Weekend Housing Support Worker Jobs
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in Bristol?
The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing, and we are currently looking for someone to join our dedicated team as an Assessment and Reconnection Worker where no two days are the same.
In this role you will utilise your language skills to work closely with non UK Nationals affected by rough sleeping, and carry out comprehensive assessments of people new to, or at risk of rough sleeping who may not have recourse to public funds. Additionally, you will:
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Work closely with external agencies to ensure all clients’ needs are met. Many of our clients have multiple support needs. This may include complex trauma, substance misuse and mental and physical health support needs.
- Develop a knowledge of relevant legislation such as, immigration, welfare benefit and housing legislation.
- While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work on weekends and early or late hours may occur in response to challenging situations and to prevent rough sleeping.
About you
This role will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations. We encourage you to apply if you can demonstrate:
- Some understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
- Good communication skills and the ability to work with others whilst managing your own time.
- The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
- The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of our managers began their careers as an Assessment and Reconnection Worker.
For our non-UK National specialist role 1 or more of the following language skills will be required: Somali, Farsi, Arabic, Sudanese Arabic, Kurdish, Polish, Romanian.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 8 April 2024
Interview and assessments on 24 April 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
About the role
We are looking for a multiple Support Workers (known internally as Project Workers) to join our Hammersmith & Fulham Pathway.
We have a vacancy in our semi independent team, supporting 22 clients across two projects based in H&F. Shepherds House and Talgarth road focus on providing recovery based support to those in the last stages of recovery before moving into more independent accommodation.
We are also looking for a Support Worker to join our team at The Coninghams, a 31-bed complex needs service, that supports both men and women in Hammersmith.
In the role of Project Worker, you will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.
You will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.
In these vital roles you will:
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
About you
To succeed in these highly rewarding roles you will have:
- An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Good interpersonal and listening skills, to establish effective working relationships with clients.
- An enthusiasm to learn and work with clients with a holistic, person-centred approach.
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Support Worker - Assessment and Reconnection
West London
£35,578 - £39,227
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough; their work is ongoing and they are currently looking for inspirational people to join their Somewhere Safe to Stay (SSTS) team in West London, currently based in Shepherds Bush. As an Assessment and Reconnection Worker, you will:
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Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
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Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
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Build and maintain effective relationships to support clients throughout their recovery.
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Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
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Work on the weekly rota including some weekends and some bank holidays, in Mixed Shift roles (including - early and late day shifts)
About you
These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations; as well as:
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An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
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Good communication skills and the ability to work with others whilst managing your own time.
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The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
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The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
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Above all, they are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of their managers began their careers as an Assessment and Reconnection Worker.
Closing date: 10am on 08 April 2024
Interview and assessments on: w/c 22 April 2024
Passionate about Support?
Passionate about passing your knowledge to others?
Want to grow within an organisation with strong employee values?
Come and join a Charity focused on people rather than profit.
As our new Support Worker, you would provide floating support ensuring CCP's expanding Independent Living Support Services for young people leaving care in Gloucestershire and surrounding counties meet all staffing, contractual, legal and audit requirements providing the highest quality of support in line with Ofsted Standards. You'll be based mainly in properties in Cheltenham and Gloucester. Shifts are a mix of 10-6pm and 12-8pm with some weekend working. Full-time (37.5 hours per week) and Part-time (minimum of 22.5 hours per week) opportunities available.
Why should you consider this opportunity?
• Work within a fun, established and very supportive team.
• Management support from a very well established and tight knit senior management team with decades of experience.
• Career growth, joining a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.
• You'll Re-enforce, positive support being delivered and establish the same standards in new placements.
• Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.
• Safeguard them from any potential danger, harm, or abuse.
• Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.
About Us
Established in 1989, CCP (Caring for Communities and People) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
Why join us?
• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension
• Enhanced sick pay
• Death in service benefit
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 45p Business Mileage^^
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.
Are Your Values Aligned with Ours?
• We look for staff who embody our SPIRIT values:
• Show gratitude and appreciation of others.
• Demonstrate personal and professional Pride.
• Integrity is everything.
• Reflect and learn.
• Continuous Improvement.
• Take your best self wherever you go.
Apply Now
If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.
