Advice and information team leader jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)
ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.
IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.
The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.
PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:
- Manage and grow relationships with corporate and university members.
- Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
- Identify and convert opportunities that enhance IWA’s profile and support membership growth.
This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.
MAIN DUTIES AND RESPONSIBILITIES
Account Management
- Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
- Deliver expert advice, support, and engagement to maximise member value.
- Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.
Business Development
- Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
- Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
- Upsell and cross-sell relevant services to both new and existing members.
- Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.
Collaboration & Support
- Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
- Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
- Ensure a seamless client journey from prospecting to onboarding and retention.
- Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.
The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.
REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:
- Be a persuasive communicator with excellent written, verbal, and presentation skills.
- Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
- Be an experienced account manager, confident in engaging senior business leaders.
- Demonstrate the ability to research, identify, and approach decision-makers independently.
- Bring marketing skills, with experience using diverse channels to attract and retain members.
- Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
- Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
- Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
- Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
- Ideally, have experience within a membership body, or charity organisation.
- Proficiency in additional languages beyond English would be an asset.
Qualifications
- Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
- A Master’s degree in a similar area would be plus.
- Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.
Experience Required
- 3+ years’ work experience in sales and account management.
- Experience working in membership associations and/or international organisations would be a strong benefit.
HOW TO APPLY
Applicants are asked to submit their CV.
Applications should be submitted before 13 November 2025.
Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.
IWA is an equal opportunity employer.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for two Management Accountants partner our senior leaders and budget holders to ensure the Trust has robust financial budgeting.
The Role:
• You’ll prepare monthly management accounts for departments including full commentary.
• You’ll provide accurate management reporting to ensure stability and growth throughout the Trust.
• You’ll work in collaboration with budget holders to deliver on their approved budgets/ forecasts and advise and train where necessary.
• You’ll ensure compliance with internal controls, processes, financial regulations, Charity Commission, Forestry Commission and Gambling Commission through reviews and checks.
• You’ll review and develop practices, systems and reporting tools to improve process.
• You’ll provide financial information, communicate recommendations and risk analysis to enable Senior Management to make strategic decisions.
• We are recruiting for two Management Accountants on a 12 Month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Experience in developing, producing and reviewing monthly management accounts.
• Knowledge of Microsoft Office with advances skills in Excel.
• Experience in providing accurate management reporting.
• Strong collaboration skills with the ability to work with stakeholders and budget holder to deliver on their approved budgets.
• Knowledge on best practice guidelines and financial, Forestry Commission and Charity Commission regulations.
• Experience in financial risk analysis, reconciliations and variance analysis.
• Strong communication skills with the ability to influence and persuade decision making.
• Qualified in ACCA/CIMA/ACA/ICAS/CIPFA
• Experience preparing reports and presentations to be delivered to the Finance Committee
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
1st stage task will take place on the 2nd December 25.
2nd stage Interviews will be held via Microsoft Teams on 10th December 25
Job Title: Head of Philanthropy
Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.
The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.
Closing Date: 09:00am 17 November 2025
First Interview Stage Date: 26th and 27th November 2025 via video conference
Second Interview Stage Date: 3rd / 4th December in person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About This Role
This is an exciting new opportunity to be part of a new project within our Wraparound Service in the UK. As Psychological Therapist, key aspects of your role will be:
- Facilitation of Reflective Practice for residential staff to help support therapeutically informed practice, staff resilience and emotional wellbeing.
- Direct support to Children in Care and Care Leavers to improve their emotional health and well-being, and to provide any additional support identified as needed by statutory services to those with mental health needs.
- Working with children, residential carers and social workers where care arrangements are at risk of breaking down.
- Consultative support and training to foster carers and residential staff where there are children in placement who have complex needs.
- Support the development of the UK Therapeutic Service to help meet the needs of staff and young people across the organisation.
The successful candidate will have:
- Degree in a relevant discipline (e.g. Social Work, Psychology, Counselling, Therapy)
- A minimum of three years working directly with children, young people and families
- Experience of dealing with crisis situations and working with emergency services
- A minimum of one years’ experience of delivering therapeutic interventions
- Previous experience of delivering therapeutic interventions to children and young people with emotional and behavioural difficulties
- Experience of working in a multi-agency setting
- Knowledge of UK Legislative framework
- Good interpersonal and communication skills
- Knowledge/Experience of Care Planning and Care Management
- Ability to manage caseload and to work on own initiative
- Responsive to deadlines
- Excellent IT, report writing and presentation skills
- Ability and willingness to work outside of normal office hours as required
In return we offer:
- Competitive salary of £16000 per annum for part time work.
