Website and digital marketing manager jobs

Trusts and Grants Fundraising - Tasks and Responsibilities 

• Research and identify new trust and foundation prospects.
• Draft and submit high-quality funding applications and reports.
• Maintain a calendar of deadlines and stewardship activities.
• Record and track pledges, donations, and grant income.
• Ensure that all reporting is completed in a timely and professional manner.
• Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.

Fundraising Administration

• Maintain accurate records in Salesforce and ensure data integrity.
• Reconcile income records with the finance team.
• Process donations and Gift Aid claims.
• Support income tracking and reporting.

Supporter Care

• Ensure timely and appropriate donor thanking.
• Respond to supporter queries via email and phone when needed.
• Assist with donor communications and stewardship planning.
• Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
• Working to consolidate and grow our group of recurring donors.
• Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
• Help manage the stewardship calendar for major donors throughout the year.

Events Support

• Help coordinate logistics and communications for fundraising events.
• Track income and pledges from events like the Annual Lunch.
• Support with ticketing, invoicing, and donor follow-up.

Collaboration and Compliance

• Work closely with colleagues across fundraising, finance, comms, and operations.
• Ensure compliance with GDPR and data protection regulations.
• Contribute to a positive, collaborative team culture.

Centre for Mental Health is seeking a dynamic and experienced communications professional to join our team as Associate Director of Communications (Maternity Cover), starting in September 2025 for 12 months. This pivotal role offers the opportunity to lead our communications work, ensuring all of our written and visual outputs support our mission to drive mental health equality.

As the lead on our media, publications, website, social media and marketing work, you’ll manage the development and delivery of impactful content that engages our key audiences and supports our influencing, marketing and fundraising goals. You’ll oversee the production of high-quality publications, infographics, and multimedia materials. You will coordinate our publications and content schedules, overseeing the launch of a range of content to maximise impact and meet the needs of funders and partners.

You’ll be part of the Centre’s Leadership Team, helping to shape the organisation’s strategic direction, working on organisation-wide improvements and championing equality and anti-racism.

The role will supervise a small communications team, providing support and leadership to ensure excellence across our communications. It involves liaising with a broad range of stakeholders including funders, partners, people with lived experience, suppliers and wider sector colleagues.

Who we’re looking for

We’re looking for someone with outstanding communication skills, a strong track record in media and digital communications, and a deep understanding of the mental health landscape.

You will have a breadth of experience across digital and traditional communication channels and a keen eye for detail. We’re looking for someone with strong project management skills, capable of balancing competing priorities and deadlines to deliver the high-quality resources and analysis which define the Centre’s reputation.

If you’re passionate about mental health and skilled in strategic communications, we want to hear from you. This is a fantastic opportunity to shape the conversation around mental health and drive change for those who need it most.

Centre for Mental Health wishes to increase our diversity and we particularly welcome applications from people from racialised communities and LGBTQ+ applicants. All our shortlisting is done without reference to personal details.

What we offer

We offer wellbeing support including generous annual leave, flexible working, and a comprehensive employee assistance programme. We support your career development with relevant training and offer up to 12% employer pension contributions.

 PR & Communications Lead

Salary: £35,000pa

Hours: 37.5 hours per week 

Location: St Joseph's Hospice, Thornton (L23)  - with flexibility for some homeworking

Reports to: Chief Executive

About Us:
St Joseph’s Hospice provides compassionate, specialist palliative and end-of-life care for people across our local communities. Rooted in values of dignity, trust, compassion, hospitality and respect, we support patients and their families during life’s most challenging times.

Job Overview:
We are seeking a skilled and experienced PR & Communications Lead to take ownership of our media strategy and help elevate the Hospice’s profile. You will manage all communications functions including media relations, branding, internal/external messaging, digital content, and event promotion.

Key Duties Include:

• Developing and delivering a PR & communications plan aligned with the Hospice strategy
• Acting as the main point of contact for all media and press enquiries
• Managing the Hospice website, newsletters, and social media presence
• Supporting income generation through high-quality marketing materials
• Writing press releases, managing media visits, and arranging press conferences
• Maintaining consistent branding across all content and publications
• Building strong relationships with internal teams, supporters, and stakeholders
• Monitoring media coverage and evaluating campaign effectiveness

You will have a recognised Public Relations or Journalism qualification (CIPR or NCTJ) and at least one years experience in a media/communications environment. Strong writing, editing, and digital media skills are a must.

