Volunteer youth support worker jobs

ID: 1826 Service Manager

Service: Wigan Crisis Space

Salary: Starting at £37,211 and rising to £41,518 FTE per annum

Location: Wigan Crisis Space

Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.

The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.

The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.

Main Responsibilities:

· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan

· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.

· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan

Main Requirements (for details check the job description and person specification):

· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.

· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.

·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 20th July 2026 at 5pm

Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Guildford Foyer provides 24-hour supported accommodation for up to 33 young people aged 16–25, including those with a range of complex support needs and young people who have arrived in the UK as unaccompanied asylum seekers.

We are committed to providing high-quality, trauma-informed and psychologically informed support that empowers young people to build confidence, develop essential life skills, and work towards their individual goals and aspirations. By creating a safe, inclusive and nurturing environment, we help residents develop the independence, resilience and connections they need to thrive in the future.

Our dedicated team of Support Workers, Night Workers and Bank Workers work alongside residents with compassion and professionalism, providing tailored support, guidance and signposting across areas such as housing, education, employment, budgeting, wellbeing and positive relationships.

Located in the heart of Guildford, the service is well connected to local opportunities and community resources, enabling young people to build meaningful connections and become active members of their community.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 26 July 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

We're looking for a compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Working with individuals who present challenging behaviours in a learning disability service involves providing person-centred, proactive support that promotes safety, dignity, and quality of life. Staff focus on understanding the reasons behind behaviours, such as communication needs, sensory sensitivities, unmet needs, or changes in health, and use this understanding to reduce distress and prevent escalation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Deliver person-centred care based on individual PBS plans developed in collaboration with Look Ahead's PBS service and multidisciplinary teams.
• Support our customers to achieve their personal goals, participate in meaningful activities, and engage in their community.
• Support our customers with personal care, medication and all daily living skills as needed, whilst promoting independence.

About you:

• Warm, friendly, and approachable.
• Team-oriented and socially engaged.
• Calm and resilient.

What you'll bring:

Essential:

• Experience supporting people with learning disabilities/autism/complex behaviours.
• Understanding of PBS or willingness to undertake PBS training.
• Empathy, patience, and strong communication skills.

Desirable:

• NVQ/QCF Level 2 or 3 in Health and Social Care.
• Prior training in PBS, Maybo, Capable Environments, Active Engagement & Support and/or Reducing Restrictive Practices.
• Full UK driving licence.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

This role covers London & South East including Greater London, Surrey and Sussex

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our London & South East Team to families in the local area, at a time where they need it most. 

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers London & South East including Greater London, Surrey and Sussex

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.If you’d like to find out more about these benefits and working with us, please visit our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team Office, we will only contact those applicants who have been successful.

If you require any adjustments during the interview process, please let us know as part of your application.

There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

About the Role

The Lead Youth Worker plays a key role in shaping, coordinating and delivering high-quality youth provision within the Future Foundations programme at KLS. Reporting to the Head of Future Foundations, this role combines hands-on youth work with leadership, coordination and safeguarding responsibility, ensuring that children and young people are supported through safe, inclusive and engaging activities that promote their personal, social and educational development.

You will lead on the planning, delivery and evaluation of homework clubs, youth activities, trips and holiday programmes, while line-managing and supporting two Youth Workers and supervising interns and volunteers. You will work closely with families, schools, community partners and colleagues across KLS to provide joined-up, responsive support for young people. This is a people-centred leadership role requiring strong safeguarding practice, excellent organisational skills, and the ability to build trusting relationships. You will champion youth voice, promote positive behaviour and inclusion, and contribute to continuous improvement through reflection, data and learning.

Interviews are expected to take place during the week commencing 3 August 2026.

Key Responsibilities 

Youth Club & Holiday Programme 

• Lead the planning, delivery and evaluation of the youth club for newly arrived young people, within Future Foundations, ensuring sessions are safe, inclusive, engaging and developmentally appropriate. 

• Develop session plans and programmes that support young people’s learning, wellbeing and confidence, using participatory and youth-led approaches. 

• Lead the delivery of the weekly youth club, including wellbeing activities, workshops and targeted interventions for newly arrived young people. 

• Lead the planning, coordination and delivery of school holiday provision, including half-term, Easter and summer programmes, ensuring appropriate staffing, safeguarding and risk management arrangements are in place. 

• Work closely with the youth caseworker to encourage engagement and participation of young people at Southfields Academy International Department with the youth club. 

Safeguarding, Behaviour & Inclusion 

• Ensure all practice aligns with safeguarding policies and supports young people’s personal, social and educational development. 

• Maintain accurate safeguarding records, risk assessments and incident reports. 

• Lead on behaviour management and restorative approaches, supporting staff, volunteers and young people to resolve issues constructively

• Deliver safeguarding briefings and provide ongoing guidance and support to volunteers and interns. 

• Promote a culture of safety, inclusion, respect and positive behaviour across all activities. 

People Management & Support 

• Line-manage and support two youth workers through regular supervision, mentoring, appraisal and performance management. 

• Support with supervising interns, including managing timetables, providing guidance and coordinating with KLS colleagues. 

• Work with the Head of Volunteering and youth team to recruit, support, train and develop volunteers and interns, ensuring they understand their responsibilities and contribute safely and confidently to activities 

• Coordinate workloads across the youth team, ensuring staff, volunteers and interns are appropriately supported, work safely and maintain consistent standards of practice.

Youth, Family & Community Engagement 

• Build strong, trusting relationships with young people and their families, ensuring clear communication and inclusive engagement. 

• Liaise with families/carers to share information about activities, expectations and support needs. 

• Build and maintain effective relationships with local youth organisations, schools and partner agencies. 

• Represent KLS at relevant meetings, forums and community events. 

• Refer young people and families to internal casework, advice or external services as appropriate. 

Monitoring, Evaluation & Reporting 

• Support the Head of Future Foundations with monitoring outcomes, collecting feedback and using data to improve programme quality. 

• Maintain accurate records, including registers, consent forms and monitoring data. 

• Contribute to internal and external reporting, including funder and trustee reports. 

• Contribute evidence, case studies and monitoring information to funding applications, reports and evaluation processes. 

• Ensure the voices, experiences and ideas of young people inform programme development, decision-making and evaluation. 

Resources, Budgets & Planning 

• Monitor expenditure and manage resources, equipment and activity budgets in line with agreed financial procedures. 

• Ensure effective use of resources and value for money across youth provision. 

• Support the planning of annual programmes of activity in collaboration with colleagues, young people and families. 

Collaboration & Organisational Contribution 

• Work closely with colleagues across Future Foundations to provide high-quality, joined-up support. 

• Coordinate the School Years Working Group, supporting colleagues to share learning, collaborate effectively and deliver consistent, high-quality programmes across Future Foundations.

• Communicate effectively across teams to enhance service delivery and organisational learning. 

• Participate in supervision, appraisals, training and reflective practice. 

• Work in line with KLS’s values, policies and procedures at all times. 

Person Specification 

Essential Experience 

• Experience of working with refugee communities and/or children and young people and/or other vulnerable groups, with a strong focus on placing participants’ needs at the centre of service planning and delivery. 

• Experience of planning, delivering and contributing to reporting for projects within the voluntary or community sector (preferably with refugee or sanctuary-seeking communities). 

• Strong organisational skills, with the ability to manage multiple priorities and maintain high professional standards. 

• Experience of working sensitively with young people affected by mental health challenges and past trauma, with an empathetic, non-judgemental approach and the ability to build supportive but appropriately boundaried relationships. 

• Up-to-date knowledge of best practice in safeguarding and promoting the welfare of children and young people, and the ability to apply this in practice. 

• Confident IT skills, including use of the Microsoft Office suite, email, internet-based tools and social media. 

• Commitment to KLS’s mission, vision and values. 

• Passion for social justice, education and championing the strengths of families from refugee and sanctuary-seeking communities. 

Desirable Experience 

• Demonstrable experience of managing and supporting volunteers. 

• A recognised qualification in youth work, teaching or a related field. 

• Experience of monitoring and evaluating projects, including collecting evidence of impact and contributing to reports for funders. 

