Care home manager jobs in Cardiff
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Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 11-19 across the UK, and you can help make a real difference. As our Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role and hear from our Chief Executive about our charity's ambitions in our Applicant Information Pack.
Person specification
WE ARE LOOKING FOR SOMEONE WHO:
- Has a passion for our cause.
- Is fully committed to equality, diversity, and inclusion.
- Is self-motivated.
- Has excellent attention to detail.
- Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
- Has a flair for developing great relationships, particularly with schools and colleges.
- Is proactive and tenacious, able to seek out new opportunities and remain resilient.
- Is creative and likes coming up with new ideas.
- Is ambitious for themselves and for the charity.
- Has high computer literacy.
DESIRABLE:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.
Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being. We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.
The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.
We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:
- Experience of developing and delivering health awareness campaigns or public health communications
- Experience of creating engaging content for digital platforms and social media
- Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
- Experience of using data and evaluation to measure effectiveness and inform decision-making
- Experience of stakeholder engagement and partnership working in the VCSE sector or similar
- Commitment to BHA's values and ethos
- Willingness to occasionally work unsociable hours, including the occasional overnight stay
Benefits of working with BHA:
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.
We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 2 March 2026
Interviews will be held on Interviews w/c 09 March 2026
Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.
Academy Tutor
Contract: Maternity cover until August 2026 (subject to extension)
Hours: Full-time – 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased (in England) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
Closing date: 11.59pm on Sunday 1st March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interviews to be held W/C 10th March 2026 (subject to change).
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
No agencies please.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Are you a visionary leader who can help shape the next stage of our work to protect, create and restore Scotland’s woodlands?
We are looking for our next Chief Executive, someone who can lead the charity into an exciting period of growth and change.
FWS is a Scottish charity working to create a Scotland where trees and native woodlands are thriving for our wildlife, communities and climate. Our mission is to protect, create and restore these vital habitats through knowledge, partnership and practical action.
Founded in 2012 to support innovative thinking for trees and native woodlands, we have grown into an organisation delivering practical action at scale. Today, our work stretches from city spaces to wild places — supporting farmers and landowners to create or restore native woodlands, strengthening local nurseries, building sector skills, and bringing trees into everyday landscapes across Scotland.
The organisation has grown rapidly over the past three years, and now operates as a team of seven delivering national programmes across Scotland.
About the role
This is a rare opportunity to shape a small, ambitious and high‑performing charity at a time of growth and increasing national influence.
As Chief Executive, you will report to and work closely with our Board of Trustees, providing strategic leadership and acting as the organisation’s senior representative. You will:
- Lead the delivery of our strategic plan and future direction
- Strengthen partnerships across the woodland, environmental, community and land‑use sectors
- Oversee programme delivery and organisational performance
- Support, motivate and develop our small and committed team of seven, working across programmes, fundraising and communications
- Represent Future Woodlands Scotland at senior levels across Scotland
You will bring strategic clarity, a collaborative leadership style, and the ability to build strong, trusted relationships across sectors and with funders.
Location
This role is Scotland-based, working from home with travel across Scotland to meetings. Our current team is spread across Dumfries & Galloway, Lothian, Central Scotland and Aberdeenshire.
Contract and salary
- 8% employer pension contribution
- Permanent, part‑time (3 days per week)
- £65,000–£75,000 FTE, depending on experience
- 25 days annual leave + 10 public holidays (pro rata)
- Additional annual leave increasing with length of service, up to a maximum of 10 additional days.
How to apply
Before applying, please read the Candidate Pack for full details of the role, responsibilities and the application process. You can find it on our website.
Invitations are invited from suitably qualified people and applications should consist of a CV and covering letter. The covering letter should explain how you meet the essential skills set out in the Candidate Pack and what you would bring to Future Woodlands Scotland.
If you would like an informal chat about the role, please contact Shireen Chambers to arrange a call (details in Candidate Pack).
Key dates:
- Application deadline: Midday, Monday 16 March 2026
- Interviews: Monday, 30 March 2026, in Edinburgh in person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – South East (Kent, Surrey or Sussex)
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.
