Volunteer activities supporter volunteer roles in isle of dogs, greater london

About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

ELSP shop volunteers
Flexible timings, 4-hour time slots

We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.

Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop.  You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.

What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.

You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop.  You will build their confidence and encourage them to take on new challenges.

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.

By volunteering at our shop you will also:

• Use and develop your skills
• Learn something new!
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Be part of something special and volunteer at MS Walk London. Join an incredible team of volunteers who will be helping to make MS Walk 2025 bigger and better than ever.

The 2025 event will have around 700 participants who will be walking through London on either the 1km, 5km, 10km or 20km route.

Together these participants will be hoping to raise over 100,000 for the MS Society to help support the MS Community.

There are various roles available on the day from making some noise and encouraging our walkers, to looking after the route and handing out medals at the finish.

Join our team of MS Walk volunteers and support everyone who is walking, rolling and strolling to stop MS.

You'll be required on Saturday 27th September 2025 for one day and there are various times throughout the day. Shifts will be from 2-6 hours depending on role and location.

There are no specific skills required just enthusiasm and a can-do attitude.’

Closing date: Wednesday 23rd September 2025

Introduction

The Passage is establishing a new Special Events Fundraising Committee to support the Senior Events and Community Manager, with the primary goal of growing income from Special Events and attracting new supporters to The Passage.

Purpose of the Committee

• The purpose of the committee is to support The Passage’s Senior Events and Community Manager in delivering successful fundraising events that generate significant income and expand The Passage’s network of supporters. Specifically, the Committee will:
• Work collaboratively with the Senior Events and Community Manager to meet or exceed fundraising goals through special events.
• Source exclusive, money-can’t-buy auction items and experiences to enhance the appeal and revenue of live and silent auctions.
• Leverage personal and professional networks to sell tickets and tables for events like A Little Night Music and the Sports Quiz.
• Introduce new supporters to The Passage through event participation.
• Explore and implement creative ways to promote The Passage’s events to a wider audience, increasing awareness and attendance.
• Utilise personal and professional networks to identify potential corporate sponsors.
• Leverage connections to bring celebrities or high-profile individuals to the event to increase its visibility and appeal.
• Assist in innovation of the Special events portfolio.

Desired skills & expertise

• Sales and Business Development experience
• Marketing and Comms skills
• Knowledge of fundraising
• Networking and relationship building
• Creativity and innovation
• Entertaiment or sports industry connections
• Committed to the values of The Passage

How to apply

Please submit a short covering letter outlining your motivation and suitability for joining the committee and link to your LinkedIn / a very brief employment history to Martina Tamburrino​​​​, People Services & Volunteers Partner.

We are also able to arrange an informal discussion with Emma Noble, Director of Income Generation & Communications and Rachel Fenton, Senior Events & Community Manager.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

About us

Sense is a national charity dedicated to supporting children and adults who are deafblind or have complex disabilities, along with their families, to lead fulfilling lives. We believe in inclusivity, ensuring that everyone, regardless of their disability, has the opportunity to engage fully in life's experiences.

About the role

As an Administration Support Volunteer, you’ll work closely with the Trading Support Team, getting involved in a range of administration tasks and team projects. Your role will help support our shops and our team based in Crayford.This volunteering role would suit someone who is organised and enjoys getting involved in a variety of tasks and activities.

You’ll help support our shops by: 

• Organising and maintaining both digital and paper-based files. 
• Supporting internal and external communications, such as responding to emails or taking phone calls.
• Supporting to prepare letters, presentations and reports.
• Accurately inputting and updating information in spreadsheets and databases.
• Keeping an eye on supplies and helping us stay well stocked and ready to serve our shops.
• Assisting with social media, with a focus on our Facebook pages. 
• Supporting team projects and helping with ad-hoc admin tasks as they come up. 

