99 Care centre manager volunteer roles

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion.  We are seeking a Chair of Trustees to take over the leadership of the board when our current chair steps down in October.

KSAAS Chair of Trustees Responsibilities:

Leading the trustee board in providing robust, transparent and courageous governance for the charity, including ensuring the charity is fulfilling its mission, aims and values, setting the culture, strategic direction and strategic plan for the charity, approving the annual operations (business) plan, budget and safeguarding & risk management plans & monitoring these to ensure delivery, ensuring compliance to the ethical, legal, financial and safeguarding responsibilities of charities and trustees and ensuring compliance with contractual agreements and ensuring the charity holds itself accountable to its stakeholders and partners

Providing effective oversight of the Trustee Board through appropriate recruitment, screening, induction, training and support of trustees, ensuring trustee awareness and compliance with legal and regulatory requirements, ensure that the trustee board annually reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.

Ensuring effective strategic and operational leadership of the charity by working with the Board to approve a scheme of delegation and appraisal of the CEO, supporting, positively challenging and holding the CEO to account through line management processes, liaising with the CEO to arrange meetings and chairing Board meetings to ensure these are well run and focussed on delivering the charity's work, provision of appropriate training, support and wellbeing opportunities for staff & volunteers.

Act as a representative and spokesperson for the charity in collaboration with the management team and other trustees.

Knowledge and Skills

Essential: Leadership & management experience and experience of working in a charity or having a trustee or a similar role is essential.  Experience of one or more of the following is also essential: charity or business management, charity law or criminal law, ISVA work, counselling or therapy, data protection and management, equity and inclusion, financial management, fundraising or commissioning, governance, human resources, information technology, health and safety, marketing and communications, monitoring and evaluation, research and evaluation, strategic planning, sexual violence or VAWG work.

Commitment

The time commitment of a KSAAS trustee is estimated at 12 hours per month, comprising:

• Supervision and support for the Chief Executive Officer
• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)
• Annual general meeting (AGM) preparation & Attendance
• Time to read and reflect on reports and papers for meetings
• Attending an annual trustee away day and occasional training sessions
• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

Many people affected by terminal illness don't realise the support available to them until they need it.

By becoming a Community Ambassador Volunteer, you can help change that.

Local communities play a vital role in supporting people through some of life's most challenging times. You can help strengthen those community connections by sharing information about Marie Curie and raising awareness of the support available to anyone affected by terminal illness.

This is a flexible role that can fit around work, study, family life or retirement.

Whether you visit a local library, community centre, GP surgery, leisure centre or community event, you'll be building relationships, sharing information about Marie Curie and helping strengthen community awareness. (

Availability: Volunteer around your existing commitments

Time: Just 2-3 hours per month

Location: Within north East Derbyshire.

Volunteers are not expected to travel extensively across the area and can choose opportunities that are local and convenient to them.

Criteria: 18 years of age or over

What you'll do:

• Share Marie Curie information within your local community

• Display leaflets and resources in community venues

• Attend occasional local events on behalf of Marie Curie

• Help raise awareness of services and support available

• Signpost people to Marie Curie's website, support line and resources

• Identify opportunities to connect with new community groups and organisations

Why you'd be a great fit:

• Friendly and approachable

• Comfortable talking to people from different backgrounds and experiences

• Passionate about supporting their local community

• Organised and reliable

• Able to work independently while being part of a supportive team

• Knowledgeable about your local area or interested in learning more about it

Why volunteer with Marie Curie?

• Make a real difference in your local community

• Be part of a nationally recognised charity making a lasting impact

• Help people access the right support

• Volunteer flexibly around your existing commitments

• Receive training and ongoing support

• Meet new people and build connections locally

• Out-of-pocket travel and expenses reimbursed

• Access to discounts on shopping, travel, entertainment and more

• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Join Seen Sisters as a Non-executive Director! 

Help us fund joyful, inclusive spaces for solo women with invisible disabilities. After a successful pilot, we have a goal to secure sustainable income generation and multi-year funding as we expand our grassroots mission. 

Could you be the person to support our community?

This is a voluntary role for now, but we're actively seeking funding and would be happy to explore including your role in future bids.

We are looking for someone with a passion to support our mission, who already has experience of being a director of a company and is aware of the commitment, responsibility and trust required for this role. 

About Seen Sisters

Who we are:

Seen Sisters is for solo women aged 25–55 who live with invisible disabilities. Our community is specifically for those who do not have children or a long-term, stable partner to rely on for emotional, financial, or practical support. These women often appear ‘well’ to others, which means their needs are frequently overlooked by wider society and services. Many face isolation, discrimination, and a lack of tailored support despite experiencing daily barriers that reduce their quality of life.

How we help (our services):

Seen Sisters is a lived experience project that creates joyful, inclusive spaces where solo women with invisible disabilities can reimagine the world on their own terms. We offer peer support, creative workshops, community-led events, and co-designed resources. Our spaces are designed to centre care, accessibility, and empowerment. Through conscious partnerships, collective nourishment, and community voice, we co-create opportunities to be seen, heard, and supported in ways that traditional systems fail to offer.

What will you be doing?

We are looking for a Non-executive Director who holds a speciality within finance and strategy. 

Our goal as a grass-roots organisation is to secure multi-year funding and a strong focus on also developing sustainable income generation streams outside of grant funding, which you would be supporting us to accomplish. 

We have explored sustainable income streams and some ideas to action, however to help this reach its full potential, we need someone with a strategic mind, who can ensure we can generate income in alignment to our mission and values. Alongside providing direct guidance of how to action this. 

We would require you to set up and oversee this focus of work, though we would be able to get volunteers and members of staff to oversee the day to day deliverables. Your focus would be to oversee the important, strategic and legal requirements of this development. 

We work alongside other incredible grass-roots organisations and have support from organisations such as VOSCUR and Black South West Network.

What this volunteer role involves:

* Ideation, strategic planning and development of sustainable income generation activities 

* Overseeing sustainable income generation initiatives and delivery
* Support with researching funding opportunities
* Support with writing funding applications that reflect our mission, values, and deep listening approach
* Prioritising upcoming deadlines with support from the team
* Collaborating with other fundraising partners or members where needed

You might be a good fit if you:
* Are curious, empathetic, and values-aligned
* Can meet us where we’re at and help translate our story into compelling funding language
* Believe in joy, connection, and collective care

* Have experience in developing sustainable income streams for organisations outside of direct grant funding
* Have experience in grant writing, fundraising or storytelling
* Can commit about 2 days a month (ideally Monday or Thursday - flexible)

A few practicals:
* We work remotely and use a shared Drive

* We are a 100% global majority run organisation and we welcome people from all backgrounds to join us
* Allies and those with lived experience are warmly welcomed
* We do regular check-ins on capacity, access and preferences

What are we looking for?

We are looking for someone with demonstrated experience in developing and delivering varied income generation streams for mission-led organisations and writing successful funding or grant applications - whether in community, nonprofit, cultural, or academic settings. 

You’ll be someone who can confidently identify and develop varied income streams outside of the traditional grant funding route and also be well equipped with the skills for crafting funding bids, while being aligned with our mission and values. You should feel confident leading or supporting the end-to-end process.

This is a collaborative role where you’ll help us expand our financial resources in ways that centre the voices and needs of our members. 

Essential experience:

• Experience identifying and pursuing new income opportunities beyond traditional grant funding

• Experience developing diverse income streams, such as trading or social enterprise activity

• Understanding of pricing, costing, and budgeting for income-generating activities

• Bid writing or fundraising writing experience 

• Understanding of how to tailor proposals for different funders and funding streams (trusts, foundations, public sector, etc.)

• Familiarity with the structure, tone and requirements of effective funding applications

• Ability to translate community ideas and visions into fundable language and clear outcomes

• Experience of being a director of a company with a focus of community

• Understanding the responsibility around filing, processes and working with Companies House as a director 

Skills we’re looking for:

• Finance and strategic planning - for long-term organisational sustainability 

• Research skills - able to identify relevant income opportunities and innovative funders that align with our mission

• Strong writing and editing skills - especially persuasive, clear, and values-aligned language

• Confidence using shared online tools (Google Docs, Sheets, email) for remote collaboration

• Time management - able to track deadlines and prioritise tasks across projects

• Good communication - open to feedback and working with a team across access needs

Qualities that matter to us:

• A deep listener - able to hold and reflect the values and priorities of our community

• Collaborative and flexible - willing to meet us where we’re at and grow with us

• Passionate about resourcing joy, care, and connection - not just survival

• Values-led - grounded in feminist, disability justice, or community organising principles

• Reliable and transparent - with regular check-ins on your availability and capacity

• Respects our professional and lived-experience and be willing to work with us in equitable partnership

• Open, honest and reliable 

• Understands the responsibility to our community when taking on a leadership role and prioritising this. 

