Environment volunteer roles

Shop Volunteering Opportunities

Beverley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Saturday 9-5 and Sunday 10-4

Location: Shelter, 28 Saturday Market, Beverley

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, contact the Shelter Volunteering Team.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

If you have any questions about the role, please get in touch.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a eally flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Join our Tower Hamlets Reset Team as a Volunteer! 

Are you passionate about helping others create lasting change? As a Recovery Support Volunteer, you'll work alongside Recovery Coordinators to support individuals throughout their treatment and recovery journey. From one-to-one support to recovery planning, you'll help people build confidence, overcome challenges, and move towards a healthier future.

Responsibilities

What You'll Do

• Support assessments, recovery plans, and risk management activities.
• Provide one-to-one support and recovery-focused interventions.
• Help service users achieve their personal recovery goals.
• Encourage engagement with recovery activities and community support.
• Work towards managing a small caseload of low-risk clients.
• Record and maintain accurate case notes and service records.

What We're Looking For

• Strong communication and interpersonal skills.
• A compassionate and non-judgemental approach.
• Good organisational and IT skills.
• Ability to work well with a range of professionals and services.
• Respect for confidentiality and professional boundaries.

This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role.

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

Interested? Please get in touch, we’d love to hear from you!  

Closing Date

14/8/2026

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

Circular Kitchens is seeking a volunteer to support our early-stage software platform development, with a focus on how we manage restaurant resources, pledges, and audits using Coda. We are already working with a highly-skilled volunteer who has developed a strong plan of action and who will serve as a project manager and mentor. 

This role will include working with tools such as Coda, Softr, and Mailchimp to set up automations, clean up data, and brainstorm on future platform improvements. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. It is a chance to work with fantastic people, quickly see the impact of your contribution, and be a part of truly building sometihng from the ground up! 

An Ideal Candidate Will Be:

• Experienced in computer science, data science, or a related field

• Comfortable working with digital tools, databases, and information management platforms like Coda

• Excited to work on evolving, early-stage systems

• Well organised with a strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

About us 

We are the UK’s leading specialist medical society for rheumatology and musculoskeletal professionals. We support our members throughout their careers, allowing them to progress, collaborate and innovate so they can deliver the best care for their patients, improving the lives of children and adults with rheumatic and musculoskeletal disease. 

Our vision, mission and values 

Vision 

People with rheumatic conditions across the lifespan receive the highest quality outcomes and live well. 
 

Mission 

To champion the specialty, influencing change and building a thriving community of best practice. 

 
Values 

The values which guide our approach are: 

• Celebratory – we celebrate the achievements in rheumatology 

• Inclusive – we support everyone in the rheumatology community  

• Sustainable – we work to reduce the impact of our activities on the environment   

• Leading – we use our profile to drive change and support those working in the specialty  

• Collaborative – we always seek to work with others to have a greater impact  

Who might be interested in this opportunity 

To be our new Honorary Treasurer, experience in strategic level finance is needed, but you might not have a finance qualification. This would be an exciting role for someone looking for an opportunity to support an organisation diversify their income streams and build on the strong financial foundations already in place. You don’t need to have previous experience as a Trustee as we’ll provide a full induction and training, and we have experienced Trustees on our Board. 

BSR is a high-performing award-winning organisation about to create our next strategy (2028-2033). We strive for continuous improvement and as a trustee you will be instrumental in helping us define what our impact should be and ensure we achieve our goals. We work alongside the complex and changing environment of the NHS and want to ensure that the rheumatology voice is heard and that the specialty designs and dictates its own future – an approach the Board will own. Our trustees support our drive to be financially sustainable, motivating our work on income generation and overseeing our investments. You will be part of a Board committed to constructive discussion, effective decision-making and respectful of everybody’s contribution.

Purpose of the Treasurer role

The Honorary Treasurer is a trustee of BSR and the Chair of the Finance and Risk Committee (FRC) and the Audit Committee. They are part of the Remuneration, People and Culture Committee. The Treasurer is also a Director on BSR’s trading subsidiary, BSR Enterprises Ltd. 

Members of the Board of Trustees make up the governing body of the society.Trustees are responsible for ensuring BSR remains true to its charitable purpose and objects set out in its governing documents and for meeting BSR’s legal and financial duties as a registered charity. BSR is also a registered company limited by guarantee and therefore all Trustees automatically become company directors registered at Companies House.All trustees share responsibility for monitoring BSR’s finances. 

Main responsibilities of the Treasurer

• To chair the Finance and Risk Committee, ensuring that BSR operates within the financial guidelines set by the Board, the Society’s governing documents, the Charity Commission and current legislation.

• To be part of the Remuneration, People and Culture Committee.

• To chair and document the annual Audit Committee following BSR’s annual financial audit 

• To support the Board of Trustees and SMT in meeting its strategic responsibility for BSR’s financial resources.

• To be actively involved in the financial security and on-going support of the development of the BSR’s financial aims and objectives.