This role would suit you if you’re: 

• Organised with a high level of attention to detail. 
• Friendly and able to communicate, both written and verbal. 
• Comfortable using Microsoft Office (Word, Excel, Outlook).
• Proactive, reliable and happy to work independently or with others.
• Able to handle sensitive information with care and confidentiality. 
• Respectful of others and their diversity. 
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What Sense Offers

• Full training with ongoing support and guidance from the Sense team. 
• The opportunity to develop new skills and knowledge. 
• The chance to meet people from a wide range of backgrounds. 
• The opportunity to share your existing skills and experience to benefit others.
• The opportunity to make an important contribution to Sense and the people we support. 
• A reference for other paid or voluntary work (available on request).
• Reasonable expenses will be reimbursed (as agreed with your manager). 

Sense Values 

We include. We collaborate. We find a way. We challenge. We celebrate.  

Job Title: Fundraiser Trainer & Advisor

Reporting to: Operational Director

Hours: 2 to 4 hours per week (we can be flexible and work with your schedule)

Willowbrook Farm Charity

Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.

In partnership with Willowbrook Farm (www  willowbrookfarm  co  uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.

Our Values

Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.

Stewardship

We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.

Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.

Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.

Job description

We are thrilled to welcome a Fundraiser Trainer & Advisor to support our Fundraising and Marketing Team at a pivotal time for our charity.

After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.

This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launch of new initiatives. The volunteer will have ample opportunity to grow with the charity.

We are looking for a passionate and articulate Fundraiser with extensive experience in fundraising strategy and bidding writing skills.

What this position entails

This role is designed for someone eager to share their fundraising knowledge by coaching our team to enhance their skills and gain a deeper understanding of the fundraising landscape.

We work with a dedicated team of volunteers, from our operational staff to those actively participating in our events, all of whom are enthusiastic about supporting our initiatives while gaining valuable experience and connecting with new people. Our Fundraising Trainer will provide valuable training to our fundraising and marketing team, focusing on enhancing their fundraising abilities, helping them to develop innovative strategies, and assisting with bid revisions by offering them constructive feedback and suggestions for improvement.

We seek a mentor rather than someone to handle fundraising tasks for the team; we want a guide who can empower others to learn from their expertise.

Therefore, the ideal candidate must possess excellent communication skills and the ability to train individuals in the art of fundraising with creativity and kindness.

The key focus of the role is:

•  Train and guide the fundraising and marketing team, acting as a mentor.
•  Revise bids and give insightful suggestions for improvement.

Essential:

• Highly experienced in Fundraising and with excellent communication skills.
• Able to produce training in Fundraising skills and deliver it to the team.
• Able to dedicate time to weekly catch-ups with the team and review actions, offering insightful tips for improvement.
• Able to give constructive feedback on bid applications.

We might consider multiple volunteers for this position if we get applications from fundraisers with specialised skills in different areas of fundraising.

 
By getting involved you will gain:

• This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
  
• Additionally, this is an excellent starting point for those wanting to transition their fundraising career to a mentor/coaching style and are looking for an opportunity to develop skills as a mentor/trainer, try new techniques and get useful feedback from the team in your mentorship style.  

Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us.

Commitment:

The estimated time needed is 2 to 4 hours a week, and we welcome those volunteers who can offer more, although it is not a requirement for the role. We can be flexible and work with you to find hours that fit ours and your schedule - all help is much appreciated!

As this is a trainer position, we unfortunately won’t accept applications from volunteers who do not possess a solid background in fundraising strategy.  

Candidates must have the legal right to work in the UK at the time of application.

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.

An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer needs to hold a professional level diploma in counselling and have training and experience working with individuals with eating disorders.

Activities

• To provide therapeutic support to young women (aged 18-30) with eating disorders
• One-to-One counselling sessions will aim to support the individual to improve self-confidence, identify and resolve negative thought processes, implement constructive coping strategies and empower them to fulfil attainable life goals
• To develop and promote a positive relationship with the women within allocated caseload
• To keep up-to-date with development in the field of counselling and eating disorder therapy
• To manage appropriate professional boundaries in the relationship
• To maintain records for monitoring, evaluation and tracking purposes plus service evaluation
• To take responsibility for own professional development

Requirements

• Hold a professional level diploma in counselling
• Hold professional membership with BACP, UKCP or equivalent
• Have own regular supervision with a qualified supervisor
• Fully trained in eating disorder therapy and previous experience supporting individuals with eating disorders
• This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS

Commitment 

This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. Ideally weekly one-to-one sessions for a minimum of 3 months.

