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About the organisation
nia has been delivering services to women, girls and children who have experienced domestic and sexual violence since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
About the service
The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.
About the role
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women.
Job Ref: 204
Hours: 21hrs per week and outreach across London
Salary: £17,400-£19,200 (FTE £29,000 - £33,000 dependent on experience and qualification
Contract type: Permanent
Cvs will not be accepted.
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Have you got experience and a passion for working to support women? We are seeking a new team member to join our small team, in a well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.
We are seeking a Women’s Support Worker to join our Door of Hope team in the East End of London. The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support. We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.
Who are we looking for…
- You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services.
- You will be able to think and work independently yet also be a supportive colleague to the wider team.
- You will have frontline experience of working with vulnerable women/adults. This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry. You will thrive on supporting women to become empowered and to make positive change.
- You will possess energy, motivation, and professional resilience.
- You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centered support, provide training for the third sector and statutory professionals, and create resources and reports informed by research, lived experience, and practitioner experience. Our training and partnership work seeks to equip professionals to understand the sex industry, particularly survival sex, and to support them to engage with women selling sex in a trauma-informed way.
You’ll enjoy…
- Competitive pay – earn £30,600 rising to £31,407 FTE on successful completion of probation (this includes London weighting)
- Pension - 5% employer contribution, 3% employee contribution
- Generous annual leave - 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
OUR MISSION is to raise awareness of the sex industry and survival sex, challenge the societal norms that perpetuate harm, and transform responses by
The client requests no contact from agencies or media sales.
Furnishing Futures is a charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, using unwanted furniture from the interiors industry. We are looking for a Senior Specialist Support Worker, to provide maternity cover for 12 months managing our specialist support service and providing focussed support to beneficiaries.
Our specialist support team works alongside our home designers to provide advice and support on a range of issues to help alleviate social isolation for survivors, as well as facilitating women’s groups and managing relationships with referral partners.
We are looking for someone with experience supporting vulnerable people with complex needs from a wide variety of backgrounds, and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities. Based in Leyton you will be managing a small team and helping the charity develop its service across London.
We support women and children placed in empty social housing after escaping domestic abuse by giving them holistic support and furnishing their homes.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with The Insurance Charity in their search for a Senior Administrator and Case Support Worker
Location: Cannon Street (3 days office /2 day remote)
Salary: £32,000-£34,000
Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance.
The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.
About You
You are an organised, approachable administrator who enjoys supporting both colleagues and applicants. You are confident on the phone and email, with strong digital skills, attention to detail, and experience with databases. Compassion, empathy, and a non-judgmental approach are central to your work
Key Responsibilities
- Acting as first point of contact for applicants via phone and email
- Supporting casework: allocating cases, following up for documentation, updating records
- Maintaining databases and producing reports
- Preparing grant documentation, committee papers, and payment requests
- Assisting with partnerships, volunteer management, and beneficiary engagement
- Providing administrative support to the Welfare Team and wider organisation
Essential Skills
- Strong interpersonal and organisational skills
- Microsoft 365 proficiency and database experience
- Empathetic, professional, and collaborative
- Attention to detail and methodical approach
Desirable: Experience with complex needs, change programmes, or the charitable sector
Join this small, friendly team and make an impact where it truly matters – supporting people when they need it most.
For more information, please send your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
Deadline: 06/04/26
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?
We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.
Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.
You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.
Working closely with colleagues across the service, you will:
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Maintain accurate records and case notes
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Communicate clearly with the wider team
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Deliver effective handover between shifts to ensure continuity of care and support
Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.
This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Purpose:
1. To assist in the planning and delivery of individual educational programmes designed to meet the social, learning and developmental needs of each young person.
2. To work with the First Start Manager as a member of a team.
3. To support young people with disabilities and/or on the autism spectrum to access the local community, services, events, education and training.
4. To support young people on the autism spectrum, with associated learning and or physical disabilities to access their own individualised programmes.
5. Support Worker / Drivers - To drive the service members accessing the First Start Service to and from the service premises and to other destinations as required.
Main Duties & Responsibilities:
1. To assist in organising and providing a range of stimulating, challenging and interesting educational activities that are relevant to the needs of the individual, meeting their educational, social and developmental needs.
2. To actively participate in the delivery of a high-quality service that adheres to the Tower Project’s policies and procedures.
3. To ensure the service is delivered in consultation and partnership with Service members, Parents/ Carers, Colleges/ Schools and other relevant parties.
4. To provide and/ or receive support, advice and training as appropriate.
5. Support Worker / Drivers - To ensure the safe transportation of service members to and from their required destination.
6. Support Worker / Driver – To be responsible for documenting mini- bus mileage, vehicle check log sheets and safe handling of vehicle keys.
7. Support Worker / Driver – To be responsible for reporting any vehicle damages to First Start Service Manager. Specific
Duties:
1. To work directly with young people as required by the First Start Manager.
2. To support First Start service members from a person-centered approach, recognising, valuing and seeking to reinforce individual identity by way of responses and informed choices.
3. To assist in the maintenance of monitoring systems, e.g. registers, need to know forms.
4. To assist in identifying additional individual needs and support.
5. To attend and contribute to team meetings and to assist in the exchange of information and show cooperation when working with other staff and partner organisations.
6. To attend training events according to expressed needs and demands.
7. To be responsible for the Health & Safety, the security and the use of the First Start premises, in conjunction with the Service manager.
8. In conjunction with the First Start Manager, prepare timetables, activity plans, programme reports, monitoring data and other appropriate work according to the needs of the post.
9. To actively promote and develop inclusion and equal opportunities.
10. To liaise with and involve service members, parents/ carers and other partner agencies in the planning and delivery of the service.
11. To ensure that the guidelines & framework of relevant legislation, e.g. The Care Act 2014, Valuing People White Paper, Care Standards Act etc., are always implemented and adhered to.
12. To participate and meet regularly for supervision meetings with the First Start Manager or designated Line Manager.
13. To actively promote and develop inclusion and equal opportunities.
14. Support Worker / Drivers - To drive service members to and from the First Start premises and to other destinations as requested by the Service Manager.
15. Support Worker / Drivers - To be responsible for arranging the pickup and drop off and safe use of the minibus.
16. Support Worker / Drivers - To support First Start service members as required by the Service manager and to be available during the service’s operational hours.
17. Undertake other duties as appropriate to the nature of the Post 3
PERSON SPECIFICATION SUPPORTWORKER
Knowledge:
Knowledge and understanding of the development of young people with Autism, challenging behaviour, learning disabilities and / or physical disabilities. To demonstrate an understanding of the causes of social exclusion.
Education/ Qualifications:
An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.
Essential:
Experience of working with young people with disabilities and specific learning disabilities and or Autism in a similar setting. Experience of working in an inner city multi-racial/ cultural environment.
Experience of liaising with Parents/ Carers.
Good communication skills with parents/ carers, young people and staff. Ability to work as part of a team.
Ability to work with young people who can sometimes present challenging behaviour.
To support, promote and deliver services within the Tower Project’s Equal Opportunities policy.
An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.
Desirable:
Ability to assist in organising and delivery of a quality programme of activities. Basic computer skills, or a willingness to undertake training as required.
Special Conditions:
The post holder will be expected to undertake any additional training as required
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a full-time Employment Support Worker to join our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent position with funding secured until March 2027.
What you’ll be doing
If you were working with us, you would hold a varied caseload of clients with lived experience of mental health, autism and/or a learning disability. You would support clients to identify their employment goals, build confidence, prepare for work, and navigate any barriers they may face.
Your work would be entirely person-centred. You would support clients in line with their preferences and aspirations, helping them identify roles that match their strengths. A key part of the role involves approaching employers, explaining the value of our service, and working with them to identify suitable opportunities for clients. You would continue to support both clients and employers to help individuals sustain their employment.
You would work closely with referring teams, maintaining regular communication and ensuring a coordinated and client-led approach. You would also work to agreed targets while maintaining a high-quality, supportive service that reflects the principles of SEQF and the British Association of supported employment.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
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A genuine desire to support people into meaningful employment.
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Commitment to person-centred work and enthusiasm to learn the SEQF approach.
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Confidence engaging with employers and promoting the benefits of our service.
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Good organisation skills and the ability to manage a caseload effectively.
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Beneficial (but not essential): experience working with people with learning disabilities or Autism.
We welcome applications from people with lived experience of mental health, either personally or through a close contact.
What we offer
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30 days annual leave plus public holidays, pro rata (FTE)
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Employer pension contribution of 6%
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Supportive environment within a small, dedicated team
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Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before applying, please note that we actively review all applications and only progress candidates who provide meaningful answers to the screening questions.
If you are ready to support people in Kingston to achieve their employment goals and build positive relationships with employers, click Apply to submit your CV and complete the screening questions.
Start your application today and join us in making a meaningful impact.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?
Why join our inclusive team?
St. John's is one of the largest employers in Brighton and Hove.
What can we offer you?
- £26,863.00 FTE (Actual Salary- £24,280.02 )
- 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
- Fulfilling and meaningful work – make a difference!
- Career development plans that are tailored to you
- Discounts across businesses in the local community.
Who are we?
St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.
Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:
- Difference in social communication and interaction
- Self-reliance and problem-solving
- Sensory
- Emotional Well-being
What are we looking for?
We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.
Sound like you? Then keep on reading!
What will you be doing?
- Supporting the young people in a classroom setting and during breaktimes
- Implementing the learner's behaviour support plan and risk assessment
- Working within a team of multidisciplinary professionals across the charity
- Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.
Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker
Please note that interviews will be arranged progressively as suitable applications are received. Early application is therefore advisable.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Learning Support Worker- Recruitment Pack (1).pdf (1.42 MB)
We stand with autistic children and young people, champion their rights and create opportunities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am.
As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential.
YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high‑support, medium‑support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night.
Our services provide 24‑hour supported housing for young people aged 16–25, offering high‑level, medium‑level and transitional housing options. We take a trauma‑informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.
What you will be doing
In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties—including communal areas, gardens and external spaces—to ensure they are quiet, well‑maintained and compliant with health and safety standards.
You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on‑call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action.
When required, you will work alongside the on‑site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night‑time activity. You will also take a proactive approach to preventing anti‑social behaviour, work closely with support staff, and carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or require medical assistance.
This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About You
A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people’s safety and wellbeing.
Experience and knowledge
- Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
- An understanding of the needs and experiences of young people and adults at risk.
- Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
- Confidence in accurate record‑keeping, including incident logs and health and safety checks.
- Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Skills and abilities
- ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites
- You will bring an awareness of the challenges young people face and the ability to connect with them positively
- Ability to de‑escalate situations and manage challenging behaviour calmly.
- Clear verbal and written communication, with accurate handovers for day‑time colleagues.
- Strong interpersonal skills, able to build positive relationships.
- Comfortable lone‑working, using initiative, and working as part of a team.
- Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
Our mission is to help children and young people have a fair chance to be who they want to be.

About the role
The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
We welcome applications from those with experience in supported housing and rent arrears management.
Responsibilities
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The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.
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Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.
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Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.
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To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.
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To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.
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Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance
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Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.
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Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.
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Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them
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To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.
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To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.
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To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.
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To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.
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To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.
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To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
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Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures
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Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.
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To undertake such other duties within the competence of the post holder which may be required from time to time.
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Person specification
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Experience
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Demonstrable experience of working in a supported housing environment in a similar or related role
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Experience of supervising a person or team
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Qualifications
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GSCE (or equivalent) in English, Maths
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Skills and Knowledge
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Knowledge of supported housing sector and housing law
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Detailed knowledge of rent arrears issues and processes
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Detailed knowledge of housing and welfare benefits
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Understanding of trauma informed practice
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Abilities
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Capable of developing and maintaining constructive and positive working relationships both internally and externally
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Personal qualities
• Be creative in problem solving and seek out practical solutions to complex problem
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Demonstrate a high degree of accountability and decision making
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Full driving licence held and maintained
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Desirable criteria
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Housing or a related qualification
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Be able to meet deadlines and balance priorities
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Be able to delegate and allocate work effectively
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Be able to monitor operational and customer service performance and suggest and implement ways of improving performance
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Be able to manage change, introduce new initiatives, and revise systems and processes
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Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures
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Interview process
Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
YOUTH OUTREACH WORKER: Violence Against Women and Girls (Female Applicants Only*)
Location - North Middlesex Hospital Accident & Emergency Department
Full-time - Fixed Term Contract to March 2027
Salary - £31,312 (including London Weighting) per annum
Youth violence is a problem that significantly affects young people, their families and entire communities. At Oasis, we believe that violence can be prevented by taking a holistic public health approach. Oasis Community Hub Hadley encompasses a range of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Through this holistic approach we have been instrumental in shaping the way young people are supported after experiencing trauma, violence or aggression.
Oasis Youth Support at North Middlesex Hospital is seeking a dedicated Outreach Worker: Violence Against Women and Girls Specialist to accompany young women who attend North Middlesex Hospital A&E department due to a violent or aggressive incident, on their journey to make positive choices with the aim of breaking the cycle of violence through 1:1 mentoring.
You will be part of a large team based at the hospital and supported by the Youth Support Project Coordinator, as well as the wider Community Hub Team based in Ponders End, Enfield.
The key responsibilities within the role are:
· Support young people and develop a bespoke mentoring programme that meets their needs
· Develop and evaluate a model of care that enables young people to benefit from community based interventions
· Planning and delivering sessions focusing around specific areas of violence against women and girls for young people and professionals
· Assisting the team by facilitating high quality information gathering/sharing to track the support given and the success of the project
You could be successful in this role if you:
· Are passionate about making a difference to young people’s lives
· Have the ability to build positive relationships with young people as well as professionals
· have a relevant professional qualification (e.g. JNC, QTS, QSW), or relevant experience
· Have experience of working in a youth/community setting affected by youth crime
· Experience of mentoring / supporting young people
· Are self-motivated, with the ability to take initiative and organise your own time
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
Please submit your completed application form at your earliest convenience. Please visit the Oasis Charity Jobs website for application pack.
Completed applications forms should be returned by 9am Monday 28th April 2025
9am Thursday 9th April, with interviews W/C 20th April 2026.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. *Please note that due to the nature of this role, this post is only available to female applicants as permitted under the Equality Act 2010.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southall Community Alliance is a charity working in Southall that is looking to recruit
an experienced, part-time Human Rights Outreach Officer to oversee an exciting
new 2.5 year project we are delivering to build understanding of human rights issues
and law.
The person we are looking for will be well organised, motivated and aware of the
nuanced issues affecting diverse and disadvantaged communities. Their duties
include arranging training, workshops and outreach visits to create awareness of
human rights legislation and the practical impacts in areas with large, transient
communities.
The Outreach Worker will act as primary contact for the project and policy work and
ensure good working relationships with a range of key contacts including policy and
programmes partners.
This post is funded by The Baring Foundation.
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


We are recruiting for a Children's Support Worker to join our team in Cambridge; the scope on this job involves….
Job Title: Children's Support Worker
Location: Cambridgeshire (Norfolk border) - Rural Location in Fenlands bordering Cambridgeshire and Norfolk, 30 Miles from Peterborough, 20 miles from Kings Lynn, 30 miles from Spalding, 40 miles from Cambridge.
Salary: £25,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Children’s Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
Please note that it is essential that you have a UK driving licence and access to a car for this role.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 16 March 2026
Interview date: 2 April 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Family Support Worker
We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative.
Position: Family Support Worker
Location: Cross Green, Leeds
Hours: Part-time, 21 hours per week
Salary: £27,097 per annum pro rata
Contract: Permanent
Closing Date: 18th March 2026
The Role
This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.
Working with Members, you will:
- Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
- Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
- Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
- Support families who have an early help assessment or plan to understand and navigate the process
- Work collaboratively with the other Family Support Services and multi-agency partners
- Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
- Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
- Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support
About You
We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).
You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.
About the Organisation
Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.


