Volunteer roles in greater london

We’re looking for property professionals who are passionate about inspiring young people and helping them understand the wide range of careers available across the property and real-estate sector. As a Property Career Ambassador, you’ll create a simple presentation deck using our template and deliver a 1-hour online workshop twice a year to sixth-form students. You’ll introduce them to the industry, share your own career journey, highlight apprenticeship and graduate pathways, and answer students’ questions. It’s a low-commitment but high-impact way to support social mobility, diversify the talent pipeline, and help students discover an industry they may not have considered before.

Who We’re Looking For

Property professionals working in areas such as:

• Property management

• Development

• Sales & lettings

• Planning

• Building surveying

• Valuation

• Construction project management

• Architecture or design

• ESG & sustainability

• Facilities management

We welcome professionals at all levels—from apprentices and early-career staff to managers and directors.

You’ll enjoy this role if you:

• Want to inspire young people

• Feel passionate about broadening access to your industry

• Enjoy sharing your journey and answering questions

• Are comfortable creating and presenting a short deck

We’re looking for Civil Service professionals who want to inspire the next generation and help diversify the future public sector workforce. As a Civil Service Career Ambassador, you’ll deliver two 1-hour online workshops per year to sixth-form students, introducing them to the breadth of careers across government and sharing your personal journey. This is a simple but high-impact way to support social mobility, represent your department, and help young people build confidence in their career choices.

Who We’re Looking For

Civil Service professionals who are:

• Passionate about public service and supporting young people

• Comfortable speaking to small/medium student groups

• Committed to promoting diversity and inclusion

• Interested in helping students explore career pathways

• Able to share authentic experiences and encouragement

Key Responsibilities

• Deliver the Civil Service Careers Presentation
  Use the existing presentation deck (provided) to introduce students to:

  • What the Civil Service does

  • Types of roles and departments

  • Early careers pathways (Fast Stream, apprenticeships, internships, direct entry)

  • Public impact and real examples of work

  • Skills needed for successful applications

• Share Your Personal Career Path
  Provide real-life insight into:

  • Your route into the Civil Service

  • What your day-to-day role includes

  • The culture and values of your team

  • Why public service matters to you

• Participate in a Live Q&A Session
  Answer student questions about:

  • Application tips

  • Working culture

  • Progression opportunities

  • What makes someone a strong fit

  • Diversity, inclusion, and belonging in the Civil Service

• Promote Inclusivity & Representation
  Encourage students from a wide range of backgrounds to consider careers in government, helping to broaden and diversify the future talent pool.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Join the Board of Ensonglopedia, a newly registered arts charity working at the intersection of education, the performing arts and science.

We make musical comedies on science topics for theatres, festivals and schools, alongside workshops in educational, community and disability settings. Our work also includes music videos, documentaries and books, all created under the artistic direction of award-winning theatre maker and science communicator John Hinton.

Recent projects include The Puddle at the End of the World (about the climate crisis and migration), Light Fantastic! (the science of light), and Forces at Play (a Brooklands Museum commission).

Having become a registered charity in 2024, we are entering an exciting new chapter – expanding our network of creative partners and deepening our inclusion work. We’re now seeking up to four new Trustees to help guide our strategic direction and support the Artistic Director.

We welcome applicants with experience in finance, charity governance, touring theatre, fundraising, or legal expertise, as well as those with lived experience of disability and/or neurodivergence. No prior board experience is required.

Trustees attend four online Board meetings per year and are invited to company events and sharings. The role is voluntary, with travel expenses covered as needed.

About The Academy

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy?

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's Happening Next?

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Your Role 

As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.

This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.

Key Responsibilities

Leadership & Collaboration

• Attend meetings with the Director and take briefing points accurately.

• Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).

• Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.

• Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.

• Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
   

Recruitment & Selection

1. Draft job descriptions for new volunteer roles.

2. Post opportunities on recruitment platforms and community boards.

3. Work with other team members to create infographics and promotional materials for vacancies.

4. Review incoming CVs.

5. Email applicants and manage communications professionally.

6. Schedule interviews and manage the interview diary.

7. Interview candidates as one of the panelists.

8. Prepare interview formats, scoring sheets, and structured question sets.
    

Onboarding & Volunteer Support

1. Assist in onboarding new volunteers.

2. Maintain the internal volunteer database and ensure information is kept updated.

3. Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.

4. Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.

   • If desired, you may also deliver informal training to build your presentation and public-speaking skills.
      

What You Get in Return

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.

Start Date: Thursday, 27th November 2025.
 

Equal Opportunities

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

#workexperience #humanresource #hr #operations #admin #office #leadership #management #manager

Job Title: EPAfrica – Project Associate (PA)
Location: Kakamega, Kenya
Duration: Approximately 1st July – 13th September 2026, with limited flexibility on start and finish dates.
Start Date: UK-based training and preparation begins in June, with travel to Kenya for final pre-summer preparation in late June.

Compensation: Non-salaried placement.

About EPAfrica
Education Partnerships Africa (EPAfrica) is a volunteer-led organisation with a mission to improve secondary education in East Africa and create opportunities for young people. EPAfrica partners directly with schools to support their self-driven growth through establishing a strong resource base and implementing holistic development programs. The organisation is dedicated to making a sustainable impact by investing in both infrastructure and the long-term capabilities of partner schools. 

Role Description
This is a volunteer placement opportunity involving hybrid training in the UK and then 10 weeks in Western Kenya over the summer of 2026. We're mainly considering applications from UK-based university students and recent graduates, however we are happy to hear from anyone who believes they can make meaningful impact and contributions. This includes apprentices, early careers or even those in the later part of their career. 

Who we are looking for

• Self-motivation and ability to work in a team with key stakeholders
• A passion for education development or sustainable non-profit work 
• An interest in working in an international context, learning through cross-cultural communication

What you'll do
Project Associates are not teachers or builders. Working with an EPAfrica partner school in teams of two or three, Project Associates will have autonomy to collaborate with key stakeholders to tailor, facilitate and project manage EPAfrica's investments. Project Associates will be responsible for ensuring investments suit individual school needs and yield sustainable results beyond the duration of our direct collaboration.
Programmes begin with Project Associates engaging all school stakeholders to identify the best available options for long-term improvement of students’ career opportunities, welfare and health.
Project Associates then co-ordinate the delivery of identified opportunities, in continued partnership with school management. Investments come in the form of cash in educational resources and time in development of initiatives. 

Why join us?
Project Associates benefit from an outstanding opportunity to experience grassroots development whilst building essential skills.
In the UK, Project Associates engage in fundraising and training that considers how evidence-informed investment can effect change. In East Africa, they co-manage a time-limited project (including its budget), work in a different cultural context and collaborate with multiple stakeholders.
Employers such as the FCDO, Deloitte and the WHO have regularly been impressed by the autonomy and critical thinking Project Associates have demonstrated through their projects.
We are proud to be entirely volunteer-run and so Project Associates can build on their experience by continuing to volunteer with the charity after their summer in Kenya. 

The Commitment
The Project Associate placement runs for a total of ten weeks in Kenya, between late June and early September. There is an orientation week, eight weeks working directly with your school, and a midway break week.

With comprehensive support and training; you'll fundraise £900 (all of which goes towards your investments in the school you work with) plus ~£1,600 for essential personal expenses (flights, in-country expenses, health insurance etc.).

We're excited to hear from you! To learn more, you can message us on LinkedIn or Instagram, apply through the link on our website.

You’re welcome to apply with a friend and complete your summer placement together, just let us know in your application which close on 9th January.

Job Title: EPAfrica Summer Team – Project Manager (PM)
Location: Kakamega, Kenya
Duration: Approximately 1st July – 13th September 2026, with limited flexibility on start and finish dates.
Start Date: UK-based training and preparation begins in June, with travel to Kenya for final pre-summer preparation in late June.

Compensation: Non-salaried placement, 

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our focus is on a win:win approach to skills development and capacity building. We recruit, train and support graduates in the UK to develop leadership and project management skills, while working in partnership with rural schools in East Africa to create sustainable improvements in education by investing in people, resources, infrastructure, and local capacity. Project Managers play an essential role in this work, engaging directly with schools, developing a strong understanding of the local context, and supporting meaningful, long-term projects.

Our volunteers work closely with schools to co-create solutions that enhance educational quality and expand opportunity for young people.

Role Overview

As a Project Manager, you’ll be a central leader within EPAfrica’s Summer Team. You’ll oversee Project Associates in their school placements, deliver high-impact training, coordinate programme delivery, and act as a key link between our UK team and our in-country projects. It’s a dynamic leadership role that blends operational management, pastoral care, and strategic decision-making.

Most importantly, you will help develop future global leaders, guiding PAs through experiences that shape their confidence, judgement, and understanding of international development.

Key Responsibilities

Leadership & Management

• Directly manage volunteers in-country, including Project Associates and the coordinator team.

• Lead Project Associates through their summer placements, offering guidance, structure, and motivation.

• Build strong partnerships with schools, managing expectations and setting boundaries for accommodation, travel and other logistics. This can include discussions around finances, travel and dietary requirements. 

