Social Welfare Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?
If so, we would love to hear from you!
What is a Community Connection Champion?
The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.
Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.
What difference will you make?
Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.
Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.
What will you be doing?
Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:
- Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
- Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
- Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
- Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
- Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.
What about training and support?
- Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
- Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
- Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
- Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Give back to the serving community
- Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
- Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
- Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with great communication skills.
- Excellent understanding of the importance of boundaries and confidentiality
- Non-judgemental approach and alignment with SSAFA’s values
- Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
- A willingness to adhere to all relevant organisational policies and procedures.
This role would suit someone who would like to make a regular weekly commitment of a couple of hours.
As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.
A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.
Please note this is a volunteer role and does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
A new and exciting opportunity has arisen within Pro Bono Economics (PBE), to volunteer in the Operations Team. PBE is an organisation that prides itself on its flexible working environment, culture of learning, focus on wellbeing and the strength of our relationships. PBE offers various opportunities for development and a team working at the top of their game.
PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.
Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE entered a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation takes a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.
About the role
Reporting directly to Pro Bono Economics’ Finance & HR Manager you will be offering much valued support to PBE’s Operations team with the day-to-day finance and operations processes. This is a varied and exciting role requiring a strong finance and office background, excellent organisation skills, a keen eye for detail and a great level of accuracy. It also offers a great opportunity to develop your existing skills and learn new ones in a high impact charity.
Post type: Volunteer - able to commit a minimum of 10hours per week
Benefits
- Flexible working hours
- Expenses can be paid for travel where needed
- Training in XERO accounting, Salesforce and Monday
Main Duties & Responsibilities
Finance
- To support the Finance & HR Manager with the monthly payment run
- Processing purchase invoices on our Xero account
- Perform weekly bank reconciliations.
- Raising sales invoices and dealing with outstanding payments
- To assist with quarterly VAT returns
- To assist the with general finance administration duties and managing the finance inbox
Operations & IT
- To support the Finance & HR Manager with recruitment
- To assist with maintaining office stationery and supplies
- To assist with reporting maintenance and repairs.
- To assist with reporting/logging IT issues with the external IT support team.
- Any other duties as deemed reasonable by the line manager.
About you
We are looking for an enthusiastic candidate with a strong finance and office background with a passion for the social sector and able to commit a minimum of 10 hours a week.
Ideal characteristics include:
- Ability to communicate effectively with a wide range of people
- A keen eye for detail and a great level of accuracy
- Good working knowledge of Excel
- Experience of using an accounting package preferably Xero
- Excellent organisational skills
- Good interpersonal skills
- The ability to work flexibly as part of a small team.
PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role's ideal criteria.
For details of our applicants's privacy policy, please visit PBEs website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 16 hours maximum
Purpose of role:
The Community Café provides a clean, welcoming, safe and secure environment that all members of the community can easily access. Under the direction, you will support the running of Community Café including signposting customers to relevant services.
Main tasks and responsibilities:
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Preparation and serving of hot and cold food and beverages to café customers.
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To promote a friendly and welcoming atmosphere.
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To be involved with taking orders, till operation and the handling of cash.
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Washing up of dirty dishes and other used items and clearing away tables and chairs.
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Tidying shelves and storage.
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Emptying bins, kitchen cleaning including equipment, floors and walls, cleaning and sanitising work surfaces.
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Ensuring customer toilets are clean and tidy.
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Safe use of cleaning materials and kitchen appliances and appropriate use of P.P.E (Personal Protective Equipment).
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Attend and undertake volunteer meetings and training as appropriate.
Personal qualities and skills:
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Knowledge of food hygiene/willingness to undertake food hygiene training.
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Knowledge of health and safety/willingness to undertake health and safety training.
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Willingness to have a DBS check and undertake safeguarding training.
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Friendly and approachable.
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Good interpersonal and communication skills.
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A flexible approach to working in a team environment.
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Ability and willingness to make hot and cold foods such as toasties, sandwiches, cooked breakfasts, and omelettes.
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A commitment to the aims and objectives of the project.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is the purpose of this role?
Supporting staff to manage the stockroom at the shop in Sutton in Ashfield and the Ransom Wood storage unit. On an occasional basis, to help with collections and deliveries, and transfer of stock between our shops in Sutton in Ashfield and West Bridgford.