As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Kent, Surrey or Sussex?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionJoin Us in Making a Difference at Marie Curie
As a Community Fundraiser, you’ll be at the heart of building and championing our volunteer community. You will work closely with local fundraising and volunteering groups, inspiring them to create meaningful activities that raise vital funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with passionate fundraising colleagues to grow and energise our volunteer network—helping new and existing volunteers feel empowered, supported, and excited to make a difference in their communities.
Key Responsibilities
- Grow, recruit and support volunteering and fundraising groups, building trusted relationships and nurturing an engaged, motivated volunteer community.
- Lead local delivery of flagship campaigns, including The Great Daffodil Appeal, working alongside volunteers to maximise reach and impact.
- Champion volunteering in your area, increasing community involvement through active outreach, events, and relationship-building.
- Collaborate across teams and with external partners, ensuring volunteers have what they need to thrive and succeed.
- Maintain accurate records and uphold excellent fundraising practice, safeguarding volunteers and supporters.
- Use social media and local communication channels to celebrate volunteer achievements and inspire new supporters to get involved.
What You’ll Need
- Proven experience working with volunteers including recruitment, engagement, and ongoing support.
- Outstanding communication and relationship-building skills, with the ability to inspire confidence in individuals and groups.
- Strong organisational skills, including planning, prioritising and managing budgets.
- Good working knowledge of Microsoft Office and experience using databases or CRM systems.
- A full UK driving licence and flexibility to travel across the region, including some evenings and weekends.
To view the job description, please click .
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Thursday 5th March 2026
Salary: £27,450 - £30,500
Contract: Full time hours (35 hours per week)
Based: Home-based role with occasional office visits(once per week) and county travel (once per month) frequency will vary based on business needs
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationFor more information or an informal chat please contact Thomas Howell on [email protected]
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Finance Director/Finance Officer
Location:Remote working (Home based)
Responsible to: Board of Trustees
Salary:£55,000
Hours: Full time (35 hours per week)
About React:
React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.
The Job, in a few words:
Reporting directly to the Board, you will lead day to day finance, produce monthly & annual accounts, prepare payroll and monitor React’s grant application process. The Finance Director/Officer will develop strong working relationships with the React Team and lead all aspects of charitable expenditure.
KEY RESPONSIBILITIES:
• Managing all aspects of Financial controls
• Processing Payroll, restricted & unrestricted funds through Xero software
• Liaising with auditor, bankers, pension providers & HMRC
• To maintain accurate records and produce monthly management accounts
• Production of Statutory accounts and annual budget
• Manage the grant application process and understand the needs of families caring for terminally ill children.
SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:
- Accountancy qualification or equivalent senior experience in charity finance
- Xero or Sage experience
- Confident with PAYE & Gift Aid submission
- Flexible and pro-active approach
- Ability to work on your own initiative
- ·A natural team leader who can liaise confidently with all members of staff
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the National Contact Centre team in Cardiff, working 7.5 hours a week over one day.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Alzheimer's Society, we're a team of advisors, supporters, fundraisers, researchers, and advocates, united by one purpose: to make life better for everyone affected by dementia. Everything we do must be worthy of that purpose. That's where you come in.
Please note that the internal post title will be known as Company Secretary and Governance Lead.
We're looking for a Company Secretary and Governance Lead to play a vital leadership role in ensuring our registered charity operates to the highest standards of governance, transparency, and integrity. This isn't just about compliance. It's about enabling an organisation to do its best work for the people who need it most.
Reporting directly to the Chief Operating Officer and working closely with the Chair of the Board of Trustees, Chief Executive, Executive Leadership Team, and Board Committees, you'll shape and strengthen our governance framework, creating the conditions for confident, informed decision-making that supports delivery of our strategy and our impact. If you're a strategic governance leader who combines technical expertise with strong relationships and a genuine belief that good governance matters, we'd love to hear from you.
