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Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Health & Wellbeing Lead - Love Barton
Are you a Christian leader passionate about supporting adults to thrive in the face of challenging circumstances?
At Love Barton, our mission is simple: to see people and families in Barton flourish, whatever their circumstances. Together, we're working towards fewer people facing food insecurity and poor mental health, young people with the self-esteem to make good decisions, and parents and carers with the confidence to see their children thrive.
What we do - and why it's great to work here
Barton is a council estate on the outskirts of Oxford with a tough reputation, but we see something different: a community brimming with talent, kindness and resilience. As a Christian charity established in 2022, we work in close partnership with Barton Community Church to tackle the deep-rooted obstacles - poverty, family breakdown, poor mental health, low self-esteem - that stop people here reaching their potential.
We already run a listening service, a twice-weekly emergency foodbank, and a family food pantry, supporting hundreds of adults and children each year. We're a small, close-knit team, and every person who joins us gets to see the direct impact of their work on real lives in the community.
The role and its impact
As Health & Wellbeing Lead, you'll head up an exciting set of projects on the Barton estate - leading volunteers and managing programmes that meet the health and wellbeing needs of the local community. You'll manage and grow our existing services, and work with the Charity Director to spot new opportunities and support fundraising.
Key details
What you'll be working on
This job is for you if...
Essential: there is a genuine occupational requirement for this post to be filled by a practising Christian. You'll also need the right to work in the UK, and the post requires an enhanced DBS check.
Neurodivergent Wellbeing Advisor - Andover (Hampshire) and surrounding areas.
As one of Hampshire’s leading Mental Health Charities, Andover Mind is entering an exciting phase of growth to meet the needs of our communities around mental health and wellbeing support.
ROLE PURPOSE
This role is designed specifically for someone with lived experience of Autism, ADHD, or both. As a Neurodiversity Wellbeing Advisor, you will use your personal understanding of neurodivergence to support, empower and connect adults who may or may not have a formal diagnosis.
You will provide 1:1 wellbeing support, facilitate community groups, and help people build confidence, skills, and strategies to improve their quality of life. Your lived experience, insight and empathy will be central to how the service is shaped and delivered.
You will create safe, inclusive, non‑judgemental spaces where neurodivergent adults feel heard, understood, and supported through a neuro‑affirming approach that celebrates strengths and identity.
KEY RESPONSIBILITIES
Direct Support
- Provide strengths‑based 1:1 support to autistic and/or ADHD adults.
- Use your lived experience to offer relatable insight, emotional understanding and practical strategies.
- Support individuals to develop coping skills, self‑advocacy, and tools to enhance daily wellbeing.
Group Facilitation & Community Work
- Plan and lead welcoming, neuro‑affirming group sessions.
- Create inclusive spaces for connection and shared experience.
- Facilitate co‑production activities to help evolve the hub.
Collaboration & Service Delivery
- Work with internal teams to ensure smooth referral pathways.
- Build relationships with external partners and community stakeholders.
- Participate in awareness events.
PERSON SPECIFICATION
Essential Qualifications
- Strong evidence of previous training or learning (formal or informal) which relates to supporting neurodivergent people.
- Ability to demonstrate skills required through lived and/or work experience.
Essential Experience
- Lived experience of Autism, ADHD, or both.
- Experience offering emotional or practical support.
- Experience facilitating groups or community‑based activity.
- Ability to build trusting, supportive relationships.
Why Join Us?
Holiday: 27 days + bank holidays (rising to 30).
Discounts: Vivup membership (retailer cashback and savings).
Wellbeing: Employee Assistance Programme & competitive sick pay.
Growth: Ongoing professional training and development.
Extras: Cycle to work scheme, enhanced maternity leave, and pension.
Andover Mind welcomes applications from all backgrounds, including those with lived experience of mental health or neurodivergence.
Appointments are made on merit.
In accordance with the Equality Act 2010, we do not discriminate, and in line with our equality policy, we are dedicated to building an accurate picture of the make-up of our workforce to ensure we are developing policies and practices that meet the needs of all employees, regardless of their background or personal circumstances.
We take Safeguarding seriously, therefore you will be required to undergo a DBS (Disclosure and Barring Service) check at the enhanced level before working with us. Further information can be obtained from
We welcome applications from all of the communities in which we work. We also positively encourage applications from people with mental health problems, those who are physically disabled and neurodivergent to apply for a role within Andover Mind.
The client requests no contact from agencies or media sales.
About us
Time & Talents is a community organisation based in Rotherhithe with a simple vision: a world where everyone feels part of a community.
For over 135 years we have brought people together through volunteering, community activity and neighbourly support. Today we work with older adults, families and local residents to reduce loneliness, improve wellbeing and strengthen community connections.
We are seeking a Neighbourhood Health Coordinator to help strengthen the relationship between local communities and health services whilst leading an exciting new community outreach programme focused on healthy ageing and frailty prevention.
Purpose of the Role
The Neighbourhood Health Coordinator will play a key role in connecting older residents with local health, wellbeing and community support.
Working across Time & Talents, local Integrated Neighbourhood Teams (INTs), social prescribing services and community partners, the postholder will coordinate a programme of neighbourhood outreach activity designed to improve health outcomes, reduce loneliness and support older people to age well.
The role will combine programme coordination, partnership development, community engagement and direct delivery.
The postholder will spend time embedded within local health partnerships, helping to strengthen collaboration between statutory and voluntary sector organisations and ensuring local residents can access the support they need.
Key Responsibilities
Community Health Outreach
· Coordinate and support delivery of a programme of community outreach events across Southwark.
· Work alongside community organisations to engage older residents who may be isolated, vulnerable or at risk of frailty.
· Support residents to access local services, activities and community assets.
· Promote prevention, wellbeing and healthy ageing messages.
Partnership Development
· Build strong relationships with:
o Integrated Neighbourhood Teams
o Social Prescribing teams
o Primary Care Networks
o Community health services
o VCSE organisations
o Housing and faith partners
· Act as a key point of contact between Time & Talents and local health partners.
· Identify opportunities for collaboration and service development.
Community Engagement
· Engage with residents in community settings including sheltered housing, community centres, faith venues and neighbourhood hubs.
· Ensure outreach activities are accessible, inclusive and responsive to community need.
· Gather resident feedback and insight to influence future service delivery.
Programme Coordination
· Coordinate delivery schedules, partner engagement and event logistics.
· Monitor project activity and outcomes.
· Collect and report data in line with project requirements.
· Produce case studies and examples of impact.
Integration and Learning
· Attend relevant neighbourhood health meetings and forums.
· Share learning between partners and contribute to service improvement.
· Support the development of sustainable pathways between health and community services.
General
· Work in accordance with Time & Talents policies and procedures.
· Promote safeguarding, equality, diversity and inclusion.
· Undertake other duties appropriate to the role.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: We will be interviewing on Friday 21st August
The client requests no contact from agencies or media sales.
The Bexley Health & Wellbeing Coaching Service is delivered through a partnership of voluntary and community organisations working together to improve health and wellbeing outcomes across the borough. Bringing together a diverse range of local charities and community organisations, the partnership combines specialist knowledge, trusted community relationships, and local expertise to support residents to live healthier, more independent lives.
While coaches will be employed and hosted by partner organisations, they will form part of a borough-wide Health & Wellbeing Coaching team.
Working with households, the CHWW will build trusted relationships with individuals and families, identify health and social needs, provide personalised health promotion and behaviour change support, and connect residents to appropriate health, social care and community services.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Organisational Wellbeing Lead (Maternity Cover 12 Months)
Hours: 28 hours per week (would consider a minimum of 21 hours per week for the suitable candidate)
Contract: Fixed Term Contract – Maternity Cover 12 months
Location: London, Finsbury Park (Office based role)
Starting Salary: £ 37,479 per annum for 28 hours (FTE £46,849 per annum).
Closing Date: 2nd August 2026
Expected Date of Interviews: In person in Finsbury Park on 2 September 2026
Job Ref: VA794
Would you like to join our award-winning organisation?Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.Our powerful campaigns have delivered real impact for survivors of torture across the UK.
We have an exciting opportunity for an Organisational Well Being Lead to join our charity as we embark on our 4 years’ strategy 2026-2030 with a strong commitment to embed a dynamic wellbeing approach that celebrates and supports our committed teams and is co-created and co-owned by all of us.
About the Role
Over the past two and a half years, the wellbeing provision at Freedom from Torture has evolved considerably through the adoption of a systemic, trauma-informed approach. This approach recognises wellbeing as a shared organisational and individual responsibility, taking into account the complex interplay of systems, relationships, and environmental factors that shape wellbeing.
The post holder will help lead on the development of all aspects of Freedom from Torture’s wellbeing strategy. It will range from advising senior leaders on organisational decisions impacting wellbeing, designing and recommending service delivery initiatives, creating training products and systematically evaluating the efficacy of the wellbeing approach.
