Welfare benefits jobs
Hybrid Working
Permanent, Full Time, 40 hours per week
Salary: £55,000 per annum
We are looking for a self-motivated and results driven Head of Finance and Administration to join World Horse Welfare in a newly created role reporting to the Director of Finance, IT & Administration, line managing three members of the Finance and Administration team.
In this vital role, you will ensure strong financial controls across all areas of the charity, manage income and expenditure, and lead on statutory accounts preparation, payroll, VAT, pensions, and tax compliance. As a key business partner, you will work closely with budget holders of all levels, providing data and analysis on the performance of charity operations, including the four Visitor Centres, to ensure excellent financial foresight and planning, as well as enabling the senior leadership team to make timely strategic decisions. You’ll also oversee governance responsibilities such as annual statutory filings, insurance, fleet management and reporting on the annual carbon footprint.
We are looking for a qualified accountant who has experience of charity finance at a similar level, an in depth understanding of charity VAT and experience running in-house payroll processes. You will have the ability to explain financial information and produce financial reports for a wide variety of audiences. High level of IT skills particularly around data manipulation and Microsoft Excel is essential. As a line manager to three members of staff, you’ll have previous experience in managing a team in a supportive and effective manner. Experience of a retail environment, familiarity with fundraising methods and regulations, and experience of finance system implementation is highly desirable.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, death in service of 4 x annual salary and a minimum of 31 days’ holiday (including bank holidays and mandatory shutdown between Christmas and New Year).
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
Closing date for applications: Wednesday 2nd July 2025
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We are recruiting for a Refuge Worker to join our team in Cambridgeshire; the scope on this job involves….
Job Title: Refuge Worker
Location: Fenlands, Cambridgeshire
Salary: £25,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation across Cambridgeshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Due to rural location, candidates must have a full driving licence and access to a vehicle for commuting.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 23 June 2025
Interview date: 7 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Thank you!
Refugee Resettlement Housing and Move-On Advisor M570
Salary: Grade E £30,559 to £32,654.00 p.a.
Term: Fixed-term until 31st December 2025, with possibility to extend
Working Hours: Full-time (37 hours per week)
Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.
An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation.
The role
The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness.
The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions.
So, if you have:
- Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language
- Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations
- Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines
- Experience of homelessness prevention and housing advice
- Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements
- Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations
- Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work
then this role might be for you.
If you have any questions, please contact Emma Moonlight for an informal chat about the role.
Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations.
The successful applicant will be subject to a basic DBS check.
Secondments will be considered. Please ensure you have your Line Manager’s approval to apply.
What we offer
- Agile working for many roles
- Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website.
We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting our website.
No agencies please.
Closing date: 16/06/25
Thank you!
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Registered Charity
51 - 100
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Debt & Benefits Specialist Adviser - Trussell Trust Financial Inclusion Project
Benefits:
- Access to an Employee Assistance Programme
- 25 days annual leave per annum + bank holidays + 3 days over December shutdown (pro rata)
- Flexible hybrid working available by agreement with line manager
Aim of the Role
This funding will allow us to work with Letchworth Food Bank and the Letchworth community to ensure that food bank users and local residents can access and engage with the specialist advice that many of them need. This project aims to overcome the barriers to accessing Citizens Advice that exist for some food bank users and local residents through the provision of a presence at our local food banks and an offer of local help through partnership working.
The adviser will provide clients with specialist debt and benefits advice and casework tailored to the client’s capability and the complexity of the issues. They will work to improve clients’ financial positions by maximising clients’ income including advice and support with applying for relevant benefits, advice on debt management options, basic budgeting advice, and advice on managing energy bills.
Key Responsibilities:
- Provide advice up to casework level on debt management, financial capability and welfare benefits, ensuring that the work conforms to required quality standards.
- Research and apply debt strategy, options and implications, so that clients can make informed decisions.
- Act for clients where necessary or make appropriate referrals.
- Maintain accurate and confidential client records.
- Keep up to date with relevant legislation and policy changes.
- Meet project targets, keeping accurate data for statistical and reporting purposes.
- Ensure all work conforms to their systems and procedures.
About You:
- Knowledge in all areas of money advice, financial capability and welfare rights.
- Strong understanding of UK welfare benefits system and debt solutions.
- Excellent communication and interpersonal skills.
- Good practical knowledge of IT systems for case recording, internet/emails, and online resources.
- Ability to understand statistics and check accuracy of calculations.
- Ability to work independently and as part of a team.
- Certified DRO Intermediary is desirable.
To find out more about this position and how to apply please reach out via the contact details found via the 'How to apply' button.
We value inclusion and welcome applications from disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities
Thank you!
We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.
Our work is guided by our values of:
Openness | Belonging | Strength | Collaboration
Manchester Mind believes in the power of effective information and advice and that it can have a positive impact on mental health. Manchester Mind is committed to advice delivery as a way of ensuring people who are facing mental health difficulties have access to a service which will ensure that they have correct benefits in place (with advice from form-filling to representation), have non-complex debts and housing issues dealt with.
