Advice Team Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
At a time of growth and of new opportunities for the Motability Foundation, we are looking for a Public Affairs Manager to join our Communications Team and lead our Public Affairs activity for the organisation.
Our vision is to fund, support, research, and innovate, so all disabled people can make the journeys they choose. There are an estimated 16 million disabled people in the UK, and this role will play a crucial part in our work to raise awareness of the work of the Motability Foundation, amplify the voices of disabled people and to influence policy.
·This new role will work alongside our new Evidence and Policy Manager, based in our Innovation team, and other colleagues across the organization as well as key partners (Motability Operations), to manage our horizon scanning and monitoring of the political landscape, leading on advising our Governors, CEO and senior management team on actions we need to take, and preparing detailed briefings for engagements, and events with Parliamentarians and senior Ministers. The role holder will develop, implement and lead our Public Affairs and Government Engagement Plan, and proactively identify and develop opportunities to influence and shape policy where it may have a positive impact for disabled people.
With a General Election and potential welfare reform on the horizon, this role is especially important and experience in creating and implementing post-election public affairs strategies, leading activities across the team and devising and managing structured results reporting to the organisation, is highly desirable.
What you will be doing
- Develop, implement and manage our public affairs strategy, leading on public affairs activities aligned with the Motability Foundation’s vision and overall strategy.
- Amplify the Motability Foundation’s voice in Parliament, across the devolved nations, and in political spheres, building, developing and managing relationships with parliamentarians, decision-makers and stakeholders.
- Manage our horizon scanning and monitoring of the political, legislative and regulatory landscape in relation to the work of the Motability Foundation, leading on advising the business on actions we need to take.
- Provide sharp political intelligence, insight, advice and briefings for Governors, directors, senior management and a variety of audiences across the organization.
- Support the establishment of the Motability Foundation’s policy positions and delivering our influencing objectives.
- Manage a contact program for Parliamentarians, raising awareness of the work of the Motability Foundation, establishing regular meetings for senior leaders where relevant, and facilitating dialogue on issues relevant to our work.
- Working closely with the Evidence and Policy Manager to manage the dissemination of any policy output for presentation to the external world.
Your experience
Must haves:
- Strong grasp of parliamentary processes in Westminster, Scotland and the other devolved nations.
- Ability to initiate and manage projects independently while contributing effectively to team efforts.
- Experience in proactively identifying opportunities to influence.
- Strong communication skills, with an ability to grasp complex issues quickly and share information in an accessible way across a variety of audiences.
- Ability to facilitate sensitive internal and stakeholder conversations to reach a point of consensus.
- Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations.
- Experience of operating effectively in a complex environment with multiple agendas and stakeholders.
- Highly IT literate with extensive experience of Microsoft Office, particularly Excel and PowerPoint.
Nice to haves:
- Understanding of key disability and transport issues, such as the social model of disability, inclusive micro mobility and the transition to electric vehicles.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.
What you will do:
Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.
Ensure a consistent and high-quality service is delivered through effective quality assurance processes.
Manage staffing and resources effectively to ensure the efficient running of the helpline service.
Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.
Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.
To be successful in this role, you will have:
A proven track record of building and managing an effective team, supporting their development and managing their performance.
Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
Previous successful experience of working in suicide prevention or mental health.
Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.
Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 33 hours per week
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 6th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Training Team Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our training and preventive programmes.
Anchored in the voice of survivors and a feminist, women-led organisation you will lead our training team to deliver across multiple workstream and sectors to work towards achieving the change in society needed to end sexual violence.
Building on our excellent reputation and experience of delivering to VCS, statutory and corporate organisations, you will develop and implement credible plans to increase existing (training) business income, seeking out new opportunities and ensuring there is a realistic training pipeline.
You will support the team to ensure our diverse offer is accessible and delivered within agreed time, scope and budget.
About you
You will be passionate, creative, experienced and skilled in enabling the delivery of high-quality training programmes to drive forward our training and prevention services that have the voice of survivors at the heart of delivery.
You will be a strong and compassionate manager with the relevant qualities and experience to support a team of highly trained workers, with an understanding of the impacts of vicarious trauma.
You will be a strategic leader able to sustainably develop and grow our training provision enshrining our offer is agile to meet emerging needs.
You will be an effective communicator who will relish building and managing external relationships with clients, partners and funders across the VCS, statutory and corporate sectors, excelling in developing and maintaining internal relationships and external partnerships.
You will have excellent project management skills, ensuring that training services are delivered within time, scope and budget, with effective team-working skills and an ability to self-direct, manage your own time and prioritise effectively.
You’ll be excited by the opportunity to join SARSAS and work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Contract information
Salary: £36,000 pa (Full Time Equivalent)
Hours: 22.5 hours per week
Based: Bristol based with up to 50% working from home
Annual leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Friday 10th May.
Interviews
Interview’s will be held on Wednesday 29th May. Please ensure you are available for an interview on this dates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: 9am, 1st of May 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
-
Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
-
Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
-
Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
-
Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Travel required: Home based in Greater Manchester - travel required within region and occasional travel out of area including 121's and staff conferences (this role requires the post-holder to hold a valid driving license and have access to a car)
Role outline and purpose
Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:
· Develop and execute a strategic plan for reducing the need for food banks’ services locally.
· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.
· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.
Role responsibilities
· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.
· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).
· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required.
· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.
· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.
· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.
Person Specification
Technical skills and minimum knowledge:
· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.
· Experience of working innovatively and creatively.
· Experience of complex problem solving and responding to crisis situations.
· Strong organisational skills and experience of managing competing priorities within challenging timescales.
· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills.
· Persuasive and effective coach, presenter and trainer.
· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation.
· Ability to think critically and strategically.
· Ability to manage partnerships with multiple stakeholders (internal and external).
Key Stakeholders
· The food bank network
· Area Manager colleagues (UK-wide)
· Network Support & Grant Giving
· Pathfinder team
· Financial inclusion team
· Safeguarding team
· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
We are looking to appoint an exceptional and dynamic leader to join our senior management team during a period of change and improvement in our Fitness to Practise Team.
Closing date: 19 April 2024 (11.59 pm)
Interview dates: TBA
Salary: £47,047 - £60,300 per annum, depending on skills and experience, plus benefits
Location: Canary Wharf, London (Hybrid working approach)
Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday
The Role
Are you passionate about ensuring high standards of care in pharmacy services? Do you thrive in a dynamic regulatory environment where your leadership can drive positive change? If so, we have an exciting opportunity for you to join our team as a Professional Regulations Manager at the General Pharmaceutical Council (GPhC).
As a Professional Regulations Manager, you will lead multidisciplinary teams who carry out investigations through to the final Fitness to Practise hearings as well as matrix management across the fitness to practise function. You will be expected to lead as a technical expert in either Quality or Emerging Areas, supporting the Heads of Professional Regulation at a strategic level, playing a pivotal role in maintaining high standards of care for people using pharmacy services.
This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.
The successful applicant will:
- Effectively lead and manage a team, ensuring the team and individuals meet targets, whilst supporting, developing, and coaching them.
- Need excellent communication and people management skills to lead teams through our planned change agenda. Be self-driven, progress orientated and passionate about our work with acquired knowledge of health regulation to work collaboratively across the wider fitness to practise function.
- Have experience of making proportionate evidence-based decisions under pressure, whilst being solutions focused, striving to ensure cases are completed in line with quality, timeliness, and cost objectives.
- Champion change and drive improvements in service delivery. Represent or deputise for the Head of Professionals Regulation and other managers, whilst leading on new and emerging areas of concern and the strategy and approach for investigating these developing areas.
- Be a decision maker and responsible for high quality decisions in accordance with our processes and statutory objective of keeping patients safe.
- Have an unwavering commitment to equality, diversity, and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS pension scheme or Standard Life.
- Flexible working arrangements.
- Career breaks and sabbaticals.
- Private medical insurance, life assurance, season ticket loan, bike loan and many more.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.
Please note that applications without a supporting statement will not be considered.
Please consult the knowledge and skills section of the job description document to help you prepare your application.
We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.
As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
The client requests no contact from agencies or media sales.
Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton
Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
The Volunteer, Engagement & Development Manager will sit within our leadership team structure and work proactively with colleagues across CABB, holding primary responsibility for the following key areas:
- Lead on the review, development and implementation of our volunteering programme, while ensuring the inclusion, engagement, diversity, impact and value of volunteers is recognised and celebrated.
- Provide line management to a small team of paid staff who work closely with and support our volunteers and engagement areas of the service.
The postholder will be a dedicated, flexible and quality focused individual who is able to work independently, with minimal supervision.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.
To Apply
Please see the job pack attached, which includes full details of the role and person specification.
There closing date is 14th May 2024, 10am.
Interviews will be held on 30th April 2024.
CV & covering letter accepted
Applications received after the closing date & time, will not be considered.
Please see the job pack attached, which includes full details of the role and person specification. To apply please submit your CV and covering letter
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
The Cherie Blair Foundation for Women is looking for an experienced and results-driven marketing professional with great know-how in marketing opportunities and managing agencies, and a commitment to women’s economic empowerment to join our team as Programme Marketing Manager for 12 months.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
General information
Start date: Mid to end of June dependent on notice period required
Contract: Temporary – 12 months
Hours: Part time: 21 hours per week, ideally over 4 or 5 days but 3 days considered.
Salary: £34,176 - £37,024 per annum (£20,506 - £22,214 pro rata)
About the role
Becoming the Programme Marketing Manager at the Cherie Blair Foundation for Women is a fantastic opportunity to help drive progress for women entrepreneurs in low and middle income countries by engaging more people in our work.
The key purpose of this role is to effectively market our programmes to participants – chiefly our HerVenture business skills microlearning app and our sector-leading Mentoring Women in Business programme.
This will span three main projects:
· to successfully manage a marketing agency to effectively market the HerVenture app to women in South Africa (as part of a fixed-term project with active marketing ongoing until Mar ‘25);
· to successfully manage the same marketing agency to promote the app in Nigeria (as part of a separate fixed-term project with active marketing ongoing until Dec ‘24); and
· to effectively promote the opportunity to become a mentor to a woman entrepreneur through our Mentoring Women in Business programme to paying professionals worldwide. Your objective will be to secure 18+ paid mentors for the Nov ’24 programme intake and 20+ for the May ’25 intake.
Following the completion of the two HerVenture marketing projects, you will also lead other programme marketing initiatives in 2025. These will be determined in late 2024.
Following the May ’25 Mentoring intake you will deliver a strategy, harnessing your learning and analysis to outline an approach for marketing the programme to paying mentors in future.
You will also be called on to support other forms of programme marketing on an ad hoc basis, for example advising on development of corporate pitch decks, or co-designing materials for fundraising events.
This position reports directly to the Head of Communications and Marketing, however this is a highly collaborative role and you will also work closely with the Entrepreneurship programmes team and the Programme Funding team to develop and deliver plans and manage projects.
Our ideal candidate will be a knowledgeable and motivated marketer with experience in ‘selling’ professional development / online volunteering opportunities, and in managing agencies and contractors to deliver on fixed projects as aligned to good marketing practices. You should be highly organised and goals-driven, with a collaborative approach, a growth-oriented mindset, and a strong desire to harness the power of marketing to support women’s economic empowerment.
We are open to applications from consultants.
For full information on this role, please download the job pack
What the Foundation can offer you
· A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
· An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
· Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
· A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
· A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
To find out more about our work, you can read our latest annual report here, and read our 2023-2026 organisational strategy ‘Ready for Business’ here.
