Job Description

The Head of Communications and Marketing will develop and deliver a Communications and   Marketing strategy that: delivers highly effective marketing campaigns for shows and events;   promotes the Coronation Hall as a venue for hire; champions the Coronation Hall as a social   enterprise with charitable status and a community hub; delivers excellent communications to   customer groups including audiences, artists/performers, volunteers and members; develops   new audiences across Cumbria and the Lake District and; drives tickets sales, hires and other sources of revenue.

Main Responsibilities and duties:

•Set and manage budgets and work towards income generation targets agreed with the Director.

•Develop and have oversight of a strategy which addresses the communications, marketing, public and customer relations needs of the Coronation Hall and all its functions.

•Plan and implement marketing campaigns for all shows/events at the Coronation Hall including working closely with local producers, festival organisers and hirers of the hall to deliver a package of marketing support to promote their event at the Coronation Hall.

•Be responsible for the design, production and distribution of all marketing material assets for the Coro, to include the season brochures and other associated leaflets, posters and other materials both digital and print.

•Develop, maintain and grow a paid membership scheme that offers an exciting and attractive opportunity for loyal customers to engage with and contribute to the Coronation Hall and manage all communications with the membership.

•Work closely with the Volunteer Coordinator to develop a regular newsletter for volunteers and establish systems for maintaining effective communication with volunteers year-round.

•Be responsible for the design, production and distribution of newsletters and direct mail outs to the Coronation Hall’s various customer groups liaising with colleagues to develop content.

•Have oversight of the development of a new Coronation Hall website and responsibility for the ongoing maintenance and development of the website ensuring that it is constantly evolving, is up to date with relevant, engaging content and is user friendly to a wide range of audiences.

•Manage and grow social media as a key element of the communications and marketing strategy that is effective in actively engaging audiences and driving sales.

•Lead on the development of a database of image and video content for use across all outlets and platforms.

•Guard and champion the Coronation Hall brand at all times, ensure it is maintained across all production and establish it as a brand that is widely recognised and valued.

•Build and maintain strong relationships with media outlets, act as a primary press contact for the Coronation Hall and proactively drive press coverage locally, regionally and nationally.

•Have oversight of the Coronation Hall Box Office including management responsibility of Box Office staff.

•Work closely with the Head of Programming to grow audience numbers, increase diversity within the audience and drive growth within new demographics which will be identified through regular surveying and analysis of the box office data.

•Report to the board directly on strategy development, performance and financial issues.

•Undertake other tasks as agreed with the director. 

To apply

For further details, to download a recruitment pack and apply, please follow the link to our wesbite.

Closing date: Monday 24th February

Interviews:     Monday 2nd March

Inclusive Eye Health Director

The role is permanent and can be based in any CBM Global office.

While the world is making progress in tackling poverty, people with disabilities are being left behind. Too many people with disabilities face poverty, stigma and isolation and are denied the chance to go to school or earn a living. In addition, large numbers of people lose the ability to see, hear or walk because of conditions that could easily be treated or prevented.

Driven by Christian values, CBM works in the world’s poorest places to reach those who are most left behind. Working in partnership with Governments and local partners, we create long-term positive change: supporting people with disabilities to access education and healthcare, earn a living and be included in their communities; and treating and preventing conditions that can lead to disability.

Main objective of the role:

Reporting to the International Director, the position holder leads on CBM Global’s work in Inclusive Eye Health (IEH), which includes Neglected Tropical Diseases (NTDs). He/she formulates the IEH/NTD strategic plan, ensures that programmes are accessible and inclusive to all members of the community, establishes technical standards, directs delivery in coordination with other programme areas of CBM Global, ensures effective monitoring, evaluation and continual refinement of the plan. