Volunteer manager volunteer roles

Chair of PatientsVoices@RCoA

Voluntary and unpaid but reasonable expenses will be paid.

Remote with some travel required.

Time commitment: Approx. 4 days per month for 3 years.

Close Date: Friday, 10th of April 2026

Would you like to help improve the quality-of-care patients receive at the time of surgery and anaesthesia?

We are the professional body responsible for the specialty of anaesthesia, perioperative care, intensive care and pain medicine across the UK, and we are seeking an enthusiastic and committed Chair of PatientsVoices@RCoA, the group of volunteers who support, advise and influence the College by providing patients’ views on its activities.

As Chair of PatientsVoices@RCoA, you will lead a diverse group of volunteers and champion meaningful patient involvement across a wide range of workstreams. This role offers a unique opportunity to help shape the quality-of-care patients receive in the NHS and other healthcare settings.

As Chair of PatientsVoices@RCoA you will:

• Champion the work of the group and raise the profile of the patient voice across the College.
• Encourage participation and engagement within the group.
• Work with College staff and Committee Chairs to deliver impactful patient engagement where most needed.
• Be an ambassador with external partners and stakeholder organisations.
• Chair the meetings of PatientsVoices@RCoA three times a year and the away day once a year.
• Be co-opted to College Council and report to Council on behalf of PatientsVoices@RCoA.
• Attend and report to the Clinical Quality and Research Board on behalf of PatientsVoices@RCoA.
• Represent PatientsVoices@RCoA at the Academy of Medical Royal Colleges’ Patient Liaison Group.

We are looking for someone with:

• Experience of leading a group and working with a diverse range of people and views.
• Experience of chairing committees and meetings and leading discussions so that every voice is heard.
• A collaborative mindset and the ability to build positive relationships with a variety of stakeholders.
• Strong leadership, interpersonal and organisational skills.
• Passion about strengthening the patient voice in the work of the College.
• Excellent communication skills (verbal and written).
• The ability to use basic IT systems (e.g. email, Word, Teams etc.).
• The ability to commit an average of four days per month to the role.
• Flexibility and responsiveness to a varied workload and schedule.

To maintain independence and avoid conflicts of interest:

• You cannot join PatientsVoices@RCoA if you hold an anaesthetic qualification.
• You cannot currently be working, practising or managing services in healthcare (including policy making).

A Disclosure and Barring Service (DBS) check may be required for some College activities.

At RCoA equality, diversity and inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Please note we will ask for contact details and a CV initially when you apply. You will then be sent an email with an application form.

Help Us Support, Grow and Celebrate Our SUNSHINE Volunteers

SUNSHINE is a start-up grassroots, volunteer‑powered community based loneliness charity bringing joy, connection and belonging to people who need it most. We create warm, uplifting spaces where no one stands alone — ever. From coffee mornings to community socials, every SUNSHINE moment is designed to spark smiles, laughter and genuine human connection.

As we grow, we’re looking for a caring, organised and people‑focused Volunteering Manager to help support our Founder & CEO and ensure our volunteers feel welcomed, valued and empowered.

This is a wonderful role for someone who loves people, thrives in community settings and wants to help build something hopeful and human‑centred.

The Role

As Volunteering Manager, you will help coordinate, support and nurture our volunteer team. You’ll play a key role in ensuring SUNSHINE runs smoothly day‑to‑day and that every volunteer has a positive, meaningful experience.

This role is perfect for someone who:

• Enjoys organising, supporting and motivating people.

• Has strong communication and interpersonal skills.

• Loves building warm, inclusive community culture.

• Wants to make a real difference in a growing grassroots charity.

• Believes in kindness, dignity and belonging for all.

Key Responsibilities

1. Volunteer Coordination

• Support volunteer recruitment, onboarding and scheduling.

• Match volunteers to roles based on their strengths and interests.

• Keep volunteer information organised and up to date.

• Help ensure activities and events are well‑staffed and run smoothly.

2. Volunteer Support & Wellbeing

• Be a friendly, approachable point of contact for volunteers.

