Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in H&F?

About the roles

We are looking for Support Workers (Internally known as Project Worker) to join the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.

Working in these roles, your key responsibilities will be to:

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way. 
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives and will be committed to our Recovery Ethos, additionally these roles will suit people with:

• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.

To view the Job Description, full Person Specification and guidance on completing your application form, please click on the ‘document available’ tab on the advert page on our website.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website and start your online application form by clicking the ‘Apply Now’ Button on the advert page.

Closing date for applications: 10am on 30 May 2022

Interview and assessments on: 7 – 9 June 2022

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 
• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

Additional info

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

The post-holder will work with patients to plan the support they need to be discharged home; to support voluntary, community and social enterprise organisations to respond to the needs of people returning home from hospital; and to raise awareness of the wide range of assets available in the VCSE sector that enable people to self–care or provide short-term support.

The Home First Support Worker will use a person-centred approach to support individuals preparing for discharge or recently discharged from Salford Royal Hospital who have been identified as needing additional support within their home and community. The post-holder will work with individuals and families as part of a Home First Community Hub multi-disciplinary team, as well as within the Salford CVS team.

The Home First Support Worker will build strong working relationships across the Home First multi-disciplinary team (MDT) and raise awareness of the wide range of activities and services available in the voluntary, community and social enterprise sector (VCSE) within the Home First Hub as well as the wider Salford Royal Hospital staff team. The post-holder will work pro-actively in partnership with a range of statutory and VCSE colleagues in the Home First MDT to ensure that the needs of individual patients are addressed wherever possible.

The Home First Support Worker will also work with the wider CVS team to map current community provision of activities or services (Age UK Salford, Helping Hands, and the Carers Service, for example) offering support for people to return home and become re-engaged within their community. They will also support a range of VCSE groups / organisations to develop services and activities that meet the needs of individuals.

The Home First Support Worker will be aligned to Salford’s flagship Wellbeing Matters programme, a partnership between Salford CVS and Salford Third Sector Consortium, and draw on existing knowledge from within the Community Connector and Development staff teams from the programme, working closely with that wider team at all times.

If you would like an informal chat about the role prior to applying, please contact Bruce Poole

We are looking to recruit a Housing Officer to take responsibility for the landlord functions of a number of properties within our Housing Management Service. For this role, the successful candidate must hold a full driving licence, have use of a car and be prepared to cover a geographical area within the Nottinghamshire and Derbyshire area.

The post holder will provide an effective, customer focused service to tenants, particularly focusing on dealing with: Anti-social behaviour and tenancy management, improving income, ensuring properties are maintained to a good standard, dealing with housing related court action, working closely with support providers to prevent eviction, and engaging with local communities including the Police, ASB teams and neighbours.

The successful candidate needs experience of working in a housing management role and should ideally be able to demonstrate the following:

• A proven track record of dealing with allocations, sign ups and ending of tenancies

• Experience of carrying out property inspections

• Experience of managing tenancies, in relation to when they are breached and enforcing their terms

• An understanding of housing law and the landlord/tenant relationship

• An understanding of some of the issues faced by vulnerable people and knowledge

of agencies who can help address those issues

• Experience of working with support providers in an accommodation setting

• A qualification in Housing Management or similar level 4 (or a willingness to obtain one with Framework support)

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Job purpose: To provide housing support for residents in their personal and social development to enable them to live indepentantly.

Main responsibilities

1. Provide key 1-2-1 and group support to residents as well as other housing duties
2. To induct residents into their accommodation, ensuring the terms of the tenancy are understood and all health and safety issues fully explained
3. To understand and adhere to the Resident Journey policy as well as the Resident journey guide for Housing staff
4. To be confident in lone-working and to adhere to the lone-working policy
5. To understand and support residents on Licence Agreements and Assured Short-hold Tenancies (AST) as well as carry out actions linked to these Agreements
6. Provide a trauma informed and restorative practices
7. To provide support for all residents included those in funded beds, non-funded beds, unaccompanied asylum seekers at residents at YMCA move on accommodation, to include playing a crucial role in their resettlement and move on
8. To take responsibly for the safety of the residents at the move on properties and and adhere to procedures regarding contacting on-call staff as and when required for emergency situations
9. To have a full understanding of fire safety and evacuation procedures
10. Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) policy including providing support and assistance to the Housing Support Manager
11. To maintain the house rules, with reference to Housing policies
12. To recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate
13. To be proactive responsible to safeguard adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding, undertaking best practice, and carrying out our legal and moral duties to respond to related concerns, disclosures, or allegations appropriately
14. To assist other staff with matters including resident interviews, benefit, and accommodation issues, ensuring that they receive up to date information and are aware of opportunities available to them
15. To keep accurate records on the computerised data systems (AMIS database and Outcome Star) including provide statistics and reports as directed by Senior management
16. To undertake appropriate training, and build up a database of good practice, contacts, and knowledge
17. To keep Housing Management up to date on all relevant housing and resettlement matters
18. To develop and maintain a good working knowledge of current welfare benefits
19. To undertake other tasks which may from time to time be required by the Chief Executive and Senior Management

To provide housing support for residents in their personal and social development to enable them to live independently. 

Main responsibilities

1. Provide key 1-2-1 and group support to residents as well as other housing duties
2. To induct residents into their accommodation, ensuring the terms of the tenancy are understood and all health and safety issues fully explained
3. To complete safety plans for all residents within our housing provison
4. To provide trauma informed care and be the trauma informed champion for the building
5. To lead on completing maintain accomdation plans (MAPS) for residents at risk of losing their accomdation
6. To be the mental health first aid champion within our housing provision
7. To understand and adhere to the Resident Journey policy as well as the Resident journey guide for Housing staff
8. To be confident in lone-working and to adhere to the lone-working policy
9. To understand and support residents on Licence Agreements and Assured Short-hold Tenancies (AST) as well as carry out actions linked to these Agreements
10. To provide support for all residents included those in funded beds, non-funded beds, unaccompanied asylum seekers at residents at YMCA move on accommodation, to include playing a crucial role in their resettlement and move on
11. To take responsibly for the safety of the residents at the move on properties and and adhere to procedures regarding contacting on-call staff as and when required for emergency situations
12. To have a full understanding of fire safety and evacuation procedures
13. Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) policy including providing support and assistance to the Housing Support Manager
14. To maintain the house rules, with reference to Housing policies
15. To recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate
16. To be proactive responsible to safeguard adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding, undertaking best practice, and carrying out our legal and moral duties to respond to related concerns, disclosures, or allegations appropriately
17. To assist other staff with matters including resident interviews, benefit, and accommodation issues, ensuring that they receive up to date information and are aware of opportunities available to them
18. To keep accurate records on the computerised data systems (AMIS database and Outcome Star) including provide statistics and reports as directed by Senior management
19. To undertake appropriate training, and build up a database of good practice, contacts, and knowledge
20. To develop and maintain a good working knowledge of current welfare benefits
21. To undertake other tasks which may from time to time be required by the Chief Executive and Senior Management

To provide housing support for residents in their personal and social development to enable them to move onto independent living and accommodation.

Main responsibilities

1. Provide key 1-2-1 and group support to residents as well as other housing duties
2. To induct residents into their accommodation, ensuring the terms of the tenancy are understood and all health and safety issues fully explained
3. To understand and adhere to the Resident Journey policy as well as the Resident journey guide for Housing staff
4. To be confident in lone-working and to adhere to the Lone-working policy
5. To understand and support residents on Licence Agreements and Assured Short-hold Tenancies (AST) as well as carry out actions linked to these Agreements
6. Provide a trauma informed and restorative practices
7. To provide support for all residents included those in funded beds, non-funded beds, unaccompanied asylum seekers at Hillbrook House, as well as residents at YMCA move on accommodation, to include playing a crucial role in their resettlement and move on
8. To take responsibly for the safety of the residents at Hillbrook House and the building during out-of-hour shifts and to be aware and adhere to procedures regarding contacting on-call staff as and when required for emergency situations
9. To have a full understanding of fire safety and evacuation procedures
10. Adhere to all items, actions and matters laid out in the Resident Journey Programme (RJP) policy including providing support and assistance to the Housing Support Manager
11. To maintain the house rules, with reference to Housing policies
12. To recognise the importance of (internal and external) partnership working in delivering support to people, and to facilitate partnership working where necessary and appropriate
13. To be proactive responsible to safeguard adults, young people, and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding, undertaking best practice, and carrying out our legal and moral duties to respond to related concerns, disclosures, or allegations appropriately
14. To assist other staff with matters including resident interviews, benefit, and accommodation issues, ensuring that they receive up to date information and are aware of opportunities available to them
15. To keep accurate records on the computerised data systems (AMIS database and Outcome Star) including provide statistics and reports as directed by Senior management
16. To undertake appropriate training, and build up a database of good practice, contacts, and knowledge
17. To keep Housing Management up to date on all relevant housing and resettlement matters
18. To develop and maintain a good working knowledge of current welfare benefits
19. To undertake other tasks which may from time to time be required by the Chief Executive and Senior Management
20. To cover the front reception desk of an evening and take any incoming calls

Support Housing Officer

Do you have experience supporting vulnerable adults in accommodation, with varying needs?

