Assistant Operations Manager Jobs in Home Based
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation, which took place on 1st April 2023, will enable us to address both questions. By combining our strengths and expertise we are now the only significant national funder with the efficiency,
capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss. We have a clear ambition – to save sight and to change lives.
We have worked through our merger and have a clear focus and vision. We are ambitious for the impact we can make. Our merger was a critical step in accelerating research which will create a positive impact on the lives of millions of people. We do not want this opportunity to pass us by and that’s what makes this such an important and exciting role for the right person.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The HR & Operations Assistant will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
You will be an HR professional willing and able to be hands on with a good eye for detail, as is necessary in a small organisation, alongside working strategically with the leadership team. You will be used to balancing numerous demands and deadlines, and be committed to ensuring the HR and Operations functions work effectively across the charity.
Responsible to
HR & Operations Manager
Direct reports
None
Working hours and contract
Full-time, permanent (35 hours per week)
Salary
£23,933
Location
Hybrid working. 1-2 days per week in Central London, near Aldgate.
Start date
As soon as possible
Role Responsibilities:
· Supporting the provision of a great HR service to the business
· Support our HR initiatives, processes and procedures
· Support the recruitment, selection and induction process for the organisation
· Support the development, motivation and wellbeing of staff and volunteers
· Help nurture a positive working environment
· Support the organisation's strategic programmes relating to HR
· Identify and implement improvements in HR processes
· Support areas relating to HR policy (e.g. grievances, disciplinaries etc)
Person specification:
Skills, knowledge & experience
· Ability to manage high volumes of varied work and operate to tight deadlines
· Experience of building relationships with a diverse range of internal and external stakeholders
Personal qualities
· Enthusiastic, friendly and engaging
· Solutions-focused and willing to roll-up sleeves in a small team
· An excellent communicator, able to present complex information clearly in oral and written form
· Excellent organisation and planning skills
· Positive, resilient and supportive of others
· Enjoy working at a fast pace, on own initiative to tight deadlines
· Comfortable managing multiple competing priorities
· A willingness and ability to learn new skills, a self starter with a pro-active attitude
· ‘Can do’ attitude and a sense of humour
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· 25 days holidays, plus bank holidays
· Additional Christmas leave
· Flexible / hybrid work options
· Employer pension contributions matching up to 10%
· Generous parental leave
· Study leave and financial support for training & development
· Death-in-service cover, a cycle to work scheme, an electric car leasing scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Our commitment to Equality, Diversity & Inclusion
Don’t meet every single requirement? We encourage you to apply anyway. At Fight for Sight and Vision Foundation we are deeply committed to build a diverse and inclusive workforce in all our aspects of our charity. We value the unique perspectives, experiences, and contributions that individuals from diverse backgrounds brings to our team.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Can you juggle multiple priorities?
Are you organised and proactive?
Do you want to make a real difference to the lives of others?
This could be the perfect job for you.
We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause. If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.
What you do
Main purpose of post
As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.
Key Responsibilities:
Operational Support
· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.
· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
· Support the Operations Manager in the successful delivery of the Annual Operations plan.
· Provide administrative support to the Operations Manager and Operations Working Group.
· Support with updating operational policies and procedures.
· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.
· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.
· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.
· Act as a designated keyholder, responsible for the opening and closing procedure.
Health & Safety
· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.
· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)
· Assist in the procurement and delivery of training.
· Help establish and maintain safe working practices and policies and undertake basic risk assessments.
Workwear and equipment
· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
Tech Support
· Serve as the first point of contact for general IT enquiries
· Consult with IT consultants to ensure adherence to processes
· Work with the Operations Manager to implement processes that maintain the IT security score.
· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training
General Administrative Support & Development
· Handle general enquiries from staff, patients, and volunteers efficiently.
· Manage the operations team telephone, email, and postal enquiries.
· Assist the Operations Manager with the procurement of stationery and consumables.
· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.
Environmental Advocate
· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)
· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and oral).
· Able to manage your own workload and priorities to agreed deadlines.
· Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EVAM/FR/UK-R1
Position Title:
Events & Volunteer Assistant Manager
Department:
UK Events and Volunteers
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£28,000-£33,000 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024
Approx. Interview & Role Commencement Date(s):
• Interviews: As and when strong candidates identified
• Start: ASAP thereafter
Note:
Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
We are excited to offer an opportunity to join our dynamic Events Team as an Events Assistant Manager. The Postholder will play a crucial part in maximizing funding and donations through various channels, including events, volunteers, individual donors, donor groups, trusts, and foundations. We seek a creative and experienced individual who can assist in organising exceptional events throughout the year while contributing innovative ideas and strategies to support the long-term income growth of the Events department. If you are passionate about making a tangible difference in the lives of the poor and needy by raising funds for projects like building large water wells, Masjids, and supporting livelihoods, food, and health initiatives, we look forward to hearing from you immediately.
Main Responsibilities:
• Assist the Head of Events in daily operations and event planning.
• Collaborate with the Head of Events department to develop and implement new event strategies.
• Work alongside the Head of Events to source new and exciting suppliers for the events.
• Manage multiple projects, including financial reporting and maintaining key relationships to meet deadlines.
• Work closely with the Events team to ensure the successful execution of events and effectively engage with volunteers.
• Provide support to the manager in team training and team development.
• Providing a first point of contact during live events.
• Overseeing staff welfare within the team.
• Responding to all enquiries in a timely, confident & professional manner, taking every opportunity to connect and identify fundraising event opportunities.
• Ad hoc duties as and when required (some out-of-hours work may be expected).
Essential: Ideal Candidate will:
• Be educated to degree level or higher.
• Possess excellent communication and presentation skills.
• Be self-reliant with strong writing abilities.
• Be honest and willing to travel to meet with volunteers and work flexible hours.
• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Be adequately experienced in planning, advertising and executing successful events.
• Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).
• Be well versed in different fundraising requirements and strategies.
• Suitably experienced in strategic marketing and advertising.
• Possess a flexible approach to tasks and responsibilities.
• Possess a high level of motivation social skills
Desirable:
• Prior experience in event operations management, preferably in a fundraising or Islamic charity capacity.
• Experience with task management software.
• A basic understanding of Islamic values and Muslim practices.
• An awareness of Health and Safety values.
• Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.
• Multilingual Skills
This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.
Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Post Title: Assistant Camp Director, Volunteering
Hours per week: 35
Reports to: Camp Director
Base:Can be remote (home) working but expected to attend our Havant office regularly and attend residential camps, which, in 2024 and 2025 will be located at different venues throughout the UK.
Main Purpose:To lead on Volunteer recruitment, training and engagement and support the Camp Director in the delivery and leadership of safe, fun, residential activity camps and online programmes.
Salary: £35,000 per annum
Over the Wall is a fun, forward-thinking and creative UK charity that has been transforming the lives of seriously ill children, and their families, for 25 years. Our free of charge programmes are designed to address the loneliness, isolation and sense of being different that affects the quality of life for children living with serious illness.
We are seeking an Assistant Camp Director to join our Camp Operations team. The postholder will be an essential member of our Camp Leadership Team when camps are in session and will focus on Volunteer recruitment, development and experience.
You are:
- Excited by our mission and eager to make a positive difference in the lives of children and the staff and volunteers who support them.
- An experienced youth programming professional with a background in recruitment, training and development.
- Flexible and adaptable with a willingness to both develop your leadership skills and work collaboratively on a team.
- Able and eager to travel to and attend residential camps in a range of locations across the UK.
- Prepared to work flexibly across 7 days per week and undertake any other duties as deemed appropriate by the Camp Director and/or CEO that may be required in accordance with the overall purpose of the job.