Support 

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training
•  Reasonable travel and lunch expenses will be reimbursed
• The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.

Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff. 

This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.

We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.

Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV

INDEPENDENT READING GROUP VOLUNTEER (FACE-TO-FACE) 

CARAS Youth ESOL Programme – Monday, Wednesday mornings  

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

• CARAS is looking for Reading Group Volunteer to support our face-to-face study programme for young people.
• The reading group is in Tooting and is an important element of a study programme for young people aged 14 to 18 who are out of formal education.
• Students will be supported to read at length and complete challenges that are adapted to their ability level.
• The reading group aims to foster independence and a joy of reading among the young people and requires volunteers to learn about the young peoples' interests in order to help them select an appropriate text.
• The ESOL teacher will provide volunteers with tips to support reading and understanding for emerging learners of English, such as phonics and elicitation strategies.
• Volunteers will work with 1-5 students, mostly reading out loud with them or helping them to decode unfamiliar language.
• Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates. 

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within the Reading Group sessions; 

• Helping to set up the classroom and provide learners with classroom resources; 

• Contributing to debriefs to inform the ESOL teacher how each student found the lesson/task and the students’ areas of greatest challenge and success;  

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Listening and supporting students to select, read and understand a text; Showing flexibility to the wide range of ability levels in the classroom; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential

• To be 18 years or older; 

• An interest in education and English language teaching;

• Currently resident in the UK; has asylum-seeker or refugee status 

• * Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.  

• Able to attend volunteer induction training (online) prior to start of role 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed); 

• To be non-judgemental and able to engage with young people from diverse backgrounds; 

• To be reliable and punctual; 

• Good communication skills, especially with people who are new to English; 

• An interest in books and stories, writing and poetry 

• The ability to volunteer on Wednesday during Wandsworth term time for a minimum of four months; 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish; 

• Experience of reading with young people or learners of English, or teaching ESOL or phonics. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

About you:
Are you passionate about supporting young people and families? Do you have a desire to see people flourish and empower change in your community? Have you experienced the care of a friend in difficulties or overcome some hardships and want to give back? If so, being a Family Friend could be the next adventure you embark on this year.

Volunteering activities and commitment:
Our Family Friend volunteers work directly with families by coming alongside parents and children when they need it most, making sure they feel less isolated. This can involve sharing a hot drink to hear about their day; helping a single dad or mum to get out of their home to a local park; or doing an activity with their children that would brighten up their day.

Every family support is unique to you and the family to help them achieve their goals, and always with your agreement. Practically speaking, being a Family Friend is a flexible role that can be fitted in with your other commitments and doesn't have to take up much of your time. 

You will be trained and supported by a local Engagement and Support Coordinator and Family Support Manager who will support you throughout your volunteer recruitment journey and whilst you are volunteering.

Our vision:
Safe Families believes that no one should feel alone. We work with local councils to come alongside isolated and overwhelmed families to create relationship and connection because everyone deserves to belong.

As a Christian Charity, we also believe in the power of the Church community. Does your church have a passion to support, love and welcome newcomers? If so, you can help to be a bridge between your church community and the people you volunteer with. We know this is especially needed at a time when loneliness is an endemic in the UK. 27%
of adults report feeling lonely ‘always, often, or sometimes’, and this can be as impacting on a person’s life as smoking 15 cigarettes a day.  Loneliness steals joy, destroys self-confidence, and limits potential. The cure is community and a sense of belonging. Being a Family Friend is a great way to showcase care and compassion to others.

We look forward to welcoming you as our new Family Friend and celebrating and honouring the milestones in your journey.
 

