Change delivery senior officer jobs in Birmingham

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this, Kairos now seeks a strategic and experienced Finance & Impact Lead to join our Senior Leadership Team and drive the financial health and demonstrable impact of our charity.

Reporting to the Chief Executive, you will be the custodian of our financial strategy, compliance, and data integrity. The role involves leading the annual budgeting and forecasting cycles, managing all financial operations—including statutory accounts and audit—and ensuring strong financial controls. A key component is translating complex financial and performance data into clear, compelling impact reports for funders, trustees, and senior leadership.

If you are driven by both financial excellence and purpose-led impact, we encourage you to apply.

Overview of Role                               

Job Title: Finance & Impact Lead

Post Salary: £40,000 per annum

Working hours: 37 hours per week. Will attend quarterly evening meetings of the Board of Trustees.  

Reporting to: Chief Executive

Contract: Permanent 

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP. Hybrid working between office and home. 

*Due to the nature of our work, this post is restricted to female applicants only under Section 9 of the Equality Act 2010.  An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role. 

Overview of Post

The Finance & Impact Lead is a strategic role responsible for ensuring the overall financial health and sustainability, compliance, and demonstrable impact of the charity. A member of the Senior Leadership Team and reporting to the Chief Executive, the role encompasses leading the financial strategy, overseeing the annual budgeting and forecasting cycles, managing all day-to-day financial operations (including statutory accounts, audit, and cashflow), and maintaining strong financial controls. Additionally, this position acts as the custodian of organisational data, focusing on developing systems for data collection, ensuring compliance, and translating complex financial and performance data into clear, compelling reports that demonstrate the charity’s effectiveness and impact to trustees, funders, and senior leadership.

Main Responsibilities

Financial Leadership & Strategy

• Lead the organisation’s financial strategy, ensuring sustainability and alignment with mission and organisational priorities.

• Provide clear, high-level financial insight and modelling to support strategic decision-making. 

• Monitor organisational performance against budget with variance analysis and recommendations.

Planning, Budgeting & Forecasting

• Oversee the annual budgeting cycle and produce accurate forecasts highlighting trends, risks and opportunities.

• Work with the Senior Leadership Team to produce robust budgets, forecasts and narrative insights.

Financial Management, Controls & Reporting

• Produce high-quality accounts and financial analysis to inform decision making.

• Ensure strong financial controls, compliance with statutory obligations and effective cashflow management.

• Lead all year-end processes, statutory accounts and the external audit/examination, ensuring compliance with the requirements of the Charity Commission, Companies House, HMRC and the Pensions Regulator.

• Oversee and manage day to day finance operations, including income processing, expenditure, payroll, banking and cash management. 

• Manage month-end processes, reconciliations and the preparation of quarterly management accounts for Trustees.

Grant, Contract & Fund Management

• Work with the Fundraising and Development Lead to formulate funding bids to maximize sustainable income and to ensure expenses are not double funded.

• Ensure all funders are invoiced promptly and in accordance with contract schedules to support timely receipt of funds and maintain healthy cash flow.

• Provide costings, financial models and value-for-money analysis for bids and contracts.

• Track expenditure against funder requirements, ensuring accurate, timely reporting.

• Oversee the procurement and management of key contracts such as IT, facilities, suppliers and insurance, to ensure efficiency and value. 

Data Stewardship & Evidence Generation

• Act as the custodian of organisational data, ensuring data integrity, completeness and GDPR-compliant processes.

• Develop and maintain data-collection systems that capture financial, operational, outcomes and impact information.

• Work with the services leads to gather high-quality quantitative and qualitative data that reflects women’s experiences.

Impact Reporting & Insight

• Produce clear, compelling financial, performance and impact reports for senior leadership, trustees, funders and commissioners.

• Translate complex data into meaningful insights that demonstrate organisational impact, effectiveness and growth.