How to apply
To apply, please download the job pack and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page maximum). When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
· Current CV (two A4 pages maximum).
All applicants should have the legal right to work in the UK prior to applying.
Please send your application by 11:59 BST, Tuesday 14 May.
First round interviews will be held on 22 and 23 May.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Data Privacy Manager to join our Information Protection and Compliance team to continue our great work to develop and manage the Age UK data protection privacy programme and to work on programmes of activity as defined by the ICO.
As Data Privacy Manager, you will review, update, and monitor the policies and procedures that are in place to ensure compliance with the Data Protection Regulation 2018 and the Privacy and Electronic Regulation (PECR, 2003) laws, including managing internal data protection activities, advising on data protection impact assessments (DPIAs), training staff, and conducting internal audits.
This role focuses on providing data protection advice to Age UK's various business units promoting a "privacy first" approach to design and development of products and services that involve the use of personal data and your primary aim will be to recommend and oversee measures to address any identified gaps in data protection and security.
The successful candidate will use their experience in data governance to undertake regular due diligence on the key elements of the Age UK data privacy framework, identifying and reporting any areas of practice and procedure that that require focus and remedy to ensure that there is no weakness across the charity and our commercial partners.
This role is offered on a Hybrid / London contract and currently the team meet in our London office once a week.
Age UK Internal Job Grade - 5L
Must haves:
* Experience of working in a data governance role with responsibility for personal data used in a database marketing environment for a charitable /commercial/financial services industry.
* Experience of communicating with stakeholders at all levels. A willingness to deal with problems or new tasks together with a proven track record of bringing business stakeholders onside.
* Experience in managing and responding to data protection rights requests (SARs) and complaints.
* Able to liaise effectively with both the CRM data practitioners, Marketing and Legal teams as well as operational business partners.
* Experience in reviewing data sharing agreements and data protection clauses in contracts
* A strong understanding of the principles of Privacy by Design and Default
* Excellent knowledge of UK privacy Law and regulations and the ability to transfer that knowledge appropriately.
* Strong communications skills with the confidence to build and manage relationships with senior staff and external suppliers.
* Effective time management, with the ability to multi-task.
Great to haves
* Ideally, a data privacy qualification would be desirable
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role will involve occasional travel to other regional Age UK offices (circa once a quarter).
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
With 20 new people in the UK diagnosed with kidney disease every day, the need for information and advice from a trusted, understanding source is bigger than ever. The Kidney Care UK Helpline is a new national service to support people online, on the phone and by email at the point they need support.
This role would be ideal for someone with lived experience either as a patient, carer or health and social care professional, but primarily we’re seeking the skills to develop the processes, support knowledge development and lead a team to provide information, advice and non-medical guidance in a friendly, timely and efficient manner.
You’ll lead from the front; answering incoming enquiries is your priority. You’ll need to be able to speak to a wide range of people and respond to them with compassion and understanding.
Building and leading a small team, you will support them to develop knowledge and adopt best working practices. Listening to difficult conversations, their wellbeing is key and you’ll be experienced at identifying and implementing the training and support needed to thrive in a challenging but rewarding role.
You’ll champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
Keeping accurate records of interactions using our database is essential. Reporting the outputs generated and providing insights to is also a key part of your role. Your insight and regular contact on the front line of services will help to inform other ways we can support patients and their families.
Implementing new systems and processes will be an important part of the role, particularly in the early months. You will need to be confident using IT to communicate and deliver the service and have a good understanding of how IT supports effective working practices.
You’ll identify with maintaining the high standards of Kidney Care UK services and play an active part in joint working, safeguarding and risk management. You’ll be responsible for your team’s compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Job Title: Finance and Operations Manager
Contract: Permanent
Hours: 35 hours per week (however, we will consider part-time 28 hours per week)
Salary: £38,000 - £45,000 per annum
Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.
About the role
This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.
The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.
The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.
This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.
Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 13th May 2024 at 23:59
Test and Interview date: Week commencing 20th May 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.