Training & Capacity Building

• With the support of coordinators, deliver training on project management, risk management, cultural awareness and responsible international capacity building.

• Create a psychologically safe and collaborative space for all volunteers and facilitate reflective discussions that strengthen leadership, critical thinking, and cross-cultural understanding.

Pastoral Support

• Act as the first point of contact for PA wellbeing, helping volunteers navigate challenges and thrive during their placements.

Programme Oversight

• Monitor project progress and help PAs resolve operational issues.

• Ensure investments align with EPAfrica’s mission and theory of change.

Monitoring & Evaluation

• Conduct school visits to assess impact and gather data for future decision-making.

• Visit potential partner schools and support long-term organisational learning.

Risk Management

• Respond to in-country issues with maturity, calm, and strong judgement.

Coordination & Communication

• Maintain clear and constructive communication with the UK charity team and local partners.

What We’re Looking For

• Alignment with EPAfrica’s values and operating model.

• A strong interest in building international partnerships - experience preferred.

• Evidence of leading and supporting teams with empathy and clarity.

• Strong communication skills across diverse cultural contexts.

• Facilitation skills and the ability to create psychologically safe and collaborative learning spaces 

• Ability to stay calm under pressure, take initiative, and make sound decisions.

• Willingness to embrace semi-rural living and fast-paced environments.

• Experience and willingness to act with resilience and adaptability in new cultural contexts and settings (food, travel, communications, cultural expectations, etc.)

• Prior PA or Summer Team experience is a significant advantage.

What You’ll Gain

• Build on existing leadership experience with responsibility, influence, and visibility.

• Hands-on exposure to International Partnership building. 

• The chance to help develop globally-minded young leaders.

• Deep cultural immersion in Western Kenya.

• Some candidates are able to have a mid-programme holiday to explore Kenya’s incredible landscapes (Mombasa, Maasai Mara, Nairobi, and more). 

• A strong professional network within EPAfrica.

• Experience that stands out on a CV many alumni go on to roles at the FCDO, WHO, UN, Civil Service, and major consultancies.

Interested?

If you’re passionate about education, leadership, and making a tangible impact, we’d love to hear from you. This is a unique opportunity to step into a challenging, meaningful role, one that shapes communities, strengthens schools, and develops young leaders.

You’re welcome to apply with a friend and complete your summer placement together, just let us know in your application.

Job Title: EPAfrica Summer Team – Project Coordinator (PC)

Location: Kakamega, Kenya

Duration: Minimum 3 weeks during our summer programme, which runs from approximately late June –  to mid-September 2026

Start Date: The EPAfrica summer starts in late June, with travel to Kenya taking place several days before the Project Associates arrive.

Compensation: This is a non-salaried placement, with the following expenses covered:

Travel: All project-related travel in and around Kakamega County. Flight tickets are at the expense of the post holder*
Accommodation: Fully covered throughout the EPAfrica summer.
Programme delivery costs: All costs associated with programme delivery (travel to sites, partner meeting expenses, etc.) covered by the charity.

*Additional Costs: Round-trip flights to Kenya and limited subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week).

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our focus is on a win:win approach to skills development and capacity building. We recruit, train and support graduates in the UK to develop leadership and project management skills, while working in partnership with rural schools in East Africa to create sustainable improvements in education by investing in people, resources, infrastructure, and local capacity. Project Coordinators play an essential role in this work, engaging directly with schools, developing a strong understanding of the local context, and supporting meaningful, long-term projects.

Role Overview

As a Project Coordinator (PC), you will be part of EPAfrica’s Summer Team, contributing to the effective delivery of our in-country programme. Working alongside the Project Manager and fellow Coordinators, you will help ensure that Project Associates (PAs) have the operational guidance, logistical support, and pastoral care they need during their placements.

The role offers a broad introduction to programme coordination, capacity building and grassroots development work. It provides valuable experience in supporting teams, navigating operational challenges, and contributing to the smooth functioning of a multi-site programme. Project Coordinators play an important part in maintaining programme quality and supporting volunteers as they apply training, develop confidence, and build relationships in partner schools.

Key Responsibilities

Working under the guidance of the Project Manager (PM), the Project Coordinator will:

Support Project Associates (PAs) in their placements, including:

• Monitoring project progress and helping PAs address challenges as they arise.

• Providing pastoral support and helping maintain volunteer wellbeing.

• Co-delivering training on topics such as project management, responsible development practices, cultural awareness, safety, and wellbeing.

Operational Coordination

• Assist with the coordination of logistics essential to programme delivery.

• Facilitate communication between PAs, the Summer Team, and the UK-based central charity team.