Key Responsibilities
- Act as Company Secretary for Alzheimer's Society and its subsidiaries, ensuring compliance with Charity Commission and Companies House requirements.
- Provide trusted, expert advice to the Chair, Board of Trustees, and Executive Leadership Team on their legal, fiduciary, and regulatory responsibilities.
- Oversee governance arrangements, ensuring effective information flow and clear decision-making structures across the organisation.
- Develop and lead a team of governance professionals, fostering a culture of high performance, collaboration, accountability, and inclusivity.
- Lead the design and continual improvement of our governance framework, embedding transparency, accountability, and evidence-based decision-making at every level.
- Serve as Whistleblowing Officer for the Society, championing integrity and openness in all governance processes.
- Support the governance team to deliver efficient Board and Committee meetings, forward planning, and statutory reporting.
- Build strong relationships across the organisation, helping teams see governance and compliance as enablers of effective, ethical leadership, not obstacles to it.
About You
You're a confident, collaborative leader who brings professional rigour without losing sight of people. You know how to advise senior leaders with authority and earn trust at every level. You can hold the big picture and the detail at the same time, and you genuinely care about the organisation you work for.
We're looking for someone who can:
- Demonstrate a strong track record of advising Boards and senior leaders on governance, compliance, and organisational risk.
- Bring excellent knowledge of charity law, company law, and the UK governance landscape.
- Communicate complex information clearly and credibly, whether to lawyers, trustees, or people who've never read a governance report in their life.
- Lead with authenticity and integrity, building trusted relationships across all levels.
- Drive continuous improvement, simplifying processes and fostering a culture of learning and accountability.
- Lead and develop a small team, championing their collaboration and professional growth.
- Model Alzheimer's Society's values of Determination, Better Together, Compassion, and Trusted Expertise in everything you do.
This role is home-based with occasional travel across England, Wales, and Northern Ireland.
Important Dates:
- The deadline for applications is 23:59 on Sunday 1st March 2026.
- Interview invites will be issued from 2nd March 2026.
- First stage interviews will take place across W/C 2nd March and 9th March 2026.
- The Involvement (lived experience) Panel will take place W/C 16th March 2026.
- The Competency Panel interview will take place at our Crutched Friars London office, with dates to be confirmed.
- Shortlisted candidates will have the opportunity to meet virtually with our Chair of the Board of Trustees prior to any offer of employment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Programmes Administrator (Operations & Delivery)
Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region
Contract: 6 months (continuing subject to funding)
Hours: 37.5 per week
Salary: £25,000 (pro rata)
Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)
About Us
We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.
About the Role
This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.
If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.
What You’ll Be Doing
- Coordinating training workshops and events for mentors and staff
- Supporting mentor recruitment, onboarding, and engagement
- Managing programme communications and bulletins via Brevo
- Administering DocuSign and maintaining accurate records
- Tracking and monitoring DBS checks and suitability processes
- Managing delivery, safeguarding, and enquiries inboxes
- Providing admin support across regions, including mentor engagement
- Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR
What We’re Looking For
You’ll be someone who is:
- Passionate about improving outcomes for young people aged 14–25
- Highly organised, detail-focused, and comfortable juggling priorities
- Experienced in event administration
- Confident using digital systems and learning new tools
- 2 years experience in HR and general administration, operations, or programme support
- Calm, professional, and confident handling sensitive information
- Proactive, adaptable, and happy supporting across teams and regions
- Committed to safeguarding and safer recruitment practices
Why Join Us?
- Be part of a mission-driven organisation making real impact
- Play a vital role in safe, high-quality mentoring delivery
- Work with a supportive, values-led team
- Opportunities to learn, grow, and shape better systems
How to Apply
To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.
️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Contract type: Fixed term to end December 2026
Hours: This is a full-time post [35 hours per week], however, we welcome applicants with proposals for shared working arrangements or other flexibilities. We are also open to applicants with an interest and expertise in one or more of the devolved nations who wish to apply on a part-time basis.
Location: Home based and flexible with some travel across the UK.
Closing date: Wednesday 18th March 2026
Reward package: £51, 000 - £57, 000
Overall Purpose
NHS Charities Together is at a critical stage in its strategy and needs to ensure the NHS charity sector and its operating environment in Scotland, Wales and Northern Ireland is well understood, supported and positioned for sustainable growth. This fixed-term role will build understanding of, and support the development of, the sector across the devolved nations by combining strategic scoping, membership and financial modelling, and future planning with practical implementation. The postholder will strengthen insight, partnerships and capacity, and help scope what an effective investment, support, and resourcing model for NHS Charities Together’s work in the devolved nations might look like, to maximise impact for patients, staff and communities.
Overall Objectives
1. Build a robust evidence base across Scotland, Wales and Northern Ireland by mapping, scoping and modelling the NHS charity sector, including membership and income-generation potential, to inform strategic planning and sector support.
2. Strengthen member capacity and capability by providing advice, guidance, and practical support to NHS charities in the devolved nations, working closely with other NHS Charities Together teams - including membership and other relevant functions - to ensure coordinated, high-quality support and engagement.
3. Enhance the profile and influence of the NHS charity sector across the devolved nations by building strong relationships with stakeholders, supporting strategic plans and communications, and acting as a bridge between regional insight and NHS Charities Together’s wider work and offer.
4. Support organisational strategy and future planning by contributing to the design and delivery of programmes and initiatives, working collaboratively across teams, and scoping what an effective investment, support, and resourcing model for NHS Charities Together’s work in the devolved nations might look like to maximise impact.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
1) Lead mapping, scoping and modelling of the NHS charity sector across the devolved nations, including membership growth, income-generation potential and future opportunities, to provide a robust evidence base for strategic planning.
2) Analyse trends, risks and opportunities in each devolved nation, using predictive and horizon-scanning work to inform organisational strategy, partnerships and programme delivery.
3) Build and maintain strategic relationships with NHS bodies, Government departments and other relevant agencies and organisations in the devolved nations, strengthening partnerships that support sector development.
4) Support the development and delivery of strategic plans, programmes and communications, including scoping future investment, support and resourcing models for the devolved nations, to enhance the sector’s profile and maximise impact.
5) Work with the membership and other teams to ensure high-quality advice, guidance and support to NHS charities across the devolved nations, helping them build capacity and capability to engage effectively in programmes, partnerships and initiatives.
6) Hold and apply devolved nations-specific health and care policy, strategy and contextual expertise, ensuring programmes, plans and communications are informed by local policy, strategy and sector context.
7) Work collaboratively across NHS Charities Together teams, including programmes and communications, to ensure coordinated support, effective delivery and shared organisational learning.
Deliverables
The following deliverables are indicative of the focus of the role during the fixed-term period and may evolve in response to organisational priorities, learning and the external environment.
- A clear and well-evidenced mapping and analysis of the NHS charity sector in Scotland, Wales and Northern Ireland, including income-generation potential, membership context and future opportunities.
- Insight and recommendations to inform NHS Charities Together’s strategic and operational approach to working in the devolved nations, including partnership opportunities, opportunities, investment, resourcing and development needs.
- Practical support and capacity-building activity delivered with NHS charities across the devolved nations, informed by sector insight and member needs.
- Strengthened relationships and engagement with NHS bodies, government departments and relevant agencies in the devolved nations to support collaboration and sector development.
- Defined approaches to membership relationships in the devolved nations, developed in collaboration with the membership team and informed by regional insight.
- Contributions to strategic plans, programmes and initiatives, including both design and delivery elements, working closely with teams across NHS Charities Together.
- Clear and accessible communication of learning and insight to colleagues and stakeholders, supporting shared understanding and informed decision-making.
Other Duties
- Act as a champion for NHS Charities Together and NHS charities.
- Visibly live NHS Charities Together’s values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Together’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload and working effectively as part of a team.
- Adhere to relevant legislation, best practice, policies and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
- Represent NHS Charities Together as needed.
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
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