Administration volunteers volunteer roles

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Volunteer role: Receptionist Volunteer

Manager: Centre Manager

Where you will be based: Newport Animal Centre

Why we want you

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Our receptionists play a key role in welcoming visitors and callers to our centres and acting as a liaison with centre staff and volunteers.

What you will be doing

• Assisting with enquiries via the telephone and face to face
• Answering the telephone in a polite and confident manner, assisting the caller where possible or passing them to someone else who can help
• Taking messages from telephone callers and visitors to the centre, ensuring that all relevant information is both clear and detailed
• Carrying out administrative tasks including paperwork, filing, photocopying, faxing etc
• Inputting information onto the computer system and responding to emails as directed
• Promoting the work of the centre in a positive manner
• Attending relevant training courses, as required
• Ensuring that all visitors are greeted and their enquiries are dealt with efficiently

The skills you need

• Friendly, cheerful and calm under pressure
• Well organised with good communication skills

What's in it for you

• Meet new people and make new friends
• Learn great new skills to add to your CV
• A great induction and training relevant to your role
• Volunteer in a fun environment at the heart of the local community
• You’ll be making a huge difference to the welfare of animals
• We are happy to reimburse any reasonable travel expenses you may incur whilst volunteering with us

Disclaimer

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees. Before you can start volunteering you’ll need to complete our simple online Health & Safety assessment. We will ask you to provide contact details for two referees. At the RSPCA we don’t want you to be out of pocket by volunteering, so we are happy to reimburse any agreed out of pocket expenses you incur whilst volunteering

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We are appealing for a Volunteer to help at our Bedminster Stroke Support Group weekly. 
Every year 950 people in Bristol and South Glos will experience a stroke: people of all ages…and from all backgrounds. Bristol After Stroke is the local charity that helps those people get their lives back on track – though our groups, activities, mentoring, counselling and much more.

Our volunteers do a variety of things each week from helping with the room set up, serving hot drinks and supporting the activities that are planned eg music, poetry or seated exercise sessions like Yoga or Zumba. The most important part of the role of the volunteer though is to talk to group members, encourage them to get involved and generally help to promote a supportive, happy atmosphere that contributes to a sense of wellbeing.

Why we need your help:

- Our Volunteers provide help and support to our Group Leaders and group members at our weekly stroke support groups.

- Our groups provide an opportunity for anyone who has been affected by stroke to meet others affected by stroke and make new friends, take part in stimulating and enjoyable activities which will support rehabilitation.

Role Summary:

• Provide support for group activities, exercises, and games.

• Support the Group Leader with the planning of Group Activities.

• Provide general support to Group Leader and Group Members when needed.

• Make and serve refreshments.

• Give added enthusiasm and encouragement to our members in taking part in any physical activities or exercises that may be offered during the session.

• Talk to group members, encourage them to get involved and generally help to promote a supportive, happy atmosphere that contributes to a sense of wellbeing.

• Help at the group for its full duration each week including setting up and clearing away of the room.

Skills and Experience:

• Be patient, understanding and have a responsible attitude.

• Know about or be willing to learn about undertaking risk assessments.

• Be comfortable working as part of a team.

• Know about or be willing to learn about stroke and its impact on people.

• Recognise the importance of confidentiality and show this in practice

• Be emotionally resilient

What we can offer you:

• An induction and support and supervision in the role.

• You will be supported in your role by the Group Leader and other appropriate members of staff as needed.

• Bristol After Stroke Newsletters; keeping you up to date on charity news and other volunteer opportunities.

• You will have the opportunity to meet with other Bristol After Stroke volunteers. 

What we ask of you:
 

• To obtain 2 references from people who are not related to you.

• To keep to all the charity’s policies, values and guidelines.

• To complete an induction and any necessary training for the role.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!

What can you expect to be doing?

This is a really flexible role – you can choose what you’d like to get involved with:

• Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
• Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
• Marketing – spreading the word about our fundraising activities, for example on social media and with the local press  
• Completing administration – processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• Championing our work – getting involved with developing new fundraising ideas and increasing community engagement

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.

We’re looking for someone with

• Good communication and interpersonal skills
• Willingness to be part of a team
• Good organisational skills
• Flexible approach
• Knowledge of local community networks (would be an advantage)

Time expectation

This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

If you are passionate about improving the environment and helping create spaces for community engagement, this role would be perfect for you! Come join us at CPRE London - a charity that fights to protect London's green spaces.