Hours: Full-time 37.5 hours per week working a mix of 10-6pm and 12-8pm shifts with some weekend working. Part-time also considered minimum of 22.5 hours per week
Contract: Permanent
Location: Gloucestershire and surrounding areas
Pay: £23,800 a year based on full-time 37.5 hours per week (Part-time hours, salary will be pro rata down) Opportunity to earn more with overtime and sleeps.
Closing Date: 8th April 2024 - CCP reserves the right to close the job advert early if needed.
CCP is committed to equality and diversity, ensuring fair treatment and equal opportunities for all.
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
You may have experience in the following: Support Worker, Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc
REF-212 723
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Closing Date: Friday 5th April 2024
Our Origin Tenants' Voices (OTV) project has been working in the Somers Town area of the London Borough of Camden with Origin Housing tenants for almost 2 years now.
Having obtained more Community Infrastructure Levy (CIL) funding from the Council, we can now employ someone to work in the ward for 3 days instead of the original 2 per week, which will enable us actively engage with and listen to a wider variety of tenants about their concerns relating to their housing and the wider changes taking place in the area.
Please note: You will need to be based in/around London for this role as it mainly involves direct work within the Somers Town community.
Project management:
- To plan and deliver the project to all agreed deadlines, milestones and targets
- To manage the project budget in liaison with CFPT’s Assistant Organiser
- To record all relevant data and statistics relating to the project
- To monitor the performance of the project using the methods, format and frequency agreed with the funder
- To prepare project update reports for CFPT’s Management Committee as and when required
- To prepare project update reports as required by the funder
Relationship building and partnership working:
- To identify and build relationships with key contacts in the ward e.g. councillors, relevant Origin Housing staff, and other relevant individuals and groups/organisations
- To creatively consult with a wide variety of Origin tenants (with a particular focus on the younger and older ones) in different locations and settings to listen to and understand their views and concerns
Participating:
- To promote and raise awareness of the project both online and through a variety of meetings, events and activities in the ward
- To increase participation in the project both online and through a variety of meetings, events and activities in the ward
- To publicise the project and Origin tenants’ issues through the appropriate social media channels
Representing, informing, empowering and supporting:
- To identify the information, support and other needs of Origin tenants to enable them to effectively engage with their landlord and other organisations
- Along with Origin tenants, to meet with the landlord and representatives of other organisations active in the ward to put forward their views and concerns
- To support the running and sustainability of Somers Town Tenant’s Association
- To help and support tenants to advocate on behalf of themselves, and when required, to advocate on their behalf with the landlord regarding individual problems and issues.
Project sustainability:
- To have an awareness any relevant developments (internal/external) which could impact on work of the project
- To assist CFPT’s Organiser to identify and make applications to funders to ensure the long-term sustainability of the project, if this is required
Other:
The post holder must undertake:
- To attend some evening meetings and work occasional weekends
- To attend CFPT Management Committee meetings when required
- To demonstrate commitment at all times to the principles of Diversity, Inclusion and Equality.
Please answer the 5 questions we have asked in your covering letter.
Do you want to make a difference to our clients’ lives every day?
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. Hilldrop Road is a registered care home providing long term accommodation, support and care to up to 29 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. The service has staff working on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.
As a Project Worker, you will
- Be involved in undertaking lead working activities such as referrals/interviews/booking in clients and housing management activities such as finances, meaningful activities, health and wellbeing.
- You will assist our clients to develop and care for themselves and build their quality of life by providing advice and guidance on personal development and maintaining their independence.
- You will lead the support in partnership with Care Assistants in washing, dressing and medication, and support with domestic care including shopping and light housework.
- You will also provide high quality comfort for clients in their home.
About you
To succeed, you will either have personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and those with mental illness of substance use difficulties. You should also possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 03 April 2024
Interview and assessments on: Tuesday 16 April 2024
The client requests no contact from agencies or media sales.
Senior Paediatric Palliative Care Nurse (Band 6)
Location: Richard House Children’s Hospice, London, E16 3RG
Salary: £40,701- £48,054 (AFC) pro rata plus unsocial hours supplements
Hours: Full and part time available
Job Type: Full time
Contract Type: Permanent
Are you looking to provide holistic, family-centred, quality care? Are you an RNC or RNA/RNLD with paediatric experience looking to work on a one to one care basis and build your experience in palliative and end of life care? We are recruiting for Senior Paediatric Palliative Care Nurse (Band 6) to help lead and be part of our Care team at our peaceful, woodland hospice.
This is a wonderful opportunity to work in partnership with hospitals and community nursing teams to deliver care to a range of children and young people with a variety of complex health conditions. As well as providing clinical care, you will also develop play and recreational activities to provide appropriate stimulation to the children in your care. We will support you in your learning and development and there is the potential to gain experience in outreach work.
As a Senior Nurse you will be a team leader to a small group of nurses and HCAs (Play and Care Workers), taking responsibility for line management. You will lead your team in acting as key workers to a small caseload of service users and act in a link role allocated to the team, for example Infection Control or Clinical Audits. You will be managing shifts, providing leadership to the team to ensure that all care is delivered in accordance with Richard House policies and procedures.
We’re looking for someone who is empathetic and resilient, can work under pressure, and can communicate sensitively with our families and colleagues. Experience managing junior nurses and leading shifts is essential. It would also be great if you have a mentorship qualification and experience dealing with children with challenging behaviour.
Based in the multi-cultural borough of Newham, we operate a vital 24/7 service. Shifts are 11.5 hours across weekdays and weekends. We require applicants to be available to work weekday shifts as well as weeknights, weekends and bank holidays.
Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.
Richard House is not authorised to sponsor overseas workers, you will need to have the right to work in the UK to be considered for this role.
Benefits:
- Annual holiday allowance of 27 days, increasing to 29 days after five years’ service
- Pension scheme offering 7% employer’s and 3% employee’s contribution
- Option to continue existing NHS pension (subject to meeting criteria)
- Employee assistance programme
- Death in service scheme
- Occupational sick pay scheme
- Enhanced maternity pay scheme
- Flexible working
- A supportive team with a commitment to CPD
- Unsocial hours benefit (certain Care positions only)
REF-212789
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Northern Ireland Support and Development Worker
Salary: £27,776 pro rata for part time (FTE 35 hours)
Hours: 17.5 hours a week each (over 3 days, to be agreed)
Location: Home based – covering Belfast Trust with travel across Northern Ireland
We are looking for a new team member who can cover the Belfast Trust area on a part time basis. You will be home based preferably living within the Belfast Trust but will be required to travel across Northern Ireland to attend events, clinics and meet with Shine staff and members.
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals living with spina bifida and/or hydrocephalus and their families/carers through Shine membership. To empower and enable members affected by the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across Northern Ireland.
Core role
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To provide information to individuals, families, carers affected by Spina Bifida and/or Hydrocephalus.
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To provide advice, support and guidance to enable people living with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods.
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To refer individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team and other designated leads within the organisation, or signpost to external agencies as appropriate.
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To develop age-specific groups and peer support networks which will provide opportunities for people with Spina Bifida and/or Hydrocephalus to connect and interact, enabling social opportunities and to share experiences, support and learn from each other.
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To monitor and fulfil any specific activities to meet the funding requirements for the area
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To represent Shine at the adult Spina Bifida Clinic in Belfast as required
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To work with and develop opportunities for Shine volunteers.
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To contribute to the delivery of regional and national programme of events to Shine’s membership, based on identified need and interests, geographical location and age. These will be face to face and virtual events.
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To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus.
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To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events.
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To actively promote membership of Shine to people with the relevant conditions.
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To keep clear and accurate records for monitoring and evaluation using our Salesforce database system.
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To work with other service, fundraising, marketing, trust and foundations colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work.
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To prepare and keep up to date a directory of relevant contacts across the area and to share relevant information with colleagues.
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To undertake administrative duties as required of the role.
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Any other duties in line with the job role.
Essential criteria
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Ability to travel across the designated area
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Able to work flexibly. This role may include some evenings and weekends
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Ability to work from home
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The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area and region to be part of the wider dispersed team.
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Access Ni and referencing will be completed
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Full UK driving licence and access to car
Experience - essential
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At least two years’ recent experience of delivering support and advice services
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Experience of working with people of all ages with disabilities
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At least two years’ experience of advising on one or more of the following: health and wellbeing; independence; benefits; education and learning; employment; developing friendships and social skills; reducing isolation; social care; housing
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Experience of organising activities and events both online and in person.
