Volunteer roles

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference.

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Overview

Are you confident answering the phone and managing admin tasks?

We are looking for volunteers to support the Scarborough Community Furniture Store with telephone bookings, inquiries and administration.

We are currently looking for volunteers to assist on a Monday and Friday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Answering the phone in a friendly, helpful manner to assist customers with any questions they have
• Making bookings over the phone for collections and deliveries to the store
• Asking the correct questions to make sure we are being donated good quality items
• Using the diary, job sheets and computer to organise deliveries and collections for the van team
• Carrying out call forwards to confirm delivery details with customers
• Assisting with administrative tasks

Skills required:

• You will need to be comfortable and prepared to interact with a wide range of customers, especially over the phone
• Being a positive, helpful, and polite representative of the store to customers
• You do not need any specific skills, all training will be provided

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Monday and Friday

Who this role would suit:

• Those looking to gain skills and experience in customer service and admin
• Those with a background in customer service, retail, sales, administration or office work, looking to contribute these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the store team

Volunteer: “I really enjoy volunteering at CFS. I have learnt new skills and feel like part of a team”

Looking to gain experience in the conservation sector and inspire people in Gloucestershire to stand up for nature's recovery? You’ve come to the right place!

We have two Wild Trainee roles currently vacant within our Engagement and Communications team – could you join our team?

The Wildlife Trusts have recognised that for nature to be put into recovery, we must better engage and inspire people on a local level – these roles form part of the Wild Trainees Programme, which is designed to provide valuable experience for young people in delivering nature’s recovery through practical work, communications, evidence, and engagement.

The Community Action Wild Trainee role is an essential part of our wider vision, inspiring communities across the county to take meaningful action for nature and creating bigger, better and more connected landscapes for people and wildlife.

Our Community Action and Communications Wild Trainees will work closely throughout their traineeship, collaborating and developing skills from all areas of Gloucestershire Wildlife Trust.

How to apply: Please send us your CV and cover letter outlining why you’d like to be considered for the role and what applicable key skills and experience you have.

Application deadline: Tuesday 30th September

Date of interviews: Tuesday 7th October

Being a charity we hope all recruitment agencies will appreciate that we want to save money where possible - so thank you, but unless we get in touch, we don't need you help with this role quite yet.

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Surrey. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

·50p per mile with reimbursement for approved expenses

·The chance to make a tangible difference in your local community

·Be a part of our excellent EMED Volunteer Team

·Comprehensive induction, training, and ongoing support

·Opportunities to connect with new people

Other duties include:

·Drive patients to non-emergency appointments

·Assist individuals in accessing vital hospital services

·Coordinate with our dispatch teams for seamless operations

·Foster positive relationships within the community

·Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

·A valid driving licence with (no more than 6 penalty points)

·A friendly and empathetic demeanour

·Access to a 4 door (minimum) car

·Alignment with our organization's values

·Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Overview

Do you enjoy cleaning and creating an organised space for customers and team members?

We are looking for stock presentation volunteers to support our Scarborough Community Furniture Store in keeping it clean, tidy and presentable, making it a welcoming and pleasant space for customers, staff, and fellow volunteers.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Cleaning the shop floor and back-office areas, including:
• Vacuuming
• Sweeping
• Mopping
• Emptying and cleaning bins
• Cleaning toilets and replenishing toiletries
• General tidying and cleaning such as dusting and wiping
• Checking stock levels of cleaning equipment
• Reporting any defects, hazards, or breakages throughout the shop
• Spot cleaning and tidying, such as spills

Skills required:

• You will need to communicate well with the rest of the store team
• You will need to be a positive, helpful and friendly representative of Community Stores, as when working in the store you are likely to interact with a variety of customers

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in cleaning & housekeeping
• Those with a background in cleaning and housekeeping looking to share these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the CFS team

Volunteer: “I wanted to take on a volunteering opportunity to gain confidence and learn new skills and CFS has helped me achieve that”

Overview

Are you practical, hands-on and enjoy getting stuck in?

Our Scarborough Community Furniture Store receives large amounts of donated furniture, which needs moving on a daily basis, including loading and unloading our delivery vans and arranging the store, as well as small scale furniture assembly and repair. We are looking for volunteers in our stores to support these operations.