What impact does this role have?
This role helps the shop to run efficiently and effectively, to be able to sell products for Age UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to continue to run effective services for older people.
What activities might you be involved in?
- Supporting staff to manage the stock room within the Sutton shop – keeping racking clean and tidy, organising space to maintain good health and safety systems.
- Accepting donations from supporters that visit the shop and encouraging those who are taxpayers to sign up to Gift Aid to increase the value of the donation when sold by 25%.
- Processing items at Ransom Wood storage unit when there is no room to deposit them straight into the shop.
- Travelling with the driver to pick up donated items (furniture, white goods, bric-a-brac, clothing, or a mix of all 4)
- Completing deliveries with the driver to customers’ homes
- Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
- The physical ability to lift and move furniture and other stock so applicants should be physically fit and be able to complete these tasks
- A willingness to complete a variety of tasks both in the shop and at the Ransom Wood storage unit.
- An individual who gets on well with people to facilitate good customer service
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Desirable:
- The ability to drive the van if needed (Luton van or equivalent) will be advantageous.
- Own transport to get to Ransom Wood storage unit (public transport is available but takes a long time
For insurance purposes, volunteer drivers are required to be over 21 and under 75
When would you be needed to volunteer?
We are looking for individuals who can volunteer either every Wednesday and/or Saturday between 9.30am and 4.30pm
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough induction.
What can you gain from this opportunity?
- The chance to make a difference to older people’s lives
- Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
- A comprehensive training programme
- The opportunity to learn new skills
- Experience to add to your CV
- The opportunity to meet new people and make new friends
- Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Notts are seeking individuals who would like to be considered as a volunteer for the NEW Companion Service which launches on 1st April 2024.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire
***Please note that we don’t offer sponsorship or accept overseas applicants***
Please contact the volunteering team for further information
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in south-west London. We work primarily with people who are newly arrived in the UK, most of whom are living in temporary Home Office accommodation. Arriving as a refugee in the UK can be a terrifying and disempowering experience. Difficulties with language barriers, accessing services, financial insecurity and ongoing uncertainty are extremely challenging and disempowering. CARAS is here to work collaboratively with community members to support them to build skills, connect meaningfully with their local community, and to build positive futures in the UK.
CARAS offers a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background. For adults this currently includes: ESOL, digital skills and employability sessions; social and recreational activities and casework. All programs are interlinked and work hand-in-hand with one another. For example, community members can practice their spoken English in Coffee Afternoon, and casework issues might be picked up and referred into the team during an ESOL class. We design and develop our programs through consultation and ongoing conversations with our community members. We aim to have a strong volunteer presence across all our programs, fostering connections between asylum seekers and other Londoners!
About CARAS’s Adult Programming and Coffee Afternoon:
CARAS has been providing support to adult refugee women since 2005, promoting skills and confidence development that helps women gain more power in their lives. In the aftermath of COVID, we have been able to expand our adult programmes, responding to the shifting demographics of those seeking asylum in the UK. We now run a range of mixed programmes for all genders, as well as some women-only spaces. Our coffee afternoon is a mixed group.
Our coffee afternoon has been running since May 2022 and is one of our most popular groups. It takes place at TARA Theatre in Earlsfield from 1-2.30PM every Friday. Its primary aim is to reduce isolation amongst those we work with by providing a safe, friendly and welcoming space for people to have fun, learn about themselves and each other, and build connections.
In 2023, we have been running creative sessions during Coffee Afternoon, facilitated by freelance creative practitioners in partnership with TARA Theatre. These range from dance to drama, poetry to puppetry. For sessions without a creative practitioner, we sometimes host workshops on important topics such as healthcare rights or have an open and informal space for games and a chat. There is always coffee and a selection of baked goods!
For more information on TARA Theatre, our partner and host, please visit their website.
Tasks and Responsibilities:
- To attend CARAS coffee afternoon’s, every Friday between 1-2.30PM in Earlsfield, South-west London. They take place at TARA Theatre, right opposite Earlsfield Station. Location here- https://maps.app.goo.gl/rXwJiKHRj93YFtLG9 (356 Garratt Ln, London SW18 4ES).
