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This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
We are currently recruiting for a Finance and Business Assistant
We are committed to operating within the legal framework of the Equality Act 2010. As our organisation qualifies for an exemption under Section 9 of the Act, we only recruit female candidates for this role. This exemption is applied lawfully and in accordance with the specific occupational requirements of our organisation.
Job Summary
Location : Hybrid – main office and remote.
Changing Pathways main office is in Felmores End, Basildon.
Type: On site – hybrid
Salary: £26,500 (pro rata) per annum
Hours : 22.5 hours per week
Term: Permanent
MAIN DUTIES:
1. Monitoring and processing bank, petty cash and credit card transactions
onto the accounting software (Quickbooks).
2. Management of bank and petty cash and credit card reconciliations.
3. Responsibility for the purchase ledger function, ensuring all expenditure
is correctly recorded onto the accounting software, supplier queries are
adequately dealt with, purchase orders raised where relevant and
payments processed promptly.
4. Responsibility for the sales ledger function, ensuring income is correctly
recorded onto the accounting software, sales invoices raised, sent, with
reminders where necessary and donor income records are updated and
maintained.
5. Updating of database OASIS system, reporting and assistance with
controlling of refuge income (rent) and debtors (housing benefit charge).
6. Assist with recording, processing and reporting of client recharges,
including liaising with our partners for timely payments and
reimbursements.
7. Support coordination of cash banking and petty cash processing for all
sites.
8. Obtain relevant authorisation for financial transactions.
9. Monitor shared and personal finance inboxes daily, responding to queries
in a timely fashion.
10. Assist with the provision of information and preparation of reports for
internal and external clients.
11. Support with implementation of new finance operational and
administrative systems.
12. General filing and administrative tasks.
13. Such other tasks that may be required from time to time as is necessary
to ensure the efficient and effective operation of the finance function
and the organisation.
GENERAL:
1. Identify own training and development needs and participate in all
training courses relevant to the Changing Pathway’s commitment to
providing high quality services.
2. Work at all times with due regard to the policies and procedures of
Changing Pathways, including financial regulations, participating in
their development and amendment where required.
3. Willingness to work outside normal working hours including evenings
and weekends and to participate in promotional, fundraising and
income generating events, activities and any other duties as may be
reasonably required by the organisation.
OTHER:
1. The post is subject to a DBS disclosure which will be carried out at
appointment of a candidate.
2. This post is subject to completion of a six-month probationary period.
3. Must be able to drive (the Pool Vehicle to visit sites) and work across
the whole contract area as required.
4. Must hold business cover insurance on their own vehicle.
5. Post is open to women only under the Equality Act 2010, schedule 9,
part 1
This job description is not designed to provide an exhaustive list of tasks and
therefore the post holder is expected to undertake any other reasonable
duties within the scope of the post as specified by their line manager.
The client requests no contact from agencies or media sales.