We are currently looking for warehouse volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Moving furniture around our stores and warehouse
• Unloading & loading vans
• Cleaning and preparing donated furniture to be sold
• Furniture assembly (usually beds)
• Minor repairs where needed (supervised and supported)
• Interacting with customers in the store in a positive, polite and helpful manner

Skills required:

• You will need to communicate well with the rest of the store team
• Being a positive, polite, and helpful representative of the store to customers, ready to help them out when needed
• You need to be able to lift and move furniture - although we will never ask you to lift anything you are uncomfortable with and will provide full manual handling training
• If you have skills in carpentry, furniture repair and assembly, this is a bonus, but not a requirement of the role.

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in warehouse work, delivery work and customer service
• Those with a background in carpentry and furniture repair who are looking to contribute this experience as part of a voluntary role
• Those with a background in warehouse work and customer service who are looking to contribute this experience as part of a voluntary role
• Anybody willing to learn, support, and be part of the warehouse team

Volunteer: “I wanted to volunteer to get some work experience and be part of a team. I’ve learnt the correct way to handle furniture, how to take a bed apart, and how to put a sofa together. I’ve also improved my teamwork skills, have better communication skills, and learnt that there are several ways to do different things”.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

· Organising and attending awareness and fundraising events within the community

· Identifying new fundraising and awareness opportunities

· Helping at events

· Delivering presentations to community groups, schools, etc through

· SSAFA’s speaker programme

· Event administration

· Social media marketing

The skills you need

· Friendly and approachable

· Happy to help

· Basic IT skills would be an advantage

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews available for booking after application on: 30th September 7th October
Welcome Evening: 25th November
2 Day Training Course: 6th & 13th December

Closing date for these opportunities is: 03/10/2025

To apply for this opportunity please follow the link below:

The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.

This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.

We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.

What you will be doing:

Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;

Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;

Ensure participants feel comfortable, heard and respected throughout all discussions;

Capture key insights and report findings clearly and accurately to the health and social care training team;

Support RNIB in creating a positive and inclusive environment for all forum participants.

What you will gain:

Valuable experience in community engagement and facilitation;

The opportunity to influence real change;

Full access to training and ongoing support from the health and social care training team;

A supportive, inclusive volunteering environment.

Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.

Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.

You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect

Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.

Want to make a difference without breaking a sweat? Join our incredible team of Cheer Team Volunteers and help support runners taking on the Oxford Half Marathon to raise money for Alzheimer's Society.

You'll be part of a high energy, feel-good atmosphere, giving our runners the boost they need with your cheers, claps, and encouragement.

By joining us, you’re helping us fulfil our mission: to give help to those living with dementia today and provide hope for the future.

What’s involved:

· Stand at a designated cheer point on the race route

· Clap, shout, wave flags and motivate runners

· Work alongside a friendly, supportive team

What you’ll get:

· A fun and rewarding experience

· Branded t-shirt

· A chance to make a real impact in just a few hours

No previous experience is needed just bring your energy, your voice, and your enthusiasm!

Ready to join our Cheer Squad? Sign up today and help us celebrate every step toward a dementia-free future.

Support Hongkongers to learn and practise English in a welcoming and friendly setting

Organisation: Meridian Wellbeing

Location: Remote (online sessions)

Type: Volunteer

Time commitment:

• 1 session per week (2 to 2.5 hours)

• Initial sessions are expected to take place around lunchtime

• Evening or weekend sessions may be introduced in future based on participant availability

• Final session times will be discussed and agreed in advance with each volunteer

Minimum commitment: 3 months

About Us

Meridian Wellbeing is an independent charity working to improve the mental, physical, and emotional wellbeing of individuals and communities in Barnet. As part of our ongoing support for Hongkongers who have settled in the UK via the BN(O) visa route, we are launching informal, volunteer-led online English sessions to help participants build confidence in using English in everyday life.

We know that many newcomers from Hong Kong face challenges accessing traditional ESOL courses due to long working hours, family commitments, or limited local services. Our project offers an alternative: flexible, accessible, and welcoming English learning spaces run by volunteers.