Additional Information

Benefits include an employer contributory pension scheme, 7 weeks annual leave (incl bank hols), access to an Employee Assistance Programme and free onsite parking. Continued access to NHS pension scheme is available for current members. 

Whilst this post is based at the Hospice, there is flexibility for some home working. 

This Post is subject to a Standard DBS Disclosure

To Apply:

The closing date for the receipt of completed applications is: 20th July 2025. 

The role

We’re looking for a high performing, creative and driven Digital Manager to work in our communications and marketing department on a temporary basis, to drive all areas of Family Fund’s digital work.  You’ll develop digital strategies and campaigns that improve conversion with our key audiences, raise vital income and boost brand profile.  You’ll also provide expert advice on the evolution of our digital channels and communications, to ensure we keep pace with fast-changing digital developments. 

The person we’re looking for 

To be considered for this role you’ll need to evidence significant experience managing and improving the performance of digital channels (including social media, e-marketing and websites) using analytics to inform decision-making. You should have specialist knowledge of digital across a range of techniques and have experience in managing paid-for digital advertising budgets and campaigns. With experience using Content Management Systems (CMS) and of platform analytics tools including Google Analytics, Facebook and X, you should have a sound understanding of an integrated approach to digital marketing and knowledge of data protection best practice and legislation.

A confident communicator with strong analytical, literacy and numeracy skills, you’ll be able to work on your own initiative as well as part of a wider team. Organised and hard-working, you’ll be a pro-active self-starter that can hit the ground running and work collaboratively with colleagues to achieve growth objectives for our national charity brand. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.

Information

Closing date: Midnight on Thursday 10 July 2025
Interview dates: Week commencing 14 July 2025

An opportunity as arisen for an experienced marketing professional to join our team at Halton Haven Hospice.

The Hospice is looking to recruit a Marketing and Communications Manager to lead on developing our marketing strategy and to actively engage in running marketing campaigns both internally and externally at the hospice. The successful candidate will be able to build on our existing relationships with local media and our community, whilst also having the ability to shape our marketing plans for the future.

The post-holder will be responsible for managing our website and social media content, writing and co-ordinating press releases and case studies, supporting the promotion of events and appeals and working with colleagues to develop a new marketing and communications strategy.

We are looking for someone who has experience in working cross-departmentally to deliver high-quality campaigns, and who has the ability to handle emotive topics in a sensitive yet compelling manner. The successful post holder must have a positive attitude, be highly motivated, enthusiastic, and friendly. We are looking for someone with proven experience in marketing or a related field, previous charity experience would be a benefit but not essential.

Benefits include company pension, generous annual leave, free parking, health care scheme, excellent training and development courses, additional long service annual leave entitlement and discounted meals.

We are delighted to partner with When You Wish Upon A Star, who, since 1990 have been granting the wishes of children living with a life-threatening illness. As they celebrate their 35th  anniversary they are embarking on strategic change and opportunity, and now seek a Marketing and Communications Manager to work closely with the CEO and Head of Income Generation to lead, develop and deliver the overall marketing and comms strategy.

From memorable visits to Lapland, meeting a favourite celebrity or even visiting Abba Voyage, the charity is inspired by the children they support, and are more ambitious than ever to grow, reach more children across the UK, and continue delivering life-changing moments that truly matter.

Central to telling the stories that inspire, uplift, and drive support for their work, the Marketing and Communications Manager will strong digital marketing skills and experience, alongside a genuine heart, creativity, and ambition.

