As part of our family support service, The Joshua Tree provides opportunities for members of our families to connect with and gain support from our family support workers. The family support workers are usually the first point of contact for our families and therefore they maintain their own case load, keeping in regular contact with families via phone, text, email and face to face visits. They provide a listening ear and offer emotional support during potentially stress-provoking situations such as hospital appointments and promote peer support and social interaction through the arrangement of group events and activities.

The key purpose of this role is to deliver a high quality, family-focused service. It involves planning, organising and implementing emotional and practical support packages to suit the individual members of the family. This includes liaising with other members of the family support team to offer targeted interventions when required e.g. counselling, school support etc.

This role involves an element of administrative duties as well as directly supporting families at the Family Support Centre, working from home, visiting families in their homes and attending visits to hospitals. Daily travel can be involved (up to an hour driving distance). Therefore, post holders must hold a full driving licence and have access to a vehicle. Mileage expenses will be covered by the employer.

With the exciting completion of our purpose-built Family Support Centre, we envisage some of the ways we deliver support being adapted, to promote the use of the Family Support Centre by our families. Therefore, this role will be reviewed to reflect the development of the Family Support Centre.

The post holder will follow The Joshua Tree's values and effectively communicate with service users, their families, colleagues and educational and healthcare professionals.

This role will be emotionally demanding. A full induction programme and training will be provided. We offer regular supervision and reflection time to support emotional wellbeing.

The Canine Assisted Services Operations Manager helps those with sight loss to live the life they choose by leading and managing a cross functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Able to demonstrate experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved.
• Experience of handling safeguarding concerns within a service delivery setting.
• Knowledge and understanding of effective management protocol
• Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people.
• Knowledge of models of person-centred service delivery to adults, children, young people and their families.
• Proven experience of planning and delivering person-centred services to meet the needs of adults, children and young people with sight loss and their families.

Desirable
• Project Management experience
• Comfortable and confident in giving presentations and training to individuals and groups, including experience of chairing or facilitating discussions to include active listening and problem solving in a person-centred environment.
• Experience of working in any the following settings: - education- health and social care- police/probation.
• Knowledge of current legislation, policy and research relating to people with sight loss and/or disability
• Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button on our website. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We are looking for an outstanding leader with a passion for Early Years,

supporting families and the local community.

Are you an experienced, dynamic leader who has the professional potential &

personal attributes that our successful, community-run charity Family Centre

needs? Then the trustees would like to hear from you.

In April 2017 the former publicly funded Red Kite Children’s Centre in Thame and Chinnor

became a community initiative led by a locally based registered charity. It was renamed the

Red Kite Family Centre. Since then, the Family Centre has transitioned into a vibrant

community hub for family support services.

Responsible to: Operation Manager/Executive Director

Status: 25 hours p/w for the first 6 months, 29 p/w afterwards (including Saturday)

Location: Edgeware Office/ Remote working

End of fixed term: July 2021, extendable for another 3 years subject to funding

Salary: £22,000 per annum for the first 6 months. Can go up to £26500 per annum, based on experience.

Note: Suitable applicants will be offered an interview immediately due to the urgency of the position

About Afghan Association Paiwand

Paiwand is a refugee community organisation that works to benefit the refugee

and migrant communities in the United Kingdom by reducing poverty, advancing education,

and relieving suffering through the provision of several services, including advocacy,

supported housing, mental health, youth programmes and others. It currently assists over

2000 beneficiaries each year throughout north London.

Organisation Aims 

Paiwand aims to assist and enable refugees and asylum seekers to have

their views considered by the organisations who make decisions which affect them.

The service provides people with advice and support in several areas including housing,

welfare benefits, legal rights, education, immigration, and mental health. We aim to enable

refugees living in North West London to successfully integrate and access services by

providing support, information, and representation across a range of areas, in response to

client needs. The advocacy service provided by Paiwand is both free and independent.

Immigration Programme Manager Job Purpose

The post holders main aim is to develop and supervise the Immigration Programme at Paiwand. We currently provide one-to-one specialist advice, casework, and practical support to London-based migrant and refugee clients in the areas of immigration & asylum (up to OISC L2-3), however we are urgently in need of an Immigration Programme Manager to help develop the service considering some changes to OISC code of standards and new immigration framework. We require an immigration casework manager who is trained to OISC level 3 to manage all our activities including remote working services, Brent Hub outreach, Saturday Immigration Clinic etc. and supervise some of our immigration advisors. There will be a 4 months’ probation period for this role.

