Volunteer community manager volunteer roles

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are seeking several volunteers fior administrative support committed Trustees across this dynamic Trust's activities in creating historical town maps and atlases.  Roles include managing online meetings, contributing to operations including sales, events, marketing, basic book keeping and all other ways of being useful to the growing needs of the Trust.

We are on an ambitious path to increase the rate of publication, develop a strong educational outreach platform, and embed our maps in the communities of the towns we publish. Trustees are mainly senior academics and others committed to education and urban history and all have a passion for cartography. We currently have no employees

Are you the new Chair-designate for Reading Community Learning Centre?

Do you have enthusiasm, skills and time to cooperatively govern and lead our charity that supports women learners?

You could be the Chair-designate of Reading Community Learning Centre, a charity serving the needs of local refugee, asylum-seeking and migrant women. We stand proudly for equality and women’s rights, and are looking for a woman Chair-designate to take on the role of leading our Board, supported by our outgoing Chair for a handover period of up to 6 months.

About us:

Set up in 2007, we are a Charitable Company that helps often-marginalised women to achieve their individual potential, through helping them improve their English, building confidence, making friends, volunteering locally, gaining qualifications or securing a job.

In 2025 we supported over 595 women from 41 different countries of origin, through our charitable spending of £244k.

About the role:

We’re looking for a woman to volunteer to lead our Board of Trustees, to work with other trustees and our CEO to shape our future supporting and empowering women. Women from global-majority/minority-ethnic communities are especially encouraged to apply.

If you can think and lead strategically, help us plan long-term, you have the primary skills needed by our Chair. Support from our employees is always available, as they will be dealing with the day-to-day running of the organisation.

Experience of committee or similar work, an understanding of cooperative leadership and a strong focus to shape the forward-looking Board, are what we are looking for. You don’t necessarily need prior experience of charity trusteeship, as induction will be provided, plus specialist guidance as a new trustee, including access to external training.

This is a high-profile appointment, with strong commitment to the future of Reading Community Learning Centre an essential quality, and having a good understanding of the value for the women we help. Trustees make the top-level decisions for our charity: our Board includes women with understanding, skills and experience of our support, and we require new trustees to have empathy with our cause. 

We are a charity not a business, but we apply business principles to governing our organisation. We encourage women from all backgrounds to apply, particularly Black, Asian and global-majority women, and those who have previous experience of engaging and working collaboratively with our beneficiaries.

The Board meets online every six weeks, and we ask you for up to sixteen hours per month; this includes all meetings, correspondence, communication, etc. Our Chair does need to be able to visit the Centre regularly, so should have access to Reading.

How to apply:

This high-profile appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer an informal no-obligation discussion by video. A detailed Role Description and Skills Specification can be made available to you by request before that discussion.

Trustee appointments are subject to satisfactory references to satisfactory completion of an Enhanced DBS check.

Your CV and supporting statement will be read by our current Chair and trustees; an informal discussion followed by a more-formal interview can be offered as soon as mutually convenient.

I need to know more:

Contact Mike Allen via Apply Now, below, for more information and arrange to have a no-obligation initial informal discussion (Teams or Zoom), explanation about this important role and any assistance or advice you may need to apply.

Volunteer Admin Support

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a local admin support volunteer you are the lynchpin of our local branch activities. You will often be the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch REMAP and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow REMAP policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

This role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-3 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.

This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.

Key Responsibilities

• Coordinate and manage activity bookings for campaign winners through partner providers

• Liaise directly with creators and winners to arrange meet and greet experiences

• Collect availability from winners for experiences booked on their behalf

• Confirm bookings, manage logistics, and communicate details clearly to all parties

• Send reminders and follow ups to ensure experiences proceed as planned

• Support post event engagement, including encouraging appropriate social sharing

• Build and maintain strong relationships with activity providers

• Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)

• Assist in developing long term partnerships with activity sponsors and collaborators

• Organise security arrangements when required through approved security partners

• Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.

Skills and Experience Required

Essential:

• Proven experience in event coordination, event management, or a similar role

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Strong organisational skills and attention to detail

• Ability to work independently and manage multiple priorities

• Proactive, resourceful, and confident in outreach and relationship building

• Professional, reliable, and solution focused

Desirable:

• Experience securing sponsorships or partnerships

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours with a minimum commitment of 15 hours per week

• No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in delivering meaningful experiences that support UK causes

• Gain valuable experience in events coordination and partnership development

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity, creator, and events sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Want to make a difference? Could you help us?

New trustees wanted

We are looking for up to three people to be active members of our Board of Trustees.
Together with the other trustees, staff, volunteers, and stakeholders you will help the
Foodbank deliver a non-judgemental and compassionate service, and help us as we
work towards a future where foodbanks are no longer needed. The Trustee may be
asked to take the lead on specific areas of our work, utilising their experience and
skills. We are particularly keen to hear from people who have experience in
fundraising/bid writing, human resources, communications/PR, and property
management.

Our vision

Our vision is a future where our foodbank is no longer needed because people can
afford the essentials and get the support they need when they need it, preventing them
from reaching a point of crisis.

Our mission

Our mission is to provide a compassionate, dignified, and non-judgemental service to
people within our community. We do this by working in partnership with other
organisations to provide holistic support that enables people to find a way out of their
crisis. We work together with partners and the other foodbanks in RCT to identify and
address the root causes of people needing to use our foodbank to alleviate poverty
within our community.
Volunteering is a fantastic way for you to be involved in your local community and
volunteers are at the heart of all that we do as a Foodbank.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

"We are looking few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

HR Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the progrmme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Remote E-Commerce Volunteer supports the Baby Bank’s online sales operations by preparing, managing, and optimizing product listings from a remote location.

This role focuses on editing photos, writing product descriptions, managing online listings, and supporting digital sales processes to help items reach the right buyers and generate fundraising income.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Create and upload product listings on approved online platforms

• Write accurate, clear, and engaging product descriptions

• Edit and enhance product photos for professional presentation

• Ensure item details (size, condition, category, price) are accurate

• Update listing status (available, reserved, sold)

• Monitor online inquiries and escalate when necessary

• Maintain organized digital folders and tracking sheets

• Follow SOPs for pricing, branding, and listing standards

• Support seasonal promotions or special online campaigns
   

Qualifications

• Reliable internet connection and personal computer

• Has experience with E-commerce platform such as Shopiz, Amazon or any related platform

• Comfortable using Google Drive, Sheets, or Excel

• Basic knowledge of online selling platforms

• Basic photo editing skills (Canva or similar tools preferred)

• Strong written English skills

• Available for required volunteer hours
   

Skills

• Strong attention to detail

• Good written communication skills

• Basic digital literacy

• Organization and file management

• Time management and ability to work independently

• Ability to follow structured workflows

• Willingness to learn new systems

Mencap Volunteer Visitor (Woodwork, Football and Walking - Coventry)

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

We are looking for a patient and caring volunteer to visit a man in his early 60s who lives in a supported living home in central Coventry. He enjoys going to watch the football, woodwork and crafts, gentle walks, and watching sports and films.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.