• Support strategic planning and funding bids with evidence-based insight and scenario analysis.

Person Specification 

Qualifications

• Professionally qualified accountant (CCAB body such as CIPFA/ACCA/CIMA) or equivalent, with evidence of CPD.

• Additional training or experience in impact measurement, ESG, or sustainability reporting desirable.

Experience

• Significant experience in charity finance, including management accounting, budgeting, and SORP-compliant reporting.

• Demonstrable experience of KPI-based reporting and funding compliance.

• Experience in impact measurement and/or ESG reporting in the charity or social enterprise sector desirable

• Experience leading audits, preparing statutory accounts, and managing Gift Aid and VAT for charities.

• Track record of improving financial controls and processes.

• Experience with finance systems (e.g. Quickbooks) and data integration.

Knowledge & Skills

• In-depth knowledge of Charities SORP (FRS 102), fund accounting, and charity sector regulations.

• Strong understanding of impact measurement frameworks (e.g. Theory of Change, Social Return on Investment, ESG standards).

• Advanced analytical skills, including financial modelling and impact analysis.

• Excellent communication skills, with the ability to present complex information clearly to non-finance audiences.

• High proficiency in Excel and business intelligence tools such as Microsoft Power BI

Values & Behaviours

• Mission-driven, collaborative, and committed to Kairos’s values.

• High integrity, professional scepticism, and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

To apply, please complete an application form or if you prefer send your CV with a cover letter setting out how you meet our role requirements.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so please don't wait - apply now! 

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

About GNDR

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

About the role

GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations. 

With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.

In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.

If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.

Overall scope of the role

The remit of this post will cover the following core responsibilities:

• Strategic financial oversight
• Funding, grants and partnerships
• People, culture and organisational development
• Systems, logistics and IT
• Legal, risk and compliance
• Governance and board support
• Strategic leadership
• Line management and team development

Candidate requirements

We are ideally seeking candidates with:

• Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
• Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
• Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
• Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
• Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
• Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
• A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values

Eligibility

Eligible candidates must have the right to work in the UK.  Candidates will need to be able to travel internationally when necessary. 

This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.

Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.

We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.

For a full job description and person specification please follow the link below.

Start date

We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.

Please note: we are unable to accept incomplete applications.

Contact information of our HR team are availble on our website, please follow the application link below.

Closing date

11 March 2026 at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

Week commencing 16 March 2026

Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.

Our commitment to equity, diversity and inclusion 

We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.

We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.

Our benefits and wellbeing

At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations.  Find out more about our approach to wellbeing and our benefits on our website.

Flexible working

In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location. 

If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process,  please contact our recruitment team.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

The Opportunity 

The Finance and Operations Manager will provide financial expertise and support the Head of Finance & Operations (HFO) to deliver high quality financial management in budgeting, forecasting, and monthly reporting.

The role will also support the HFO in the organisation's operations functions, ensuring that legal and operational governance is delivered on time and to a high standard, that SMF is is compliant in Health & Safety (H&S), General Data Protection Regulation (GDPR), insurance and other operational matters. The role holder will provide support leadership on the organisation's IT function and deliver training to all teams in matters concerning finance and operations. 

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Key Responsibilities:

1. Finance:

• Oversee the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the HFO, Chief Executive Officer (CEO) and Operations team. 
• Ensure that our accounting software is consistently up to date with the correct information.
• Work with the HFO on management information to enable the SMT and trustees to monitor progress and performance, make effective decisions and plan for the future.
• Financial information to support income development including budgets, income tracking and analysis and funder reports.
• Support the development of the annual organisational budget with the HFO, in liaison with the CEO and management team and provide support in developing departmental / project budgets as relevant.
• Manage how the organisation applies and reports on VAT. 
• Alongside our appointed accountants prepare Year End accounts, end of project accounts, and work with the appointed accountants to ensure the Accounts are completed, approved, and filed on time.
• Manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.
• Devise and implement effective and efficient procedures, including the introduction of a purchase order system and a new ethical procurement policy.
• Maintain the payroll function of the organisation and be the lead point of contact with our external payroll provider. 
• Conduct reviews and evaluations for cost-reduction opportunities.

2. Operations:

• Support the Data Protection Officer (the HFO) for the organisation, in liaising with the Information Commissioner's Office (ICO) appropriately, ensure that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures, and ensure that the organisation meets its Data Protection requirements.
• Support the HFO in overseeing operational matters such as insurance, H&S, buildings maintenance and asset register; work closely with the management team to ensure awareness, compliance, and procedures that are effective and efficient for staff and volunteers. Where appropriate, escalate concerns and issues to HFO.

3. Strategic Responsibilities:

• Work closely with management and trustees to provide and develop financial and operational expertise; contribute appropriately to the development and management of organisational strategies, service proposals and development of the organisation.
• Lead on the appropriate understanding and training at each level of the organisation on how operational and financial systems work and support their role.
• Ensure that financial and operational policies and procedures meet the highest standards, reflect the charity’s ethos effectively and support the organisation’s strategic development; champion inclusivity (including Equity Diversity and Inclusion (EDI)) and sustainability (in the widest sense).

4. Line Management

• Day-to-day people management
• Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work
• Review work outputs, monitor and quality assure work
• Manage and report on performance; deliver performance reviews
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth
• Recruit and induct new team members  
• Reasonably support well-being: provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports

See attached job description for more detail on the key responsibilities in the role

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

Essential:

• Part/fully qualified as an Accountant, or equivalent relevant experience
• Significant experience of working in a finance role in an organisation with a turnover of £1m or more  
• Hands on experience of maintaining a financial software package 
• Experience of working with financial systems to prepare financial reports and management accounts
• Experience in managing the operational aspects of an organisation, including risk assessments, GDPR etc.  
• Excellent knowledge and understanding of bookkeeping and general financial and accounting principles  
• Numerate and able to use an accounting software package  
• IT Literate, including experience of Microsoft Office software and excellent skills in using Excel and Word  

Desirable:

• Experience of working in a finance role for a charity
• Experience of Accounts IQ accounting package
• Experience of preparing finance reports relating to project grants/restricted funding from a range of donors 
• Knowledge of charity accounting and the Charities SORP (Statement of Recommended Practice) 
• Knowledge of Salesforce CRM

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. 

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:

1) Why would you like to work at the Social Mobility Foundation? (250 words max.)

2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)

3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom. 

Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs

Dimensions (budget holder, level of contract/systems etc responsibility):

• Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers
• Controls budget >£20m per annum
• Responsible for headcount of circa 200 colleagues including managers and trades
• Member of the Property Services Senior Leadership Team
• Representation at operational panels to support Compliance Delivery
• Organisation leader

Created/Reviewed date: October 2025

Role Purpose

Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos.

Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service.

Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making.

Key Accountabilities

• Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation.
• Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered.
• Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve.
• Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards.
• Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe.
• Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan.
• Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives.
• Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases.
• Lead on external audits, inspections and regulatory reviews.
• Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery.
• Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant.
• Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies.
• Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities.
• Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice.
• Ensure a sustainable suite of competent specialist Supply Chain partners is in place.
• Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility.
• Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

This role is linked to and funded by the Volunteering for Health programme and the contract date reflects the anticipated programme timetable.
 
Salary: £43,500 - £48,000
Reporting to: Programme Lead
Hours: Full Time (35 hours per week)
Location: Hybrid/Remote working, and national travel to be expected.
Key Relationships: Programme Leads, CEO, COO, Director of Development, AD Policy & Influencing, AD Finance and Operations, Trustees, External Partners.
 
Overall Purpose
 
The Influencing Project Manager will work as part of a flexible team to develop, lead and manage the stakeholder engagement, influencing and communications elements of the Volunteering for Health programme.
 