Monitoring & Evaluation

• Contribute to in-country monitoring and evaluation activities, including:

  • Monitoring visits to current and recent investment schools.

  • Assessment visits to potential future participant schools.

  • Staying informed on developments in the Kenyan education sector and their potential implications for our work.

• Support the maintenance of relationships with local partners.

Team Contribution

• Participate in Summer Team planning, reflection sessions, and process documentation.

• Help maintain the safety, security, and wellbeing of the Kenya-based team in line with EPAfrica’s risk guidelines.

What We’re Looking For

• Strong familiarity with, and interest in, EPAfrica’s values and operating model.

• Demonstrated interest in grassroots international development; prior experience (volunteering, fieldwork, or professional) preferred.

• Experience working within teams delivering project-based work, and the ability to support others with empathy.

• Strong communication skills and the ability to work effectively across cultures.

• Facilitation skills, or willingness to learn how to assist in delivering training, and creating psychologically safe learning spaces 

• Confidence in taking initiative, solving problems under pressure, and making thoughtful decisions.

• Willingness to work in a fast-paced, challenging environment

• Experience and willingness to act with resilience and adaptability in new cultural contexts and settings (food, travel, communications, cultural expectations, etc.)

• Experience as a Project Associate (formerly Project Worker) or previous Summer Team involvement preferred, though relevant experience in similar contexts is also valued.

What You’ll Gain

• Practical experience in project coordination and delivery.

• Exposure to international development at a grassroots level.

• The opportunity to spend time in semi-rural communities in Western Kenya.

• One week’s holiday mid-programme, with the opportunity to explore Kenya (e.g., Mombasa, Nairobi, Maasai Mara).

• Experience working with a dedicated and collaborative team, and the chance to build a strong professional network.

• Transferable skills in stakeholder management, communication, logistics, and risk awareness.

• A valuable addition to your CV, many EPAfrica alumni progress to roles with the FCDO, WHO, UN, Civil Service, and a range of consultancies.

Interested?

We welcome applications from those enthusiastic about education and development and interested in contributing to impactful, hands-on work in Kenya. You are also welcome to apply with a friend and complete a summer placement alongside them, please indicate this in your application.

Join our friendly, experienced team. All training given and there will be ongoing support from more experienced Trustees.

Duties include attending  onlineTrustee Board meetings 6 times pa, supporting the charity with occasional events and maintaining regular communication with the board imbetween meetings.

Applications invited from senior and highly experienced volunteers who wish to join a Board of Trustees

We are seeking a Trustee with experience in any of these areas

Legal / Income Generation /NHS / Digital Marketing

Hours: Approximately 3 - 6 hours per month 

Supported by: Board and Chair of Trustees and CEO

Location: Surrey

Role: To work as part of the Trustee team in providing a governance framework for the Charity and to be able to make effective decisions and be accountable to the Charity Commission.

Skills:

We are looking for Trustees for our Board with senior skills in any of these areas:

• Legal Experience

• Income Generation

• The NHS

• Digital Marketing Experience

You would contribute actively to the Board of Trustees in defining the strategic direction of the organisation, setting overall policy, defining goals, setting targets and evaluating organisational performance against agreed strategic targets.

You would Safeguard the good name and values of the organisation.

You would Attend bi-monthly Board meetings. 

You would Utilise your specific experience and expertise, as and when required, to lead discussions, provide guidance on new initiatives or give support to management through ad hoc meetings or committees.

You would Participate in one or more Board committees as required.

Role involves:

Scrutinising Board papers and other communications.

Abiding by Age UK Surrey’s policies and procedures and ensure these are effectively implemented.

Participating in activities to promote the Charity to our beneficiaries, funders and the wider public.

Trustees should have:

An understanding of the needs of older people.

A commitment to the aims and values of the organisation.

A willingness to devote the necessary time and effort to provide the level of commitment required for this role.

Good strategic vision.

Good, independent judgment.

An ability to think creatively.

A willingness to challenge others.

An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.

An ability to work effectively as a member of a team.

A willingness to support the staff team as appropriate. 

Comply with the Age UK Brand Partnership Agreement and Charity Commission guidance. 

Be responsible for the financial position of the Charity, ensure it is operating efficiently and effectively, and delivers on the outcomes defined in its governing document. 

Set the strategic direction and delegate operational responsibility to the CEO.

Ensure the organisation complies with its governing document, charity law, company law and any other relevant legislation and regulations.

Ensure the organisation uses its resources exclusively in pursuance of its  objects.

Protect and manage the property of the Charity and ensure the proper investment of the Charity’s funds.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.