Voluntary volunteer roles

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our Shaftesbury Road charity shop in Bath. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Market Place, Frome. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Bank Street, Melksham. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in The Brittox, Devizes. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in The Shires, Trowbridge. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our Walcot Street charity shop in Bath. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House. 

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Elm Cross Shopping Centre, Bradford on Avon. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

homeWe're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

Are you a committed Christian with professional investment experience who has a heart to see a new generation develop a vibrant faith in Jesus Christ? 

We are seeking a volunteer with professional investment experience to join our Audit & Finance Committee, supporting the Board in its responsibility for financial oversight, governance and assurance. 

This role would suit someone who has worked as an investment consultant, investment manager, or in a similar advisory capacity, and who can bring independent expertise to strengthen the Committee’s oversight of our investment arrangements. 

Scripture Union holds investments of approximately £1.9 million (including a capital endowment of around £0.65 million) and a further c.£0.8 million held in cash or cash-equivalent deposits to support liquidity needs. These invested assets are managed externally by Rathbones through charity-specific pooled investment funds. Investment decisions are made in line with our ethical investment policy, which ensures that funds avoid sectors inconsistent with our Christian values. 

About the role 

As part of a broader remit covering financial reporting, internal controls, audit, risk management and compliance, the Committee also plays a key role in: 

• reviewing and approving our investment policies; and 

• monitoring the performance of the investment management, making recommendations to the Board where appropriate.

In this context, you will help the Committee: 

• monitor the performance of our funds managed by Rathbones; 

• provide constructive challenge on investment performance and reporting; 

• support the Committee in reviewing whether the current investment strategy and asset mix remains appropriate; and 

• contribute to providing assurance that there is a robust level of due diligence, oversight and governance in place. 

This is not a fund management role. Instead, it is a governance role focused on independent scrutiny, challenge and assurance, as part of the Committee’s wider responsibilities for financial performance, control and risk management. 

What you will bring 

We are particularly interested in candidates with: 

• experience as an investment consultant, investment manager, or similar; 

• strong understanding of investment performance, asset allocation and risk; 

• experience of reviewing investment manager reports and providing insight at a strategic level; 

• the confidence to provide constructive challenge within a committee setting; 

• the ability to support non-specialists in understanding complex investment matters; and 

• a strong interest in supporting good governance and stewardship of charitable resources. 

Previous experience of charity governance or committee membership would be helpful but is not essential. 

Commitment 

This is a voluntary role. The Committee usually meets four times a year with additional preparation time required to review papers in advance. 

You will play an important role in supporting the Committee to fulfil its responsibilities for financial oversight, risk management and investment governance, helping to ensure the charity’s resources are managed effectively and responsibly. 

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Role Description

This role sits within our Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Outreach Volunteer will be to support the Project Coordinator with engagement activities with the local community, increase awareness of our activities with local groups and to encourage new participants to attend. We would expect you physically attend community events to promote our groups and encourage new participants to join.
 

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate

Time commitment and expenses

• Flexible hours between Monday, Wednesday and Thursdays.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words).

Role Description:

This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Volunteer Group Facilitator will be to independently run a men’s group in line with WL Mind core values. This volunteer role is suitable for people with experience and interest in facilitating groups for men. In liaison with the Co-ordinator you will be responsible for planning and delivering groups. You will help support set up and clear up the weekly groups.

Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Project Coordinator with admin and planning
• Are able to take on any ad hoc admin/support responsibilities
• Knowledge around safeguarding policies and procedures
• Knowledge and experience of risk management

Time commitment and expenses:

• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
   

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. We would be keen to work with you to develop your own interests and use your existing skills to support the project.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)

About The Stray Cat Charity (TSCC)

The Stray Cat Charity is a newly established UK-registered CIO working to rescue, rehabilitate, and rehome stray cats in Greece, starting in Patras. Our current priority campaign is to raise £35,000 to build a dedicated stray cat shelter in Patras, Greece, which will provide safe housing, veterinary care, and a pathway to adoption for vulnerable cats. As a growing new charity, we are building our fundraising and outreach network across the UK.

Role Purpose

We are looking for a motivated volunteer to support the growth of our charity by helping identify and connect with potential supporters in their local area. This includes community groups, schools, corporates, and potential major donors who may be interested in supporting or fundraising for stray cats in Greece. The aim of this role is to help generate awareness, build relationships, and support fundraising activity for our current and future campaigns.

Key Responsibilities

The volunteer may support with:

• Researching local community groups, schools, faith groups, and businesses
• Identifying potential corporate partners and supporters in their region
• Contacting organisations to introduce The Stray Cat Charity and its mission
• Encouraging groups to support the charity through donations or fundraising
• Promoting our current campaign to raise £35,000 for a stray cat shelter in Patras, Greece
• Supporting or initiating community fundraising activities where appropriate (e.g. sponsored events, school fundraisers, awareness campaigns)
• Helping to raise awareness of stray cat welfare issues in Greece through local outreach

Fundraising Options

Volunteers may either:

• Focus on outreach and relationship-building, or
• Actively support or lead local fundraising efforts for the charity’s campaigns

Ideal Volunteer

We are looking for someone who is:

• Confident communicating with people and organisations
• Passionate about animal welfare
• Self-motivated and able to work independently
• Comfortable researching and reaching out to potential supporters
• Interested in community engagement or fundraising

About the Charity

The Stray Cat Charity is a new organisation, meaning volunteers will play a key role in shaping our growth, impact, and fundraising success from the ground up.

Support Provided

We will provide:

• Guidance on messaging and outreach
• Information about the charity and campaigns
• Ongoing support and communication from the founder/trustee

Impact of This Role

Your work will directly contribute to raising vital funds to build a safe shelter in Patras, Greece, improving the lives of stray cats and creating long-term sustainable welfare solutions.

Every year, hundreds of runners take part in challenge events across the UK to help end homelessness. We are looking for enthusiastic Cheer Point Volunteers to join our cheer squads on the sidelines of iconic events like the London Marathon, Great North Run and Royal Parks Half Marathon. Get ready to clap, shout and motivate our runners all the way to the finish line! 

You will contribute to ending homelessness by supporting all our amazing fundraisers and raising awareness of Crisis. 

Your tasks may include: 

• Cheering, motivating, and encouraging participants as they pass the Crisis cheer point 
• Creating a lively and positive atmosphere 
• Representing the charity in a friendly, positive, and respectful manner 
• Following guidance from event coordinators to ensure a safe and enjoyable experience for everyone 
• You will be provided a branded Crisis t-shirt to wear and cheer items to help make as much noise as possible for Team Crisis 
• Please note that this role will likely involve standing for extended periods, and seating is not available.