Advocacy operations manager jobs

An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.

Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton)

About you:  We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity.

A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do.

This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

Deputy Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based after probation)
Full-time (35 hours)
Permanent
£43,258
Start: ASAP

Lead services that support victims of stalking and abuse

The Suzy Lamplugh Trust is looking for a Deputy Head of Operations to provide senior leadership across our services, ensuring high-quality, safe and effective support for victims.

This is a key role within our Operations team, responsible for driving performance, supporting managers, and ensuring our services directly supports victims of stalking, maintains high quality impact standards, meets safeguarding standards, remains inclusive and delivers funder requirements.

About the role

You will:

• Lead operational delivery across multiple services
• Line manage senior managers, supporting performance and development
• Oversee service performance, quality assurance and safeguarding
• Use data and insight to identify risks and drive improvements
• Represent services confidently with funders and partners
• Support the mobilisation of new services and organisational change

About you

You will bring:

• Significant experience in senior operational management within a safeguarding or victim support setting
• Strong understanding of safeguarding, risk and trauma-informed practice
• Experience managing services against KPIs, contracts or funder targets
• Confidence leading managers and overseeing multi-service delivery
• Strong analytical and decision-making skills

Desirable:

• Experience in stalking, domestic abuse or VAWG services
• Charity or commissioned service experience

Why join us

• Make a real difference to people experiencing stalking and abuse
• Join a collaborative, mission-driven organisation
• Play a key role in shaping and improving services

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Circa £58,000 per annum

Permanent

Part home/Part office (London or Edinburgh) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) in a new role, as Humanitarian Advocacy Manager.

You will develop UNICEF UK’s unique asks of the UK Government on children in emergencies, with a focus on two particular contexts, as well as broader recommendations to support children in emergencies. You will work closely with colleagues in UNICEF UK, UNICEF HQ and in country offices.

You will have: 

· Demonstrable experience of leading humanitarian advocacy campaigns and of engaging with external stakeholders.

· Significant experience of managing complex relationships and competing priorities.

· A robust understanding of the UK Government’s role in ensuring children’s rights are upheld and protected in emergencies and humanitarian contexts.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 27 April 2026.

Interview dates: Thursday 7 and Friday 8 May 2026 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Position Title:  Senior Lead Climate Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

 We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Climate Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our climate Coalition – Roots to Rise. You will be accountable for the development and delivery of our Climate Coalition Programme; Roots to Rise, including but not limited to: 

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones. 
  •   It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Roots to Rise serves.
• Lead the development of the Summer Camp (15th - 19th August 2026), ensuring availability across these dates: 
  •  Work closely with the Associate Director of Partnerships to oversee the delivery of the Roots to Rise Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Roots to Rise runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
•  Hold the budget for the Roots to Rise Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Gender Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
•  Contribute to the delivery of wider organisational programmes beyond Roots to Rise, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
•  Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
•  Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.  Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Climate Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a climate justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Climate Coalition will train young people and organisations to become confident climate organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Climate Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Climate Coalition role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Position Title:  Senior Lead Gender Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Gender Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our Gender Coalition – Power in Balance. You will be accountable for the development and delivery of our Gender Coalition programme Power in Balance, including but not limited to:

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones
  •  It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Power in Balance serves.
• Lead the development of the Summer Camp. As part of this, you will be required to attend the Power in Balance Summer Camp (15th - 19th August 2026) to build your understanding of the model, support delivery, and become familiar with best practice in preparation for future leadership of the programme. In addition, you will:
  • Work closely with the Associate Director of Partnerships to oversee the delivery of the Power in Balance Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Power in Balance runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
• Hold the budget for the Power in Balance Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Climate Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will be a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
• Contribute to the delivery of wider organisational programmes beyond Power in Balance, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4.Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
• Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
• Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Gender Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a gender justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Gender Coalition will train young people and organisations to become confident Gender organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Gender Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Gender Coalition role.

​In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

JOB TITLE: Campaign Manager  

CONTRACT: Permanent, Part Time (21 hours per week)

 *Working pattern to be discussed and agreed

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: RLSS UK Head Office, Worcester/Hybrid

REPORTS TO: Senior Head of Communications and Marketing  

SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.

JOB PURPOSE

The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.

Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.

This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.

ROLE OVERVIEW

From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.

You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.

You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.

KEY TASKS AND RESPONSIBILITIES

Campaign Leadership

• Lead, develop, and deliver RLSS UK’s major national public campaigns, including:

- Drowning Prevention Week

- Don’t Drink and Drown

- Splash Safely at Home

- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).

• Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
• Support public-facing communications for policy and public affairs, including web, email, and social channels.
• Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
• Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
• Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
• Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
• Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.

Creative Development & Content

• Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
• Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
• Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.

Partnerships & Collaboration

• Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
• Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
• Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.

Delivery & Campaign Operations

• Oversee campaign production schedules, asset development, and delivery across all channels.
• Maintain campaign budgets and align spending with goals.
• Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
• Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
• Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
• Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
   

Evaluation & Reporting

• Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
• Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
• Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
• Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in delivering multi-channel public campaigns
• Strong project management skills
• Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
• Excellent written and verbal communication skills
• Ability to collaborate across teams and with external partners
• Experience managing content development
• Understanding of how campaigns influence behaviour and public awareness
• Ability to create simple, compelling messaging and narratives from complex information
• Budget management experience

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of behaviour change campaigns
• Experience working with education charities, emergency services, or safety organisations
• Experience developing campaigns involving lived experience
• Ability to work collaboratively with senior stakeholders and celebrities

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 11.59pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team in Wolverhampton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

5% employer pension & minimum 3% employee contribution

Salary sacrifices pension scheme

Separate Life Assurance Cover (equivalent of two times your annual salary)

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

24/7 Employee Assistance programme

Access to remote counselling service

Paid Disability Leave

Paid compassionate Leave

Home Working Allowance 

Support with continuous professional development

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

About the Role

This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.

You will:

• Lead day-to-day operations across a portfolio of cancer support services
• Provide strong, supportive leadership to managers, coordinators, and frontline staff
• Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
• Ensure safeguarding, quality, and statutory compliance
• Drive performance, quality improvement, and operational excellence
• Contribute to organisational strategy and future service development
• Manage budgets, monitor risks, and support sustainable funding models
• Be an escalation point for safeguarding, operational issues, and service risks

This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.

 

Who We’re Looking For

We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.

You will have:

• Proven experience in operational leadership within health or social care settings
• Strong communication and relationship-building skills with external partners and stakeholders
• A solid understanding of safeguarding, quality assurance, and statutory regulations
• Experience of driving performance and delivering continuous improvement
• Ability to contribute to strategic planning and service development
• Financial acumen, including managing budgets and supporting sustainable funding
• Confidence acting as an escalation point for safeguarding, operational, and service risks

And you’ll be:

· Supportive, collaborative, and people-focused

· Highly organised and able to manage competing priorities

· Passionate about inclusion, equality and person-centred support

·Committed to Self Help UK’s values and mission

What is the main purpose of their role?

The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.

The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.

What will the job entail?

Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.

What you will need

• At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
• Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
• Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
• Experience of using/developing assessment tools to monitor service outputs and outcomes
• Knowledge of laws and policies applicable to Human Resources management
• Knowledge of safeguarding, data protection and equality good practice
• Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
• Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
• Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
• Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
• A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
• Commitment to people in the asylum system and insight into their experiences
• Confident, friendly manner and the ability to put people at their ease
• Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)

For the full list of essential criteria see the recruitment pack.

 About us

Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.

The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.

The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.

1. Governance leadership and oversight

• Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
• Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
• Regularly review and update governance frameworks, systems, and processes to align with international best practices.
• Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
• Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
• Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.

2. Board and executive support

• Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
• Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
• Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
• Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
• Monitor follow-up actions and ensure implementation of board decisions.

3. General meeting (GM) management

• Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
• Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
• Oversee the drafting and quality assurance of reports, motions, and official documentation.
• Ensure accurate recording of proceedings, decisions, and outcomes.
• Verify compliance with all procedural and constitutional requirements for general meetings.

4. Regional elections coordination

• Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
• Develop and implement clear election procedures and guidance for regions in line with the constitution.
• Ensure elections are conducted transparently, fairly, and consistently across all regions.
• Provide advisory support to regional executive committees on governance and election matters.
• Maintain comprehensive records of election processes, results, and compliance.

5. Policy development and management

• Lead the drafting, review, and implementation of governance and organisational policies.
• Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
• Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
• Establish and maintain systems to monitor policy implementation, compliance, and effectiveness. 

6. Strategic planning and alignment

• Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
• Support alignment between global strategy and regional and other relevant strategic plans.
• Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
• Monitor and report on governance-related strategic objectives and outcomes.

7. Support to member organisations, regions, and specialty groups

• Provide expert governance and policy advice to MOs, regions, and speciality groups.
• Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
• Facilitate knowledge sharing and promote best practices in governance globally.
• Respond to governance queries and provide timely, solution-oriented support.

8. Stakeholder engagement and communication

• Act as a central liaison on governance matters between the CEO, board, committees, and membership.
• Ensure consistent and transparent communication of governance processes, decisions, and requirements.
• Build and maintain effective relationships with internal and external stakeholders.
• Work closely with the communications and marketing team for the delivery of all key communications.

9. Continuous improvement and risk management

• Identify governance risks and develop mitigation strategies.
• Lead initiatives to enhance governance maturity and organisational performance.
• Monitor global trends in governance and advise on relevant improvements.
• Support organisational risk management processes related to governance and compliance.

Person specification

Education and qualifications

• Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
• Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
• Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
• Strong knowledge of non-profit governance frameworks and best practices.
• Proven experience supporting boards and senior leadership.
• Experience managing complex governance processes (eg elections, general meetings).
• Excellent organisational, analytical, and problem-solving skills.
• Strong written communication skills with the ability to produce high quality formal documentation.
• Ability to work effectively across diverse cultural and geographic contexts.

Desirable

• Experience working with global professional associations or health related organisations.
• Familiarity with constitutional frameworks and regulatory environments in international organisations.
• Experience engaging with stakeholders across multiple regions.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution oriented mindset.

 Impact of the role

This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.

Only candidates invited for interview will be contacted.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked