Volunteer support manager jobs

Temporary (up to 12 months)

£35,853 to £42,181 + Vehicle + Benefits

Home based within South Devon and North Cornwall

Ref: 21383

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health cash plan option

Your role

As a Community Manager, you will be responsible for:

• Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience).
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause.
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences.
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters.

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals.
• Able to work as part of a high performing team, but equally confident working independently, out and about in your area.
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause.

To be considered as the Community Manager, you will need:

• Significant experience of engaging supporters, volunteers and the general public.
• Exceptional written and verbal communication skills.
• People leadership experience, ideally in leading volunteers in a collaborative environment.
• Experience of seeking out and implementing new opportunities for improved performance.
• A valid driving licence.

Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our regional office and our support centre in Poole.

For more information and to apply, please visit our jobs page.

Closing date: 4 May 2026.

Interview date: 12 May 2026 (at our Saltash Regional Base).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Are you our new Interim Senior Marketing and Communications Manager? 
Do you have the strategic vision, leadership skills and creativity to drive high‑impact marketing and communications at a critical moment for a national health charity? Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer? 

We are looking for an Interim Senior Marketing and Communications Manager to lead our Marketing and Communications function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects. 

Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives. 

This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment. 

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.

Join us and together we'll fight for a world where everyone with ovarian cancer lives. 

The role

This is a full-time (35 hours per week), fixed-term position for 12 months.

We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.

If you would like more information about expected office attendance, please refer to the recruitment pack.

How to apply

Click ‘Apply’ to view the full job description and complete your application.

You will be asked to submit your CV and answer three application questions (maximum 250 words each) as part of the process.

You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).

Applications without responses to the application questions may not be considered.

Key dates

• Closing date: 10th May 2026
• Interviews: Week commencing 18th May 2026

If you are invited to interview, you will have the opportunity to request any reasonable adjustments.

Additional information

Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.

We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.

Team: Community Operations 

Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) 

Work pattern: 35 hours per week 

Salary: Up to £31,918.98 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Operations Volunteer Team Manager 

• Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs 

• Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations 

• Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events 

• Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities 

About the Community Operations team: 

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats. 

• our centres and branches care for thousands of cats each year until they are able to find a loving new home. 

• the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region 

What we’re looking for in our Community Operations Volunteer Team Manager 

• Team leader/supervisory experience of both employees and volunteers 

• Good understanding of volunteer management 

• Full valid UK manual driving licence 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date:03 May 2026 

Virtual interview date: w/c 18th May 2026 

If successful, your recruitment journey will include: 

1. anonymised application form 

1. virtual or in-person 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Job Title: Volunteer Development Manager

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.

Status: Permanent

*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.

We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.

As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.

You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.

You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.

This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.

The role will report directly to the Head of People Experience.

Key responsibilities

Volunteer Recruitment and Onboarding

· Develop and implement strategies to attract and recruit a diverse pool of volunteers.

· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.

Training and Development

· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.

· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.

· Organise workshops, seminars, and training sessions to foster continuous learning.

Volunteer Management and Coordination

· Ensure accurate records of volunteer hours, roles, and performance are maintained.

· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.

· Develop and implement policies and procedures for volunteer management.

Volunteer Retention and Engagement

· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.

· Organise events and activities to keep volunteers engaged and motivated.

· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.

Program Evaluation and Improvement

· Monitor and evaluate the effectiveness of the volunteer program.

· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.

· Implement changes and enhancements based on feedback and best practices.

Collaboration and Partnership Building

· Work closely with teams to identify volunteer needs and opportunities.

· Build and maintain relationships with external partners and community organisations to expand volunteer resources.

Technology and Data Management

· Utilise technology track and manage volunteer information.

· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.

· Leverage communication tools and platforms to effectively engage with volunteers.

Other

· Undertake such other duties as may be reasonably required of the post

· Engage and proactively develop excellent working relationships

The person

Knowledge, Skills and Experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role:

· Knowledge of the value volunteers add, and the impact they bring to organisations.

· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.

· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.

- Knowledge of safeguarding legislation, policies, and best practices.

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strategic Thinking: Ability to develop and implement strategic initiatives

• Communication Skills: Excellent verbal and written communication skills

• Interpersonal Skills: Strong relationship-building and influencing skills

• Analytical Skills: Ability to analyse data and use insights to drive decision-making

• Problem-Solving Skills: Proactive approach to identifying and resolving issues

• Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.

Personal Attributes

· Active Listener: Listens attentively to others and values their input

· Collaborative: Values and leverages diverse perspectives and skills within the team

· Adaptable: Able to adjust to new situations and challenges with ease

· Problem Solver: Proactively identifies issues and works towards effective solutions

· Analytical Thinker: Analyses information thoroughly and makes sound decisions.

· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work

· Mentoring: Willing to mentor and support the development of team members

· Innovative: Embraces new ideas and technologies to improve processes

· Ethical: Upholds ethical standards and integrity in all actions

· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

The Salvation Army in Chelmsford has been meeting the needs of its local community for 140 years, offering to all visitors to our centre hope and abundance in all its forms: sanctuary, friendship, work, purpose and, ultimately, new life in Jesus. Reporting to the Corps Officer and accountable to the Corps Leadership Team, the Community Programme Manager will strengthen community engagement and advance the corps’ aims to serve its neighbourhood with integrity, compassion, accountability, passion, respect and boldness through consistent and dedicated service delivery.

Key Responsibilities:

• Establish and maintain effective working relationships with program participants, the local council, other relevant charities, and members of our corps (church).
• Develop & deliver operational elements of the mission program.
• Manage the business resources of the corps, including finances, people, and buildings.
• Ensure procedural and statutory compliance.

If you have an eye for detail and a heart for people, we would love to have you join our team and help us make a positive impact in our community.

The successful candidate(s) will:

• Have proven interpersonal skills
• Experience in a complex & busy setting, and in managing staff and/or volunteers
• Strong administration skills, with the ability to plan, organise, prioritise and enjoy working with people
• The ability to deal tactfully with staff, volunteers and the public.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Wednesday 13th May 2026.

If you love connecting people with purpose, this is your chance to shape something extraordinary. Join Rockinghorse and lead a volunteer community that supports children and families when they need it most.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the Role

In 2025 we launched our five-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme, working across the charity to ensure we have the right individuals to support our work. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills, and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the Role 

Support the charity to deliver brilliant projects and services that support children and their families:

· Work collaboratively across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities, events schedule and office work.

· Communicate regularly with our volunteer community, to highlight upcoming fundraising and challenge events and ensure there is sufficient and appropriate representation in place per event.

· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.

· Lead on and co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity and the role.

· Support volunteers to achieve their aspirations in terms of work experience, education, training or further volunteering during their time with us.

· Co-ordinate individual and/or group supervision and support for volunteers.

· Manage a volunteer database in line with relevant data protection legislation and ensure that all volunteers undergo appropriate due diligence during the recruitment process.

· Encourage and facilitate volunteers to share their experiences as case studies and reflections.

· Co-ordinate volunteer thank you initiatives, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.

· Create partnerships with new corporate and community partners to maintain a steady flow of volunteers into the charity.

· Develop effective working relationships with existing partners, helping to engage local teams in volunteering and fundraising opportunities.

· Oversee work experience placements throughout the year, ensuring a positive experience and maximising the return on investment for the team.

· Manage the offboarding process for all volunteers, ensuring a brilliant experience from start to finish.

· Support the Head of Marketing and Communications to create promotional, marketing and social media materials related to our volunteer programme.

· Modernise and automate processes on an ongoing basis to increase workflow efficiency.

· Lead on the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.

· Report on the volunteer function as part of the management information and against set KPIs and targets. 

Support the charity more widely:

· Represent Rockinghorse at events and activities, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity, including working flexibly during evenings and weekends as required.

· Travel across Sussex as needed in order to attend events and meet with our supporters and volunteers.

Person Specification -

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of volunteer management in a charity and/or not-for-profit.

2. Proven experience of recruiting and managing volunteers day to day.

3. An understanding of safeguarding and welfare management frameworks.

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party partners.

5. Able to prioritise own workload effectively and comfortable with working autonomously.

6. Excellent time management skills with strong prioritisation and organisation skills.

7. Brilliant communication, interpersonal and stakeholder engagement abilities.

8. An understanding of data privacy theory and application.

9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and marketing to support volunteer engagement.

2. Previous work experience with a non-profit, or charitable organisation.

Work skills you’ll need day to day: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills with an adaptable and flexible manner and approach.

4. Excellent written and verbal communication.

5. Ability to support and motivate others.

6. Ability to work on own initiative and as an active team member.

7. Ability to work under pressure and in a fast-paced environment.

Benefits of Working for Rockinghorse Children’s Charity: 

· 25 days annual leave plus bank holidays (pro-rata to part-time working pattern). 

· An additional day of annual leave on your birthday. 

· Additional Christmas closure days (pro-rata to part-time working pattern).

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development. 

· Quarterly reward and recognition days. 

· Opportunity for flexible, hybrid and part-time working. 

· Cycle to work scheme. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________ 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the “Essential” elements of the person specification. Applications without a covering letter will not be considered. If you also meet any of the “Desirable” criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk through the role and answer any questions you may have informally.

All applicants will be shortlisted to proceed to interview based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated timeframes: 

· Application deadline midnight 10th May 2026.

· Shortlisting w/c 11th May 2026.

· Interviews will be Thursday 21st May 2026 in central Brighton.

Interviews will be with the Head of Finance & Operations and the Senior Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Desirable and Work skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st June 2026 (depending on post holder’s availability).

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

A rewarding opportunity has arisen at Sister Circle to support the onboarding and the overall journey of our volunteers.

As Volunteer Training and Support Officer, you will help create welcoming, well-organised learning spaces that enable volunteers to feel confident, supported, and connected in their role. You will coordinate training logistics, prepare materials and resources, support volunteer recruitment and onboarding, and ensure the smooth administration of the programme.