Part time/flexible opportunity at CPRE London who are seeking a volunteer with a passion for the environment, good organisational and administrative skills to join our Hedgerow Heroes project. 

You’ll make a real difference and be a central part of a friendly and passionate team in a charity that makes a difference.

Job Description - What you will be doing​

Our Hedgerow Heroes project is an ongoing project focused on planting and restoring hedgerows in green spaces across London. The goal of the project is to help reinforce and enhance London’s green belt, and use hedgerows and related engagement activities to help people in greenspace-deprived areas - which also have indicators of social deprivation, mental health issues and poor air quality - to connect with nature. All activities will be designed to be inclusive, allowing a wide range of people the opportunity to engage in hands-on conservation work and gain appreciation of the natural world in their local area. In summary: help us to introduce, restore and maintain hedgerows in London’s green belt, in cooperation with Friends-of groups and community-level volunteers. 

The role of the Hedgerow Heroes Coordinator will be to: 

• Help research new project opportunities (planting sites, partners etc)
• Work in a friendly team to help co-ordinate the planting / restoration of hedgerows all over London
• Administration and organisation of people and teams to meet planting session requirements 
• Work alongside more experienced volunteers to learn project management skills to help you in your future career
• As you continue to volunteer with CPRE you're free to find the perfect role that suits your needs - we have lots of volunteer work available in fundraising, campaigning, and project management.

The project will be run in partnership with London’s Friends of Greenspace Network – which supports community groups aiming to enhance their local green-spaces, and with whom CPRE have a strong and continuous relationship providing them with regular newsletters; corporate volunteering opportunities; events; and by facilitating capacity building and directly providing bespoke support and advice.

For more information on the project you'd be working on, please check out CPRE London's website under What we care about. This will be the third year of the project and we've seen successful planting around London!

Benefits for you:

• Use your skills to help our charity and make a positive difference to London’s green spaces
• Meet like-minded people and enjoy being part of a team
• Enhance your CV by developing new skills and gaining valuable experience
• We will support you in your role and provide you with relevant training
• We can give you a reference for your future work or volunteering
• Get involved with social events and workshops on a local and national level, including the annual CPRE conference
• The opportunity to attend a volunteer induction run by CPRE’s national office
• We provide out-of-pocket travel expense

What are we looking for?

Are you passionate about hedgerows and community engagement? Can you help us introduce, restore and maintain hedgerows in London’s green belt, in cooperation with Friends-of groups and community-level volunteers?

Time requirement: It is anticipated that this role would require 2 - 3 days per week, hybrid working, some onsite. However, this is flexible and can be discussed at interview.

The skills you need - our ideal volunteer will demonstrate the following skills and experience:

• Attention to detail and determination
• Skilled communicator who can demonstrate a passion for connecting people and the environment and inspiring communities to take local action.
• Conservation work or hedgerow planting and management would be an advantage
• Competent IT skills and organisation/admin experience 
• A flexible and ‘can-do’ attitude
• An ability to work both as part of a team and independently with minimum supervision
• An interest in environmental issues and enthusiasm for helping further CPRE London’s work 

Please download Role Description details for some further information

Deadline: 21st July 

Scheduled Interview date: Tuesday 29th July (online or in person)

Start Date: Early September

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Thank you for your interest in volunteering with VoiceAbility.

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Tameside

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

· Visit people in their care home, to make sure they’re getting the right care and support

· Talk with them about their feelings, thoughts and wishes

· Raise concerns

· Keep detailed notes and records

· Make a real difference to someone’s life

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Travel expenses reimbursed only!

Location:   81 Brigstock Road, CR7 7JH or other areas within Croydon

Duration:   Ongoing, flexible commitment 

Reports To:   Volunteer Coordinator

About Age UK Croydon

At Age UK Croydon, our mission is to reach, involve, support, and connect older people so they can age well in Croydon. We work to reduce loneliness, promote well-being, and ensure older residents have access to the resources and support they need to enjoy a fulfilling later life.

Purpose

As a Volunteer with Age UK Croydon, you will play a vital role in helping us achieve our mission by engaging with the community and providing support. Your contribution will directly impact the well-being of older residents and help foster an inclusive, caring community.

Key Responsibilities

− Reach out to older adults through phone calls, home visits, or community events to reduce loneliness and promote social inclusion. 

− Assist in organising and supporting local events, activities, and outreach initiatives.

− Help coordinate and promote access to services such as information and advice, health and wellbeing programs, and social activities.

− Support with data entry, maintaining volunteer and participant records, and administrative tasks as needed. 

− Help distribute newsletters, flyers, and promotional materials.

− Assist in raising awareness about Age UK Croydon’s services through community engagement. 

− Respect client confidentiality and uphold the dignity and independence of older people. 

  Essential Skills and Qualities:

- Compassionate, patient, and empathetic nature 

- Good communication and active listening skills 

- Reliable, respectful, and sensitive to diversity and individual needs 

- Ability to work independently and as part of a team 

- Basic computer skills (for administrative tasks) are desirable but not essential

Commitment

- Flexible hours, typically ranging from a few hours a week to a regular schedule, to fit your availability 

- Commitment to safeguarding policies and confidentiality

Benefits of Volunteering

- Make a positive difference in the lives of older people 

- Develop new skills and gain valuable experience 

- Meet new people and become part of a supportive community 

- Receive training and ongoing support from our team

Age UK Croydon is committed to safeguarding and promoting the welfare of all volunteers and clients. All volunteers will be required to undertake relevant background DBS checks and training. 

Thank you for considering volunteering with Age UK Croydon—together, we can help older people age well in Croydon!

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

About Croydon Community Energy (CCE)

Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.

Job Purpose

We are seeking an organised and detail-oriented individual to join our community energy group as a Secretary. As the Secretary, you will play a vital role in supporting the Chairperson and Board of Directors, as well as ensuring the smooth administration and financial compliance of the organisation. This voluntary position offers an opportunity to contribute to the success of our community energy initiatives and make a meaningful impact on sustainable development.

The below are example responsibilities you might be undertaking. 

Responsibilities

Annual Duties

• Help organise the annual general meeting (AGM) in accordance with the society’s rules. It is usual for the AGM to take place within six months of the society’s year end in order for members to receive the accounts, and for them to be filed within seven months of the society’s financial year end. Usual AGM business includes:

  • Election of governing body members (usually directors) or the announcement of results if the election is held beforehand.

  • The receipt of balance sheets, accounts, the auditor’s report (if any) and consideration of any reports from the governing body.

  • The setting of any member subscription.

• Arrange for society accounts to be audited (if applicable)

• Send annual return and accounts to the FCA within seven months of society’s year end

• Display the society’s latest balance sheet

Continual Duties

• Keep a Register of Members at the registered office

• Keep minutes to record the proceedings of all meetings

• Ensure that the number of members does not fall below three

• If membership falls below three the registrar has the power to cancel the society’s registration.

• Provide each member with a free copy of the rules

• Give proper notice of all general meetings to all members and to the auditor

• Prepare and distribute meeting materials, reports, and other relevant documentation to board members in a timely manner.

• Assist in the coordination and execution of special events, workshops, and community engagement activities.

• Handle incoming and outgoing correspondence, including emails, letters, and phone calls, and ensure timely responses and appropriate follow-up actions.

• Draft and edit official communications, letters, and announcements on behalf of the organisation and the Chairperson.

• Maintain the organisation's contact database, keeping it up to date and accurate.

• Assist in managing the organisation's general email account and redirect inquiries to the appropriate individuals or teams.

Qualifications

Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!

Essential

• Strong organisational and administrative skills, with attention to detail and ability to manage multiple tasks and deadlines.

• Excellent written and verbal communication skills, with proficiency in drafting professional correspondence and meeting minutes.

• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.

• Strong interpersonal skills, with the ability to work effectively and collaboratively with board members, volunteers, and stakeholders.

• Reliable and responsible, with a commitment to fulfilling duties and responsibilities in a timely and efficient manner.

• Passion for sustainable development and renewable energy initiatives within the community.

Desirable

• Familiarity with financial administration processes and an understanding of financial regulations and compliance.

• Proficient in using office software and tools, such as word processing, spreadsheet, and email management applications.

• Previous experience in a secretary or administrative role.

Join our community energy group as a voluntary Secretary and contribute to the success of our organisation in promoting renewable energy and sustainable development. Together, we can create a greener and more resilient future for our community.

Terms and Conditions

Length of contract: 12 months (until next AGM)

Salary: Voluntary, expenses covered inline with our expenses policy

Hours/days: Approximately 10-15 hours per month

Place of work: Remote, with occasional face-to-face meetings in Croydon

Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend monthly Board meetings and monthly wider volunteer meetings (giving reasonable notice if you cannot attend), and the agreement to log time spent on CCE activities.