We are currently recruiting for two volunteer roles:

1. Volunteer ESOL Teacher (Online)

We are looking for a volunteer with a recognised English teaching qualification to lead weekly online ESOL classes (entry level). Sessions are informal but structured, with a focus on everyday communication skills.

Key Responsibilities:

• Deliver weekly English classes online (2–2.5 hours per session)
• Prepare simple, tailored lesson plans and resources
• Encourage participation in a safe, inclusive environment
• Collaborate with the team and help monitor engagement

Requirements:

• ESOL/TEFL/CELTA/TESOL qualification (required)
• Experience working with English learners (desirable)
• Confident using Zoom or similar platforms (training provided as required)
• Experience managing group sessions/classes
• Friendly, patient and culturally aware
• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

2. Volunteer Conversation Café Facilitator (Online)

We’re also seeking facilitators to host informal group sessions where Hongkongers can practise English through conversation. No teaching qualifications are needed — just a warm personality and willingness to support others.

Key Responsibilities:

• Host or co-host weekly conversation sessions online (2–2.5 hours)
• Use topics or prompts to encourage group discussion
• Help create a welcoming, supportive environment
• Respect and support participants with different English levels

Requirements:

• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Friendly and confident leading small groups
• Able to use Zoom (training provided as required)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

What You’ll Gain:

• Make a real difference in people’s lives
• Develop skills in teaching and group facilitation
• Be part of a supportive and inclusive team
• Receive basic training and ongoing guidance

Note: All volunteers will need to complete a DBS check. Cantonese language skills are not required.

Join Our Team as a Community Fundraising Volunteer!

What are we looking for?

We're looking for enthusiastic, creative, and organised people from Exeter and the surrounding areas to become Community Fundraising Volunteers. With around 90% of our income coming from our amazing supporters, we simply couldn't do what we do without them. That's why our community fundraising volunteers are at the heart of our mission - bringing people together to raise vital funds that help protect children and prevent cruelty and abuse.

What will you be doing?

Volunteering in this role will mean you become a valued member of our local community fundraising team. You will engage with the public, local organisations, and your community, and raise awareness of our vital cause. The role will involve attending events, helping us out with spreading the NSPCC's messages across the area, raising funds and just proudly representing the NSPCC and what we stand for. There is plenty of opportunity to make the role your own and support us in a way that works for you!

How regular is the volunteering?

This role is a flexible, 'as and when' volunteering opportunity with no regular time commitment required! We understand that life comes first, which is why this role can easily fit around you and your schedule. A commitment of a couple of hours a month is all we ask for, but if you would like to do more then we would love that too, and there are always plenty of ways to get involved!

What will you get from the role?

In this role, we'll support you with advice, skills and tools to help you raise funds for and awareness of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and of course you will have the opportunity to grow your skills and confidence within fundraising and charity work. It is also a wonderful opportunity to spend time and connect with like-minded individuals who want to do something positive within their community. 

Who is right for the role?

We are looking for individuals who are:

• Passionate about the NSPCC's mission to protect children and young people
• Enthusiastic and approachable 
• Organised and proactive 
• Quick-thinking and adaptable 
• Team players who enjoy collaborating and working with others 
• Great communicators
• Interested in working within their local community

Think you could be a good fit? We would love to hear from you!

Volunteering today will allow you to join us in making a difference and fighting for every childhood. 

With this role, we are currently unable to accept applications from under 18's

We are seeking new Trustees to help guide our next chapter. We are particularly keen to hear from people with experience in fundraising, finance, property, charity management, or with lived experience that reflects the voices of our members. We also warmly welcome applications from younger people, those from UKME/Global Majority Heritage backgrounds, and people with disabilities, who are currently under-represented on our Board. This is a rewarding opportunity to use your skills and insights to strengthen a much-loved community charity and shape its future.

1. About Katherine Low Settlement
Katherine Low Settlement is a much-loved, busy charity that has been at the heart of the
community in Battersea, South West London, since 1924. Our recent-released
documentary, The Heart of Battersea – 100 Years of Katherine Low Settlement, brings our
century of work to life through the voices of members, staff and volunteers.
We support local older people and children, young people and their families from
sanctuary-seeking backgrounds. With an annual turnover of around £1m, our small team
of 32 mostly part-time staff, along with over 120 volunteers run a range of our own
community services. We campaign for social change and we support other charities and
communities to thrive. Our building is used for community activities and events by
over 500 people a week, and our rooms are available for hire at affordable rates. KLS is
funded from supporters, trusts and foundations which enable us to achieve our goal to
reduce poverty and isolation and bring Battersea together.
The Settlement is situated on Orville Street and Battersea High Street and aims to serve
the communities of SW11 and SW8, which includes areas of significant deprivation
alongside some of the most prosperous neighbourhoods in the country. Its vision is to
bring people together, to discover a common humanity in the process and to work together
for some of the most vulnerable people in London.

2. The Board of Trustees
The Board of Trustees is the legal guardian of Katherine Low Settlement to ensure that
KLS complies with its governing document (Memorandum and Articles of Association),
charity law, company law and any other relevant legislation or regulations.
The Board of Trustees is responsible for directing the Settlement’s strategy and vision, for
overseeing the work of its Chief Executive and Staff, and for settling policy, administering
its finance and offering advice and support in the delivery of services. The board is
currently made up of seven serving members, and has vacancies for up to three new
Trustees, to a maximum of ten. Trustees are appointed by the Annual General Meeting for
a period of three years, renewable by mutual agreement.
Gaps we’re looking to fill
The Trustees have identified gaps in its membership in terms of experience of fundraising,
finance, property, charity management and the voice of Settlement members. The board
also recognises that it lacks diversity and lived experience, particularly in representation by
UKME/Global Majority Heritage people, younger people and those with disabilities. Most of
all we are looking for willing and able trustees who are aligned with our vision, mission and
values and who are committed to this local community of Battersea.

3. Key Responsibilities of Trustees
Trustees are expected to:
▪ Formulate and review regularly the strategic aims of the Settlement in accordance with
its legal objects, and to ensure the policy and practices of the Settlement are in keeping
with its aims.
▪ Monitor the performance of the charity against the agreed strategic aims.
▪ Ensure that the Settlement functions within the legal and regulatory requirements of a
charitable organisation and strives to achieve best practice.
▪ Act as guardians of the charity’s assets, tangible and intangible, taking all due care
over their security, deployment and proper application.
Within that broad responsibility, shared among the Trustees, the main tasks and
accountabilities include:
a) Formulating and reviewing strategic aims
▪ Ensure the Settlement has a clear vision, mission and strategic plan, and that there is a
common understanding of these by Trustees and management.
▪ Work with management to formulate the business, operational and other plans
necessary to support the vision, mission and strategic objectives.
▪ Agree and review the Chief Executive’s annual and longer-term objectives, to ensure
that these support the vision, mission and strategic priorities.
▪ Agree policies which support the vision, mission and strategic priorities of the
Settlement, and monitor their implementation.
▪ Follow best practice as recommended by the Charity Commission.
b) Monitoring Performance
▪ Appoint the Chief Executive and ensure there is appropriate investment in their
professional development.
▪ Agree the method for measuring objectively the progress of the Settlement in relation
to its vision, mission and strategic priorities, business plans and annual targets, and to
receive regular reports from the Chief Executive and senior staff on the performance of
the Settlement.
▪ Ensure that the views of members on the Settlement’s performance are regularly
gathered and considered by the Board.
▪ Hold the Chief Executive to account for the management and administration of the
Settlement.
▪ Ensure that the Chief Executive receives regular, constructive feedback on their
performance in managing the Settlement and in meeting annual and longer term goals.
c) Legal and Regulatory Compliance
▪ Ensure that the Settlement complies with all legal and regulatory requirements.
▪ Has a sound grasp and awareness of its duty of care in safeguarding and that policy
and practice are aligned to make the Settlement a safe place for members, especially
children and vulnerable adults.
▪ Understand the rules and constitution that govern the Settlement, and to review the
effectiveness of such rules and constitution periodically.
▪ Agree the levels of delegated authority, whether to the Chief Executive, the Chair, ViceChair and Treasurer of the Board, or to other groups or individuals.
d) Guardians of the Settlement’s Assets
▪ Ensure that the Settlement has satisfactory control systems and procedures for holding
in trust for the beneficiaries all monies, property and other assets.
▪ Ensure that monies which are invested on behalf of the Settlement are well-managed,
within the constraints of the law and ethical and other policies laid down by the Board.
▪ Ensure that the major strategic and operational risks to which the Settlement is
exposed are reviewed annually and that systems have been established to mitigate
these risks.
▪ Ensure that the income and property of the Settlement are applied for the purposes set
out by law and for no other purpose, and with complete fairness between people who
are eligible to benefit.
▪ Ensure that intangible assets such as organisational knowledge and expertise,
intellectual property and the Settlement’s good name and reputation are properly
safeguarded.
e) Promotion of the Settlement and Engagement with Stakeholders
▪ Be prepared to act as an ambassador for the Settlement when asked to by the Chief
Executive or Chair of Trustees, and to work within an agreed brief.
▪ Attend events as an ambassador for the Settlement, to network and promote the work
of the Settlement.
▪ Seek at all times to raise awareness of the work of the Settlement to potential
beneficiaries.
▪ Assist with fundraising and awareness-raising through appropriate speaking and
networking events, with support and training as appropriate.
4. Recruiting Trustees with particular experiences
As part of a regular process of self-audit, the Trustees have identified a particular need to
recruit Trustees with experience of:
▪ Fundraising – from the perspective of either charitable trusts or high net worth
individuals or both, to help maximise our chances of success in fundraising activities
▪ Finance – to be a second finance Trustee, in addition to the Treasurer
▪ Property and general management – to help us to maintain, refurbish and develop
plans for our historic building
▪ Charity experience – to bring knowledge of financial and operational management in
that sector
▪ Lived experience - Ensuring the perspective of volunteers, members and alumni is
represented in decision making
Although the Board is very effective, it lacks significant diversity, which diminishes its
capacity to be even more effective. The Trustees would therefore particularly welcome
interest from those from UKME/Global Majority Heritage backgrounds, younger people and
people with disabilities, all of which are under-represented on the Board.