- If there is a week this is not possible, to tell CARAS staff as far in advance as you are able.
- To welcome and connect with community members attending, working to ensure everyone at the group feels included.
- To take part if there is a creative activity happening in that session, and help liaise with CARAS staff and the creative practitioner to ensure the activity runs smoothly.
- To encourage and inspire community members to feel confident and reach their full potential.
- To share conversation, and chat informally with our community members.
- To assist community members to both recognise and celebrate their achievements.
- To challenge negative attitudes and behaviour in an appropriate manor.
- To adhere to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
- To have interest in working with refugees and asylum seekers.
- To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds, and differing levels of English.
- To be reliable and punctual.
- To be a current resident in the UK.
- To provide five years’ worth of addresses and be willing to undergo a UK DBS check.
- To attend CARAS General and Safeguarding Training, and any further training as necessary.
- To be 18 years or older.
Through volunteering with us you will:
- Meet new members of your local community
- Learn about different cultures and life experiences from across the world
- Learn about issues relating to refugee and asylum seekers
- Work as part of a friendly, welcoming team
- Develop your skills and competencies
- Be able to access relevant training, including safeguarding
To Apply:
Please fill in the volunteer application form and email it to us. Successful applicants will have an informal meeting with the Head of Adult Inclusion and Adult Program Coordinator these meetings will be on a rolling basis so apply ASAP!
Details for this role are in the description and not mentioned in the application form but please fill in your details in the Volunteer application form attached and send it back to us
The client requests no contact from agencies or media sales.
SLDAS OCN Accredited Volunteer Training Programme
SLDAS is a local organisation working in South Liverpool. We support women who have experienced or are experiencing domestic abuse. We are a small team and are busier than ever and we need volunteers to help us reach all the women who we support. Have you got some time to give us?
All volunteers complete our Open College Network training programme that is accredited with Open Awards. Our aim is to provide trainee volunteers with the skills, knowledge and confidence necessary to enable them to work with women who are currently experiencing domestic abuse or have experienced it in the past.
The client requests no contact from agencies or media sales.
Thank you for wanting to find out more about becoming a member of Age UK Lambeth’s Board.
Our Board members are unpaid volunteers called trustees. They fill an essential role in ensuring our charity improves the lives of older and vulnerable people around the borough of Lambeth. We hope that this pack lets you know more about the charity, the role of a trustee and how to apply to become one.
We currently have seven Board members with space for up to five more. We want to find people who have a desire to direct services that enable lives to be changed for the better. We want to increase the diversity of the Board bringing different life experiences which match the Lambeth community, broad and diverse as it is. Ideally we want people that bring new skills and experience or enhance those already in place, but this is not essential. It’s not necessary to have previous Board experience.
Please check the Recruitment Pack attached.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Communications Volunteer will write and coordinate our external communications. This includes CAW’s regular newsletter, stories and general information on our website, and campaign and research pieces. You will work alongside both our Research and Campaigns volunteers and key staff members.
• Work closely with our advice, partnership and community outreach team members to identify stories, case studies, advice and volunteering opportunities to promote
• Have the opportunity to write a regular newsletter for community partners and stakeholders to promote the work of Citizens Advice Westminster
• Produce short copy to promote our services for a variety of sources including our website and social media
• Explore and pilot new ways to promote our services to Westminster residents who currently don’t use our services, including through digital media
• Work with the Social Policy, Fundraising and Digital Media team to create high quality written content for campaigns and promotional materials
• Contribute to fundraising efforts by producing copy for general appeals, individual and group emails and our website
• Proofread and edit copy produced by others when requested
Skills, experience and time commitment:
• Enthusiasm and commitment to work alongside a motivated team providing advice and information for residents across Westminster
• Excellent writing, communication and “people” skills
• Experience in writing informative, persuasive or neutral content depending on the purpose of and audience for the communication
• Self-motivation and the ability to work independently
• IT skills necessary to support research across numerous existing Citizens Advice databases and platforms
• Knowledge and experience of marketing and communications which is transferrable to Citizens Advice
• Experience with digital media, layout/design, creating presentations and/or fundraising would be advantageous but are not essential for this role
Ability to commit 1 or 2 days a week to the role on a regular basis; location is flexible but it is helpful to be able to come to CAW at least a couple of times each month and to participate in Advice Forums and other regular activities as these provide useful insights into our work and our clients’ experiences
WHAT WE OFFER YOU
• Our Head of People Development and Volunteering will support you as you join CAW and ensure that you get any training that you might need
• You will join a positive, supportive and friendly team of volunteers and paid staff
• All our volunteers are an integral part of our team. You are invited to attend regular trainings, to join social events and to support group activities
• Your line manager will provide regular individual meetings and support
• You will have access to national Citizens Advice e-learning, networks and resources.