Our Focus and Impact

Solo women with invisible disabilities are an underserved group whose needs are routinely overlooked. The lack of systemic recognition and support contributes to poorer health, wellbeing, and economic outcomes. By centring their lived experiences, Seen Sisters not only provides vital emotional connection and practical tools, but also challenges societal assumptions around disability, independence, and womanhood. Our work helps participants feel less alone, more empowered, and better equipped to advocate for themselves, while contributing to a more inclusive and liberatory world.

Our Values:

Seeing the experience of solo women with invisible disabilities as unique

Empowering ourselves through co creation

Diversity and inclusion - (intersectionality/decolonial/lgbt plus/flexibility)

Joy and collective nourishment - decolonial, sustainability and reimagining 

Collective liberation - Conscious partnerships with allies

Our Activities:

Seen Sisters supports solo women with invisible disabilities through:

• Socials and Events - Joyful, accessible gatherings that build connection, reduce isolation, and centre collective care.

• Lived Experience Projects - Creative, community-led work that reimagines spaces through the lens of solo disabled women.

• Partnerships & Collective Care - Collaborating with organisations to design more inclusive, responsive environments and systems.

• Garden Projects - Safe and accessible outdoor spaces for members to gather, connecting to each other and nature to improve wellbeing and develop skills.

What difference will you make?

We’re Seen Sisters - an intersectional feminist collective of solo women with invisible disabilities. We’re working to build joyful, connective spaces for our community, and we’re looking for a Non-executive Director to help bring our mission to life.

Explore our Work - https://linktr.ee/seensisters

Read more about our Values and Mission - http://bit.ly/44ZMbtF

We warmly welcome disabled volunteers and allies. If you meet the above criteria and are excited by the opportunity to co-create something meaningful, we’d love to hear from you.

Let us know your access needs, your preferred ways of working, and how you’d like to be involved, we’ll do our very best to support you. 

Before you apply

Working Pattern - 2 days a month for income generation and fundraising. 

With extra time for director duties - hopefully delivered within quarterly director meetings, however there will be times when time-sensitive requests come through, so some flexibility will be needed to work alongside this.

Please provide a cover letter detailing why you are interested in this role and your relevant experience, and a copy of your CV. 

Interviews will be an informal video call with the Co-Directors

Closing Date for Applications: 1st November 2026

We are keen to find the right person for this role, so we may close applications earlier than the stated closing date if we find a strong match. 

Early applications are encouraged

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. 

Key Functions of the Trustee Board Include:

• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.

• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.

• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.

• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.

• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.

• Ensuring KSAAS robustly meets all safeguarding requirements.

• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.

Knowledge and Skills

The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.  

Commitment

The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:

• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)

• Attending the annual general meeting (AGM)

• Time to read and reflect on board papers & AGM Papers

• Attending an annual trustee away day and occasional training sessions

• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

Who We Are

Tell My Truth and Shame the Devil C.I.C. (TMTSD) is a survivor-led organisation being established to create a platform for truth-telling, accountability, community healing and meaningful social change.

Our work centres the voices and experiences of people who have historically been ignored, silenced or left behind by existing systems.

TMTSD is a developing podcast and documentary storytelling platform designed to create space for real human experiences — particularly stories connected to childhood sexual abuse, adverse childhood experiences, survival, resilience and social neglect.

However, TMTSD is intended to become more than a storytelling organisation.

It is being developed as one of the organisations through which a much broader vision can be explored, developed and ultimately brought into reality.

TMTSD is a sister organisation of The SHG Family Group Corp, which is being established as a long-term innovation, creativity and closed-membership ecosystem focused on addressing significant social and economic challenges through technology, education, social infrastructure, sustainable enterprise and international collaboration.

SHG's long-term vision includes the development of interconnected initiatives across areas such as:

• Renewable Energy
• AI/Social/Community Housing
• Artificial Intelligence
• Education
• Cybersecurity
• Healthcare & Family Wellness
• Economic Development
• International Development
• Social Infrastructure
• Public-Private Partnerships
• Emerging Technologies
• Other strategically important sectors

The ambition is not simply to create individual projects.

It is to develop interconnected systems, organisations and initiatives capable of creating sustainable economic and social opportunity while improving quality of life — particularly for young people and communities across the Global South.

The Opportunity

We are seeking an exceptional Founding Director / Political Affairs Strategist to establish and lead the Political Intelligence Strategic Relations and Partnerships function within Tell My Truth and Shame the Devil C.I.C.

This is one of the most strategically important founding positions within the organisation.

The purpose of this department is to help move the SHG vision from concept to reality.

