Associate Director Jobs
AEF is a not-for-profit organisation campaigning on aviation’s impacts for people and the environment. The Policy Manager will, together with the Director, lead AEF’s UK and international policy and campaigns work, contribute to the development of new strategies and projects, and engage with a wide range of stakeholders and the media. The successful candidate will join a friendly team who split their time between working from home and the office base at London Bridge.
The client requests no contact from agencies or media sales.
About Babbasa
Babbasa is an award-winning, Bristol-based, social enterprise with a vision to create a world where
all people are inspired and able to realise their employment and enterprise ambitions, irrespective
of where they live, their nationality, ethnicity, gender, race, sexuality or faith. Babbasa realises its
mission through its subsidiary enterprises including Babbasa’s Youth Empowerment Programmes
and Recruitment & Inclusion Services (BRIS) and our core values of Imagination, Determination and
Kindness.
Babbasa supports low income and ethnic minority young people to prepare for the workplace as well
as support employers to recruit diverse talent, develop cultural competencies and create inclusive
work environments for all to thrive. The direct support for young people includes soft skills training,
mentoring, and information and guidance support. The direct support for employers includes
Recruitment, Inclusion Advisory Support, Cultural Competency Training, Research, Inclusion Needs
Analysis and Onboarding Support. Over the next decade, Babbasa plans to grow its services to both
young people and employers to respond to the pressing imperative to overcome the structural
barriers to workforce inclusion and associated social inequalities in Bristol and beyond.
Job Purpose
The Engagement Lead is an exciting and important role that leads delivery of Babbasa’s Challenge
Programme - a 5 year programme focussed on working with a group of aspiring young people to
develop their leadership potential, skills and sense of self confidence through a stimulating and
experiential training course, delivering a social action project and participating in 1:1 mentoring
sessions. The Challenge Programme is the flagship Babbasa programme and has delivered some
powerful initiatives in Bristol to date such as the Youth Ambassadors City of Change campaign
and the ‘Our Bristol Our World’ Youth Conference working closely with Bristol’s elected Mayor.
The post is funded by The National Lottery (TNL) Reaching Communities Fund and has been
nominated as a national case study example of the Lottery’s community projects.
Core Responsibilities
● Deliver outreach workshops to young people in education and community settings aimed at
increasing their sense of confidence, belonging and empowerment.
● Deliver and facilitate Babbasa’s workshop and training activities including the recruitment,
enrolment and induction of participants (Youth Ambassadors) onto the Challenge
programme.
● Design and deliver weekly training and workshop materials through the use of appropriate
teaching, learning and assessment methods - with the aim of encouraging critical thinking,
debates and developing the ability of participants to engage in critical discourse and rational
thinking. Including the incorporation of experiential leadership development opportunities
and trips e.g. to the UK Parliament or social impact organisations with high impact.
● Build a trusting relationship (based on Babbasa values) with young people engaged - to
ensure we meet their progression outcome and identify/address any health and safety,
disability, equality, concerns or welfare issues.
● Lead a group of young people in the delivery of a social action project which develops their
employability and enterprise knowledge and experience
● Support Youth Ambassadors to engage successfully with businesses and city wide voluntary
organisations, schools, colleges and local youth agencies on the social action project.
● Coordinate a mentoring scheme after the social action project, which includes matching,
training, and facilitation of first meetings and reviewing progress of mentoring pairs.
● Monitor and evaluate each of the core elements of the Challenge programme and assist to
produce a final report after the 6-month programme cycle.
General Responsibilities
● Ensure young peoples’ comments, voices and suggestions are at the heart of service
delivery and respond to their needs.
● Ensure internal administrative tasks are completed in a timely and accurate manner as
required by Babbasa and the activity funder.
● Deliver support and guidance to participants using best practice.
● To attend and take part in all core Babbasa meetings
Person Specification
Skills and Abilities
● Good organisation and time management skills, able to manage own workload effectively,
meet deadlines, monitor outcomes and achieve targets.
● Able to provide young people with enjoyable, stimulating and challenging experiences.
● Able to provide young people with appropriate information, advice, support and challenge,
and refer them to specialist help when required.