Key responsibilities:

· To review the current immigration service. This includes working with the director and other managers to develop assessments, policies, procedures, and case management tools.

· To take the lead in supervising volunteer immigration advisers and trainee advisers in our Saturday Immigration Clinic or remote working scheme.

· Provide one-to-one specialist advice (including immigration advice to OISC L3) and support to London-based migrant and refugee clients by phone, email, and face to face and video-calls.

· Provide thorough follow-up immigration casework and support where appropriate and provide clear and accurate signposting, referrals, and active referrals, where possible and appropriate.

· Assist in evidencing the impact of work done, including recording, monitoring and reporting against project targets.

· Work with colleagues in Paiwand to maintain and develop our holistic approach and commitment to human rights, community development, diversity, and best practice in working with vulnerable migrants.

· To coordinate our out-of-office services and collaborate with the hub centres where we deliver services.

· Work closely with our funders and OISC to ensure we meet our funding and compliance obligations on time.

· To develop and manage effective remotely delivered services that leave no vulnerable clients behind.

· To collect and analyse data and feed them into the policy of the organisation

· Develop and update the Immigration Advice Handbook for sustainable record of the project activities, policy, and procedures. This should also reflect relevant legal framework, monitoring and evaluation tools and annual reports and surveys.

Qualifications and Requirements:

· Trained as a solicitor or as a level 3 OISC adviser

· Experience in providing immigration advice for at least 5 years

· Experience developing case management procedures in line with OISC code of standards is desirable.

· Experience providing supervision to OISC trainee immigration advisers

· Availability on Saturdays to assist in the Immigration Clinic.

· Be able to speak and write English fluently. Knowledge of foreign languages is also a plus.

· Committed to assisting the refugee and migrant community in line with Paiwand’s values, policies, and procedures.

· A degree in law or law practice qualification in UK or other Common or civil law jurisdiction is desirable.

Person Specification:

· Humble, tolerant, hardworking, and meticulous

· Strong sense of empathy for vulnerable clients

· Ability to work or collaborate with other staff and volunteers

Individual Giving and Lottery Manager

Home Based / West Sussex

37.5 hours per week

£30,000 - £35,000 p.a. depending on depth and variety of experience in a similar role

St Barnabas Hospices offers specialist palliative care through two hospices: St Barnabas House adult hospice in Worthing and Chestnut Tree House children’s hospice near Arundel in Sussex.

Are you a brilliant and passionate fundraiser looking for your next role?

We are looking for an Individual Giving and Lottery Manager to join our Individual Giving and Digital team. This brand-new position will be leading our supporter acquisition direct marketing activity, including our large lottery programme. Campaigns cover door drops, telemarketing, canvassing, radio and digital. We need you to be an exceptional fundraiser who is driven by data and insight to help us transform our existing activity.

You will be responsible for maximising income through supporter acquisition and working closely with the Individual Giving Manager (Retention). You will thrive in an environment that will provide you autonomy and space to shape your role and activities.

Applicants will need extensive experience and a proven track record of managing fundraising campaigns and a multi-channel programme. You will have experience of working at a senior level in a charity of a similar size and the ability to engage others in driving plans forward with energy and credibility.

Why not come and use your talents to join a great team and raise money for a fantastic cause.

Closing date:  15 March 2021 Interview Date: w/c 22 March 2021

Benefits included:

• Enrolment onto our company pension scheme or the option to continue in the NHS pension scheme
• up to 35 days’ annual leave inclusive of bank holidays
• Free parking
• On-site education support
• Option to join Healthcare Cash Plan 
• Corporate Rate Gym Membership

An enhanced DBS will be sought, if you are successful in this role. The safe recruitment of staff at St Barnabas Hospices is the first step to safeguarding and promoting the welfare of children and adults in our care. As an employer we expect all staff and volunteers to share our commitment to safeguarding.

If you have the passion and drive to succeed, please visit our website for an application form. 

