Chief executive jobs

Young Citizens is seeking a Business Development and Special Projects Lead to support a critical year of fundraising, income generation and partnership development. This role supports the special projects work with the CEO and will work with the senior team to lead on the income and visibility opportunities that unlock our delivery for our three-year strategy.

Your Role’s Purpose

Year 1 of this role will be focused on business model development, income generation and strategic partnerships. Working closely with the CEO and senior management team, you will help shape, test and secure new funding and commercial opportunities that position Young Citizens for long-term sustainability and impact. The special projects element includes supporting the developmental design of our future business model, charity strategy and public affairs work.

This role is ideal for someone who enjoys building, creating and working at pace to achieve great results within a small team. You will be rapidly developing propositions, forging partnerships and converting ideas into credible, funded initiatives. You will play a central role in strengthening our relationships with funders, institutions, corporates and sector partners, while supporting wider organisational development projects.

Young Citizens works at the intersection of education, democracy and civic life, and this role offers a unique opportunity to influence how active citizenship is funded, delivered and embedded across the UK.

In Year 1, your primary focus will be to:

• Develop and drive income/fundraising with existing channels, including grant funding, partnerships and commercial activity.
• Build a strong pipeline of income opportunities, working closely with the CEO to convert prospects into funding
• Produce high-quality business cases, funding bids, proposals and presentations of our work
• Design and execute new funding models and partnership opportunities alongside the CEO’s updated strategic plan
• Lead staff member for strategic engagement with funders, corporates, policymakers and sector stakeholders.

Alongside this, you will contribute to priority special projects that support Young Citizens’ organisational growth and external positioning.

Who We’re Looking For

This role is not just open to traditional fundraisers or partnership managers. As long as you have the seniority and expertise leading results, you might come from a charity, social enterprise, consultancy, policy or start-up background. What matters most is your ability to confidently progress a pipeline of opportunities, build partnerships, generate income and deliver results.

We are interested in a wider pool of candidates with 5+ years in the working world, possibly from other start-ups or programme design focus instead of 'trad' fundraising roles'. If you are a high-performer who wants to focus on corporate partnerships, external relations and business success, this role may be right for you—talk to us.

We’re looking for someone who is:

• Entrepreneurial and proactive, with a strong interest in business development and income generation
• Confidently able to design and deliver on their ideas, instilling confidence and get results with high-level stakeholders
• Highly professional writer and communicator, able to produce strong proposals and pitch deck materials
• Commercially aware, with an ability to spot and shape fundable opportunities
• Excels at working closely with senior stakeholders including the CEO, able to predict needs and are responsive to what gets the best results
• Organised and adaptable, able to own multiple priorities in a small, fast-moving organisation
• Technically capable, making data systems like Salesforce easily integrated into their workflow
• Distinctly motivated and/or experienced in social impact, education, democracy or civic participation

Please note the pay scale of this role is determined by the demonststrable strategic seniority the person brings in managing others and organisational outcomes alongside technical role skills above.

Success in the first six months of this role will look like:

• Immediate management and confidence securing existing income contracts with corporate and funding partners of £200,000+
• Tactical, high-volume stakeholder engagement campaigns to increase sponsorship and new income opportunities
• Leading the development of improved business modelling, pricing structures and income streams that create a more sustainable base
• Operating with professionalism, improving processes and keeping organisational priorities at the forefront

Why join us?

• Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
• Shape and strengthen the delivery of our flagship national programmes.
• Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
• Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.

If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.

A few useful notes to apply:

This is a 12 month fixed contract starting as soon as possible. 

• The closing date for applications is 11pm on Sunday 22 February 2026. We encourage you to apply ahead of the deadline, as shortlisting will begin on Thursday 12 February. However, as long as this advert remains live, first‑round interviews have not yet been finalised.
• Please submit a covering letter of no more than two pages outlining your interest in this role. Applications without a covering letter cannot be reviewed. We are unable to progress applications that do not demonstrate direct or clearly transferable experience.
• If you have any questions before applying, please contact our HR team.

For a full overview of the role and responsibilities, please see the job pack for more details.

HEAD OF PARTNERSHIPS & DEVELOPMENT

About Us

Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses. 

For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.

We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.

About You & The Role

You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.

The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.

Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.

Key Responsibilities

• Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach

• Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations

• Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers

• Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners

• Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices

• Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery

• Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers

Benefits

• Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.

• Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.

• Season Ticket Loan: Interest-free season ticket loan available to support travel costs.

• Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.

• Supportive working environment: A small, collaborative and ambitious team.

