Training volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.
About the Role
The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.
Key Responsibilities
You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:
● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.
● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.
● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.
● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.
● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.
● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.
● Stepping in to run a session or arranging cover if a teacher is unavailable.
● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.
● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.
● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:
● Strong organisational and coordination skills.
● Confidence in supporting and guiding teachers.
● Creativity in helping shape engaging, event‑focused lesson plans.
● A proactive, solution‑focused mindset.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).
Time Commitment
Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and fellow Trustees.
● Access to existing lesson plans, training materials, and templates.
● Opportunities for personal development through CPD and charity‑funded training.
What You’ll Gain
● Experience managing a training programme within a national charity.
● Skills in coordination, leadership, and inclusive communication.
● The chance to shape how volunteers interact with children who use BSL or Makaton.
● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.
● The joy of helping volunteers develop skills that create magical, inclusive moments for children.
Safeguarding and Eligibility
Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AFRIL’s Allotment of Refuge is an integrated group of growers and gardeners both with and without lived experience of migration. The Allotment provides a weekly wellbeing space for AFRIL members to come together with members of the broader community and learn about food growing, learn new skills and enjoy a shared lunch. The Allotment also grows crops which are distributed at AFRIL’s Foodbank.
Our volunteers are crucial in supporting AFRIL staff to obtain the best outcomes for our clients, and this role will provide you with an opportunity to see a hands-on outdoor project, learn about growing and gain valuable insight into the immigration system and its many challenges.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Placement Counsellor
Location: Remote - online & telephone
Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays
Supervision provided:3.30pm Tuesdays, fortnightly
Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.
We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.
You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.
You will be available to attend online supervision at 3.30pm Tuesday afternoons. You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone.
Wimbledon Guild Talking Therapies is accredited with BACP.
In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.
If you are interested, please read the Job Description/Person Specification attached.
To Apply: Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.
Closing Date: There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chapter Secretary ensures smooth running of the local chapter by managing communication, meetings, and documentation. The Secretary is responsible for organising chapter meetings, prepare agendas, take structured minutes, and upload them to Onedrive, ensuring they are shared with all attendees. In addition the Secretary also help coordinate volunteer socials and support chapter activities.
The Chapter Secretary should have strong organisational and administrative skills, with the ability to coordinate meetings, manage calendars, and keep accurate records. Attention to detail, good communication skills and time management are essential in addition to being reliable, proactive and collaborative.. Familiarity with Microsoft Word, Excel, OneDrive.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Can you help a visually impaired adult experience the joys and freedoms of cycling?
We’re looking for people to volunteer as front riders for our Two’s Company group rides!
About this role
As a volunteer front rider, you’ll assist our visually impaired back riders by piloting a tandem bicycle on cycle paths and the countryside around Bristol.
Many of the participants cannot ride a bike independently. Group tandem rides are a great way to connect with others while experiencing the countryside through its sounds, scents, and the exhilaration of cycling together.
The rides are very sociable, and we usually stop at a café or pub for lunch. If you enjoy meeting and chatting with new people, you’ll be a perfect fit!
About the rides
Each year we run rides between March and October, mostly at weekends, but with occasional weekdays or evening rides. The rides are pitched at different levels -gentle, intermediate, and advanced - to enable people of all abilities and fitness levels to participate. Front riders are matched to a different back rider every ride, and each ride has a trained group Ride Leader.
About you
To be a front rider, you should be a strong and experienced cyclist - but no prior tandem experience is required as training is provided. We also ask that you commit to a minimum of three rides a year.
To be a front rider, you should also fit the following criteria:
- Be 18+ years of age
- Be able to cycle long distances (20 – 30 miles)
- Be friendly, outgoing and a good communicator
- Treat visually impaired people on an equal, non-patronising basis
- Be at least 5’6” (168 cm), so you can comfortably pilot our tandems
- Be able to attend induction and training sessions - we do have some adaptability though, so please ask if you are struggling to meet the dates and times offered or have any other specific requirements.
DBS (Disclosure and Barring Service) checks are required for our front riders whilst volunteering as part of supervised group rides.
To help you settle in as a front rider, we’ll provide the following training:
- Practical tandem training
- Visual impairment training
- Safeguarding training
- Disability training
About Life Cycle
Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry.
We’re a charity that transforms lives and the environment through cycling



The client requests no contact from agencies or media sales.
Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for the role once the interviews are complete.
- Training for role - Training will be provided to enable participation in all programme. Both on-learning and in-person training are required for this role.
Closing date for these opportunities is: 13/04/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.
Your role will involve:
• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.
• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.
• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Independent Visitor Volunteer
Our Independent Visitor Volunteers provide consistent and supportive relationships to children and young people in care, offering emotional support, companionship, and guidance through shared activities and time together. The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.
As an Independent Visitor Volunteer in England, you might:
- support the child/young person to experience enriching activities that contribute to their personal and cultural development
- engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting
- listen to and support the young person, fostering a sense of safety and trust
- help the young person develop social skills and increase their involvement in their community
- develop a positive and lasting relationship, ensuring the young person feels valued and supported
You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
The Network Lead role focuses on the South East London Network, Locations are primarily centred around Lewisham and the surrounding areas.
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people.
Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation. We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter. Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
This role calls for strong leadership abilities and proven experience in managing people. Successful candidates will have access to additional leadership development opportunities, including self-directed learning and structured training courses.
The position involves attending County meetings every 6 weeks and occasional Regional meetings, both online via Teams and in person. If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 4th April 2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Sunderland
Relevant Person’s Representative (RPR) Support Volunteer
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
- As an RPR Support Volunteer you might:
- Visit people in their care home, to make sure they’re getting the right care and support
- Talk with them about their feelings, thoughts and wishes
- Raise concerns
- Keep detailed notes and records
- Make a real difference to someone’s life
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
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hold drop-in sessions
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attend events and ward meetings at local facilities
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share information
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assist people to request advocacy support by completing a form online or calling our contact centre
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer as a princess, superhero or jedi to bring magic to children who need it!
Make a Smile volunteers can take on a number of different roles:
1. Characters - Visit children in costume, as well-known children's characters (eg princesses and superheroes). Provide support at events of a number of other charities, children's hospitals and council organisations through storytime, interactions and activities.
2. Magic Makers - Visit children out of costume and provide enrichment such as arts and crafts, games etc.
3. Committee - Help behind the scenes by organising events, recruiting volunteers, running training sessions, helping sort costumes, running fundraisers etc.
Wherever your skills lie! All training is given and costumes provided so all you need is a bit of enthusiasm!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer as a princess, superhero or jedi to bring magic to children who need it!
Make a Smile volunteers can take on a number of different roles:
1. Characters - Visit children in costume, as well-known children's characters (eg princesses and superheroes). Provide support at events of a number of other charities, children's hospitals and council organisations through storytime, interactions and activities.
2. Magic Makers - Visit children out of costume and provide enrichment such as arts and crafts, games etc.
3. Committee - Help behind the scenes by organising events, recruiting volunteers, running training sessions, helping sort costumes, running fundraisers etc.
Wherever your skills lie! All training is given and costumes provided so all you need is a bit of enthusiasm!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
- Closing date for these opportunities is:01/06/2026
- Inductions and training or this role will need take to place - Interview Training specific for role in relation to community engagement and First aid awareness training. St John online systems Fundraising First Aid Awareness training. Demonstrators training if required.
- Local enrolment TBC on successful appointment.
OPERATIONAL SUPPORT VOLUNTEER
First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.
Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship
WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)
- On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
- Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
- Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
- Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.
WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)
- Approachable, friendly and able to communicate effectively with a variety of people Required
- Proactive approach to providing practical support to various teams Required
- Passionate about ensuring volunteers always have a positive experience Required
- Basic computer literacy Required
- Willingness to be adaptable, flexible and to travel as needed Desirable
- Basic awareness of first aid if attending events Desirable
WHAT YOU WILL GET FROM THIS ROLE
- Pride from playing a key part in enabling us to care for the community.
- Personal satisfaction from seeing the positive impact your efforts make.
- Opportunities to meet and build relationships with new people/
- Ongoing support and guidance.
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
The closing date for this advert is 08/05/2026
Interview date, time and location to be advised
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
Training date, time and location to be advised
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Mission
Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. We understand that taking on a fundraising challenge isn’t as simple as putting one foot in front of the other. Combine the physical challenge with an ambitious fundraising target, taking part for a charity close to your heart and finding time to train, the challenge can feel overwhelming. This is where our Motivational Caller volunteers play a vital role. By offering encouragement, reassurance and a listening ear, they empower fundraisers to reach their goals!
How can you help?
To ensure our fundraisers receive the best possible support, we like to give each of them a call ahead of their challenge event to wish them good luck and offer encouragement. With hundreds of fundraisers taking part, we rely on the support of our volunteers to help make these calls possible.
This is what your volunteer role will look like:
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The Events team will provide clear, step-by-step instructions to help you log into our telephone system from the comfort of your own home. This usually takes around 10 minutes and you’re very welcome to do this alongside a member of staff via a Teams call if you’d prefer extra support.
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You’ll receive a password-protected spreadsheet containing a list of fundraisers allocated to you. Calls can be made at a time that suits you, during the week or two leading up to each challenge event.
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We will provide you with all the information you need including a script to follow and frequently asked questions so that you feel confident to make calls to our fundraisers.
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After each call, you’ll simply update the spreadsheet with any key notes or feedback.
What impact will you have?
By calling our fundraisers, you’ll create a personal connection with members of our community and help them feel recognised, valued and supported for the incredible efforts they’re making. By helping fundraisers reach the start line feeling supported and inspired, you’ll play a vital role in maximising the funds raised for The Brain Tumour Charity, directly contributing to life-changing support services and vital research for the future.
We are looking for:
As part of our volunteer team you will be enthusiastic, friendly and willing to chat to our fundraisers about the event they are taking part in. We need you to have:
- Great verbal communication and interpersonal skills
- A friendly telephone manner
- General interest in The Charity and/or our fundraising events
- Access to the internet, preferable through a secure Wi-Fi source
- Basic IT skills, including using the Microsoft Authenticator App and Excel.
- Access to a laptop or computer (preferred)
What can you gain from volunteering?
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You’ll have the opportunity to develop your communication and listening skills through one-to-one conversations with our fundraisers.
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You’ll develop an understanding of how the Events team at The Charity operates.
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You’ll help the Events team raise more than £3.9 million a year, helping fund life-changing support and pioneering research.
Time commitment
We’ll need your help in the week or two leading up to each of our Challenge events throughout the year. The role is very ad-hoc and flexible, so you’ll be free to make the phone calls at a time to suit you within those weeks. Our busiest times of year are Spring and Autumn!
All phone calls will need to be carried out between 10am – 4pm on weekdays only. This is a remote role.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. Volunteers must be over 18. The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.