Many of the initiatives being contemplated within the SHG ecosystem will ultimately require relationships with:

• National governments
• Government ministries
• Local and regional authorities
• Public bodies
• Regulators
• International organisations
• Development institutions
• Universities and research institutions
• Major corporations
• Foundations
• Strategic investors
• Public-private partnership bodies
• International development organisations
• Other major institutional stakeholders

The Political Affairs function will therefore serve as a strategic bridge between SHG's ambitions and the institutions capable of helping those ambitions become real-world programmes, partnerships and infrastructure.

We are looking for someone capable of building that bridge.

Your Mission

Your central mission will be:

Build the Political Intelligence Strategic Relations and Partnerships (P.I.S.R.P) function within TMTSD into a capability that helps turn SHG's strategic initiatives and long-term vision into credible government, institutional and international partnerships.

You will help establish the relationships, strategies, structures and institutional pathways required for SHG's initiatives to progress from ideas and concepts into viable programmes, organisations, partnerships and real-world projects.

This means understanding not only how governments work, but also:

who needs to be involved, why they would become involved, what value SHG can provide, what conditions need to exist for collaboration, and how an initial relationship can develop into a meaningful long-term institutional partnership.

Your Role as Founding Director

You will become the founding architect of TMTSD's P.I.S.R.P function.

Your role will include determining:

• Which countries should be prioritised.
• Which government sectors are strategically relevant.
• Which ministries, departments and public bodies should be engaged.
• Which international institutions should be approached.
• Which SHG initiatives are ready for government engagement.
• Which initiatives require further development before approaching government.
• What SHG's government proposition should be.
• What value SHG can credibly offer governments and institutions.
• Which relationships should be developed.
• Which relationships should be escalated to senior leadership.
• What constitutes a qualified government opportunity.
• How government engagement should be structured.
• How government relationships should be maintained.
• How government intelligence should flow through SHG.
• What future international Political Affairs offices should look like.
• What type of people should eventually represent SHG in different countries and regions.

Your Strategic Mandate

You will be given the following founding mandate:

"Establish the P.I.S.R.P function within Tell My Truth and Shame the Devil C.I.C. and build the institutional pathways through which SHG's strategic initiatives can become reality."

The objective is to create a department capable of looking at an SHG initiative and asking:

What would it take to make this real?

Then determining:

• Which country?
• Which government?
• Which ministry?
• Which public institution?
• Which strategic partners?
• Which policy environment?
• Which regulatory requirements?
• Which funding mechanisms?
• Which institutional relationships?
• Which political and governmental stakeholders?
• Which sequence of engagement?
• Which leadership involvement?
• Which risks?
• Which opportunities?

The department should ultimately become the function that can say:

"This is how we take an SHG initiative from concept to institutional reality."

Core Responsibilities

The Founding Director will be responsible for building the function from the ground up, including:

Government Strategy

• Develop TMTSD/SHG's government-affairs strategy.
• Establish government-engagement principles and protocols.
• Develop country and jurisdiction prioritisation frameworks.
• Identify government sectors relevant to SHG initiatives.
• Monitor political, governmental, policy and regulatory developments.
• Provide strategic government-affairs intelligence to SHG leadership.

What We Are Looking For

We are not primarily looking for someone with a political science degree.

We are looking for someone who has actually operated around government, institutions and senior decision-makers.

Ideally, your career will include experience across combinations of:

• Government Affairs
• Public Affairs
• Government Relations
• Public Policy
• International Development
• Public-Sector Partnerships
• Diplomacy
• Government Contracting
• Ministerial or Government Offices
• International Organisations
• Regulatory Affairs
• Institutional Partnerships
• Major Corporations dealing with Government
• Strategic Stakeholder Engagement

Experience operating across multiple countries, jurisdictions or political systems would be particularly valuable.

Qualifications / Experience

Ideally, you will have:

• 5+ years' experience in government affairs, public affairs, government relations, policy, diplomacy, international development, public-sector partnerships or a closely related field.
• Demonstrable experience engaging with government departments, ministries, public bodies, senior officials or institutional decision-makers.
• Strong understanding of political and governmental systems.
• Strong stakeholder-management capabilities.
• Strong strategic-thinking ability.
• Excellent written and verbal communication skills.
• Experience developing senior institutional relationships.
• Strong political and institutional judgement.
• Understanding of ethical government engagement and compliance boundaries.
• Ability to operate across cultures and jurisdictions.
• Ability to work independently and build a new function from the ground up.

Exceptional candidates may be considered with a different combination of experience where they demonstrate significant government, institutional or strategic capability.

