Social media management volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers. A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.
Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility! It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis. So, it's vital that we have the right people on hand and that's where you come in!
If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person. We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.
Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people!
Role overview:
As is typical of working with the community, no one day is the same. As such, the role may include, but is not limited to:
- Opening the site ready for business and helping to prepare the shop
- Closing the shop at the end of the day
- Greeting customers and acting as a friendly, supportive and welcoming face
- Supporting customers to work out what they need, and to hire the equipmen
- Keeping the site looking presentable and welcoming
- Handling cash and taking card payments
- Supporting people to sign up as Shopmobility members and to join Equal Lives as members
- Responding to queries on social media, email and telephone
- Taking future bookings for the equipment
- Cleaning and maintenance of vehicles when they’re returned
- Marketing and promoting the shop
- Some other occasional ad hoc tasks as required
We’ll give you:
- Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection
- The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
- An accessible city centre location
- A variety of activities to challenge you and develop your skills
- The opportunity to take on additional responsibilities as you gain experience
- Specific tasks focusing on the skills you want to gain
- A friendly and supportive team of staff and volunteers
- A mapped out plan of personal development to help you evidence your professional progression
You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills.
If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you.
Volunteering Arrangements
The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.
All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.
New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff
Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details.
Volunteers are required to adhere to the organisation’s policies and practice guidelines.
Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs.
Person specification
- Honesty
- An ability to be empathic, whilst maintaining professional boundaries
- Reliability, and only committing to a level of volunteering which is realistic
- Good interpersonal skills
- The ability to be non-judgemental
- Good verbal and written communication skills
- Excellent listening skills
- Commitment to attend training courses and team meetings
- Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
- Dedicated to the empowerment of Disabled people
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.
What is a Fundraising Coordinator?
As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.
What would you be doing?
- Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
- Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
- Working with the Regional Fundraising Manager, support national fundraising campaigns.
- Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
- Planning and running local appeals, collections, and events
- Identifying and submitting applications to appropriate trusts and grant funding organisations
- Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
- Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
- Evaluate fundraising activities and provide reports and information for the branch.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Role specific training to prepare you for your voluntary role - Fundraising workshops.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Fundraising Manager (per region)
- Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills including written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
- Experience of running events and or submitting funding applications would be welcome but not essential.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us:
Write Back is a young charity helping marginalised young people develop their self-esteem, literacy and creativity through storytelling. Currently based in Barking & Dagenham, since 2020 we have run storytelling programmes for more than 200 young people, helping them tell their stories and printing and celebrating their work. 9 out of 10 participants on our programmes see significant improvements in their self-esteem, and in our short period of operations, we have published over 20 anthologies of young writers’ work, exploring themes like immigration, identity and social isolation.
What we do:
We run 10-week long storytelling programmes in Barking and Dagenham, east London, to build self-esteem among young people aged 13-16. In each session we do confidence building activities, engage with the writing of a young author and then develop the participating young people’s own stories. The 10-week project involves developing their ideas individually and collectively and culminates with the publication of their work, including in books, local museum exhibitions and much more.
We are working with six secondary schools in Barking and Dagenham, who have been referring young people to our programmes or inviting us into their premises to run bespoke programmes for selected students Barking and Dagenham is the 9th most deprived local authority in the country and 37% of the young people and children live in poverty. Despite this recent research shows that Barking and Dagenham has the joint fewest charities per head in the country.
About the role:
Write Back has grown considerably since its founding five years ago. Now with paid part-time staff, strong local networks, secure medium-term funding and proof of impact, we are entering a new phase of organisational growth.
To oversee this, we are looking for a new Chair of Trustees to oversee a significant period of strategic choices. We are looking for someone who wants to get closely involved in setting the strategy, direction and priorities of Write Back as we transition from new ‘start-up’ into a more established charity. As a small charity, the Chair will be someone who can think ‘big picture’ but also is happy to get involved with day-to-day matters when necessary - securing new funding, overseeing our staffing model, building networks with other organisations and more. We are therefore looking for an individual with:
-
Experience of organisational governance (ideally experience being on a board of trustees before).
-
Experience in a leadership role in a growing organisation (either teams/departments or the whole organisation).
-
Strong fundraising and networking skills and experience.
-
Knowledge and expertise of the charity sector.
-
A strong commitment to the work of Write Back and empowering young people.
-
The passion and enthusiasm to throw themselves into a new and exciting charity for young people to help us in our next phase of growth.
-
The ability and experience of working at a strategic level, providing expert oversight, advice and guidance, but willing to get involved day-to-day where necessary.
-
The skills and temperament to collaborate effectively in a small, growing organisation.
-
A good understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship and an appreciation of the personal implications.
-
A demonstrable commitment to equality and diversity.
-
Experience in the education sector, or in legal, HR or other operational or governance matters, is a plus but not required.
Core requirements:
-
This is a voluntary unpaid role, for which any reasonable expenses will be reimbursed.
-
Your initial term will be for 2 years, with the possibility of renewal.
-
Attendance at trustee meetings every two months (either online or in person, for roughly 90 minutes), as well as preparation for these meetings and any follow-up tasks.
-
Working with the Director and the Treasurer, overseeing all governance, financial and operational matters and reporting requirements as necessary.
-
Fulfilling any or all other requirements for trustees as outlined by the Charity Commission.
-
We estimate the time commitment to be no more than two days per month in total.
To apply, please send a CV and short covering letter outlining why you’d like to become Chair of Trustees of Write Back by 11pm, Sunday 15 February via the Charity Job portal.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
White Ribbon Alliance UK are seeking passionate and dedicated individuals to join as Trustees. In this role, you will be instrumental in governing our charity and ensuring we achieve our mission to promote maternal health and rights. Trustees serve for a term of three years, with the possibility of renewal at the end of the term. We are looking to fill the positions of General Trustees, Board Chair, Treasurer, and Compliance Officer. Your strategic vision, commitment, and ambassadorial efforts will be vital in driving our organisation forward and making a significant impact on the communities we serve. Below is the role description and instructions on how to apply.
JOB DESCRIPTION
Statutory Duties of a Trustee
Trustees share ultimate responsibility for governing the charity and directing how it is managed and run. This includes:
-
Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
-
Ensuring compliance with the governing document (constitution or articles of association), charity law, company law and other relevant legislation or regulations.
-
Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects, for the benefit of the public.
-
Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
-
Safeguarding the good name, reputation, and values of the organisation.
-
Ensuring the effective and efficient administration of the organisation, including appropriate policies and procedures.
-
Ensuring the financial stability of the organisation.
-
Protecting and managing the property of the charity and ensuring the proper investment of its funds.
-
Following proper arrangements for the appointment, supervision, support, appraisal and remuneration of senior staff.
-
Scrutinising board papers, leading discussions, and providing independent, creative judgement on key issues.
-
Offering advice and guidance on new initiatives, risks, or opportunities.
Ambassadorial Contributions
In addition to their statutory duties, Trustees are requested to use their specific skills, knowledge, networks, or experience to strengthen the board’s work according to their skills, capabilities, interests and available time. This includes:
-
Promoting the charity's mission and values: Trustees should consistently advocate for the charity's goals and principles in various settings, ensuring that the organisation's message is clearly communicated.
-
Representing the charity at external events: Trustees should attend and participate in meetings, conferences, and other events on behalf of the charity, acting as its official representatives.
-
Engaging with media: Trustees should be prepared to speak to the media about the charity's work, providing insights and information that highlight the organisation's impact and importance.
-
Leveraging personal and professional networks: Trustees should use their connections to support the charity's objectives, whether by opening doors to potential supporters, funders, collaborators, or influencers.
-
Cultivating strategic partnerships: Trustees should engage with stakeholders across healthcare, academia, government, and civil society to build and maintain relationships that benefit the charity.
-
Supporting fundraising efforts: Trustees should actively participate in fundraising activities, helping to secure the resources needed for the charity to achieve its mission.
By fulfilling these responsibilities, trustees play a crucial role in enhancing the visibility and impact of the charity, ensuring its continued success and growth.
Skills and Capabilities Requirements
Trustees are expected to bring both governance capability and a willingness to champion the charity externally. Essential qualities include:
-
A commitment to the organisation’s mission and values.
-
Willingness to devote the necessary time and effort.
-
Strategic vision and the ability to see the “big picture.”
-
Good, independent judgement and the confidence to speak one’s mind.
-
Ability to think creatively and contribute fresh ideas.
-
Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
-
Ability to work effectively as part of a diverse team.
-
Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Desirable (but not essential):
-
Strong personal and professional networks, with the willingness to leverage them on behalf of the charity.
-
Experience in advocacy, fundraising, or public speaking.
-
Understanding of the wider charity, health, or social justice sectors in which White Ribbon Alliance UK operates.
Time Commitment
-
Statutory duties for general trustees: 8-10 days per year.
-
Statutory duties for Chair, Treasurer, and Compliance Officer: 12-14 days per year (inclusive of general trustee duties).
Equity, diversity and inclusion
Equity and inclusion are central to White Ribbon Alliance UK’s purpose and how we work. We recognise that maternity harm, discrimination, and exclusion are produced by systems, and that governance must reflect the people most affected by those systems.
We strongly encourage applications from people who:
-
Have lived experience of sexual and reproductive health and rights issues
-
Are Black or from racially minoritised communities
-
Are LGBTQ+, disabled, or neurodivergent or otherwise marginalised by society
-
Come from communities underrepresented in charity governance
We value lived experience and community knowledge as expertise. You do not need to fit a traditional Board profile to be a strong Trustee.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments to apply or to take part as a Trustee, we will work with you to put these in place.
Remuneration
This is a volunteer position. Expenses incurred as part of fulfilling the role will be reimbursed.
Your personal statement should not repeat your CV or restate the job description. Instead, we are interested in hearing about you.
In particular, please tell us:
- Why you want to volunteer with White Ribbon Alliance UK as a Trustee.
- What draws you to human rights and social justice work, and how this shows up in your values or experience.
- What diversity means to you, and how you approach working in inclusive and equitable ways.
- Why this role, at this point, is a good fit for you.
If you are interested in one of the specialist roles (Chair, Treasurer, Com
To transform sexual & reproductive healthcare by emphasising wellbeing & human rights, eradicating gender-based violence and promoting gender equity.
The client requests no contact from agencies or media sales.
Could you help shape the future of NDAS? We’re looking for new trustees to join the board of Northumberland Domestic Abuse Services.
This is a meaningful opportunity to use your skills and experience to make a real difference, while developing your own governance knowledge and being part of a supportive, committed Board.
Northumberland Domestic Abuse Services (NDAS) has been supporting people affected by domestic abuse since 2003. We provide free, confidential emotional, practical and therapeutic support to women, men, children and young people, helping survivors to cope, recover and move forward. Alongside this, we deliver prevention education to reduce the number of people who go on to experience or cause domestic abuse.
Who we’re looking for
We’re keen to hear from people from a range of backgrounds and lived experiences. In particular, we would welcome Trustees with experience in:
-
Finance / financial management
-
Human Resources
-
Legal expertise
You don’t need previous trustee experience, what matters most is a commitment to our values, a willingness to learn, and a desire to help NDAS grow and thrive.
What being a Trustee involves
As a Trustee, you’ll help guide the strategic direction of NDAS, ensure good governance, and support the charity to continue delivering high-quality services across Northumberland.
-
Board meetings take place quarterly and usually last around 2 hours, held at our Hexham office
-
Additional commitments include:
-
An Annual General Meeting
-
Occasional sub-committee meetings
-
A Board development day
-
Occasional NDAS events
-
-
The average time commitment is around 4 hours per month, with some periods requiring a little more time
Trustee roles are voluntary, with reasonable expenses reimbursed.
Why join NDAS?
-
Be part of a charity with a strong reputation and excellent track record
-
Use your skills to support survivors and help prevent domestic abuse
-
Develop your governance, leadership and strategic experience
-
Join a friendly, passionate Board committed to making a difference in Northumberland
Find out more – Open Evening
We’re holding an informal open evening for anyone interested in learning more about NDAS and the trustee role:
Thursday 26 February
6pm – 8pm
NDAS Office, Hexham
To attend, please get in touch.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD) is the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers.
We are seeking a new Co-opted Committee Member with finance expertise and an interest in dance to join our welcoming and experienced Finance, Audit & Risk Sub-Committee of the Board of Trustees. Our ideal candidate will have a good understanding of the requirements of charity governance and risk.