The role will join the Integrated Community Response Service (ICRS) which works across Manchester providing support to young people and their families who regularly present with episodes of psycho-social distress and risk. You will join an existing worker to build collaborative and kind partnerships.
Position: Benefits, Debt and Housing Caseworker
Salary: Actual £16,645 (FTE £33,289)
Contract Type: Post confirmed until the end of March 2026 subject to refunding
Hours: 17.5 hours per week
The skills and knowledge that are important to us are:
· To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.
· To work in a cooperative and supportive way with staff and volunteers.
· To continuously develop your knowledge and skills.
· To work collaboratively with partners in a way that creates good working relationships.
You can download all application documents from our website.
The closing date is 5pm on Wednesday 18th June and interviews will take place on Wednesday 2nd July.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Registered Charity
51 - 100
Our purpose is to create a space where mental health comes first.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to join Poppyscotland/RBL, to help deliver a new Scotland wide service offering debt and money advice to Scotland’s Armed Forces community.
As a Benefits, Debt and Money Adviser you will provide expert guidance to those facing financial difficulties. Through face-to-face, telephone, and email interactions, you’ll offer tailored advice on legal rights, debt solutions, and benefits entitlements.
What You’ll Do:
- Provide specialist debt casework, ensuring compliance with FCA regulations.
- Conduct benefit calculations and maximise income opportunities (full training provided).
- Advocate for clients by drafting letters, gathering medical evidence, and researching case law.
- Maintain accurate case records for continuity, reporting, and analysis.
- Build strong relationships with MOD, DWP, NHS, local authorities, and service charities.
- Stay up to date with changes in debt and social security legislation.
- Deliver a holistic, person-centred service, ensuring coordinated support.
- Manage referrals and caseloads to provide timely assistance.
Poppyscotland offers a holistic Benefits & Debt advice service, with the expectation that the successful candidate will develop knowledge, skills & experience in welfare benefits (full training and supervision provided) to be able to support clients in challenging social security benefit decisions via the appeals process.
The role is homebased with occasional travel required throughout Scotland. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in Edinburgh, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.
Living within Scotland area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced PVG check.
What We’re Looking For:
- Experience in debt advice and FCA compliance.
- Knowledge of welfare benefits and benefit calculations.
- Ability to manage your own caseload.
- Proficiency in Microsoft Office and case management systems.
- Money Advice Practice Certificate (or equivalent) or debt advice experience.
Why join us?
Our self-funded service operates without external constraints, ensuring long-term support. The service is not target driven and instead takes a holistic approach, working alongside other teams to address wider issues like homelessness and complex needs. We have access to grants to assist with priority debts and other essential items.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
Poppyscotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Thank you!
- Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
- Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
- Connected! We work from home as part of a strong Regional & National team and manage our own diaries accordingly.
- Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
This is an exciting opportunity to join our dynamic team at the Royal British Legion. As a Benefits, Debt and Money Advisor you will provide expert guidance to those facing financial difficulties. Through face-to-face, telephone, and email interactions, you’ll offer tailored advice on legal rights, debt solutions, and benefits entitlements.
What you’ll do:
- Provide specialist debt casework, ensuring compliance with FCA regulations.
- Conduct benefit calculations and maximise income opportunities
- Provide specialist level welfare benefits casework including the preparation of written submissions and representation at first tier tribunal (full training provided when progressing to dual specialism)
- Advocate for clients by drafting letters, gathering medical evidence, and researching case law.
- Maintain accurate case records for continuity, reporting, and analysis.
- Build strong relationships with MOD, DWP, NHS, local authorities, and service charities.
- Stay up to date with changes in debt and social security legislation.
- Deliver a holistic, person-centred service, ensuring coordinated support.
- Manage referrals and caseloads to provide timely assistance.
RBL offers a holistic Benefits & Debt advice service, with the expectation that the successful candidate will develop knowledge, skills & experience in welfare benefits (full training and supervision provided) to be able to support clients in challenging social security benefit decisions via the appeals process.
The role is homebased with occasional travel required throughout East and West Midlands. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in London, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.
Living within the East or West Midlands area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
What we’re looking for:
- Experience in debt advice and FCA compliance
- Knowledge of welfare benefits and benefit calculations
- Ability to manage your own caseload
- Proficiency in Microsoft Office and case management systems
- Money Advice Practice Certificate (or equivalent) or debt advice experience
- Accredited / Associate Membership of the Institute of Money Advisors
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 28 days’ paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
This role delivers one to one case work including ongoing support to resolve both immediate and crisis situations, in the main relating to welfare benefits, referring to appropriate support agencies and other ICCM services promoting a multiagency approach. The aim of the service is to empower people through access to appropriate support services and improve quality of life, health and wellbeing.
This is a fixed term role to cover for Maternity Leave (9 Months)
· Delivering client focused, culturally appropriate support services for the benefit of members of the Irish community in Manchester on an appointment office basis, drop in service, and on outreach for those with mobility issues facilitating access to mainstream health, housing, education and employment services.
- To provide support to members of the Irish community who are vulnerable through age, poor physical or mental health, homelessness, risk of homelessness, drug/alcohol use, offending, hate crime, social and cultural isolation etc.
- To complete an initial assessment of Service Users’ needs, presenting issues and risks, making onward referrals to statutory and other voluntary support agencies as appropriate for people to access specialist support
- An understanding of how to deal with people who have experienced trauma.
- Inputting all client based work onto the CMS; maintaining accurate and up to date case files and reporting.
- To facilitate the successful running of ICCM’s health and well being activities as required.
- To promote the wider work of ICCM, facilitating pathways to support where needed.
- To be aware of and maintain best practice in safeguarding.
- To commit to continuous professional development and keep up to date with best practise in the sector.
- To attend relevant training, conferences and seminars locally, regionally and nationally as directed by line manager.
- To participate and engage in supervision and appraisal provided by the manager
- To work as an accountable member of the staff team, working within the charity’s policies and procedures
- It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
- To ensure you fully embrace ICCM’s values in all your work.
Thank you!
Job Title: Outreach Worker
Location: Derby
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
Closing Date: 09:00am 30 June 2025
Interview Date: 9 July 2025
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.
You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.
Main duties:
· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)
· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training
· Signpost or refer clients to other service providers as appropriate
· Maintain individual files on all clients and all action taken, using Advice Pro software
· Undertake appropriate training
· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training
· Arrange and facilitate workshops for service users, where applicable
· Work cooperatively with other staff and volunteers
· Produce regular updates on work for the Director / Deputy Director and the Management Committee
· Participate in supervisions, performance appraisals, file reviews, and internal meetings
· Undertake other reasonable tasks as required
The client requests no contact from agencies or media sales.
Thank you!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role, this includes the area of Dundee, Angus, Fife, Perth & Kinross and Clackmannanshire
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
Interviews will be held on 30th June 2025.
The successful candidate will be required to:
- Preferably hold a full driving licence
- Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
What's it like to work for us?
We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.
We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Thank you!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower people affected by Parkinson’s to live lives that are as fulfilling as possible, whatever that means to them, to feel able to take an active role in their treatment and to become their own advocate in health and life, wherever possible.
Our adviser teams work within local areas and via our national helpline. Our helpline hours are currently 09:00 to 18:00, Monday to Friday, and 10:00 to 13:00 on Saturday. We are looking for someone who can work on a flexible basis to ensure cover across the helpline’s working hours. There will also be the need to cover some hours on Saturdays, bank holidays and over the Christmas period.
What you’ll do:
- Provide in depth, person-centred information and guidance to clients via our helpline service.
- Keep accurate, up to date online client records in line with practice.
- Make best use of time in providing an effective client service.
- Recognise and respond to potential safeguarding situations using established procedures.
- Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients.
- Answer client enquiries professionally using a jargon-free approach and within established timescales.
- Maintain relationships and partnerships with internal and external teams to achieve the best outcomes for clients.
- Keep up to date with organisational and professional development relevant to your role.
What you’ll bring:
- Background and/or current experience in health and social care (A,I)
- Experience of providing health and social care information through a range of channels (A,I)
- Well-developed telephone skills including active listening and questioning (A,I)
- Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care (A,I,T)
- Experience managing a complex caseload effectively and efficiently (A,I)
- Ability to be calm and deal effectively with challenging or emotional situations and/or people (I)
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar (A,I)
- Ability to work collaboratively (I)
- In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits (I)
- Commitment to working within the principles of equal opportunities (I)
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 27th June and 1st July.
The successful candidate will be required to:
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
- be available to work the days of Monday - Friday
- provide occasional cover on Saturdays and/or Bank holidays
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Thank you!
Are you a digital native with a passion for animal welfare? Join our Marketing team and help drive our mission to help animals in need.
What you’ll be doing!
- Manage and deliver digital communications and marketing across the charity, including website, social media and e-marketing.
- Develop and deliver a digital strategy to increase fundraising, awareness and support for Raystede.
- E-marketing through creation of e-newsletters and supporting e-commerce.
- Manage Raystede’s Google Adwords, SEO, PPC and all digital advertising.
- Act as a point of expertise and support for the digital marketing function for the whole charity and build relationships across all teams.
You’re the person we’re looking for if you are:
- Creative and well-organised with experience in digital communications and marketing.
- An excellent project manager who can co-ordinate various campaigns and projects at the same time.
- Have expertise in email marketing.
- Can generate, edit, publish and share exciting and compelling content to support Raystede’s work.
- Have analytical skills for monitoring and evaluating digital activity and campaigns
- Have a great eye for detail and design, copywriting and proofreading skills.
- Can build good relationships with influencers, agencies and suppliers.
- And, of course, have a love for animals and a passion to raise awareness of the importance of their care and welfare.
Interviews will be held on Thursday 03 July 2025
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham. We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.
This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.
The programme currently consists of:
- Inclusive Art Group
- Supported Volunteering
- Weekly Community Meal
- Gardening Project with children from a local SEND school.
You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.
Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.
If you share our values and want to make an impact within Newham, then we look forward to hearing from you!
