Area business manager jobs

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Programmes Quality and Delivery department is a key unit within SPANA’s Global Programmes Directorate (GPD). The team ensures effective oversight of the design and delivery of working animal health and welfare interventions in collaboration with a range of national NGO partners across more than 20 countries in Africa, the Middle East, Asia and Central and South America. SPANA is strengthening the GPD to support partners to develop and deliver transformational and sustainable improvements in working animal welfare. 

Reporting to a Senior Programmes Manager, the Programmes Officer provides essential grant administration and project management support to a portfolio of partners, ensuring effective oversight across the lifecycle of grants. This involves developing effective working partnerships remotely and identifying risks and issues that need to be escalated. The Programmes Officer works closely with technical colleagues responsible for Monitoring Evaluation Accountability and Learning (MEAL), animal health and welfare, education and behaviour change and the wider organisation (e.g., communications, fundraising, advocacy and policy). 

Contract, location and salary

This role is a full-time (34.5 hours per week), permanent role. This is a UK based position, with 1-2 days per month (or more if preferred) worked from SPANA's office in London. 

The salary for this role is c.£32,000 subject to skills and experience. Applicants must have the current right to work in the UK.

Further information and how to apply

Please review the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GTM on Sunday 8 February 2026. 

Join NDTi and help drive meaningful social change

As a key member of NDTi’s Research & Evaluation team, you will play a central role in shaping, delivering and demonstrating the impact of our commissioned, grant‑funded and internally funded programmes. You will lead a varied portfolio of research and evaluation projects, ensuring high‑quality delivery and contributing to the wider development of our work.

This is an exciting opportunity for someone who is passionate about social justice, committed to inclusive practice, and eager to use evidence to influence change.

As our Research & Evaluation Manager, you will:

• Lead, design and contribute to research and evaluation projects, acting as a key liaison for staff and associates involved in delivery.

• Identify, synthesise and share learning from our work, showcasing innovative approaches, partnerships and achievements.

• Develop and refine research and evaluation methodologies and materials, ensuring a consistent, high‑quality approach across NDTi.

• Build and maintain a healthy pipeline of opportunities, negotiating, securing and managing a range of contracts.

• Grow and nurture diverse networks, generating new contacts and opportunities for both yourself and the wider organisation.

Key responsibilities

Day to day, you will manage and deliver a portfolio of projects, ensuring each is completed on time, within budget and to a high standard. This includes:

• Designing and planning research and evaluation projects, including developing theories of change.

• Facilitating stakeholder workshops and sessions, undertaking qualitative and quantitative fieldwork, and conducting evidence reviews.

• Analysing data, producing high‑quality reports and creating a range of outputs.

• Writing and publishing blogs, reports and other resources tailored to different audiences.

• Working collaboratively with colleagues to share learning across NDTi, stimulating creativity and informing future work.

• Managing associates and partners involved in your projects, ensuring clear communication and alignment with NDTi’s mission, policies and contract protocols.

• Developing your professional profile and cultivating relationships that strengthen NDTi’s visibility and influence.

• Leading or contributing to proposals and tenders to secure new work aligned with NDTi’s mission.

• Supporting organisational income targets and quality standards.

• Representing NDTi at national, regional and local networks and forums.

Person specification

We’re looking for someone who brings both expertise and values‑driven practice. You will have:

• At least three years’ experience delivering high‑quality research and evaluation activity.

• Proven experience conducting fieldwork, including qualitative and quantitative data collection and analysis.

• Experience using a range of methodologies, with strong analytical and reporting skills.

• Ability to interpret and present complex data to varied audiences.

• Strong project management skills, with a track record of delivering work to agreed timescales and budgets.

• Experience writing reports for publication and diverse audiences.

• Knowledge and understanding of social inclusion issues.

• (Desirable) An honours degree and/or postgraduate qualification in a relevant social science discipline.

• (Desirable) Personal experience of health or social care services, or experience as a family carer.

The closing date for completed applications is 9am on Monday 2nd February 2026.

Interviews will be held on Wednesday 11th February in person (Bath)

To lead partnership development and fundraising initiatives to generate income through corporate partnerships and individual supporters, helping move closer to a malaria-free world.