Would you like to provide accommodation support to 18-59 year old UK residents? 

This is an exciting opportunity to develop your career in an ambitious, sector-leading organisation where your contributions will be valued.

Please don't delay applying since our client may interview on a rolling basis.

Benefits: As well as fulfilling work and lots of support from your Manager, they offer a health cash plan covering medical, dental and optician costs, a 24/7 unlimited GP adviceline (including video advice), discounted gym membership, an employee assistance programme and life cover.

Location and travel: This position will be based in High Wycombe. A driving license and access to your own transport would be beneficial due to public transport issues to the site. 

Hours: You will initially work Monday-Friday, 7.5 hours per day working one weekend shift in four. You will also be rostered to work on public holidays. Occasional unsocial hours based on the needs of the service.

About the role:

Our client runs high quality housing services. This opportunity is part of a small and committed team supporting 18-59 year old individuals with the transition into independence. You will support clients to adjust to living in shared accommodation, and work with external services to support them to identify move on accommodation. The service provides intensive wrap-around 24 hour support.

You will have experience supporting vulnerable adults with varying needs. You'll also be committed to providing tailored individual support plans to help clients realise their full potential.

This role may involve occasional lone working as well as working as part of a team. You will be required to assist clients to attend appointments within the community, encourage and oversee that the accommodation is kept clean and tidy, facilitate budgeting, cooking and life skill sessions and meet frequently with the caseload to provide support.

An Enhanced Disclosure check is required for this role.

Background information:

This is an exciting time to be joining our client as they embark on an ambitious plan to grow their housing service and double the impact they have across all their accommodation sites.

In 2020/21 they provided over 185,030 nights of safe and secure accommodation to those most in need. Providing considerably more than just accommodation their highly experienced support and complex-needs team deliver over 23,000 housing related support sessions each year through which the housing team were able to support a total of 992 vulnerable individuals to escape homelessness and rough sleeping with 463 of their residents being helped to move-on positively into their own long term settled accommodation.

If you feel that you have the necessary skills and experience to foster a culture of excellent customer service, genuine care for residents, a strong sense of team spirit to maximise outcomes / increase the impact for residents our client would welcome your application.

How to apply:

You need to complete your application on our clients website (you will be redirected by clicking apply).

Before completing your application, please read the attached job description.

Please state your notice period (or the earliest date you can start) in the "Supporting Information" box on the application form.

Please remember to submit your application once you have finished (by pressing the "Complete" button on the final page) or it will be marked as incomplete.

Are you looking for a career supporting vulnerable adults and the flexibility of working nights?

About the roles

We are looking for Night Workers to join the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents, listening and working with an empathetic approach to provide them with support and assistance during the night. You will develop a good knowledge of relevant protocols and safety precautions. As a Night Worker you may be required to work alone and so will be comfortable as a lone worker.  

About you

Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos and genuine desire to support people to transform their lives. These crucial roles would be ideal for people who are looking to develop their career in the sector; you may have experience of working within a similar role or may have worked in other night accommodation / security type positions. To succeed in these rewarding roles you will have:

• Good communication and listening skills with the ability to respond and interact effectively with residents and colleagues.
• The ability to be awake and alert at all times during your night shift and using your initiative and staying calm in the event of an emergency.
• Some experience in following administrative procedures and maintaining clear and accurate records.

Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about shift rotas can be provided further on in the recruitment process.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website and click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 30 May 2022

Interview and assessments on: 8-10 June 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Aim of the role: To support and empower our customers to increase their life skills

Hours:                  37.5 per week.  Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

• As part of your employment package with us, we offer:
• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

Alexandra House is a 80-bed service for adult from the age of 18-65  with a range of support needs, some of which are complex. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery, including casework management, the daily running of busy hostels and promoting an inclusive and empowering culture.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting.  You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

About You

As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We are currently seeking a Children & Young People Support Worker to join our team on a full-time basis.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role:  Children & Young People Support Worker (female only)                    

Salary:  £22,440 - £23,812

Hours:  37.5 per week 

Contract type:  Permanent   

Shift Pattern:  Monday - Friday with every other weekend   

Location: B&NES   

Additional info;   

• On-call (1 in 4 weeks), £100/week when on-call
• This role requires the candidate to have a car (Parking paid if visiting different projects during the working day)

