Administrative support assistant jobs

This is an exciting opportunity to join a small, passionate team at a pivotal moment in our growth. As our Executive Assistant, you will provide vital administrative and coordination support to the CEO, Executive Chair, and Director of Research and Grants. You will play a crucial role in ensuring the smooth running of our operations, supporting international engagements, and helping us deliver on our mission.

People (HR) Assistant

Location: Home-based with some travel.
Salary: £31,589 per annum Benefits
Contract: Full-time (37.5 hours per week Monday to Friday)

About us
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges to adapt to conditions, injuries and illness and to transition to life after service. 

Join us and make a difference

We are looking for a proactive and detail-oriented People (HR) Assistant to support our people strategy and help deliver an exceptional employee and volunteer experience. This is a fantastic opportunity to play a key role in ensuring smooth people operations and compliance across our organisation.

About the Role

Reporting to the OD & People Manager and working with the OD & People Partners and Volunteer Manager, you will provide high-quality administrative support across the People and Learning Team. You’ll be the first point of contact for routine queries keeping our People systems and records accurate, support recruitment and onboarding, and help deliver smooth induction and probation processes. You’ll also coordinate compliance activities and maintain training records, providing essential administrative support for learning events.

Your work will help us create a welcoming, inclusive environment for employees and volunteers, enabling our team to focus on delivering our mission.

You’ll have HR administrative experience, be CIPD Level 3 (or working towards), and be confident with HR systems and Microsoft Office. Strong organisational skills, attention to detail and knowledge of GDPR and inclusion best practices are essential. You’ll thrive managing priorities in a fast-paced, flexible environment.

Experience in the charity health and wellbeing sectors is desirable.

Please note that this post is subject to a disclosure check.

Why Join Us?

At Fire Fighters Charity, we value diversity, equity, and inclusion. You’ll be part of a supportive team dedicated to making a real impact.

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, cultures and experiences. If you require any adjustments during the recruitment process, please let us know - we’re here to support you.

Ready to apply?
If you’re passionate about people and want to contribute to a meaningful cause, we’d love to hear from you! Apply now and help us support the UK’s fire and rescue community.

To apply for the role, please submit a short CV and covering letter via our online recruitment portal.

Closing date: 9am 13 January 2026.

It is anticipated that first round interviews will take place via video call week commencing 19 January 2026.

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

Job Title: Assistant Shop Manager 

Reporting To: Old Swan Shop Manager 

Salary: £25,570 - £27,401 

Hours: 37.5 hours per week 

Location: Old Swan, Liverpool 

About us: 

 
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward. 

In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls. 

About the role: 

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan. 

The Assistant Shop Manager will be an integral part of the wider Charity team.

Main Duties/Tasks: 

You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism. 

Income generation: 

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met. 

• Support the team to maximise income from Gift Aid on donated products. 

• Support the team to maximise income via our online platforms. 

• Support the team with arranging van deliveries/collections daily.

• Work with the wider Charity team to promote and support fundraising activities and events. 

• Explore ways to maximise sales via events, donation drives, pop-up shops etc. 

• Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager. 

• Support with ensuring the money is ready and accessible for cash collection.

• Open and close the shop at the appropriate times.

Volunteers: 

• Support and management of a team of volunteers. 

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. 

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager. 

• Help to provide and support ongoing training and development for volunteers. 

• Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values. 

• Health & Safety (in conjunction with Shop Manager) 

• Ensure the shop adheres to Retail Health and Safety regulations. 

• Implement good Health and Safety practices to help protect employees, volunteers, and customers. 

• Help to ensure employees and volunteers are trained in manual handling. 

• Help maintain the cleanliness of the shop and behind the scenes areas.

• Stock Control (in conjunction with Shop Manager) 

• Ensure continuous, sufficient levels of high-quality stock. 

• Be responsible for deliveries and stock controls. 

• Ensure stock is appropriate to the business and priced accordingly. 

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates. 

• Ensure visual merchandising is a high priority, with products featured prominently in window displays. 