This role offers an exciting opportunity to use your expertise in corporate fundraising to help achieve our bold mission: ending malaria for good.  While driving income through strategic corporate partnerships will be your focus, you’ll also expand your skills by growing individual giving and fundraising and, during the first six months, gain hands-on experience in trusts and foundations through maternity cover responsibilities.

You will be an exceptional communicator, with outstanding written and verbal skills and the ability to influence and build trust with senior stakeholders both internally and externally.  Highly organised and detail-oriented, you will manage multiple priorities effectively while maintaining a strategic focus on income generation.  You will be proactive, adaptable, and enthusiastic about working flexibly within a small, collaborative fundraising and partnerships team.  You will bring creativity and confidence to developing compelling proposals, pitches, and engagement opportunities, alongside strong relationship management skills and a commitment to advancing Malaria No More UK’s mission.

About Malaria No More UK

We exist to end malaria, together.  Malaria is preventable and treatable — yet a child still dies every minute from this disease.  At Malaria No More UK (MNMUK), we refuse to accept this.

Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria in our lifetimes.  We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world.

Our fundraising and business development efforts focus on foundations, philanthropic giving and corporate supporters, complemented by a small but committed group of individual donors.  As we enter a new chapter in the malaria fight, we have exciting opportunities to secure support for campaigns that showcase breakthrough innovations in malaria prevention and treatment, highlight the economic benefits of ending the disease, and strengthen the efforts of partners leading the fight across Africa.  

At a time of uncertainty for international development and malaria financing, this work has never been more vital.  The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity.

Qualifications, skills and experience

Essential

· Have secured and successfully managed income-generating partnerships with companies that have achieved outstanding results for a purpose driven mission.

· Have worked across the new business process including, successfully identifying, researching, and securing new business opportunities, developing partner / supporter offers and maintaining a pipeline of opportunities.

· Have excellent communication and interpersonal skills.  You will be able to represent the charity and its campaigning role to external stakeholders through a range of communication channels and mechanisms including proposals, meetings and presentations. 

· Financially literate and comfortable creating, tracking and reporting on income budgets for funding partnerships.

· Knowledge of relevant legal guidelines including data protection, Gift Aid, fundraising law, and other relevant compliance issues.

· Excellent computer literacy, including Outlook, Word, Excel and PowerPoint and experience using CRM databases. 

· We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.

Desirable

· Have successfully raised funds through one or more areas relevant to the job description beyond corporate fundraising.

· Experience working with funders in the global health and / or economic development space.

· Strong understanding of key trends in relevant areas of fundraising, corporate social responsibility, and sustainability agendas.

· Confident using Salesforce CRM to track pipeline and new business activity, funder engagement and income.

What We Offer

· The opportunity to lead fundraising activities, including with major global corporates, that will help end malaria – a global killer disease.

· A collaborative, creative and mission-driven team culture.

· Hybrid working.

· 10% employer pension contribution.

· 28 days holiday plus bank holidays and organisation-wide closure over the Christmas period to ensure everyone enjoys a meaningful break.

· Opportunities for learning and development.

Commercial Sales Manager

Full time – 37.5 hours per week

Annual Salary £43,931 plus car allowance/travel expenses £3,400 p.a plus excellent benefits

Location – Remote (Post holder will be expected to be based within the Midlands /Southern Region)

Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?

This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.  

Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.

This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.

To be successful in this role you will have:

• a proven track record of meeting and exceeding sales targets 
• strong commercial acumen
• the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
• excellent interpersonal and communication skills to build new and strengthen existing relationships
• competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.

This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.

More information about us and the role can be found on our website. If you would like to arrange an informal call to discuss the role please contact Rebecca Webster, Organisational Development & People Partner. 

The closing date for applications to be received is 9am on 16 January 2026.

First stage interviews will take place via MS Teams w/c 27 January 2026, with second in-person interviews to take place on 3 February 2026 (Please note this will be held at one of our centre locations) where a presentation will be required.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Make a Lasting Impact as Corporate Fundraising Lead (12 Months FTC)

Salary £34,324 FTE

30 to 37.5 hours per week considered

Hybrid - 50/50 On-site / Home

Ready for a new challenge in the New Year? Make a real difference for children, young people, and their families.