Key Responsibilities:

• To provide practical and emotional support with children and young people (CYP) and their parents and carers to support recovery from domestic abuse.
• To work with and advocate for CYP with statutory agencies, particularly schools and in multi-agency forums to represent their needs and work towards improved wellbeing for the family.
• To manage a case load, undertaking support planning, reviews, risk assessments and safety plans and upholding reporting and statistical requirements. 
• ​Progress and track referrals made into the service.
• Advocate for and implement Client involvement and inclusion
• To ensure personal knowledge is up to date with key legislative and legal requirements.
•  Ensure that organisational administrative systems, including Petty Cash are accurately maintained and updated.
• Work at all times within the Health & Safety and Environmental Health legislation and within safety guidelines, and to work in accordance with the organisation’s Equal Opportunities Policy and with all its other policies.
• Demonstrate flexibility and undertake other duties, which are broadly in line with the above key responsibilities.

​

Qualifications / Requirements -

• ​A comprehensive knowledge around domestic violence and the effects it has on children.
• Understanding of the causes of Domestic Abuse and social exclusion and approaches which seek to address this 
• Health and Social Care qualification an advantage but not required. Experience of working with children is essential.
• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work

Please refer to the full job description here.

​

There are many great reasons to join our team!

• Cycle to work scheme
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 20% staff discount at Julian House charity shops and bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Reflective Practice sessions from objective, external facilitators

​

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. 

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

​

Get in touch

If you have any questions about the Children and Young People Support Worker role, please get in touch with us. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

SUPPORT PLANNER, TEENAGE PARENT SERVICE, NOTTINGHAM, TEMPORARY UNTIL 31/03/2023, 18.5 HPW, FRWK06 £10,063 - £11,146 PRO-RATA

Sunrise House provides accommodation and housing related support for young women aged 16 to 19 who are pregnant or who have young children. The accommodation is situated in self-contained flats in Nottingham. Residents are expected to participate in support planning to boost their skills and confidence and engage in a resettlement programme. Staffs assist service users in finding appropriate move-on accommodation and equipping them with the skills needed for independent living.

We are looking for reliable and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable young women and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To build the skills and confidence of service users to empower them in maximising their independence, including parenting skills.

• To contribute to the achievement of contractual service obligations

• To work in partnership with key stakeholders

• To take responsibility for the welfare of the service users and children  on site

• To assist service users in moving on into settled accommodation

The role will require you to work weekends Saturday and Sunday shifts on a rota. The role requires a degree of flexibility in relation to working hours.

This role is open to women only and Framework considers this a genuine occupational requirement under the Equality Act 2010.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

The organisation

Morgan Hunt are working with a reputable Housing Association based in the North West who hold both general need stock and specialist supported housing services for a range of vulnerable client groups. Our client is looking to recruit an Outreach Worker on a long - term temporary basis, with the view of a permanent post being off to the right candidate.

The post

As an Outreach Worker, you will work 35 hours per week 9am - 5pm with 1 weekend in 5. The service covers the whole of Salford and requires access to a vehicle for work.

The service

The service covers the Salford area and focuses on using an asset - based approach to enable vulnerable clients to live independently in accommodation suitable to their needs and maintain their tenancy. Clients are supported to build on existing skills that will support access to work, training, education, or community-based activities as well as promoting and maintaining a healthy lifestyle and engaging in meaningful activities.

The role

• Use techniques such as coaching and strengths-based approaches to enable clients to develop emotional resilience, overcome barriers and take control of their lives.

• Take a lead on liaising with external agencies, raising any safeguarding issues in an appropriate and timely manner.

• Complete the Positive Behaviour plan, Support plan, Essential profile, and Risk assessment for all customers.

• Respond to crisis or emerging need practically and emotionally, maintain records to design and inform future long - term support planning.

• Use appropriate theories to develop and inform practice for those with substance misuse issues and complex needs.

• Support the project manager to ensure that all aspects of client's support needs, risks and management plans are carried out and all goals are being achieved.

• Support and deliver independent and group programmes to develop and maintain independence, including peer support and community drop-in.

• Ensure all client files, support logs and any other client focused administration is correctly recorded and kept up to date as per the scheme support procedures.

• React promptly to changing support needs of clients, reviewing plans and assessments, in conjunction with other team members update or refer to relevant support agencies, i.e. adult social care, mental health services and benefit agencies.

• Support to develop functional living skills including maintaining a safe and comfortable living environment, support to budget and attending all relevant appointments. This includes signposting to statutory and other agencies where additional needs are identified.