The successful candidate will:

• Demonstrated experience in developing and delivering effective marketing and communications strategies, including setting and evaluating KPIs tailored to diverse audience groups.
• Proficient in using digital tools and analytics to manage and optimise communications, with a strong track record across multiple social media platforms and successful multi-channel campaigns.
• Strong background in charity communications, including oversight of digital media channels, brand development, audience engagement, media relations, and content creation.
• Excellent written communication skills, with proven ability in copywriting, editing, and tailoring messaging for various audiences, channels, and purposes.
• Solid understanding of GDPR and its application to communications, with experience in managing brand integrity, reputational risk, and stakeholder relationships.
• A track record of creating successful fundraising and/or donor cultivation materials, or similar, and a good level of financial literacy and budget management is desirable but not a deal breaker.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Nottingham, hybrid (3 days office)

Closing date for applications: Wednesday 30th July 2025

However, applications are being reviewed and actioned on a rolling basis. Please apply without delay to avoid disappointment.

We’re seeking a skilled and dedicated Communications & Digital Marketing Manager to join our small UK-based team. In this flexible, remote role (21 hours per week), you’ll use your creativity and expertise to raise awareness and grow support to help transform the lives of street-connected children in Kolkata, India.

ABOUT THE HOPE FOUNDATION FOR STREET CHILDREN (HOPE UK)

• HOPE UK raises awareness and funds for street-connected children and slum–dwelling communities in Kolkata, India, supporting 60 projects (in education, protection, healthcare, vocational training) delivered by The Hope Kolkata Foundation.
• Since 2007, HOPE UK has raised over £1M and currently supports 621 children via a child sponsorship programme.
• Mission: Empower marginalized children and communities through healthcare, education, protection and life skills.
• Vision: A world where it should never hurt to be a child.

KEY ROLE OBJECTIVES

• Grow and diversify the UK supporter base
• Create compelling content to drive engagement and support fundraising
• Manage and optimise HOPE UK’s website, email, and social media
• Deliver a UK communications and marketing strategy
• Track and report performance using data-driven analytics

KEY RESPONSIBILITIES

• Plan and deliver engaging on-brand content across digital platforms (website, email, social media)
• Manage content calendar and campaigns to raise awareness of HOPE and support fundraising initiatives
• Monitor and manage social media channels (Instagram, Facebook, LinkedIn) to maximize audience engagement and growth
• Identify new opportunities (e.g. Influencers) and respond to comments as required (real-time)
• Produce newsletters (Mailchimp), manage segmentation and CRM (Beacon) integration with website
• Update and optimise HOPE UK website (Wordpress Elementor), apply SEO and integrate Google Ads.
• Manage Google Ad Grants
• Ensure legal compliance (GDPR, copyright) and safe-guard HOPE’s online brand and reputation
• Write and pitch press releases as required and relevant
• Collaborate closely with HOPE UK Head of Fundraising, wider HOPE UK team, and occasionally external partners and supporters
• Collaborate with HOPE Ireland and HOPE Kolkata Communications and Digital Marketing team as required / relevant
• Oversee the marketing budget
• Represent HOPE UK at events as relevant, if requested
• Have a flexible and collaborative approach, particularly on live campaigns and monitoring social media, which might require working outside usual office hours
• Be available for potential overseas travel to Kolkata
• Must be UK based

EXPERIENCE & SKILLS

• Proven comms/digital marketing experience (charity sector essential)
• Strong writing, creative content creation, editorial judgment and campaign analysis skills
• Skilled at increasing audience engagement and understanding CTA messaging to drive fundraising
• Proficient using Wordpress Page Builders, specifically Elementor
• Proficient in Mailchimp, Canva, Hootsuite or other scheduling tools 
• Experience of optimsing Mailchimp and Website integrations with a CRM (preferably Beacon)
• Experience optimising UX on websites
• SEO and Google analytics knowledge and experience of managing Google Ads
• Experience using creative software (Canva, Photoshop, video editing tools, etc)
• Self-starter; team player; flexible approach to working hours; resourceful; excellent communicator
• An understanding of, and affinity with, Indian culture is desirable
• Knowledge of using a Macbook is desirable

If you have the relevant skills and experience, along with a real passion for the work we do, we would love to hear from you. Upload your CV and a supporting statement telling us why you want to work for HOPE UK, how you meet our criteria and what you can bring to the role.  Please note we will not consider any applications without a detailed supporting statement and, as a small team, will only contact successful candidates.

First interviews will be held: 7 - 8 August (online)

Have you got the tenacity and talent to shape and execute the eoa’s digital marketing strategy to drive higher and more meaningful engagement with our target audiences?

Do you enjoy persistently looking for ways to improve performance and drive best practice to optimise audience experiences and create amazing engagement results?

As our Digital Marketing Lead you will be responsible for all digital channels including website, socials and email marketing campaigns ensuring they are aligned with and support the eoa’s strategic and operational goals.

You will also collaborate across teams sourcing and contributing content, supporting cross channel campaigns and aligning and optimising our digital activities.  This will include managing and maintaining the eoa website, ensuring it has engaging, compliant and up to date content that is optimised to deliver a seamless user experience through intuitive, accessible navigation and engaging content that meets the evolving needs of our users.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.

Join us on this exciting journey where your expertise will contribute to growing an economy that puts people at the heart of business.

Role Summary

Contract: Permanent

Hours: Full time, 37.5 hours per week

Location: eoa HQ (Brough) Mon - Wed, WFH Tur - Fri. Occasional UK-wide travel

Annual leave: 30 days (plus Bank Holidays)

Pension: up to 7% (matched against your own contribution) after 1 year's service

Reports to: Strategic Communications and Public Affairs Manager

Management: none

Key responsibilities

Email Marketing

• Plan and execute targeted, data-driven email marketing campaigns aligned with the eoa’s business calendar and goals, using segmentation, A/B testing, and marketing automation tools.
• Optimise email performance and reach through continuous testing, tracking, and refinement, ensuring compliance with industry best practices.
• Report campaign outcomes and performance insights regularly to stakeholders to inform future strategies

Website Management

• Manage and maintain the eoa website, ensuring timely, relevant, and SEO-optimised content through collaboration with content creators.
• Monitor analytics and user behaviour to enhance navigation, performance, and overall user experience.
• Ensure website compliance with accessibility, GDPR, and brand guidelines, coordinating with all stakeholders as needed.

Digital Strategy and Analytics

• Align and optimise digital activity across all our digital channels (website, membership community platform, and social channels) with eoa goals, collaborating across teams and supporting cross-channel campaigns.
• Monitor performance and trends, reporting on KPIs and providing insights for improvement, while staying current with best practices.

Success in this role

Success in this role means developing and delivering an effective email marketing strategy that drives higher engagement and reach with our target audiences, while also ensuring our website and digital channels offer a co-ordinated seamless user experience. This includes creating intuitive, accessible navigation and maintaining clear, engaging, and relevant content that meets the evolving needs of our users.

Key outcomes for the role

• High-Quality Content: Creation of compelling and visually appealing email templates and campaigns.
• Campaign Performance Optimisation: Continuous improvement of campaign performance through A/B testing and data-driven insights
• Audience Engagement: Increased engagement rates, including open rates, click-through rates, and conversion rates, increase in email subscribers, reduction in unsubscribe rates
• Seamless and inclusive user experience (UX): Ease of navigation (low bounce rates, high click-throughs), mobile responsiveness (consistent performance across devices), and accessibility compliance (WCAG standards and accessibility audits).
• High-quality, user focussed content experience: Content relevance and engagement (time on page, scroll depth, user feedback), clarity of messaging (user comprehension testing, bounce rates), and content freshness (frequency of updates, return visit metrics).
• SEO (Search Engine Optimization): Keyword Optimisation: Use of relevant keywords to improve search engine rankings.  Meta Tags: Proper use of meta tags, titles, and descriptions.  Alt Text: Use of alt text for images to improve accessibility and SEO.

About you

• Proven experience in successful email campaign marketing and website management.
• A high degree of experience using design tools including Canva and Adobe and managing relationships with agencies.
• Strong knowledge of CRM and marketing automation platforms such as iMIS.
• Experienced in using a mailing platform such as Mailchimp or HubSpot.
• Competence in Google Analytics and SEO best practices.
• Excellent writing, proofreading, and digital content creation skills including Canva and Adobe.
• Managing, coordinating or supporting communications or marketing campaigns and projects from start to end. 
• Strong analytical skills and experience with web analytics tools to translate insights into actionable strategies.
• Adept at working independently and collaboratively within a small team.
• Experience working with membership organisations or charities.
• Familiarity with employee ownership or purpose-driven business sectors.
• Organised, with strong time and project management skills.

The eoa commits to recruiting from a diverse range of backgrounds and welcome applications from under-represented groups. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people. We recruit on both skills and fit with the values of the eoa as a purpose-driven organisation. 

We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

We're looking for a passionate and strategic individual to join our record-breaking and award-winning team, leading our voluntary income and marketing functions. This is a unique opportunity to combine creativity, leadership, and purpose, helping secure the future of hospice care across Essex.

About the Role

As Head of Fundraising and Marketing, you’ll take the lead on delivering ambitious and integrated fundraising and marketing strategies. You’ll work collaboratively across the charity to grow income, raise awareness of our work, and strengthen engagement with our supporters, patients, families, colleagues and volunteers.

You’ll inspire and lead high-performing teams, ensuring our fundraising is ethical, sustainable, and diverse, while also developing engaging marketing campaigns that reflect the compassionate care we provide.

This role sits at the heart of our organisation and offers a real opportunity to shape our future success.

About You

You’ll be an experienced and forward-thinking leader, passionate about the power of storytelling, relationships and community support. You’ll also bring:

• A proven track record in both fundraising and marketing leadership.
• Excellent communication and interpersonal skills.
• A collaborative and values-driven approach.
• Knowledge of charity governance, income generation and marketing best practices.
• A commitment to continuous improvement and team development.
• Strategic insight with hands-on delivery skills.

Spark Inside runs coaching programmes in prisons across London and the South East, to encourage rehabilitation and reduce reoffending. 

We are one of the first organisations to take life coaching to people living and working in prison and to use systems coaching to bring together staff and prisoners in UK prisons. Our expert coaches are qualified and trained professionals. In addition to developing and delivering innovative coaching programmes, we are also committed to working with parliamentarians and government officials to influence criminal justice policy, and shift the perception of people in prison, platforming their voices and highlighting their unlocked potential.

To achieve our ambitious strategy, Spark Inside is seeking a Communications Manager to help raise the charity’s public profile, build influence with policymakers, attract funders and commissioners, and ensure the lived experience of young people in the justice system shapes our messaging, campaigns and strategy.

You will work with the Head of Communications and Advocacy to deliver a programme of compelling external communications activities through digital, print, press and events in order to increase Spark Inside’s visibility and ensure our key messages are wide-reaching and impactful.

You will report to the Head of Communications & Advocacy and work closely alongside our Participation and Engagement Manager and Policy Lead, with line management responsibility for a part-time Communications Officer. You will also work with a range of external freelancers on design, film and print. You will build and maintain good relationships with colleagues across the whole Spark Inside team, offering support and advice as well as drawing on their expertise and insights to make our communications impactful and engaging.

While target-driven, you will have a supportive style and work in a highly collaborative way with colleagues across the organisation.

You will share a passion for our cause, and a commitment to high standards. You will be highly organized, enthusiastic and motivated, with a talent for building relationships and networking. You will be up to date on the latest digital tools and trends and able to harness them to take Spark Inside’s communications to the next level.

To find out more information about the responsibilities of the role and required experience, and how to apply, please see attached job description.

We look forward to hearing from you!

Looking for a proactive and detail-oriented Web Content Manager ready to hit the ground running? We're looking for an experienced digital professional to join our team on an interim basis, supporting a wide range of web content and digital communications activities. Looking to interview week commencing the 30th of June, so please apply ASAP.
Key Responsibilities:

• Respond to and deliver on web content requests from editors and stakeholders, offering expert advice on best practices.
• Design and adapt web pages in line with brand style, usability, and accessibility standards.
• Manage the publishing inbox, quality-check content, and liaise with editors for revisions.
• Generate reports using GA4 and Looker; support campaign tracking with UTMs and paid social data.
• Deliver occasional training sessions via MS Teams using existing templates and scripts.
• Test and report website issues to our development agency.
• Provide ad-hoc support to the Senior Web & Content Manager and wider team.

Skills & Experience:

• Proven experience in a web content management role.
• Strong interpersonal and communication skills across all levels.
• Solid understanding of web best practices, user journeys, and WCAG accessibility standards.
• Ability to work independently while balancing stakeholder and user needs.
• Working knowledge of on-page and basic technical SEO; experience with tools like SEMrush.
• Proficient in GA4 reporting and analysis.
• Strong project management and organisational skills.
• Understanding of digital image rights and permissions.
• High attention to detail and a methodical approach.
• Comfortable working in a fast-paced environment with multiple stakeholders.
• Availability to work in the office 2-3 days per week.
• Umbraco CMS
• Google Search Console
• Google Tag Manager (GTM)
• Previous experience of working in a digital role for Membership, Education or the wider public sector

If this role is of interest, please apply ASAP with an up-to-date word version of your CV or get in contact to discuss the role in detail.

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Are you a visionary designer and storyteller ready to inspire global audiences?
Do you want to use your creative skills to help change young lives around the world?

Join King’s Trust International – a global charity founded by His Majesty The King to tackle youth unemployment and empower young people to learn, work and thrive. We deliver life-changing programmes in over 20 countries, helping young people build brighter futures.

We’re looking for a Creative Content Manager to lead the design and development of powerful visual and video content that brings our work to life. From compelling social videos and campaign assets to reports and print materials, your work will elevate our global brand, engage key audiences, and amplify the voices of the young people we serve.

You'll play a leading role in:

• Designing creative content across digital and print platforms

• Storyboarding and editing videos that inspire action

• Managing and collaborating with external creatives and suppliers

• Overseeing our global content library (DAM) to ensure assets are accessible, impactful and used effectively

You’ll work closely with an experienced marketing team and creative partners across the world, from the United Kingdom to Nigeria, India to Jamaica. This is a unique opportunity to make your mark at an organisation growing in influence, ambition and reach.

What we’re looking for:

• A strong portfolio demonstrating graphic design and video storytelling skills

• A passion for content that informs, moves and inspires

• Experience managing content pipelines and creative suppliers

• An eye for detail and a heart for purpose-driven work

• Experience working with international or culturally diverse audiences

• Confidence using Digital Asset Management systems or content libraries

How to apply
As part of your application, we’d love to see examples of your creative work. Please include:

• A link to your design portfolio

• Evidence of your video editing work – such as a YouTube or Vimeo link, or social media accounts that showcase your work

Applications without examples of design and video work may be at a disadvantage, so please show us what you can do.

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with 500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

● The quality of teaching, learning and assessment of computer science and related

subjects.

● Our fantastic progression outcomes for our learners.

● The breadth and depth of our industry partnerships.

● Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds.

● Our high support, high expectations culture for staff and learners.

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in

October 2018 and again in March 2023.

Job Purpose

This is a hands-on, delivery-focused role that blends creativity with data insight to

deliver engaging, effective campaigns that support recruitment and engagement across Ada’s key audiences.

To be successful in the role the post holder will:

● Have excellent organisational skills with the ability to manage multiple campaigns and coordinate content across channels.

● Be detail-oriented, with the ability to interpret performance data and act on insights.

● Be adaptable, proactive, and comfortable working in an evolving environment.

● Bring an interest in digital marketing and a desire to grow skills across social media,

website management, and campaign delivery.

● Demonstrate working knowledge of digital marketing tools, platforms and analytics (CMS systems, Meta and Google Ads, web analytics dashboards.)

● Understand basic design principles and be comfortable supporting colleagues to shape and optimize social-media first creative assets.

● Show initiative and a practical approach to problem-solving and campaign execution.

● Possess strong communication skills, with the ability to work independently and as part of a cross-functional team.

Role Responsibilities

● Post and schedule content across Ada’s social media platforms and website.

● Monitor performance across platforms and use analytics to inform content and campaign optimization.

● Plan and deliver targeted paid campaigns across social media and contextual advertising platforms.

● Collaborate with agencies and media publishers to support effective campaign delivery.

● Optimize live, paid media campaigns (adjusting creative, messaging and targeting to

maximize impact)

Website management:

● Create news items for the website.

● Ensure pages are SEO optimized to drive organic traffic.