Do you thrive on building authentic relationships with corporate supporters and major donors who share a commitment to making a positive impact?

Are you energised by the chance to be a visible ambassador across supportive regions and communities? Connecting people, organisations, and opportunities to a cause that truly makes a meaningful difference.

If your answer is yes, then come and apply to join our Income Generation Team as a Corporate Fundraising Lead and bring more than just your skills, bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.

We’re looking for someone who’s driven by a genuine desire to make an impact that truly matters. You will take ownership for your work, acting with integrity, to strengthen donor relationships, drive strategic corporate partnerships and income. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.

About us:

Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it.  You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone. 

Why your role matters:

Our uncompromisable support services are wide-ranging and bespoke to each family.  We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.

We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.

Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.

The difference you’ll make:

· You’ll be a visible ambassador, connecting businesses and donors to a cause that truly matters.

· You’ll help families access uncompromising care and support, regardless of their circumstances.

· You’ll drive innovation and creativity in fundraising, ensuring Bluebell Wood stands out and thrives.

The role:

To lead and grow Bluebell Wood’s corporate fundraising income by identifying, cultivating, and stewarding relationships with corporate partners and philanthropic major donors. This role will play a key part in building a robust pipeline of corporate supporters, developing strategic partnerships, and contributing to the long-term sustainability of the hospice’s income. The post-holder will also be a visible ambassador within the regional community, building strong local connections and supporting wider fundraising initiatives.

What You Will Do

Corporate Fundraising & Relationship Development

· Proactively identify and research potential corporate supporters across sectors.

· Build and maintain a strong pipeline of corporate prospects, ensuring regular communication and relationship nurturing.

· Deliver compelling pitches and proposals that align with corporate CSR objectives and the impactful work of Bluebell Wood Children’s Hospice.

Regional Engagement

· Become the recognised face of fundraising within the catchment area, championing the work of Bluebell Wood.

· Represent the hospice at presentations, talks, and networking events to raise awareness and promote fundraising opportunities.

Strategic Planning & Collaboration

· Work with the Fundraising Development Manager to identify and engage philanthropic individuals within corporate networks.

· Support the development of bespoke stewardship plans for major donors linked to corporate partnerships.

· Support regional events in collaboration with the Events Fundraiser, contributing to their success both locally and across other areas.

Income Generation & Promotion

· Promote all areas of fundraising including In Memory, Lottery, Events, and Individual Giving to relevant audiences.

· Contribute innovative and creative ideas for income generation that help Bluebell Wood stand out.

· Adapt approaches to support donors on their journey with Bluebell Wood, fostering connection and enthusiasm.

Data Management & Compliance

· Ensure all donor interactions are accurately recorded in the CRM system and that all supporters are thanked promptly and appropriately.

· Drive corporate income through data driven insights that align to the strategic Income Generation direction.

· Apply guidance from the Fundraising Regulator and Institute of Fundraising to all fundraising activity.

What You’ll Bring

· Strategic thinker with the ability to plan and prioritise effectively.

· Proven track record of income generation with a creative and innovative approach.

· Proven experience in corporate fundraising, business development, or relationship management.

· Demonstrable success in securing and managing corporate partnerships.

· Experience of working within financial budgets and KPIs

· Knowledge of fundraising regulations, GDPR, and best practice guidelines.

· Knowledge of and ability to use Microsoft Office suite including Outlook, Word, Excel, PowerPoint and Teams, plus Zoom Conferencing (to intermediate level)

· Prepared to work evenings and weekends and some unsociable hours

· Full driving licence with access to a reliable vehicle and business insurance cover

Why This Role?

· Immediate impact: Step into a key role and lead from day one.

· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.

· Professional growth: Gain valuable experience in a fast-paced, high-impact role.

About you:

Our values underpin what we do and how we do it.

To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.

What we offer:

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

If you are passionate about making a difference, we cannot wait to hear from you. 

Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now

If you would like an informal chat about the role, please do contact Anna Kirk (Fundraising Development Manager) contact details can be found by following the link to our website.

