Youth services manager jobs in Birmingham
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Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director
About the Schools Consent Project
The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.
Account Management
• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.
Desirable Criteria
• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
Job Title: Data & AI Manager
Salary: £48,500 - £52,500
Contract Type: Permanent, ideally, full-time (35 hours per week) although 28 hours or flexible hours may be considered
Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter.
Reporting to: Head of Technology & Transformation
BACKGROUND
For more than 20 years, Magic Breakfast has been helping children and young people start the day with the nourishment they need to learn, grow, and thrive. But the impact of breakfast goes far beyond food. Every morning, we help pupils arrive at school feeling valued, included, and ready to reach their potential.
Today, 2.1 million children across the UK are at risk of hunger, the equivalent of four pupils in a classroom of 30. Working with schools in disadvantaged communities across England and Scotland, Magic Breakfast is committed to ensuring no child is too hungry to learn. One breakfast at a time, we are helping children and young people build brighter futures.
This is a pivotal moment to join Magic Breakfast. Governments in both England and Scotland have committed to expanding access to free school breakfasts, recognising the vital role they play in children’s wellbeing and attainment. Yet significant gaps remain. Pupils in secondary schools, alongside younger children in nursery and early years settings, are still at risk of starting the day hungry. Hunger does not begin at age five, nor end at age 11, and neither does our mission.
By joining Magic Breakfast, you will become part of a passionate, ambitious organisation driving lasting change for children and young people across the UK.
JOB PURPOSE
We are seeking an enthusiastic Data & AI Manager to play a key role in driving Magic Breakfast's new Data and Technology Strategy and supporting the organisation's transition towards more product-led, data-informed and AI-enabled ways of working. In this new role, you will take on specialist management and be the subject matter lead for this evolving, business critical area and be responsible for the delivery, adoption and continuous improvement of Magic Breakfast’s data platform, reporting, AI and digital product capabilities.
You will manage a small specialist team responsible for:
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the development of a secure, scalable data platform (Microsoft Fabric, Power Platform and Salesforce)
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the delivery of high-value reporting and data products
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the identification and rollout of AI and data-enabled use cases across the organisation
You will ensure that data, reporting and AI capabilities are aligned to organisational priorities, well-governed, widely adopted and delivering measurable impact.
KEY RESPONSIBILITIES:
- Lead the ongoing development, management and maintenance of Microsoft Fabric and the organisation’s data products, ensuring they are embedded and remain reliable, scalable and aligned with evolving busines needs.
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Direct the design and implementation of scalable, reliable data pipelines from diverse sources, ensuring data integrity, consistency, and compliance with governance standards.
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Work with direct reports and stakeholders to assess technical feasibility, dependencies, integration requirements and delivery approaches for new initiatives.
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Work collaboratively with stakeholders to balance innovation and experimentation with appropriate governance, security and risk management.
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Maintain and embed the organisation's data governance framework, ensuring data, reporting and AI-related activity is aligned with organisational standards, policies and priorities.
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Support the delivery of the Data and Technology Strategy, ensuring data, reporting and AI capabilities contribute to organisational priorities and outcomes.
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Translate the Data and Technology Strategy into team plans, priorities and deliverables, monitoring progress and adapting to changing organisational needs.
Please see attached documents for full Job description
APPLICATION PROCCESS
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Find more information on our website
Should you wish to discuss the role before applying please email our People and Culture Team (recruitment @ magicbreakfast. com)
Shortlisting: 14th – 17th September
Interview 1: 22nd – 23rd September
Interview 2 and Informal Panel: 28th-29th September
Due to the high volume of applications, this role is likely to close early and we reserve the right to do so. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
The Senior Youth Inclusion Officer is a key role within the Youth Inclusion team, helping to connect insights and champion young people’s voices throughout our work.
You will be one of two Senior Officers leading on the day-to-day delivery of the Future Voices Group (FVG) – our flagship youth engagement programme bringing together young people with lived experience of facing barriers to employment.
This will involve working across the organisation to support teams to work with young people, in line with our strategy.
- You will ensure our youth ambassadors meaningfully and authentically shape our activity, in particular through our engagement and influencing of key audiences and decision-makers across the youth employment system.
- You will bring awareness of the youth employment policy landscape, alongside experience of supporting young people with lived expertise to influence policymaking, programme design or service improvement through youth voice approaches.
- This role requires availability for regular evening sessions and occasional weekend commitments.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 31st March 2030
Location: Any UK Trust office - 40-60% of the week spent in the office and an expectation to travel when required
Interviews: 24/09 and 25/09 over MS Teams
We are looking for an ambitious and commercially minded Senior Manager to lead the launch and delivery of a flagship corporate volunteering and fundraising campaign for The King’s Trust.
This fully funded role runs until March 2030 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.
This high-profile role sits at the heart of our corporate partnerships’ strategy, driving both employee engagement and income growth across a portfolio of valued partners. The income generated through this campaign will help fund a bold new initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. You will work closely with corporate stakeholders to build strong relationships, unlock opportunities, and create compelling campaigns that inspire employees to take action and maximise impact.
Working alongside the Head of Corporate Volunteering, you will lead planning and execution, bringing together internal teams, corporate partners, and external stakeholders to deliver seamless, engaging experiences. From developing innovative engagement strategies and managing communications, to overseeing events, budgets, and performance reporting, you will ensure every aspect of the campaign delivers against commercial objectives, generates income, and supports organisational goals.
A key part of the role will be identifying and pitching new ideas, initiatives and engagement opportunities to corporate partners, helping them deepen their involvement and achieve their own social impact ambitions. You'll work closely with the Corporate Partnerships team, providing creative solutions, campaign expertise and strategic support to help unlock new fundraising, volunteering and partnership growth opportunities across their portfolios.
This is a fast-paced, highly collaborative role for someone who combines strong commercial acumen with exceptional relationship-building skills. You'll be comfortable influencing senior stakeholders, spotting opportunities for growth, developing compelling propositions, and bringing diverse teams together to deliver ambitious targets. If you're energised by creating meaningful partnerships, driving measurable results, and delivering campaigns that make a lasting difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Managers of Employee Engagement?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Senior Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation. The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive and supportive communities where they can thrive. This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.
You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.
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Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.
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You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.
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You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.
We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.
JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.
Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.
This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.
You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.
We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.
For full details of the role, responsibilities and person specification, please read the accompanying Job Description.
The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.
How to apply
Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.
The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.
The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.
The client requests no contact from agencies or media sales.
Job Title: Independent Services Manager
Contract: Permanent
Hours: 25 hours per week
Salary: £22,857– £24,286 per annum (£32,000 - 34,000 FTE)
Location: Home based
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated associate Independent Persons, as well as managing the relationships with our commissioning authorities.You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures.They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 21st September 2026
Interview Date: 29th September 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2026 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
- Develop and implement a measurable strategy for philanthropic growth.
- Work closely with the Head of Fundraising to strengthen and embed a culture of philanthropy across Kids.
- Collaborate with colleagues to identify, cultivate and solicit major donor prospects.
- Provide guidance and support to colleagues on donor engagement and relationship management.
Relationship Management
- Build, manage and strengthen relationships with existing supporters.
- Understand donor motivations and create tailored engagement plans that inspire long-term support.
- Represent Kids at networking and cultivation events, building visibility and awareness of our work.
- Work collaboratively with service delivery teams to demonstrate the impact of donor support.
Prospect Development
- Manage and grow a mid-level giving programme.
- Develop and maintain a strong pipeline of prospective donors through research, identification and outreach.
- Build and manage a portfolio of mid-level and major donor prospects.
- Work with the Events Manager to deliver engaging donor cultivation events.
Income Generation and CRM Management
- Take ownership of individual income targets and contribute to wider fundraising goals.
- Manage donor pipelines, forecasting and reporting through Donorfy CRM.
- Monitor performance and identify opportunities to maximise income growth.
Donor Communications
- Develop compelling cases for support and impact reports.
- Create personalised communications and proposals that align with donors' interests and motivations.
- Deliver a high-quality donor experience that encourages long-term engagement and investment.
About You
We are looking for someone who can demonstrate:
- Proven success in networking and relationship building that has resulted in financial support.
- Experience securing new gifts and developing new donor relationships.
- A strong track record of building and managing fundraising pipelines and supporter portfolios.
- Excellent written and verbal communication skills, with the ability to influence and engage high-value supporters.
- Experience using CRM systems and data to manage donor relationships, forecasting and reporting.
- Strong budgeting and financial forecasting skills.
- Experience researching and identifying prospective donors.
- Confidence engaging and influencing senior stakeholders, including CEOs, trustees and decision-makers.
- The initiative and resilience to build new relationships from the ground up.
- A genuine passion for improving outcomes for children and young people with SEND and their families.
- An understanding of the policy and influencing landscape affecting children and young people with SEND.
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
Who we are
IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
Reports to: Chief Executive
Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders)
We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.
Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.
You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.
Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.
You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.
Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
- 5% employer pension contributions
- Healthcare cash plan
- Flexible working arrangements
- 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).
To apply
Visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 7 September 2026.
First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.
NO AGENCIES PLEASE.
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Experience of designing, delivering and improving participation, voice, involvement or lived experience programmes with children or young people is an essential requirement for this role. Please see the person specification below for all essential requirements before applying.
Role title: Voice Manager
Reporting to: Head of Impact and Innovation (note that this role will work collaboratively across the organisation to drive this agenda on lived experience being embedded through the charity)
Location of work: The post holder will be home-based, with office visits required approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to attend events and meetings throughout England and Scotland.
Contract type: Ideally full time, 35 hours per week, although flexible hours may be considered. The role may require occasional evening and weekend work.
Contract length: Permanent
Salary: £43,500
Background
For more than 20 years, Magic Breakfast has been helping children and young people start the day with the nourishment they need to learn, grow, and thrive. But the impact of breakfast goes far beyond food. Every morning, we help pupils arrive at school feeling valued, included, and ready to reach their potential.
Today, 2.1 million children across the UK are at risk of hunger, the equivalent of four pupils in a classroom of 30. Working with schools in disadvantaged communities across England and Scotland, Magic Breakfast is committed to ensuring no child is too hungry to learn. One breakfast at a time, we are helping children and young people build brighter futures.
This is a pivotal moment to join Magic Breakfast. Governments in both England and Scotland have committed to expanding access to free school breakfasts, recognising the vital role they play in children’s wellbeing and attainment. Yet significant gaps remain. Pupils in secondary schools, alongside younger children in nursery and early years settings, are still at risk of starting the day hungry. Hunger does not begin at age five, nor end at age 11, and neither does our mission.
By joining Magic Breakfast, you will become part of a passionate, ambitious organisation driving lasting change for children and young people across the UK.
Job Purpose
Magic Breakfast has already begun developing its approach to embedding children and young people's voiceas outlined in ourorganisational Nourishing Futures strategy and business plan, launched in 2025. Alongside this, a Lived Experience strategy and roadmap set out the plan to ensure child and youth voice is heard at all points in our decision making.This role will operationalise that roadmap, strengthening the systems, standards, capability and accountability needed to embed participation across the organisation.
The Voice Manager will lead the development and delivery of Magic Breakfast’s approach to lived experience voice, with a particular focus on children and young people. They will ensure that the processes, policies, practicalguidanceand organisational capability is in place to enable the views, experiences and priorities of children and young peopletoshapethe organisation.
This is a new roleat Magic Breakfast, responding to our Nourishing Futures strategy with a vision of a UK where every child is nourished, empowered and thriving.It’sa dynamic, matrix role, that works with teams across the organisation and will evolve over time, initially seeking to develop and embed new practices and approaches,which will impacton the culture and practices of the organisation.Previous experience of working ina similar role is vital as this role will provide lead counsel on child and youth participation across the organisation.
The role holder will provide expert advice to colleagues across the organisation, helping teams embed meaningful, safe,inclusive and non-tokenistic participation in their work.The aim is for children and young people from a diverse range of backgrounds and experiences, including those who may face barriersto engaging,are able to influence Magic Breakfast’s work.Anessential part of this role will be ensuring that,as well as the necessary internal infrastructure, the culture and mindset is in place to support the wider strategic aims.
Key Responsibilities
Voice leadership and organisational practice
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Shape and operationalise Magic Breakfast’s children and young people’s voice function, ensuring it is aligned to organisational strategy, business planning and evaluation, safeguarding requirements and EDI commitments.
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Reviewand maintain organisational guidance, processes andparticipation infrastructure that supportschildren and young people’s participation, includingconsent, accessibility, safeguarding,risk, recognition (e.g.remuneration), feedbackloopsand ethical storytelling.
Organisational capability-buildingand support
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Provide specialist advice to internal teams on when and how to involve children and young people, for examplein decision-making, service development, policy influencing, communications, fundraising,researchand evaluation.
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Develop and deliver training, resources and reflective learning opportunities that help staff understand the importance of children and young people’s voice and build confidence in applying participatory approaches.
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Work closely withourPeople and Culture team to embed voice and participation learning into wider performance expectations, ways of working, internal culture and learning,and development pathways.
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Chair,coordinateor contribute to internal working groups that bring colleagues together to embed children and young people’s voice across teams and projects.
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Champion a culture of listening, accountability and continuous improvement, highlighting whereand howchildren and young people’s views have influenced decisions to provide positive reinforcement of actions.
Participation, engagementand co-design
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Design,pilotand develop participatory approaches(such as regional lived experience panels, pupil panels, advisory groups, workshops, focus groups, creative consultation methodsand digital activities) for engaging children and young people,and support organisation-wide adoption.
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Ensure participation approaches are accessible and inclusive for children and young people with different needs,experiences and communication preferences, including those who may be less likely to engage through traditional methods.
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Ensure appropriate feedback loops are in place,s oparticipants and contributors understand how their views have shaped decisions, proposals, policy asks, breakfast provision or further research priorities.
Safeguarding,ethicsand risk management
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Ensure all voice and participation activity is delivered safely and in line with Magic Breakfast’s safeguarding, data protection, health and safety,consentand risk management policies.
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Ensure children and young people are appropriately prepared, supported and followed up before, during and after participation activities, including signposting to support where needed.
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Be an active member of the internal Safeguarding Committee, proactively flagging issues and developing or updating anyappropriate processes, whilst supporting a shift in approach from compliance to culturally embedded.
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Support colleagues to develop appropriate risk assessments for online and in-person participation activities, and where needed, escalating concerns in line with organisational processes.
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Support colleagues to apply ethical and inclusive approaches to gathering,analysingand using children and young people’s views, particularly where sensitive personal experiences may be shared.
Insight and Influence
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Develop and maintain approach to measure participation, influence, reach,qualityand impact, ensuring alignment with Magic Breakfast’s existing evaluation and reporting cycles.
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Represent Magic Breakfast in external working groups,coalitions and participation networks, sharing learning and bringing sector insight back into the organisation.
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Support funder conversations and proposals where required by clearly articulating Magic Breakfast’s ambitions,approachand impact in relation to children and young people’s voice.
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Promote organisational learning by sharing participation insights, emerging themes and examples of influence across teams, helping to strengthen practice and decision-making.
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Commission or manage external support, suppliers or partners where needed,ensuring quality of work
Person Specification
Essential knowledge and experience
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Experience of designing,deliveringand improving participation, voice, involvement or lived experience programmes with children or young people.
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Experience of applying safeguarding, consent, confidentiality, data protection and risk management processes in participation or engagement activity.
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Experience of managing projects or workstreams from design through to delivery, monitoring,learningand reporting.
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Experience of facilitating workshops, focus groups, panels or advisory groups, both online and in person.
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Experience of translating qualitative insight into clear findings, recommendations,reportsor resources for different audiences.
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Experience of developing or managing place-based, community-ledor regional engagement structures.
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Experience of developing guidance, tools,trainingor resources that support others to adopt good practice.
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Experience of building trusting,appropriateand inclusive relationships with children and young people from a range of backgrounds and experiences.
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Experience ofmatrixworking across teamsand influencing decision making
Essential skills and behaviours
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Strong understanding of meaningful,ethicaland non-tokenistic participation, co-designand lived experience practice within the UK.
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Good understanding of safeguarding, emotional wellbeing, healthy boundaries and inclusive practice when working with children and young people.
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Strong facilitation skills, with the ability to create inclusive spaces, encourage participation and manage group dynamics or challenging conversations sensitively.
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Excellent written and verbal communication skills, including the ability to make complex information clear,accessible and engaging for different audiences.
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Ability to work with data and evidence to develop metrics,monitor progress and report impact.
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Commitment to equity,diversityand inclusion, and to reducing barriers to participation for children and young people.
Desirable Knowledge, experience and skills
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Experience of child or youth voice activity in schools, education, youth work, anti-poverty, food insecurity, health, socialactionor charity settings.
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Experience of supporting children and young people to engage with policymakers, funders, media,campaignsor public-facing opportunities.
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Experience of working with community partners, local authorities, combined authorities, youth organisations, faithgroupsor other trusted local intermediaries to support inclusive participation.
General requirements
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Willing and able to travel across the UK for school visits, workshops,eventsand partner meetings.
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Willingness to work occasional evenings or weekends where participation activity requires it, with time off in lieuinline with organisational policy.
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Enhanced DBS check may be required depending on the final design of the role and level of direct work with children and young people.
APPLICATION PROCCESS
You can access our job pack and more information about Magic Breakfast via our website.
Should you wish to discuss the role before applying please email our People and Culture Team (hr @ magicbreakfast. com)
Shortlisting: w/c 31st August
Interview 1: w/c 14th September
Interview 2 and Informal Panel: w/c 21st September
Due to the high volume of applications, this role is likely to close early and we reserve the right to do so. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.