Freedom from Torture’s external presence in the wellbeing sphere, amongst refugee sector organisations, is growing from strength to strength. The postholder will need to keep the momentum, sharing best practice across the sector.
About You
The successful candidate will have experience in leading wellbeing initiatives effectively, have a strong understanding of how wellbeing fits in with a Human Rights organisation and possess knowledge of what excellent wellbeing practice includes within organisations directly supporting traumatised individuals and families.
They will demonstrate confidence in driving organisation-wide engagement with wellbeing initiatives, fostering open dialogue on sensitive issues, and translating emerging research and best practice into meaningful action across a multidisciplinary environment.
If you are passionate about Human Rights, this is an exciting time to join Freedom from Torture and to really make a difference as it has just launched its 2026-2030 strategy, with survivors and its peopleat the heart of it.
In return, we offer a competitive package, with a generous 30-day (pro rata) annual leave entitlement, 6% employer pension contribution (minimum 1% employee contribution), and flexible working opportunities.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range, but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £ 37,479 - £43,476 per annum for 28 hours.
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally; we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment.
This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The Bexley Health & Wellbeing Coaching Service is delivered through a partnership of voluntary and community organisations working together to improve health and wellbeing outcomes across the borough. Bringing together a diverse range of local charities and community organisations, the partnership combines specialist knowledge, trusted community relationships, and local expertise to support residents to live healthier, more independent lives.
While coaches will be employed and hosted by partner organisations, they will form part of a borough-wide Health & Wellbeing Coaching team.
The Vital 5 Health & Wellbeing Coach will support residents to improve their health by focusing on the five key risk factors that have the greatest impact on long-term health outcomes:
-Healthy Blood Pressure
-Healthy Weight
-Stopping Smoking
-Healthy Mind
-Drinking Less
Working predominantly within North Bexley, the coach will take a proactive, prevention-focused approach, carrying out Vital 5 checks, supporting behaviour change, and connecting residents to local health and community services.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The Bexley Health & Wellbeing Coaching Service is delivered through a partnership of voluntary and community organisations working together to improve health and wellbeing outcomes across the borough. Bringing together a diverse range of local charities and community organisations, the partnership combines specialist knowledge, trusted community relationships, and local expertise to support residents to live healthier, more independent lives. While coaches will be employed and hosted by individual partner organisations, they will form part of a borough-wide Health & Wellbeing Coaching team.
Working as part of an Integrated Neighbourhood Team and alongside GP practices, voluntary sector organisations and wider community services, the postholder will support residents to identify what matters most to them, build confidence in selfmanaging their health, and access local services and community support.
The role takes a holistic, person-centred approach to supporting residents and aims to reduce health inequalities, improve wellbeing, and help people stay healthier for longer.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent communicator who is able to motivate and empower others?
We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
We have a part-time role available (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers Leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
The postholder will coordinate delivery of Spectra’s agreed P3 counselling provision, ensuring that counselling activity, safeguarding practice, monitoring information, outcomes data and partnership communication are maintained in line with the requirements of the P3 service. You will also provide a reflective space for staff at P3, for youth wellbeing coaches to reflect on their work with young people.
Key aspects include overseeing client intake, undertaking client assessments, and delivering short-term counselling with clients (6-12 sessions). You will ensure a high-quality and consistent delivery across the YP counselling service in line with KPIs and outcome frameworks. Alongside client sessions, regular meetings with both Spectra and P3 staff, compiling reports and management of safeguarding concerns.
Increasing referrals and building strong relationships in Hillingdon will be an integral focus, especially in complex cases where young people require referrals or are engaged with other services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lambeth North, London
Our Vacancy
North East London Region
Are you an experienced people leader with a background in support services, wellbeing, advice, advocacy or community-based support?
We're looking for an empathetic and inspiring Advice & Wellbeing Team Lead to manage a team of five Advice & Wellbeing Specialists delivering person-centred support to residents across our North-East region. This role is based on the leadership responsibilities described within the role profile and includes oversight of service delivery, complex cases, safeguarding, referrals and team performance.
About the role
You'll lead a specialist team providing holistic advice, wellbeing and advocacy support to residents. You'll oversee referrals, triage and caseload management, ensuring residents receive the right support at the right time.
You'll provide regular supervision, coaching and wellbeing support to colleagues, creating an inclusive and high-performing team culture where people can thrive.
Working closely with internal teams, local authorities, charities and community organisations, you'll build strong partnerships that improve outcomes for residents and strengthen our local support offer.
This is a hands-on leadership role and, where required, you'll support complex cases and undertake joint visits with residents as well as supporting community wellbeing hub delivery.