We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, facilities, and services to support staff from different backgrounds.

The information you provide on your application form is the only information we will use to decide whether to short-list you for interview.

About the role

We have a  EXCITING opportunity for the role of Service Manager to join our team and make a positive difference to people’s lives. 

As a Service Manager you will empower the People We Support to lead more connected fulfilled lives and make informed life choices.  You will organise and deliver support and care to tenants (and other people using our services) to support tenants to fulfil their potential for independence, choice, inclusion and control.

About us

Camphill Village Trust is an award-winning national charity supporting people with learning and other disabilities. We provide housing, care, support and day opportunities to people with learning and other difficulties. We support people to be safe, healthy, happy and to be active citizens living a life of opportunity.  We provide housing, care, support and day opportunities.

Delrow Community is a supported living service located in a beautiful semi-rural location in Aldenham, near Watford. The community consists of 13 houses, on 15 acres of land.

What we can offer:

We offer great benefits, which include 33 days holiday, an opportunity to ‘cash in’ 1 week’s leave a year, and an employee assistance scheme that is also available to your immediate family. Free on-site parking is available. 

What we need from you

Good general education (evidence of numeracy and literacy). Level 5 NVQ in care or an equivalent qualification or higher is highly desirable. At least three years of previous experience of working within a social care setting supporting adults with learning disabilities. At least one year at a supervisory level with experience of managing teams.

What is also important to us is that you share our values, have a positive attitude and a willingness to learn.  You will be good at both listening to and talking with people.  You will have a positive and patient approach to supporting people with daily activities and enjoy helping people learn and explore new things.  You have a flexible approach and like to work both as part of a team as well as on your own.

You will be working on a rota which is normally fixed couple of weeks in advance.  This will involve shifts that normally include working both daytime, evenings and some weekends as well as bank holidays 

A full manual driving licence will be beneficial, which allows you to drive in the UK, as you will be driving the charity’s vehicles.

SERVE is a registered charity In Northamptonshire providing a range of services for Older People and People with Disabilities.  SERVE activities and services support independence to enable those people to live independently in their own homes.

Background

[email protected] is a befriending service that has been running for several years, we are now in a unique position to extend the provision at scale throughout Northamptonshire.

The Northamptonshire Healthcare Partnership (NHCP) consists of key health and care organisations in the county.  Whilst the organisations all remain separate entities with their own responsibilities, they are committed to working together towards a positive future for community services. 

The NHCP has embarked on a major new programme of transformation work, called ‘Integrated Care across Northamptonshire’ (iCAN).  Its purpose is to deliver refreshed focus and way to improve the quality of care and achieve the best possible health and wellbeing outcomes for older and frailer people across the county, supporting them to maintain independence and resilience for as long as possible. 

The countywide befriending programme will contribute towards the Community Resilience Pillar of the iCAN transformation programme which aims to support older and frailer people to live independently, to prevent hospital admission and delay the need for more intensive social care.

JOB DESCRIPTION

We are looking for someone to lead and manage the countywide befriending service and oversee the operation of multiple befriending programmes in partnership with the NHCP and other statutory and voluntary organisations.

Older people can live in complex and challenging situations if they have no network of family, friends, or community to call on.  Our current befriending service receives regular referrals from statutory and voluntary sector partners and since the COVID-19 pandemic this has increased.  Service users are vulnerable and frail - the options available to them before the pandemic were limited as they very often did not leave their homes, now it is even harder for them.

[email protected] provides trained volunteer supporters to visit and befriend lonely, isolated, vulnerable older people in the community. Supporters receive training, are DBS checked and become our ears and eyes to prevent issues escalating thus preventing hospital admissions, further ill health and perhaps admission to residential care. Referrals are received, assessments carried out & volunteers & service users matched to ensure a successful outcome.

The programme aims to prevent deterioration of mental health, promote confidence and independence, and enable residents to be active where possible in their communities, and access existing available services and promote social inclusion.

