Asylum jobs
Refugee Resettlement Team Leader (Asylum Dispersal)
Salary: Grade SO2 - £37,280.00 - £39,152.00
Term: Fixed term until 31st March 2027, with possibility to extend
Working hours: Full-time (37 Hours Per Week)
Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
An exciting new opportunity has arisen to lead the Refugee Resettlement Team to deliver an effective service across Leicestershire and Rutland.
The role
The Refugee Resettlement Team Leader will be responsible for the day-to-day management of the refugee resettlement service, ensuring refugees receive effective support from the service and external organisations to enable them to live independently in the UK.
You will work with Local Authorities, landlords and housing providers to source suitable and affordable accommodation for new households, you will make preparations for the arrival of new households, and you will plan the support service they will receive.
You will train, support and motivate staff and you will regularly monitor performance to ensure service standards and targets are met.
You will develop, implement and review tailored support plans across the service, working within a multi-agency framework to ensure a coordinated and consistent response to resettlement. You will engage and consult with households supported by the service to ensure their needs are met.
So, if you have:
- Experience of delivering a support service to vulnerable people;
- The ability to motivate, manage and develop staff;
- Experience of developing, implementing and reviewing a support package;
- Strong time management, organisational and planning skills with the ability to meet deadlines whilst ensuring quality of service;
- Excellent knowledge of refugee resettlement schemes and statutory services,
then this role might be for you.
If you have any questions, please contact Emma Moonlight for an informal chat about the role.
Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.
The successful applicant will be subject to an enhanced DBS check.
Secondments will be considered, please ensure you have your Line Manager’s approval to apply.
What we offer
There are many benefits to working with us. The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service, plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles, and access to the Local Government Pension Scheme.
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website.
We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting our website.
Closing date for applications is Monday 23rd February 2026.
This is an exciting and challenging opportunity for a senior fundraiser / income-generation specialist with the ambition to grow and diversify our income streams sustainably. As a member of the Senior Leadership Team, you will bring strategic planning and action to the income generation work needed to ensure that the charity can continue delivering, and increase the reach of, its life-changing support to Asylum Seeker and Refugee communities in and around Derby.
Key Skills and Attributes we’re looking for:
- Demonstrable experience of significant income growth in a large charity through grants, tenders and/or major donors with pipeline development.
- Experience of motivating and inspiring team members to achieve high, sustainable performance in fundraising and communications.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A proactive networker with the ability to work in true partnership with local organisations, including faith groups, corporate, local government and national funding partners, inclusive of major donors.
- Provides strategic leadership across the organisation, working jointly with the Chief Executive and Trustees to embed the charity’s ethos and values.
Operational responsibilities:
Income generation and external partnerships
- Hold overall accountability for income generation across trusts and foundations, statutory funding, corporate partnerships, major donors and community fundraising.
- Developer and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
- Lead and write high-quality funding bids, working closely with the Senior Leadership Team and operational teams to shape compelling programme proposals.
- Oversee the management of the charity's current grant portfolio; ensuring grant applications and reports are delivered on time and in accordance with internal processes.
- Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in all fundraising and communication activity.
Leadership
- Provide inclusive, ambitious and supportive leadership to the Fundraising team, encouraging a culture of high performance, collaboration and learning.
- Champion strong collaboration between fundraising and other areas of the charity.
- Model Upbeat Communities values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
- Actively contribute as a member of the Senior Leadership Team, supporting organisational leadership and decision-making beyond fundraising.
· Provide clear, accurate and timely reporting to the CEO, and Board of Trustees, attending meetings as required.
Strategy & Development
- Working closely with the CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term partnerships.
- Contribute income generation expertise to support the execution of the charity’s strategic plan.
- Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
- Ensure fundraising propositions are compelling, evidence-led and clearly connected to Upbeat Communities impact, working closely with the Head of Delivery to reflect operational reality and participant need.
- Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.
· Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.
Networking & Partnerships
- Build and maintain strong strategic partnerships across statutory, community and private sectors, strengthening the profile and reach of the charity.
- Represent the organisation at networking events, conferences generating leads and expanding income opportunities
- Support the development of a joined-up Corporate Social Responsibility (CSR) offer, positioning Upbeat Communities as a key partner for corporate engagement.
Foundational Values
- Excels in emotional intelligence, building deep connections and mentoring others in emotional awareness.
- Embodies compassion in action, inspiring others to create a culture of care and community impact.
- Drives a culture of learning and excellence, mentoring others and integrating innovative ideas into practice.