• Check in regularly to ensure volunteers feel supported and valued.

• Help nurture a warm, inclusive, intergenerational volunteer community.

• Celebrate volunteer contributions and encourage a culture of appreciation.

3. Communication & Engagement

• Share updates, opportunities and information with volunteers.

• Help build a sense of belonging and team spirit.

• Support the Founder & CEO with internal communication and coordination.

4. Culture & Values

• Champion SUNSHINE’s ethos of joy, kindness and radical welcome.

• Help create a safe, supportive and empowering environment for all.

• Model empathy, warmth and positive leadership.

What You Bring

• Strong organisational and people skills.

• A warm, supportive, community‑minded approach.

• Good communication and reliability.

• A passion for helping others thrive.

• A commitment to SUNSHINE’s values of joy, belonging and kindness.

What You’ll Gain

• A meaningful role in a growing grassroots charity.

• The chance to shape a volunteer community rooted in warmth and connection.

• A close working relationship with the Founder & CEO.

• A supportive environment where your contribution truly matters.

• The joy of seeing your work directly improve people’s lives.

Help Us Build a Community Where No One Stands Alone

If you’re someone who loves people, believes in kindness and wants to help build something beautiful for your community, we’d love to hear from you.

Together, we can bring more SUNSHINE into the world.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are recruiting for Andover, Alton and Winchester

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date time and location to be advised
Training for role - Date time and location to be advised

Closing date for these opportunities is: 13/04/2026

To apply for this opportunity please follow the link below:

Position Title: VLT member
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As a member of the SWR Voluntary Leadership Team (VLT), you will contribute to the effective delivery of core services for refugees and help support and coordinate our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. In this role, you’ll work closely with other VLT members, with a particular focus on the general support function, collaborating with volunteer teams and ensuring they are well-informed, resourced, and confident in providing person-centred support.
This is a chance to contribute meaningfully within a growing, well-regarded charity, alongside a dedicated and compassionate team of volunteers who share your passion for helping others.
Key Responsibilities:
● Support communication between lead volunteers and central SWR services to help source equipment or assistance for families.
● Help oversee the changing needs of families, recognising that support levels will gradually reduce as independence builds.
● Collaborate with local authority support workers where families are still receiving formal assistance.
● Assist in developing and tracking Path to Independence Plans for families.
● Liaise with team leads across Education, Language, and Employment functions.
● Keep the Volunteer Lead and wider VLT informed as appropriate.
Skills & Qualities Needed
You should be:
● Compassionate, patient, and non-judgmental
● A good communicator, both in writing and in person
● Organised, with strong attention to detail
● Flexible and culturally sensitive to varying family needs
● Reasonably confident with IT tools (email, shared files, online forms, etc.)
Experience in teaching, social care, or charity work is useful, but not essential. A genuine interest in helping others and working collaboratively is most important.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

Position Title: Deputy Volunteer Lead
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR) 
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.

Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As Deputy Volunteer Lead, you will be an integral part of the SWR Voluntary Leadership Team (VLT), which oversees both our core services for refugees and the coordination and welfare of our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. You will work closely with the Volunteer Lead on the VLT, with a particular focus on the general support function.
Each refugee family is supported by a small group of volunteers, led by a designated lead volunteer. In this role, you’ll collaborate directly with these volunteer teams, ensuring they are supported, informed, and empowered to deliver high-impact, person-centred support.
This is an opportunity to join a growing, well-regarded, and professional charity, working alongside dedicated and compassionate volunteers who share your passion for helping others.
Key Responsibilities: ● Act as a bridge between the lead volunteers and central SWR services to source the equipment and help needed by the families. ● See over the welfare and requirements of the families which will change incrementally over time. The level of support should gradually diminish as the families become more independent. ● Liaise with local government support workers where families are still receiving support from them. ● Help establish and monitor the family Path to Independence Plans. ● Liaise with Education, Language and Employment specialities. ● Keep the VLT and Volunteer Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had an employment background of teaching, social services or other service related charities - BUT it is not essential.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Role Purpose

The Manager leads the Ethics Team as a volunteer, ensuring that all research conducted across the organisation meets high ethical standards. They translate strategic goals into practical plans, support volunteers in their development, and maintain a positive, inclusive team culture. The Manager provides oversight, guidance and operational leadership to ensure ethical, responsible and consistent research practice.

Key Responsibilities

• Lead, motivate and support the Ethics Team to deliver high‑quality ethical oversight.

• Translate strategic objectives into clear operational plans and manageable tasks.

• Allocate volunteer capacity effectively and ensure smooth day‑to‑day functioning.

• Provide expert guidance on ethical standards, research integrity and data management.

• Support project teams in designing ethically robust research methodologies.

• Make operational decisions that maintain compliance and effective team performance.

• Monitor and evaluate volunteer performance, supporting development and confidence‑building.

• Promote a positive, inclusive and supportive volunteer environment.

• Resolve conflict, encourage collaboration and strengthen team cohesion.

• Supervise Senior Officers/Senior Researchers/Senior Advisors and provide ongoing support.

Competency Requirements (Manager)

To succeed in this volunteer leadership role, the Manager should demonstrate:

• Strong ethical awareness and the ability to guide others in applying ethical principles.

• Clear, confident and sensitive communication skills.

• Collaborative leadership that encourages shared responsibility for ethical practice.

• Professionalism, integrity and fairness in all interactions.

• Confident problem‑solving and risk‑aware decision‑making.

• The ability to translate strategy into practical, achievable plans.

• Supportive people‑management skills, including coaching, feedback and conflict resolution.

• Effective resource and capacity management.

• A commitment to volunteer wellbeing and positive team culture.

Role Requirements (Manager)

Because this is a senior volunteer leadership role, the following experience is required:

• At least 4 years of experience conducting research and managing ethical considerations, including applying ethical frameworks and handling data responsibly.

• A minimum of 2 years of progressive supervision experience in a research or ethics‑related context (e.g., supervising researchers, overseeing ethical review processes, or leading project teams).

• A strong understanding of research governance, ethical risk and responsible data management.

• Experience supporting others’ development, ideally in a volunteer or mixed‑experience environment.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Job Description

We are looking for a Volunteer SEO & Content Strategy Manager to help plan and manage the CIC’s content and search strategy.

You will ensure our educational materials, campaigns, and survivor-centred resources are easy to find, well-structured, and accessible online. This role involves working with the Digital Marketing Director and Digital Marketing team to organise content into a long-term strategy that supports awareness, education, and engagement.

The role focuses on SEO, content systems, and structured knowledge management.

Key Responsibilities

• Develop and maintain an SEO and content strategy aligned with CIC’s mission and campaigns
• Conduct keyword research and topic analysis related to CSA awareness, survivor support, and education
• Plan structured content systems such as pillar pages, topic clusters, and learning pathways
• Work with copywriters, designers, and campaign leads to prioritise content
• Optimise website pages, blogs, and campaign content for search visibility and accessibility
• Track content performance using search and engagement data
• Identify content gaps and opportunities for educational resources
• Ensure all content follows trauma-informed and safeguarding standards
• Document content strategy, workflows, and processes for scalability

What We’re Looking For

• Experience or interest in SEO, content strategy, or digital publishing
• Ability to plan long-term content systems rather than individual posts
• Familiarity with SEO tools, analytics platforms, or content management systems
• Strategic thinking and structured planning skills
• Sensitivity and ethical awareness when communicating about serious topics
• Comfort collaborating with a remote volunteer team
• Experience in nonprofit, advocacy, or educational content is helpful but not required

What You’ll Gain

• Founding experience building a long-term content and knowledge strategy for a social impact organisation
• Leadership exposure in ethical SEO and content systems
• Opportunity to shape how the CIC shares survivor-centred knowledge with the public
• Hands-on experience working with multidisciplinary content, marketing, and campaign teams
• Priority consideration for future paid roles when funding becomes available

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No