• Ability to communicate in another language, particularly Arabic, Somali, Farsi, Amharic and/or Tigrinya. 

• Knowledge of Battersea, Wandsworth or similar local communities. 

Other Requirements

• Willingness to work evenings - Monday or Tuesday evenings are a requirement and occasional Wednesday and Thursday evenings 

• Enhanced DBS check required (to be undertaken upon appointment) 

• Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs. 

• Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect. 

• Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.

• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS. 

• Excellent communication skills, both written and verbal, with the ability to engage effectively with young people, families, colleagues and partner organisations. 

• Ability to motivate, support and encourage young people to build confidence, skills and aspirations. 

• Ability to work effectively as part of a small team, while also working independently, using initiative. 

Further Information  

• Katherine Low Settlement is committed to equal opportunities.

• All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.

• You will adhere to matters of confidentiality concerning this role and the KLS team.

• An induction is given to new staff, which includes sharing our policies and procedures relevant to this post.

• There is a 6-month probation period for this role.   

Are you ready for a new challenge?

Do you have a passion for working with young people, helping them grow in confidence, discover their strengths, and explore new opportunities? If so, we'd love to hear from you!

Location

This is a hybrid role, combining work from home with work in the local Harlow community. 

Negotiable, up to 30 hours per week, including some evening work (fixed term until 31st March 2027)

About the Role

The Barnardo's Co-op Partnership is an exciting and innovative programme aiming to support more than one million young people to build positive futures.

Our Sedgemoor for our Future service is co-designed with young people and centred around a welcoming, inclusive youth space where young people can feel safe, connected, and empowered to take part in meaningful experiences.

Using a youth work approach, we support young people to:

• Build positive relationships and develop a strong sense of belonging
• Grow in confidence, resilience, and self-esteem
• Take part in a wide range of activities, including creative, practical, and food-based sessions
• Explore issues that matter to them and have their voices heard
• Develop teamwork, communication, and essential life skills for the future

Session Details

You must be available to lead the following weekly sessions:

• Tuesdays – Harlow, 12.15pm-4pm - schools based session
• Wednesdays – Harlow, 12.00-1.30pm- school based session. 6pm-8pm youth club session

As part of your role, you will plan and deliver engaging, youth-led sessions in a variety of settings, including community venues and schools. You will build trusted relationships with young people, create inclusive spaces that meet diverse needs, and support them to achieve positive outcomes.

You will also contribute to community engagement, develop creative approaches to reaching young people across Harlow, and support ongoing evaluation through reflective practice and outcome recording.

What We're Looking For

• Experience working with children, young people, and families
• Strong understanding of safeguarding and child protection procedures, with experience applying this in practice
• Excellent listening and communication skills with a diverse range of children, young people and families
• Creativity and confidence in designing inclusive workshops and group sessions
• Good written and IT skills to accurately record case notes
• Flexibility to adapt to the needs and interests of young people

Interested and want to know more? Please contact Robyn Dunn, Children's Service Manager - Please refer to website via job link for contact details 

When applying, please refer specifically to the Person Specification and Job Description, explaining how your skills and experience meet the requirements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role 

Working closely with the Lead Youth Worker and Youth Worker you will help create safe, engaging and inclusive opportunities for children and young people to learn, build confidence and develop positive relationships. 

Homework Clubs 

• Support the running and planning of two weekly homework clubs for children age 5 - 14.

• Contribute to the development of engaging session plans and learning activities. 

• Research and source resources and materials to support activities and learning.

• Support to plan and run engaging and fun activities/ongoing projects for children attending the clubs.

• Use participatory approaches to ensure young people help shape activities and programme development.

• Encourage children and young people to take ownership of activities and contribute to decision-making within the clubs Implement our behaviour management policy and work from a trauma informed perspective. 

• Support the registration and onboarding of new participants, ensuring records and consent information are accurate and up to date Liaise with families/carers when necessary. 

• Maintain accurate records, registers, case studies, feedback, photographs and other monitoring information in line with organisational requirements and funding obligations.

• Maintain excellent safeguarding practices. 

• Support the wider Future Foundations team to identify support needs and make referrals to appropriate external services and partner organisations.

• Provide cover for youth, mentoring and homework club sessions when required.

Trips and activities  

• Support the planning and delivery of an annual programme of educational, recreational and enrichment activities, including trips during school holidays.

• Ensure that this is done in collaboration with children, young people, their families and other KLS projects. 

• Assist with the summer programme development, organisation and delivery.

Teamwork and reporting 

• Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

• Work with Community Learning Coordinator to refer and encourage parent participation in workshops and other activities at KLS. 

• Contribute information, case studies and impact data for reports to funders, trustees and other stakeholders.

• Communicate well with other teams within KLS to provide a high-quality service to our members 

Other Duties  

• Participate in regular supervision, team meetings and annual appraisals; help to identify your own job related development and training needs. 

• Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect. 

• Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.

• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.   

Person Specification

The following skills and experience are required for this post:

Essential

• Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
• Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 
• Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
• Ability to motivate, support and encourage young people 
• Ability to work as part of small team, whilst also working independently
• Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
• Experience and sensitivity working with young people who are affected by mental health issues and past trauma.Empathetic, non-judgemental and able to form supportive but boundaried relationships with young people 
• Knowledge of up-to-date best practice as regards safeguarding the welfare of children
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media 
• Committed to KLS’s mission, vision and values 
• Passionate about social justice, education and championing the value of families from refugee communities

Desirable

• Track record of managing volunteers
• A recognised teaching and/or youth work qualification 
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Basingstoke

Salary: £26,805.75 - £27,464.70

Hours per week: 37

Contract Type:Permanent 

Reference Number: STOPDA850

Main Purpose and Scope of the Job:

The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.

• Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge.
• Empowering and supporting women to make positive choices.
• Establishing resettlement services to support women to move on from refuge accommodation.
• The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Support Worker

We're looking for a passionate, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Tower Hamlets

£20,010.00 per annum, working 26 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role is: - 2x 13 hour shifts per week, including weekends and bank holidays
Needs to be available for Friday team meetings

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive
* atmosphere
* Working proactively with other members of the team to handle the service caseload and
* administrative responsibilities
* Conducting key work sessions as required, that are innovative and engaging in order to
* achieve individual goals
* Ensuring ongoing assessment and management of risks associated with customers within
* an attitude of 'positive risk taking'
* Providing support with daily living activities, including practical assistance to support
* customers to independent living e.g. budgeting, cooking, establishing a night time routine
* Supporting customers to maintain a healthy environment and where appropriate assisting
* them to clean their accommodation and maintain good personal hygiene
* Assisting in the recording and reporting of customer incidents
* Managing customer referrals, completing assessments and obtaining and maintaining all
* relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage
* customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Essential
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable
* Experience working in a mental health setting or service.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

We're looking for an organised, kind and resilient Support Worker to join our Mental Health service in Hackney.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Clarence Road is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs.

Pro Rota including sleeping

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised

What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our website

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Mental Health Service located in Ealing. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands is made up of a newly refurbished six-bedroom home, located close to each other in Ealing, West London. We work with up to 6 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
• Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
• Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.
• Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making.

About you:

• Ability to advocate for young people in a variety of professional and community settings.
• Values working collaboratively with young people to ensure the service truly meets their needs.
• Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.

Desirable

• Experience working in complex mental health environments, supported accommodation, or similar settings.
• Understanding of trauma-informed and psychologically informed approaches.
• Experience supporting people to develop independent living skills.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Young People Support Worker

We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress into Independence.

Location: Whitley Bay (Depaul House)

Salary: £19,738.88 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 28

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.

As a Young People Support Worker (Whitley Bay), you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living.

You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment.

Your work will be underpinned by the Depaul Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes.

Please note that this job opportunity is offered as a part-time (28 hours per week), permanent role.

Shift Pattern: Saturday & Sunday - 08:00 to 22:00

In this role, you will:

• Provide safe, supportive accommodation and champion the wellbeing of every client.

• Deliver personalised support plans that empower individuals to achieve independence.

• Build positive, respectful relationships with colleagues, partners and the people we support.

• Encourage participation in education, training, employment, and volunteering opportunities.

• Contribute to a positive team culture and maintain a safe, welcoming environment.

• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description