The candidate

• Experience of supporting vulnerable clients within a Floating Support / Outreach / Resettlement service.

• Experience of responding to changing needs of customers to ensure tenancies are sustained within the community.

• Experience of working with external agencies and signposting to relevant services.

• The ability to work independently and manage an allocated caseload.

• Experience of using a strength / asset-based approach to support customers to live independently in the community.

An an Outreach Worker, access to a car is essential along with an Enhanced DBS dated in the last 12 months or registered on the update service.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We are currently seeking a like-minded and enthusiastic Homelessness Service Manager to join our dynamic team on a permanent basis.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Title: Homelessness Services Manager

Service:   BANES Homeless Hostel and Supported Housing Service

Location: Bath & Northeast Somerset

Salary:  £30,600​(Plus on-call (£70 p/w or First Responder £45 p/weekend)

Hours:    Full time – 37.5hours per week

Working Pattern: 5 days a week, mainly daytime hours with an expectation to work occasional evenings and weekends. Requirement to participate in an out of hours on-call rota. Free parking available at place of work.

The role

At Julian House, we transform the daily lives and futures of people who are homeless and socially excluded, through the provision of high-quality housing and support services. Based within our homeless services, the successful candidate will ensure the delivery of consistently high quality, safe and person-centred accommodation, and support in accordance with our policies and procedures, vision, values, and strategic objectives and within the relevant legislative framework. They will manage 8 direct reports responsible for a minimum of 20 unit and lead service performance, managing complex situations, negotiating, and influencing effectively. 

Key Responsibilities 

Within agreed areas of service delivery: 

• Lead the staff teams to provide expert support for people who have been sleeping rough and those in supported housing in identifying and progressing their strengths and personal goals. 
• Ensure excellent safeguarding practices in services particularly in responding to risks and incidents; appropriately supporting staff and affected residents. 
• Lead the effective recruitment, induction and ongoing support / development of staff and volunteers, including encouraging residents into internal volunteering opportunities 
• Ensure that the appropriate levels and quality of staff and other resources are available to meet the agreed service standards, and in particular that a robust staffing rota exists at all times. The post holder will be expected to provide additional cover if necessary 
• Assume personal responsibility for income and expenditure for your service. Work with our Finance department towards meeting the annual budget expectations
• Work with the Business Development Team to contribute to successful tenders for new and existing services and to take forward new initiatives. 
• Develop information sharing and joint working protocols with relevant agencies to ensure a seamless and coordinated service for Residents 
• On a rota, provide out of hours on-call support for the services that you manage, including covering shifts during unplanned absence for which remuneration is additional to basic salary 

Person Specification

• Cycle to work scheme
• Comprehensive knowledge and understanding of rough sleeping, multiple complex social need, and the causes of homelessness 
• ​Experience of staff team management, including experience of recruitment, induction, supervision, appraisal, training, discipline, and grievance issues 
• ​Experience of managing a budget and financial systems
• ​Experience of providing a high-quality housing management and support service
• ​Assessment, planning and caseload management of complex needs residents
• ​Full driving licence and access to own car for work purposes (Desirable)
• ​Good oral, written, administration and IT communication skills
• ​Ability to represent the organisation professionally to a wide range of people including service users, families, neighbours, professionals, and commissioners
• ​Empathy and understanding of the needs of Julian House Residents.
  
  There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 25 days annual leave, increasing to 27 after 3 years continuous employment
• 20% staff discount at Julian House charity shops and bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Reflective Practice sessions from objective, external facilitators

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Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. 
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Get in touch
If you have any questions about the Homelessness Service Manager role, please get in touch with us. We look forward to speaking with you soon!

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Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Support Assistant

Aim of the role: To support and empower our customers to increase their life skills

Salary: Part time salary £10,927 per annum

Full time salary £21, 854.00 per annum

Location:Kensington & Chelsea- Young Peoples Service

Contract:       Permanent

Hours:1x part-time vacancy to work every weekend and one weekday every 2 weeks. The shift comprises of alternate weekend shifts (Friday-Saturday-Sunday)  7am to 3pm The following weekend (Saturday-Sunday) will be a late shift 2pm-10pm.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The aim of the role is to support and empower our customers to increase their life skills, self-management, and confidence to successfully sustain independent living.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach.

You will work alongside Support Worker colleagues to assess customer needs and risks and ensure our customers can thrive and achieve their potential.

About You

As well as having an interest in supporting vulnerable people to achieve independent living, you must have an empathetic approach and a clear understanding of why people become homeless, and the needs and challenges they face.

You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.