Administrator

Provide essential administrative support for AuDHD UK, ensuring smooth day-to-day operations, efficient communication, and accurate record-keeping to help the charity deliver its mission effectively. We are looking for someone mainly to help with our recruitment admin.

What will you be doing?

Email Management

• Monitor and manage the charity’s main inbox, responding to enquiries and prioritising safeguarding concerns for urgent attention.
• Forward emails to relevant team members and maintain confidentiality at all times.

Referral Handling

• Process low-risk and non-complex referrals, ensuring accurate data entry and timely communication with beneficiaries, staff, and volunteers.
• Maintain clear records of referral outcomes and escalate complex cases as appropriate.

Scheduling

• Coordinate calendars for meetings, appointments, and events.
• Send out meeting invites, reminders, and follow-up communications to staff, volunteers, and external partners.

SOP Documentation

• Draft, update, and maintain Standard Operating Procedures (SOPs) for key administrative and operational processes.
• Ensure version control, accuracy, and accessibility of all documentation.

Additional Duties

• Support with minute-taking at meetings and circulate action points.
• Assist with data entry, file management, and other general administrative tasks as required.
• Contribute to process improvements for greater efficiency and clarity.

What are we looking for?

• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• High attention to detail, especially in documentation and version control.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency with email, scheduling tools, and document management systems.
• Commitment to AuDHD UK’s mission and values.
• Experience in administration, communication, or record-keeping.
• Lived experience of AuDHD or neurodiversity (desirable).

What difference will you make?

Our mission is to end autism and ADHD related suicides in the UK. As administrator, you will help us continue this mission through providing compassionate, supportive responses to our beneficiaries, and ensuring smooth day-to-day operations and accurate record-keeping.