You Have:
- A full driving license.
- A basic understanding of the principles of Therapeutic Recreation.
- Experience leading or coaching adults in a childcare setting.
- Strong written and verbal communication skills and experience facilitating trainings and activities.
- Comfort and proficiency in Microsoft suite and an aptitude for learning new digital tools and systems.
Main Duties and Responsibilities:
- Attend Over the Wall residential camps (minimum of 4 per year) and virtual camps as part of the operational staff team. Attending camp involves long working hours, including day / evening and weekends, as well as being away from home for up to 11 nights at a time.
- Develop and deliver informative and engaging ‘all camp’ training for volunteers and full-time staff members, underpinned by the principles of therapeutic recreation and challenge by choice.
- Oversee the recruitment and hiring of 300+ volunteers, annually.
- Supportively coach and manage our team of Volunteer Coordinators.
- Design and implement effective feedback mechanisms for volunteers, camp staff, campers and families and deliver effective debriefing sessions at the end of each camp.
- Assist in the direction and supervision of all camp programs which include, but are not limited to, family weekends, summer sessions and virtual camps.
- Work closely with the Operations Team to provide leadership and support for campers, volunteers, and staff.
- Promote and encourage a strong culture of safety within camp & assist in the coordination of emergency procedures.
- Support overall camp budget management with an emphasis on Volunteering.
- In the absence of the Camp Director, take on the leadership of camp.
- Abide by and comply with all OTW policies and procedures, especially relating to individual areas of responsibility.
Diversity, Equality & Inclusion
- We actively encourage applications from the broad spectrum of diversity reflected in our beneficiaries, both in terms of visible and non-visible characteristics. We aim to ensure that regardless of where you are in our community, any difference you have is valued.
Safeguarding
- We are committed to Safer Recruitment. We REQUIRE a minimum of two professional and independent reference checks, with one of the reference checks being the last or current employer. We will make verbal contact with your referees.
The client requests no contact from agencies or media sales.
Head of Finance and Operations
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Chief Executive Officer
Start date: 01/08/2024 or as soon as possible thereafter
Hours of work: Full-time, permanent.
Salary range: £55,000 - £60,000 FTE, depending on experience.
Purpose
This is an exciting and vital role performing a range of finance and governance tasks, working within the Senior Leadership Team of a leading mental health charity focused on supporting children and young people.
The Head of Finance and Operations (HFO) will be responsible for the successful management of the charity finances and operations, as well as making a leading contribution to the charity’s strategic direction. The role is responsible to the CEO, and activity oversight spans finance, HR, IT, and office management. The HFO is also responsible to the Trustees for the financial state of the charity and as Company Secretary. As a result, the HFO must working closely with the treasurer, members of the finance and investment committee, as well as the senior leadership team and our existing finance and operation colleagues.
We are looking for an highly motivated, efficient, diligent and confident finance professional with experience of managing a team. The role is varied and would suit a qualified accountant with experience of working collaboratively and compassionately with a range of colleagues to achieve organisational objectives. There will be opportunities to increase knowledge and the successful candidate could be supported to undertake further study.
Key responsibilities and duties
Strategy, modelling and leadership
- Lead the development and implementation of a comprehensive financial strategy supporting the organisation’s wider strategic plan.
- Provide guidance and leadership on short and long-term financial decisions.
- Develop and monitor the implementation of long-range financial plans with the CEO, Board of Trustees and the Finance and Investment committee, to support organisational sustainability and growth.
- Provide leadership (including line management of at least one member of staff) to our small but invaluable finance and operations team comprising our finance and operations manager, finance assistant, and our office and IT coordinator.
Financial and Operational Management
- Develop and implement financial strategies aligned with the organisation’s mission, vision and priorities.
- Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and supplier management.
- Provide strategic financial guidance to the CEO, the Senior Leadership Team and the Board of Trustees.
- Monitor financial performance, identify risks, and recommend corrective actions.
- Optimise and manage the Trust’s working capital and cash flow position.
- Maintain appropriate financial records and oversee the preparation of quarterly and annual reports and financial statements in accordance with UK accounting standards, Charity Commission and company law requirements.
- Ensure necessary insurances and contracts are in place and provide required liability and other coverages.
- Develop and manage strong and effective relationships with external auditors, the bank, the treasurer, and other key partners.
- Hold responsibility for all tax matters and compliance with HMRC requirements.
Resources, Risk Management and Compliance
- Overall leadership and accountability for IT, Digital and Business Systems infrastructure, including appropriate data protection requirements.
- Oversight of property matters for the team office, including responsibility for lease, insurance and legal matters.
- Overall leadership for the development and implementation of the risk matrix framework.
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, details can be found on our website or the attached job description.
The deadline for applications is 12 noon on Monday 17th June 2024.
Please submit via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
You will hear back from us by Friday 21st June, if not before and should you be shortlisted, an interview will take place at our Newbury office on the afternoon of Tuesday 25th June and will involve a competency interview along with a short 10-minute presentation task relevant to the role.
We will provide details about the task at invitation to interview to allow candidates time to prepare.
Person Specification – Head of Finance and Operations
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- Proven experience at a senior level in a finance role with responsibility across the entire finance function.
- Significant leadership experience spanning Operations, HR and Finance
- Demonstrated aptitude for strategic thinking, planning and analysis.
- Commercial acumen spanning organisational planning, budgeting and using data an insight to drive change.
- Experience at a senior level as Company Secretary or equivalent.
- Excellent financial planning, annual budgeting and forecasting skills.
Desirable
- Knowledge and experience of the charity sector (e.g., management of restricted/ unrestricted funds, VAT partial exemption, Gift Aid, and the Charity SORP).
- Experience of Microsoft Dynamics Business Central.
Attainment
Essential
- Fully Qualified Accountant (CIMA, ACCA, ACA or equivalent)
Desirable
- Additional qualification in charity finance or leadership.
Personal attributes
Essential
- Commitment to embedding the values of equity, diversity and inclusion in everything that you do.
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to listen and learn, as well as to lead.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
- Ability to prioritise and work to deadlines.
- Ability to exercise discretion and good judgement in dealing with confidential matters.
Desirable
- Interest in and awareness of children and adolescent mental health issues
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Assistant will provide comprehensive administrative support to the HR department, facilitating the efficiency of operations of all HR functions. This role is essential for maintaining an organised HR system and processes, assisting with data management, and ensuring compliance with HR policies.
About the Role:
- Maintain accurate and up-to-date human resource files, records, and documentation.
- Assist in preparing and maintaining reports on HR activities (staffing, recruitment, training, grievances and performance evaluations).
- Accurate data entry of HR information systems to maintain data integrity.
- Assist with data retrieval and reporting for compliance and HR planning.
- Conduct regular audits on all HR trackers to correct discrepancies or missing documents in line with GDPR.
- Regularly audit the HR information system (Personio) to ensure all profiles and documents are up to date.
About You:
To be successful in this role, you will need:
- Education to degree level standard.
- Previous experience as a HR Assistant, Staff Assistant, or relevant Human Resources/Administrative position.
- Experience with HR software and database (e.g. HRIS systems like Personio, Cascade).
- Good interpersonal and communication skills and the ability to liaise effectively with people at various levels.
- Strong ability to handle confidential and sensitive information with discretion.
- High level of accuracy and attention to detail in all aspects of the work.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As a HR Assistant, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
JOB DESCRIPTION
Title of Post: Financial Assistant
Responsible to: Head of HR & Administration
Hours: 32 hours per week
MAIN PURPOSE OF THE JOB
The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.
DUTIES AND RESPONSIBILITIES
1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.
3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.
4. Assisting in monthly bank reconciliations and other balance sheet accounts.
5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.
