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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Social Prescribing Manager
Based: Balham, Tooting and Furzedown PCN
Salary: £35,530.43
Contract: Permanent, Full time
Work Arrangement: 40 hours per week, hybrid between home, office and GP practices
DBS: Enhanced with Adults
Role Overview:
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
Person-centred care and support
- Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them.
- Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans.
- Signpost and refer people to local voluntary, community and statutory services that help meet their needs.
- Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support.
- Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times.
Communication and Collaboration
- Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service.
- Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals.
- Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
- Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply.
- Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences.
- Work with a team of volunteer buddies to provide additional support to clients.
Service Quality and Development
- Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service.
- Manage own case load to ensure clients receive appropriate levels of support and expectations are met.
- Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
- Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth.
- Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
- Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism.
- Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
- Work with your line manager to identify your own support needs and undertake continual personal and professional development.
General Responsibilities
- To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients.
- To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination.
- Ensure data is kept securely in line with data protection law and Enable LC’s procedures.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns.
- To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
- To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices.
- To travel inside or outside the borough when required.
Skills and Experience:
- At least 2 year experience in a role that involves delivering face-to-face support in a relevant health or social care environment.
- Experience adopting a person-centred approach in order to meet the needs of service users and of empowering them to make informed choices.
- Experience of working with people of all ages with a range of social needs.
- Experience of working with the VCSE sector (in a paid or voluntary capacity), including with volunteers and small community groups.
- Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential).
- Motivational interviewing, behaviour change or health coaching experience (desirable).
Knowledge
- Knowledge of the wider determinants of health, including social, economic and environmental factors.
- Understanding of personalisation and the skills required to support self-care.
- An understanding of the principles of confidentiality and how these apply when handling service-user information.
- Local knowledge of VCSE and community services in Wandsworth (desirable).
Aptitudes, skills and competencies
- Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.
- Ability to work with and support people with a wide range of health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential.
- Strong interpersonal skills with the ability and confidence to listen actively, motivate, support, and advocate.
- Excellent communication skills, verbal and written; able to communicate in a meaningful way and develop effective relationships with a range of stakeholders.
- Excellent organisation, planning and time management skills.
- Able to collect and record data to enable the monitoring of key performance indicators, reporting on them as and when required.
- Able to work effectively with others in an open and collaborative way, valuing differences and contributing to a working environment which helps to achieve goals.
- Able to work unsupervised to meet agreed outcomes, targets and deadlines.
- Ability to identify risk, assess and manage risk when working with patients.
Personal qualities
- Able to demonstrate personal accountability, emotional resilience and ability to work well under pressure.
- Commitment to working in deprived communities and reducing health inequalities.
- Commitment to valuing equality and diversity and understanding of how this applies to own area of work.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Able to work flexible hours if required by the post and able to work in various setting.
- Able to commute to various service locations across the borough as required.
As Youth Worker you will use your experience of working with children and young people to:
- Work alongside the Youth Coordinator to develop and deliver an agreed project plan that meets the requirements of funders and local team priorities and is in line with Diabetes UK processes and policies.
- Support young people and volunteers to understand and grow their strengths and skills, empowering them to take action, support others and make change happen.
- Continuously improve our impact and engagement with young people and the diabetes community, identifying opportunities to share learning and good practice across teams.
- Work with colleagues to grow and enhance our engagement with young people, creating opportunities for long term relationships and involvement of young people in the wider work of the charity.
Ideal candidate
- This role calls for someone with experience of working in partnership with children and young people, to deliver services and activities that are meaningful to them - a JNC- recognised qualification in youth work would be an advantage. You will have a keen understanding of how diabetes can affect young people’s lives, and a desire to see lasting change for the better. You will be highly organised and driven to see plans through to completion, as well as to evidence impact through monitoring and evaluation.
- This role will require you to be able to travel regularly and widely across the whole of the South West & South Central Region – a full driving licence would be desirable. You must be prepared to work evenings and weekends, with some overnight stays. You will be expected to work from our Taunton office at least once a week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Based within Bedfordshire. Unforutnately, step free access is not fully available for this service. The building is approximately a 10 minute walk from Bedford Station.
Salary: £26,200
Shift Pattern: 37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 21:30 to 08:30. You may be required to work outside these hours as well as bank holidays in line with the needs of the residents and service.
About the Role
We're hiring a Night Recovery Worker to join our team in Bedfordshire and help deliver our new mental health step down service, opening in April 2026. This is an 11 bedded, community based mental health crisis and step down service offering short stay, trauma informed support and psychologically informed alternative to hospital admission and facilities, forming part of the wider Urgent and Emergency Care pathway.
The service supports people at risk of admission who can be safely supported in the community, helping them overcome personal barriers, achieve their goals and access a range of opportunities, including education, community involvement and skill development. In this role, you will provide person centred, psychologically informed support, contribute to rehabilitation and reintegration and ensure the safe and effective running of the night service. You will play a vital role in admission avoidance, flow and discharge, supporting residents to rebuild their lives while maintaining quality, consistency, and contractual outcomes within a trauma and psychologically informed environment.
Some key responsibilities include:
- Being the main point of contact for our residents, helping to create and update their support and risk plans; Ensure the safety and wellbeing of residents at all times
- Work collaboratively with external teams such as crisis resolution teams, community mental health teams, Inpatient Wards, and other crisis alternatives e.g. Recovery Lounges etc. We are looking to build an effective and knowledgeable staff team to deliver this exciting provision
- Supporting with the creation of tailored support plans in collaboration with the wider team and resident.
- Monitoring residents’ wellbeing during the night, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Planning activities to engage residents with other people, communities, and opportunities such as movie nights, cooking evenings, and games nights
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service
- Follow safeguarding procedures and report any concerns when needed.
- Support residents with taking their medication and keep accurate records support plans up to date. Build good working relationships with colleagues and outside agencies.
About You
We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.
- Experience working with people with multiple and complex needs, ideally in mental health and residential setting
- Ability to show empathy and compassion to our residents, and different challenges they face
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
- Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in Bristol?
Not sure if this is the right role for you? taking on a short term contract could be a great way to develop practical skills, and find out more about working in this type of role for your future career.
Join the Bristol Women’s Pathway (*women only) as a Duty Worker on a fixed term contract until August 2026.
This service provides, trauma-informed accommodation and housing related support for women at a critical time in their lives. Our residents have complex needs have experienced homelessness and are fleeing or at risk of domestic and gender-based violence. We work with a recovery-based approach, offering a safe space for women to rebuild their lives.
in the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:
- Supporting the day-to-day running of the project.
- Managing reception duties, including phones, access, and basic client support.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
- Working a weekly shift rota (including early/evening shifts, weekends, and bank holidays).
About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?
We’d love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable women to make positive changes in their lives.
- Solid organisational skills, with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
- We actively welcome applications from people with lived experience. We value the positive impact and important insight this can have on the work that we do at St Mungo’s
*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 16 February 2026
Interview and assessments on: 25-27 February 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Children’s and Families’ Worker
Community of St Paulinus, Sheffield Cathedral
We are seeking a creative, relational and passionate Children’s and Families’ Worker to join our newly forming team, working at the heart of the Cathedral’s life and mission with children, families and local communities.
Based at the Cathedral, you will be responsible for shaping and delivering engaging children’s work, including Sunday provision, early years activities, and creative opportunities that help children grow in their Christian faith and feel at home within the worshipping life of the Cathedral. You will recruit, support and develop volunteer teams, work closely with Cathedral colleagues, and help create welcoming spaces where children and families can explore faith together.
You will also contribute to the wider mission of the Cathedral through the Community of St Paulinus, supporting the development of new worshipping communities for young children and their families, and working in partnership with local churches and the Centenary Project Network.
This is an exciting opportunity for a practising Christian with experience of working with children—whether in a church, school, youth work or community setting—who is passionate about children’s spiritual development, inclusive mission and creative engagement with families, particularly in areas of social and economic disadvantage.
For an informal chat about the role, contact Dr Genevieve Langdon, Sub-Prior of the Community of St Paulinus
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25 hours per week (to include Sundays and Thursdays)
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Fixed-term until 31 December 2028, with the possibility of extension subject to funding.
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£20,270 per year for 25 hours/week (£30,000 FTE), plus Cathedral pension
Closing date: 2 pm, Friday 13 February 2026
Shortlisting: Wednesday, 18 February 2026
The client requests no contact from agencies or media sales.
We have an exciting opportunity for two x Road Collision Project Workers join our new West Mercia Road Collision Service providing support to those bereaved or seriously injured in a road traffic collision.
These are based in either Hindlip Hall or Hereford Police Station, on a fixed term contract until 31st August 2026.
Are you ready to join an innovative, committed, and caring team making a real difference?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
These roles are based in either Hindlip Hall or Hereford Police Station, on a fixed term contract for 6 months.
As a Road Collision Project Worker, you will be responsible for providing safe, high-quality, trauma informed and consistent support to people bereaved or seriously injured in a road traffic collision.
You will manage a caseload of complex cases, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis.
You will advocate for service users, including with the Coroner, and where needed with utility companies, employees, schools and local authorities. Once a service user is ready to leave the service the RDLW will help to ensure they have the ongoing support they need.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Community Development Worker
We are looking for a Community Development Worker to join the team in this part-time role.