● Able to establish and maintain positive relationships with young people, including agreeing
limits for acceptable behaviour.
● Able to use a variety of approaches creatively – matched to young people’s different needs,
abilities and interests.
● Prepared to work flexibly, including evenings, weekends and other unsocial hours.
● Able to build strong collaborative relationships with a variety of stakeholders including:
Equal Opportunity Ambassadors, education bodies, community organisations, event venues,
and corporate partners.
Knowledge and Experience
● Experience of designing and delivering skills-development training and support packages
(preferably with a training or Information & Guidance qualification such as PGCE, PTLLS,
assessor award, or willingness to complete further relevant qualification training)
● Knowledge of, and interest in, Equality and Inclusion
● Experience of working with young people aged 16-25
● Experience of delivering training or workshops
● Experience of working with or across agencies
● An understanding of the principles and implementation of Equality and Inclusion, Child
Protection and Safeguarding Policies
● Experience of using a variety of information technology and the ability to maintain records
on a database
Incentives/ Benefits
● Work in an inclusive environment and supportive team who will support you to be great
● Have the opportunity to demonstrate your enterprise skills being part of the development of
a new business unit
● Work for one of the few organisations in the UK honoured with Queen’s Award For
Enterprise
● Be part of transforming the lives of low income and ethnic minority young people in Bristol
● Help Bristol to become an inclusive city by directly working with us to address inequalities
● Have access to flexible and hybrid working arrangements
● 31 days annual leave including public holidays
● 3% employer pension contribution
● Access to confidential Employee Assistance Programme
The client requests no contact from agencies or media sales.
Could you be our next Snow Camp Midlands Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across the Midlands.
This is a really exciting opportunity to play a key role in Snow Camp’s development in the Midlands. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Friday 26th April 2024
Interviews: Wednesday 8th May, Snow Camp Midlands Office, Ackers Adventure, Birmingham, B11 2PY.
Salary: £30,250 per annum (this includes a 10% bonus paid annually in July each year)
Please ensure you submit a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the Midlands Programme Manager job role.
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
As we move into large-scale programme delivery and evaluation, we are expanding the Programmes and Grant Directorate with two new Heads of Programmes roles. Each postholder will lead the development and implementation of a major area of programming, overseeing high quality delivery and ensuring that the work we fund generates robust evidence and insight.
As Head of Programmes, you will manage the work of a cross-functional team delivering a programme of grants, research, evaluation, communications, youth involvement and associated activity. You will provide programme leadership, ensuring that this range of activity is aligned to programme objectives and Youth Futures’ overall strategic aims. You will coordinate programme-related work across the organisation, fostering collaboration in pursuit of a shared purpose.
You will make connections to relevant stakeholders and wider debates, positioning Youth Futures as an organisation at the forefront of thinking and practice in your programme area(s). You will work closely with externally-facing colleagues to feed learning and insight from funded programmes into our policy work, employer engagement and public communications. At the heart of the role is management and oversight of a thematic grants programme, ensuring that funded delivery is of high quality and enables Youth Futures to deepen and build the evidence base of what works in youth employment.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on our website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
The role
The Programme and Evaluation Manager organises our music programmes: ongoing workshop series in detention centres and other settings, performances, special projects. So the role sits at the very centre of our work. Working closely with the Artistic Director, you will make Hear Me Out’s artistic programme a reality.
The main part of the job is to co-ordinate programme activities. This means you would need to:
- Liaise with settings, partners, artists and colleagues
- Match, book and support our artists
- Organise a mass of artistic and practical detail
- Work directly with people with lived experience of detention and asylum
- Understand the context and purpose of the work and what’s needed to make it succeed
We’re committed to evaluating our work. We want to know what difference it makes and what we can do better, so we ask participants to tell us what they think, and collect this data as we go along, to build up a picture of our impact. Organising this is an important part of the job. You’ll also lead some evaluation activities, such as focus groups with participants.
You’ll be the main point of contact for Hear Me Out’s freelance Associate Artists, supporting and supervising them as they lead music projects with adults and children, organising artist care and development activities, and helping bring people with lived experience into our artistic team.