For full details, including how to apply, please download the role information pack from our website.
Application deadline: Monday 9 February 2026.
We are seeking someone who has experience of being a Treasurer or Finance, Audit & Risk Committee Member (preferably in the charity sector) and has a good understanding of the requirements of charity accounting and governance.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.
The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.
Key Tasks and Objectives
- Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
- On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
- Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
- Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
- Support the content team in creating SEO-optimised articles and pages.
- Provide monthly reports on SEO performance and suggest improvements.
- Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.
Key Skills or Qualifications
- Excellent understanding of SEO principles and search engine algorithms.
- Proven experience in conducting SEO audits, strategy development, and implementation.
- Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
- Previous experience in digital marketing, content strategy, or technical SEO.
- Ability to perform keyword research and competitor analysis.
- Familiarity with HTML, CSS, and content management systems (ideally Django framework).
- Strong analytical skills and attention to detail.
- Excellent written communication and reporting skills.
- Evidence of organisational skills, with good attention to detail.
- The ability to work independently, turning recommendations into action without needing constant oversight.
- A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
- Passion for creating inclusive and accessible digital spaces.
- Highly organised, self-motivated, and able to work independently.
- Enthusiastic about supporting a small charity.
- Willing to learn, adapt, and collaborate with a supportive team.
Desirable Experience
- Experience of Google Ads for nonprofits.
- Experience of using Django framework websites.
- Familiarity with accessibility best practices and inclusive web design.
- Experience working with or volunteering for nonprofit / charitable organisations.
- Demonstrable IT skills, particularly Google Drive and Microsoft.
- Good research and information management skills.
- An understanding of the charity sector and/or fundraising.
Key Benefits
- Volunteer as part of a forward-thinking, supportive team.
- Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
- At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
- Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
- Building your network and forming connections with like-minded people and organisations.
- Enhance your CV and gain skills that are transferable to a variety of career paths.
- Receive training and ongoing support from our team.
- Experience the personal satisfaction and fulfilment that comes from helping others.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
- Protecting members from harm
- Preventing retraumatisation
- Upholding community standards
- Supporting moderators and volunteers
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
- Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
- Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
- Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
- Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
- Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
- Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.
Essential skills
- Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
- Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
- Clear written communication skills for incident logs, escalation summaries, and internal reporting.
- Sound judgement and emotional resilience when working with distressing or sensitive material.
- Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
- High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
- Confidence following structured protocols, checklists, and escalation routes without deviation.
Desirable (not required)
- Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
- Experience delivering safeguarding or moderation training to volunteers or staff.
- Familiarity with UK safeguarding expectations and referral processes.
- Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.
Formal qualifications
- Formal qualifications are not required; equivalent professional experience is essential.
- Full training will be provided on CIC-specific safeguarding and moderation protocols.
Main Responsibilities/ Key Duties
- Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
- Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
- Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
- Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
- Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
- Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
- Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
- Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
- Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
- Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.
This role is not suitable if you:
- Avoid conflict or risk
- Seek casual, low-commitment volunteer work
- Are unable to follow structured protocols
- Prefer creative or posting roles over operational responsibility
- Expect immediate paid employment
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and accountability
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led and ethics conversation
- A practical safeguarding scenario discussion
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating transformative learning experiences that empower individuals and communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.
Purpose of the role:
The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.
About the Role:
As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
- Proven experience designing and delivering community-based education, training or learning programmes.
- Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
- Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
- Ability to develop structured learning pathways with clear outcomes and assessments.
- Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
- Knowledge of accessibility and inclusive design best practices.
- Hands-on experience contributing to open-source projects.
- Implementing security, accessibility or system optimisation practices in real-world projects.
Desirable / Can Be Developed:
- Experience in instructional design, learning design or educational content creation.
- Developing skills in structuring learning objectives, activities and simple assessments.
- Willingness to collaborate with facilitators, subject matter experts and community members.
Qualifications:
- Formal qualifications are not required but desirable.
- Experience in education, instructional design, learning and development or a related field is valued.
Main Responsibilities/ Key Duties
- Design and develop educational programmes, courses and learning resources for members and volunteers.
- Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
- Structure learning experiences with clear objectives, assessments and progression pathways.
- Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
- Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
- Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
- Ensure all integrations follow best practices for security, data privacy and performance, maintaining
- compliance with GDPR and other relevant standards.
- Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
- Maintain documentation of course materials, learning pathways and instructional guides for internal use.
- Support capacity-building by training facilitators, volunteers and community members in programme delivery.
- Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
- Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
- Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
- Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.
What This Role Offers You:
- Leadership experience in designing and delivering learning initiatives that directly impact communities.
- Personal and professional growth through hands-on instructional development and facilitation.
- The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
- The satisfaction of empowering survivors, young people, and community members through education.
What This Role Is Not For:
- Individuals seeking purely administrative or content curation work without engagement.
- Those unwilling to adapt learning resources to diverse audiences and community needs.
- People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you.
- Apply now and help build education systems that create lasting social impact.
A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.
If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing
The client requests no contact from agencies or media sales.
Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, and African, ensuring no survivor feels alone or silencedOur CIC operates through a community-driven, volunteer-led structure, . built by people who believe in truth, justice, and love as law.
This Is Not a Marketing Role. It’s a System-Building Role.
Tell My Truth and Shame the Devil C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
- Values-led
- Anti-capitalist
- Community-driven
- Decentralised by design
We are not here to “optimise funnels” for profit alone. We are here to build ethical, scalable digital systems that mobilise people, protect the vulnerable, and sustain community-led change. The Founding Volunteer Digital Marketing Director plays a central role in making that possible.
About the role:
To design and maintain secure, usable digital systems that support operations, safeguarding and collaboration, enabling the CIC to function efficiently and scale responsibly.
The Purpose of This Role:
The Digital Marketing Director is responsible for designing, leading, and operationalising the CIC’s entire digital growth and outreach strategy during its founding phase.
This role exists to:
- Translate the CIC’s mission into measurable reach and engagement
- Build ethical digital pathways for donors, volunteers, ambassadors, and members
- Create infrastructure that allows the organisation to scale without losing its soul
You will not be inheriting a finished system. You will be helping to design it.
Core Responsibilities
Strategic Leadership
- Design and own the organisation’s digital marketing strategy aligned to 2026 goals
- Define how digital channels support fundraising, membership, volunteering, and campaigns
- Set priorities across email, landing pages, CRM journeys, and paid campaigns
Operational Delivery
- Oversee digital marketing systems including:
- Email marketing and automation
- Landing pages and conversion journeys
- CRM integration (e.g. CiviCRM or equivalent)
- Ensure campaigns are planned, executed, tracked, and reviewed
- Work closely with Social Media, Fundraising, Membership, and Digital Systems teams
Growth & Campaigns
- Lead digital campaigns for:
- Donor acquisition
- Volunteer and ambassador recruitment
- Community engagement
- Programme launches
- Ensure all growth activity is ethical, trauma-aware, and values-aligned
Data, Learning & Improvement
- Monitor performance metrics and conversion data
- Use insights to refine systems and campaigns
- Contribute to organisational learning and long-term sustainability planning
Founding Responsibility
- Help design the future paid digital marketing department
- Document systems, workflows, and decision logic
- Act as a steward of ethical digital practice within the CIC
What This Role Requires
You must:
- Be aligned with the CIC’s mission, values, and anti-capitalist stance
- Be willing to commit at a founding level during the unpaid build phase
- Be able to work with incomplete systems and help build structure
- Be comfortable collaborating across multiple teams
You should bring experience in some of the following (placeholders for HR to refine):
- Digital marketing strategy and execution
- Email marketing and automation systems
- CRM-based journeys and segmentation
- Campaign planning and optimisation
- Working with limited budgets in non-profit or purpose-led settings
Formal qualifications are not required.
Equivalent professional or lived experience is acceptable.
What You Will Gain
- A founding leadership role in a national CIC
- The opportunity to design ethical digital systems from the ground up
- Significant leadership and systems-building experience
- Personal transformation through meaningful, purpose-driven work
- A pathway to shaping future paid roles as the organisation scales
We do not promise certainty or immediate compensation.
We offer responsibility, influence, and the chance to build something that matters.