Working within the Volunteering Team and the wider team, you will help our volunteer programme grow and thrive within the communities we serve.

This role would suit someone who enjoys bringing people together, building relationships, and ensuring that the practical details behind a programme run smoothly.

We are looking for someone who:

• Has experience coordinating training sessions, events or similar activities.
• Is confident managing administrative processes, logistics, and records.
• Enjoys building relationships with volunteers and community partners.
• Communicates clearly, warmly, and with empathy.
• Understands trauma-informed, inclusive and culturally responsive practice.
• Can work both independently and collaboratively within a small team.
• Is organised, proactive, and able to manage multiple priorities.

Desirable: experience working with volunteers or supporting marginalised communities; ability to speak a community language such as Bengali, Urdu, Romanian or Polish.

 

How to apply

 Please submit your CV and a cover letter (maximum 1 page) outlining how your experience and skills meet the criteria for the role..

Deadline: 12pm on Wednesday 6th, May 2026

This role is open to female applicants only as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will be required to complete an enhanced DBS check.

Visitor Experience Manager

Location: Painswick, Gloucestershire (GL6 6TH)

Hours: 32hrs per week (over 4 days)

Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?

The location

Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.

Role summary

We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.

You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.

Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.

With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).

You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.

You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.

Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.

• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.

• Experience of establishing and leading a culture of exceptional customer service.

• Experience of running high-quality, profitable events.

• Team management and leadership skills including coaching, development, motivation, and communication.

• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.

• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.

• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.

• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.

• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.

• Great IT skills including with Microsoft Office.

• First aid qualification (or willingness to learn).

What we offer

As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements. 

Salary: £36,220 rising to £36,720 after successful completion of probationary period
Location: Gwent
Contract Type:

• Permanent in line with funding
• Agile – working where and when required, to do the job most effectively 

Hours & working Pattern: 

• 35 hours per week (full time)
• Generally, Monday to Friday, with occasional evening and weekend work 
• Participation in the organisation’s Tier 3 emergency on-call rota (paid)

All team members must work flexibly on occasions to meet the needs of the Charity and the people we support  

Accountable to: Director of Support Services

Accountable For:
• Oversight of the portfolio of services within this role, which will be reviewed periodically in line with funding requirements and organisational priorities.
• Current portfolio: Housing Support Grant–funded services across Torfaen and Newport, including refuge and community services.
• Line management of Assistant Managers

Purpose of the post:Operational management of specialist, trauma-informed support services for people who have experienced domestic or sexual abuse, harm or violence.

Specific responsibilities:

PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATIONS IN THE SUPPORTING DOCUMENTS SECTION.

General responsibilities:

PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATIONS IN THE SUPPORTING DOCUMENTS SECTION.

Interested candidates are welcome to contact Joanna Parry, Director of Support Services, for an informal chat. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date:4th May 2026

We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

Job Role: Regional Manager

Salary: £42,205 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Southwest, covering Exeter, Somerset and Dorset

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Patriciate in an out-of-hours on-call rota.
• Travel across the Southwest region with projects across Exeter, Somerset and Dorset.

While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.

As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.

You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.

What you’ll be doing:

• Lead and inspire Service Managers, providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE).
• Oversee the day‑to‑day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence.
• Drive performance and impact through robust KPI reporting, using accurate data and high‑quality analysis to identify gaps, implement action plans, and support service improvement.
• Build and maintain strong partnerships, working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners.
• Participate in the senior management on‑call rota, providing leadership oversight and back‑up support to local on‑call teams when required.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Full driving licence and access to own car for work purposes.
• Previous experience of managing services and teams across different locations.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Join SEL Mind’s Counselling Service at an exciting time of growth and development, and help improve quality of life for people experiencing mental health problems in the borough of Greenwich.

As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person’s unique needs, histories and aspirations. You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers.

Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards. You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders.

Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches. You will model reflective practice, cultural humility and a strong client focus.

Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services. You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders.

This is an office-based role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 3rd May (11:59pm)

Likely interview date: Tuesday 19th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here.

The role

Cruse Bereavement Support is the UK's leading bereavement charity, offering free support to people affected by grief. As we expand our national volunteering team, we are recruiting a National Volunteer Administrator to provide accurate, timely, and well-organised administrative support across the full volunteer lifecycle.

This is a newly created role and a key part of building a more robust national volunteering infrastructure. You will be responsible for maintaining volunteer records, processing applications and compliance documentation, supporting training administration, and providing general coordination support to the team.

You will work as part of a small, close-knit national team and will need to manage competing priorities with confidence. Attention to detail, strong written communication skills, and the ability to handle sensitive information appropriately are central to the role. Prior experience in an administrative role in the third sector or a similar regulated environment would be an advantage.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If your application CV does not have a CV and covering letter, it may not be considered.

The closing date for applications is 11th May 2026.

Please be advised that if you do not hear from us by 25th May 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability