Database Officer

Part time, permanent position 

15 hours per week (over 2 days or 4 half-days)

Based in Reading

Pro rata salary in the range £9,002 - £11,002 pa (Full time equivalent salary range £22,204 – £27,138 pa)

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to women.

PACT currently has 2 community projects, Alana House Women’s community project and Bounce Back 4 Kids.  Alana House is a women specific support project supporting vulnerable women with complex needs and those at risk of offending to help them make changes in their lives and Bounce Back 4 Kids is a support programme for children and families affected by domestic abuse.

PACT’s communities work aims to empower beneficiaries to take control of their lives by identifying the underlying issues related to their problems and facilitating a positive plan of approach to address these issues and work towards improving personal circumstances and outcomes. 

The Database Officer will be responsible for maintaining the Lamplight database and any other information systems used to ensure accurate and relevant information is captured effectively, supporting the Communities Team as required. The postholder will be responsible for inputting, processing and analysing data in Lamplight and Microsoft Excel to produce accurate regular and ad-hoc reports for both Alana House and BB4K, as well as providing data as required for other PACT departments. 

We are looking for someone with previous database and/or data capture administration experience in a team setting, with experience in analysing data, interpreting reports and identifying trends.  You will have excellent skills in creating and formulating spreadsheets and a thorough knowledge of Outlook and Word.  Knowledge of the Lamplight database system would be an advantage.

To succeed in this role, you will need to be resourceful and have the ability to work in a team environment and independently when required.  With a keen eye for accuracy and detail you should be well organised, able to cope with pressure at times, and be able to demonstrate empathy with vulnerable people.

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, further information and how to apply are avaiable on our website.

Closing date:  noon, Wednesday 10th February 2021

Interviews: Tuesday 23rd February 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

We look forward to hearing from you!

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 120 staff.

The IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The Integration Officer will serve as coaches to refugee clients enrolled in the Resettlement Integration in Southeast England (RISE) project. The Integration Officer will be the main point of contact for clients enrolled in the project, delivering one on one and group integration activities.

Key Working Relationships:

Position reports to Project Manager - RISE. Position works closely with the Senior Integration Officer and Local County Council partner staff.

Key Accountabilities

• Facilitate Cultural Orientation and civic engagement group sessions virtually and in person on everyday life in the UK for refugee clients;
•  Recruit, screen and enroll participants for project activities through referral and follow up with local council partner staff;
• Lead refugee leadership group meetings and workshops, facilitating guest speakers and field trips;
• Recruit, train and supervise volunteer mentors to work with newly arrived refugee families;
• Complete integration self-sufficiency plans with clients up to 5 years after arrival to assess strengths, barriers and needs, providing one on one coaching and follow up;
• Research and identify services and resources that enable clients to meet their short and long-term goals and facilitate external referrals;
• Assist with project logistics, such as setting up the training rooms, preparing participant materials and organizing guest speakers
• Input client information in database and assist with tracking and reporting and administering assessments. Ensure client interaction is documented and conduct follow up with clients by phone and in person;
•  Effectively collaborate with external partner organizations and internal coworkers.

PERSON SPECIFICATION

Essential

•  Excellent written and oral communication skills: the ability to communicate effectively with colleagues and clients in English and Arabic
• Must be willing to travel between West Sussex and Hampshire via public transport or personal vehicle
• Minimum two years working with refugees, migrants or other vulnerable populations;
• Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;
• The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;
• Ability to handle confidential documents and sensitive information;
• Excellent organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;
• Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft teams, zoom, skype.

You must have the right to work in the UK.

The application deadline for this role is midnight between 25th and 26th January 2021. Interviews will take place on 28th and 29th January 2021. 

IRC-UK strives to be an equal opportunities employer. IRC-UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

The trustees are wishing to appoint an experienced senior manager to lead the further development and establishment of The Joshua Tree as both a credible provider of quality support services to families impacted by childhood cancer and as the organisation of choice for affected families seeking a supportive environment throughout all the stages of their personal and difficult journey. The Joshua Tree is ideally placed to meet these needs having a beautiful and purpose-built resource centre in the heart of Cheshire completed in the early part of 2020 and a skilled, compassionate, and committed team of staff and volunteers. At the heart of its ethos is the desire to provide more than anything else a quality experience for beneficiaries for as long as they need it, and this drives everything that we do. 

Assistant Case Examiner - London

£60600

• Do you hold a professional CCAB (or equivalent) Accounting qualification?
• Do you have recent financial reporting experience with a good knowledge of the accounting and audit regulatory environment?
• Do you have previous investigation or forensic experience?

If so, read on, our clients mission is to serve the public interest by setting high standards in the accounting and audit sectors, and holding those in breach of regulatory standards accountable. They undertake professional disciplinary investigations and enforcement actions. Many of these investigations are large, complex, and high-profile and may require liaison with other investigatory bodies in the UK

The Role:

The role involves the day-to-day management of enquiries and assisting the Head of Case Examinations and Enquiries in making determinations under the applicable enforcement procedure(s). Enquiries range from urgent highly complex and high-profile matters of major public interest to dealing with smaller ad hoc complaints. Particular responsibilities of the role include:

• The end-to-end management of complex enquiries with minimal supervision in accordance with the team's policies and procedures. This includes:
• preparing requests for information from relevant sources.
• analysing the information received to determine appropriate outcomes.
• drafting papers for referral to the Conduct Committee.
• responding to complainants.
• Compiling regular and ad hoc management information.
• Building and maintaining relationships as well as sharing information (where appropriate) with the relevant internal as well as external stakeholders such as regulatory/law enforcement bodies
• Supporting and deputising for the Head of Case Examinations and Enquiries as required
• Assisting with Enforcement Division project activities as required

You will focus mainly on Accounting professionals such as CFO's and Finance Directors. This is an exciting time to join this organisation as they become a new body with further powers and responsibilities, and you may input directly into future codes, governance and regulations relating to Directors as well as input into setting policy and regulations

The Person:

The successful candidate will be someone with a relevant post-graduate professional qualification, recent experience of financial reporting or audit and a good knowledge and understanding of the audit, accounting, and actuarial regulatory environment. Investigation or forensic accounting experience is desirable but not essential. Candidates will be expected to demonstrate the competencies set out below:

• Strong intellect and good judgement
• Strong influencing skills (particularly in relation to complex technical matters)
• Excellent written and oral communication skills including experience of drafting complex, formal reporting materials
• Excellent analytical skills with the ability to process information to determine its relevance and make sound recommendations
• Experience of organisational change and the ability to adapt in the face of a changing regulatory and procedural landscape; and
• Excellent stakeholder management skills.

In return you will enjoy protecting the public interest by maintaining high standards within the UK for an organisation that actively promotes a healthy work/life balance, offers a range of benefits and a professional yet "family feel" culture

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

Reprieve has ambitious and exciting plans towards realising our vision for the world, and the Development and Outreach Team is responsible for ensuring we have the funds needed to achieve our goals. The Grants Fundraising Officer will be directly responsible for developing a pipeline of prospective funders and generating new income from trusts, foundations and statutory bodies (with a focus on the US and in Europe), whilst managing and maximising a portfolio of grant relationships and building the profile of Reprieve and our partners through applications to relevant awards.

We are looking for an experienced fundraiser with a strong track-record of successful applications to charitable trusts, foundations, and statutory bodies, and someone with the professionalism, energy, creativity and drive to seek out and make the most of funding opportunities. You do not necessarily require experience in raising funds for human rights causes, but you do need to be able to rapidly get to grips with Reprieve’s key areas of work and the impact we seek to achieve, and be able to articulate this to donors in a way that is accessible, accurate and compelling.

The Development and Outreach Team is a small and close-knit team, so you will need to be both self-sufficient and a team player. You will regularly collaborate with people across Reprieve, from caseworkers, to the finance team and operations, as well as local partners and fellows. You will be an excellent communicator with a passion for Reprieve, and the willingness to muck in on all tasks big or small in order to ensure that Reprieve is in the best position possible to keep delivering justice and saving lives.

For full details and information on how to apply please see the job description and person specification.

Position Objective:

To oversee PETA UK's legacy programme, including marketing plans for Augustus Club promotion, working as the first point of contact for the completion of estates

Term of Employment:

• 12-month maternity cover
• Remote working with occasional attendance at team meetings in London 

Reports to:

Major Gifts and Planned Giving Director

Primary Responsibilities and Duties:

• Administer legacies in a professional and approachable manner, to include correspondence with solicitors and other interested parties
• Maintain departmental information, files, and records related to legacy estates
• Act as the first point of contact for and grow and mature relationships with stakeholders and external groups in order to obtain necessary information
• Work with various stakeholders on contested legacies, collaborating with other charities when needed
• Develop and manage the marketing strategies and web presence of the legacy-giving programme, identify trends and opportunities for fundraising in legacy marketing, and implement those strategies to broaden awareness of the Augustus Club
• Work across the organisation to develop compelling legacy propositions, and communicate to supporters how important and desirable legacies are to PETA
• Respond to enquiries and requests for assistance from Augustus Club members and planned-giving prospects
• Document pertinent information about planned-giving members for the purpose of enhancing and building relationships
• Assist with PETA's annual internal audit by providing the auditors with accurate and up-to-date estate information as requested
• Perform research related to planned-giving members
• Remain current on estate-planning practices as well as fundraising techniques and methods used in the non-profit sector, attending professional training seminars as needed
• Keep up to date on probate and tax laws, informing the team of any changes
• Work on mailings targeted at Augustus Club prospects
• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details about specific global PETA programmes
• Maintain and expand knowledge of relevant departmental software (e.g. Revolution Online, ResearchPoint, Raiser's Edge, and Convio) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings
• Handle donor e-mails, letter correspondence, and telephone communication in a timely and professional manner
• Work with the major gifts and planned giving director on all aspects of legacy work
• Perform any other tasks assigned by the supervisor
• Maintain strict confidentiality at all times

Qualifications:

• Minimum of one year of planned-giving or other development experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated, exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to interact with donors in a professional and personable manner
• Proven ability to organise and manage multiple projects simultaneously and effectively
• Proven ability to use initiative and work independently
• Proven experience of legacy fundraising and administration
• Knowledge of relevant software (e.g. Revolution Online, ResearchPoint, Raiser's Edge, and Convio)
• Ability to insert files into databases using high levels of precision and attention to detail while maintaining confidentiality
• Commitment to PETA's objectives

Job Description - Part-time Senior Fundraiser (Trusts) and Communications Officer

Tom’s Trust provides psychological support for children with brain tumours and their families, currently in the East of England and in the North East. We are a small, dynamic, charity, with a vision that all families will in the future have this support and a new strategy to make this happen.

An exciting opportunity has arisen for the appointment of a motivate, skilled, supportive individual to join our dynamic fundraising team.

Role: Senior Fundraising and Communications Officer
Based: Cambridge (Whittlesford) but with some homeworking if wished
Hours: Part-time, 21 hours per week, with flexibility

Requirements

• Minimum of 2 years fundraising experience, specifically with success in applying for grants and trusts; good communication skills both in writing and in person, ideally including writing for websites and other digital work
• Drivers Licence and use of car
• Good IT skills essential
• Some experience of marketing useful
• Salary: £15,000 - £20,000 per annum (dependent on experience)

As Senior Fundraiser and Communications Officer, you will be responsible for continuing to develop our Case for Support and for putting together large applications for grants and trusts, including creating project budgets. You will have experience with Wordpress and maintaining website content, with skilled and inspiring writing, and good technical skills creating images for social media, websites and newsletters.

You will be confident using Microsoft programmes, particularly Word, Excel and PowerPoint. Experience with Donorfy or a similar database would be a bonus.

The ideal candidate will have proven experience of developing and implementing fundraising strategies and ability to create motivating and inspiring proposals to trusts and foundations. You will be a confident speaker for presentations and talks and have an experience in building trust and relationships with supporters.

Closing date: 12 January 2021.To Apply and for More Information, please email your CV. Interviews in January with the aim to start asap. No agencies please.

Support Officer- Mental Health

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Camden based intensive supported housing service for individuals with Mental Health. This scheme works in partnership with the NHS, giving you a great opportunity to work closely with professionals such as Psychologist’s and Occupational Therapists, as well as the close-knit, friendly team of 4 Support Officers and 1 Specialist Support Officer.

• Location: Camden, Cliff Road
• Salary: £23,001 per annum
• Contract: Full time 11 month FTC with potential to become permanent
• Shifts: 37.5 hours per week varying from 08:00-16:00, 10:00-18:00 and 13:00-21:00. You will be required to work 3 out of 6 weekends and do roughly 5 sleep-in shifts each month (13:00-23:00 then 08:00-14:00 the next day).

Your responsibilities will include:
• Undertaking key work sessions, support planning, risk assessments and needs reviews.
• Creating an environment that promotes opportunities for our customers to develop, learn and enable skills towards independence
• Use SMART goal planning to provide needs led holistic support
• Support customers to develop the necessary skills to live independently, and to access training, education, and work.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
• Experience of working with people that have a mental health diagnosis, either in a support capacity
• Knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
• Must be able to commit to the early and late shifts, including 3 out of 6 weekends and roughly 5 sleep-in shifts each month

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Islington based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.

• Location: Islington - additional travel to a nearby scheme to offer support
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Two shift patterns – either 8:00am – 4:30pm or 12:30pm – 8:30pm Tuesday-Thursday. 9:00am – 6:00pm Friday-Monday. Required to work every other weekend.

Your responsibilities will include:

• Carry out assessment to identify and prioritise needs
• Use SMART goal planning to provide needs led holistic support
• Develop and maintain positive links with clients and key stakeholders
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Support customers to develop the necessary skills to live independently, and to access training, education and work

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• Experience of working with vulnerable children and adults with complex needs
• Good communication skills and the ability to engage with, and respect the needs of vulnerable people
• A good understanding of the issues affecting young people with complex needs
• Housing sector knowledge including housing benefit applications
• Good IT skills to manage and maintain administration and recording systems

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Support Officer to join us in our Hackney based supported housing service for young individuals with complex needs. From day one you will work as part of a small, close-knit team to provide exceptional support and prepare the clients for independent living and a positive move on.

• Location: Elderfield Road, Hackney
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with potential to become permanent
• Shifts: Week 1: 4 day week, Week 2: 6 day week alternating. Friday–Monday: 10:00am – 6:00pm. Tuesday-Thursday: 8:00am – 4:30pm or 12:30pm – 8:30pm. Required to work every other weekend.

Your responsibilities will include:

• Carry out assessment to identify and prioritise needs
• Use SMART goal planning to provide needs led holistic support
• Develop and maintain positive links with clients and key stakeholders
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Support customers to develop the necessary skills to live independently, and to access training, education and work

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• Experience of working with vulnerable children and adults with complex needs
• Good communication skills and the ability to engage with, and respect the needs of vulnerable people
• Knowledge of the housing sector including benefit applications
• Strong IT skills to manage and maintain administration and recording systems
• Good knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Want to help scale up some of the best innovations to social problems?

Do you want to support us to scale up solutions to the world’s most pressing social needs? Interested in working in an innovative, flexible and dynamic team? We’re looking for someone to join our UK team as a Programme Officer supporting with the delivery of our flagship Scale Accelerator programme, funded by The National Lottery Community Fund.

The organisation

Spring Impact is an organisation with a bold social mission.

We work with social impact projects around the world that are doing truly transformative work but are frustrated that they are reaching fewer people than they could. We help these organisations develop the plans, the systems and the processes they need in order to reach many more people.

We support organisations primarily through direct consultancy with charities and social enterprises. We also run training and publish tools supporting mission-driven organisations to understand how they can scale and reach more people. We also aim to influence the sector, with a focus on trusts and foundations, to create an environment that supports mission-driven organisations with proven solutions to scale them up. 

Spring Impact is a registered charity, but one that operates with bags of entrepreneurial drive. We are innovative, imaginative and highly skilled in doing a lot with a little. The team you will be joining are an exceptional bunch who have been drawn from highly successful careers in a variety of fields and who have chosen to focus their talents on scaling social impact.

The programme

Scale Accelerator is Spring Impact’s flagship programme. It provides fully-funded support to some of the most exciting mission-driven organisations in the UK, helping them to develop the strategies, plans and systems they need to reach more people and change more lives. Supported by The National Lottery Community Fund, it has the potential to make a real difference to how the UK social sector scales impact.

The role

We are looking for someone to join our dynamic and growing UK team to support the Programme Manager to coordinate and deliver the Scale Accelerator programme.

This role combines the opportunity to provide hands-on support for charities and social enterprises (helping shape and deliver the group-based element of the programme, and provide coaching support to alumni) with the chance to support and influence the wider sector in the UK (by supporting our funder advocacy work and sharing scale-related tools and learning with the wider sector).

We are looking for candidates with a passion for supporting the UK not-for-profit sector to develop. You will be confident in taking responsibility for your own work and communicating complex information, and will be driven by the opportunity to learn and develop within the role.

Other details

• Salary: starting at £26,700 per annum. Salary may be negotiable dependent on previous consultancy experience
• Fixed term (18 months)
• Work location is London Bridge, London (Exact location TBC as the team is currently relocating to the London Bridge area)
• Starting from February or March 2020
• You will need existing permission to work in the UK
• Full time, with option for part time (3 days per week plus)

Deadline and interview dates

Deadline for application: 5 pm, Tuesday 19th January 2021.

Shortlisted candidates will be invited to a short telephone interview, taking place on Monday 25th January 2021.

A smaller shortlist will then be invited to a final video interview, taking place on Thursday 28th and Friday 29th January 2021.

Please keep these dates free and be aware that there will be a short notification period before each interview.

Diversity

Spring Impact understands that in order to provide the best possible advice to our diverse client base across a wide range of sectors, we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, gender identity, sexual orientation, religion, disability, and socioeconomic background.

Safer Recruitment Practices for COVID-19

We know there are many challenges with recruiting staff during the COVID-19 pandemic. Being unable to meet candidates in person, needing to recruit new staff in a timely manner presents its own challenges.  Spring Impact have adjusted its recruitment practices to ensure the safety of candidates and our staff whilst adhering to Government guidelines.  To keep you fully updated throughout the recruitment process, we will:

• Continue to accept applications submitted through the recruitment platform
• Notify shortlisted candidates of interview or assessments via email or telephone
• Arrange interview using appropriate technology – primarily Zoom
• Notify successful candidate by telephone with confirmation email

However, in the event that it is possible and desirable to do this interview face to face, in order to ensure that candidates face no barriers to attending interview, Spring Impact will reimburse the train fare of anyone travelling from outside of London.

Flexible working

Because we understand that an office-based 9-to-5 will not suit everyone, staff at Spring Impact are encouraged to make use of our generous flexible working policy. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between office-based and home working. We are also happy to discuss further accommodations you may require to fulfil this role.

We are open to hearing from candidates that would prefer a part-time role, as long as the candidate is able to work at least 3 days a week.

Your career at Spring Impact

This post is fixed term for an 18-month period in line with the funding period for the Scale Accelerator programme.  Potential to transition into another position within Spring Impact upon programme completion, as fit and business need allows.

To make an application

You will need existing permission to work in the UK to apply for this role.

To make an application please submit a written application, carefully following our guidance below.

The written application should include:

• An email / cover note, detailing:

• Which role you are applying for
• How you heard about the job
• When you would be available to start
• Whether you are interested in a part time role (if so, how many days)
• Whether you require any reasonable adjustments in the interview process (including details)
• Confirm that you have the right to work in the UK for at least the 18 month contract period
• Confirm that you have a degree and which institution this was from (this is for due diligence purposes, the recruiters will not see this information)

• A supporting statement of no more than 500 words, demonstrating:
   
  • Your understanding of Spring Impact’s mission and what, therefore, attracts you to the organization and to the Scale Accelerator programme in particular
  • The respects in which your skills, knowledge and experience are a good fit for the role, with specific reference to the Job Description and Person Specification

Please note: We are committed to diversity and want to reduce room for unconscious bias in our recruitment processes. Therefore please do not submit a CV and do not include your name or university attended in your supporting statement.

We aim to keep our recruitment processes as fair and open as possible. We are therefore unable to meet with potential candidates before interview. If you have any questions about specific elements of the application process, please direct your enquiries to [email protected] email address.

Please note that the job offer will be subject to references.

Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our team as a Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a motivated, flexible and committed Support Officer to join us at our exceptional self-contained accommodation for young parents with complex needs in Hackney. You will be responsible for support plans, risk assessments, customer reviews, undertaking Parenting Assessments, developing parenting skills and independent living skills. You will ideally have experience of working with young parents and have demonstrable experience of parenting work/parenting assessments, family support, child protection and some experience of care proceedings.

• Location: Hackney
• Salary: £23,001 per annum
• Contract: Full time 6 month FTC with possibility of becoming permanent
• Shifts: Week 1: 4 day week, Week 2: 6 day week alternating. Friday–Monday: 10:00am – 6:00pm. Tuesday-Thursday: 8:00am – 4:00pm or 12:30pm – 8:00pm. Required to work every other weekend.

Your responsibilities will include:

• Ensure the service is running at exceptionally high standard and meeting all the service specification outlined by commissioners
• Undertaking keywork sessions, support planning, completing risk assessments and needs reviews
• Undertaking parenting assessments and providing support to the parents
• Prepare clear and concise reports for meetings related to the welfare of the child
• Facilitate and encourage effective customer participation, consultation and feedback within the service.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• You will have an in-depth knowledge of child development and the impact of abuse on a child’s wellbeing.
• You will have experience of planning 1-1 work with hard to engage parents and undertaking observations as part of the assessment process.
• Experience and knowledge of safeguarding legislation
• Completing reports for statutory meetings (child protection/professionals’ meetings etc)
• Knowledge of the Housing Sector and benefit applications
• A good understanding of issues faced by young parents that live in supported accommodation and have statutory services involvement
• A good understanding of steps required before moving on to independent living.

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £23,001 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

The Neighbourhood Officer’s core role is to develop and maintain relationships with our customers, providing tenancy management services and acting as the named point of contact for a patch of properties The Neighbourhood Officer acts as an important interface with customers, and also works as part of a team providing overall Housing Management functions.
The Neighbourhood Officer has a key responsibility in ensuring that our customers receive a high quality service, are kept well informed, and have a relationship with the organisation that is based on trust and mutual respect. The Neighbourhood Officer is supported in this role by a team of specialist colleagues.

Specific Accountabilities and Performance Standards:

• Delivers excellent customer service and achieves high levels of customer satisfaction
• Delivers an excellent service in relation to tenancy management, meeting performance targets as
  directed across all objectives
• Ensures empty properties are re-let promptly and that customers are guided and supported through the moving in and moving out processes
• Delivers a high standard of estate management
• Maximises the collection of rent and other charges
• Enables customers to engage with the organisation and influence how services and improvements are provided and delivered to consistently high standards
• To contribute to the effective running of the service and to participate in a culture of continuous improvement. To include offering support, guidance, encouragement and imparting knowledge to
  colleagues.
• Corporate Role

No job description can be entirely comprehensive and the job holder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the post within the organisation.

You must be able to show the following skills and abilities:

• Customer Focus
• Team work
• Make things happen
• Seek and evaluate information
• Assertive, professional behaviour
• Commercial and entrepreneurial
• Written communication

Please see attached the full job description for more information.

For Baby’s Sake Programme Officer

This post is recruiting to the established London Three Boroughs team and will be based at Queen’s Park Children Centre, but will be home-based during COVID-19 restrictions This role is responsible for the establishment, development and maintenance of the team’s administration and case management systems and the collection, collation and input of data for the For Baby’s Sake London and CONNECT teams.

For Baby’s Sake is evidence-based and the quality and analysis of data is central to case management and the delivery and development of the programme.

The post holder will be required to work with The For Baby’s Sake Trust staff at its central office and with multi-agency staff in the London Three Boroughs and in localities where For Baby’s Sake CONNECT is operating.

As a Programme Officer, you will have:

• Excellent communication skills in all formats, demonstrating tact, fluency, clarity and the ability to summarise and convey complex information
• A passion for data and excellent data handling and IT skills, and advanced Excel skills in particular, to play a pivotal role in the collation, storage, analysis and presentation of data related to For Baby’s Sake and its service users
• Organisational flair and discipline, ability to work on own initiative whilst also being a team player
• The initiative, resourcefulness, flexibility and resilience necessary to work in a changing environment
• Willingness to embrace work challenges with the intention of delivering success, by utilising time management skills and the ability to prioritise effectively to meet timescales

For Baby’s Sake is an innovative, therapeutic, trauma-informed programme working with all family members supporting a recovery framework to overcome the devastating effects of domestic abuse, acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish.

There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to co-parent their unborn baby, although they do not have to be in a relationship, and we work with the families until the baby reaches the age of two.

The programme is delivered through area-based teams, including one covering the three London boroughs of Westminster, Kensington & Chelsea and Hammersmith & Fulham.  This year a new For Baby’s Sake CONNECT team will work remotely serving families in various locations.

The position is full-time on a permanent contract.  Full details, including the job description, person specification and background briefing information can be found in the relevant attachments.

To apply, please click the Apply button for application details. 

Closing date: Midday on Monday 25th January 2021

Shortlisted candidates will be informed by close of business on Tuesday 26th January 2021 and interview date will be on Monday 1st February.