This Role Is Not for You If:
- You are looking for quick pay or low commitment
- You prioritise growth at any cost
- You are uncomfortable working within safeguarding and ethical constraints
- You want to “plug in” rather than build from scratch
- You are not ready to take collective responsibility for long-term impact
A Final Word
The digital world shapes how people understand truth, power, and possibility.
If you believe digital systems can serve communities rather than extract from them and you are ready to help build that reality from the ground up - this role may be for you.
The client requests no contact from agencies or media sales.
Become a Trustee at Newcastle Theatre Royal
Newcastle Theatre Royal is one of the best loved and most recognised large scale, regional theatres in the UK creating moments of magic both on and off-stage. Our iconic Grade I listed building sits in the heart of Newcastle city centre and presents a diverse programme showcasing world class musicals, dance, opera and drama as well as our annual show-stopping pantomime, entertaining people of all ages from across the region.
Committed to creating a love of theatre for everyone, that lasts a lifetime, our wide-ranging Creative Engagement programme is central to our creative and artistic programme and provides pathways and opportunities to access, explore and enjoy creative activities for people of all ages, and support talent development in Newcastle and across the North East.
As an independent charity which receives no regular funding, ensuring financial resilience by broadening our income streams is key to our long-term future. Our Executive and staff team are supported by a committed and ambitious Board of Trustees.
We seek new Trustees to join our board – individuals who bring skills and lived experience to broaden the range of voices and perspectives in our leadership. We are looking to appoint a number of Trustees across a range of skill sets to complement the make up of our current board members, but in this round of recruitment, we are specifically looking for trustees with experience in:
- HR and overseeing People & Culture Strategies
- Creative, artistic or engagement experience in large scale cultural venues
- Catering and retail
- Capital Projects and Fundraising (related to listed buildings or cultural venues)
This is an exciting opportunity to make a meaningful difference and support our aim to be a theatre for everyone. We encourage and welcome interest from candidates who will bring different lived experiences and perspectives to the Trust.
The client requests no contact from agencies or media sales.
THE OPPORTUNITY
Do you have accountancy or finance skills and experience that you could use to support a charity? Would you like to help make sure people have the right information and support to make informed decisions about their health, wellbeing and care?
Patient Information Forum is looking for a new Trustee with finance skills to join our Board. You could play an important role in shaping our future and strengthening our work.
WHO IS PATIENT INFORMATION FORUM?
The Patient Information Forum (PIF) is the membership body for people working in health information and support. We are the independent voice of UK health information. PIF runs the only quality mark for print and digital health information – the PIF TICK.
WHAT MATTERS TO US
Access for everyone to personalised health information and support so that people feel enabled to make informed decisions about their health and wellbeing.
We believe high-quality information is key to reducing inequalities in health literacy, and we are strongly committed to inclusion. We also tackle misinformation, helping people to recognise trusted, credible sources and tell them apart from misleading or false information.
IF YOU JOIN US…
You'll play an important role in overseeing PIF’s financial health and ensuring that the Board and senior team can make informed, responsible decisions.
The Treasurer’s role is to provide financial leadership and oversight for the charity. This includes reviewing, approving, and presenting budgets, accounts, and financial statements, as well as preparing and delivering clear financial reports to the Board.
You’ll have the opportunity to work with a team of fellow Trustees who bring a wide range of professional experience.
WHO WE’RE LOOKING FOR
We are looking for individuals with an accountancy qualification or equivalent finance knowledge gained by experience. You’ll have high levels of integrity and an eye for detail.
Previous trustee experience isn’t required, and you will be supported into the role through an onboarding and induction process.
We are particularly seeking someone to:
○ guide and advise the Board on the approval of budgets and annual accounts within current legislation
○ keep the Board informed of its statutory financial duties and responsibilities
○ commit to PIF’s, vision and goals. Honesty, integrity, and a commitment to transparency.
Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Patient Information Forum!
WHAT’S NEXT?
Eastside People is supporting Patient Information Forum in the recruitment of this role. You can apply today by submitting your CV and Cover Letter.
The closing date for applications is Fri 20 February.
Longlisting interviews with Eastside People will take place shortly after and shortlisted candidates will have an interview with PIF during the week beginning 9 March.
PIF is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the population and are committed to equity and inclusion at every level of our governance.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!