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

What is involved 

This is considered a full-time volunteer role. The brood will live with you from approximately 14-18 months of age until retirement.

• With guidance support and advice from our breeding team maintain the broods health and welfare, including maintaining a good weight and fitness level along with basic training and general obedience. 

• Be available for and attend training sessions within the working week that will involve:

• home visits 

• virtual online training

• one-to-ones 

• Be available to take the brood for essential veterinary visits as required. 

• The brood will have approximately two seasons per year and will stay at home during her season. Advice on management or any veterinary visits required during the season, will be given by our breeding team. 

• The brood will have one litter per year from the age of two, up to a maximum of four litters. Each litter will be born within the home and the puppies will remain with the brood until they are approximately eight weeks old and ready to go to their puppy parents (plenty of opportunities for puppy cuddles). Full support, guidance and training will be provided by our breeding team throughout the broods’ mating season, pregnancy, whelping and litter. Equipment for the litter is provided. 

• Whilst the brood has a litter – we ask that pet dogs have restricted exercise (full information and guidance is given by the breeding team). This measure is to minimise the risk of infection to the litter. 

• The dog breeding volunteer will have updates throughout each litters training.

What we require from you 

• The primary dog breeding volunteer must be 18 years or over 

• Have a dog friendly secure garden

• Be at home for most of the day and ideally live within one hour of LE12 9SR 

• Though desirable, prior dog ownership is not required 

• If you are a dog owner, you cannot have an entire male dog. Maximum of three pet dogs which will be assessed on a case-by-case basis considering the size of pet dogs, along with available space within in the property. Any pet dogs will be assessed as part of the home assessment.

• Time and stamina to provide the brood with a minimum of one hour's exercise per day (this can be completed in one or multiple walks). 

• Time to provide training sessions to maintain basic obedience. 

• Access to own transport to travel the brood on essential journeys such as veterinary appointments and pre-mating tests as required. 

• Have time and stamina to devote to the brood and her litter. The brood cannot be routinely left for more than four hours in a day. 

• Have space within the home for the brood and her litter. 

Support and Training 

• Induction process which includes submitting of application, telephone interview, home visit, training and handling sessions. 

• Each volunteer is allocated a member of the Canine Partners breeding team as their first point of contact. 

• Receive regular training, resources and other important information via your trainer; this may be in the format of physical copies, digital or in person. 

• All equipment for the litter is provided. 

• Our breeding team will offer continued support throughout the pregnancy and litter. 

• Payment of expenditure such as mileage to and from a pre-mating test 

• Invitation to join Official Canine Partners Community Facebook Group 

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

Main purpose of the role

To provide telephone friendship service to veterans (and their partners) in their own homes.

Key focus

• To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
• The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
• Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
• Report any concerns or problems to the volunteer coordinator immediately.
• To record information about the call on the telephone log and submit this monthly.
• Read and understand the information provided as part of the induction training.
• Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
• Adhere to Royal Star & Garter confidentiality policy.
• To take care of own Health & Safety and that of others affected by your volunteering activities.
• Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

Our Values

We are a values-based organisation and strive to demonstrate our values in all we do:

With love: We carry out our work with love, care and compassion

Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives 

As a family: We work and live as one team, one family, one community

Standing in their shoes: We show admiration and respect for people and never forget what they have done 

Take courage: We are not afraid to what is right and what is needed

What we are looking for from volunteers

Essential skills and attributes 

It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:

• You enjoy working as part of a team
• You understand how to operate within a confidential environment
• You are aware of the needs of older people

We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.

Behaviours & characteristics

• Good listening and communication skills
• Naturally patient and able to demonstrate sensitivity
• Reliability and at the same time flexible to changing needs

Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.

Pathway to becoming a volunteer

• Application Form
• Informal meeting
• References
• Enhanced Disclosure & Barring Check
• Induction Training

Other information you need to know

This is a remote role, and you will be required to attend online induction training.

You will need access to a phone to make calls and access to emails to receive information regarding your calls.