Position: Community Development Worker
Location: Cross Green, Leeds
Hours: Part-time, 17.5 hours per week
Salary: £27,097 - £29,331 per annum pro-rata
Contract: Fixed term for 12 months in the first instance
Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and free parking.
Closing Date: 25th February 2026
The Role
As a Community Development Worker you will play a key role in the organisation, building strong relationships with communities.
Key areas of responsibility include:
- Deliver outreach including activities, information and support.
- Plan community groups with members, ensuring members have access to opportunities and promoting health and wellbeing.
- Support families with their own goals and help people organize together when facing a collective issue – aiming to improve health, homes, education and inclusion for members.
A team player you will communicate proactively with your team and line manager and work with members, staff and partners to build trusted relationships.
You will listen to and identify members issues and concerns, bringing a solution focused approach to the work. You facilitate asset-based community development approaches in galvanizing people, by working together on projects that bring improved health, wellbeing and social inclusion to the members in Bradford.
About You
We are looking for someone who is able to engage and involve members in all aspects of their work. You will have experience of:
- Helping to run group activities.
- Working in a supportive role.
- Building long-lasting and trusting relationships.
PLEASE NOTE: CV’s will not be accepted for this role, you will be redirected through to the charity’s website where you will need to complete their application form
About the Organisation
You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
Other roles you may have experience include Community Development, Community Partnerships, Community, Outreach, Community Outreach, Family, Family Support, Social Welfare, Community Development Worker, Community Partnerships Worker, Community Worker, Outreach Worker, Community Outreach Worker, Family Worker, Family Support Worker, Social Welfare Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Location: Great Ormond Street Hospital, London
Closing date: 22nd February 2026
Interview date: Wednesday 4th March 2026 ~
Interviews to be held in Central London, in-person
When a child or young person is diagnosed with cancer life is turned upside down – for them and their family. Fear, isolation, extreme money worries, not knowing where to turn – this is the reality for many.
At Young Lives vs Cancer, we help children, young people and families find the strength to face whatever cancer throws at them. You could be a part of the team making it happen.
The Role
We are looking for an experienced Social Worker to join our London & South East Team supporting children and young people diagnosed with cancer.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is part home, part site-based. Your contractual base will be both Home and Great Ormond Street Hospital.
This post is subject to an Enhanced Disclosure and Barring Service check.
About You
You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.
You will have:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
If you have applied for this role within the last three months, your previous application has already been considered and you need not apply again.
To arrange an informal chat, please contact Barbara Inglin (Team Manager).
#ShowTheSalary
Job Title: Advice & Information Worker
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum
Contract: Permanent
Location: Hatfield Office / hybrid options
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.
Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.
As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th February 2026
Recruitment afternoon will be held on 24th February 2026 held in our Hatfield Office . This will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Accommodation Support Worker(Future Roots 2 Project)
Salary Banding: £28,050 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion. (£85 per night shift required / £50 per on call shift)
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increase with service up to max of 28 days)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- BHSF & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
- Manage a varied caseload with differing timescales and deadlines.
- Be involved in the screening and interview process of potential new Housemates.
- Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
- Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s training package. This work will include support around:
- Understanding their rights and responsibilities in relation to accommodation.
- Understanding how their choices and behaviour impacts their situation.
- Providing advice and support around wellbeing and health.
- Provide guidance and assistance in achieving further education, obtaining an apprenticeship, voluntary and paid employment.
- Financial support around areas such a rent, budgeting and income.
- Practical Life skills
- Provide advice and assistance with any other support needs that arise, referring and liaise with other agencies
- Providing group sessions on relevant topics.
- To address breaches of house rules and unacceptable behaviour, including issuing verbal and written warnings to young people in line with hyh policies and procedures.
- To identify any risk factors and ensure appropriate measures are in place
- Report any safeguarding concerns to your line-manager and refer as appropriate.
- Provide additional ‘sleep in nights’ as and when required.
- To work collaboratively with the other Accommodation Worker/hyh staff to ensure consistent, high-quality support is provided to all Housemates.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- To promote and facilitate Youth Engagement across the service.
- Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- After probationary period has been completed, take part in the on-call rota.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 24th February 2026 and if successful there will be a personal interview stage held on a date to be confirmed. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Recovery Worker
Location: Based within Bedfordshire. Unfortunately this service does not have step free access. The building is approximately a 10 minute walk from Bedford Station.
Salary: £26,200
Shift Pattern: 37.5 hours per week Monday to Sunday 08.00 - 16.00 or 14.00 - 22.00. You may be required to work outside these hours as per service and resident requirements, including bank holidays as required on the rota.
About the Role
Join our brand new Mental Health Service step down service which is due to go live April 2026! The service forms part of a wider integrated initiative for urgent and emergency care. You will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
We are seeking a dedicated, patient, and compassionate Recovery Worker with a focus on achieving outcomes to deliver flexible, tailored, person centred support to help residents improve their quality of life, overcome challenges, and achieve personal goals. Using your communication skills, you will build trusting professional relationships, support residents to reintegrate into the community, and play a vital role in helping them rebuild their lives through personalised support plans, activities, and partnership working.
Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Some Key Responsibilities Include:
- Ensure the safety and wellbeing of residents at all times
- Supporting with the creation of tailored support plans in collaboration with the wider team and resident.
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
- Follow safeguarding procedures and report any concerns when needed.
- Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.
About You
We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.
- Experience working with people with multiple and complex needs, ideally in mental health and residential setting
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion to our residents, and different challenges they face
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
- Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you looking for a rewarding role where you can make a lasting difference to the lives of vulnerable adults in Oxford?
We are looking for 3 people to join the St Mungo’s Rough Sleeping Service as Housing Led Workers on fixed term contracts until March 2027. (2x Full Time, and 1 Part time).
The team will work in partnership with the Oxford Rough Sleeping Service, and in partnership with local partner agencies to provide long term tenancy sustainment support to clients experiencing homelessness. Our aim is to support people to access suitable accommodation; and move-on with the right support in place.
In the role of Housing Led Worker you will work as part of a team to oversee the day-to-day delivery of the service. Managing a caseload of around 15-20 clients you will:
- Provide personalised, flexible support that helps clients access the right services for their mental and physical health, substance use, community engagement, learning, training, and employment.
- Deliver intensive, ongoing support to help clients establish their home, sustain their tenancy, and work towards their personal goals and aspirations.
- Work in partnership with clients, using a creative and strengths-based approach to help people manage tenancy, build independence, and rebuild their lives in the community.
- Build and maintain effective working relationships with internal and external partners.
- We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.
- About you
We are always on the lookout for passionate people to join us, if you can work with a proactive and flexible approach to support people experiencing homelessness we encourage you to apply. You will bring:
- You have experience supporting people experiencing homelessness, helping them identify personal goals and navigate meaningful change.
- You have experience of working as part of a team, working collaboratively to build positive effective relationships.
- You’re organised, able to prioritise effectively, and can manage your own caseload.
- You bring good administrative and IT skills, with the ability to maintain accurate records.
- You understand the challenges people face when experiencing homelessness and the barriers to moving into and sustaining long‑term accommodation.
- You have the knowledge, and interest in developing your skills to work with people who may have complex needs, including mental or physical health challenges or substance use.
Above all, you will be committed to working with recovery focused approach towards the aims of the service.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 11 February 2026
Interview and assessments on 25-27 February 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
This role sits within our Housing and Homelessness [H&H] team. The post holder will support with the running of our drop-ins and support a caseload of clients who will be homeless or at risk of homelessness.
Part 2: Key duties and responsibilities
Service Delivery & Support
· Welcome and engage service users in a non-judgemental, compassionate manner.
· Provide basic needs support such as food, clothing, and access to a safe space.
· Offer advice, advocacy, and signposting on housing, health services, and other support agencies.
· Conduct assessments of need and develop personalised support plans.
Case Management
· Maintain accurate, confidential records of interactions and support plans.
· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.
· Monitor individuals’ progress and update plans as required.
Centre Operations
· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.
· Ensure safeguarding procedures and organisational policies are always followed.
Crisis Support
· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.
· Support individuals experiencing emotional distress, mental health issues, or substance misuse challenges.
General
· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development
· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
· Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.
Part 3: Person specification
Essential experience
· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.
· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.
· Experience of challenging appropriately and maintaining clear and appropriate boundaries
· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients
Desirable experience
· Working with volunteers
· Working in the charity sector and/or a day centre environment
Essential knowledge
· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs
· Good understanding of safeguarding practices in a social care and/or day centre environment
· Good understanding of confidentiality and working with sensitive information
· Working knowledge of health and social care services
Desirable knowledge
·A relevant NVQ2/3 or equivalent qualification in a relevant field.
Essential skills and personal qualities
·Excellent written and spoken communication skills
·Information and relationship management skills
·Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
·IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
·Non-judgemental with the ability to empathise
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at
Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to a four-week notice period.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans. We operate a staff loan scheme.
Expenses: The role may require travel within the UK. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 22 February 2026.
Interviews will likely be held during the week commencing 2 March 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.



