Advice, Information Volunteer Roles
Lead Support Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Lead Support Volunteer for the Burnley, Pendle and Rossendale Group. As a Lead Support Volunteer, you will be coordinating the support team, representing the needs of people affected by MS and our services and collate information about relevant local organisations.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll have empathetic listening and interpersonal skills and be able to support a team of volunteers.
Apply
Read through the role description carefully
Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Tonic is seeking a new Chair to provide inclusive and collaborative leadership to the Board of Trustees. The Chair will be key in helping deliver Tonic’s charitable objectives and optimising the skills and experience of the Board.
For over a decade Tonic has been at the forefront of driving change within the performing arts and wider arts and culture, supporting the sector to achieve greater equality, diversity and inclusion. Our mission is to ensure that the broadest range of people can have art and creativity in their lives, whether engaging as professionals, amateur participants, or audiences. We do this via our thriving programme of sector-wide projects, one-to-one support for arts organisations, training, events and the creation and publication of books and resources.
Founded in 2011, we have successfully developed from an aspirational one-person start-up to a robust, mature charity which has steadily grown its income and workforce. We are now at a stage where we can further professionalise the way in which we operate and govern the organisation, providing a sustainable business model for our planned growth. We are seeking a Chair who will be excited to have the opportunity to review how the organisation is run and promote good governance and best-practise in all aspects of Tonic’s operations.
The client requests no contact from agencies or media sales.
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent. Volunteers must be based within this area to take part in face-to-face befriending activities.
As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hour per week to volunteering.
There will also be opportunities for you to support staff who deliver wellbeing and recovery workshops to service users e.g. managing anxiety or confidence and self-esteem, if this is something you would like to get involved with.
You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service
Our Brent Mental Health service provides support to people aged 18 and above, who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust Central and North West London (CNWL).
The aim of the Befriending Service is to;
- Reduce social isolation of service users
- Increase the confidence of service users in accessing community resources independently
- Provide meaningful activities and peer support for service users
- Help service users to live happier, healthier, independent lives
- Provide volunteering opportunities for people with mental health issues
- Reduce stigma and raise mental health awareness
What you will be doing as a Volunteer Befriender:
- Meeting with service users in locations and times which meet their needs (including evenings and weekends)
- Provide befriending support to a maximum of 2 services users at any one time
- Provide emotional support based on your own lived experience
- Support service users to access and build social and community networks and activities
- Act as a community connector to local services
What will make you a great fit for this role?
- You will have lived experience of mental illness, either as a carer or as a person who has experience your own mental health need
- You will have good communication skills
- You will be flexible in order to meet the needs of the service users
- You will live within the London Borough of Brent
If would like to express an interest for this opportunity, please complete an application as soon as possible as the advert may close early if we receive a high level of interest.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a meaningful difference in your community? Do you have expertise in finance and a desire to contribute to a cause that positively impacts lives? If so, we invite you to join our team as a Finance Trustee for our esteemed charity which is going through a period of renewal! We are developing a series of social enmterprise hubs across the country.
At Toc H, we are dedicated to serving local people through our social enterprise hubs across the country. Our organisation has been serving the community for over 100 years, providing essential services and support to those in need.
Role Description: As a Finance Trustee, you will play a crucial role in ensuring the financial integrity and sustainability of our charity. Your responsibilities will include:
- Overseeing the financial management and reporting processes.
- Reviewing and approving budgets, financial statements, and financial policies.
- Providing strategic guidance on financial planning, and risk assessment.
- Collaborating with the finance team and fellow trustees to ensure compliance with legal and regulatory requirements.
- Representing the charity at finance-related meetings and events.
Qualifications:
- Strong background in finance, accounting, or related field.
- Previous experience serving on a board of trustees or similar governance role preferred.
- Knowledge of nonprofit financial management practices and regulations.
- Excellent analytical and problem-solving skills.
- Commitment to the mission and values of the charity.
- Ability to work collaboratively with diverse stakeholders.
Why Join Us:
- Make a meaningful impact: Your expertise will directly contribute to advancing our mission and helping those in need.
- Professional development: Gain valuable experience and expand your skill set in nonprofit governance and finance.
- Networking opportunities: Connect with fellow trustees, staff members, and community partners who share your passion for making a difference.
- Fulfillment: Experience the satisfaction of knowing that your contributions are making a positive difference in the lives of others.
Join us in our commitment to creating positive change and building a brighter future for our community.
If you are interested in this voluntary position please contact our CEO Paul Hackwood
The client requests no contact from agencies or media sales.
Saturday 7th – Sunday 8th September 2024
Are you a dedicated and organised person, passionate about helping others? Join our night-time party and lots of other volunteers at The MoonWalk Scotland on Saturday 7th September 2024 from Holyrood Park, Edinburgh! Bring your energy and by helping the thousands of women and men, walking an overnight marathon in decorated bras, raising lots of money for breast cancer!
We recruit hundreds of Volunteers to make The MoonWalk a safe and enjoyable event; looking after our Walkers as they take to the streets of Edinburgh overnight, and above all giving them the encouragement they need to complete their epic challenge.
Join in the party atmosphere in Dynamic Earth on Saturday Evening, with help needed from around 6 PM through till midnight. A busy period when our Walkers and Volunteers arrive en masse, from litter picking, to registering baggage, to handing out Volunteer uniforms or help managing the queues of excited Walkers, there is so much to get involved in!
The Night-Time is where the challenge really gets going for our amazing Walkers. If you like the nightlife, marshalling, or giving out water whilst surrounded by Edinburgh’s famous landmarks, this could be for you! Start times vary between 8 PM and midnight, depending on your role, and last on average 8 hours. We can also offer site-based roles at MoonWalk Arena throughout the night. Early finishes can of course be requested.
Finally, the early morning team take the helm on Sunday Morning, starting between 5-6 AM until midday. Watching the sunrise against an Edinburgh skyline is quite a sight to see! This truly is the most testing time for our Walkers… whether you join the route or MoonWalk Arena teams… your kind and motivating words could be all that is needed to get someone across that finish line!
On the night you will be provided with training, a t-shirt, cap and free light refreshments. All roles will develop teamwork and confidence, no matter what you do on the night… so why not bring your friends and family along to share this unique experience!
So, what are you waiting for?! Join us for a truly remarkable experience at our Fabulous MoonWalk Fiesta and helps us give breast cancer the push! Please contact us for a chat if you have any questions, we guarantee you won’t forget the night you volunteered at The MoonWalk Scotland 2024!
To join in the fun at this iconic event and Volunteer at the MoonWalk Scotland 2024, we will need you to officially register through our website by visitingour website. We will ask you to fill in a short form to tell us a bit about yourself and confirm your availability for the event. Please note if you are under the age of 18 at the time of the event, you will need to register with a guardian over 18 who will also be Volunteering.
Thank you for uniting with us against breast and other cancers!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Care4Calais is a volunteer run charity delivering essential aid and support to refugees living in France and the UK. We believe in a fair and tolerant British society and advocate for a welcoming and inclusive attitude towards refugees.
In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.
Due to rapid growth of our UK operations, we are currently looking for volunteers who will help us drive froward UK operations to achieve maximum impact and effectiveness.
Profile:
Strong interest in refugee and asylum work.
Hands on, operational, dynamic and enthusiastic
Team worker with good communication and people skills
Pragmatic with a strong willingness and drive to find solutions and to get things done
Capacity to inspire and sustain volunteer engagement
Organizational skills
Note: Appropriate training and support will be provided.