Our programme is bigger than it has ever been, it has changed dramatically in the last few years in response to new challenges thrown up by the immigration system and we expect it will keep changing. So there will be lots of scope for you to make changes and develop new work.
This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.
What we’re looking for
We’re looking for someone with strong people skills and equally strong organisational skills. For the music-making to have its intended impact, you will need to have a real eye for fine detail, and lots of sensitivity and awareness of people and their needs, whether they are people going through the immigration system, or managers in detention centres and asylum hotels.
You’ll know something of our context, or be able to learn that quickly. You’ll be skilled at communicating with artists, colleagues and partners to ensure we have a shared, realistic plan. You’ll understand how the detail of artistic planning feeds through into outcomes. And you’ll be able to evaluate those outcomes in a systematic way.
We are a small team, and most of us work part-time. You’ll need to work independently, co-operate and communicate consistently, and adapt readily when things change. You’ll need to be available on Wednesdays (our ‘team day’), and sometimes to work evenings and weekends.
Hear Me Out is committed to diversity, and is working to bring more people with relevant lived experience into our team. We very much encourage applications from people from culturally diverse backgrounds, applicants with disabilities or neuro-diverse conditions, and people of different ages, gender, sexual orientations and socio-economic backgrounds. We very much encourage applications from people with personal experience of immigration detention, or the asylum process, or immigration enforcement. If you have programme experience and also this kind of lived experience, we would especially love to hear from you.
Terms & conditions
The following terms and conditions will apply:
- Contract: Permanent contract, subject to a 6-month probationary period
- Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
- Hours: Part-time position, 3 days (22.5 hours) per week (0.6 FTE)
- Salary: £35,130 per year pro rata (ie £21,078), gross
- Annual leave: 36 days paid holiday leave per year pro rata (ie 22 days), including statutory bank holidays
- Sick pay: 25 days per year pro rata (ie 15 days) on full pay, followed by 25 days pro rata (ie 15 days) on half pay, followed by Statutory Sick Pay only
- Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice
The client requests no contact from agencies or media sales.
About us
We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them.
There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
About the role
Please note this position is a secondment opportunity/fixed-term contract for 12 months' to cover the secondment of the substantive post-holder.
As Alumni and Supporter Care Manager you will help UCL Advancement achieve it's ambitious objectives by providing an excellent customer care service to our alumni and supporters as well as other UCL staff needing support or advice on Advancement issues. The postholder will liaise with colleagues across the department and UCL to solve problems and provide comprehensive information to users of our helpdesk service. You'll also support a broad range of engagement and stewardship activities ensuring that the customer experience is at the heart of everything we do.
We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible. This role is eligible for hybrid working with a minimum of 20% on site.
To find out more about the role, please contact Bryony Merritt, Associate Director of Alumni and Campaign Engagement:
Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
For more information about UCL Advancement, please visit: and
About you
You'll be a champion for excellent customer experience with great communication and interpersonal skills. With considerable experience of working in customer facing environments you will also be highly-organised and able to manage and deliver against multiple incoming requests.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering, values-based environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be working with The Royal Marsden NHS Foundation Trust to find their next Publications and Communications Officer. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. They offer patients the best cancer care available anywhere in the world, and continue to make a global contribution to finding better ways of diagnosing and treating cancer.
The Royal Marsden NHS Foundation Trust offers a hybrid working pattern, with an expectation of working from their Chelsea office 2 days per week, and travel to Sutton as required.
The Publications and Communications Officer will play a key role in helping the Royal Marsden Cancer Charity achieve its objectives. You will help raise awareness of the Charity within the hospital as well as locally, nationally, and internationally by demonstrating the difference the Charity makes to people affected by cancer, and support fundraising teams across all its income streams to attract and retain supporters. You will work directly with the hospital’s world leading clinicians to secure clinical spokespeople for the Charity’s communications and to help tell the story of how the Charity helps to save and improve the lives of people with cancer, not just at The Royal Marsden, but nationally and internationally.
Key Responsibilities:
· Build relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, our suite of magazines, and other print media channels.
· Write and edit the Charity’s bi-monthly e-newsletter in collaboration with the wider PR and Comms team, and the Charity’s Marketing and Digital team.
· With support from the Senior PR and Communications Officer, write and edit the Charity’s supporter magazine Progress in collaboration with the wider Communications team and the Charity’s Heads and Associate Directors.
· In collaboration with the Trust Internal Communications Manager, promote The Royal Marsden Cancer Charity to 4,500 hospital staff, to help drive greater awareness of the Charity and its work across the hospital.
· Support the Senior PR and Communications Officer in advising on PR and communications for the Charity’s corporate partners, including liaising with external PR agencies and partners’ in-house teams.
· Working alongside the Senior PR and Communications Officer, identify and maximise opportunities to promote the Charity’s funding of life-saving research, modern patient environments and state-of-the-art equipment in the hospital, working closely with colleagues to ensure any Charity funding is appropriately referenced.
Person Specification:
· Relevant media relations / copy writing / communications experience – former employment with a charity, ideally within the healthcare sector.
· Proven track record of delivering beautifully written, compelling copy across all online and offline channels, in the right tone and to deadline.
· Experience of working across multi-disciplinary teams encompassing all communications channels - social media, traditional and third sector media, internal communications.
· Excellent communications skills both verbal and written – including editing, proofing, copy writing and interview techniques.
· Ability to manage multiple priorities at any one time whilst remaining calm under pressure, and able to combine a proactive approach with quick reactive delivery.
· Experience of managing stakeholders both within and outside an organisation, of all levels.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Hours: Full time 37.5 hours per week - fixed term contract for 12 months
Responsible to: Interim International Giving Manager
Direct reports: None
Location: Truro, Cornwall (Hybrid) or Remote (UK Only) with occasional travel to our HQ, Truro Cornwall
Role purpose
ShelterBox has developed a network of international affiliates. These organisations share our vision and raise awareness and financial support for that vision. Together, they contribute an important proportion of ShelterBox’s income every year.
The purpose of the International Giving Executive role is to support the fundraising activity of the affiliate network. The successful candidate will ensure timely and effective delivery of resources between ShelterBox Trust and our affiliates. Affiliates are an essential part of ShelterBox and this role will support a global partnership approach to maximise income and benefits delivered through this network.
This role will empower the international network by providing materials, information and content which is key to fundraising success. It will also facilitate the sharing of these resources between different teams in the international network.
Who are we looking for?
ShelterBox is seeking an inspiring and proactive relationship builder who can join our International Giving team. They will play a key part in supporting our international fundraising staff and volunteers, with a high level of attention to detail and supporter centric best practice.
The successful candidate will be a personable, ambitious and self-motivated individual passionate about developing two-way relationships with our supporters. In addition, they should be confident in managing multiple projects simultaneously and working with a broad set of objectives associated with fundraising and communications.
Responsibilities of the role will include:
- Supporting the International Giving team to execute the strategy for growing affiliate income by working flexibly across the international fundraising network.
- Supporting the international Rotary engagement strategy, in collaboration with the Rotary Partnership Manager.
- Enabling communication between ShelterBox teams ensuring timely flow of information related to communications planning and fundraising campaigns.
- Creating of weekly and monthly internal updates to the affiliate network using appropriate email campaign tools and Adobe design packages.
- Creating of monthly brand awareness emails to international supporters.
- Drawing on insight from affiliate audiences to inform international supporter engagement communications i.e. Beyond the Box.
- Connecting affiliates with programmatic information to inform supporter engagement.
- Supporting enhanced communications with affiliates during times of major disaster.
- Assisting with the creation of international subtitles for videos created by the Brand & Content Team
- Driving supporter growth beyond affiliate network which included the development of a global ambassador volunteer role.
- Maintaining contact with international supporters outside of the affiliate network and ensuring appropriate supporter care processes are in place
- Identifying opportunities to develop training resources and building the materials to meet training needs of international staff and volunteers including global ambassadors.
- Facilitating consistent application of the ShelterBox and Rotary joint brand guidelines.
- Maintain/refresh Rotary Action Toolkit webpages and content as needed.
- Working with MEAL team to prepare summary reports that illustrate the impact of our work for international supporters.
- Preparing regular communication to promote the Rotary International partnership through various channels including blogs and magazine articles.
- Leading the production and curation of the Annual Rotary Partnership Impact report at the end of each year, which contributes to a number of other communication pieces including the ShelterBox annual report.
- Preparing occasional grant proposals based on ShelterBox’s fundable opportunities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The post-holder will support the Financial Controller in the day-to-day delivery of CSE’s finance function, in compliance with appropriate accounting standards and practices.
They will work with the Director of Finance & Operations and other members of the Operations Team to provide excellent operational support to underpin successful delivery by the whole organisation of our charitable mission, strategic objectives, and associated programmes and projects.
To find out more and to apply, download the information for applicants, job description and application form from our website.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,953 - £31,087 (starting salary will depend on skills and experience).
- You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including salary sacrifice childcare vouchers, subsidised bike purchase and Tech Scheme.
- We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Process invoices and payments, issuing sales invoices, accounts receivable and managing aged debtors and creditors.
- Cash entries into Sage Accounting.
- Process CSE staff expense claims.
- Managing petty cash, cheques and bank deposits.
- Credit card processing and checking.
- Assist with the Purchase order system as required.
- Assist in the preparation of monthly management accounts as instructed by the Financial Controller.
- Maintain up to date knowledge of Sage accounting and of relevant accounting standards and practices, tax regulations and other relevant statutory changes, particularly those relevant to charities.
- Be familiar and competent with project finances and budgets to understand the financial position of projects to support in the provision of timely financial data to project managers as required.
Essential attributes for this role include:
- Maths & English GCSE/O-Level at a minimum C or equivalent.
- Experience of using SAGE accounting software on a day-to-day basis.
- Working knowledge of accounting standards and practices, VAT HMRC regulations in England, or a willingness to learn.
- A commitment to CSE’s work and charitable mission.
- Excellent abilities with Office Products (Excel, word etc.,) and Sage accounting software.
- Ability to maintain and organise effective electronic and manual filing systems.
- Excellent attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills.
- Good organisational and time management skills with experience of working to tight deadlines and budgets.
- Willingness and ability to respond to additional workloads at short notice and manage conflicting priorities and deadlines.
- Ability to translate financial information to non-financial managers.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please complete the application form available to download from our website, along with other supporting documents. Your application form should demonstrate how you meet the requirements outlined in the job description.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Location: The City, London
Salary: £57,257 - £67,725
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Role Purpose:
The General Optical Council (GOC) are on a journey to be a world class regulator, with a world-class team. To get us to our destination and be ‘fit for the future,’ we are part way into a significant investment in developing our people and culture. In the short-term we need a dynamic, effective, experienced and qualified human resource professional to help us lead the delivery of our people plan and to develop a new 2025-30 five year people strategy.
This will be high-profile and satisfying role, providing leadership of a small team, combining leading and managing the GOC’s human resource functions with the development, co-production and delivery of our new people strategy, revised people plan and developing action plans to respond to and manage recommendations from recent reviews of some of our people policies, their interpretation by managers and staff, management styles and organisational culture.
You’ll be responsible for driving collaboration and relationship management with relevant internal and external stakeholders in accordance with our statutory responsibilities.
The post-holder will be a member of the GOC Leadership Team and will need significant drive, energy and resourcefulness combined with comprehensive experience of leading:
• Culture change & employee engagement
• Equality and diversity initiatives and policy implementation
• Leadership development
• Reward & remuneration
• Succession planning
• HR operational efficiency
An important dimension of the role is the support and advice provided by the post holder to the Director of Corporate Services, the Senior Management Team, Chief Executive, and Chair, Council, Committees, Panels, members and staff on all matters relating to people and culture and the development and co-production of relevant policies and guidance.
Key Accountabilities:
- Finalise the design and implementation of a clear and compelling People management strategy (people plan) linked to the existing GOC strategic plan “Fit for the Future” and the developing new five-year strategy to ensure the organisation is equipped to meet current and future strategic objectives.
- Lead on delivery of all current HR Projects (new Knowledge Skills and Behaviour framework, Performance Management, Embedding Values and Behaviours and Organisational/ Workforce development) which support the objectives as set out in the Fit for the Future strategy document and any future HR Projects as they arise.
- Work as part of the Leadership Team and closely with the Senior Management Team to drive a high-performance culture with highly engaged staff.
- Review and improve the full employee life cycle from talent acquisition, recruitment strategy, onboarding to overseeing health and wellbeing initiatives and managing exit processes.
- Work closely with management to identify and deliver resource requirements, ensuring adherence to the recruitment process and good practice and promoting diversity and inclusion.
- Regularly review of staff salary scales and compensation and benefits package to ensure services remain competitive and make recommendations as appropriate.
- Work with Senior Management Team to agree the annual pay reviews and manager the annual performance appraisal outcome process.
- Work with and support the EDI manager to proactively develop and drive our commitment to delivering EDI improvements across the organisation including promoting positive relations and practices towards our diverse staff and members, helping to identify the barriers and solutions to overcome challenges to our progress in this area.
- Work closely with management to deliver training requirements, undertake succession planning and review organisational design to ensure best fit
- Ensure all HR operations are organised, effective and efficient and aligned to service level agreements.
- Ensure accurate and timely payroll information is provided to Finance on a monthly basis for payroll processing and payments.
- Improve HR systems and processes, where possible utilising technology.
- Ensure all HR policies are compliant in law and legal requirements are met in all HR activities.
- Ensure awareness of the organisations approach to learning and development (L&D) and support the implementation of training on a range of important topics including diversity and inclusion (EDI), Cyber Security, GDPR.
- Develop and produce standard and ad hoc reports on HR data to the Director of Corporate Services, Senior Management Team, GOC Committees, GOC Council and external stakeholders as and when required.
- Measure employee satisfaction through the staff survey working closely with management to identify areas that require improvement.
- Manage financial aspects of the department, setting the budget in agreement with the Director and manage overall performance within the agreed budget limits.
Essential skills/Experience/Qualifications
- Proven success within a Senior HR role, coupled with experience of influencing at CEO and Director level. Working closely with the Director of Corporate Services on the strategic growth of the organisation and associated projects
- Experience of managing a HR team in an HR service centre setting
- Strong relationship builder and communicator at all levels
- CIPD qualified or equivalent – essential
- Excellent understanding of current employment law
- Good knowledge of HR principles, practices, and procedures
- Experienced at managing budgets
- Project management experience is desirable
Closing date for this role is 16 April 10am, please note we reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter, exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
REF-212839
To provide strategic and operational leadership for the development and delivery of services and evidence their positive impact for people using the services and other stakeholders. To assist the Trustees with overall governance, policy, strategy and financial management of the organisation and to ensure compliance with legal and contractual requirements. To be responsible for the reputation and continuing success of Aim Up.
Strategic Planning/Implementation and Review • Work with the Trustees to create a business plan and annual strategy to work towards achieving key organisational goals, reviewing, updating and reporting progress regularly
. • Together with the Charity Accountant agree an annual operational budget with Trustees, monitor and report financial position and support production of annual accounts
. • Negotiate contracts and identify appropriate sources of funding to maintain and develop services
. • Oversee the delivery of existing services; introduce new and enhanced services in line with strategic aims and as gaps in services are identified
. • Ensure the organisation has all necessary and appropriate policies in place
. • Oversee responsibility for Fundraising, Marketing and Training strategies.
External Relations • Act as principal spokesperson and advocate for the Charity, working with key stakeholders, partners and funders to maintain and enhance its reputation. • Promote collaborative work with other relevant statutory, charitable/voluntary and corporate bodies to offer the best possible services • Establish links and build relationships with key people of influence within Gloucestershire County Council, Integrated Care Board and NHS services. • When necessary ensure Framework documentation and associated contracts are in place to support work undertaken and appropriate tenders are submitted • Lead in negotiations for core funding,service specifications, and contracts. • Maintain links with other relevant organisations • Form and sustain links with relevant community links • Support national campaigns that champion the issues faced by the vulnerable people the Charity supports e.g. Mencap campaigns,
Management • Responsible for ensuring that best practice is followed in all aspects of people management from recruitment onwards in respect of employees and volunteers including regular training and supervision. • Be directly responsible for supervising members of the senior management team and other key staff as appropriate • Responsible for ensuring the requirements of the sponsorship scheme are met • Ensure tasks and individual objectives are fairly allocated to ensure delivery against the business plan. • Be accountable for quality, including with Trustees the risk management of all operational aspects of the charity business and for the accurate capture of data for reporting, record keeping and invoicing. • Oversee the development of systems, documents and procedures to support the smooth running of services.
