Change delivery senior officer jobs in Birmingham
Director of Professional Standards & Accreditation
Home based (with regular UK travel)
circa £65,000 pa
Full time – 35 hours per week
The Director of Professional Standards and Accreditation is a senior position focused on establishing, overseeing, and upholding the standards that support professional registration and the award of professional titles within the cyber security industry. The role is responsible for overseeing operations that support the Councils core duties to:
• Set and enforce the standards of competence and behaviour required of those whose name is included of the Register of Cyber Security Professionals;
• Approve qualifications, certifications and assessment routes delivered by third party providers recognised as leading to professional registration;
• Award the professional titles of Chartered, Principal, Practitioner and Associate cyber professional and associated specialist designations.
• Determine continuing competence and CPD requirements to support ongoing entitlement to remain on the Register and hold a professional title in cyber security.
• Investigate complaints related to the professional conduct, competence or fitness to practice of registered cyber security professionals and enforcement of sanctions where deficiency or failure is determined.
• Acting as the Council’s principal authority on professional assessment and accreditation, the Director will also serve as the strategic interface with Ofqual, QAA, and other qualification regulators, ensuring national recognition, consistency, and public trust across all pathways—from vocational and apprenticeship routes to higher education and chartered levels.
• The Director of professional standards & Accreditation will have direct line management responsibilities and will be accountable for the wider professionalisation team and outcomes, including the direct delivery of the Associate professional registration title.
Key Responsibilities and Functions:
• Standard Setting: Develop and implement the ethical code, process for ethical complaints and professional competency standards that registrants must meet and adhere to.
• Regulatory Oversight: Accountable for the accreditation and quality assurance of bodies licensed to provide recognised assessments or routes to registration with The Council.
• Policy Development: Contribute to the development of policy for The Council, ensuring it aligns with the organisation’s vision and statutory responsibilities.
• Compliance & Enforcement: Ensure that registrants comply with the standards and regulations applicable to them and take action when non-compliance occurs.
• Public Protection: Protect the interests of consumers by promoting high professional standards within the cyber security profession.Job Description | Director of Professional Standards & Accreditation
• Strategic Input: Provide advice and guidance on matters of professional registration, standards, assessment and quality assurance including Licensed Body accreditation to the leadership team and The Council Board of Trustees.
• Stakeholder management and collaboration: Work closely with our key partners including UK Government, Regulators, Industry, Academia and licensed bodies and engage them with our vision and mission.
- Ensure effective co-ordination and collaboration with volunteers to feed into the quality improvement cycle and growth of the Council (expert advisory panels/groups/moderation/TAPs etc)
- Co-ordination and oversight of the Ethics Committee and Panel.
• Leadership and Management: To recruit, manage, supervise and support the individual members of staff for the professionalisation team, including setting and agreeing objectives within the organisation’s appraisal framework.
Required Experience and Skills
Professional Expertise:
• Deep understanding of the processes and requirements that underpin the development, implementation and upholding of professional standards including competency frameworks, ethical codes and practice guidance.
• Substantial experience leading accreditation, assessment, and quality-assurance functions in a chartered, regulatory, or Ofqual-aligned organisation
• Knowledge and experience of assessment methodologies, validation, qualification design and structure, internal and external quality assurance and moderation approaches to support the recognition of routes to professional registration and award of professional titles.Job Description | Director of Professional Standards & Accreditation
• Experience with qualifications and career pathways – shaping progression routes, aligning with industry standards, and ensuring recognition nationally/internationally.
• Strong grasp of the UK education and qualification ecosystem, Ofqual, QAA, apprenticeships, higher-education frameworks, and national occupational standards, capable of aligning professional recognition with formal qualifications.
Essential Experience:
A minimum of ten years of significant experience operating in comparable organisations to UKCSC whether Chartered Institutes, professional associations or regulatory bodies with a public interest purpose to set and uphold professional standards, maintain a Register and award professional titles.
Regulatory Principles:
Understanding of professional regulation and the role it plays in providing public assurance, trust and confidence.
Strategic Thinking:
Ability to think strategically and contribute to the future direction of the cyber security council and wider cyber security profession.
Analytical & Problem-Solving Skills:
Capacity to interpret data and develop solutions to complex issues and drive continuous improvement.
Communication & Interpersonal Skills:
Exceptional written and verbal communication skills, able to represent the Council with clarity and authority to boards, regulators, and external partners.
Commercial & Business Acumen:
Sound business and commercial awareness to sustain and expand the Council’s professional-registration community.Job Description | Director of Professional Standards & Accreditation.
Leadership and Management:
• Experience of managing and leading a high performing team, with a management style that empowers others.
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.
• Experience of engaging and working effectively with committees, public-interest boards, and volunteer stakeholders as part of development activities.
• To carry out such tasks as the COO/CEO may from time to time deem necessary for the effective and efficient functioning of the Council.
• Reporting requirements and attendance at key strategic meetings.
• Record of representing an organisation at national level with credibility and gravitas.
Accreditation and Qualification Expertise:
• Experience in education and training accreditation.
• Knowledge or experience of the education pathways (apprenticeships to degrees).
• Good understanding of the UK education system.
• Understanding of competence-based assessment methodologies (portfolios, experiential learning, exams, interviews).
To apply, please send your up-to-date CV, along with a covering letter showing how you meet the personal specification and key duties via the email application button.
Closing date for applications: Friday 15th May at 12:00pm
Please send your up-to-date CV, along with a covering letter showing how you meet
the personal specification and key duties via the application button
Thank you!
Accommodation-Based Services Manager
We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.
This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Accommodation-Based Services Manager
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £40,000
Contract: Permanent
Closing Date: 25th May 2026
You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.
We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services
The Role
As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.
You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.
Key Responsibilities
- Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery
- Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover
- Take overall responsibility for safeguarding practice, including oversight of high-risk cases
- Ensure robust risk assessment, safety planning and casework standards
- Oversee referrals, admissions, occupancy and move-on processes
- Ensure effective housing management, including rent systems, housing benefit and arrears monitoring
- Maintain oversight of health and safety, property compliance and refuge security
- Lead on quality assurance, audits, monitoring and continuous improvement
- Ensure accurate reporting to funders, commissioners and senior management
- Manage budgets and monitor expenditure
- Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally
About You
You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.
You will:
- Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development
- Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services
- Have strong expertise in safeguarding and managing high-risk cases
- Be able to lead, motivate and develop teams to deliver high standards
- Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes
- Be confident managing competing priorities and driving service improvement
- Be a strong communicator with the ability to influence and build partnerships
- Be committed to equality, diversity and anti-discriminatory practice
- Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)
- Ability to participate in an on-call rota and work flexibly
Why Work Here
- Be part of an award-winning, specialist “by and for” organisation
- Take on a senior leadership role with real influence and impact
- Lead services that directly change the lives of women and children
- Work within a supportive, experienced and values-driven organisation
- Access ongoing professional development and opportunities to shape services
Important Information
- This post is restricted to women under Schedule 9 of the Equality Act 2010
- Enhanced DBS check required
- The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment
You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
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Experience of developing and implementing fundraising strategies aligned to organisational objectives.
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Experienced team leader who can motivate, inspire and guide others to deliver results.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Strong knowledge of Scottish charity regulations, governance and compliance requirements.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
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Ability to use insight and ambition to shape pipeline and stewardship planning.
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Understanding of CRM systems.
Desirable
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Ability to deliver training to staff or volunteers on processes or systems.
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Experience of community, events, volunteering and partnerships and philanthropy fundraising.
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Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
Registered Charity
21 - 50
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.