#Fundraising #HeadOfDevelopment #Partnerships #CorporateFundraising #CorporatePartnerships 
#SeniorFundraising #SocialImpact #London

SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.

This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.

This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.

Key responsibilities:

Manage day-to-day finance operations, including income, expenditure and bank reconciliations

Prepare monthly management accounts and support budget monitoring

Maintain accurate financial records in line with charity accounting requirements

Support payroll processes and liaise with external providers

Prepare information for audits and work with external auditors

Support finance-related reporting for trustees, funders and senior managers

Ensure clear financial procedures and strong internal controls are followed

About you:

You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.

You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.

A commitment to SANE’s values and an interest in supporting mental health work are essential.

Our Time Charity is seeking an experienced Corporate Fundraiser to help grow vital income through meaningful, long-term partnerships with businesses and corporate supporters.

This role plays a key part in delivering our fundraising strategy by connecting purpose-driven organisations with our mission to support children and families affected by parental mental illness. You will build and steward corporate relationships, develop partnership and sponsorship proposals, and represent Our Time Charity to external audiences.

Working closely with the CEO and wider team, you’ll help secure funding that directly supports our KidsTime Workshops and wider programmes – enabling children to feel supported, understood and less alone.

This role is ideal for someone with experience in corporate fundraising, relationship management or partnerships, who enjoys building connections, telling compelling stories, and turning shared values into lasting impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

LRMN's Finance Assistant works closely with Finance Manager (FM) to maintain LRMN’s financial records, ensuring that all transactions are accurately and timely recorded to support the FM producing the reporting data for the management accounts and the monthly bank reconciliation.

As Finance Assistant you will:

• Post purchase invoices daily in QuickBooks, aligned with Salesforce records, ensuring PDFs are uploaded and costs correctly allocated

• Process petty cash claims in QuickBooks with supporting receipts, accurate budget allocation, and petty cash reconciliation in liaison with the FM

• Record and post all bank and card expenses monthly in QuickBooks, with receipt/invoice uploads

• Review trade creditors reports with the FM to ensure invoices are captured for weekly payment runs

• Raise sales invoices in QuickBooks as required

• Review trade debtors reports with the FM and monitor timely invoice payments

• Assist and liaise with the FM and CEO as required

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

Youth Hub Lead

Organisation: Fit For Life Youth (FFLY)
Salary: £40,000 per annum
Hours: Full-time (36 hours per week)
Location: Kensington and Chelsea (with key responsibilities in Chelsea area)

About Us
Fit For Life Youth (FFLY) is dedicated to empowering children and young people (CYP) aged 8–19 through dynamic, inclusive, and impactful youth services. We work across Kensington and Chelsea to provide safe spaces, engaging activities, and opportunities that help young people thrive.

The Role
We are seeking an experienced and passionate Youth Hub Lead to oversee the delivery of high-quality youth hub services, primarily in Chelsea (World’s End and surrounding areas). This is a leadership role that combines strategic planning, hands-on delivery, and team management.

You will:

• Lead and manage youth hub operations across Chelsea and Lancaster Youth Hubs.
• Develop innovative programmes that reflect the voices and needs of young people.
• Manage a team of 5 Youth Workers and recruit volunteers.
• Build and maintain partnerships with schools, local organisations, and stakeholders.
• Act as Designated Safeguarding Lead for youth hub services.
• Play an active role in income generation and fundraising to ensure sustainability.

Key Responsibilities

• Direct and deliver a varied programme of youth activities, including holiday programmes, trips, and residentials.
• Champion FFLY’s values and foster a positive, high-performing team culture.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Represent FFLY at partnership meetings and deputise for the CEO when required.
• Monitor and report on service impact, ensuring funder requirements are met.

About You
We’re looking for someone who is:

• Experienced in managing youth services and leading teams.
• Skilled in partnership building and community engagement.
• Knowledgeable about safeguarding and committed to young people’s welfare.
• Creative, proactive, and able to inspire both staff and young people.

Essential Requirements

• Proven experience in youth work leadership.
• Strong organisational and communication skills.
• Ability to work flexibly, including evenings and occasional weekends.

Your aim will be to lead on developing a fundraising strategy and growing the museums' contributed income accross multiple fundraising channels.

Strategy: working closely with the Chief Executive, you will lead the development of a fundraining strategy to deliver contributed income across individual philanthropists, companies and grant makers.

Research and Prospecting: working alongside the Chief Executive, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management: using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation: using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meeting with key members of the team, workshop visits and private dinners.

Making the ask: you will be fearless in asking people to support the museum, and will support the Chief Executive with pitching to companies and writing grant applications. 

Stewarding Supporters: you will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programm that entertains, engages and encourages renewal.

Our ideal candidate would be:

• an outstanding fundraiser with a track record of securing four and five figure donations
• a fundraising professional experienced in working within at least one of the main areas of fundraising, membership, individual donors, grant makers or corporates.
• someone committed to providing outstanding, engaging and exciting donor and sponsor stewardship.
• someone able to build positive relationshipswith internal and external stakeholders, inclusing museum staff, guest artists, visitors,volunteers and Board members.
• someone excited about the prospect of working in a cultural organisation with inclusive storytelling at the heart of everything we do.
• a dynamic individual with the ability to work independently, yet collaboratively accross the entire organisation.
• someone committed to their own professional development, willing to share their knowledge, skills and experience.
• an excellent communicator, confident with technology.

For more than 30 years, War Child has been driven by a single goal: to ensure a safe future for every child affected by war. We work in some of the world’s most challenging contexts, reaching children as quickly as possible when conflict breaks out and remaining long after the cameras have gone. Through protection, education, community support and advocacy, we help children heal, learn and rebuild their lives. One child caught up in conflict is one too many, and we exist to make sure they are never forgotten.

We are now seeking an Interim Director of Finance & IT (maternity cover) to join our Leadership Group at a pivotal moment for the organisation. Reporting directly to our CEO, this role is about continuity, momentum and leadership. You will take responsibility for two critical functions and play a central role in shaping how War Child UK is funded, governed and enabled to deliver impact, both independently and as part of the wider War Child Alliance.

This is a role for someone who wants their expertise to matter. You will lead our finance and IT functions, ensuring our systems, processes and data provide the clarity and confidence needed to make bold, informed decisions. Your insight into income, cost and performance will directly influence how we invest, grow and maximise our fundraising potential.

Alongside this, you will play a key role in long-term financial planning and cross-Alliance collaboration, helping to build robust frameworks that support sustainable growth and accountability. Working with fellow directors, you will help steward the organisation as a whole, ensuring War Child UK remains resilient, ambitious and ready to meet the scale of the need we exist to address.

You will be a qualified accountant with significant strategic and operational experience. While prior international development experience is not essential, you will need to demonstrate the ability to build trusted relationships across cultures and geographies. Experience in a complex, fundraising-led organisation will be highly advantageous.

We are keen to hear from both experienced directors and senior leaders who are ready to step into their first executive role. If you are motivated by purpose, thrive in complex environments and want your leadership to create real change, we would love to hear from you.

Tall Roots is acting as an employment agency partner to War Child UK. For an informal conversation about the role, please contact Mark Crowley at Tall Roots.

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

Philanthropy Manager 
Up to £44,000 FTE per annum, £35,200 actual, plus 8% pension contribution 
28 hours per week 
Permanent role  
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions

An exciting opportunity to lead relationships with some of the League’s most influential supporters and secure transformational gifts that will help end animal cruelty in the name of ‘sport’. 

What You’ll Do: 

As our Philanthropy Manager, you will lead our major donor programme and manage a growing portfolio of high-value individuals, trusts and partners. Working closely with the Director of Fundraising, Chief Executive and senior stakeholders, you will identify, cultivate and steward influential supporters, making compelling asks and demonstrating the real-world impact of their generosity. Your responsibilities will include: 

• Developing and managing relationships with major donors, high-value individuals, family trusts and corporate partners
• Delivering an ambitious philanthropy strategy, annual plan and budget
• Building and maintaining a robust prospect pipeline through research, networking and relationship-building
• Working collaboratively with colleagues across the organisation to develop fundraising propositions, related income sources, such as family trusts and corporate partners, and donor updates

· Tracking performance, managing income reporting and maintain accurate records

Who You Are: 

We need a confident and inspirational relationship manager with a passion for animal welfare, who possesses: 

• Previous experience working with high-net-worth individuals, either in the charity or commercial sector
• Proven success in major gift fundraising
• A strong understanding of major donor fundraising principles

• Excellent written and verbal communication skills
• Experience using CRM systems and managing donor data.

Why Join Us: 

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.  