5. Person Specification
Expressions of interest are invited, in writing, with examples of experience in these areas :

Essential Experience & Skills

• Willingness to devote the necessary time and effort
• Ability to contribute to the strategic vision and direction of KLS
• Ability to work as an active and vocal part of the Trustee board
• Effective communicator – both verbal and written 
• Willingness to be available to staff for advice and enquiries 
• Committed to KLS’s mission, vision and values and its work 
• Knowledge of Battersea / Wandsworth

No prior experience is needed. Full training and support will be given.

6. Further Information

• Katherine Low Settlement is committed to equal opportunities.
•  All offers to volunteer at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS may ask for an enhanced DBS check.
• You will adhere to matters of confidentiality concerning this role and the KLS team.
•  An induction is given. This includes sharing KLS policies and procedures relevant to each post. 

Overview

Are you practical, hands-on and enjoy being a friendly face in your local community?

Scarborough Community Furniture Store make deliveries and collections of donated furniture on a daily basis, and volunteers can provide additional support to our driver team with the loading and unloading of items, and being a friendly, welcoming representative of the store out in the local community.

We are currently looking for van support volunteers to assist on a Wednesday, Thursday and Friday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Assisting the driving team with their deliveries and collections
• Supporting a driver on their route in their van
• Using the phone to communicate with customers about when you will be arriving
• Loading and unloading furniture into vans at the store and at customer’s home
• Being an ambassador for our organisation, by giving polite, helpful and friendly service to the customers you are visiting

Skills required:

• You will need to undergo a DBS check for this role as you will be entering customer homes
• You will need to communicate well with the rest of the driver team
• You need to be able to lift and move furniture - although we will never ask you to lift anything you are uncomfortable with and will provide full manual handling training
• You will need to be a positive, helpful and friendly representative of Community Stores as you interact with the local community
• There is no need to have a driving license for this role

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Wednesday, Thursday and Friday

Who this role would suit:

• Those looking to gain skills and experience in warehouse work, delivery work and customer service
• Anybody willing to learn, support, and be part of the van team

Volunteer: “My favourite experience of volunteering at CFS was that I could meet new friends and experience local culture. I learnt so many transferable skills”