The Person We Are Looking For

You understand that government affairs is not simply about knowing politicians.

It is about understanding systems.

You understand the difference between:

an introduction → a relationship → an opportunity → a partnership → an institutional programme.

You know how to navigate complex organisations. You know how to identify who actually matters within an institution. You can build credibility with senior stakeholders. You are politically aware without being politically partisan. You understand discretion, integrity and confidentiality. You are diplomatic without being passive. You are strategic without losing sight of execution.

You can take an ambitious idea and begin asking the practical institutional questions required to make it real.

You are comfortable with uncertainty. You enjoy building things that do not yet exist.

You think internationally. You think in decades rather than months. You care about creating meaningful social and economic impact. And importantly:

You want to build a function, not simply occupy a position.

The Founding Leadership Opportunity

This position is initially offered as an unpaid volunteer/member founding leadership opportunity during Phase 1.

The intention is to build the function alongside the organisation rather than create a permanent unpaid executive position.

As TMTSD and the wider SHG ecosystem develop, secure funding, establish operational entities and generate sustainable economic activity, appropriate paid executive positions will be created subject to organisational growth, governance, funding and operational requirements.

The successful Founding Director will therefore have the opportunity to help design the function they may ultimately lead.

To Apply

Please send:

• Your CV, portfolio or LinkedIn profile, if available.
• A short introduction about yourself.
• A summary of your government, public-affairs, policy or institutional experience.

We are particularly interested in understanding what you have actually done, the environments in which you have operated, the complexity of the relationships you have managed, and how you think strategically.

***Please note: this is not an internship***

Role Purpose:

Trustees provide strategic leadership, ensuring that St. George's Crypt fulfils its charitable objectives, makes a postive impact in the Leeds community, and remains financially sustainable. Trustees act collectively to safeguard the charity's values, reputation, and long-term effectiveness.

Key Responsibilities:

Governance & Strategic Leadership

• set and review the charity's strategic direction in alignment with its mission to support homeless and vulnerable individuals in Leeds
• ensure that all activiites deliver public benefit and comply with charity law, the governing document, and regulatory expectations
• monitor risks and ensure that robust governance structures are in place
• support and review the work of the Head of Finance and finance team
• oversee the external audit process, from appointment of auditors to implementation of any recommendations

Financial Oversight:

• oversee financial performance, ensuring funds are used responsibly and transparently in line with donor expectations and regulatory requirements
• review budgets, annual accounts, and financial policies, ensuring sustainability of services such as emergency shelter, addiction recovery programmes and meal supervision
• ensure effective oversight of the Crypt's financial affairs and its financial viability

Support for Senior Leadership

• provide guidance and constructive challenge to the CEO and Senior Leadership Team
• ensure leadership decisions reflect the charity's values and strategic propositions

Advocacy & Representation

• act as an ambassador for St. George's Crypt within Leeds and beyond, promoting awareness of its services and impact
• represent the charity's values of compassion, dignity and hope 

Compliance & Accountability

• ensure the charity meets all legal and regulatory obligations, including those set by the Charity Commission
• uphold confidentiality, ethics, and good governance practice at all times
• ensure the Crypt fulfils its mission and values, taking advantage of new opportunities and navigating challenges and managing risks appropriately
• ensure the Crypt has sound financial policies, controls and governance in place, and complies with these

Monitoring Impact

• evaluate the effectiveness of programmes such as residential support, training opportunities, and health and wellbeing initiatives
• ensure all services remain responsive to the needs of homeless and vulnerable people in Leeds
• give clear strategic direction, setting overall policy and goals, and monitoring progress and impact
• understand the Charities Statement of Recommended Practice (SORP) and provide guidance on accounting and financial reporting for the charity

How to apply

To make an application, please:

• download our Finance Trustee application pack 
• complete application form
• send CV 
• contact Martin Barry 

Recruitment timeline

Closing date: Monday 28 September2026

Shortlisting & Interviews: October 2026

We're looking for Reception volunteers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?

• complete an introduction to Citizens Advice and training for your role
• welcome clients and other visitors to the local Citizens Advice
• explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
• type up information from the client form onto a spreadsheet or database
• answer the telephone, reply to emails and post
• help with the day to day running of the Citizens Advice service

What’s in it for you?
• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be willing to learn about and follow the Citizens Advice aims, principlesand policies, including confidentiality and data protection
• be willing to undertake training in your role

How much time do you need to give?

We ask for a commitment of 1 day a week for 12 months at least.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please email to request a Volunteer Application Form.