• To present the financial accounts to the membership at the Annual General Meeting

• Support the FRC to carry out their duties to: 
  • ensure the charity keeps proper accounts 
  • review the charity’s financial performance 
  • review policies for finance and investment 
  • ensure that the charity has robust and effective financial controls in place 
  • liaise with the BSR staff team and with the charity’s auditor 
  • identify financial and other risks facing the organisation and recommending appropriate action 

Time commitment

At present, the post requires approximately 2 days per quarter, split over a range of duties, including:

• Preparing for all Board and FRC meetings- reading meeting packs and sending any queries in advance (variable, but approximately 2-3 hours per quarter) 

• Meeting with the COO in advance of each committee meeting to ensure the meetings run smoothly and efficiently (60 minutes each quarter) 

• Attending the Board of Trustees meetings (four times a year- each meeting is 3 hours, either online or in person)

• Chairing the Finance and Risk Committee meetings (four times a year- each meeting is 2 hours, held online)

• Attending the Remuneration, People and Culture Committee meetings (twice a year- each meeting is 1 hour, held online)

• Chairing the Audit Committee (once a year- one hour, held online) 

• Attending BSR Enterprises Ltd meetings (two a year – each meeting is 30 minutes, held online) 

• Attending the Annual General Meeting (once a year, held online)

• Attend an annual Trustees and SMT away day (once a year, in person) 

Trustees may also be asked, from time to time, to:

• Attend events and other meetings on behalf of BSR

• Attend training relevant to their role

• Be available between board meetings for advice and to make decisions via email

• Be available for other ad hoc requirements

Induction, training and support  

• BSR has a finance team who carry all out all day-to-day finance functions and provide quarterly management accounts to the Finance and Risk Committee. The new Treasurer will have support from this team, and from the COO both during their induction period and throughout their term in office. Support is also provided by the CEO and the Chair of Trustees. 

• A comprehensive induction is provided for all new Trustees, including access to external financial training for members of FRC 

• We use a values behaviour framework to support all our volunteers to thrive in their role 

• Specialist financial advice and support is provided by external auditors, investment house fund managers and an investment specialist firm.

• The FRC completes an annual review of their performance as a committee, and undertakes further training as required 

• The opportunity to shadow Board meetings before taking up post 

Term of office

The Treasurer role term is for three years, with the possibility of extension for a further 3 years with approval from the Board.

How to apply 

Please upload a cover letter, setting out how you meet the person specification and why you are interested in the role along with your CV via our website by 5pm on Friday 14 August.

We expect interviews to take place (online) w/c 7 September 2026.

Person specification 

1.  Strategic finance experience  
2.  Ability to consider the implications of corporate risks at a strategic level 
3.  Be able to explain complex financial information in an accessible way 
4.  A commitment to BSR, its charitable objectives and values   
5.  An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship   
6.  A willingness to devote the necessary time and effort to the Treasurer role   
7.  Ability to think and apply knowledge strategically   
8.  Integrity, sound independent judgment   
9.  Willingness to listen and learn to make effective decisions   

BSR is committed to encouraging inclusion, equality and diversity. We are actively trying to increase the diversity of our staff team and volunteer roles. We try to reduce as many barriers as we can for those with a disability, which you can find out more about from our website. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Do you have a passion for helping grow support that transforms lives? Are you ready to use your skills to make a difference? 

Join DFN and play a key role in growing the funding and partnerships that support our programmes in India.

Dignity Freedom Network (DFN) works in cities and in rural villages across India. We champion those society sidelines including those from low caste and tribal backgrounds.  Could you help secure funding from grant makers for our education, health and protection programmes?

What will you be doing?

You will support DFN’s fundraising team by helping to identify new opportunities, strengthen relationships with supporters, and contribute to the development of funding opportunities that enable our work to grow.

This role will involve using your writing and research skills to support a range of activities, working closely with the team to help increase DFN’s fundraising capacity and impact. The role is remote, with regular opportunities to connect with the fundraising team and learn more about DFN’s work. You will need access to a computer and the internet. 

What are we looking for?

Skills and experience

Essential 

• Good research skills 

• Excellent writing

• Strong interpersonal and communication skills. 

• Organised, reliable, and able to manage multiple tasks. 

• Commitment to equality, diversity, and inclusive practice. 

• Comfortable working independently and collaboratively in a small team. 

Desirable 

• Experience intrust and foundation fundraising and/or major donors 

• Previousfundraisingexperience (paid or voluntary) 

• Experienceofdevelopingfundraising resources 

What difference will you make?

Your contribution will help DFN strengthen its fundraising approach and secure support for programmes that create opportunities and improve lives.

By sharing your skills and experience, you will help a growing charity expand its ability to deliver meaningful work with communities across India.

What are the Benefits for you?

• Experience in a small, entrepreneurial charity where your contribution has visible impact. 
• Opportunities to develop or broaden your fundraising skills in a supportive environment. 
• Informal training in fundraising skills

• A warm, values‑driven team committed to inclusion, learning, and positive change. 

• References and recognition for your contribution to help you secure your first or next paid role

• An opportunity to make the world a better place!

• Working flexibly, tailored to your availability.

Dignity Freedom Network (DFN) is active across India. We work in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice. We work to champion those society sidelines including those from low caste and tribal backgrounds.

Indian colleagues and volunteers deliver impactful education, health, protection and vocational skills programmes - the ladder needed by those we seek to help to overcome the barriers they face.

We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!  

The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.

Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.

This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.

What’s involved: 

• Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors. 

• Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy. 

• Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas 

• Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets. 

Time involved: 

This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm. 

There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.

We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.

This role will suit you if: 

• You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people 

• You’re happy to volunteer as part of a team 

• You’re interested in learning more about our history and communicating information to our visitors 

• You’d like to gain retail experience and customer service skills

• You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.

Support and training: 

We will provide you with all the training necessary for your role, including: 

• An induction and full briefing before your first session 

• Training in how to assist in the shop and membership engagement 

• Support from Trust and Freelance staff.

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

We will offer you:

• A volunteer uniform (lanyard or pin badge) 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard 

• Support from a dedicated volunteer officer 

• Access to facilities, water and light refreshments 
• Ongoing support and supervision from Trust staff 

Access information: 

This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch. 

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional leadership and management skills to make a real social impact? We are seeking two proactive and highly organised Volunteer Operations Leads (Directors) to jointly support the hands-on delivery of our vital community hub programmes.

Guided directly by the CEO, you will work together to ensure our diverse services run smoothly, remain on time, and stay within budget. This rewarding role offers high-level operations management experience within the charity sector, allowing you to act as a central pillar across our entire organisation.

What You Will Do

As part of a dual-lead operational team, your role will span a range of business and project administration duties:

• Programme Delivery: Jointly manage and deliver community hub programmes (90% of which are free), ranging from our Homeschooling Hub to After-School and Holiday Clubs.
• Stakeholder Coordination: Support staff, volunteers, and external stakeholders, ensuring the team remains timely, professional, and kind during service delivery.
• CEO Support: Coordinate directly with the CEO to manage workflows, schedule essential meetings, and align project timelines.
• Human Resources: Assist with tracking volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create engaging content using Canva and manage our active social media profiles to promote hub activities.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Strong time management, budget awareness, and the ability to manage diverse administrative tasks

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

We require a combined commitment across our core office days: Monday, Wednesday, and Thursday, with online remote workflows on Tuesday and Friday.

As this is an official job-share arrangement, the two Operations Leads will divide and coordinate these days between them to ensure seamless operational cover across the 3 core days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

Volunteer I&A Telephone Support Assistant

Make a real difference with just a friendly voice and good listening skills.

We’re looking for warm, organised volunteers to help answer calls to our Information & Advice (I&A) service. You’ll take basic enquiry details, log them onto our system, and help ensure residents who are 18+  get the support they need. We would ask for a commitment of a few hours a week.

What you’ll do

• Answer incoming calls in a calm, friendly and professional way
• Take clear messages and note down enquiry details
• Log information onto our CRM system (Salesforce)
• Keep all client information confidential
• Follow simple call‑handling guidance
• Flag urgent concerns to a member of staff
• Support small admin tasks linked to the service
• Join occasional team meetings or training sessions

What we offer you

• Full training and ongoing support from staff
• A welcoming, friendly team environment
• Out‑of‑pocket expenses covered (pre‑agreed)
• Valuable, transferable skills in communication and admin
• The joy of knowing you’re helping older people get timely support

About you

• Confident, clear telephone manner
• Basic computer skills
• Good organiser and good communicator
• Patient, empathetic and able to listen well
• Understands (or willing to learn about) confidentiality/GDPR
• Reliable, enthusiastic and comfortable speaking to a wide range of people
• Additional languages are a bonus

Two references are required for this role.

Shop Volunteering Opportunities

Aviemore

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Sunday (times tbc)

Location: Unit 7, Grampian Road, Aviemore

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter Scotland? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter Scotland’s policies and can be an excellent ambassador for Shelter Scotland. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter Scotland will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter Scotland’s volunteer expenses policy

Benefits of volunteering with Shelter Scotland…

• Supporting Shelter Scotland in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you'd like to find out more about the volunteering opportunity before applying, contact us at Shelter

We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.

Your role would include:

• Creating timelines and coordinating plans for community engagement events

• Summarising relevant data collection in reports and project deliverables

• Communicating with community members and building trusting relationships

• Managing the organisation of proposals and other documents created by the CEA team

• Maintaining necessary records, files, reports, databases, and resource materials for the CEA team

• Researching information and gathering data necessary for community reporting

• Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies

• Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.

You should be able to:

• Be flexible with changing approaches and processes dependent on adjusting needs and contexts

• Take initiative and show high motivation

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks

• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way

• Care for people: the interests of the people we work with should always be your first concern

• Prioritise and delegate tasks effectively, ensuring all deadlines are met;

• Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged

• Communicate in English, both written and orally

• Learn quickly, and manage a wide-ranging and intense workload

The ideal candidate will have:

• Experience in integrating meaningful community participation premised on thorough needs assessments

• Experience in maintaining and monitoring effective feedback mechanisms

• Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events

• Training in facilitating focus groups and interviews;

• Knowledge of European projects and deliverables

• Familiarity with project management

• Proficiency in excel and quantitative data collection

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.