Family support worker care team volunteer roles in New malden, surrey

Could you help bring moments of togetherness to families facing cancer? 

Families supported by Young Lives vs Cancer are going through some of the most challenging times of their lives. At Young Lives vs Cancer, we get that. We are a charity that helps children and young people (aged 0-24), and their families find the strength to face whatever cancer throws at them.  

As an Events Coordinator in the South West Social Work team, you will plan and coordinate a range of events throughout the year; working directly with the families we support and partner organisations. we hope to run events across the region including end‑of‑treatment celebration days, sibling days, festive events and bereavement support events 

What you give as a volunteer goes far beyond practical support; it’s reassurance, kindness, and hope at a time when it’s needed most. Your time and commitment can help make the cancer journey a little lighter and leave a lasting, positive impact on the families you support. 

What you’ll be doing 

We hope to carry out regular events across the whole region. Your help will be invaluable in achieving this. Your tasks will include: 

• Helping to organise, co-ordinate and run events. 

• Communication with invitees and organisations involved in the planning and facilitation of events. 

• Attendance of events as a welcoming presence; helping people feel comfortable, supported, and gently connected to one another. 

• Working alongside social workers as a valued member of the team and reporting back to your volunteer manager. 

Ealing Carers Partnership offers support services to unpaid family carers aged 18+, living or caring for someone living in the London Borough of Ealing. We work together - and with others - to provide support services and breaks for carers. Our current services include: respite (replacement) care in the home; care worker support to access community groups or services; Carer Cafes in four locations across Ealing; a developing range of wellbeing activities, and; events and social opportunities. We are seeking volunteers to work alongside the team to support our work.

Main purpose of the role

The Carers Community Champions role is to support us in promoting Ealing Carers Partnership’s services by raising awareness of what we offer. We might ask for you to put up leaflets in your neighbourhood and, from time to time, to staff a stall in a community setting. 

Benefits of becoming a Carers Champion:

Becoming a Carer Champion will help you to:

• Experience volunteering in a charity 

• Develop new skills and experience, possibly helping you to find work

• Grow your confidence

• Take part in free training sessions to build your knowledge 

• Meet new people 

• Make a vital difference to the work of Ealing Carers Partnership.

It will give you the satisfaction of:

• Supporting carers and making a big difference in their lives

• Feeling that you have achieved something positive every time you volunteer

• Empowering communities by raising awareness of sources of support

• Being part of an organisation, which has strong values and provides help and support to those most marginalised in society 

• Connecting with other volunteers and local organisations.

General responsibilities 

In order to promote Ealing Carers Partnership’s services and events, we expect that you would be asked to:

• Hand out leaflets or post fliers in supermarkets, doctors’ surgeries, libraries, leisure centres and other community venues with high footfall in your immediate neighbourhood

• Help with setting up of events and staffing stalls 

• Help to pack up after the events 

• Supporting staff at the Carers Cafés and making light refreshments

• Sharing your caring experiences with others if you are a former carer, or just listening to those that need to talk

• Accompanying carers on trips out

• Working with the team to find new ways of publicising services and providing insights about your neighbourhood. 

Skills, experience and personal attributes

Whilst we are happy to provide training as needed, we hope that you will be able to demonstrate:

• A positive attitude towards vulnerable clients who may have a variety of complex needs and those who are caring for them 

• The desire to gain local knowledge about services or a willingness to find out what is available to support local carers 

• A minimum availability of 2/3 hours per week

• Being comfortable in terms of talking to people in groups 

• A knowledge and understanding of Safeguarding, although full training will be given. 

Training and support

We will try to offer a good range of training and support to all volunteers but, as a minimum, you can expect to:

• Attend starter training sessions, an induction to the programme and staff

• Undertake a DBS check

• Attend Health and Safety, Safeguarding, Confidentiality and Customer Care training

• Attend appropriate team meetings/ briefings so you are up to date on what we are delivering 

• Attend 6-8 weekly checks-ins for support for you and to see how you are doing within your role. 

Expenses

Out of pocket and travel expenses will be reimbursed as agreed upon commencement.

For this role volunteers MUST be aged 18 or over.

Interested in supporting victims/survivors of domestic abuse?

We are currently recruiting Trustees to help us take the charity forward into the future.

Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.

The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.

You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.

Prospective candidates will need to:

• Have empathy with the work of the Helpline

• Be able to devote the necessary time and effort

• Have well-developed communication and interpersonal skills

• Have good judgement

• Be able to work as a team

• Have the ability, commitment and drive to take the organisation forward

Trustee Opportunities

For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.

1. Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role. 

2. Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.  

3. General Trustees: Please see the role description on our website

If you would like to apply please complete the application form on our website.  You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.