Customer Service: 

• Be professional, patient and have a ‘people-first’ approach to customer services. 

• Be committed to the principles of equality, diversity, and collaborative working. 

• Set high standards of cleanliness, display and merchandising. 

• Establish quality standards, consumer safety and ensuring continuity. 

• Play a key role in enabling the shop to represent the Charity’s values.

Other Duties: 

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Any other reasonable duties as required by your line manager. 

The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.

Closing date: Monday 19th January 2026 

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Could you become a vital part of our collaborative and innovative team to make a lasting difference to families? We are looking for a part time Business Support Administrator to join our amazing Adoption team.  

We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Business Support Administrator

Location: Reading / Hybrid, with one day a week in Reading office 

Contract: Permanent

Hours: Part time 22 hours a week over 3 or 4 weekdays

Salary: Pro-rata salary range of £14,415 to £16,485 per annum (Full time equivalent salary range £24,243 - £27,725 per annum)

About the role:

As Business Support Administrator, you’ll provide essential administration support to the whole adoption process and play an important role in ensuring that our adoption service is of high quality, is safe and meets performance targets and service standards.

Your Business Support Administrator responsibilities will include:

· Manage enquiries from adoption applicants and other agencies, providing general information and support.

· Send all required information to adoption applicants in a timely manner.

· Record information efficiently and accurately on a systems database.

· Ensure relevant checks and documentation are completed for the adoption process.

· Providing cover for the Panel Administrator as needed.

· Provide admin support across all other areas of our Business Support admin team.

About you:

As Business Support Administrator, you will:

· Have previous experience of providing great admin support in a busy, demanding environment.

· Deliver excellent customer service and work collaboratively with other colleagues.

· Be adept at organising and proactive in managing a busy workload and achieving deadlines.

· Produce work with a high level of accuracy and attention to detail.

If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

If you would like to arrange an informal discussion about the role, please visit our website where you will find contact details for our Business Support Team Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Monday 05 January 2026

Interviews will be held on: Tuesday 20 January 2026

Other roles you may have experience of could include:

Admin Assistant, Administrator, Admin Support, Customer Admin Support

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

About This Job

You will provide effective administrative support to the Office Manager and the wider team to ensure the smooth running of the two charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA). You will support across a range of tasks including administration, office management, supporting on our insurance provision as well as meetings and event support.

A cheerful, can-do attitude is essential, as is the ability to work well with a diverse range of staff based in the head office and across the UK. You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

Essential Skills

· Experience of carrying out an organisational or administrative function (this can be professional or in a personal/voluntary capacity).

· Ability to manage own workload and can demonstrate good time management.

· Strong customer service skills.

· Strong written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please submit a CV along with a covering letter that details how you meet the criteria in the job description, providing clear examples by Sunday 11th January 2026.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 26th January 2026.

We reserve the right to close this role early if we receive a high volume of applications.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, by undergoing a Disclosure and Barring Service check. For this check to be done, you must be a resident of the UK. In addition, we will follow up references.

Are you organised, proactive, and enjoy being a reliable support to a busy team?

Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

WHAT MAKES THIS ROLE SPECIAL

This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.

WHAT YOU'LL DO

You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.

WHO WE'RE LOOKING FOR

You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.

WHY CHOOSE NASS

NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.

Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.

Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

HOW TO APPLY

To apply, please submit:

• Your CV highlighting relevant experience
• A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements

Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)

CONTACT INFORMATION

For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

37 hours per week / £33,075 per annum / 12 month fixed-term contract / hybrid; minimum of two days on site, flexible hours considered - working pattern to be discussed at interview.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are seeking a Personal Assistant to join our People and Programmes team, providing dedicated PA support to the Director of People and Programmes and the Head of Improvement and Impact. The People and Programmes directorate includes teams focused on HR and learning & development, safeguarding, impact and improvement and fundraising & communications.

This will be a pivotal role at the heart of this department, and the wider organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people.

