Volunteer roles in Dorking
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.
An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.
Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.
THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.
Responsibilities:
- Interacting and forming a bond with the participants
- Creating and running fun and engaging activities for the participants
- Looking after the participants’ welfare, and ensuring that they feel cared for and secure
- Managing the participants’ behaviour and setting clear boundaries
Expectations and requirements:
- All applicants must be interviewed and be willing to provide references on request.
- Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
- Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
- Applicants should be aged 20 or above.
- Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
- Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
- Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
- Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.
Essential skills:
- Flexibility, adaptability and ability to improvise
- Ability to build connection quickly with peers and young people
- Ability to work in a team and communicate effectively
- High level of organisation
- High levels of empathy and patience
- Awareness and sensitivity that some participants might be suffering from trauma
Additional desired skills:
- Experience working with and/or caring for young people aged 14-18
- Experience working with refugees and/or asylum seekers
- Experience working with young people with special educational needs and/or disabilities
- Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
- First Aid training
- Creative or artistic abilities
- Sports leadership
- Ability to prepare fun and engaging activities for young people
We particularly encourage applications from those who have lived experience of being a refugee.
Please ensure you are available to come to all the following events - specific dates can be found on the application form:
- Training
- Pre-Residential Prep Day (on site)
- Residential, in full
- Feedback & thank you afternoon
QUOTES:
- “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
- “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
- “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
- “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
- “It honestly surpassed anything I could have hoped for” – LK
Structure:
Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donation Research Assistant (Volunteer)
International Aid for the Protection & Welfare of Animals (IAPWA) was founded in 2009 and aims to provide protection and improve the welfare of animals in need. Our first project is based in Borneo, where we provide a lifeline to thousands of dogs and cats every year in need of veterinary care and support. Our companion animal programmes have since developed in other countries, including Romania and Penang Island, as well as support programmes to help other species.
We are currently looking for Donation Research Volunteers to help support our Online Retail Team. This role will enable us to continue raising vital funds for our animals in need by helping to identify potential sources for donations of goods for our monthly online auctions and other fundraising platforms.
Tasks will include:
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Researching suitable businesses to reach out to for potential donations.
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Develop relationships with donors, providing regular communication and support when needed.
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Record and track donations received for our monthly online auctions.
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Collaborate with the team to identify best fundraising options.
Ideally you will;
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Have experience or an interest in a research role, particularly within the charity sector.
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Be familiar with Google Workspace or willingness to learn.
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Have the ability to work independently and use your own initiative.
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Offer 1-3 hours per week (hours can be fully flexible)
What we can offer you;
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Full training and support from our Retail Manager.
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An opportunity to build your CV skills and develop your experience.
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A chance to help increase the awareness of the great work we do at IAPWA.
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A fully flexible role that can fit around your schedule via remote working.
If you would like further details about the role, please don't hesitate to reach out via the Apply button.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We work with children, young people, families and other professionals associated and affected by illness and disability. We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.
What are we looking for?
Do you enjoy art? Graphic design? Are you an amazing illustrator? Then we might just have a project for you. One of our aims is to have every type of disability in every culture, religion and ethnicity depicted through our characters. And yes, we know that’s going to mean a lot of hard work and a lot of characters! But NO we are not asking you to complete this entire project!
We’ve created 11 characters so far that depict a variety of conditions. We want to look at potentially re-developing these characters and starting work on some new ones!
What do we expect?
- Be willing to undertake our training programme which will be done virtually and at a time to suit you.
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Have an Enhanced DBS check (preferably be on the update system)
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Sign our volunteer contract. (If you disagree with anything in it please do discuss it
with us and we will be happy to have a conversation and make small changes if
appropriate).
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A positive attitude to disability and illness. We are happy to answer questions on this.
What can you expect?
• A community group that does not currently operate a rota system of any kind. You don’t have to regularly commit your time.
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A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.
- A very positive and proactive approach to disability and illness. Any and all accommodations will be made that you require. If there is anything you wish to discuss in private please email us and we will arrange a confidential chat.
Benefits to Volunteering with Buttons & Bubbles CIC
- Gaining valuable experience and improving your confidence
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Allows you to explore potentially different areas of interest.
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Make a difference to community
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Develop your current skill set and gain new skills.
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Displays your level of commitment to future employers.
- Displays your ability to balance and schedule your time effectively when seeking future employment.
For further information or to apply email us and we will be happy to chat.