- A friendly working environment, a fun, open and honest culture.
- Industry Leading training programme including children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme.
- Discretionary Funding Training Programs.
- Employee Awards based on performance and length of service.
Recruitment Process
St Christopher’s is committed to the safeguarding of all children and young people in our care including the principals of Safer Recruitment. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements to assess your suitability to work with children and young people.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to your start date.
Your application must include a supporting statement addressing the criteria given in the Person Specification.
For the full Job Description for this role and more detail about what will be required, please click here.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note CV’s will not be accepted.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Are you an experienced strategic leader with a passion for innovation and impact?
RABI (Royal Agricultural Benevolent Institution) is seeking a dynamic Head of Business Development to shape and lead our research, pilots, and partnership programmes that address the Farming Wellbeing Gap. This is a pivotal role at the heart of our 2025–2030 strategy, ensuring that farming people have access to innovative, evidence-led support.
As Head of Business Development, you will:
- Provide strategic oversight of our research agenda, ensuring insights inform services and sector influence.
- Lead major pilots that support farmer wellbeing.
- Develop organisational grant and partnership frameworks to extend reach and impact.
- Build and lead a high-performing team culture within Business Development.
- Represent RABI with credibility to external stakeholders and partners.
About you:
You are an experienced leader in business development, service innovation, or research, ideally with a background in the charity, public, or rural wellbeing sector. You’ll bring strong strategic and programme management skills, confidence in building partnerships, and a proven track record of leading change. An affinity with RABI’s mission and farming communities is essential.
Key responsibilities:
Strategic Leadership:
- Provide strategic oversight of RABI’s research agenda, ensuring insights shape organisational direction, new initiatives and create sector influence.
- Lead the identification, scoping, and piloting of new services and programmes that address farming families’ health and wellbeing needs.
- Drive the development of organisational grants and partnerships frameworks to strengthen resilience and widen impact.
- Champion innovation while ensuring pilots and research are underpinned by robust evaluation and impact measurement.
Team Leadership & Management:
- Build and lead a high-performing team culture that is collaborative, ambitious, and aligned with RABI’s goals.
- Ensure team structures and resourcing reflect the organisation’s growth, creating opportunities for talent development and succession.
Research and Insights:
- Oversee the commissioning and delivery of the research strategy, ensuring a balance of community engagement, applied practice based work and academic partnerships.
- Ensure research outputs are usable, timely, and embedded into any new RABI service design or pilot, and shared wider in support of advocacy and profile building.
Innovation and Partnerships:
- Lead major pilots including Farmers Aid Critical Care app and Click & Chat Mental Wellbeing platform, ensuring effective design, launch and evaluation.
- Oversee the development of an organisational grants framework to support partners and extend reach and impact.
- Embed new service models into organisational practice ensuring a structured handover to Service Delivery or other delivery partners to create seamless transition into BAU.
Cross-Organisational Collaboration:
- Work closely with Communications, Service Delivery and External Affairs to ensure alignment of initiatives with the overall organisational strategic intent.
- Collaborate with IS, Volunteering and Fundraising to maximise impact and ensure integrated CRM data and insight.
- Contribute as an active member of the Senior Leadership Team to organisational strategy, planning, and risk management.
Representation & Advocacy:
- Act as a spokesperson for RABI, representing the charity with credibility to external stakeholders, partners, and media as required.
- Champion the needs and voices of farming people, ensuring services are designed with and for the community.
Person Specification:
Essential
- Proven leadership experience in business development, research, service innovation, or related fields within the charity or public sector.
- Track record of developing and implementing strategies that drive organisational growth and innovation.
- Experience of leading and managing multidisciplinary teams through periods of change and expansion.
- Strong understanding of overseeing a portfolio of research and its role in shaping services.
- Ability to oversee the design and delivery of multiple pilots that are scalable, sustainable, and evidence based.
- Excellent planning, programme management, and project evaluation skills, with the ability to balance a diverse portfolio.
- Skilled at developing and maintaining effective partnerships and external stakeholder relationships.
- Strong communicator, confident in representing the organisation externally at senior levels.
- Affinity with the goals and objectives of RABI.
- Full, clean UK driving licence and willingness to travel and work occasional unsociable hours.
Desirable
- Experience within the UK farming/agricultural community or rural wellbeing sector.
- Knowledge of grants and partnership frameworks within a not for profit context.
- Programme or project management qualification (e.g. Prince2, MSP).
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 884