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Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence.
Knowledge, skills and abilities - essential
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Understanding of spina bifida and hydrocephalus and the issues and challenges faced by people living with these conditions
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Ability to work with people individually and to facilitate and run group activities and events
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Excellent communication skills both verbally and written
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IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases
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A non-judgemental approach to working with people
Experience and Qualifications – desirable
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Hold a qualification in a health, nursing, social care or disability related field
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Experience of working in the third sector in a paid or unpaid capacity
Knowledge, skills and abilities – desirable
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Understanding the role peer support plays in enhancing services and support to members
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An awareness and understanding of how to use social media and its effectiveness in reducing social isolation
In return, Shine will offer you:
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A competitive salary of £27,776 (Pro rata for part time)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Support to learn and develop
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Opportunity to purchase additional annual leave
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Broadband allowance
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Additional annual leave due to length of service
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
***Please note applications without a supporting statement will not be accepted***
Closing date: 15th April 2024
Interviews: to be arranged
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
The client requests no contact from agencies or media sales.
Do you have a passion for supporting people to rebuild their lives?
About the role
We are looking for a Recovery Support Worker to join our passionate, and dedicated team in Hounslow. In this role you will support some of the most vulnerable individuals in the borough, helping them identify their individual strengths and aspirations.
The Hounslow LIFE service is a large multi-site service with a large team of colleagues with specialisms in Homelessness, Substance Use and Mental Health to provide a recovery based approach to 86 clients across our different sites.
In the role of Recovery Support Worker, you will:
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Work with clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation.
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Provide support to maintain independence in the community, build their skills for employment, manage their health needs, and look towards a brighter future.
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Oversee housing management responsibilities to ensure we deliver safe, high-quality services.
In this role you will work on a weekly shift rota including early and late shifts, weekends and bank holidays. Staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
We are looking for inspirational people who will be committed to our Recovery Ethos and have a genuine desire to support people to transform their lives. We encourage you to apply if you can demonstrate the below:
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An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
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Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
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Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Based in Hounslow Central.
Shift Pattern: 21:30 - 07:30. Working some weekends.
Service is Young People 18+. Open 365 days a year. Bank holiday working required.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Senior Support Worker
Location: Stockwell, London (SW9 9ES)
Salary: £27,537
Permanent, 37 hours per a week
Closing date: 1 April 2024
Interview dates: 26 March & 10 April 2024
Are you looking for a new and rewarding career challenge? If you are passionate about making a real difference through supporting vulnerable young people, they would love to hear from you!
Our client have a Senior Support Worker role in their supported housing service in Stockwell. The service is close to Stockwell tube station, has good public transport links and onsite parking for colleagues. This role will specifically support a caseload of up to 7 unaccompanied young people who are seeking asylum in the United Kingdom and have been placed in their services as part of the Lambeth Young Peoples Pathway.
This role works to their person-centred support model building on customer care, health and safety, flexibility, adaptability and other skills to assist homeless individuals who are currently unable to live independently, by offering them the practical and emotional support they need to regain their Independence.
As well as the very specific needs related to their status as an asylum seeker these young people come to them with a range of other support needs, including but not limited to mental health and learning disabilities.
The support for each customer is person-centred, requires creative energy and is hugely rewarding forcolleagues as well as life changing for customers. This means embracing a dynamic work environment where each day presents unique challenges, offering valuable opportunities for personaland professional growth.
You will join a lively, supportive, and friendly team to work together to provide an excellent service for their young people. The wider team at our Stockwell service support young parents and their children.
Aspart of the team you will be required to support your caseload of young unaccompanied asylum seekers and our other customers to:
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Identify their strengths as part of our asset-based approach and identify their needs,
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opportunities, rights, and responsibilities to enable them to move onto to independent living
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Plan and set targets to achieve and take appropriate action to meet their goals and aspirations
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Take part in activities and provide them with opportunities that generate aspiration and confidence
A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations and support customers through their processes to access the support they need such as accessing benefits, housing and education.
You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as. understanding of the reasons why people become homeless and the needs and challenges they face and of statutory as well as the voluntary resources available to homeless people.
Our client are an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and they reflect this in their recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.
You will need to have the correct right to work in the UK in place, as our client does not have a sponsorship license.
Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.
You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.
In return, our client can offer you:
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Over 6 weeks holiday per annum (rising with service)
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Ability to buy or sell additional one week holiday per annum
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Employee paid DBS checks · Occupational sick pay
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Employer contributory pension scheme
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4 x Life Assurance
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Medical Cash Back Plan
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Yulife Employee Assistance & Rewards Programme
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Cycle to work scheme
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Full training and induction programme
About our client
Our client are a leading homelessness charity in London, providing housing and support to over 1,300 people each year.
Their aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. They believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.
Our client offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. They work with young parents and children at risk of exclusion build the skills and resilience that can help prevent homelessness. They campaign to end street homelessness. They build affordable homes to help people move on to an independent life.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack (including details on our benefits) are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Our provide supported accommodation for 60 young people aged 16 - 25at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Project Workers, Night staff and two Managers. Each Project Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Projects Manager and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.
Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE - 10 April 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
ABOUT THE ROLE
As a Support Mentor, you will contribute to successfully rehabilitating and reintegrating our participants back into the community. You will work alongside various stakeholders and partners and engage with our participants through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful resettlements.
Shift Pattern: 37.5 hours per week in service We are working in Rota based system ; services are operating from 9 am until 9 pm and in some services we work weekends from 9 am until 5pm. Week days shifts are 9 am until 5 pm and afternoon shifts from 1 pm until 9pm.
You will be based across multiple services.
ABOUT THE SERVICE
RBKC services specialise in supporting people with multiple needs, accommodation and community-based support. We help people that struggle with daily living, mental illness, substance and alcohol abuses, homelessness or offending backgrounds by providing them with support to overcome difficulties existing because of their life circumstances.
We strive to address the inequality of access to health, employment, training, and social care support for people with multiple needs .We understand that many people accessing our services have had to endure trauma and we respond to the impact of these adverse experiences through person-centered, trust-building and compassionate support.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for an individual who is driven to provide high quality care and support to others, someone who thrives on working in a team, but can also make individual judgements in a proactive manner. You will be confident in working in the given setting and can be compassionate, supportive, and empowering to others with the ability to form effective, positive, and motivational relationships! We work alongside various partners and stakeholders so we are looking for a Support Mentor who can adapt and work well alongside other teams.
OVERVIEW OF KEY RESPONSIBILITIES
- Act as a primary support mentor for a caseload of participants with different needs.
- Provide face to face support, and contribute to the development of support plans, risk assessments, and reviews to a high standard.
- Create and implement SMART support plans in collaboration with participants.
- Participate in and encourage participants involvement in various projects, activities, and initiatives.
- Support the service and team to meet key KPIs and objectives.
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Ensure all participants understand their rights and responsibilities and have access to the right tools and resources, to support them back into society and building networks.
- Provide advice, information, guidance and life skills training to participants.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary. may include but is not limited to; complete participant records, reports, support plans, risk assessments, case notes, and other documentation for internal and external stakeholders as required and with accordance to policy and procedure.
- Other duties may include but not limited to, maintain clean and tidy offices and communal areas, removing rubbish, reporting repairs and ordering/replenishing supplies.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we would like, but not essential:
- Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)
- Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent
- Experience of providing housing support and practical assistance within a residential or outreach support role
- Understanding of the housing and social needs of people with multiple and complex needs
Further details of the role, responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change - YouTube
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
is one of our 24-hour supported housing projects offering high quality support and accommodation to young people, ages 16-25. The accommodation consists of two-bedroom flats where each young person has their own bedroom and shares bathroom, kitchen and living space, although the service is much more than 'just a room'.
We are looking for a Support Project Worker who can support a caseload of young people to develop living skills such as cooking, cleaning, budgeting, managing behaviour, seeking and securing employment and making wise decisions. You will bring your own individual and unique qualities to the team for the betterment of the team dynamic. You will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective and supportive staff during the day. You will develop your working knowledge of psychological models to aid in creating and finding solutions with the young people in the service. You will also support young people to safeguard themselves against abuse and risk. In addition, you will complete reports, support plans and risk assessments on time and to a high standard.
Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays, with shifts 7am - 3pm, 9am - 5pm and 1pm - 9pm. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE - 4 April 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).