Membership organisations volunteer roles

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

Popham Kidney Support’s counselling service provides individual counselling to clients who are kidney patients and parents /carers who are affected by kidney disease

Working in a confidential setting counsellors provide nondirective support to clients in exploring feelings, anxieties and life events that impact on their emotional wellbeing.

Through this process clients can feel more empowered to manage their mental health and make positive life changes.

Trustee Role

Carers Support is looking for new Trustees to join our Board. We are seeking people with previous board, committee or senior governance experience who want to use their skills to support unpaid carers and strengthen a respected local charity.

About Carers Support 

We are an independent charity supporting thousands of unpaid carers across Bristol and South Gloucestershire. We provide advice, information, emotional support, training, wellbeing services and young carers support. 

About the role 

As a Trustee, you will: 

• Help set the charity’s strategic direction 
• Ensure the organisation meets its legal duties 
• Monitor performance, risks and finances 
• Bring constructive challenge and independent judgement 
• Support a positive, inclusive and open board culture 
• Help ensure the voices and needs of carers guide our work 

You don’t need to be an expert in every topic. We welcome people who can read papers, ask thoughtful questions and contribute confidently as part of a team. 

What we’re looking for 

We are particularly interested in people with board or senior committee experience, and we welcome applicants from all backgrounds. 

We are looking for: 

• Strategic thinking and good judgement 
• Understanding of governance or senior decision-making 
• Confidence contributing to discussions 
• A commitment to improving the lives of unpaid carers 
• The time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2hours each) 
• Membership of at least one sub-committee (4 meetings per year) 
• Additional committee meetings, events or development sessions, as required 
• Most meetings take place early evening, online or in person. 

What you’ll gain 

• A rewarding role with real social impact 
• Opportunities to influence strategy and services 
• A full induction and support from experienced trustees 
• A friendly and engaged Board 

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Candidates will be invited to a 30-minute informal welcome interview. New volunteers will attend a welcome day where they will learn about the organisation, their roles and meet their buddy

Volunteers will then undergo a 2 day community first aider course alongside e-learning.
 

Closing date for these opportunities is: 30/08/2026

To apply for this opportunity please follow the link below:

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

About Leicestershire LGBTQ+ Centre 

Leicestershire LGBTQ+ Centre is a community organisation and registered charity that exists to champion LGBTQ+ lives. We provide a safe, inclusive space for people of all sexual orientations and gender identities. Our work spans direct support, connection, advocacy and celebration. 

What we do 

• Counselling: We offer professional counselling, including a specialised domestic abuse service, to help people navigate challenges and build resilience. 

• Social and support groups: We run groups for young people, adults, trans and non-binary people, and for family members and allies. These groups create stable communities, reduce isolation and offer peer support. 

• Creative and social activities: Our community choir and other creative activities provide space for expression, confidence and belonging. 

• Training and advocacy: We work with schools, health providers, councils, businesses and community organisations to improve LGBTQ+ inclusion and awareness. 

Our vision and direction 

We envision a region where LGBTQ+ people are visible, safe and thriving. Over the next five years we will deepen our presence across Leicestershire and Rutland, improve access in areas with fewer services, and secure a permanent venue that reflects our ambitions. We will continue to co-create our offer with communities, keep services accessible, and champion equity and inclusion in everything we do. 

Governance and the role of the Board 

The Board of Trustees is responsible for the charity’s strategy, governance and financial health. Trustees safeguard the charity’s assets, ensure compliance with law and regulation, and work with the Chief Executive to ensure the charity is running effectively. Trustees support, challenge and advise the Senior Leadership Team in a spirit of partnership. The Chair leads the Board and ensures it functions well. 

Trustees are also directors of the charitable company. We provide trustee indemnity insurance. 

The role of Chair 

Purpose 

The Chair leads the Board of Trustees to ensure effective governance, a positive culture and a shared focus on impact. The Chair works closely with the Chief Executive to ensure the organisation delivers its strategy and remains well run. 

Strategic focus for the next 12 to 24 months 

• Oversight of our three-year National Lottery funding programme, including delivery assurance and risk management. 

• Support for regional expansion so that services reach communities across Leicestershire and Rutland in a measured and sustainable way. 

• Governance oversight of venue acquisition and the preparatory work that will enable a successful opening and long-term viability. 

Core responsibilities 

• Provide leadership to the Board and ensure trustees discharge their duties effectively and in line with the Charity Governance Code. 

• Set Board agendas with the Chief Executive, plan and chair effective meetings, and ensure clear decisions, minutes and action tracking. 

• Maintain a strong, constructive relationship with the Chief Executive, including monthly one-to-ones and an annual appraisal led by the Chair with Board input. 

• Ensure the Board receives timely, relevant information and is able to scrutinise performance, finance, risk and impact. 

• Oversee Board composition, skills and performance, including recruitment, induction, training and periodic reviews. 

• Champion an inclusive culture where all voices are heard and respected. 

• Model the Centre’s values in every setting. 

• Represent the Centre as an ambassador with key partners and stakeholders when appropriate. 

• Approve or co-approve extraordinary funding decisions with the Treasurer where required by policy and delegations. 

• Ensure statutory accounts are signed and submitted and that key reports to funders and regulators are timely and accurate. 

• Manage conflicts of interest and uphold high standards of conduct. 

• Hold the casting vote if a Board decision is tied. 

Relationship with the Chief Executive 

The Chief Executive is accountable to the Board. The Chair undertakes regular supportive one-to-ones with the Chief Executive and leads their annual appraisal. The Chair works with the Chief Executive to set clear priorities, manage risk and unlock barriers to delivery. 

Time commitment and meeting pattern 

• Estimated at a maximum of two to three days per month. This includes preparation, meetings and ambassadorial duties. 

• Maximum of six Board meetings per year. Meetings are held in person at The Centre. 

• Monthly Chair and Chief Executive one-to-one meetings. 

• Quarterly committee and working sessions may be convened as needed for finance, risk, governance or venue planning. The Chair provides oversight across these areas. 

• An annual strategy and reflection session with trustees and senior staff. 

• Attendance at key public events, including Pride and major Centre occasions. 

Person specification 

Essential 

• Commitment to the mission, values and future direction of Leicestershire LGBTQ+ Centre. 

• Inclusive leadership with the ability to chair purposeful meetings and to build consensus. 

• Experience as a vice-chair, committee chair or equivalent governance role. 

• Good understanding of charity governance, finance and risk. 

• Sound judgement, integrity and the confidence to hold senior leaders to account while providing support. 

• Strong communication skills and the ability to represent the Centre externally. 

• Lived experience of LGBTQ+ issues or strong allyship and understanding of the challenges our communities face. 

• Knowledge of equity, inclusion and social justice and how these principles are applied in governance and organisational development. 

• Direct knowledge of or links to Leicester and Leicestershire. 

• Availability for the stated time commitment and for key Centre events. 

Desirable 

• Prior experience as a charity chair. 

• Understanding of venue development or capital projects. 

• Local residency or the ability to attend meetings in person. Non-local candidates will be considered if they can meet in-person requirements and demonstrate strong regional commitment. 

Eligibility, safeguarding and conduct 

Trustees must be at least 16 and not disqualified under charity law. The role is subject to two satisfactory references and an enhanced DBS check. A short code of conduct applies to all trustees. Conflicts of interest must be declared at appointment and kept up to date. A whistleblowing route is in place. 

What we offer 

• A purposeful leadership role with visible impact for LGBTQ+ people across the region. 

• A collaborative Board and staff team with a positive culture. 

• A tailored induction. Briefings will be arranged with the Chief Executive, Centre Manager and staff leads. A handover meeting with the outgoing Chair will be provided. 

• Access to training and development relevant to the role. 

• Opportunities to represent the Centre at events, build networks and celebrate our community, including Pride. 

• Out-of-pocket expenses are reimbursed in line with policy. 

• Membership of the Association of Chairs 

Equality, diversity and inclusion 

We warmly encourage applications from trans and non-binary people, people of colour, disabled people and those from other underrepresented groups. We are committed to inclusive recruitment and to removing barriers. Interviews can be adapted to meet access needs. Meeting venues are step-free. Papers can be provided in accessible formats on request. Please tell us what you need and we will do our best to provide it. 

Privacy notice 

Your application will be used for recruitment purposes only and handled in line with our data protection policy. We will retain applicant data for a limited period and then delete it securely. If you would like your data deleted sooner, please let us know.

Face Painter Volunteer

About The Role

As a face painter you will be out and about in the grounds, engaging with visitors to create memories and helping them and you to have a great day out!

We believe that the best way for people to understand and connect to wetlands is to experience them, so we awe-inspiring nature up close at Martin Mere Wetland Centre, visitors can explore unique wetland habitats and the amazing array of birds and mammals that inhabit them. Our volunteers help to welcome and inspire visitors.

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need. 
 
If you are interested in volunteering for WWT but don’t wish to apply online, please email us or give us a call and leave a message with your name and number. 
 
Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts. 
 

About You 

This role will suit you if you:

• Have good communication skills and an outgoing personality
• Looking for some relevant work experience
• Have a willingness to talk to visitors both on a one-to-one level and to larger groups
• Are interested in education related activities and the natural environment
• Have excellent customer service skills
• Enjoy working with families and children
• Have previous experience of face painting
• Are happy volunteering on your own initiative under the direction of the Visitor Experience Manager

Please note that unfortunately this role is not suitable for Under 18’s.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT:
 

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

How to Apply: 

For more information on this fun role, and others, and to apply, please visit our website. 

We look forward to hearing from you!

We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.

About the Role:

Survivor Service

Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.

Requirements:

· Availability for in-person clinical work on Tuesdays

· Capacity to hold a caseload of up to 3 clients

· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm

· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)

· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course

· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body

· Minimum of 50 supervised client hours completed

· Minimum commitment of 1 year

Through our commitment to ethical practice, confidentiality, and inclusivity we offer:

• Ongoing clinical supervision

• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base

• Supportive and collaborative team environment

• Opportunities for further training and psychoeducational workshops

How to Apply: 
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager

The Organisation

Rethink Mental Illness is a leading mental health charity in England, dedicated to supporting people severely affected by mental illness to improve their lives, regardless of how challenging circumstances may feel. The charity works to create lasting change across health and social care systems, public attitudes, and the everyday experiences of people living with mental illness across the country.

People with lived experience of mental illness are central to everything Rethink Mental Illness does. Their insight shapes trusted advice, information, and more than 200 services, including housing and employment support, carer services, and legal advice. These voices also drive campaigns to challenge discrimination and influence legislative change, while their diverse experiences help ensure services are inclusive and accessible. Rethink Mental Illness believes that people severely affected by mental illness can have a good quality of life and is committed to making this a reality.

The Role

This is an exciting opportunity to join the Board of Trustees of Rethink Mental Illness as Chair of the Audit and Assurance Committee. This role operates alongside, and does not replace, the broader responsibilities and duties of charity trusteeship.

Responsibilities of the Audit & Assurance Committee Chair

Leadership and Direction

The Chair will:

• Chair all meetings of the Audit and Assurance Committee and provide effective leadership and direction.

• Maintain a clear understanding of the committee’s duties and responsibilities.

• Commit the necessary time and bring strong business, financial, communication and leadership skills.

• Demonstrate excellent working knowledge of corporate governance, accounting practices, internal control functions and risk management frameworks.

• Champion open and constructive discussion, while maintaining appropriate discipline and ensuring meetings are effective and complete their agendas.

• Be prepared to ask challenging and, where necessary, difficult questions with tenacity.

• Ensure committee members understand their responsibilities and feel able to raise matters of concern.

• Develop and maintain effective working relationships with the Chair of Trustees, Vice-Chairs, Treasurer, Chief Executive and executive team, External Audit Partner and Internal Audit Lead.

• Plan the work of the committee in conjunction with the executive team, agreeing a rolling forward plan and agendas in advance of meetings.

• Review the effectiveness of each meeting, seeking feedback from members and attendees.

Governance

The Chair will:

• Ensure the committee maintains its independence and avoids assuming responsibilities beyond its remit.

• Act as the Charity’s Whistleblowing Champion, ensuring regular review of the effectiveness and operation of the Whistleblowing Policy.

• Lead oversight of external and internal audit arrangements, including appointment and performance review.

• Ensure the committee holds at least annual private sessions with the CFO, External Audit Partner, Internal Audit Lead and the Treasurer (ex-officio member).

• Promote and participate in regular formal self-assessment of the committee against appropriate professional standards.

• Ensure that the committee’s work and key issues are clearly communicated to the Board.

Development of the Committee

The Chair will:

• Work with the Honorary Officers Committee to ensure an appropriate balance of skills and experience within committee membership.

• Meet at least annually with each committee member to review engagement, gather feedback, address performance issues and identify development needs.

• Foster the right culture within the committee, encouraging constructive challenge and positive questioning.

• Ensure appropriate induction and training support is provided for both new and existing committee members.

The Person

Rethink Mental Illness is seeking individuals who can confidently balance strong commercial awareness and financial sustainability with a deep commitment to the charity’s purpose and values, bringing a thoughtful perspective that looks beyond profit alone.

The successful candidate will demonstrate:

• A good understanding of the mental health sector and the wider challenges facing charities supporting people with severe mental illness.

• Strong financial literacy, with qualified accountant status desirable, and experience overseeing financial reporting, risk management, internal controls and audit.

• A strong understanding of charity governance, with experience in the charity or not-for-profit sector desirable.

• An analytical and constructive approach, with the confidence to provide appropriate challenge while supporting collaborative, values-led decision-making.

Rethink Mental Illness warmly welcomes applications from people of all ethnicities, genders, sexual orientations, socio-economic backgrounds, religions, ages and from disabled people, and actively encourages applications from groups that are underrepresented.

How to Apply

Applicants are invited to submit:

• An up-to-date CV, including details of two referees (who will not be contacted without prior permission).

• A supporting statement outlining how they meet the criteria in the person specification and their motivation for applying.

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

The role of the Governing Body includes collective oversight of the College’s activities and setting and reviewing
our strategy and mission. The governor role is comparable with the non-executive directors of a public company
but instead of being accountable to shareholders, governors are accountable for public funds. As the College is an exempt charity, all governors are charity trustees.

Being a governor is a hugely rewarding leadership role. Governors can make a real difference and give something
back to the local community.

The College is currently looking for two new governors to join the Board. We are seeking experienced individuals, who
are looking for an opportunity to use and develop their professional skills in a board-level environment.
You don’t need to have prior board experience to apply.

The Board is currently looking for two new governors will have experience of one, or more, of the following areas: FE, education, apprenticeships. 

The Board also values the diversity of our students and staff, who come from a variety of ethnic, cultural and
religious backgrounds. The Board is determined to reflect this diversity amongst our Governing Body and
encourages people from a range of backgrounds and experiences to apply.

Please get in touch if you don’t feel you have the time to join the Board but would be interested in being co-opted to one of our committees. Co-option can provide an excellent introduction to voluntary governance roles. We are currently looking for co-opted members to join our Search and Governance Commitee, Resources Committee and Audit and Risk Committee.