Volunteering for Health is a £10million learning programme focused on testing, building and growing healthcare volunteering infrastructure. The programme has invested in fifteen systems across England who are navigating complex health systems to ensure that volunteering is embedded as a system wide NHS asset.
 
The team is responsible for developing and delivering the ‘learning and support’ and the ‘influencing and communications’ elements of the national programme, in partnership with NHS England and CW .
 
We have reached an exciting stage where we can turn our local learning into national change. By using the inspiring stories and impact from our programme, we want to show healthcare leaders what is possible. We are positioning our learnings to prove that volunteering infrastructure is a vital solution for a modern and sustainable health service aligned to the NHS 10-year Health Plan.
 
Overall Objectives

• Work collaboratively and strategically with a wide range of stakeholders including our member charities, NHS Trusts, VCSE organisations, funders, and government officials.
• Develop compelling narratives and high impact campaigns that resonate with diverse audiences and mobilise stakeholders at every level.
• To identify and leverage cross-sector themes and opportunities to scale impact across health, social care, and the voluntary sector, underpinned by robust horizon scanning and a commitment to innovative, non-traditional problem solving.
• Support the programme to maximise its impact and reach through bringing partners and stakeholders together.

 
KEY RESPONSIBILITIES
 
Stakeholder Engagement & Collaboration

• Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce plans collaboratively.
• Manage stakeholder relationships, ensuring effective communication and engagement.
• Provide support to funded partnerships, enabling their development and to become high performing.
• Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities.
• Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals.
• Building and maintaining a stakeholder database to reflect the opportunities for system change at local, regional and national level.

 
Project Design and Development

• Create plans with clear objectives, time lines, milestones and budgets, ensuring that projects and campaigns are financially sustainable and cover our costs.
• Lead processes to capture and synthesise information, and insight to support the development and design of approaches.
• Proactively build knowledge and understanding in volunteering and healthcare to support wider organisational learnings in these domains.

 
Delivery and Management

• Deliver engaging and thought-provoking communication and influencing plans to elevate our funded partnerships.
• Oversee workstream governance, risk management, and reporting processes, maintaining strong administration and compliance throughout.
• Regularly review and monitor impact against our strategic goals.
• Support internal resource planning to ensure efficient staffing and best use of our team.
• Manage project resources and staff effectively, fostering a collaborative team culture and supporting and developing team members to perform.
• Provide line management and support to staff as required.

 
Learning and Evaluation

• Work in a way to embed learning and insight capture into business as usual.
• Commission and manage external consultants where appropriate, ensuring quality and alignment with project aims.
• Lead learning events, and convene stakeholders to support the capture of insight.
• Support in the development of insight and related policy positions in relation to initiatives being managed, working closely with policy colleagues to identify system gaps and potential solutions.
• Ensure projects contribute to learning, including supporting the dissemination of what works and how to scale successful approaches.

 
Other Duties
 
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
How to Apply
 
The closing date for applications is 23.59 on Sunday 15th March
Provisional interview date: Thursday 26th March.
 
Please submitted your CV and a covering letter outlining how you meet the job description and person specification. The supporting statement should be no more than 2 sides of A4.
 
In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and/or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.
 
REF-227 022

About Us 

The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.

We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice. 

Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.

Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation. 

About Your Role

This role is central to how the organisation functions day-to-day.

The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.

This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.

You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.

Key Responsibilities

Executive Support

• Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.

• Support our Director level with diary management and bookings as required.

• Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.

• Prepare agendas, briefing notes and supporting materials for meetings.

• Coordinate travel, logistics and key engagements.

• Track actions and follow-ups to ensure timely completion across priorities.

Operations & Administration

• Act as a central intake point for operational and administrative requests.

• Prepare invoices and expenses for approval and support payment workflows.

• Coordinate room bookings, event logistics and forward planning.

• Support finance processes in collaboration with the outsourced finance team.