As a Regional Lead, you will act as a point of contact between volunteers and the Care4Calais UK Operations team. Working mainly via Facebook/Whatsapp groups, Google Drive, and Zoom, your primary function is to motivate, inspire and support volunteers to take actions. These actions include distributions of essential aid to asylum seekers, joining in and organising social activities, and befriending and supporting asylum seekers to access key services. You will be available to answer questions and provide support to volunteers, and to drive the group forward to achieve maximum impact and effectiveness.
In addition, you will represent Care4Calais in your region and support the team to identify and develop local partnerships. You will acquire an in-depth understanding of Care4Calais policies and procedures and ensure they are adhered to for all local operations. You will also be responsible for keeping the UK operations team informed of activities in your area, as well as feeding back to your group any UK-wide information and updates, promoting strong communication, best practice sharing and rapid action.
Our guidance for groups document sets out the key objectives for UK regional groups, explaining the optimum way we should be working together as an organisation to achieve our goals in an organised and effective manner. This guidance was developed based on the experience of our teams on the ground and reflects current best practice. As a regional lead, you should familiarise yourself with this guidance and look to ensure that your group is operating according to its content.
Tasks:
Set-up:
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Request access to the ‘Care4Calais volunteer chat group’ and your regional group on Facebook.
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Ask admin to add you to the main whatsapp groups – Regional Lead Support group (optional) and the UK Hotels group. The former is for issues specific to regional leads and is for support, and the latter for all UK hotel leads.
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We highly recommend using a separate phone and sim card for Care4Calais; this allows you to switch off when you need to. You may also want to set up a specific Care4Calais Facebook account.
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Events, such as upcoming distributions or drop-ins, to keep everyone in the loop and encourage new volunteers to join in.
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Important updates that may affect the group, such as changes in government legislation, or new services that Care4Calais UK are offering.
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Posts to congratulate everyone on their hard work and keep them motivated!
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You should also keep an eye on the ‘Care4Calais volunteer chat group’. Sometimes people may post requests relevant to your area. We also receive requests from areas that don’t have a dedicated C4C group, but there may be an individual volunteer in that area - you can post in the volunteer group in case they can help.
Emails:
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Emails come through from various sources – via the Annie inbox (monitored by admin), from other charities or from other places.
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Emails are often requests for items for individuals in the area. If your group maintains a spreadsheet of requests, add these requests to the spreadsheet, place a post on Facebook (see above) or get in contact with a volunteer if you know someone in their specific area.
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If you are sent an email from the Annie inbox, don’t reply to the Annie email – reply to the email address that sent the original email to the Annie inbox.
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Keep on top of emails daily if possible.
Meetings:
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Host a meeting with the group
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Make sure this is advertised well in advance to increase the amount of people who attend.
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Write an agenda beforehand to ensure you remember to cover everything in the meeting.
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Ask someone to take minutes and post them on the facebook group after the meeting.
General volunteer support:
Another aspect of the regional lead role is ensuring volunteers feel well supported and can reach out to you if they ever need. If you think a volunteer is struggling or doesn’t feel integrated in the group, reach out to them. You need to be there for volunteers when they have questions and just be a friendly supportive face. If you feel a volunteer is dealing with some very sensitive cases that may call for extra support, RLs can, at their discretion, offer volunteers the opportunity to speak to an MSF counsellor.
Remember that the C4C UK Operations Team and Field Operations Coordinators are always here to help, just pop them a message if you have any questions and feel free to reach out to them for support!
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and
recognises that this is invaluable to our ability to serve the communities we support.
We therefore welcome and encourage applications from diverse backgrounds including
from Black, Asian and Minority-Ethnic communities, people from refugee and migrant
backgrounds, and people with lived experience of the UK immigration system. If you have
any questions about this or need additional support with the application process for any reason, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age restrictions - 18+
Coping with bereavement involves painful feelings, coming to terms with loss and making adjustments in life. We are looking for volunteers to provide short-term support to people experiencing bereavement, helping them to explore their feelings and adapt to their new life.
Your role will include some of, but is not restricted to, the following tasks:
- Provide bereavement support either in the hospice, over the phone or at the person’s home
- Provide short term confidential emotional support to clients
- Actively listen to clients and explore their feelings around their loss with empathy
- Pass on appropriate information to the Bereavement team
- Keep to hospice record keeping procedures
- Help with other related tasks when necessary
In the online application we only need your basic information (name, address, phone number and email address), an emergency contact and 2 references that we can contact.
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Europia is a community development organisation established in 2008. Our friendly multi-lingual team are committed to supporting and empowering Eastern European nationals in Greater Manchester. We also work with regional and national partners and in doing this, we have national recognition.
Through our practical community and well-being projects, advice and legal sessions, we aim to support people across the ten boroughs of Greater Manchester to feel at home; connect them with their local communities; and give them the knowledge and skills they need to make their hopes and dreams a reality.
We are looking for translators and interpreters particulary speaking Romanian.
It could be help with translation /interpretering, meeting members of community, helping with conducting events and trainings.
We are very flexible with hours and locations.
Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Volunteer, you will help us reach more victims of crime.
Why volunteer with us?
· Make a difference – you will use your local knowledge to share what we do and how we can help.
· Gain skills and experience – you will learn the skills to effectively present and engage.
· Join our community - you will be part of a large community of over 1,500 volunteers and staff.
· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Dorset
As a Volunteer in Dorset your role will include:
· Raising awareness of our service within the community
· Identifying opportunities to reach out to underrepresented communities
· Working within schools, foodbanks, homeless shelters and with the police
· Attendance at key and local events within the county
· Identifying opportunities to boost income generation
What we ask of you?
In order to join us as a Community Engagement Volunteer, you must:
· Be 18 years of age or over.
· Be able to volunteer for at least 3 hours per month, for at least 3 months.
· Complete a 3-day workbook.
· Undertake a DBS check where required
· Be able to provide two satisfactory references.
· Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
· We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an opportunity to lead the protection of the vital footpaths and rights of way network across the countryside of East Sussex and ensure walking in the natural environment is accessible to all.
You will coordinate a team of Local Footpath Wardens and will be responsible for assessing proposals affecting paths and for developing Ramblers' response to and comments on those proposals, liaising with Ramblers' central office and other stakeholders as necessary.
You will represent Ramblers' Sussex Area on rights of way issues with the local authority and at meetings and public events.
To undertake the role you will need to keep up to date with legal and policy information about paths and planning issues nationally as well as in your local area.
The skills required for the role are to be confident but diplomatic; able to understand complex rights of way and legal issues; be friendly and personable with the ability to influence; and good at presenting arguments in writing and in person.
The role will offer you the opportunity to use your existing networking skills; to develop new skills and knowledge in relation to rights of way issues; and to work with a small group of fellow volunteers to influence local policy.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have good listening skills?
Are you friendly and caring?
Can you offer 2-4 hrs a month to support people living with and affected by MND?
Then you could become a Support Volunteer (Association Visitor).
We are looking for volunteers who can provide friendship, information and support to people living with and affected by MND.
Volunteers play an important role in the MND Association. They help to ensure that people with MND and their families receive the support and services they need.
This rewarding role is flexible and can fit in around your other commitments. Full training is provided and all out of pocket expenses are reimbursed.
About us
MND is a fatal, rapidly progressive disease that affects the brain and spinal cord. It attacks the nerves that control movement so muscles refuse to work. It can leave people locked in a failing body, unable to move, talk and eventually breath. It kills a third of people within a year and more than half within two years of diagnosis, and it has no cure.
The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND.
Do you have a legal background and could use your skills to help inspire young people to believe in a brighter future living through and beyond cancer?
The Ellen MacArthur Cancer Trust is recruiting for a Legal Trustee and wants to hear what you could offer. You will support our Board of Trustees, Youth Advisory Group, Chief Executive Officer and Leadership Team in achieving our strategic Ambitions.
You would join our 10-strong Board of Trustees, responsible for keeping the charity on track to make sure the best outcomes for young people are always delivered. The full Board meets four times a year with five committees (Finance and Investment, Governance, Fundraising, HR and Personnel and Equity, Diversity, Inclusion and Belonging) overseeing and ensuring the ongoing impartial governance of the Ellen MacArthur Cancer Trust.
You will have a suitable legal qualification, ideally with skills and experience in, or knowledge of, legal requirements relating to company/charitable law and associated governance, and be committed to applying these to help the Ellen MacArthur Cancer Trust achieve its aims.
You will be passionate about making a difference to the lives of young people who are living through and beyond cancer and comfortable making decisions that determine the course the charity takes. An interest in or experience of sailing is not necessary.
In addition, you will have…
- responsibility to represent and present the Ellen MacArthur Cancer Trust in a positive way at all times
- an understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
- the ability to work cooperatively as a member of a remote team
- sound, independent judgement
- strategic vision
- integrity
Meetings are usually held in London or Southampton (travel expenses can be reimbursed) and the option to join digitally is always available. Some support outside of meetings is required, and we ask Trustees to commit to approximately 1/2 a day per month. The role is unpaid.
This is a fantastic opportunity to help steer the Ellen MacArthur Cancer Trust towards our aim to be even more accessible and inclusive to all young people who have a cancer diagnosis in the UK and to ensure every young person experiences belonging and improved mental wellbeing with us.
For full details please download our Recruitment Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Why we need your help
We are looking for Ward Support Volunteers to support patients and staff on our busy wards.
You will spend time talking with patients and help them take part in activities which meet their interests and needs – this could be in a group or on an individual basis. You may also be asked to help staff with admin tasks and catering requirements.
What we need you to do
Your role will include some of, but is not restricted to, the following tasks:
- Sit and chat with patients and identify their personal interests
- Plan and offer activities to patients such as reading, card games, board games, crosswords and listening to music
- Have refreshments with the patient (outside of the Ward room where possible)
- Accompany patients to appointments, to the garden or another communal area (where deemed appropriate by the Nurse in Charge)
- Prepare and set out crockery and cutlery before meals and put away afterwards
- Refill patients’ water jugs
- Help with other related tasks as necessary
What skills or experience do you need?
- Able to volunteer as part of a team and on your own without supervision
- Good communication and interpersonal skills
- Confident and approachable manner
- Positive and flexible attitude
What we can offer you
- An excellent opportunity to build on your skills in a charity environment
- An induction, training, support and supervision in your role
- Agreed reasonable out-of-pocket expenses
What we ask of you
- To provide two references from non-family members and other relevant documents related to the role
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Home-based volunteering opportunity
Information and Support Voices Volunteers
Do you have experience of terminal illness? Or have you experience of caring for someone at the end of their life?
Why we need your help
We’re looking for people from diverse backgrounds and with a range of experiences related to terminal illness, end of life and bereavement, to join our group of I&S Voices volunteers.
As an I&S Voices volunteer, you will share your story and give us your feedback on what we produce so we can keep improving the information and support we have on our website and in print.
What will you be doing?
Your role might include some of the following:
- Reading and sharing your thoughts on a piece of written content.
- Watching and giving your opinion on a video.
- Having a phone call to talk about your experience.
- Being part of a group discussion about a particular topic.
What’s in it for you?
- Flexible volunteering – there’s no time commitment, and you can always turn down a request.
- Opportunity to make real changes to Marie Curie’s information and support for others affected by terminal illness.
- Opportunity to be involved with a national leader in palliative and end of life care.
- A supportive contact within the Information and Support team.
Marie Curie reserve the right to colse this opportunity early
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
This advert is listed in Welsh first followed by English.
Pam mae angen eich help arnom
Mae ymdopi â phrofedigaeth yn cynnwys emosiynau poenus, derbyn colled a gwneud addasiadau mewn bywyd. Mae llawer o bobl yn ei chael hi'n gysur mawr cael rhywun i siarad â nhw am sut maen nhw'n teimlo yn ystod y cyfnod anodd hwn.
Rydym yn edrych am wirfoddolwyr i ddarparu cymorth emosiynol dros y ffôn i oedolion sydd mewn profedigaeth oherwydd salwch terfynol. Bydd y rôl hon yn cefnogi unigolion sydd wedi cysylltu â ni drwy’n Llinell Gymorth ffôn genedlaethol. Byddwch yn eu helpu i archwilio’u teimladau ac addasu i fywyd ar ôl profedigaeth. Darperir hyfforddiant, cymorth a goruchwyliaeth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys rhai o’r tasgau canlynol:
- Darparu cymorth emosiynol byrdymor dros y ffôn i gleientiaid rydych wedi paru â nhw am hyd at 12 sesiwn o 45 munud (fel arfer 1 neu 2 ar unrhyw adeg benodol)
- Gwrando’n astud ar gleientiaid ac archwilio’u teimladau am golled ag empathi a sensitifrwydd
- Cyfeirio’r cleient at ffynonellau gwybodaeth a chymorth priodol yn ôl yr angen
- Cwblhau dogfennau angenrheidiol fel sy’n ofynnol gan y gwasanaeth (e.e. Cytundeb Gweithio Cyfrinachol) a throsglwyddo gwybodaeth briodol am y gwasanaeth i’ch rheolwr goruchwylio.
- Cymryd rhan mewn goruchwyliaeth un-i-un a/neu grŵp gyda chyswllt penodedig yn rheolaidd (a ragwelir unwaith y mis, dros y ffôn neu Skype)
- Ymgymryd â hyfforddiant cychwynnol a pharhaus yn unol â’r rôl; peth wyneb yn wyneb, peth ar-lein
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Y gallu i ddarparu cymorth emosiynol heb feirniadaeth ac o fewn ffiniau
- Y gallu i ddelio â phobl mewn profedigaeth yn sensitif a chael ymwybyddiaeth o’u hanghenion unigol
- Amynedd, empathi a sefydlogrwydd emosiynol
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am hyd paru â chleient
- Dealltwriaeth o bwysigrwydd diogelu a chaw cyfrinachedd cleientiaid
- Parodrwydd i ddysgu ac ymgymryd â hyfforddiant gofynnol a chymryd rhan mewn goruchwyliaeth cymorth
- Sgiliau TG sylfaenol a’r gallu, neu’r parodrwydd i ddysgu, i ddefnyddio technoleg Skype
- Siarad cymraeg yn ddymunol
Gofynion gweithio
- Man tawel a chyfrinachol i weithio, heb aflonyddwch neu ymyrraeth
- Mynediad at ffôn clyfar, gliniadur neu gyfrifiadur bwrdd gwaith
- Ar gael ar yr un pryd bob wythnos am hyd at 12 sesiwn
- Bodlonrwydd a’r gallu i deithio o fewn y DU unwaith neu ddwywaith y flwyddyn ar gyfer hyfforddiant a chymorth – bydd gofyn i chi aros dros nos/dros y penwythnos ar gyfer hyfforddiant (bydd treuliau’n cael eu had-dalu)
Beth allwn ni ei gynnig i chi:
- Cyfle gwych i adeiladu ar eich sgiliau mewn amgylchedd elusen
- Cyflwyniad, hyfforddiant a goruchwyliaeth yn eich rôl
- Treuliau parod rhesymol y cytunwyd arnynt
Yr hyn rydym yn ei ofyn gennych chi:
- Darparu dau eirda gan bobl nad ydynt yn aelodau o’ch teulu a dogfennau perthnasol eraill sy'n ymwneud â'r rôl
- Cadw at holl bolisïau a gweithdrefnau’r elusen
- Cwblhau cyflwyniad ac unrhyw hyfforddiant sy’n gysylltiedig â'r rôl
Mae Marie Curie wedi ymrwymo i ddiogelu a hyrwyddo lles cleifion a’u teuluoedd ac yn disgwyl i’n holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd Marie Curie’n trin pob gwirfoddolwr yn deg ac â pharch. Ni fyddwn yn gwahaniaethu ar sail anabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhyw (h.y. rhywedd), cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd. Ni fyddwn yn gwahaniaethu ar sail oedran, oni bai fod cyfrifoldebau rôl yn gofyn i ni wneud hynny er mwyn diogelu ein gwirfoddolwyr a/neu ddefnyddwyr gwasanaeth.