Please download the job description and person specification for more information and if you think you have what we are looking for, submit your CV and Supporting Statement - For details of where to send your application, lease follow the link to our website 

Previous applicants need not apply

Closing date: 19th January 2026

Interviews: 3rd February 2026

What else we will need, or you need to know:

· Proof that you have the right to work in the UK. Unfortunately, we cannot support visa sponsorship

· Any successful applicant will require a health check

· A Standard DBS Check

· Two references

· All offers of employment are conditional upon satisfactory completion of pre-employment checks

Tandridge Learning Trust is expanding, and we now have a new and exciting position for a HR Manager to join our Central Services team. We are looking for a strategic and operational HR specialist to work collaboratively with our Trust Leaders to successfully deliver a HR Business Partnering service and embed our values driven, positive culture.
The successful candidate will combine excellent technical knowledge of relevant people management legislation and compliance alongside a forward-thinking approach to develop an effective people function which attracts and retains the very best people. We would expect you to develop effective HR systems and processes and drive strategic projects and priorities to support our ambitious vision for children and young people.
We are looking for an outstanding individual to direct and lead our established, committed and hard-working HR team to drive positive change and continuous improvement across our group of schools. You would be expected to provide trusted professional advice to senior leaders on all HR matters and to ensure best practice standards are met in line with educational policy, whilst embedding a consistent, positive culture at every level to impact staff development and employee engagement and satisfaction.
The ideal candidate will:
•
Have an unwavering determination to deliver excellent operational and strategic HR leadership across our multi academy trust
•
Demonstrate proven experience in managing complex HR casework and an understanding of people management processes, legislation and best practice
•
Be CIPD qualified (to Level 5) or have the comparative extensive HR operational and leadership experience at a strategic level
In return we can offer you:
•
The opportunity to lead on the development of HR practices and processes in a growing and ambitious multi academy trust
•
A professional mentor/buddy to support you throughout your first year
•
An established HR operational team, a strong local HR network and HR forum
•
Opportunities for professional growth and personal development
•
Membership of a generous Local Government Pension Scheme
•
A flexible working arrangement

Working closely with the Director of Fundraising and Partnerships and programme delivery colleagues, you will support senior-level engagement where appropriate and lead the progression, follow-up, and delivery of opportunities across the corporate and foundation pipeline. You will play a key role in shaping fundable opportunities with donors, translating organisational, programme delivery and research priorities into compelling, donor‑aligned funding propositions. You will help turn interest into commitment by building trusted relationships, identifying new opportunities, and producing high-quality, persuasive funding proposals and delivering partnership goals.

This role is suited to someone who enjoys relationship-building, has excellent writing skills, understands the motivations of corporate and foundation donors, and is energised by seeing opportunities move forward and convert into income. We are a small and collaborative team, and so you will be happy engage in all aspects of the fundraising cycle and to provide support colleagues across the team as required.

Can you help us keep changing lives and breaking the cycle of reoffending for good? As Project Support Worker you will be working closely with our Proejct Manager to engage and support mentors and mentees in HMP Brinsford, Birmingham and the West Midlands. You will have previous Criminal Justice experience, will be a driver with access to a car and will use your experience to develope and encourage a positive and meaningful mentoring relationship for both the mentee and mentor. Your ultimate aim is to understand the key challenges facing each mentee and how these impact on each individuals ability in desisting from crime. 

You will be a proven self starter who is used to working in a challenging environment with hard to engage and disaffected people. You will be able to work independently and have the ability to communicate with a range of stakeholders.

A full job description and person specification is attached to this post.

Chief Officer

Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face.  We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.

We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.

Reporting to the Chair of the Trustee Board, the Chief Officer

• Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
• Represents Citizens Advice Woking to funders, partners and stakeholders,
• Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
• Is responsible for the continuing funding, planning and financial management of the service,
• Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026/27 will be to:

• Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
• Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
• Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
• Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,

The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation.  The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office. 

How to apply

To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.

You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.

Closing date for applications: Friday 6th Febraury

Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received

We are looking for enthusiastic, passionate and driven people to join our growing fundraising team.

Our Sunflower Appeal launched in June 2025 and aims to raise £5million by 2029 to open a new cancer centre at the Princess Royal Hospital, Telford. This will double chemotherapy capacity in the region, as well as adding outpatient clinics and diagnostic facilities for the first time in Telford. This is our biggest appeal to date, and we need to make sure that our fundraising team is robust and able to rise to this challenge.