Duties and Key Responsibilities

• Responsible to the management of Countywide Northamptonshire Befriending Programme, monitoring service delivery levels.
• To use appropriate systems to monitor and evidence the work of the service, and help to gather, update and organize relevant information in line with Serve and iCAN outcomes.
• Responsible for all safeguarding matters relating to the service, directly reporting to existing pathways and if necessary to the Chief Executive.
• Ensure that services are maintained to the highest standard and support further development.
• Liaise with stakeholders, including health and social care and the  voluntary organizations.
• Prepare monthly written and statistical reports for the Chief Executive and liaise with iCAN groups as needed.
• Organise and Chair meetings in order to monitor service progress, development and share information.
• Prepare and deliver presentations as and when required.
• Evaluate the programme including preparation of case studies for the Chief Executive.
• Manage and support the befriending coordinators employed by Serve and work closely with partner organizations coordinators to maintain consistency of service.
• Be part of the management team, working closely with Senior Management.
• Engage with statutory services and other partners who promote service user enablement.
• Attend regular meetings with the Chief Executive.
• To work collaboratively with fundraising and media campaigns teams
• Organise, attend and take an active role in social events within the County.
• Organise attend annual volunteer events.
• Attend training events to keep up to date on developments on issues affecting older people.
• Attend occasional evening or weekend events or meetings (time in lieu will be given)
• To represent and incorporate the organisations mission and values in your role on a day-to-day basis.
• Carry out any other duties consistent with the responsibilities of this post as requested by the Chief Executive.

This role will be a mix of home, community and office based working. On occasion, there maybe some out of hours working, time off in lieu will be given.

Hours:  Monday to Friday  - 8.30pm to 16.30pm

Holidays - 28 days (including bank holidays), extra days off at Christmas

Person Specification

Knowledge & Experience

Essential

• Understand the needs of older people in the community.

• Understand the support needs of staff and volunteers.
• Knowledge and understanding of the impact on health and wellbeing of loneliness and isolation.
• At least two years’ experience working at senior management level in a similar role.
• Experience of working in partnership and developing strong relationships with statutory and/or voluntary organisations.
• Experience of people management and/or support
• Knowledge of relevant legislation
• Microsoft Experience and the ability to produce statistical and operational reports including powerpoint.
• Good planning and organizational skills
• Excellent interpersonal skills
• Excellent telephone, verbal and written communication
• Ability to work on own initiative.
• Ability to work alone and as part of a team.
• Ability to set priorities and manage workload while remaining responsive to events.
• Ability to use critical thinking skills and to plan pro-actively.
• Ability to take an active role in any future developments of the service.
• An understanding of Equal Opportunities and how it applies to the work of the charity.
• Must have a full drivers’ license and access to a vehicle.
• Ability to travel throughout Northamptonshire as required.
• Must be willing to have an enhanced DBS check through the Disclosure and Barring Service

Desirable

• Experience of marketing or promoting a service.
• Personal experience of volunteering

Please send a cover letter detailing your experience in Project Management in a similar role,  CV's received without a cover letter will not be accepted.

Interviews will be held in Rushden on the following dates.

Wednesday 14th and Thursday 15th April 2021.

Deadline for applications is Friday 26th March 2021, 4.00pm.

We are seeking a qualified Solicitor or Barrister with a practicing certificate in England and Wales with experience in family law to lead our advocacy and legal service.  Mosac provides holistic support to families of victims of Child Sexual Abuse. Central to our work is providing pro-bono legal advice as families navigate the family courts and in some cases criminal courts in extremely difficult circumstances. 

Job description

We are seeking a committed, empathetic and resilient Manager, experienced in dealing with high levels of client trauma, to grow our current advocacy service into a pro-bono legal advice department to respond to growing demand.

You will be a qualified Solicitor or Barrister with a practicing certificate in England and Wales. You will have proven experience of working in UK family law.

In the first instance you will be responsible for running  our  telephone and face to face pro-bono legal advice service for the protective parents of sexually abused children. Over time, you would move to overseeing other legal expert officers and volunteers, building partnerships and managing the more complex cases. 

Mosac Background

Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for over 25 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship.  Mosac’s services include a national Helpline, Counselling, Play Therapy, Advocacy & Advice, Training and Email support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future.

Advocacy & Specialist Advice Service 

Our Advocacy Service was established in 2005 in response to a growing need from clients to provide advice and guidance on a range of issues including:

• Criminal proceedings, family court proceedings, CAFCASS and Social Services

• Preparing for interviews, medicals, court hearings, core assessments, psychological evaluations, case conferences and safeguarding frameworks

• Complaints procedures with Police, CPS, Social Services and others

• Liaising with professionals such as police, social services, teachers, legal professionals

• The safeguarding children framework and CAF (Common Assessment Framework)

• Supporting parents undergoing separation/ divorce as a result of allegations of sexual abuse: court hearings, financial restructuring, housing and school issues

• Supporting families requiring access to criminal or private compensation

• Emergency protection orders (primarily non-molestation and occupation)

• Emergencies such as breach of parole by offenders or victim suicide attempts

• Helping to reduce the likelihood of repeat victimisation and reducing the isolation experienced by families in this situation

• Attending Child Protection Conferences, Team Around the Child meetings

• Ensuring equality and accessibility for disadvantaged groups.

Role Description and Key Responsibilities

• Lead on the  transition of our advocacy service into a pro-bono legal advice department for individuals and families whose children have been sexually abused, from across England and Wales.

• Provide specialist pro-bono advice to individuals and families. 

• Work with the CEO to grow and develop the department by developing partnerships, raising additional funding and consulting with internal and external stakeholders to support service design. 

• Lead on the evaluation and monitoring of the department’s work 

• Work collaboratively with other Mosac Service Managers and existing clients to provide support that is tailored to suit the needs our clients

• Line manage legal experts and volunteers 

• Attending regular clinical Supervision, supported by Mosac

• Attending regular Mosac staff and team meetings

• Represent Mosac externally on TV, radio and through various media interviews, to help build relationships with influencers and key decision makers and to raise the profile of the Mosac pro-bono legal advice service. 

• Carrying out any other reasonable duties required from time to time by the charity

Person Specification:

Essential Skills, Experience and Qualifications

• Qualified Solicitor or Barrister with a practicing certificate in England and Wales. You will have proven experience of working in UK family law.

• Experience of working with clients who have experienced high levels of trauma

• High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing

• Excellent IT skills – with a good knowledge of Microsoft Word, PowerPoint and Excel

• Excellent organisational and time management skills

Personal Attributes and behaviours

• Empathy with Mosac’s clients

• Ability to manage own/ joint workload and prioritise tasks

• Conscientious, resilient and self-disciplined

• Demonstrates the ability to build rapport with quickly and to understand needs, wants and expectations

• Ability to work to deadlines/targets for self and others

• Works effectively and calmly under pressure

• Attention to detail in all aspects of work

• Ability to work on own initiative

• Active team player

• Ability to guide, support and develop volunteers

• Non-judgemental

A superb opportunity to help us increase the impact that volunteers make within the NHS at St Mary's and Western Eye Hospitals in Paddington by growing our volunteer community and improving the quality of experience for volunteers and staff alike to provide patients with the care and support they deserve.

About us
We're Imperial Health Charity, an organisation that helps our hospitals do more through grants, arts, volunteering and fundraising. We support the five hospitals of Imperial College Healthcare NHS Trust: Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s and the Western Eye. 

During the height of the covid-19 pandemic surge during 2020 we channelled the huge outpouring of kindness from the public into vital wellbeing support for NHS staff and a better hospital experience for thousands of patients. Volunteers played a pivotal role in supporting our efforts during this time, for which we were awarded a Mayor of London Volunteering Award in the Crisis Response category.

About our volunteering programme
We’ve just completed our 2017-2020 volunteering strategy and we’re proud of what we’ve achieved over the last three years:

• engaged nearly 1000 volunteers
• appointed over 700 new volunteers
• achieved the Investing In Volunteers standard in volunteering management
• ran a successful youth volunteering programme for 16 to 25-year-olds, with 169 volunteers taking part
• during our most recent annual volunteering survey, 95% of volunteers agreed that their expectations of volunteering with us had been met.

Our approach is one of partnership, working with our hospitals, bringing our knowledge and expertise on engaging volunteers successfully, together with the hospital’s needs and expertise in managing health and care safely. 

During 2020, in response to the COVID-19 pandemic we successfully managed an emergency response at our hospitals, engaging over 330 Crisis Response Volunteers (most of whom we recruited during the pandemic). Since the start of 2021 we have been working with our NHS partners to deploy our Reserve Crisis Response Volunteers as well as restart recruitment efforts so that we can support our hospitals as they roll out the vaccine, continue to treat increasing numbers of patients affected by the virus and help keep the health service running, in spite of the current pressures.

The Volunteering Manager role
As the Volunteering Manager, you will oversee the day-to-day running of the volunteering programme at St Mary’s and the Western Eye hospitals.

Building strong relationships across the Trust, you will empower volunteers to provide a high-quality experience for patients and staff and, in doing so, have an outstanding and highly-rewarding volunteering experience.

Day to day you will find yourself doing the following:

• Recruiting, training and supporting volunteers
• Identifying new areas for engaging volunteers
• Helping to project manage the design and introduction of new volunteer roles
• Supporting hospital staff who are working with, managing and/or supporting volunteers
• Developing training and guidance resources
• Providing support and line management to the Volunteering Support Officer

What we are looking for
You will be someone who thrives in a fast-paced and people-focused environment, with experience of working with and managing volunteers and volunteering programmes/roles. You will have strong experience of working methodically and within project management principles, with a keen eye for accuracy and attention to detail. You will enjoy juggling multiple projects, priorities and stakeholder expectations in order to deliver a high-quality service. You will have strong IT and systems skills with experience using digital CRM, project management and/or training systems. You will enjoy and be confident in creating and delivering training and presentations to different audiences. You are someone who plans and reflects, but who also is ready to get stuck in and help fix a problem if it arises, including resolving concerns or disputes between people.

If this sounds like you and you're looking for a new challenge then we'd love to hear from you.

Job share applicants will be considered.

AIMS / PURPOSE OF THE POST
Trust House Lancashire is a Rape and Sexual Assault Support Centre and provides a range of services for individuals of all ages and genders affected by rape or sexual abuse.
The service currently provides specialist counselling for adults, and therapy; art and play therapy as well as talking therapies for children and young people. We have a Therapeutic Wellbeing Programme that’s works with individuals to support their wellbeing and recovery by providing practical and holistic support and self-help strategies to empower recovery. Our Specialist Family Support Project works with children and families where a child in the family has been subjected to sexual abuse. We also have group provision, and a comprehensive training programme for working effectively with victims of sexual violence. The service is undergoing a period of significant growth across both our adults and children’s services.
We’re looking for someone that can support the development and growth of our adult services (25years+).
The Adult Services Manager will be based at our centre in Preston and the post-holder will be prepared to travel county wide as we deliver counselling at a range of satellite spaces across the county. There is currently some office based working but this is subject to change as we respond to the current pandemic situation. Going forward we would expect that some level of home working would be maintained so that time would be split across office and home working.
As Adult Services Manager you will work with individuals who have been affected by sexual abuse or assault at any time in their lives. You’ll be responsible for carrying out and co-ordinating the assessments of adult clients aged 25 years + referred into Trust House. You’ll do this in partnership with our Senior Adult Therapists and other team members. You will deliver counselling to a small caseload of clients, and co-ordinate the allocation and delivery of counselling and support work by a committed group of staff, volunteer and sessional counsellors working alongside other team members. You will also be pro-active in working alongside our CEO to drive the development of our service offer to adult survivors of rape and sexual abuse. Your clinical experience as a therapist, and within the sector will be essential in guiding the growth of the organisation to ensure our services are shaped in best consideration of client’s needs, remaining trauma informed and enabling the trustees and CEO to make sound judgements and decisions regarding service growth and development.
You will work alongside our Children, Young People and Families Service Manager and our Volunteer Coordinator and Senior Therapists to support our volunteer, student and sessional counsellors and therapists, providing individual case management supervision and group supervision to counsellors at Trust House.
You will contribute to, and support the development of policies and procedures that underpin our adult working. You will develop and promote robust and appropriate clinical practice, providing clinical guidance to our CEO to support best decision making in regard to all
Last updated February 2021
aspects of our frontline service delivery and development for adults affected by sexual violence or abuse.
Working alongside colleagues you will take a leading role in the development of our outreach provision and our digital offer to support service accessibility and your knowledge and expertise will play an important part in raising awareness of the service, enhancing our training offer and developing effective referral pathways for counselling.
You will ensure that services are delivered in accordance with Trust House Lancashire’s policies, procedures and service standards and enable and support the service to meet with any specific requirements from the board of trustees, funders and commissioners.
MAIN DUTIES AND RESPONSIBILITIES
The Adult Services Manager has responsibility for:

•  Overseeing the day to day practice across the adult services team to ensure effective and efficient operations.
•  Planning, co-ordination, delivery and development of Trust House Lancashire’s adult services enabling us to deliver a holistic and high quality counselling and therapeutic service to clients.
•  To provide clinical guidance and development support across the range of services delivered at Trust House for adult survivors.
•  Assessment including risk and needs of individuals accessing the service, and following up with appropriate support action and recommending appropriate treatment, support and adjustments for clients including timely referrals and signposting out to meet wider support needs and effective exit planning.
•  Supervising and monitoring the allocation of new referrals to counsellors, therapists and project workers in line with their current caseload numbers and complexity and skills/experience.
•  Building team working, trust and transparency through regular 1-1 meetings with adult services staff team, and supporting team members as required.
• Taking responsibility for sessional and employed induction processes in partnership with our CEO and Office Administrator for employed staff, and our Volunteer Coordinator for volunteer and sessional staff and for their probation, performance and development.
•  Working with a small caseload of clients, and managing and supporting others with their own caseload of clients.
•  Working within Trust House Lancashire’s policies and procedures in relation to the safeguarding and protection of vulnerable adults, children and young people, ensuring the escalation of concerns or issues that might arise in the course of our work.
•  Ensuring the CEO is kept informed of any trends or themes in presenting issues for service users and any practice issues for Trust House Lancashire in relation to our work with stakeholder agencies.
•  Working with our Volunteer Co-ordinator to support development of volunteer and staff induction and training relevant to our work. Identifying gaps in training delivery
• and leading the development of our internal CPD training opportunities to meet the needs of the service and the team
•  Working closely with all team members to support seamless service delivery.
•  Working and liaising with other professionals to address wider client needs.
•  Engaging with wider services design and development activities including fundraising, awareness, networking events research opportunities, and social media participation and supporting the CEO through contribution to funding applications.
•  Participating in opportunities to influence the design and development of services nationally for those affected by rape and sexual abuse.
•  Ensuring team use of systems (Lamplight CMS) in accordance with procedures, facilitating consistency of service quality.
•  Overseeing and reporting to the CEO on the provision of clinical assessments, waiting times of clients.
•  Managing project monitoring, reporting and outcome evaluation procedures in line with Trust House Lancashire’s established protocols and providing activity reports for the CEO for contract monitoring and reporting.
•  Providing clinical oversight of Trust House Lancashire’s introductory training, CPD content, and external training offer and where appropriate contributing to delivery.
•  Managing counselling project budgets in partnership with the CEO.
•  Participating in monthly line management, clinical supervision and team meetings.
•  Maintaining client confidentiality, upholding data protection and equal opportunities principles.
•  Working according to relevant practice guidelines; The Survivors Trust National Service Standards and the BACP and UKPT Ethical Framework.
•  Representing Trust House Lancashire in meetings with stakeholder agencies deputising for the CEO as required.
•  This job description is guide to the tasks of the Adult Services Manager at Trust House Lancashire, and the post-holder is required to undertake other tasks as reasonably requested by the CEO.
   

We have a very exciting opportunity for an experienced IT professional to join us, reporting into our IT Director. Our successful candidate will be responsible for the IT service management and delivery to the users across the Consortium, and as such will have:

• strong experience in both IT service and supplier management,
• strong experience in delivery of technology change projects
• experience in commercial negotiations and procurements (ideally gained in the public or charity sector)

We are looking for a proven Service Management and Digital professional who can help us continue to shape, plan and deliver our IT roadmap, improving our IT processes and systems. Duties of the role include:

• Acting as the main point of contact for day-to-day management for the Consortium’s IT, application and connectivity suppliers
• Leading on service request and incident management
• Leading change initiatives
• Project Management
• Commercial negotiations and/or procurements.

We are seeking someone who can challenge, inspire and deliver in this area of specialism, but also a colleague who shares the passion and heart to make a difference in our communities. 

To apply

See application pack attached - apply by email and obtain all details required from our website.

Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements. Closing date is 5th March 2021.

We are looking for a New Business Development Manager to develop new streams of income to allow us to support our patients and their loved ones.

Ashgate Hospicecare is an independent registered charity that provides specialist care and support for adults and their families in North Derbyshire.  We’re passionate about all our people which is why nearly 90% of our staff and volunteers would recommend us as a place to work. As a valued member of the team, you will also have a wide range of training and development available to support your own personal, professional development, opening doors to new career pathways.

The post of New Business Development Manager (NBDM)  will be responsible for the research, planning, management, delivery and evaluation of new income generating initiatives across any area of the Hospice. The NBDM will work with a range of senior personnel across the organisation to identify potential new sources of income. This will be followed by the execution of a range of project management disciplines designed to prioritise, research and analyse potential projects working closely with relevant managers. Once such analysis has been completed the NBDM will work with a narrower field of candidate projects and will identify roll out resources required. Once funding, internal or external, is secured the NBDM will work to help develop the project to full delivery. 

The successful candidate will be an experienced project manager with:

• A proven and successful track record of setting-up and delivering complicated projects.
• Excellent organisational skills and the ability to use resources and people to meet deadlines.
• Strong relationship and interpersonal skills to motivate in leading the delivery of this work.
• A passion and commitment to working in co-production with all the project stakeholders and to supporting the patients of Ashgate Hospicecare

The demand for Ashgate Hospicecare’s services has never been greater and the organisation is seeking to increase the level of support it can deliver to its community. To do this it needs to develop new streams of income which will allow it a secure and stable financial future and this role will play a pivotal role in the delivery of such an outcome.

Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.

Any candidate who identifies themselves as disabled, will be shortlisted if they meet the essential criteria for the role.  Essential criteria can be found in the Job Description & Person Specification for the role

If you are shortlisted for interview you will usually receive an invitation a minimum of 48 hours before the day of the interview.  If you have received no response within 2 weeks of the closing date, your application will have been unsuccessful on this occasion.

If successful you will be required to have a DBS check of the appropriate level carried as part of the conditional pre employment checks. For more information please refer to the Candidate Assist notes.

You can be based from any of our UK Trust offices, not just the locations advertised.

The Prince’s Trust is seeking a talented and enthusiastic person to be our Safeguarding Training Manager. Passionate and knowledgeable about safeguarding children and young people with a proven track record in designing and developing engaging and insightful safeguarding training, you will be working with a range of stakeholders at the Trust to ensure everyone who works, volunteers or delivers our programmes knows how we safeguard and protect every child and young person we engage with.  

Sitting within the National Safeguarding Team and working closely with our colleagues in our Learning Team to deliver consistent, high-quality safeguarding training at scale, you will benefit from a range of benefits outlined below. 

We anticipate the role will need to provide support to colleagues based in delivery centres across the UK, so being able to commit to UK wide travel (when restrictions ease) and potential weekend work, is a must.

For more information, please go to the job description. To apply, click on apply now and you will be directed to our website.

We are expecting a high level of interest in this role, so would encourage you to include all of your relevant experience, alongside your motivation to help young people and interest in the Trust, in your supporting statement.

Why we need Safeguarding Training Managers:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 686 

We are looking for an experienced and enthusiastic Senior Building Manager to join our Property Team on a Maternity cover basis.

As our Senior Building Manager, you will cover day-to-day management of our properties in the North of England and manage a team of three building managers in London, Birmingham and Glasgow. You will support our colleagues based in delivery centres across the UK, so being able to commit to UK wide travel (when restrictions ease), will be required. Our sites are very busy, and we have an active portfolio development strategy. You will be working with a range of stakeholders at the Trust to ensure we can support our staff, partners and young people. 

We would like to see an application from you for this exciting role if you have a good background in hands-on property and facilities management.

For more information, please go to the job description. (This will open in a new window)

If you're viewing this advert on an external job board, please click apply to be directed to our website and here you'll be able to view it.

Why we need Senior Building Managers:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 706