What we're looking for
We're keen to hear from candidates with experience in:
Why join us?
You'll be joining a service that is passionate about helping residents flourish in their homes and communities. You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day.
Here’s what you’ll get when you join us:
What to expect from our recruitment process
We’re committed to a fair, inclusive, and transparent recruitment process.
Closing date: 31 July 2026
Interviews/assessment will be held in person on the 13/14 August in our Westminster Bridge Road Office.
Please read before you apply
If you're an inclusive, values-driven leader who is passionate about supporting both residents and colleagues to thrive, we'd love to hear from you. Please apply now by submitting an anonymised CV, answer some questions and complete a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Team Lead role.
Our client provides retirement services to those who serve or work for the church. Both a regulated pension fund and registered charity, more than 44,000 people rely on them for their pensions. The board also supports 2,500 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.
Supported by a multi-million pound grant from the wider church, they are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans, offering access to grants to kick-start saving, bespoke advice at key life stages and tailored products that will provide people more choice about their future. As part of this new function, they are now recruiting for a proactive, empathetic Regional Adviser to deliver personalised support to clergy based across the South West region, helping them with day-to-day financial wellbeing matters, and retirement planning.
Working across Dioceses operating across the South West, you will proactively lead local engagement with clergy through structured, personalised one-to-one conversations, events and outreach, helping to connect individuals with expert advice, guidance, products and services that support their current and future financial plans. As a key point of contact for individuals and dioceses in your region, you’ll champion the needs and experiences of clergy, helping to build confidence about what the future might hold, and connecting people to the right information, products, specialists or local support. This is an exciting opportunity to join at the very beginning, shape how the service works, and make a real impact.
To apply for this role you will have demonstrable experience of delivering welfare, casework or financial wellbeing support in a client-facing capacity. You will be a warm, and empathetic communicator with proven experience of building, nurturing and maintaining relationships across multiple organisations and will comfortable adapting approach to meet the specific needs to clients. You will also have experience of planning and delivering local events, workshops or learning sessions. Overall, you will be an organised, proactive self-starter, comfortable working autonomously, managing a varied workload and prioritising fieldwork alongside virtual delivery.
If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please reach out directly to Victoria Savva at Prospectus.
Please note, this is a remote role based in the South West region, with an expectation that you combine virtual delivery with regular local travel and partnership-building. While a lot of delivery can be virtual, applicants should have access to reliable transport and be able to travel when required. A full UK driving licence is essential.
Please note this is a part-time role (28 hours per week).
First stage online interviews – Wednesday 26th August
Second stage face to face interviews – Tuesday 8th September
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Senior Manager: Community Wellbeing Services, you will hold leadership responsibility for key services including Community Connections, Safe Haven and Counselling, ensuring they are safe, effective, high-quality and aligned within a coherent organisational approach. This is a senior leadership role accountable for the strategic direction, operational performance and integration of Catalyst’s community-based services and partnerships across Surrey.
Beyond service oversight, you will lead the development of a connected and responsive community offer, ensuring Catalyst’s services operate as part of a wider network of provision across Surrey. You will play a central role in shaping how services connect with each other and with external partners to create clear, accessible and holistic pathways for clients.
You will lead the development of a coherent community wellbeing operating model, ensuring clarity of roles, responsibilities and pathways across services.
You will define and drive what partnership working means at Catalyst, building strong, visible relationships across the VCSE sector, statutory services and local networks, and ensuring Catalyst is a trusted, active and vibrant presence within local communities.
A key focus of the role is ensuring consistent quality, strong safeguarding practice and effective performance across diverse community settings, supported by clear standards, oversight and continuous improvement.
You will be expected to be highly visible and present across services and partnerships, maintaining close connection to delivery, staff, communities and stakeholders.
Location: Nankeville Court, Woking (hybrid), with regular presence across community sites, partner organisations and Catalyst locations
Salary: £41,000-£45,000
Hours: 35 hours
Contract type: Permanent
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
We are looking for an experienced, values-led leader with a strong background in community-based mental health, wellbeing, social care, counselling, community development or a related field. You will bring significant experience of leading staff and services in complex community settings, with the ability to balance strategic oversight with close connection to frontline delivery.
You will have strong safeguarding knowledge, sound professional judgement and experience of managing risk within multi-agency and community contexts. Confident working in partnership, you will be able to build trusted relationships across the VCSE sector, statutory services and local networks, influencing others and supporting joined-up, accessible pathways for clients.