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Why we need your help
Coping with bereavement involves painful emotions, coming to terms with loss and making adjustments in life. Many people find it a great comfort to have someone to talk to about how they are feeling during this difficult time.
We are looking for volunteers to provide emotional support over the phone to adults who have been bereaved by a terminal illness. This role will be supporting individuals who have made contact with us through our national telephone Support Line. You will be helping them to explore their feelings and adapt to life post-bereavement. Training, support and supervision will be provided.
What we need you to do
Your role will include the following tasks:
- Provide short-term emotional support over the phone to matched clients for up to 6, 45-minute, sessions (normally 1 or 2 at any given time)
- Actively listen to clients and explore their feelings around their loss with empathy and sensitivity
- Direct clients to relevant sources of information and support as needed
- Complete necessary documentation as required by the service (e.g. Confidential Working Agreement) and pass on appropriate service information to your supervising manager
- Participate in one-to-one and or group supervision with an assigned contact on a regular basis (around once a month, by phone or skype)
- Undertake both initial and ongoing training in line with the role, some of which will be face-to-face, some independent study. This includes attending a two-day (likely weekend) training programme.
What skills or experience do you need?
- Ability to provide emotional support without judgement and within boundaries
- Ability to deal sensitively with bereaved people and have an awareness of their individual needs
- Patience, empathy and emotional stability
- Commitment and reliability – able to keep to appointments and volunteer for the duration of a client match
- An understanding of the importance of safeguarding and maintaining client confidentiality
- Willingness to learn and undertake required training and participate in support supervision
- Basic IT skills and the ability, or willingness to learn, to use the calling system.
- Welsh speaking is desirable
Working requirements
- A quiet and confidential space for working, away from distraction or interruption
- Access to a smartphone, laptop or desktop computer
- Available at the same time every week for up to 6 sessions
- Willingness and ability to travel within the UK once or twice a year for training and support – training will require a weekend, (overnight stay depending on location). Expenses will be reimbursed.
What we can offer you:
- An excellent opportunity to build on your skills in a charity environment and to be involved in delivering a brand-new national service
- An induction, initial and ongoing training, (including on grief and bereavement), support and supervision in your role
- Agreed reasonable out-of-pocket expenses, for both training and service delivery e.g. train tickets and call costs
What we ask of you:
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to being a diverse and inclusive charity. We aim to demonstrate support for all of our staff and volunteers, valuing each individual’s contribution regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We are committed to providing equal opportunities to our staff and volunteers and to taking steps to ensure our staff and volunteers are protected from discrimination.
About Us
Mae pob diwrnod o’ch bywyd yn bwysig – o’r cyntaf i’r olaf. Pan fyddwch yn gwirfoddoli i Marie Curie, byddwch yn deall hynny’n well nag erioed. Rydym yn dîm angerddol, ymroddedig ac amrywiol o dros 4,400 o staff a 6,500 o wirfoddolwyr sydd yma i bobl sy’n byw gydag unrhyw salwch terfynol, a’u teuluoedd. Rydym yn cynnig gofal, arweiniad a chymorth arbenigol i’w helpu i gael y budd mwyaf o’r amser sydd ar ôl ganddynt.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.