Volunteer support manager jobs

Senior Corporate Volunteering Manager
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Home-based with some travel to London and across the UK

London: £38,500.00 - £43,500.00

National: £35,000.00 - £40,000.00

Would you like to take over leadership of a well-established and sector-leading programme? Are you passionate about the value that partners can add through corporate volunteering? If so, we’d love to hear from you.

About the role

In this role, you will be responsible for leading Macmillan's sector-leading Corporate Volunteering programme, building on the growth of the last few years. You will identify, plan and deliver exceptional volunteering opportunities for employees of our corporate partners. You will encourage innovation and think strategically to ensure we never miss an opportunity to provide more support for people living with cancer.

You will work with some of Macmillan’s most high profile corporate partnerships on our existing portfolio, leading another member of the team to ensure we are delivering best in class volunteer experiences at all times. You will work with an extremely diverse range of internal and external stakeholders and manage excellent relationships across the board, influencing those around you to ensure you are equipped to deliver to tight deadlines and ambitious targets.

About you

You have a track record in exceptional relationship management. You are passionate about the value of corporate volunteering and the impact the private sector can have on people living with cancer through this. You are ambitious, assertive, and confident to influence internal and external stakeholders. You know about volunteer management best practice and you’re well-versed in reporting the impact volunteers can have. You'll have good project management skills, and experience of bringing a new product or service to pilot stage.

You are an experienced leader who can motivate and manage a team in a fast-moving environment. You have proven experience in partnership working, whether that’s in the third, public or private sector.

About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

We strongly encourage people of different age groups, ethnically diverse backgrounds, religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer who welcomes everyone to our team to join us and fulfill their potential with us. If you need reasonable workplace adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs). 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career.

Recruitment Process
The closing date for this role is Sunday 17 July.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

---------------------------------------------------------
Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact the Macmillan People Services Team.

Role: Project Manager

Salary: £33,528 - £36,879 per annum

Location:  London

Contract: Full-time, 6 Months FTC

End Youth Homelessness (EYH) is a movement of the UK’s leading youth homelessness charities. Youth homelessness does not have to be inevitable. EYH drives research, collaboration, awareness and funding to identify and scale interventions that end youth homelessness. End Youth Homelessness was established by Centrepoint in 2014 and has achieved great success. In 2022, End Youth Homelessness will embark on the next stage of its journey as an independent charity supporting its Member Charities in their vital work helping young people leave housing insecurity behind.

The Project Manager will be will be a pivotal member of the EYH team as we embark on our journey to becoming an independent charity. The post holder will play a key role in the development of our new employability programme, the development of a pro bono recruitment consultancy to support homeless and disadvantaged young people into employment. The post holder will work closely with the Head of Operations to develop and implement the project strategy and delivery plan, being responsible for driving the day to day activity of the project. 

This is a unique and exciting opportunity for an entrepreneurial and driven individual with strong relationship and project management skills to join a committed team that is making a tangible difference in the lives of vulnerable and homeless young people across the UK.

What you will be doing…
•  Lead the development of a network of referral organisations and work with them to support young people into job opportunities Develop relationships with prospective partners. 
•  Act as the account manager for our recruitment partner, working closely with their project lead and supporting them to promote the programme across their client base
•  Design and develop project processes 
•  Develop and test commercial options to make the project financially sustainable

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Excellent training package to ensure you have the skills and knowledge to build a new career
- Employer pension contributions of 4%
- Clear career progressions, linked to portfolio work, that enables movement up the pay scale
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice. 

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Project Manager click ‘Apply’ now!
 

Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places. 

In addition, we are growing a range of community based groups running after school as well as some workshops delivered in schools which will support children with developing social and emotional skills and resilience through activities or skills development.

The balance between 1:1 work and group delivery will change according to services commissioned so the post holder will need to be flexible accordingly.

We are actively seeking to broaden the diversity of the team and welcome applications from male candidates, candidates with disabilities and also those with lived experience of the issues we work on, including: exclusion from school, being a parent of a child who has been excluded or who has additional social, emotional or behavioural needs. 

Please note that we operate a mixed delivery approach which would required employees to have the rights to work in the UK and based in the UK.

About the role

Parents play a critically important role in the lives of their children – and parenting can have an impact on short and longer term outcomes for children. However being a main carer for a child can be challenging and is influenced by mental health and well-being, stress, self-efficacy, and broader social factors such as isolation or financial hardship.

Chance UK supports parents and carers of children accessing our services to develop their parenting skills and confidence, reducing stress and isolation and improving confidence.

1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at
further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce
these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do
this via a structured 1:1 weekly mentoring programme, and weekly community groups which support
children to develop the social and emotional skills they need to flourish.

Chance UK Family Support Managers play a vital role in engaging parents in the services their children are
receiving in order to get the best outcomes and lasting long-term change for the children.

About you

The successful candidate will have significant experience of direct support and supervision within a range of social care and family settings. We are looking for a dynamic individual who can take this programme from strength to strength.

You’ll enable us to deepen our engagement and broaden our reach maximining the opportunities for families we work with.

Through all of our parent work strands, you will work with the parent/carers of the children being mentored by Chance UK to identify and build on their strengths and deal positively with challenges that they may face and providing the encouragement and support to enable real and lasting positive change for the family.

Role Competencies

1. Lead groups, activities and 1:1 support which is responsive to the changing need of children and families and in line with the organisation’s strategic objectives and values. Ensuring delivery is of quality and on time
2. Committed to professionalism, professional curiosity and a reflective culture, achieve good outcomes for Parents and Careers through setting high quality standards, bringing appropriate insights from the broader sector into the organisation
3. Sustaining a culture of continuous improvement, championing outstanding practice and creating opportunities to identify, address and root out challenges in order to resolve these. Being accountable for high standards of service and behaviours in line with organisations Values. Creating opportunities for parents voice and parent influence throughout Chance UK
4. Ensure that all Practice protects children and vulnerable adults adhering to Safeguarding policies and procedures, creating a parent positive experience and sign posting families regularly

Duties and Responsibilities

• Forge close partnerships between home and school and encourage the development of positive
  respectful relationships between all parties involved in the home-school interface

• Signpost to other agencies, and support parental engagement with a range of services

• Supporting parents and careers to overcome barriers to a child’s learning and to reduce
  behaviour that might otherwise lead to exclusion

• Maintain accurate and concise case records, including referral processes and ensuring the
  requirements of data protection are met

• Produce evaluation information and complete reports for external funders

• Work in a flexible way including evenings and weekends ensuring that 1:1, group and event
  support is accessible to all parents

• Work on the 0800 out of hours line as part of a rota

• Develop a rapport with schools and families

• Deal with difficult situations and/or individuals in a calm, fair but effective manner

• Deal with sensitive and personal issues in complete confidence displaying empathy and
  compassion

• Contributing to the development and implementation of monitoring, review and evaluation
  processes to enhance programme quality and impact

• Ensuring that all programme work is clearly within safeguarding guidelines and referring all
  safeguarding issues that arise promptly and sensitively

• Hold a large caseload of families supporting them in line with contractual agreements and
  delivering in line with Family Support teams KPI

• To plan for and to delivery well attended Parent Information Clinics, events and Family activity
  days

• To deliver parent workshops with key stakeholders

• 1:1 engagement work including signposting to other services, obtaining specific grants if required,
  troubleshooting any emerging issues occurring on mentoring sessions and working positively with
  other support services

• Deliver ‘A Space To Breathe’ a new 10 week practical, interactive parenting course based on social
  learning theory, trauma-informed and solution-focused practice designed to build parental skills
  and confidence

• Family Group Activities offering parent/carers a chance to test new behavioural strategies and
  have fun as a family in a supported environment

• Plan, lead and deliver Information Clinics, which bring in experts to work on shared parent/carer-led issues (e.g. accessing correct benefits, supporting the child’s Special Educational Needs)