You will be emotionally intelligent, resilient and inclusive in your leadership style, able to lead teams through change while maintaining clarity, professional boundaries and a strong focus on quality. You will be comfortable using data and insight to inform service improvement, performance and decision-making, and will be able to maintain a visible presence across services, partnerships and community settings.
A commitment to equality, diversity, inclusive practice and trauma-responsive services is essential, along with the ability to travel regularly across Surrey and work flexibly across multiple sites.
Please refer to the job description for a full breakdown of the key responsibilities and person specification.
Benefits
Safeguarding & Checks
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
About Anne Health
Anne Health is a digital healthcare facilitator dedicated to trans+ and gender-diverse communities. We support the delivery of affirming, evidence-based care, including access to therapeutic and clinical support for patients across the UK and beyond. Our service is delivered by a team of independent wellbeing contractors, and we are now looking for an experienced, values-driven manager to support the team.
For more information, please visit our website.
The Role
As Wellbeing Services Manager, you will provide day-to-day support to a growing team of independent, contracted counsellors. Working closely with the Wellbeing Director, you will contribute to governance, protocol development, administrative coordination, and quality assurance across the service.
This is a role for someone who combines experience in therapeutic pathways and counselling governance and processes, with the leadership skills and technological confidence needed to thrive in a fast-moving, fully remote environment.
Key Responsibilities
Counselling practice
Act as the primary internal escalation point for risk and safeguarding.
Triage high-risk and complex cases and refer them to the counsellor best placed to support the client.
Apply trauma-informed, gender-affirming approaches across all areas of practice.
Team support & development
Provide day-to-day management and operational oversight of the counselling team, ensuring consistent standards of service delivery across the caseload.
Coordinate admin support for counsellors.
Coordinate scheduling and mentoring support for counsellors.
Contribute to the onboarding and initial suitability review of new counsellors joining the Anne Health register.
Support the Wellbeing Director in building a high-performing, resilient service culture.
Governance & quality
Contribute to counselling governance processes, policy development, and quality assurance activity.
Assist in refining, maintaining and improving standards across the wellbeing service.
Platform & technology
Develop and maintain expert-level proficiency with Anne Health's internal platforms.
Contribute to platform training and onboarding for other team members where needed.
Use digital tools confidently to manage records, communications, and counselling workflows.
Person Specification
Qualifications & professional membership
Minimum Level 4 Diploma in Therapeutic Counselling (completed); higher qualifications welcomed.
Full BACP membership, or the UK equivalent professional body registration.
Experience
Experience managing a team of counsellors, including providing internal oversight of service delivery, distinct from the formal clinical supervision counsellors hold independently as a condition of their professional registration.
Significant, demonstrable experience in transgender and gender-affirming healthcare at a senior level.
Proven ability to manage risk, safeguarding, and ethically complex presentations.
Experience in a mentoring or counselling lead capacity.
Familiarity with the unique needs of trans+ and gender-diverse people across a range of presentations.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
Skills & attributes
Strong leadership skills with the ability to support and mentor others in a remote environment.
Confident and competent with technology, including case management platforms and digital communication tools.
Excellent written and verbal communication skills.
Able to work autonomously and exercise sound clinical judgement under pressure.
Committed to inclusive, affirming, and anti-discriminatory practice.
Desirable Experience & Specialist Skill Increments
The following qualifications and areas of experience are particularly valued at Anne Health:
Trauma-informed practice or formal trauma therapy training.
Hypnotherapy qualification.
Neurodiversity experience or training (autism, ADHD, and related areas).
Deeper knowledge of LGBTQ+ wellbeing, healthcare, or community support.
Governance, service development and/or quality assurance experience.
What We Offer
A meaningful role at the forefront of trans+ healthcare globally.
A fully remote position with a supportive, inclusive team culture.
Salary of £40,000 per annum.
Remote working (work from home).
35-hour working week with standard Monday to Friday hours.
28 days holiday (including bank holidays).
Pension contributions.
Employee Assistance Programme.
Access to Anne Health services for you.
All equipment and software required for the role.
The chance to shape and grow a specialist wellbeing service.
Opportunities for CPD and professional development.
The chance to be part of an organisation genuinely committed to accessible trans+ healthcare.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
How to Apply
Submit your CV and a cover letter explaining why you're interested in this role and how your experience meets the requirements outlined above to our HR Portal Breathe. Files must be saved as PDF and labelled with your name and the role you are applying for.
Closing date: 5pm Monday 10th August
Interviews: Online w/c Monday 17th August
Start date: ASAP
Anne Health is committed to diversity and welcomes applications from all sections of the community. We particularly encourage applications from trans+ and non-binary people.
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.