We’re looking for people to support our amazing community of fundraisers and donors in the following areas:

- Corporate- we work with business from around our region, building long-term charity partnerships, engaging them in supporting events, and involving their teams in volunteering opportunities. One of our new team members will help us build on our programme of corporate engagement, looking across the region to identify and engage new supporters, as well as working closely with our existing friends in the business community. This role can be based at either our Shrewsbury or Telford office.

- Community- Community fundraising is at the heart of our charity, and we are constantly amazed by the commitment and creativity of our supporters across the region. We are looking for another member of our team to support community fundraising and make sure our community have a brilliant experience with us. This role will have a specific focus on building our support in Telford & Wrekin and will be based primarily in our Telford office.

Our Fundraisers need to be able to build successful relationships and will be motivated to make a real difference to their local community through their fundraising efforts. They will be confident, engaging and able to communicate our message to a wide range of people. They will be resourceful and able to identify opportunities, getting people involved in a way that suits them, and adds real value to our cause.

We are looking for the equivalent of two full time people to fill these roles. This could be one person working in each area, but we will consider part time and job shares opportunities for the right candidates.

We will be running a single recruitment process to fill all roles, to ensure we get the best mix of skills in the team. To apply, please indicate your preference for either Corporate or Community work in your covering letter or let us know if you are interested in both areas.

Please note that these roles require significant travel to visit our supporters, so a driving licence and access to a vehicle is essential.

Borders Forest Trust (BFT) is a charity established to restore native woodland habitats to Southern Scotland, an area with the lowest percentage of native woodlands in mainland Scotland. Since 1996, they have been working towards planting trees, restoring peatlands and other natural habitats, enriching the biological diversity of around 31 sq km in the Southern Uplands. They demonstrate large scale ecological restoration in action, and inspire landowners, statutory bodies, local communities and policy makers to embrace this alternative model for land use and conservation.

Fundraising to date at BFT has seen success, but it has been responsive and ad-hoc as opposed to planned according to strategic need. To achieve their mission, and provide sustainable long-term income, in May 2025 they invested in their first dedicated Development Manager. The post holder has recently secured the Chief Executive post at BFT and as such, we are looking to back fill the role of Development Manager.

The Development Manager will join BFT at an exciting stage, they are about to embark on a new period of strategic development, and from the work undertaken by the previous post holder since May 2025, the organisation understands the importance of fundraising to their future.

They are looking for a fundraiser who will thrive on the challenge of designing and implementing their own fundraising strategy aligned with the organisations new strategic plan, and who can provide the expertise needed to build income across all areas. Trusts, membership, corporate partnerships and philanthropy are untapped areas of potential, so experience across at least one of the key areas will be essential for the successful candidate to evidence.

- Location: Hybrid (Jedburgh), with travel around the Scottish Borders. 

- Salary: £40,000 per annum

- Closing date: Midnight Tuesday 27th January 2026 

- Interviews (in person): Thursday 5th February 2026

If this role might be of interest to you, please download the Candidate Pack and schedule a chat with our Recruitment Team, contact info is in the pack. Please note, we cannot longlist any candidates we haven't had a chat with so please do express interest with enough time for a call before the closing date. 

The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

This is a hybrid role, with on-site presence required in line with business needs.

Job Title: Assistant Shop Manager 

Reporting To: Old Swan Shop Manager 

Salary: £25,570 - £27,401 

Hours: 37.5 hours per week 

Location: Old Swan, Liverpool 

About us: 

 
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward. 

In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls. 

About the role: 

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan. 

The Assistant Shop Manager will be an integral part of the wider Charity team.

Main Duties/Tasks: 

You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism. 

Income generation: 

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met. 

• Support the team to maximise income from Gift Aid on donated products. 

• Support the team to maximise income via our online platforms. 

• Support the team with arranging van deliveries/collections daily.

• Work with the wider Charity team to promote and support fundraising activities and events. 

• Explore ways to maximise sales via events, donation drives, pop-up shops etc. 

• Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager. 

• Support with ensuring the money is ready and accessible for cash collection.

• Open and close the shop at the appropriate times.

Volunteers: 

• Support and management of a team of volunteers. 

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. 

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager. 

• Help to provide and support ongoing training and development for volunteers. 

• Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values. 

• Health & Safety (in conjunction with Shop Manager) 

• Ensure the shop adheres to Retail Health and Safety regulations. 

• Implement good Health and Safety practices to help protect employees, volunteers, and customers. 

• Help to ensure employees and volunteers are trained in manual handling. 

• Help maintain the cleanliness of the shop and behind the scenes areas.

• Stock Control (in conjunction with Shop Manager) 

• Ensure continuous, sufficient levels of high-quality stock. 

• Be responsible for deliveries and stock controls. 

• Ensure stock is appropriate to the business and priced accordingly. 

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates. 

• Ensure visual merchandising is a high priority, with products featured prominently in window displays. 

Customer Service: 

• Be professional, patient and have a ‘people-first’ approach to customer services. 

• Be committed to the principles of equality, diversity, and collaborative working. 

• Set high standards of cleanliness, display and merchandising. 

• Establish quality standards, consumer safety and ensuring continuity. 

• Play a key role in enabling the shop to represent the Charity’s values.

Other Duties: 

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Any other reasonable duties as required by your line manager. 

The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.

Closing date: Monday 19th January 2026 

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

The Membership Engagement & Communications Manager will lead on the planning and delivery of integrated member engagement strategies, events, communications and partnerships that enhance brand visibility, support our five-year business plan and strengthen stakeholder relationships.

You will also support overall Member engagement activities, maintaining voter contact and data accuracy on our CRM system.

This role will require creativity, organisation, stakeholder engagement and a strong ability to deliver results across predominantly B2B environments, whilst working as part of a small but supportive Marketing and Communications team to champion The Fitzrovia Partnership brand.

Collaboration across departments and consistent communication are critical for success. 

Key Duties and Responsibilities 

Member Engagement 

· Build strong, visible relationships with members across all BID areas. 

· Deliver regular contact and visibility of The Fitzrovia Partnership’s services, events, and opportunities. 

· Escalate business-specific needs to support strategic engagement planning. 

· Maintain accurate CRM records, supporting partnership, ballot, and KPI tracking. 

· Attend and represent The Fitzrovia Partnership at member events and forums. 

· Support planning and execution of engagement events and campaigns. 

· Contribute data and updates to support internal reporting. 

· Assist in delivery of all Member engagement, with a focus on targeted communications and events. 

Communications

· Lead and manage all Member communications, including newsletters and special project communications

· Maintain accurate and up-to-date membership materials for use in member communications.

· Act as brand guardian for all corporate content and visual identity.

· Prepare and deliver executive communications on behalf of senior leaders as needed.

· Regularly and proactively engage with members and external partners to source content, opinions and for external communications.

Event Planning, Delivery and Reporting

· Lead the planning, delivery, promotion and evaluation of Member events.

· Oversee the annual events calendar across the company, website and event listings, ensuring they are in line with company objectives.

· Manage supplier and venue relationships, ensuring events are delivered on time and within budget.

· Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.

· Champion quality and branding standards across events.

· Lead on promotion of events and attendee engagement strategies

· Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.

· Lead the reporting on events, evaluating effectiveness against event objectives and company mission.

Team Support and Collaboration 

· Work cross-functionally to integrate member engagement activities into broader initiatives. 

· Share business and member insights to refine engagement strategies and inform cross-team coordination. 

· Provide data to support performance reporting.

Person Specification 

Essential 

· A motivated and enthusiastic self-starter

· At least 3 years’ experience in member engagement, stakeholder engagement or account management.

· Excellent copywriting skills along with an aptitude for proof reading

· Strong communicator with a professional and approachable manner, confident for face to face and remote interactions. 

· Organised and detail-focused; adept at managing multiple priorities. 

· Proactive and flexible; able to work independently and as a team contributor. 

· Responsible and accountable; takes accountability for own workload and timely deliverables of work.

· Proficient in CRM or database systems for data management. 

· Strong interpersonal and collaborative working skills. 

Desirable 

· Analytical and comfortable looking to identify trends in data, with support. 

· Understanding of Member organisations, Member engagement and renewal cycles.

· Experience in business-facing roles. 

How to apply

To apply for this role, please send a maximum 2-page cover letter and your CV.

Shortlisted candidates will be invited to interview the w/c Monday 9 February 2026.