Clinical Lead Nurse Jobs

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Hours: Full-time, 35 hours per week or part-time (0.8FTE)

Salary: £50,000 starting salary with annual increments based on tenure

Contract: Permanent

Medact brings together health workers to fight for health justice. We recognise that health injustice is driven by political, social and economic conditions, and we mobilise the health community to take action to achieve systemic change, working together towards a fairer, better, safer world.

We address some of the most pressing national and global threats to health and wellbeing including climate change, human rights abuses, militarism, nuclear weapons, institutional racism, and rising health and social inequality. We are a member-led organisation, and our members are made up of people who work in health and social care including nurses, doctors, midwives, and clinical researchers. We strive to embed anti-oppressive politics in our work and governance.

Medact has grown significantly over the last five years and is in an exciting new period as an organisation. As we develop our next five-year strategy we are looking to refine our campaigning and organising practice and grow our membership base to secure long lasting victories in our campaigns for health justice. 

About the role 

The new Executive Director will be responsible for leading the organisation in developing a new strategy to guide us through the next phase growth, while leading the team through an new political climate.

Grants fundraising is of particular importance to the role, and the successful candidate will be the lead person responsible for securing funding for our campaigning and organising work and maintaining strong relationships with donors. 

Our Executive Director will lead an experienced team and an organisation that deeply values collaborative working, consultative decision making, and a commitment to transparency. 

About you

We are looking for someone who is passionate about addressing health, climate, racial and economic injustice and the health impacts of conflict and militarisation, and who understands the vital role that health professionals have in making the connections between these issues and working for peace, to make the world a better, fairer and safer place.

You will have an understanding of the national and international framework within which Medact operates, and you will be able to demonstrate that your values and politics align with those of our organisation. Ideally you will have experience of working in health or with health workers, so that you have an appreciation of the culture within which they work and the potential of their contribution.

You will have strong leadership skills so that, valuing the collaborative approach of our team and respecting varying views, you are able to arrive at clear decisions. You will also have a track record in fundraising in similar fields and a good knowledge of a range of potential supporters.

We are open to applicants interested in applying for this role as a job share between two people. Please include in your application (i) your proposal for sharing the essential responsibilities of the role, (ii) considerations you think are key for sharing a role of this nature and seniority, and (iii) any proposed breakdown of time between post-holders.

Key dates:

Closing date: Monday October 7th, 9am

Interviews: w/c Nov 4th – w/c Nov 11th, date tbc

Our recruitment principles

Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We welcome applications from people with marginalised identities or lived experience of the issues Medact works on. If you have any questions or uncertainties about this position, and whether you are right for it, please do get in touch!

An exciting opportunity has arisen for a Head of Health & Safety to join our Estates Team. This role will require the successful candidate to ensure that The Children’s Trust realises its health and safety objectives, including setting the organisational strategy for health and safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Head of Health & Safety is the lead and designated “competent person” for all health and safety matters, including fire safety at The Children’s Trust underpinning the three key work streams: “safe care,” “safe workplace” (including occupational health and well-being), and “safe retail and (fundraising) events”. The role holder has the authority to require the immediate cessation of any unsafe working practices.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

For more information and for a copy of the candidate briefing pack please click

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from. 

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We are recruiting for a Head Chef to join our Catering team in our Cardiff and the Vale Hospice.

Hours: Full time - 37.5 hours per week

As the Head Chef, you will prepare nourishing well-balanced meals at a consistently high standard to our patients, visitors, staff and volunteers whilst maintaining a high level of food hygiene.

This is a hands-on role, where you will be required to demonstrate strong practical, imaginative and creative cooking skills. You will be well organised, flexible and pro-active in your approach to work. Excellent communication and customer service skills are also a must, together with the ability to self-motivate and manage your time effectively. You will have fantastic interpersonal skills together with exceptional levels of integrity and self-awareness

As an experienced people manager, you will be responsible for encouraging and motivating the team to perform at their best. You will have managed budgets, prepared staff rosters and of course selected suitable suppliers and placed orders.

This role covers the whole range of the catering service, including the patient food service, functions and buffets.

If you are looking for a truly rewarding role with genuine job satisfaction, this may just be for you.

What we're looking for:

• Experience in HACCP and COSHH
• Excellent team management and organisational skills
• Proficiency in Microsoft Office packages and email
• 706/1City and Guilds or equivalent
• 706/2 City and Guilds or equivalent e.g., Professional Cookery NQ (SCQF Level 5 and 6)

What's in it for you: 

• Salary - Marie Curie Clinical Pay Scale (aligned with AFC) Band 5 £28,834 - £35,099 per annum
• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Hybrid working
• Competitive Policy for parental/sick Leave  
• Continuous Professional development 
• Industry leading training programmes 
• Season ticket loan for travelling to and from work 
• Defined contribution schemes for Pension  
• Marie Curie Group Personal Pension Scheme 
• Loan schemes for bikes; computers and satellite navigation systems   
• Introduce a friend scheme 
• Help with childcare cost (T & C's apply)  
• Entitled to Marie Curie Blue Light Card  
• Entitled to Benefit-Hub Discount Scheme  
• Life assurance - for all employees  

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Advert closes: 25^th September 2024

Interview Date: Week Commencing 30^th September 2024

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.

This role will be subject to receiving an enhanced DBS criminal record check. 

We reserve the right to close this vacancy early.  Agencies need not apply.

This role is not open to sponsorship

An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.  As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.

• Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
• Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
• Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
• Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
• Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
• Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
• Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
• Prioritise work to complete assignments in a timely manner.
• Assist other members of the Site Services and Facilities teams as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date:  Interviews will be held as and when applications are received.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

An exciting opportunity has arisen for a Senior Estates Manager to join our Estates Team. This role will report into the Head of Estates and Health & Safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Senior Estates Manager has managerial, professional and technical responsibility for the operational estate team, bringing best practice and professional standards whilst ensuring compliance and regulatory standards are monitored and managed consistently and effectively across the estates function.  

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Do you have your own experiences of living with mental health challenges?

 

Could you draw upon your experiences of managing your own mental health conditions and maintaining your wellbeing, to inspire someone else to overcome the obstacles in their life by providing them with emotional and practical support.

 

Do you want to work with a leading advocacy charity organisation?

Then come and join us here at VoiceAbility.

Who are we?

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations and our Camden Crisis Team Peer Support Service is one of our involvement services.

We’ve been supporting people to have their say in decisions, around health, care and wellbeing for over 40 years. We make sure people are supported when it matters most.

Our service was co-developed back in 2015 by VoiceAbility and people who use the services.  This is now part of Reach Out Camden which is passionate about working together with Camden residents to design and deliver services that improve their mental health and for people to live healthy and fulfilling lives in a place where they feel connected to their community and have the right opportunities to thrive.

Your role will require you to provide one-to-one support for service users as they are discharged from the Crisis team, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based in one of the Camden Crisis Resolution Team offices.  The post is a permanent contract with a starting salary between £24,000 - £31,000 per annum pro rata.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:  

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues)
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

 

About the role

We have an exciting opportunity for a Peer Support Worker to join our team in the Camden Crisis Teams. We are looking for both full and part time staff, (working hours to be agreed, however, our service runs Monday to Friday, between the hours of 9am-5pm), on a permanent contract. Reporting directly to the Connections Team Leader.

Your role will require you to provide one-to-one support for service users, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based at in one of the Crisis Team offices either at Daleham Gardens or St Pancras Hospital. The post is a permanent contract with a starting salary between £24,000 - £31,000 pro rata depending on experience.

How will you make a difference?

You will work with the Peer Support Team and draw upon lived experience to assist service users to move forward positively.  Acting as a specialist resource to provide a unique perspective to service users. 

You will hold a small caseload to allow regular sessions to be held with the service user, maintaining confidential records, utilising VoiceAbility and NHS electronic records system.  Planning, implementation of and review of care packages, including parts of the individual care plan. 

About you

We’d like to hear from you if you

· Have lived experience of mental health challenges

· Have experience of accessing mental health services

· Have experience of being in a supportive and enabling role

· Able to demonstrate a general understanding of Mental Health issues, with a general non-judgemental attitude, and the range of services available to support them

· Have an understanding of confidentiality and can work within organisational policies and procedures and local health and social care polices, guidelines and process

· Have excellent interpersonal and communication skills, with experience of working within a multi-disciplinary group

· Are Professional, enthusiastic and engaging, a good listener, empathetic and have a positive “can do” attitude

· Hold an Enhanced DBS with Children & Adults Barred lists (or willingness to obtain) 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: midnight on 27th September 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interviews via Teams OR face to face: w/c 7th October 2024

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact us via our website

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.