Responsible for financial management of the charity including payroll instructions and pension administration. • Develop and produce relevant information for the monthly board of Trustee meetings. • Obtain all necessary resources and equipment. • Ensure the regular monitoring and evaluation of services, with a drive for continuous improvement. • Maintain any accreditations that have been agreed by the Board e.g. IiP
General • Ensure that the board of Trustees are appraised of opportunities and risks • Assist in keeping properties in a suitable state of order • Undertake any other duties that may be reasonably required
'Empowering people to achieve the life they want regardless of their disability'
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Already working in interim CEO role but looking for a new challenge, a place to develop your skills, or a chance to make a big difference to the lives of learning disabled and autistic young people?
We are Caxton Youth Organistion. We are a specialist Youth club, creating communities, breaking barriers and empowering learning disabled and autistic young people in Westminster.
Interim Chief Executive Officer (Maternity Cover)
Fixed term: up to 12-months (from June)
Location: Based at our Youth Club in Westminster with some flexible working
Salary: £50,000-£60,000 depending on experience
Reports to:
Board of Trustees
Direct Reports: Head of Programmes, Fundraising Manager, Finance & Facilities Officer
Role purpose
• To provide leadership to Caxton for the charity to achieve its mission and deliver to its
beneficiaries.
• To be responsible for developing current services and developing new services that
benefit the young people of Caxton and is youth-led.
• To work with the Board and SLT to achieve its 2023-26 business strategy, plans and
targets - while ensuring the Board fulfils its responsibilities in the governance of the
charity.
• To ensure long term sustainability, through effective governance, sound finance and delivery of services.
• To keep the organisation on track to achieve its operational business plan.
Main Responsibilities
Leadership
• Provide, develop and implement Caxton’s strategic and operational plans, leading on
partnership and business development, and being an effective advocate for the charity
and our beneficiaries..
• Provide leadership for all Caxton employees, volunteers and associates including
direct management responsibility for three employees to ensure that Caxton delivers a
safe, effective and fun service for all of its members and their families.
Strategy
• To deliver the 2023-26 strategy.
• Implement a strategy review in the Autumn and tailor the operational plan accordingly.
• Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes, with agreement from trustees.
Business Development:
• Work closely with the Fundraising Manager to ensure Caxton raises c.£500k pa to maintain in-years services.
• Work towards the achievement of long-term sustainability, developing the charity’s business model and maximising income, for example from fundraising, service contracts and earned income.
• To lead on the development of Caxton’s outdoor base and capital campaign
.
Financial Control and Governance
• Liaise with the Board, Senior Management Team and Accountants to ensure that the charity’s overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary in line with legal requirements and good practice.
• To ensure that adequate finance is available and to work with the Treasurer and the Finance and Facilities Officer, to produce regular management accounts and annual audited accounts in line with requirements.
• To attend all board meetings and quarterly subcommittee meetings, working with trustees on strategic matters.
Buildings Management
• To take accountability for the building management and compliance, working with the finance and facilities officer to ensure regular checks are made and the building is maintained within a budget.
Day-to-day Management
• Day-to-day management of the service to ensure it continues to be safe and effective. This includes being the safeguarding lead for the organisation.
Youth Government and Leadership
• To attend monthly Youth Government meetings and ensure that you are always amplifying the youth voice.
• To communicate effectively with young people with Special Education Needs and Disabilities.
• To liaise with external agencies and create new opportunities for youth leadership.
External Relations
• To develop and maintain positive relationships with private sector donors, statutory, partners and funding organisations.
• To develop and maintain positive relationships with partners, local businesses, funders and other voluntary organisations, building alliances and networks to further the work of Caxton Youth Organisation.
• To promote and publicise the work of Caxton Youth Organisation.