6. Maintenance and reconciliation of direct debits, standing orders and other online donations.
7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.
8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.
9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.
a. All income and expenditure are properly approved, banked and processed in a timely manner.
b. Monthly cash/cheque management and bank reconciliations are carried out and recorded.
10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.
PERSON SPECIFICATION
Required Elements
- Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
- Accuracy, numeracy, organisation, and strong attention to detail.
- Excellent mathematical skills.
- Integrity, honesty, and customer-service skills.
- Solid communication skills, both written and verbal.
- Superior attention to detail.
- Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
- Ability to work flexibly and to use own initiative to meet demands of job.
- Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
- Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.
Desired Elements
- Associate or bachelor’s degree in business, finance, accounting, or a related field.
- Knowledge of the wider UK charity sector.
- Experience of working with a CRM database is desirable.
- Knowledge of the wider UK/international maritime sector.
- Knowledge of the Catholic church.
- Experience of working in a UK charity sector.
- Understanding of the Vision, Mission, and Values of Stella Maris.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Salary: £18,720 pro rata (FTE £23,400 per annum)
Team: Retail
Hours: 30 Hours pw
Location: Weybridge
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced and creative Assistant Manager to join the team running our Weybridge shop.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 7th June
Interview Date: 14th June
The client requests no contact from agencies or media sales.
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Salary: £34,250 – 37,500 gross per annum at 1.0 FTE
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Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 months probationary period
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Team: Operations Team
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Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Head of Operations & People
Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.
You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.
At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.
The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.
This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like to arrange this, please visit our our website for more information on contact details.
How do I apply?
Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.
The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
Closing date: Sunday 23rd June 2024 at 11.59 pm.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. From our offices we provide specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We also take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the Operations Manager.
OVERVIEW OF THE ROLE
As the facilities coordinator, you will be responsible for maintaining a secure and well-functioning work environment in our building. You will be responsible for performing regular building safety and security checks, maintaining the office and ensuring the office is tidy each day you are present. There is the possibility that this role will be increased to full time in the future.
HBF currently has an office in Camden and will be relocating to Old Street in September-October 2024. And Asylum Aid has an office in Westminster which will be in use until at least the end of the year. In this role you will therefore be responsible for the conducting necessary tasks to facilitate the moves and the smooth transitions to the new office.
You will be managed by the Operations Manager and work closely with the Finance and Facilities Assistant as well as the Client Services Leads, Asylum Aid’s Legal Team Administrator, and the Executive Director of Asylum Aid to provide coordination and maintenance of the office facilities.
Please note that the successful candidate will already have the right to work in the UK and will be offered the job subject to suitable references and a DBS check. If appointment, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. We regret that we can only respond to applicants who make it to the interview stage. No agencies please.
Please submit an up-to-date CV and a short covering letter outlining how your skills and experience match the listed duties, responsibilities and person specification by 5pm on Friday 7th June. First interviews will be held in the week commencing 10th of June,2024.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Housing Plus is a small established organisation based in North West London providing supported accommodation for young people aged 16-18 in and leaving care. We have a small, dynamic and diverse staff team who provide support to our young people across three houses where they live while they are supported to develop the skills they need to leave care and live more independently.
We are looking for a PA/ Office Manager-team administrator who is highly motivated to support the organisation. It is a varied role and no two days will be the same! Additionally the role involves supporting the CRS/charity work in Brent Schools Football, which is something Housing Plus has supported for many years.
You will need to have strong organisational skills, excellent interpersonal abilities, a problem solving and “can do” attitude, a degree of flexibility and be an all-round team player. You will have some contact with the young people and will need to be supportive, understanding and sensitive to their needs.
Main Duties:
· Developing administrative systems across the organisation
· Day to day support to the team
· Maintaining paper and electronic records
· Scheduling meetings, taking minutes and following up on actions
· Supporting the recruitment process- following up references; DBS applications etc
· Generally assist colleagues in their day to day business
. Adhoc duties as required
You will need to have excellent written and verbal English skills, be able to work on own initiative, liaise effectively with a range of professionals and maintain confidentiality.
Housing Plus is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment and all staff work to a code of conduct. Housing Plus operates stringent safer recruitment procedures. This post is subject to an enhanced disclosure application to the Disclosure and Barring Service.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Project Manager to join us on a full-time basis for a two-year fixed-term contract.
The Benefits
- Salary of £32,000 - £37,000 per annum
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an excellent opportunity for a qualified project manager with great financial acumen to join our prestigious organisation.
You’ll work on an ambitious project in a historically-rich location, making a tangible impact on community engagement, sustainability, and heritage preservation.
What’s more, you’ll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities.
The Role
As an Assistant Project Manager, you will provide project management support for the delivery of the Regent’s Park Store Yard Project (RPSY) and a new garden in The Regent’s Park to commemorate the life of Queen Elizabeth II.
After the removal of plant nursery operations from Hyde Park in 2018, it was decided to return the nursery site and adjacent yard space in The Regent’s Park to parkland.
Working with both the Projects and Landscape Teams, you will work on the delivery of an exciting new garden at The Regent's Park, supporting technical design, enabling works, demolition, and construction phases of the project.
You will assist both the Construction Project Manager and Senior Landscape Manager in a range of project management, administration, contractor focussed and finance activities.
Additionally, you will:
- Manage various work streams within the larger project
- Oversee higher value or more complex elements of projects
- Act as the initial point of contact for the project team
- Provide financial and administrative support
- File key project information
About You
To be considered as an Assistant Project Manager, you will need:
- Experience of undertaking timely and accurate processing of purchase orders, payments and commitments reporting to support accurate financial control
- Experience of working with finance data
- Experience of providing administrative support for committees, boards and meetings
- Working knowledge of the Microsoft Office suite
- A project management qualification e.g. NVQ level 4, APM, PRINCE2, relevant degree, or equivalent practical experience
Other organisations may call this role Project Manager, Project Officer, Project Support Officer, Project Supervisor, Assistant Project Lead.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Project Manager, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Location: Eden Shopping Centre, High Wycombe
Salary: £30,000 per annum
Hours: 37.5 (5 in 7 days – Sunday to Saturday)
Benefits:
- 28 days annual leave (increases with length of service)
- Health Cash Plan Membership
- Store Discount
- Pension Scheme Membership
As one of the UK’s leading charities providing essential specialist equipment to disabled and terminally ill children, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen. Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give disabled children and their families a voice, even being instrumental in changing laws to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing a means for career development.
We are not like any other charity. All the stock in our stores is new, donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.
The Opportunity:
This is a great opportunity for an experienced Manager looking for the next step in their career to join our new High Wycombe Store. As Deputy Store Manager you will support the Store Manager providing positive leadership, setting exceptional standards in a store with 15,000 square foot of selling space and work with a sales management team to inspire, motivate, engage and develop a team of 40 colleagues. You will drive the customer experience and satisfaction, maintaining morale and creating/ supporting an operation that keeps customers coming back.
Your role/responsibilities will include:
- Work with the Store Manager to lead, inspire, motivate, develop and coach a high performing store sales team, through effective leadership.
- Achieve and exceed sales targets and growth objectives through set KPI’s.
- Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
- Maintain high store standards ensuring Newlife customers are provided with a positive, engaging shopping experience.
- You will be directly responsible for the effective day-to-day management of the store, including staff/rota planning, staff appraisals and general performance reviews.
- At times, you will need to deal with management issues such as disciplinary and grievances in a professional manner
- As part of the leadership team, you'll work a rolling rota which will include weekends, evenings and sometimes, late nights.
- Key holder responsibility
We expect the Deputy Store Manager to take, develop the culture in their store which is reflective of Newlife’s values. In return, we can offer the environment for you to be your best and realise your potential.
