Support manager volunteer roles

Become a YHA Trustee

Help shape the future of a charity that opens doors to adventure for young people.

YHA (England & Wales) is recruiting new Trustees to guide us through an exciting and challenging period of transformation. We’re looking for people who believe in our mission, can bring fresh perspective, and want to help increase access to the outdoors, nature and heritage.

Whether you’re an experienced leader or taking your first steps into governance, we’d love you to take a look at the opportunity.

As a Trustee, you’ll prepare for and take part in Board meetings, asking important questions to help make key decisions. You’ll share legal responsibility for the charity.

What you’ll get from joining our Board

• the opportunity to guide the strategic direction of a national charity

• the chance to use your knowledge to make a valuable contribution to society

• the forum to develop your skills and knowledge in key areas including principles of governance, financial management, strategic planning and problem solving

We welcome applications from people of all backgrounds and especially welcome applicants from young people under 30. These voices are currently under-represented on our Board. As a young people’s organisation, we are committed to changing that.

All successful applicants will receive a full induction and membership of an inclusive, welcoming Board.

We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:

• hospitality leadership

• data strategy, cyber security or business transformation

• proven senior leadership in a school or trust, bringing strong safeguarding leadership experience and well-established professional networks within education to support partnerships and strategic insight

Candidates must be over 16 years of age.

Apply by 9am, Monday 20 July 2026

Purpose of the Role

To join the board as a Volunteer Finanical Director, bringing governance knowledge and strategic thinking to strengthen board effectiveness, uphold the CIC's obligations, and ensure all decisions are made in the best interests of the community we serve.

Role and Responsibilities

1. Guide the Board

• Attend two to three board meetings per month, virtual or hybrid, and come prepared to contribute
• Help ensure decisions are made properly, recorded, and followed through
• Review and respond to decisions outside of meetings within 48 to 72 hours
• Support the review of policies and raise questions when something needs attention
• Support the development of projects and programmes by contributing ideas, strategic thinking, critical insight, and creative, innovative approaches, while bringing energy, boldness, and enthusiasm.

2. Keep Us on Track

• Contribute to strategic decision-making, policy approval, and organisational oversight
• Monitor organisational performance and support the Managing Director in delivery accountability
• Flag risks early and help ensure resources are used well and in line with our mission
• Keep the needs of the communities we serve at the centre of every decision

3. Be a Critical Friend

• Challenge and support the Managing Director with honesty and care
• Ask the questions that need to be asked, even when it is uncomfortable
• Help us grow in a way that is sustainable and grounded in our values

4. Champion What Matters

• Be an ambassador for Zion Wellness in how you show up and speak about us
• Participate in bi-directional mentorship exchanges with young people on the programme
• Ensure safeguarding, inclusion, and community interest are never an afterthought

What We Are Looking For

You will bring:

• A strong professional background in finance, budgeting, and strategic financial planning
• Confident, values-led leadership with the ability to represent the CIC's mission at board level
• A background in leadership, social impact, or community outreach
• Experience in creative direction, entrepreneurship, or project leadership
• Understanding of organisational strategy, stakeholder engagement, and partnership development
• A genuine commitment to systemic change and the communities we serve

It would be great if you also have:

• Governance experience such as trustee, governor, or board-level involvement, though this is not essential
• Experience in a charity, CIC, or grassroots organisation
• Training and induction will be provided for the right candidate

Please Note:  

This role is open to graduate and university students (aged 18+) who are looking to gain real leadership and governance experience. If you are early in your career and passionate about community impact, we want to hear from you. Ongoing support will be provided.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

About the Role

We are seeking enthusiastic and committed volunteers to join our team as a Charity Support Officers. This is a flexible position where you can tailor your contribution by choosing the area that best suits your skills and interests:

• Events Support – Help plan, coordinate, and deliver charity events, including fundraising initiatives and community engagement activities.
• Policy Review – Support the review, updating, and development of internal policies to ensure compliance and best practice in governance.
• Performance Management – Contribute to monitoring and evaluating our projects, analysing outcomes, and identifying areas for improvement.
• Social Media Strategy – Assist in shaping and delivering our online presence, developing engaging content, and growing digital reach.

Key Responsibilities
Depending on your chosen specialism, you may:

• Assist in planning and delivering successful events.
• Review and update organisational policies in line with legal and sector standards.
• Collect and analyse data to support impact reporting and performance improvement.
• Develop social media content calendars and strategies to engage supporters online.

Person Specification
We are looking for volunteers who:

• Have strong organisational and communication skills.
• Can work independently as well as part of a team.
• Demonstrate attention to detail and reliability.
• Bring enthusiasm and an interest in the charity sector.
• Have relevant skills or a willingness to learn in their chosen specialism (e.g., events planning, policy research, data analysis, or digital communications).

What You’ll Gain

• A meaningful opportunity to contribute to a growing charity.
• Hands-on experience in a specialist area aligned to your interests.
• Training and mentoring opportunities to develop your skills.
• The chance to be part of a supportive and passionate volunteer community.

Take a look at our events and pop down and visit us! https://www.mentalfightclub.art/whats-on 

Becky’s Child Foundation is a dynamic non-profit organization  in Uganda committed to uplifting vulnerable communities across society. We work with children, women, youth, families, and marginalized groups through education, healthcare, livelihood support, protection services, and community empowerment programs. Our mission is to create lasting impact by restoring hope, dignity, and opportunities to those who need it most.

Role Overview

We are seeking a creative, passionate, and digitally savvy Social Media Volunteer to amplify our voice online. You will help tell powerful stories, build meaningful connections with supporters, and drive engagement that translates into real-world impact for vulnerable communities.

Key Responsibilities

• Develop and manage engaging content (images, reels, carousels, stories, and short videos) across Instagram, Facebook, LinkedIn, TikTok, and X (Twitter).
• Grow our online presence, increase followers, and boost community engagement.
• Create monthly content calendars aligned with our programs and fundraising campaigns.
• Identify trending topics and opportunities to raise awareness about vulnerable groups.
• Collaborate with the team to produce authentic, impactful storytelling content (with full consent and safeguarding standards).
• Monitor performance analytics and provide simple monthly reports.
• Support fundraising drives and donor engagement initiatives.

Who We’re Looking For

• Deep passion for social impact and supporting vulnerable communities.
• Proven experience or strong skills in social media management and content creation.
• Excellent writing and communication skills in English (knowledge of other languages is an advantage).
• Proficiency with content tools such as Canva, CapCut, or similar apps.
• Self-motivated, creative, and able to deliver consistently with minimal supervision.
• Understanding of social media best practices, algorithms, and analytics.

Note: This is a volunteer role, but we provide:

• Official volunteer certificate and recommendation letter
• Professional experience and portfolio building
• The joy of making a tangible difference in people’s lives
• Pathway to future paid roles as the organization grows

How to ApplySend the following

• Your CV or Portfolio
• Links or samples of your previous social media work
• A brief note (maximum 200 words) explaining: Why you want to volunteer with Becky’s Child Foundation
• How many hours per week you can commit

Let’s use the power of social media to change lives.
Every story shared is a life touched.

Becky’s Child Foundation – Restoring Hope. Building Dignity. Creating Impact.

As a Trustee, you will help guide the strategic direction of NEBDN and make sure the organisation is well governed, financially sustainable, and delivering its charitable purpose. Trustees share overall responsibility for ensuring NEBDN is run properly and in the best interests of the charity. Under charity law, this includes three core duties: compliance, care, and prudence.

Duty of compliance – as a Trustee you will:

Ensure that NEBDN complies with charity law, and with the requirements of the Charity Commission as regulator; in particular ensure that the charity prepares reports on what it has achieved and Annual Returns and accounts as required by law. Ensure that NEBDN does not breach any of the requirements or rules set out in its governing document and that it remains true to the charitable purpose and objects set out there. Comply with the requirements of other legislation (e.g. the Companies Act, the Equality Act) and other regulators which govern the activities of NEBDN. Act with integrity and avoid any personal conflicts of interest or misuse of NEBDN funds or assets.

Duty of care – as a Trustee you will:

Use reasonable care and skill in their work as Trustees, using their personal skills and experience as needed to ensure that NEBDN is well-run and efficient. Consider getting external professional advice on all matters where there may be material risk to NEBDN, or where the Trustees may be in breach of their duties.

Duty of prudence – as a Trustee you will:

Ensure that NEBDN is, and will remain, solvent. Use NEBDN’s funds and assets reasonably, and only in furtherance of NEBDN’s objects. Avoid undertaking activities that might place NEBDN’s endowment, funds, assets, or reputation at undue risk. Take special care when investing NEBDN’s funds or borrowing funds for NEBDN to use.

Specific duties of Trustees of NEBDN

Strategic Direction

Trustees help shape the long-term direction of NEBDN by ensuring there is a clear vision, mission and strategy. They work closely with the Chief Executive and senior team, providing support, oversight and constructive challenge.

Performance management

Trustees oversee the organisation’s performance, including its impact, effectiveness and wider organisational culture. They help ensure NEBDN remains focused on delivering value to its stakeholders.

Compliance

Trustees ensure that NEBDN meets its legal and regulatory responsibilities and maintains high standards of accountability, governance and public trust.

Prudent management of assets

Trustees act as stewards of NEBDN’s assets, including its finances, reputation, systems and resources, making sure they are protected and used responsibly.

Good governance

Trustees play an important role in maintaining a strong and effective governance culture, ensuring NEBDN operates with integrity, transparency and sound decision-making.

What will you get out of it?
• The opportunity to develop leadership skills
• Improve financial skills, develop/ improve management skills
• The opportunity to gain a range of business skills
• The opportunity to enhance your continuing professional development
• The opportunity to influence and develop dental nurse education and future qualifications
• The opportunity to get involved in strategic development

Who are we looking for

Essential

Commitment

Ability to understand and accept the duties and liabilities of being a charity Trustee Empathy with the vision, mission and aims of NEBDN Willingness to devote the necessary time and effort including participating in other tasks as arise from time to time (e.g. interviewing new staff, attending Board and other meetings); keeping informed about the activities of the organisation and wider issues, which affect its work. Focus

Ability to think and apply knowledge strategically Ability to think creatively Ability to keep mission-focused Ability to analyse and evaluate management information and other evidence Willingness to listen and learn Communication and team working

Ability to communicate clearly and sensitively and to take an active part in discussions Ability and willingness to influence and engage Ability and willingness to work effectively as a member of a team to form an effective governing body for the organisation. Willing to express their own opinion in a reasoned way, while also listening to the views of others  Ability and willingness to challenge constructively and ask questions appropriately Willingness to be available to staff for advice and enquiries on an ad hoc basis. Ability and willingness to adopt and an evidence-based approach to the board’s work Ability and willingness to agree ways of resolving differences in views and opinions  

Accountability

Ability to be objective, accountable and honest Ability to exercise sound and independent judgement Willingness to make and stand by collective decisions, including those which may be unpopular Ability to manage difficult and / or challenging situations Ability to maintain confidentiality on confidential and / or sensitive information Commitment to NEBDN and to our mission, vision, and values – aims and objectives.

Desirable 

The knowledge, skills and experience in the list below are relevant to NEBDN’s main areas of activity, and they are represented across NEBDN’s executive and staff, who apply them at operational level. 

NEBDN is looking for Trustees who have the knowledge and understanding to maintain an oversight of these activities at a strategic level in a complex charity, and who can contribute well informed views, constructive challenge, and a commitment to best practice.  NEBDN would normally expect each Trustee to be able to do this in at least one of the areas below.  A Trustee’s ability to contribute in this way will often, but not always, draw on professional and / or practitioner experience at a senior level. 

Management

1. Strategic leadership and management within a small / medium sized or large organisation

Stewardship and governance

Trusteeship in a similar size or larger organisation, together with implementation of best practice in UK and / or international corporate governance Specialist expertise

An area of expertise relevant to NEBDN such as dentistry, accountancy / financial management, law, education and training, project or programme management, human resources, or organisational development Public policy formulation and influencing techniques Fundraising Marketing, communications, or public relations Service development and / or provision at a senior level in a health, education, or social care setting Developing and delivering services, which promote inclusion, equal opportunities, and diversity International

International development at strategic level, particularly planning and delivery of services, governance and structures, and financial management

What the role involves

• Preparing for and attending approximately 4 meetings of the Board each year
• Being a member of, and participating in, at least one of our subcommittees – this will include face to face meetings, video conferencing, and work outside of the meetings
• Attendance at the annual AGM and Strategic planning day.
• Ad hoc assistance as required.  

Time and commitment

The role requires around 10 days per year, plus time for reading and preparation. Trustees are expected to contribute to Board and committee discussions and to support good decision-making throughout the year. Board committees currently include Governance, Education & Standards, and Finance & Business Effectiveness.

This is a voluntary role. Reasonable travel, subsistence and care costs incurred in carrying out Trustee duties will be reimbursed in line with our expenses policy.

Join the Pride — Become a Committee Member!

Volunteer Role | Lyonic Scots Society

Do you enjoy being part of a friendly team, sharing ideas, and helping shape something meaningful?

Want to support a growing cultural society — no Scottish heritage required?

Then we’d love to welcome you as a Committee Member of the Lyonic Scots Society.

We’re building a vibrant, supportive community dedicated to promoting the Lyonic Scots and assisting the Clan Chief in sharing this unique heritage. As a Committee Member, you’ll play a key role in helping us grow, organise, and thrive.

What You’ll Be Doing

• Attending committee meetings and contributing your ideas.

• Supporting projects, events, and Society activities.

• Helping make decisions that guide our future direction.

• Working with the Chair, Vice Chair, Treasurer, and Secretary as part of a collaborative team.

• Championing the Lyonic Scots vision in your own way.

What We’re Looking For

• Friendly, enthusiastic people who enjoy teamwork.

• Anyone willing to share ideas, offer support, and get involved.

• Individuals who can commit a little time to meetings and tasks.

• No need to be Scottish — just bring your passion and positivity.

What You’ll Get

• A warm, welcoming volunteer community.

• The chance to help shape a growing cultural society.

• Experience in committee work and community development.

• A supportive team who’ll value your voice and contributions.

• The satisfaction of helping the Lyonic Scots Society flourish.

If you’re ready to get involved, share your ideas, and help make the Lyonic Scots Society a success, we’d be delighted to hear from you.

Reach out and join us — your voice could make all the difference.

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

You will be helping your local community understand what a Read Easy group does; how local people can get the reading support they need; and how volunteers can help. There are two distinct forms of publicity, one requiring raising awareness by giving talks, putting up posters and talking to people generally about Read Easy. The second is using social media effectively to raise awareness and publicise your group. This roleis commonly supported by other members of 
the team, with specific skills to offer.

What you will be doing 
● Liaising with the Management Team to decide on the group’s publicity needs.
● Creating content for your group’s page on the Read Easy website.
● Being instrumental in raising awareness by giving talks, putting up posters and talking to people generally about Read Easy.
● Setting up and/or maintaining the group’s Facebook page, Twitter and/or other social media platforms to raise your group’s profile.
● Becoming familiar with the resources available to you on the Read Easy website.
● Organising the printing and placement of posters, leaflets, and other publicity materials.
● Identifying any specific opportunities for publicity in the local media.
● Ensuring that you have written permission from all parties to use any such material for the purposes you intend. 
● Providing stories and photographs for the Read Easy UK website and newsletter about your group’s activities and achievements. 
● Following ‘Read Easy Brand Guidelines’ to preserve a clearly recognisable and consistent Read Easy identity.
● Attending Management Team meetings, typically every six to eight weeks.

Confident and Capable volunteers are required to help us with our charity admin.

Are you retired or looking to get back into work and are confident on the phone and using IT? 

If so you may be the person we are looking for !

We need people to help us:

• Answer calls and prpvode advice and information
• Support the running of our reception desk 
• Help with data inputting and maintenance 
• Assist with general office admin tasks 

If you are passionate abourt supporing vulnerable people in the community and have a few spare hours each week then please get in touch !

We offer:

• Full induction
• Flexible hours
• Onsite parking
• Access to free training and develeopment 
• References after three months 
• Expenses covered
• Volunteer social events 
• Volunteer Community awards 

Location: Canada (Remote, with in-person responsibilities within the region)

• Commitment: 5-7 hours per week, part-time (potential to expand with program demand)

• Reports To: Operations Lead – Roots Academy Canada

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.

Position Summary:

The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.

Key Responsibilities:

• Strategic Event Planning:

  • Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.

  • Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.

• Event Design & Execution:

  • Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.

  • Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.

• Budget Management:

  • Manage event budgets, ensuring cost efficiency without compromising quality.

  • Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.

• Vendor & Stakeholder Management:

  • Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.

  • Negotiate contracts and manage vendor performance to meet quality standards and timelines.

• Team Leadership:

  • Lead, mentor, and develop the event planning team to achieve excellence in execution.

  • Foster a collaborative and high-performing environment, ensuring clear communication and accountability.

• Event Marketing & Promotion:

  • Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.

  • Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.

• Evaluation & Continuous Improvement:

  • Measure event success through post-event reporting, feedback collection, and KPIs.

  • Use insights to refine event planning processes and improve future events.

Skills and Qualifications:

• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies

• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA Richmond shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.