• It is CAW policy that volunteers should get out-of-pocket expenses.
WHAT ELSE YOU NEED TO KNOW
Equal opportunities Citizens Advice Westminster is committed to equal opportunities, and all staff and volunteers are expected to share this commitment. This means actively opposing all forms of discrimination and ensuring that the service is equally available to all people.
Confidentiality Everything that you see and hear in the organisation is private. All staff and volunteers must sign an agreement to observe a strict rule of confidentiality before they begin their role.
How to apply Role You will need to complete the online application form. If successful we will invite you for an informal interview where we will discuss your role, interests, and skills
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a qualified nail technician and looking for a way to give back to the community? People in our services would benefit from social engagement, relaxation, and joy from learning about simple treatments they could use for themselves such as manicures and pedicures.
What you will be doing
Encourage discussions on nails and aftercare
Inspire and motivate the group to be involved in future planning/designing of the session.
Share basic tips and routines with group members.
Keep a record of attendees, provide feedback and report any concerns to the staff team.
The skills you need
A skilled and qualified nail technician
Calm and patient approach
Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
What's in it for you
Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
Valuing You - We hold annual Volunteer Awards and Celebration events;
We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a qualified in hairstyling, including Afro and straight hair? Would like to share your skills with others? We have an exciting opportunity to teach older people the skills needed to style their hair. Hair care is an essential to looking after oneself and providing confidence.
What you will be doing:
Planning hair styling workshops on a 1:1 basis or in a small group
Sharing skills and techniques
Encouraging others to get involved in learning and discussions about hair care
The skills you need:
A skilled and qualified Hair stylist
Calm and patient approach
Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
What's in it for you:
Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a volunteer who would like to play a role in building others confidence. Would you be interested in supporting an individual to improve their numeracy abilities and prepare for their Math Level 1 exams?
What you will be doing
To support people who are not confident with numeracy to develop these skills through tutoring sessions over a video call
Agree a mutual agreeable time and frequency that works for both parties 2 to 3 days a week.
Engage in conversation, problem solving examples, maths based support To keep records of conversations and update the support worker on progress of sessions
The skills you need
Interest in supporting people to develop their math skills. Background in teaching maths/numeracy is desirable
Good communication skills
Ability to provide a supportive and inclusive atmosphere
A tutoring qualification is desirable but not essential Mathematics qualification is essential
What's in it for you
Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have
access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your Volunteering.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have the passion and commitment to support women experiencing Domestic Abuse to reach a place of safety? We are recruiting volunteers to support our Refuge Referral Line team, which supports women and children experiencing domestic abuse to find a safe, secure, and suitable refuge space across London.
What you will be doing
- Taking calls to assess the risks and needs of the women fleeing from domestic abuse whilst under supervision/guidance of the Referral Line Worker and the Service Manager
- To use a range of skills and tools to make phone conversations with women effective and empowering
- To provide women with knowledge of how to access refuge space and other types of support with the aid of a trained staff team
- General admin support: typing, taking notes, filing, scanning documents, keeping accurate records on our digitalised client management syste
- To develop positive relationships with staff members and women whilst promoting self-care
- Engage, support, and interact with women from a diverse range of needs and backgrounds
The skills you need
- A desire to provide support to women who are in crisis due to domestic abuse
- Always maintain confidentiality and professional boundaries
- Calm, patient approach with empathy and a willingness to listen without judgement
- To have a willingness to learn about supporting women impacted by domestic abuse with a diverse range of needs/ backgrounds
- Effective verbal and written communication
- Good time-management
- Experience of using email, internet, and other digital IT skills
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.