What we are looking for:
You'll be able to work in a fast-paced environment and be adaptable to change. You'll be naturally friendly and want to get stuck in, working with your team to deliver great results as well as spot talent and support their development. You'll have good leadership and people skills as well as be a strong coach and role model who inspires the team to be the best they can be.
REF-214 347
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're recruiting for a new Fundraising Assistant to join our Fundraising Team at Cherry Trees...
Job title: Fundraising Assistant
Job type: Permanent, full time 37.5h p/w (part time working considered)
Location: Cherry Trees, East Clandon, Guildford, Surrey GU4 7RS
Salary: £22,360 p.a.
About Cherry Trees
Cherry Trees helps to keep families together by providing home from home care for children with complex disabilities that gives families a much-needed meaningful respite break.
About the role
We are looking for an enthusiastic and proactive person to join our small yet ambitious fundraising and communications team at Cherry Trees as Fundraising Assistant. Whilst support and administration are at the heart of this role, you will play a key part in supporting the team with sight and activity across all fundraising areas and could be a great opportunity for someone looking to take their first steps into fundraising.
We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processed to improve on efficiency.
Key responsibilities
1. Fundraising
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Ensure letters, certificates and emails are processed in an appropriate and timely manner.
- Provide support to the events and individual giving teams and their programme of activity.
- Supporting the Head of Fundraising with partnerships, community groups and club activity.
- To develop a good understanding of our fundraising activity and to maintain the processes behind registration and online giving platforms such as JustGiving.
- Monitoring and replenishment of office supplies.
- Help to actively promote participation in our fundraising events and activities.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- To represent Cherry Trees on occasion at community events or other activity, and being flexibility and willing to travel and attend events outside normal office hours (time off in lieu given).
- Support the Community and Events Officer in volunteer recruitment and management.
2. Stewardship
- Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers.
- Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees with a ‘friendly-face’ approach.
3. Information Management
- Using the fundraising database (Donorfy) ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes and data export needs (training will be provided).
- Be responsible for ensuring all records are maintained/updated on the fundraising database.
- To develop an in-depth knowledge of the database to be the go-to person, and identify opportunities to support your own activity and that of the team.
- Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
- Ensure that data processing is in accordance with GDPR compliance.
4. Finance and other
- To ensure all donations are processed and on the fundraising database, correctly, and supporters are thanked in a timely manner.
- To process the weekly fundraising income and financial reconciliation, with the support of volunteers (training will be provided).
- To undertake other reasonable activities as required by your line manager.
About You
- Understanding the value of our supporters: You will need to help build our relationships and processes to ensure we can make everyone feel as special as they are, whilst growing the number of people supporting us.
- Passionate about the charity sector: You are enthusiastic about the mission of Cherry Trees and committed to supporting families and children with complex disabilities.
- Strong organisational skills: You have a keen eye for detail and able to manage multiple tasks and priorities in a busy fundraising environment.
- Excellent communication skills: You are confident in both written and verbal communication, able to engage effectively with supporters, colleagues, and the wider community.
- Tech-aware: You are comfortable using databases, Microsoft programmes, and online giving platforms, with a willingness to learn new tools and software. Full training will be provided.
- Team player with initiative: You thrive in a collaborative setting but are also proactive and capable of working independently to drive our fundraising vision forward.
For the complete Job Description and Person Specification, please download a copy.
Application Process
Please apply only through CharityJob with a CV and covering letter to the Hiring Manager, no more than one side of A4, using the JD/PS to demonstrate your suitability for the role.
There is no set timeline for the application process or closing date. We will respond to candidates as and when we receive applications and look to move through the steps as quickly as suits both the applicant and our own diaries. We may also choose to close the job before the closing date if a suitable applicant is found, so please apply at your earliest convenience.
This is a new role with an ASAP start date.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.