● Manage annual website reviews and implement changes.

●Analyse and optimize website performance.

● Support the delivery and tracking of Ada’s annual communications plan across target

audiences.

● Stay up to date with digital marketing trends and platform developments to keep Ada’s activity current and effective and contribute to Ada’s overall digital marketing approach.

Other Requirements

● A passion for working with young people and adults to help improve their life chances.

● A commitment to on-going personal development.

● A willingness to work flexibly and where necessary outside of normal working hours.

● Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please get in touch with the HR department.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have.

Interviews will be arranged on a rolling basis based on receipt of applications and we reserve the right to remove the advert before the above closing date so early applications are recommended.

Thank you for your interest in the role and good luck with your application!

Overview:
 

We view Email as a key growth opportunity in our digital mix. As such, the Email Officer will work alongside the Email Marketing Manager as a consultant to wider stakeholders and help to establish the foundations of a scalable email programme. As well as growing our supporter base across our 3 brands and creating emails they look forward to seeing in their inboxes.

You will join a team of marketing specialists playing a pivotal role in merging marketing and technology, supporting stakeholders' fundraising ambitions, and helping the Foundation achieve its mission to build the foundations of a healthier society.
 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:

• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Key Responsibilities

• Use your knowledge of email excellence to bring surprise and delight to the inboxes of our supporters, contributing to the quality of their supporter experience across our 3 brands.
• Act as the frontline email expert, using your specialised skills, knowledge and experience to provide consultation to stakeholders guiding them on best practices for emails, campaigns and audience management.
• Be hands-on overseeing the email delivery process from briefing to send by creating email briefs, reviewing the content, managing UTMs and building emails and/or automations. As well as, working with the other officers in the team to triage short-form briefs and action changes.
• Assist in the formation, dissemination and maintenance of key email delivery processes, such as the email calendar, campaign delivery planner on Monday and email quality checklist helping to embed the processes across teams for efficient delivery and alignment.
• Maintain and expand our email reporting to include key metrics, across campaigns, automations and lists. Helping to establish performance benchmarks for key activities, identifying trends and feeding back to wider stakeholders to inform future activity and audience knowledge.
• Identify and utilise insights for data-driven decision-making when formulating campaigns and consulting with stakeholders.
• Stay informed about trends and changes in the Email landscape that impact delivery, tech and reporting for accuracy and continuous development.
• Assist in establishing and managing the email testing framework ensuring it is aligned with wider departmental testing pillars and prioritised based on impact to investigate assumptions deepening channel knowledge.

Knowledge and experience

• At least 2 years of email marketing experience, not limited to the not for profit or health sector.
• A knowledge of at least 2 ESPs and the platforms that form an email tech stack, such as CRMs and integrations.
• Knowledge of the role data plays in audience segmentation and key segments.
• Demonstrable experience planning and building emails based on data-driven decisions and overseeing delivery from planning to send.
•  Experience working with stakeholders of different levels with the ability to confidently communicate informed by experience.
• Knowledge of the different types of emails and automations which form an email programme.
• Experience using raw email data to formulate metrics relevant to an email programme, from emails to list, and meaningfully developing reporting.
•  Have a knowledge of changes in the email landscape and their impact.
• Knowledge of consent, and data protection and processing legislation.

Skills & abilities:

• Passionate about email marketing and stay up to date with changes in the email marketing landscape. 
• Knowledge of the elements that create engaging and accessible emails of all types. 
• Comfortable using email and wider digital marketing technologies.
•  Awareness of audience management practices and the techniques required to maintain list hygiene.
• Experience using analytics platform, such as Google Analytics, to widen reporting beyond in-email metrics for a fuller view of performance.
• Ability to identify insights for impactful testing opportunities.

Personal Attributes
 

• Comfortable speaking with stakeholders of different levels, providing guidance and clear reasoning for decisions.
• Enterprising approach, always looking for ways to improve performance and efficiencies.
• Curious, analytical mindset always informing decisions based on insight with a test and learn approach to ideas.
• Motivated by results and comfortable working in a data driven environment.
• Organised and detail oriented with the ability to proactively manage workloads.
• Dedicated to our values and mission.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme