Volunteer volunteer roles in Cambridge

Background

The National Stalking Helpline is run by Suzy Lamplugh Trust. Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.

Helpline volunteer role description

We are looking for dedicated, enthusiastic and empathetic volunteers to respond to emails from victims of stalking. Full training will be given so previous experience in these areas is not mandatory.

Skills required:

· Excellent writing skills

· Empathy

· Be able to commit to one evening a week (around 3 hours) for at least 9 months

· Be able to attend the Helpline training dates

· Familiarity with databases is desirable

The Helpline’s opening hours are:

Monday and Wednesday: 9:30-20:00 and Tuesday, Thursday and Friday 09.30-16.00

What support/training will you receive?

Volunteers will receive training in providing support via email, criminal and civil legislation relating to harassment and stalking, domestic violence, personal safety and helpline policies and procedures. Volunteers will have regular 1-1s for support and all emails will be reviewed by a helpline advocate during probation.

What will you get in return?

· Comprehensive training in issues surrounding stalking and harassment.

· Making a difference by playing an active role in supporting people affected by stalking and harassment.

· An opportunity to learn and develop valuable transferable skills.

· Gain valuable experience in the charity sector.

· Become part of a fast-growing and respected service

Where are we?

We are based in Central London (due to the sensitive nature of the work we do, the location is only revealed once an applicant is successful).

This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.

We are looking for additional volunteers to support this service.  Do you have strong listening skills?  Are you reflective, self-aware, adaptive with basic IT skills?  We'd love to hear from you. 

The role will be ome based and you will receive full training and ongoing support.

We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it. 

We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.

We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:

Wednesday 10:00 to 14:00

Thursday 10:00 to 14:00

We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

About the role

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

• Take helpline calls (listening and speaking on the phone)
• Respond to webchats (reading on-screen messages and typing responses)
• Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

• Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
• We have a WhatsApp group where you can keep in touch with other volunteers.
• Volunteer supervisors are available for one-to-one support and discussions.
• Access the training modules as many times as you want.

Who are we looking for?

You’re likely to enjoy volunteering in the Helpline Services if you:

• have a genuine curiosity about people and their experiences
• are able to understand written and spoken English
• are comfortable enough to speak on the telephone
• are comfortable with basic email functions
• have good administration skills
• enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.

This is a volunteer role is remote, so you will need access to:

• a quiet place where you can work in privacy and not be overheard during calls
• a mobile phone or landline
• a computer or laptop

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please fill in our volunteer form that is linked to this opportunity. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

Ready to arm our team with the tools to change lives?

At MINDSET, we’re not interested in ticking boxes or sitting through boring PowerPoints. We are a brand-new start-up shaking up men’s mental wellbeing across England and Wales—and we need a Training Lead who knows how to turn potential into performance.

We’re looking for someone who can take our volunteers, induct them into the MINDSET way, and give them the genuine skills and confidence they need to be world-class in their roles.

The Mission:

• The Deep Dive: Lead the induction process, ensuring every volunteer "gets" our mission and culture from hour one.
• The Toolkit: Design and deliver training that provides practical, real-world skills—not just theory.
• The Edge: Provide the ongoing tools and support that help our team stay sharp and be the best at what they do.

The Vibe:
We’re non-clinical, non-therapeutic, and 100% focused on growth. This is your chance to build a training programme from the ground up in a high-energy, zero-fluff environment.

Sound like you?
If you’re a natural coach with the experience to empower others and a passion for men’s personal growth, we need you on the ground floor.

Apply to lead our Training

Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.

A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.

You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.

Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.

VOLUNTEER OPPORTUNITY: MEDICAL DOCTORS NEEDED

Global Health Reform Initiative (GHRI) is a humanitarian health organization dedicated to improving access to quality healthcare for underserved and vulnerable communities through telemedicine.

We are currently seeking licensed medical doctors to volunteer with our telemedicine program, providing remote medical consultations and professional medical guidance to patients across different regions.

This role is 100% remote and flexible.

�� ROLE RESPONSIBILITIES

Provide virtual medical consultations via GHRI’s telemedicine platform

Offer professional medical advice for mild to moderate health conditions

Identify and refer cases that require urgent or in-person medical care

Support preventive healthcare and patient education

Collaborate with an international healthcare team

�� REQUIREMENTS

Licensed medical doctor (from any country)

Interest in humanitarian and volunteer healthcare

Comfortable using digital and telemedicine tools

Able to dedicate a few hours weekly or monthly

Strong communication and ethical practice

�� WHY VOLUNTEER WITH GHRI?

Make meaningful global health impact

Gain experience in telemedicine and global health

Flexible volunteering schedule

Work with a diverse international medical team

Volunteer recognition and documentation provided

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time. 

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Our shops help raise lots of money for us. It’s always lovely chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. You’ll get the chance to meet new people and make friends plus you’ll be part of an amazing team of volunteers.

There’s so much for you to get stuck in to when you’re volunteering in our shops. We get lots of donations and it's always exciting when one of our volunteers spots a real gem. You'll be taking in, sorting, steaming and pricing donations, rolling up your sleeves in the backroom as well as being on the shop floor.

Serving customers with a smile is so important. You’ll be using the till (don't worry, we'll show you how) and handling money. And when people come in to donate items you'll also be completing the Gift Aid forms that let their donations help us even more.

It’s really important that our window and shop displays look appealing so people keep visiting our shops. So you'll be wielding a duster and vacuum as well as your imagination to make the shop look its best.

It would be ideal if you could volunteer one shift a week, but we're also happy to have more flexible times and we do ask for a minimum commitment of three months. No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest tell us, it may come in useful. It’s really easy to get your volunteering started. 

Just click on ‘Apply’ and get filling in your details and we'll be in touch very soon!

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practice?

Tell My Truth and Shame the Devil C.I.C. is seeking a Volunteer Clinical Therapy Lead to join our founding volunteer team. This role helps ensure that all emotional wellbeing and therapeutic support offered through the organisation is safe, ethical, culturally responsive, and aligned with our survivor-led mission.

As Clinical Therapy Lead, you will provide guidance and oversight for therapy and emotional support activities within the organisation. You will work closely with programme teams, facilitators and safeguarding leads to ensure support is trauma-informed, culturally aware, and responsive to the needs of survivors and community members.

This role combines professional clinical insight with practical collaboration to help build safe and supportive therapy systems for the community.

Experience, Qualifications and Requirements

Essential Experience

• Professional qualification and registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a related discipline (HCPC, BACP, UKCP, BABCP or equivalent).

• Experience providing trauma-informed therapeutic support.

• Understanding of how culture, identity and systemic factors affect emotional wellbeing.

• Knowledge of safeguarding frameworks and ethical clinical practice.

• Ability to assess risk and provide clear clinical guidance in sensitive situations.

• Experience supporting or supervising practitioners, facilitators, or volunteers.

• Strong communication skills, including explaining clinical concepts to non-clinical colleagues.

• Experience working with survivors, vulnerable individuals, or marginalised communities.

Desirable

• Experience working within community, grassroots or voluntary sector organisations.

• Interest in developing culturally responsive therapeutic approaches.
   

Qualifications

Current professional qualification and registration with a recognised regulatory body (HCPC, BACP, UKCP, BABCP or equivalent).

Key Responsibilities 

• Provide clinical guidance to ensure therapy and emotional support services are safe, ethical and trauma-informed.

• Support the planning and delivery of culturally responsive wellbeing programmes.

• Advise staff and volunteers on safeguarding, emotional safety and appropriate support approaches.

• Offer guidance or supervision to facilitators delivering emotional support sessions.

• Review therapy guidelines, safeguarding processes and risk procedures.

• Act as a clinical point of contact for complex situations or safeguarding concerns.

• Support recruitment and training of therapy facilitators or volunteers.

• Monitor feedback and outcomes to help improve wellbeing programmes.

What This Role Offers You

• Leadership experience shaping culturally informed therapeutic support.

• Opportunity to support the wellbeing and recovery of survivors and vulnerable communities.

• Personal and professional growth within a values-led, trauma-informed CIC.

• The chance to help build safe, accessible emotional support systems.

What This Role Is Not For

• Individuals seeking purely traditional or hierarchical clinical roles.

• Those unwilling to work within a survivor-centred, culturally responsive framework.

• People expecting rigid systems without collaboration or community engagement.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect and cultural awareness sustain meaningful therapeutic relationships.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.  

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Editing cntent  

• Scheduling content  

• Knowledge of admin programs including spreadsheets and outlook 

• Organised  

• Adaptable  

• Willing to learn and develop  

• An individual with a creative mindset 

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website