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Role Purpose
The Supporter Engagement Assistant is responsible for growing support for Bassetlaw Foodbank through partnerships, fundraising and community engagement. The role focuses on developing relationships with local businesses, organisations, volunteers and supporters to increase income, donations, and awareness of the charity’s work tackling poverty.
The post holder will represent the charity in the community, identify new opportunities to expand support and generate income, organise donation drives and events, and manage volunteers.
Outdoor and community-based working will be a regular part of the role, with occasional weekend working required.
About us
Bassetlaw Foodbank (BFB) was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.
Key Responsibilities
Fundraising & Income Generation
- Work towards agreed income generation targets.
- Approach and strengthen relationships with organisations, with a focus on corporate partnerships, to drive in additional funding for the charity.
- Develop and deliver community fundraising activities to increase income.
- Take the lead on income and donation generating activities, like standing at Retford Market, Charter Day and in store donation drives.
- Identify and pursue new fundraising opportunities including events, campaigns and community initiatives.
- Encourage individual and community donations through creative fundraising approaches.
- Support the development of donation drives and appeals.
Partnerships & Community Engagement
- Build partnerships with local businesses, faith groups, schools and community organisations.
- Strengthen relationships with existing partners including local third sector organisations.
- Represent the charity at community meetings, events and networking opportunities.
- Identify collaborative opportunities with other organisations to expand support and impact.
- Encourage opportunities for corporate fundraising on behalf of BFB.
Donation Drives & Community Campaigns
- Organise and coordinate donation drives for food and other essential items.
- Engage local organisations and the public to participate in donation campaigns.
- Develop relationships with regular donors and supporters.
Volunteer Coordination
- Recruit, coordinate and support volunteers involved in fundraising and community activities.
- Ensure volunteers feel valued, supported and engaged.
- Provide guidance and oversight for volunteer-led initiatives.
Advocacy & Public Engagement
- Act as a spokesperson and ambassador for BFB in the community.
- Build and maintain strong relationships with supporters and donors.
- Promote the charity’s mission and impact to increase awareness and support.
Growth & Development
- Identify new opportunities to grow the charity’s supporter base.
- Monitor local trends and opportunities for partnership, funding and engagement.
- Contribute ideas and strategies to expand the charity’s reach and sustainability.
Reporting
· Regular reporting to line manager on where activities are in relation to key targets.
Person Specification
Essential Skills & Experience
- Experience in fundraising, community engagement, partnership development, or a similar role.
- Strong interpersonal and relationship-building skills.
- Confidence representing an organisation in public and community settings.
- Ability to work independently and proactively identify opportunities.
- A willingness to work flexibly within the week determined by operational priorities.
- Safeguarding training to Level 2 or a willingness to complete.
- Good organisational skills and ability to manage multiple activities.
- This role requires the post holder to be able to set up and take down stalls at events so the ability to carry out heavy lifting, following manual handling procedures, is essential.
- Full driver’s licence.
Desirable
- Experience working in the voluntary or community sector.
- Experience working with or coordinating volunteers.
- Knowledge of local community networks.
- Experience organising fundraising events or campaigns.
Personal Qualities
- Passion for tackling poverty and supporting a local community.
- Friendly, approachable and confident communicator.
- Self-motivated and able to take initiative.
- Collaborative and relationship-focused.
- Flexible and willing to work outdoors and in community settings.
About the role
Hours: 22.5 hours a week. We envision working across regular days throughout the week, with flexibility required to be able to attend fundraising and community events and opportunities.
Salary: £16,824 pa. (£28,041 FTE)
Location: The role will be based at Bassetlaw Foodbank’s two offices in Worksop and Retford, but regular travel to events, meetings and other opportunities across the district will be required.
Line Manager: Supporter Engagement Manager
Additional information: Outdoor working and community outreach are regular parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.
This role has been funded The Fore for 12 months, with the likelihood of extension if key targets are met.
Please note that as this role may include working with vulnerable adults so the successful candidate will be subject to a successful DBS check.
Our vision is to ensure those at risk have access to nutritious food and are treated with dignity.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Administrator
Reports to: Senior Manager, Team and Office
Location: Bloomsbury, London
Contract term: One-year Fixed Term Contract
Salary: £23,300 - £25,000 dependent on experience
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. As a learned society we have a long legacy of work in global health and work to balance traditional values with a modern approach.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ and Fellows’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Administrator, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team and office, preferably within the charity/not-for-profit sector, who is flexible, has excellent time management and prioritisation skills, and is able work on their own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
The Role:
As Administrative Assistant RSTMH, your duties will include:
- Developing and maintaining effective working relationships across RSTMH
- Ensuring that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- Supporting with the management of the RSTMH office and office processes, ensuring the space is kept clean and presentable, monitoring stock levels and assisting the team with office maintenance tasks
- Undertaking electronic and paper filing, and maintain filing systems appropriately
- Assisting with the management and promotion of the RSTMH meeting room
- Supporting with general administration across all RSTMH areas of work
- Supporting on the website by uploading and editing content through the CMS
- Helping create and send the fortnightly member newsletter and the monthly non-member newsletter
- Responsibility for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- Assisting with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- Working proficiently across RSTMH platforms, including Editorial Manager, CiviCRM and Benefactor
- Assisting in international travel planning, including identifying travel options, creating visa support letters and sourcing accommodation for the team and/or RSTMH contacts
- Carrying out desk research as and when required
- Ensuring that all assigned tasks are completed to a high standard
- Participating in team meetings, planning and initiatives
- Assisting in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Administrative Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel, and the ability to adapt to new platforms
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
- Experience of communicating with diverse audiences across multiple platforms, including email, phone, and in-person engagement at events.
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills, and a great introduction to the global health community.
Please submit your application by 12 July 2026.
N.B. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
To apply for the role of Team and Office Administrator, please click the apply button.
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.
No agencies please
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.