• Manage projects, create and maintain operational project trackers, records and documentation.

• Provide administrative and logistical support to programme delivery as required.

• Support fundraising administration and reporting requirements.

• Provide light communications and coordination support as needed.

Systems & Process Development

• Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.

• Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.

• Create and maintain clear operational processes and documentation.

• Support the selection and introduction of appropriate tools and systems where required.

• Contribute to the development of more structured, predictable ways of working.

About You

• You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.

• You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.

• You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.

• You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.

• You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.

• You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.

• You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.

• You work well with senior stakeholders and external partners, communicating clearly and professionally.

• You are trusted to handle confidential and sensitive information with discretion.

• You are calm under pressure and able to respond effectively to changing needs and priorities.

• You are open to learning new systems and tools and adapting as the organisation evolves.

We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.

The National Youth Agency is looking for a Head of Business Development.

Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.

Key Responsibilities

As Head of Business Support, you will:

• Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
• Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
• Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
• Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
• Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
• Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
• Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
• Lead on market research, business planning, and the development of commercial proposals and pitches.
• Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
• Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.​​

​The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.​​

The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.​

In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. ​The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.​​

We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement. ​​

Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.​
 

Please follow instructions on the Charity Job website and you will be redirected to our website.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 18 March 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Internal Job ID: 010
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
 
Overall Purpose
 
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
 
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
 
Overall Objectives

• Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
• Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
• Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
• Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
• Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
• Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.

 
Key Responsibilities
 
The main duties and responsibilities of the role holder are as outlined below:
 
NHS Charities Together Fundraising Strategy

• Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
• Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
• Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
• Oversee prompt, accurate, and heartfelt thanking processes for all donations.
• Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
• Lead stewardship for donors giving up to £25,000.
• Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.

 
Sector Fundraising Support

• Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
• Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
• Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
• Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
• Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
• Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.

 
Team Leadership & Compliance

• Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
• Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
• Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
• Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
• Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
• Contribute to a culture of strategic philanthropy across the organisation.

 
Other duties

• Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
• Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
• Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.

 
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
Competencies
 
Teamwork – ‘One charity’, working within and across teams

• Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
• Builds strong relationships internally, and models a ‘one charity’ approach.
• Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support

 
Building trust and respect – listen, feedback and learn

• Provides clear leadership, fostering a strong team and supporting individuals to perform.
• Models our values through their work, seeking to support colleagues and understand their perspectives.
• Proactive and adaptable to support the wider work of the organisation as required

 
Responsibility – owning your part in our success

• Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
• Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.

 
Professionalism – creating an environment to achieve success

• Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
• Takes a learning approach to ensure we continually improve our fundraising
• Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code

 
Stakeholder focus – understanding the needs of our key stakeholders and audiences

• Passionate about supporting NHS charities and helping them to increase their income.
• Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
• Ensures our stewardship and fundraising work does not compete with members.

 
Acumen – Sound decision-making

• Adapts and shapes appeals and campaigns based on learning to deliver success.
• Identifies and shapes member support around what is most effective.

 
PERSON SPECIFICATION
 
Qualifications/Education:
 
Desirable

• Fundraising Qualification, Chartered Institute of Fundraising, or equivalent

 
Knowledge, Skills and Experience:
 
Essential

• Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
• Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
• Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
• A passion for thoughtful, accurate and timely donor stewardship
• Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
• Experience managing external relationships with suppliers
• Strong interpersonal and communication skills.
• Experience of leading and managing successful teams, providing clear direction and creating a values-based culture

 
Desirable

• Experience in individual giving or retention programmes
• Experience in developing corporate partnerships.
• Experience working within an NHS charity or large health-related fundraising environment.
• Consulting or advisory experience, or of providing specialist advice

 
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
 
REF-226 887

Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action. 

Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement. 

You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market. 

This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery. 

Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you. 

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.

Timeframes 

Closing date for applications: Midnight 24th March

Virtual interviews – Tuesday 1st or Wednesday 2nd April