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter stating what days and hours you are available.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

KEY RESPONSIBILITIES:

Supporting the CEO

• Assist and support the CEO in the fulfilment of his/her responsibilities, including (but not limited to):
• Diary and other contact management, meetings booking and confirmation, including judgement on the level and appropriateness of engagement.
• Assist the CEO to prepare slide decks and other materials for presentations.
• Liaise with the Travel Officer and other departments to ensure all travel arrangements are made for the CEO as required. Liaise with internal and external stakeholders to schedule meetings with the CEO and to ensure venues and arrangements are well prepared.
• Meeting, greeting and booking rooms for any external visitors, acting in a friendly and professional manner.
• Circulating the agenda, booking rooms and capturing notes for Executive Team meetings.
• Ensure stakeholder contact details are kept current on ParalympicsGB’s  contact database.

Supporting the Board and ParalympicsGB’s governance

• In collaboration with the Chair and the Head of Governance and Compliance:
• Agree timings, locations and logistics for Board meetings, including booking rooms and providing refreshments.
• Ensure agenda and Board papers are uploaded to the Teams channel for Board members to access and assist with issues Board members may have accessing Teams.
• Prepare email responses, letters, briefing papers and other documents as required by the Chair in connection with BPA business.
• Support Board members in arranging meetings in connection with ParalympicsGB business
• Plan for Board members attendance for the Games, being the key point of contact sharing information with both the Board and internal planning teams.
• Support the Head of Governance and Compliance in preparing and managing member meetings, including NPC meetings, Election meetings and Annual General Meetings. Leading on:
• Ensure timings, venues and agendas are communicated to members and papers are made available to members.
• Book rooms for member meetings and arranging refreshments.
• Send out invitations and papers, collate the guest list, confirm numbers, accessibility & dietary requirements
• Ensuring changes in member contact details are kept current on the BPA’s contact management database.
• Support the Head of Governance and Compliance in processes around electing and appointing Board members, including appointment letters and induction information.

Events

Working closely with the Events and Projects Manager and internal event leads, help to coordinate the planning and delivery of the entire portfolio of ParalympicsGB external events. Ensure all events are planned and delivered to a consistent high quality.

• Ensure planning deadlines are met in a timely manner and that internal and external stakeholders have been consulted with as required.
• Provide expertise to event leads to ensure ParalympicsGB events address accessibility in the planning and delivery, and that all events have a consistent look and feel.
• Ensure all Health & Safety risk assessments are done and risks are being managed.
• Coordinate all room/venue bookings and catering arrangements
• Support with venue research and recces and attend venue planning meetings
• Send invites, manage responses and FAQs.
• Coordinate any additional logistics required e.g. gifting, branding, movement of equipment
• If required, provide event support on the day and/or arrange colleague support on the day.
• Work with colleagues to ensure lessons learnt from previous events are embedded into future planning.

Other

• Project Lead for Games Time Ticketing ensuring the successful delivery of this complex Games workstream.
• Support on the planning of major projects, such as Team Lodge and leading on the planning of project workstreams as required
• Provide support with planning and coordination of the ParalympicsGB Guest programme.
• Manage the ParalympicsGB inbox ensuring responses are provided in a timely manner and information is disseminated as required.

PERSON SPECIFICATION

ROLE REQUIREMENTS - SAFEGUARDING

Due to their engagement with the ParalympicsGB teams at both the Summer and Winter Games, an assessment process may be undertaken to determine whether or not the post-holder requires a DBS Disclosure and Barring Service (DBS) List check.

KNOWLEDGE SKILLS AND EXPERIENCE

Essential

• Excellent organisational and administrative skills

• Excellent interpersonal and verbal communication skills
• Precise attention to detail
• Well-developed time management skills, including the ability to set and meet deadlines and to prioritise work

• Strong written/ presentation skills
• Ability to self-start and be proactive in determining priorities and tasks

• Ability to manage projects

• Highly proficient in Microsoft Office tools including Word, Excel, Powerpoint and Outlook.
• Plenty of experience working in Microsoft Teams and with Sharepoint

Desirable

• Awareness of and sensibility towards disability issues
• Experience of a multi-stakeholder environment such as a membership organisation
• Experience of working in the high-performance sport system
• Experience of working in a charity or not-for-profit organisation

BEHAVIOURAL COMPETENCIES AND QUALITIES

• Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate
• Innovative and self-assured, able to work alone and self-manage
• Ability to build strong professional relationships and work within a team environment
• Working with integrity and honesty to gain the confidence and respect of others
• Committed, enthusiastic and motivated
• Willingness and desire to entertain new ideas and seize opportunities
• Willingness to accept and encourage constructive challenges
• A willingness to do what is needed to get the job done

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.  

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to: 

Excellence

Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.