Clinical database manager volunteer roles
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We are looking for exceptional people from a variety of backgrounds, to join AvMA’s Board of Trustees at an important point in our development, this being the midpoint of implementing our 5-year strategy.
AvMA is the UK charity for patient safety and justice. We provide free advice and support to thousands of people each year who have been affected by avoidable harm in healthcare, and we work to influence improvements in patient safety and to see people treated fairly when things go wrong. We also provide an accreditation scheme for lawyers specialising in clinical negligence work and a competence scheme for more junior lawyers, recognising that this is a highly complex area of law requiring strong specialist knowledge.
We are now seeking to appoint up to three new Trustees and/or Associate Trustees. Each appointment will strengthen the Board by bringing a particular area of specialist expertise alongside the wider skills, judgement and commitment expected of all Trustees.
About the roles:
AvMA is governed by a Board of Trustees who come from a range of backgrounds and bring different experiences. This recruitment is intended to strengthen the Board further by bringing in new specialist expertise alongside strong governance capability.
Important application instruction - Applicants must make clear in their covering letter which of the three specialist skill sets they are applying for and whether they are applying as a Trustee or as an Associate Trustee.
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Trustee: a full member of the Board, taking on the legal and governance responsibilities of trusteeship and contributing to collective decision-making.
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Associate Trustee: a supported development role for people with relevant expertise and potential who may have less prior Board or Trustee experience. Associate Trustees participate actively in Board life and will work towards a full Trustee role, subject to appraisal and mutual agreement.
The three specialist skill sets we are seeking:
1. Clinical negligence law
We are seeking someone with senior-level expertise in clinical negligence law, ideally with experience on the claimant side.
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Ideally claimant-side experience with clinical negligence accreditation.
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Understanding of access to justice issues affecting injured patients and families.
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Insight into Alternative Dispute Resolution practices including mediation.
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Ability to support strategic thinking about AvMA’s public-facing services, policy influence and accreditation work.
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Awareness of the importance of managing conflicts of interest carefully.
Applicants with this background may apply either as a Trustee or as an Associate Trustee.
2. Senior charity fundraising/income generation expertise
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We are seeking someone with senior-level charity fundraising or income generation expertise.
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Understanding of fundraising strategy and income diversification.
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Knowledge of individual giving, trusts and foundations, corporate partnerships, major donor fundraising, legacy fundraising or supporter engagement.
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Ability to advise strategically on fundraising opportunities and risks.
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Understanding of ethical fundraising and donor stewardship.
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Ability to support AvMA in widening its reach, profile and supporter base.
Applicants with this background may apply either as a Trustee or as an Associate Trustee.
3. IT/digital expertise for a growing charity
We are seeking someone with IT, digital, data or technology expertise relevant to a growing charity.
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Senior experience in IT, digital, data, systems or technology strategy.
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Understanding of digital transformation in small or medium-sized organisations.
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Ability to advise on systems, data quality, knowledge management, cyber security and digital risk.
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Appreciation of how technology can improve service delivery, governance and organisational effectiveness.
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Understanding of how AI can be exploited whilst maintaining safety, confidentiality and ethical principles.
Applicants with this background may apply either as a Trustee or as an Associate Trustee.
Generic Trustee skills and qualities we are seeking
In addition to one of the three specialist skill sets, all applicants should be able to demonstrate the core qualities and capabilities needed to contribute effectively to AvMA’s Board.
Essential for all applicants
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Commitment to AvMA’s mission, vision and values.
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Demonstrable interest in patient safety and justice for people affected by avoidable harm.
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Ability to think strategically and see the bigger picture.
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Sound judgement and independence of thought.
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Willingness to offer constructive challenge while working collaboratively.
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Ability to contribute to collective decision-making.
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Commitment to equality, diversity and inclusion.
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Willingness to prepare for and participate actively in Board and committee meetings.
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High standards of integrity, confidentiality and accountability.
Desirable
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Previous trustee, non-executive or committee experience.
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Understanding of charity governance.
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Lived experience of avoidable harm in healthcare, either personally or as a family member.
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Experience of working with or alongside people affected by trauma, injustice or complex systems.
Trustee role description
Governance and oversight: ensure AvMA operates in accordance with its governing document, policies, charity law and relevant legislation or regulation; oversee implementation of AvMA’s strategy; provide accountability; and ensure resources are managed responsibly.
Strategic leadership: contribute to development and implementation of AvMA’s strategy, including setting objectives and monitoring progress against them.
Financial stewardship: monitor AvMA’s financial health; ensure sound financial controls and systems are in place; review and approve annual budgets, management accounts and annual reports; and ensure funds are used effectively.
Risk management: identify and assess risks facing AvMA and ensure appropriate systems, policies and procedures are in place, including for safeguarding and data protection.
Advocacy and ambassadorship: act as an ambassador for AvMA, promote its values and mission externally and use networks and contacts, where appropriate, to support AvMA’s work.
Board meetings and committees: attend and actively participate in Board meetings, committees and other relevant meetings; read papers in advance and contribute to discussion and decision-making.
Support and supervision: provide support to the leadership team, offer guidance and act as a sounding board when needed. Where appropriate, take on a mentoring role with key staff or volunteers.
Associate Trustee role description
Associate Trustees are not full Trustees when appointed but are expected to participate actively in Board life and develop their understanding of charity governance, AvMA’s work and the responsibilities of trusteeship.
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Attend and participate in Board meetings.
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Join relevant discussions and contribute their expertise.
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Develop their understanding of charity governance and AvMA’s strategic priorities.
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Participate in mentoring, induction and development.
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Contribute to committees and other work where appropriate.
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Work towards readiness for a full Trustee role, subject to appraisal and mutual agreement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?
We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service.
As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.
Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.
People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.
In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.
Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
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Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments
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Providing one-to-one counselling sessions to clients aged 18 & over
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Update our database with the client’s information, sessional notes and session attendance
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Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR
- Attending and participating in monthly group supervision support of 1.5 hours a month
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Attend CPD training to ensure your knowledge stays current
- Participating in volunteer meetings
- Maintaining client confidentiality, upholding data protection and equal opportunities principles
We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.
What you need for this role
Essential
- Be a member (including student membership) of one of the recognised membership organisations (see below)
- Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR
- Minimum of 100 hours supervised
- Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
- A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
- Able to keep people’s personal data safe
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Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
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Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.
Desirable
- Knowledge of chronic pain or Complex Regional Pain Syndrome
- Previous experience as a chronic pain or CRPS counsellor or psychologist
- Committed to our values
- Willing to develop skills and experience
- Enjoy working as part of a team
- Effective administration skills, planning and organisation skills
- Approachable, presentable, enthusiastic
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations You Must Be A Member of:
- British Association for Counsellors and Psychotherapists (BACP)
- British Association for Behavioural and Cognitive Psychotherapists (BABCP)
- EMDR Association UK
- Complimentary and Natural Healthcare Council (CNHC)
- British Psychological Society
- General Hypnotherapy Register (GHR)
- British Society for Clinical Hypnotherapists (BSCH)
- National Council for Hypnotherapists (NCH)
- United Kingdom Council for Psychotherapy (UKCP)
- The National Hypnotherapy Society (HS)
- National Counselling Society (NCS)
- Health & Care Professions Council (HCPC)
- The Association for Professional Hypnosis and Psychotherapy (APHP)
- National Register of Hypnotherapists & Psychotherapists (NRHP)
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.