The Personal Assistant will provide high level PA and administrative support to the Director of People and Programmes and to the Head of Improvement and Impact, including proactive diary management and acting as a gatekeeper to prioritise workload. In delivering the role, you will:

• act as a trusted partner, ensuring the Director and Head can focus on strategic leadership by anticipating needs, being proactive and responsive and co-ordinating follow-up.
• organise and coordinate meetings, including agendas, papers, logistics and follow-up actions.
• ensure meetings are planned and prepared for, efficiently documented, actions tracked and completed and communications are clear.
• be organised and efficient, able to manage sensitive and complex issues in a professional and objective manner.
• draft, edit and proofread correspondence, reports, and presentations in line with organisational tone and brand.
• attend meetings when required, taking accurate notes and tracking actions to ensure timely completion.
• work collaboratively with the central administration team and provide cover for senior administrative colleagues when required.

If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic, fast-paced role, working in an unpredictable environment which requires adaptability and a willingness to be a champion of change. You will have already have:

• proven experience in a Personal/Executive Assistant or similar senior administrative role.
• collaborative and empathetic approach, with the credibility to inspire confidence among diverse stakeholders.
• exceptional organisational skills, with the ability to manage competing priorities and meet deadlines.
• confidence in attending meetings and engaging with senior stakeholders.
•  excellent attention to detail, with the ability to maintain a high level of accuracy.
•  proficiency in Microsoft 365 and digital collaboration tools, along with excellent written and verbal communication skills.
•  a strong initiative and ability to work autonomously. Be resilient, reliable and flexible.
• ability to exercise discretion and sound judgment in handling sensitive matters.
• proactive problem-solving skills, with a track record of anticipating needs before they arise.
• experience in the charity or housing sector (desirable).

CLOSING DATE: Sunday 4 January at midnight. Proposed interview date is Thursday 8 January. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working of one day per week working from home.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.

Key Responsibilities:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage incoming and outgoing mail and general queries into the National Contact Centre.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.

About You:

Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach

You will need:

• Effective verbal/written communication and numerical skills.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re seeking a part time, 20 hours per week Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, presentations, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

We are seeking someone with great administrative and people skills to join our friendly team (16 hours per week) to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent great attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.

As Administration Assistant, you will provide crucial administrative support for the Administration & Supporter Relations Manager and other staff with tasks such as processing and recording residents’ leave applications, preparing thank you letters, assisting in the preparation and despatch of the monthly prayer diary and supporting the wider staff team with other administrative tasks as applicable (copying, laminating, data entry, document creation and editing).

As Receptionist, you will be the first point of contact for visitors, callers, and residents. You'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This includes staffing the reception desk, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a part-time, permanent position (16 hours per week). You will share Reception duties with the existing Administration Assistant/Receptionist, based in the ground floor Main Office of Yeldall Manor, located in a beautiful rural setting. Lunch is provided daily with staff and residents.

If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

We look forward to hearing from you!

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

We’re looking for a proactive, organised and enthusiastic Partnerships & Philanthropy Assistant to join our small but mighty Partnerships & Philanthropy team. This is a vital role at the heart of our team, perfect for someone who enjoys getting stuck in, learning new skills and is interested in high value fundraising.

While you’ll provide essential administrative and logistical support, this role offers so much more — you’ll be trusted to manage your own projects, spot opportunities, and make a real contribution to our fundraising success.

You’ll be a natural self-starter with great attention to detail. You’ll play a key role in coordinating the team day to day, managing our shared inbox, keeping income and expenditure records accurate, and making sure our systems and processes work seamlessly. You’ll also help identify new donors and ensure our incredible supporters feel valued, inspired and well looked after, throughout their journey with Bowel Cancer UK.

As part of the role, you’ll gain valuable hands-on fundraising experience. You’ll support our Partnerships team deliver high-quality stewardship and have opportunities to complete prospect research and help write proposals to Trusts and Foundations.

This is a brilliant opportunity to build your confidence and skills in fundraising. You’ll make a visible impact, be an integral part of a supportive and ambitious team and play a key role in helping us reach our mission, to ensure no one dies from bowel cancer.

The Bristol North West Foodbank is looking to employ a part-time Senior Administrator to cover Maternity leave for one year. You will work within, and support, our Foodbank team, based at our Social Justice Hub in Avonmouth Village, and occasionally at our other Foodbank outlets/venues.You will be responsible for the administrative functions of the Foodbank; maintaining and developing day-to-day processes and playing a key role in Seasonal projects. The foodbank is a highly collaborative and fast-paced environment, so you will need to be willing to work in a flexible and responsive way according to changing priorities.

The Bristol North West Foodbank is a Christian-ethos charity, linked to Trussell.

Senior Administrator role:

General Administration

·Processing email in, ensuring team action

·Processing and posting mail out

·First port of call for telephone calls, face to face enquiries and ensuring appropriate action and record keeping

·Photocopying, printing and filing

·Taking of team meeting minutes and subsequent circulation

·Keeping databases up to date

Foodbank outlets and events

·Liaison with voucher holders, churches, individuals and businesses

·Processing requests for new voucher holders

·Overseeing the Harvest Collections with the Foodbank Manager

·Allocating & Co-ordinating admin team volunteers

Accounts

Ensuring the:

·Maintenance of Gift log, including preparation for banking

·Keeping the treasurer informed of payments received

·Filing expenses and invoices

·Organising money to bank

·Sending out standing orders/gift aid forms

·Creating invoices

·Sending thankyou letters

In addition to the basic administrative and logistical tasks of the foodbank you will; 

·be the first point of contact for the Foodbank, being able to answer a wide range of enquiries and anticipate the impact of changing logistics for the van teams

·be required to develop communications with the foodbank team, volunteers, referrers, foodbank clients and other stakeholders

·be responsible for data-inputting and data-capture, both directly and by supervising others

·have a key role, as part of the team, in determining and communicating guidance and decisions to foodbank clients

·lead on the administrative functions of the foodbank’s seasonal projects eg Harvest, Christmas Hampers and summer treat boxes

·manage the bookings for the Eat Well Spend Less Cookery course & liaise with the cookery course trainers

·develop records, resources, social media content and office procedures in response to the changing needs of the foodbank service.

·Be responsible for maintaining the foodbank website and maintenance of referrer details on the Trussell Database

General

·Wear the name badge at all times, and uniform when required

·Maintaining the high standards of conduct and behaviour expected by the charity

·Maintain & comply with health and safety, safeguarding and data protection policies and procedures.

·Adhere to the company’s policy on the misuse of drugs or alcohol in the workplace

·Report to your manager any personal difficulties that might affect the work or the company’s reputation

·Be accountable to the Foodbank Manager and Board of Trustees

Together with any other reasonable duties as specified by the Assistant Manager, Foodbank Manager and Trustees to support the work of the Charity.

Person Specification

Essential skills:

·A proven track record of excellent administrative skills and experience

·Maths and English GCSE 5-9 (A-C) or equivalent

·Confident in using IT, including email, completing online forms, searching for information online, creating Microsoft Word and Excel documents.

·Excellent written and verbal communication (eg written skills, person to person and on the telephone), demonstrating confidence and sensitivity in dealing with people in distress.

·Excellent organisational skills and attention to detail 

·An ability to work with complete discretion and confidentiality

·Keenness to problem solve

·Proven track record of being able to work well both in an unsupervised environment and as part of a team

·Willingness to work empathetically, but in a boundaried manner, when faced with challenging situations.

·Effective supervision of volunteers/support staff

·Experience of editing websites, posting on social media and creating content.

Desirable skills:

·Experience of working within a Church and/or Charity environment

·A good understanding of the work of Foodbanks across the UK

·Experience of creating posters and leaflets on Canva or similar package.

Personal Attributes

·Someone who is supportive of the Christian ethos of the Charity

·Enthusiasm and reliability

·Honesty and Integrity

·Flexible, approachable and adaptable

·Kindness, compassion and empathy for the people the Foodbank serves

·To be able to identify personal limitations and ask for help when needed