Please let us know if you require any adaptions.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for volunteers to help with our social media. We want to massively improve and increase our content from TikTok to You Tube. So much goes into social media from the physical filming and scripts to making the small everyday promotional posts to bigger videos, editing and posting them. We need people to help with every aspect of social media But don’t panic we are not asking one person to do all of this! So keep reading....
Who are we looking for?
- Somebody who is fun loving
- Be creative. Content creation is all about being creative.
- Knowledge or willingness to research algorithms and social media trends.
- Willing to learn or has knowledge of editing and posting videos
- Enjoy building online community
- No previous experience is necessary but a willingness to learn is essential.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer questions on this.
Interested?
Get in touch and we can chat. Please note we are looking for volunteers who are based in the UK and ideally located around Berkshire, Outskirts of London, Surrey and Hampshire.
If you require any adjustments please feel free to talk to us. Anything you disclose will be kept in the strictest confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. We aim to increase inclusion and representation for disabled families across society. We have several different services including bespoke characters, workshops, free resources, events, sensory trails and more.
As Buttons & Bubbles continues to grow, we are looking for people who can grow our Linkedin network and also general leads into development and business opportunities
Who Are We Looking For?
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Someone who is passionate about our mission of inclusion, representation, and belonging.
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Knowledge of lead generation
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Knowledge of strategic planning and growth
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Knowledge of Linkedin
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Comfortable making initial contact with other professionals and organizations
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UK based
What Do We Expect?
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Must be willing to undertake our training programme, which will be completed virtually at a time that suits you.
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Have a DBS check (preferably be on the update service) or be willing to complete one with us.
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Sign our volunteer contract. (If you disagree with anything in it, please discuss it with us, we’re happy to make small changes where appropriate.)
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Have a positive attitude toward disability and illness. We’re always happy to answer questions about this.
What Can You Expect?
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A kind, caring, and nurturing company that values its people, staff, and volunteers. Our aim is to keep your wellbeing at the centre of our work.
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A community group that does not currently operate a rota system of any kind. Therefore, you don’t have to commit your time regularly only when it suits you.
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A positive and proactive approach to disability and illness. Any and all accommodations you require will be made. If you’d like to discuss something privately, please email us to arrange a confidential chat.
Benefits of Volunteering with Buttons & Bubbles C.I.C
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Make a difference in your community.
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Have a positive impact on people’s lives.
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Develop your current skills and gain new ones.
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Demonstrate your commitment and reliability to future employers.
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Show your ability to balance and manage your time effectively.
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Build your confidence.
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Explore new areas of interest by taking on additional tasks if you wish.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. We aim to increase inclusion and representation for disabled families across society. We have several different services including bespoke characters, workshops, free resources, events, sensory trails and more.
As we continue to grow, we are on a mission to make finding and accessing information around everything to do with disability easier. Hence, we're putting together a brand-new team of volunteers who are passionate about content and using the power of social media for good
Who Are We Looking For?
·Someone who is passionate about our mission of inclusion, representation, and belonging.
·Having social media skills is helpful, but enthusiasm for creating and editing content, building online communities, and supporting our digital presence is essential.
·You should enjoy research, taking on challenges, and bringing a creative mindset to your work.
·Be willing to learn or have knowledge of editing and posting videos.
·Be able to support our online initiatives while collaborating with our team.
What Do We Expect?
·Must be willing to undertake our training programme, which will be completed virtually at a time that suits you.
·Have a DBS check (preferably be on the update service) or be willing to complete one with us.
·Sign our volunteer contract. (If you disagree with anything in it, please discuss it with us; we’re happy to make small changes where appropriate.)
·Have a positive attitude toward disability and illness.
Benefits of Volunteering with Buttons & Bubbles C.I.C
·Make a difference in your community.
·Have a positive impact on people’s lives.
· Develop your current skills and gain new ones.
· Demonstrate your commitment and reliability to future employers.
· Show your ability to balance and manage your time effectively.
· Build your confidence.
· Explore new areas of interest by taking on additional tasks if you wish.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.
Who Are We Looking For?
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Interested in fundraising or securing funding
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May have experience in the community or charity sector
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May have a legal or corporate background
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Willingness to learn, motivated, and proactive
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Organised and detail-oriented
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Positive attitude and collaborative
What Do We Expect?
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Willingness to undertake our virtual training programme at a time convenient to you
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Have a basic DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
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A supportive, kind, and nurturing team that values its volunteers
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Flexibility – contribute at times that suit you
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Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C.
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Make a tangible difference in your community
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Develop skills in fundraising, research, and grant applications
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Enhance your CV and demonstrate reliability to future employers
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Explore new areas of interest and take on additional tasks if desired
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Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.
Who Are We Looking For?
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Interested in fundraising or securing funding
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May have experience in the community or charity sector
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Legal or corporate background, or studying law or similar subjects
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Willingness to learn, motivated, and proactive
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Organised and detail-oriented
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Positive attitude and collaborative
What Do We Expect?
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Willingness to undertake our virtual training programme at a time convenient to you
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Have a basic DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
-
A supportive, kind, and nurturing team that values its volunteers
-
Flexibility – contribute at times that suit you
-
Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C.
-
Make a tangible difference in your community
-
Develop skills in fundraising, research, and grant applications
-
Enhance your CV and demonstrate reliability to future employers
-
Explore new areas of interest and take on additional tasks if desired
-
Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We want to collaborate with more organisations, schools, and hospitals to spread the word about our work and services. To do this, we are looking for volunteers to join our outreach team and support these efforts.
Who Are We Looking For?
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Enthusiastic about increasing representation and inclusion
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Interested in development, with possible experience working with schools, hospitals, or in business development
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Strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.)
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Creative thinker who can bring fresh ideas to the team
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Collaborative and team-minded
What Do We Expect?
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Willingness to undertake our virtual training programme
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Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
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A supportive, kind, and nurturing team that values its volunteers
-
Flexibility- contribute at times that suit you
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Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C
-
Make a tangible difference in your community
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Develop skills in outreach, communication, and partnership building
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Enhance your CV and demonstrate reliability to future employers
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Explore new areas of interest and take on additional tasks if desired
-
Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.
Trustee vacancy - Youth Development / Education Specialist
The National Youth Orchestra (NYO) is appointing a specialist trustee to strengthen our Board’s insight into what helps teenagers flourish through exceptional arts and music opportunities.
We welcome applications from people with experience in secondary education, youth-focused arts organisations, youth services, or programmes within the music education sector (or closely related fields). Knowledge of secondary education policy and networks is particularly desirable.
About NYO
NYO is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We exist to empower teenage musicians, developing their confidence, skills and leadership through world-class orchestral experiences, and over the next decade we aim to build a significantly larger, more inclusive national community of young musicians.
The Role
This role is an exciting opportunity to influence how NYO listens to and works with young people. You will:
- Bring insight into the realities teenagers face today, including barriers to participation and progression, and what helps young people thrive in arts and education settings.
- Help develop NYO’s approach to youth voice, including meaningful input into decisions, agency, ambassadorship and leadership opportunities.
- Contribute to Board-level safeguarding oversight, particularly in large-scale youth projects and residential environments.
- Support strategic thinking about inclusion, participation and progression, recognising the importance of next-step opportunities when a teenager finds something they love.
We are committed to broadening the diversity of perspectives on our Board. We particularly encourage applications from women, individuals from ethnically diverse backgrounds, and those based outside London. All appointments will be made on merit.
Deadline for applications: Monday 23 February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Centre Manager needs some admin support on a Friday morning. Tasks include
Answering the phones
Taking a register
Communicating with schools, volunteers, staff and clients
Other administrative activities
We aim to have a positive significant impact on the lives of people facing challenges in life, via the power of gardening by connecting with nature



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: CV Reviewer for Sixth Form Students
Are you passionate about helping young people kickstart their careers? Do you have experience in HR or recruitment and an understanding of early careers requirements? If so, we’d love for you to join our team!
We’re looking for an enthusiastic volunteer to review and provide feedback on sixth form students’ CVs, ensuring they are tailored to the positions they’re applying for. Your expertise will play a crucial role in helping students stand out and secure opportunities.
Key Responsibilities:
- Review and critique CVs, focusing on structure, content, and relevance to the role.
- Provide actionable feedback via email to students to improve their applications.
- Share insights into what employers look for in early careers applications.
Requirements:
- Previous experience in HR, recruitment, or a similar field.
- A strong understanding of early careers requirements and application processes.
- Excellent attention to detail and communication skills.
Time Commitment:
Flexible: 2-3 hours per week.
By volunteering with us, you’ll be making a direct impact on students’ futures while sharing your expertise in a meaningful way.
If this sounds like you, we’d love to hear from you! Let’s help the next generation take their first steps towards success!
We ensure that ambitious state-educated students are equipped with the necessary knowledge and tools to discover and achieve their dream career.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new and exciting opportunity which makes a positive difference to the everyday lives of others?
Then why not consider becoming a director with the Charity of Elizabeth Janes Jones and the David Henry Waring Home?We are an Almshouse and provide 103 units of high-quality accommodation for people of limited financial means in Bedfont, Southwest London and have plans to create a further 31 new units.
Being a director for the Charity of Elizabeth Janes Jones and the David Henry Waring Home is an exciting and challenging role, bringing with it opportunities for applying strategic thinking, planning, creativity, and stewardship which can help guide the Charity to achieve its goals in the management of its properties, a site re-development which is a significant milestone in the Charity’s history.
Our directors are responsible in law for managing the incorporated entity, and as we are a charitable organisation our directors are also trustees at law and have formal responsibilities under the Companies Act 2006.Our directors give their time voluntarily and the positions are unremunerated, but reasonable out of pocket expenses may be allowable.
As a director, you’ll work as part of a board alongside our other directors and will also have opportunities to work with the CEO, staff, and volunteers, adding to the range of knowledge, skills, and experience within the Charity’s team. As well as bringing fresh ideas to current and future property management and development projects, the director role also has responsibilities for the governance of the Charity, regulatory compliance matters and the effective stewardship of our finances and resources.
We are looking to recruit new directors to the board. If you would like to become a director and have an interest in property and housing, then we’d be delighted to hear from you!The positions require the following commitments:
- Dedicating the necessary time to prepare for and attending scheduled meetings and other obligations.
- Understanding and accepting the legal duties, responsibilities, and liabilities of directorship of the Charity.
- Respecting and upholding the Charity’s values, staff policies and processes and to applying the generally accepted principals of directorship, selflessness, objectivity, accountability, openness, honesty, and personal leadership.
- Think creatively and identify new directions, whilst preserving the overall purpose of the Charity.
We’re looking for people who are passionate about making a difference to the housing sector we would love to hear from you if you’d like to contribute. Ideally, we are hoping to find volunteers with professional qualifications experience and knowledge in the following areas:
- Practical skills and knowledge of social housing and the housing sector and an understanding of the difficulties faced by individuals with disadvantaged backgrounds.
- Using financial data to run a team, function or organisation and to make financial decisions which optimises budgets and contributes to the smooth running of the operation.
- Understanding of a directors, legal duties, responsibilities, and liabilities.
- Familiarity with personal responsibilities and liabilities like that of a director and acting in the best interests of the team and organisation.
- Time management and decision-making skills.
- Management and mitigation of risk.
- Interacting with others and people skills, and a track record of being able to get along with, boards, employees, service users and the public.
- Working with and interpreting data and management information to develop plans and help make and support the making of informed decisions.
- An understanding of and commitment to equity, diversity, and inclusion.
Time commitment: The full Board meets every 2 months and meetings last for about 2.5 hours. In addition, Board members are expected to be members of at least one sub committees. These meet when needed but typically monthly.
We welcome and encourage applications from people of all backgrounds. We do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
- Protecting members from harm
- Preventing retraumatisation
- Upholding community standards
- Supporting moderators and volunteers
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
- Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
- Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
- Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
- Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
- Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
- Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.
Essential skills
- Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
- Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
- Clear written communication skills for incident logs, escalation summaries, and internal reporting.
- Sound judgement and emotional resilience when working with distressing or sensitive material.
- Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
- High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
- Confidence following structured protocols, checklists, and escalation routes without deviation.
Desirable (not required)
- Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
- Experience delivering safeguarding or moderation training to volunteers or staff.
- Familiarity with UK safeguarding expectations and referral processes.
- Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.
Formal qualifications
- Formal qualifications are not required; equivalent professional experience is essential.
- Full training will be provided on CIC-specific safeguarding and moderation protocols.
Main Responsibilities/ Key Duties
- Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
- Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
- Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
- Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
- Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
- Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
- Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
- Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
- Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
- Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.
This role is not suitable if you:
- Avoid conflict or risk
- Seek casual, low-commitment volunteer work
- Are unable to follow structured protocols
- Prefer creative or posting roles over operational responsibility
- Expect immediate paid employment
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and accountability
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led and ethics conversation
- A practical safeguarding scenario discussion
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.


