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Sheffield City Centre, South Yorkshire (On-site)
£37,924 per year
Full-time
Permanent
Job description

Overview of Role:

The CRM and Systems Lead plays a key role in supporting Church Army’s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the ‘go-to’ expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.

Salary: £37,924 per annum (FTE, pro-rata for a part-time role)

Hours: 30-37.5 hours per week (0.8-1 FTE)

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.

Contract:  Open-Ended, Permanent

Application Deadline: Friday 29th May 2026

Interview Date:               Wednesday 10th June 2026

Next Steps:

For more information on the role, you can find the job description and application form on our website.

PLEASE NOTE, WE DO NOT ACCEPT CVs

Application resources
Organisation
Church Army View profile Organisation type Registered Charity Company size 101 - 500

We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

Church Army logo Play
Co.Lab June 24.jpg
Refreshed on: 08 May 2026
Closing date: 29 May 2026 at 11:46
Tags: CRM, Data Analysis

The client requests no contact from agencies or media sales.