• Create, develop and lead Chance Around The Family Meetings

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Do you have a passion for creating a great working environment with continuous improvement initiatives?
• You will be able to combine technical skills (Project Management, IT, H&S, contractor management) with interpersonal skills to build relationships
• You will deliver facilities and IT which support excellent service delivery for staff and clients
• You will have knowledge & understanding of Health & Safety regulations
• You will have an understanding of effective contract management, as well as experience of managing a range of contracts

Salary: £37,274- £43,349
Closing Date: Sunday 10th July 2022
Interview Date: Friday 15th July 2022

Our Benefits

• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan

We are a London Living Wage employer

Office and Finance Manager

Starting Salary £30k

Do you enjoy a role with plenty of variety? We are recruiting for an Office and Finance Manager who will enjoy working in a busy local charity that delivers public services for unpaid carers. This role will suit you if you have experience of administration or office management and some financial management, and are looking for the next step in your career, or are already experienced and want to play a key role in the leadership and management team of a local charity that really makes a difference. You will be responsible for the management of our business support systems, processes and finances. You will enjoy working with a small team of Business Support Officers and other colleagues and will have excellent organisational skills.

To apply, send your CV with a covering letter outlining your suitability for the role by 9am on Friday 15 July 2022

We have an exciting opportunity for an experienced Regional Fundraising Manager to join our Community Fundraising and Events team. This role covers the West of England (including Wales and Northern Ireland), the ideal candidate will be based within the region. You will join us working 35 hours per week for a period of up to 18 months and in return you will receive a competitive salary of up to £33,884.72 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The Community Fundraising and Events department sits within the Marketing and Income Generation Directorate. Community Fundraising is delivered by our National team who support our network of local branches, centres and volunteers to raise funds within their communities. We are a busy department with lots of exciting things in the pipeline and the Regional Fundraising Manager is an integral part of this growth.

Responsibilities of our Regional Fundraising Manager:

As Regional Fundraising Manager you will have full responsibility for developing and increasing Cats Protection community fundraising in your defined region. You will research, identify and promote new and existing fundraising activities and third-party fundraisers with support from the Income Generation department  

What we’re looking for in our Regional Fundraising Manager:

• Significant fundraising experience
• Experience of managing multiple and sometimes conflicting priorities in an efficient and effective way
• Have excellent interpersonal skills and the ability to communicate effectively
• Flexible to attend evening and weekend meeting and undertake extensive travel throughout your region

What we can offer you:

• salary of up to £33,884.72 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Regional Fundraising Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date:  12th July 2022

Virtual interview date: 18th July 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

Centrepoint is the UK's leading charity for homeless young people. We provide a range of accommodation and support services to young people aged 16 – 25 across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness while continuing to provide young people with a place to call home, tailored support and the opportunity to develop the skills needed to lead happy, healthy and fulfilling lives during and after leaving Centrepoint’s services.

Following the considerable growth in our supported housing provision in recent years, we are recruiting for an Operations Manager to lead the Westminster and Haringey services.  As Operations Manager, you will play a leading role in driving Centrepoint’s vision through running effective, needs-led services, building strong local relationships with commissioners and ultimately achieving positive outcomes for young people.

The services across Westminster and Haringey include a range of supported accommodation, outreach and floating support services for Looked After Children and Care Leavers, including a family mediation service and England’s first Housing First service for Care Leavers.

In this role, you will:

• Lead a number of dispersed services, providing strong and effective leadership and development  for all staff
• Build effective and productive working relationships with commissioners and other stakeholders across the region
• Lead on the quality and performance monitoring of services, driving forward service improvements and seeking out new business opportunities
• Ensure services across the region exceed Ofsted’s national minimum standards and the legislative framework pertaining to 16/17-year-old YP
• Maintain the highest possible standards of safeguarding practice; ensuring that services work in partnership with a range of internal, statutory and non-statutory services

This is an amazing opportunity for an individual with relevant experience and skills to optimise their leadership capacity to make a positive impact towards ending youth homelessness. It takes great people to give young people the futures they deserve, so your personal and professional development is a priority.

At Centrepoint, we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees, and volunteers receive equal treatment.

To apply:

If you have the right skills and the drive to succeed in this role, then please submit a comprehensive CV with a supporting statement telling us how you meet the key requirements in the role specification under knowledge, experience, and skills.

Location: London Hybrid (EC1V 2PT). We would also be happy to consider home-based candidates anywhere across England, Scotland and Wales. Reasonable travel expenses would be reimbursed where home-based.

Salary: £32,374 - £34,013 (London hybrid) £29,788 - £31,296 (Remote) depending on experience

Contract: Permanent, Full time (35 hours a week – Monday to Friday). Part time applications (4 days a week or as a job share) would also be considered.

Start Date: As soon as possible

I CAN is the UK’s leading children's communication charity. We exist to help the million-plus children in the UK who are struggling with speaking and understanding language right now. Each year we design programmes that support more than 15,000 children and we train over 6,000 people who work with children to develop their speaking and understanding.  Our two outstanding schools help children with the biggest communication barriers to overcome them.  We support families to develop their child’s speaking and understanding, and we push for the government to change policies to improve the life chances for children who struggle with their speaking and understanding

We are seeking an enthusiastic and committed Project Support Manager to join our small team in central London. You will have the opportunity to work on a variety of projects across the organisation and have a leading role in the development of I CAN's future online approach to supporting practitioners to be able to help children with difficulties with speaking and understanding language. You will have a key role to play in supporting the Communication Consortium of 36 speech, language and communication focused organisations and engaging with our academic partners who support our What Works Database. You will have opportunities to bring creative approaches to the way we plan and develop our projects.

We are keen to hear from you if you have:

• Excellent communication skills
• Experience of establishing systems and procedures to support project implementation
• Experience of using a range of project management methodologies
• A highly collaborative working style, and
• Some line management experience / ability to support the professional growth and development of others

Does this sound like you? We would love to hear from you if that is the case.

In return we offer you:

• An inclusive and supportive environment
• Hybrid working as well as the tools to work from the office and from home
• Access to our employee benefits programmes (Perkbox and Pension Scheme)
• A range of employee wellbeing interventions
• An investment in your personal development

To apply, please submit your up-to-date CV and a covering letter of no more than two pages, addressing how you meet the criteria outlined above by 9am, on 18 July 2022. Interviews will take place on 26th July 2022. Download the job description and the recruitment pack for more information.

I CAN works within the government’s Covid-19 guidelines.

We serve children and young people from all backgrounds and strive to represent the same diversity in our workforce. We strongly believe there is unity in diversity and are committed to create an inclusive working environment for all. We are under-represented by people who are from ethnic minority backgrounds and those who identify as being from the LGBTQ+ community. We particularly welcome applications from all suitably qualified people from these backgrounds. If you are excited about making an impact in children’s lives, we would love to hear from you.

Please note that we will not close applications before this time and date as we recognise that candidates put a lot of time and effort into making an application and we want to give each of you the time and space to put in an application you feel proud of.

Please note that we will not shortlist candidates who do not submit a CV and a supporting statement.

Due to the volume of applications we receive, unfortunately, we are not always able to respond to every applicant. If you have not received a response within one week after the closing date, you have not been successful on this occasion.

We are committed to safer recruitment practices and to safeguarding and promoting the welfare of all children. We expect all staff and volunteers to share this commitment. This post is subject to an enhanced Criminal Records check.

Are you enthusiastic and personable with volunteer management experience able to deliver world class stewardship, campaigns, and engagement? Can you help grow the volunteer programme at one the U.K largest health charities? Do you want varied role where no two days are the same?

If so, you could be the Volunteer Manger we are looking for!

About the role

As our Volunteer Manager, you'll develop Volunteering across the British Heart Foundation (BHF) Marketing, Fundraising and Engagement directorate, to deliver a consistent and cohesive experience.

A varied role, you’ll be working collaboratively with stakeholders to develop our BHF fundraising Volunteering proposition and support delivery of our strategy to increase reach, income and organisational capacity.

Responsible for sector leading volunteer program, you will support research and development of opportunities and new ideas to motivate and engage new and existing volunteers to support in the BHF.

Providing expertise and delivering roll out of fundraising volunteering guidance, you’ll support fundraising volunteer on-boarding and training.

Volunteers are the life blood of British Heart Foundation; you’ll ensure volunteers know how much they are valued.

Working arrangements

This is a 10-month contract, covering family leave.

This is a home-based contract, there will be some requirement to travel to BHF offices where necessary for team events and meetings.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

About you

As our ideal candidate, you'll have experience delivering volunteer stewardship, communication and campaign management and be enthusiastic and personable able engage and excite internal and stakeholders about a volunteering, creating buy in.

With expert knowledge of sector best practice including innovation, governance, and compliance in volunteering & fundraising, you’ll have experience delivering, engaging volunteering propositions including acquisitions.

Creative and innovative you be able to spot and develop opportunities whilst being able to translate strategy into operational plans and deliver targets. You’ll have a strong understanding of fundraising and supporter motivations and have experience of managing complex projects to enable strategy delivery and evaluation.

You’ll have commercial acumen, with excellent organisational and analytic skills, to provide insights and manage a dynamic workload.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research. 

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews will be held over Microsoft Teams.

We are looking for a part time Shop Manager to work well alongside another part time Shop Manager, as a job share in the management of the shop and its volunteers, working to achieve maximum profitability, excellent customer service and awareness of the charity. The job involves manging the till, manual handling and sorting of donated goods. The role will work Monday, Friday and Saturday, 9.45am – 5.15pm. They will be required to work flexibly to provide cover during the absence of the other part time Shop Manager when they are sick or on annual leave, where they will run the shop during this time.

Tasks will include (and are not limited to):

• Helping meet sales targets
• Controlling expenditure to maximise profits
• Support the Manager with shop campaigns
• Ensuring volunteers maintain a high standard of customer care
• Supporting in pricing of items
• Controlling stock
• Arranging displays
• Assisting in recruitment and managing volunteers
• Ensuring volunteers are trained and meeting health and safety regulations
• Cash register procedures to ensure security of the shop takings
• Act as a keyholder

We are looking for passionate and committed candidates who have good managerial skills and are able to motivate a team, with some experience in the mental health field.

Mind in Croydon is a high quality, growing charity that prides itself on serving the people of Croydon and surrounding areas who need support with mental health issues. We seek to empower clients to lead a full life as part of the community.

Our working environment is a positive, supportive and flexible one. We provide great internal career opportunities for employees and a competitive salary and benefits package, including 28 days holiday (pro-rata), rising to 33 days (pro-rata) after 5 years’ service plus bank holidays, a good pension scheme and an Employee Assistance Programme.

To apply please send your CV and a Covering Letter explaining:

• Why you would like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?

South Wales Victim Focus have an exciting opportunity to join them as a Volunteer Manager, working 37.5 hours a week Monday to Friday.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

South Wales Victim Focus is the main support service for victims of crime across South Wales. The service is funded by the South Wales Police and Crime Commissioner and is delivered by the national charity Victim Support.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• A retention allowance payment in the amount of £500 (pro-rata for part-time roles). This will be paid with your salary following successful completion of probation
• 25 days annual leave plus bank holidays (pro rota)
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our office in Rumney Police Station, Cardiff.

The purpose of this role is to ensure the delivery of excellent services to victims of crime through the recruitment, development and support of a cohort of volunteers, ensuring that the overall aim of helping people cope and recover from the effects of crime is achieved.

The role will work collaboratively with the Operations Manager, Victim Focus Managers and the wider Victim Focus team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for those that access the service.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

FareShare

Job Description –Supporter Acquisition Manager (Individual Giving)

Reporting to: Senior Manager (Individual Giving)

Location: Hybrid / Office Based

Contract: Permanent

Hours: 35 Hours

Salary: £38,000

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 10,000 frontline charities and community groups. During 2021, we redistributed 127 million meals, the equivalent of 4 meals every second through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.

FareShare exists because of two hugely important and highly topical issues.

As a consequence of supply and demand, huge volumes of food are grown or made in the UK and a small percentage ends up as unwanted surplus with little commercial value.

At the same time, there are many thousands of frontline community groups and charities that are providing a vital safety net for the most vulnerable in our society. We seek to squeeze as much social good out of that uneconomic surplus by getting it to almost 10,000 such groups across the UK whilst they provide essential wraparound support services for their beneficiaries.

The Cost of Living Crisis and before it, the COVID-19 have shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide.

It is estimated that over 4.7m UK households are now experiencing food insecurity and whilst the equivalent of 1.3bn meals of good surplus food occurs each year, FareShare believes that it is wrong for these two situations to co-exist.

To combat this, FareShare is moving into an ambitious 4 year programme to achieve

unparalleled growth in both our food volumes as well as our

fundraised income. We are driven by the opportunity to secure even more of the food available at farm gate, manufacturing and retail levels and to do this, we

need to maximise our new groundswell of public support to generate the funds needed to operate at this greater scale. There has never been a more

exciting time to join a relevant organisation which delivers both social and environmental impact, at such a crucial time.

By joining us you would be leading some of our most important work in helping us generate more support from Donors, Corporate Food and Fundraising Partners, Foundations and Volunteers as we strive in our ambition to meet the demand for food

to support the UK’s most vulnerable.

FareShare’s Strategy & Vision
 

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and

achieve the most for our clients/customers.

The role

This is a new role created specifically to help deliver and manage our ambitious supporter recruitment programme. Working closely with the Supporter Retention Manager, the Senior Mass Participation Manager and the wider Fundraising team, the post-holder will lead on specific acquisition campaigns and manage these from inception to completion including data selection, creative, print and post-campaign analysis.

This role offers a fantastic opportunity for the post-holder to help drive innovation in supporter acquisition and make a decisive contribution to a high-performing team.

Main areas of responsibility

1. Lead on Supporter Acquisition activities

2. Lead on new product development encompassing lotteries and gaming

3. Develop and implement continuous test and learn strategies

4. Maximise opportunities for cross-team fundraising campaigns.

Lead on Supporter Acquisition activities

• Take responsibility for the development and implementation of the Individual Giving team’s supporter acquisition programme
• Develop and implement a calendar of supporter acquisition activities across digital and traditional channels in line with agreed workplans and budget targets
• Adhere to regulatory stipulations at all times.

Lead on new product development encompassing lotteries and gaming

• Develop a portfolio of new fundraising offers and means of support
• Liaise with the Gambling Commission as required in the development of FareShare’s lottery products ensuring our fundraising adheres to regulations
• Engage and steward online gamers to generate new income from fundraising via gaming.

Develop and implement continuous test and learn strategies

• Build and implement a framework for testing and rolling out supporter acquisition strategies
• Keep up to date on the latest trends and techniques in fundraising and apply learnings as appropriate on new and existing supporter acquisition initiatives
• Work with the Supporter Retention Manager to maximise the impact of supporter welcome journeys
• Monitor Supporter attrition levels and implement measures to mitigate disengagement.

Maximise opportunities for cross-team campaigns

• Collaborate with the wider fundraising team including Corporate Partnerships on new and existing income generation opportunities ranging from the Big Give Christmas Challenge to employee giving
• Work with the Senior Mass Participation Manager on joint fundraising campaigns.
• Demonstrable track record in planning, implementing and managing multi-channel direct marketing campaigns
• Experience of developing and managing lottery fundraising products
• Demonstrable track record in generating new income
• Demonstrable experience of strategic planning
• Experience of working as part of a high-performing team, achieving and exceeding income targets
• Experience of briefing agencies and working with marketing teams
• Experience of using a CRM system (preferably a fundraising database)
• Strong project management, prioritisation and planning skills
• Ability to work under pressure and meet deadlines
• Up to date knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person Specification

• Previous experience in multi-channel supporter acquisition programmes
• Knowledge of the latest trends and techniques in supporter acquisition across multiple channels
• Able to demonstrate being a Team player
• Ability to work analytically
• Excellent written and verbal communication skills

Essential Criteria

Desirable Criteria

• Knowledge of Gifts in Wills marketing (cold and/or warm)
• An interest in the impact of food waste on the environment
• An interest in food poverty and its causes

Competencies and behaviours

• Enthusiastic approach
• Desire for change and ability to adapt
• Flexibility and ability to work well as part of a team and alone
• A commitment to Equality and Diversity
• Curiosity and empathy with FareShare’s mission and strategy

Benefits​

• Salary - £38,000 per annum
• Hybrid / Flexible working, with regular UK travel
• 25 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan
• Flexible working

Fundraising Manager (Supporter Engagement)

Do you want to have the satisfaction of knowing you are contributing to Swindon’s only adult hospice? Use your passion and skills to make a real difference and join a much-loved charity with its huge supporter base and in return you will get that feel-good factor.

We are entering an exciting new era where we must build on our historic success and thrive as we emerge from the COVID-19 pandemic and are seeking a Fundraising Manager to grow and develop our income.

Hours: 37.5 per Week – Monday to Friday (Ability to work evenings and weekends is essential).

What is the role?

As a senior member of the fundraising team, you will primarily be responsible for developing beneficial and lasting networks in the community and across the hospice, continually raising the profile of the charity and championing all aspects of our work to generate income that allows us to deliver our vital services. You will lead on longer-term planning relating to fundraising and engagement, as well as delivering supporter relationships, event planning and implementation, managing income streams, pipelines and exceeding income budgets.

A key element of the role will be to take responsibility for external community support and the internal upskilling of colleagues across the organisation on our fundraising approach, messaging and income generation needs.

In addition, you will lead and develop the fundraising community and events team, to ensure the team deliver operational excellence, meet income targets and work collaboratively to deliver on the strategic aims of the fundraising team.

Our ideal candidate will have a proven background in charity fundraising, sales and/or management with experience of leading teams, developing opportunities and influencing stakeholders and have a proven track record of income growth in previous roles. If you have a good understanding of the charity sector, this would be an advantage.

In return, we offer a great range of employee schemes and benefits, including generous annual leave, free parking on-site, on-site café, employee assistance programme, wellbeing team, generous pension scheme, Blue Light Discount Card and so much more!

What we are looking for:

• Experience of leading and motivating teams to meet targets
• Fantastic interpersonal skills with the ability to be engaging
• Excellent negotiation, influencing and stakeholder management skills
• Knowledge of fundraising and the voluntary sector
• Experience of initiating, developing and maintaining strong relationships both externally and internally
• Excellent communication skills (written, verbal and high quality, bespoke presentations, reports & proposals)
• High-level digital & social media skills
• Driver, with a full, current UK driving licence

It would also be great but not essential if you have:

• Experience of working with the general public – public speaking is an advantage
• Experience of planning and organising events
• Experience of recruiting participants/supporters to achieve goals

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

As an experienced Volunteer Manager, you will work with and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication. You will go on to develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.

We offer great benefits including 25 days annual leave plus public holidays, a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

To apply, please email a cover letter outlining your interest and suitability and detailing how you meet each of the requirements in the person specification along with a copy of your CV to [email protected] hda. org. uk. Applications submitted without a cover letter will not be considered.

Closing date for applications is 5pm on Tuesday 5 July 2022
Interviews will be in London on Tuesday 19 July 2022