- Leads with empowerment, creating opportunities and mentoring others to take ownership of their actions.
Person Specification:
Role Specific Competencies
- Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth in a large charity.
- Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
- Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
- Experience managing senior fundraisers or managers with responsibility for discrete income streams.
- Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
- Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
- Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
- Experience working effectively across an organisation and with senior leadership teams.
- Strong project management skills and ability to prioritise in a fast-paced environment.
- Sound knowledge of GDPR and the Charity Code of Fundraising Practice.
Empowering individuals and families to thrive as they rebuild their lives.



The client requests no contact from agencies or media sales.
The Training Co‑ordinator/Legal Advisor is a key member of ASAP’s team, leading on our training programme — one of ASAP’s three core strands of work.
This is an exciting, outward‑facing role with real scope to develop your skills and make a tangible impact. It would suit someone who is legally minded, enjoys communicating complex information clearly, and has a genuine interest in asylum support and access to justice. You will play a central part in building knowledge and confidence across the asylum support advice sector, ensuring that people seeking asylum receive high‑quality, accurate advice wherever they are in the UK.
The role includes:
- Co-ordinating, developing and delivering engaging, accessible training and guidance on asylum support, including interactive webinars and e-learning modules for advice workers across the UK.
- Co-ordinating ASAP’s Asylum Support Advice Network (ASAN) — an online professional network of over 1,000 asylum support advisers.
- Providing legal advice and representation for destitute people seeking asylum at the Asylum Support Tribunal (AST), as well as offering advice to other advisers via ASAP’s second-tier Advice Line.
You will:
- Have strong communication skills, with the ability to explain legal concepts clearly and confidently to a range of audiences.
- Be a collaborative team player who enjoys working closely with others in a small, supportive team.
- Be legally minded, with a strong interest in the law and how it can be used to challenge injustice and uphold rights.
- Have a good understanding of the asylum support system — ideally gained through direct advice work or closely related experience.
You do not need to be legally qualified, but you do need enthusiasm for legal work and a commitment to using the law as a tool for positive change.
You’ll be joining a small, friendly and supportive organisation where colleagues work closely together and value learning, collaboration and mutual support.
Closing date for applications by: midnight on Sunday 22 February
Face to face interviews will be held in London on Tues 3 March or Wednesday 4 March
Please see the job pack for further information.
The client requests no contact from agencies or media sales.
One Strong Voice Lived Experience Coordinator
Contract: Fixed Term 12 months
Hours: 35 per week
Location: London/hybrid
Starting salary: £31,387 per annum
Closing date: Sunday 22nd of February
Expected date of interviews: Wednesday 4th of March 2026
Job ref:
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.
Would you like to join our award-winning organisation?
About the role
The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.
About you
You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK. You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Reporting To: Education Manager
Contract Type: Permanent
Location: Loughborough
Salary: £24,735 - £28,345 per annum pro rata
(Equivalent to £13,192 to £15,117 for 20 hours a week)
Working Hours: 20 hours a week
About Us:
We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.
Role Overview:
We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.
Key Responsibilities:
- Deliver creative and engaging ESOL English, Maths, and ICT lessons.
- Support and direct volunteers and Learning Support Assistants.
- Plan, review, and develop curriculum programmes.
- Maintain student records and contribute to education reports.
- Ensure safeguarding procedures are followed.
- Communicate effectively with team members and external partners.
- Support the holistic development of each young person.
Personal Specification:
Education and Qualifications:
- Relevant teaching qualification (Desirable)
- Willingness to work towards a CELTA qualification (Essential)
Experience:
- Teaching experience (Essential)
- Experience delivering ESOL programmes (Desirable)
- Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
- Experience in lesson planning and developing Schemes of Work (Essential)
Knowledge and Skills:
- Understanding of inclusion and differentiation strategies (Essential)
- Professional understanding of safeguarding (Essential)
- Ability to plan and deliver effective lessons (Essential)
- Excellent personal organisation and attention to detail (Essential)
- Strong verbal and written communication skills (Essential)
- Ability to manage multiple tasks and meet deadlines (Essential)
Personal Attributes:
- Alignment with Baca’s values and mission (Essential)
- Genuine concern for young asylum seekers/refugees (Essential)
- Resilience and ability to work under pressure (Essential)
- Commitment to safeguarding and promoting welfare (Essential)
- Proactive and willing to take initiative (Essential)
- Ability to work creatively and collaboratively (Essential)
Other Requirements:
- Enhanced DBS check (Essential)
- Adherence to all organisational policies and procedures (Essential)
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
-
Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
-
Line managing staff and volunteers, including recruitment, induction, supervision and performance management
-
Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
-
Managing organisational budgets and monitoring expenditure against agreed targets
-
Leading on income generation, including researching funding opportunities and writing grant and funding applications
-
Developing, reviewing and implementing organisational policies, procedures and systems
-
Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
-
Building and maintaining relationships with funders, partners, commissioners and key stakeholders
-
Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
-
Minimum of two years’ experience in an operations, project or organisational management role
-
Proven experience of managing staff and volunteers
-
Experience of managing budgets and financial reporting
-
Demonstrable experience of researching and writing successful grant or funding applications
-
Knowledge of charity governance, compliance and operational processes
-
Strong organisational, communication and leadership skills
-
Ability to work independently and manage competing priorities
Desirable
-
Experience working within the charity or voluntary sector
-
Experience working with LGBTIQ+ refugees or people seeking asylum
-
Knowledge of asylum, immigration or human rights policy
-
Experience using databases or CRM systems (e.g. Salesforce)
-
Experience in advocacy, campaigning or media work
Benefits
-
28 days annual leave including Bank Holidays
-
NEST pension scheme
-
Flexible working arrangements
-
Birthday leave and two wellbeing (duvet) days per year
-
Cost-of-living support
-
Paid sick leave after six months’ service
-
Training, development and progression opportunities
-
Salary review and employee reward scheme
-
Free on-site parking
-
Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
ABOUT SAFETY4SISTERS
Safety4Sisters (S4S) is a specialist Black and minoritised by and for women’s organisation based in Manchester. Our aim is to promote the human rights of migrant women experiencing a spectrum of gendered violence by providing a trauma informed, specialist, holistic and integrative programme of support to Black and minoritised survivors with NRPF. Support is underpinned by the following strands of services and activities; culturally competent advocacy, welfare and destitution support, a specialist refuge dedicated to migrant women with NRPF, therapeutic activities, groups and training, social activities, a helpline for both professionals and women, grassroots campaigning, and strategic advocacy.
JOB PURPOSE
To support the development and delivery of Safety4Sisters’ policy, campaigning, and influencing work to advance the rights, safety, and wellbeing of Black, minoritised and migrant women and children experiencing violence against women and girls (VAWG).
The post holder will contribute to influencing local, regional, and national policy and decision-making on VAWG, honour-based abuse, harmful practices, immigration and asylum policy, and no recourse to public funds (NRPF). This work will be rooted in survivor voice, frontline practice, and Safety4Sisters’ feminist and anti-racist values.
MAIN RESPONSIBILITIES
1.To contribute to the planning and delivery of Safety4Sisters’ policy, campaigning, and influencing work in line with the organisation’s strategic priorities.
2.To undertake policy research and analysis on issues affecting Black, minoritised and migrant women experiencing VAWG, including immigration, asylum, and NRPF.
3.To draft policy briefings, consultation responses, reports, statements, and other written submissions to influence decision-makers and statutory bodies.
4.To work closely with frontline staff, partners, and where appropriate victim-survivors, to ensure that policy and campaigning work is informed by lived experience and practice-based evidence.
5.To support parliamentary, local authority, and regional influencing activity, including engagement with MPs, councillors, civil servants, and statutory agencies.
6.To assist in organising and delivering policy events, roundtables, seminars, conferences, and briefings for external stakeholders.
7.To represent Safety4Sisters at external meetings, networks, events, and forums as required, promoting the organisation’s policy positions and values.
8.To contribute to raising public and professional awareness of VAWG, honour-based abuse, and the specific barriers faced by migrant women, including institutional racism and hostile immigration policies.
9.To manage Safety4Sisters’ social media platforms, ensuring content supports the organisation’s policy, campaigning and advocacy work and reflects S4S values and safeguarding principles.
10. To support Safety4Sisters’ partners and stakeholders to engage with policy advocacy, communications, and campaigning activity, including providing guidance and resources where appropriate.
11. To contribute to training, learning, and community engagement activities delivered by Safety4Sisters, including sessions for professionals and community organisations.
12. To maintain up-to-date knowledge of relevant legislation, policy developments, research, and sector best practice.
13. To contribute to monitoring, evaluation, research, and learning activities, ensuring accurate records and data collection for policy and campaigning work.
14. To assist in developing strong links with key partners and networks at local, regional, and national levels to strengthen Safety4Sisters’ influencing work.
15. To undertake campaigning and influencing activity arising from frontline services and policy priorities, which may include occasional evening or weekend work.
16. To undertake any additional duties that contribute to the effective delivery of Safety4Sisters’ services, projects and campaigns.
GENERAL DUTIES AND RESPONSIBILITIES
1.To contribute to the smooth running of Safety4Sisters’ services, projects and organisational activities.
2.To assist in maintaining high standards in all aspects of the organisation’s work, including conduct with colleagues, external agencies and partners.
3.To comply with and promote issues of confidentiality, safeguarding, equality, diversity and other Safety4Sisters policies and procedures.
4.To attend supervision, appraisal, training, staff, management and team meetings as required.
5.To promote equality and diversity in all aspects of Safety4Sisters’ work.
6.To maintain clear and accurate records and provide information for monitoring, evaluation, policy, research and funding purposes.
HEALTH AND SAFETY RESPONSIBILITIES
1.To be fully compliant with all Health and Safety legislation and Safety4Sisters’ Health and Safety policies.
2.To ensure that work is carried out safely and that no risk is posed to self, colleagues, service users or visitors.
FLEXIBILITY CLAUSE
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the post at the appropriate grade.
This job description will be reviewed with the post holder to ensure it accurately reflects the duties and range of the post and supports the delivery of high-quality services for Black and minoritised women.
When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as Time Off In Lieu (TOIL).
THIS POST IS:
·Subject to Enhanced DBS Disclosure
·Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure will be required from the Disclosure and Barring Service regarding any previous convictions.
·Open to women only* (exempt under the Equality Act 2010, Schedule 9, Part 1).
PersonSpecifications:ImportantInformationforApplicants
Your application needs to demonstrate clearly and concisely how you meet each of the criteria. If you do not address the criteria fully, you will not be shortlisted. Please give specific examples wherever possible.
CRITERIA
ESSENTIAL/DESIRABLE
Knowledge/Qualifications
Knowledge and understanding of issues affecting Black, minoritised and migrant women, particularly in relation to violence against women and girls, immigration, asylum, NRPF and institutional racism.
Essential
Understanding of honour-based abuse, harmful practices and other forms of gendered violence.
Essential
Understanding of policy influencing, campaigning and advocacy as tools for social and systemic change.
Essential
Relevant qualification or equivalent experience in policy, research, campaigning or a related field.
Essential
Experience
Experience of working in a policy, research or campaigning role, or demonstrable transferable experience.
Essential
Experience of producing written policy outputs such as briefings, reports, consultation responses or submissions.
Essential
Experience of working collaboratively with multiple stakeholders, partners or teams.
Essential
Experience of managing organisational social media accounts.
Desirable
Experience of engaging with statutory bodies, local authorities or government.
Desirable
Skills and Abilities
Excellent written communication skills, with the ability to communicate complex issues clearly and persuasively.
Essential
Strong interpersonal and relationship-building skills.
Essential
Ability to work on own initiative and as part of a team.
Essential
Ability to prioritise workload, manage competing demands and meet deadlines.
Essential
Ability to work effectively in a fast-paced, values-driven environment.
Essential
Personal Attitude and Commitment
Commitment to Safety4Sisters’ Black feminist, anti-racist values and survivor-led approach.
Essential
Commitment to equality, diversity and anti-discriminatory practice.
Essential
Willingness to work flexibly, including occasional evenings and weekends.
Essential
Commitment to ongoing learning, reflection and professional development.
Essential
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026
About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements
- Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays And Benefits
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



-
Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience
-
Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application
-
Contract: Permanent with a 6 months probationary period
-
Member of: Fundraising Team
-
Reporting to: Development Manager (Partnerships)
-
Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.
Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.
You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.
You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.
Closing date: Sunday 1st March 2026 at 11.59 pm.
The client requests no contact from agencies or media sales.
Purpose of the role
The Legal Director provides strategic leadership on immigration, economic migration, asylum and nationality for ILPA, with a primary focus on legal policy, legislative analysis, member engagement and public influence.
The role is responsible for shaping ILPA’s legal positions, overseeing the quality and coherence of legal analysis across the organisation, and maintaining ILPA’s standing as the leading professional membership body in immigration and asylum law.
Key responsibilities
1. Legal strategy and leadership
In collaboration with the Trustees and Chief Executive, the Legal Director will:
a. Develop and maintain ILPA’s short-, medium- and long-term legal strategy in line with ILPA’s charitable objectives.
b. Identify emerging legal, policy and practice issues affecting immigration, asylum and nationality law.
c. Engage with ILPA members to understand frontline impacts and systemic concerns.
d. Advise the Trustees and Chief Executive on legal policy priorities, organisational positioning and risk.
e. Translate member insight into clear legal and policy positions.
f. Lead ILPA’s legal responses to legislative proposals, consultations and policy initiatives.
g. Ensure ILPA’s legal work remains focused, authoritative and aligned with ILPA’s strategic plan.
2. Policy, parliamentary and public influence
a. Lead ILPA’s engagement on legal and policy matters with government departments, Parliament and public bodies.
b. Draft and oversee consultation responses, parliamentary briefings and policy submissions.
c. Represent ILPA at meetings with Ministers, officials, parliamentarians and sector partners.
d. Provide expert evidence to parliamentary inquiries and committees.
e. Support the Chief Executive in high-level advocacy and external relations where appropriate.
f. Maintain ILPA’s reputation as a trusted expert voice on immigration and asylum law.
3. Member support and legal expertise
a. Maintain expert-level knowledge of UK and international immigration, asylum and nationality law.
b. Monitor and analyse developments in legislation, case law and policy.
c. Oversee the accuracy and quality of legal information provided to members.
d. Support ILPA’s thematic and regional working groups, including attendance and follow-up actions where appropriate.
e. Build and maintain relationships with NGOs, migrant organisations and advice-sector partners.
f. Strengthen member engagement through high-quality legal leadership and insight.
4. Relationship with litigation and advice functions
a. Work collaboratively with the Director of Strategic Litigation and Advice to ensure consistency between ILPA’s policy positions and litigation strategy.
b. Provide legal policy insight to inform litigation priorities where appropriate.
5. Management and organisational leadership
a. Line manage the Senior Legal Officer and support the Chief Executive’s HR management function for the Senior Legal Officer
b. Provide strategic direction and professional support to the legal function without direct responsibility for operational casework or project delivery.
c. Contribute as a senior member of ILPA’s management team.
d. Support organisational planning, risk management and reporting.
e. Act as a senior ambassador for ILPA internally and externally.
6. Cross-organisational working
a. Work with the Training Manager to identify emerging legal training needs and priority topics for members.
b. Contribute to the development of training programmes, events and conferences by advising on content and legal accuracy.
c. Support identification of suitable speakers and trainers from within ILPA’s membership.
d. Work with the Content and Digital Services Manager to ensure legal content is accurate, accessible and up to date across ILPA’s digital platforms.
e. Contribute legal expertise to funding bids and project reporting where required.
f. Support organisational strategy development and review.
g. Undertake other reasonable duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Chief Executive
Direct reports: Senior Legal Officer
Key internal relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Trustees and Chief Executive
Person specification
Essential
· Substantial expertise in immigration, asylum and nationality law
· Strong understanding of public law and human rights frameworks
· Proven experience of legal policy development and advocacy
· Excellent analytical and drafting skills
· Experience managing senior legal staff
· Authority and credibility with Parliament, government and the profession
Desirable
· Experience within a membership organisation or charity
· Understanding of litigation governance structures
· Experience contributing to digital legal resources
· Familiarity with training design or professional education
Why work at ILPA
• National profile and respected reputation
• High-impact policy and legal work
• Flexible and supportive working culture
• Collaborative, expert-led organisation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
Young Roots is looking for a proactive, values-driven Head of Youth Work to shape our life-changing youth work services for young refugees and asylum seekers. This is a rare opportunity to take strategic ownership of a high-impact service, influence organisational direction as part of our Leadership Group, and work alongside inspiring young people and passionate colleagues.
You need significant experience leading a face-to-face service for people facing complex challenges (for example in youth services, homelessness, mental health or refugee support). You’ll bring strong safeguarding expertise, excellent people leadership and programme management skills, and a track record of developing high-quality, inclusive services.
In this role you will:
- Set a clear and ambitious vision for youth work at Young Roots
- Lead and support Youth Work Managers and multidisciplinary teams
- Champion youth participation and co-production
- Ensure services are safe, compliant, and impactful
- Build partnerships and help shape new projects and funding
If you’re excited by the idea of combining strategy with hands-on leadership, and want to use your skills to support young people to thrive, belong, and build their futures, we’d love to hear from you.
Why join Young Roots
- A senior role with real influence in a respected, impactful organisation
- A collaborative leadership team, highly skilled colleagues and values-led culture
- Flexible, hybrid working
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots? (100 words)
- What is your motivation for applying for this role specifically? (200 words)
- What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 18th February
Interview dates: 25th February (panel interview in Croydon) and for those successful at the first stage 27th February (young person’s panel).
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Purpose of the role
The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.
Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.
Key responsibilities
1. Legal and policy analysis
a. Produce high-quality analysis of immigration, asylum and nationality law and policy.
b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.
2. Parliamentary and influencing work
a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
b. Draft consultation responses, briefings and evidence submissions.
c. Assist in engagement with parliamentarians, officials, peers and external organisations.
d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
e. Contribute to ILPA’s influencing activity through written and oral advocacy.
3. Member engagement and sector support
a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.
c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.
d. Promote knowledge-sharing across the immigration and advice sector.
4. Legal project delivery
a. Ensure project outputs are delivered on time and to the required standard.
b. Contribute to monitoring, evaluation and funder reporting where required.
5. Information management and publications
a.Ensure legal and policy information is accurately stored, organised and retrievable.
b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.
6. Organisational contribution
a. Support cross-team working with training, content and litigation colleagues.
b. Contribute to organisational planning, learning and continuous improvement.
c. Undertake other duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Legal Director
Key working relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Chief Executive and Trustees
Person specification
Essential
· Appropriate post-qualification experience in immigration, asylum or nationality law
· Strong legal analysis, judgement and drafting skills
· Ability to communicate complex legal information clearly in writing and orally
· Experience of legal or policy work within immigration law
· Excellent organisational skills and ability to manage competing deadlines
· Ability to work independently and collaboratively
· Commitment to ILPA’s charitable objectives
Desirable
· Experience working with parliamentarians or government departments
· Knowledge of parliamentary process and legislative scrutiny
· Experience of project management or grant-funded work
· Experience supervising staff or supporting junior colleagues
The client requests no contact from agencies or media sales.
OVERVIEW OF THE ROLE
This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.
The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.
MAIN DUTIES AND RESPONSIBILITIES
RECEPTION FUNCTION
· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;
· Ensure all site visitors and staff sign in/out using our Visitor Management System
· Handle the charity’s post ensuring that the appropriate persons receive it daily
· Deal with Walk ins in line with the charity’s policy
· Triage queries that come to reception internally to the multidisciplinary team;
· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;
· Create and maintain signposting resources as needed
· Open and close reception at the specified times (typically 8.30am and 5pm);
· Order office supplies, refreshments and any other purchases authorise as necessary.
· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;
· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies
· Report discrepancies with Finance and investigating this in line with internal guidelines
· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed
· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping
· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)
· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
The client requests no contact from agencies or media sales.
Reporting to: Premises Manager
Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered
Hours: 37.5 hrs per week including some evening and weekend hours may be required
Salary: £24,754 - £28,454 per annum
Overall Purpose
To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.
Duties Responsibilities
- Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
- To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
- Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
- Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
- Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
- Support in the setting-up and closing down of properties and rooms between moves.
- Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
- Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
- Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
- Supporting with other administrative activities in line with the team needs.
General:
- Play an active and supportive role within the organisation.
- Take ownership of files allocated, ensuring they are up to date and stored correctly.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Embrace the Vision and Values of Baca and reflect this in working practice.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.
The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.
Qualifications/Knowledge/Experience
- Good knowledge/understanding of the building and maintenance process.
- A good awareness of general health and safety, especially regarding maintenance work.
- Ability to use computers well, with experience in Microsoft Office and on-line email systems.
- Experience of prioritising workload to meet competing deadlines.
- Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.
Skills/Abilities
- Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
- Excellent personal organisation with a high attention to detail.
- Ability to manage a number of tasks at any one time.
- Self-motivated to complete a varied workload.
- Working well as part of a team is essential.
- Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
- Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.
Other Expectations
- Appointment is subject to a satisfactory DBS check.
- Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
- Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
- Commitment to work within the aims, values and ethos of the organisation.
- Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
- Holds a full, clean driving licence and has access to transport.
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
-
Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
-
Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
-
Liaise with the public via email by responding to new incoming enquiries.
-
Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
-
Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
-
Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
-
Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
-
Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
-
Strong written communication skills
-
Excellent written and spoken proficiency in English
-
An eye for detail
Desirable Criteria:
-
Administrative and/or communications work experience
-
Having an understanding of GDPR
-
Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.


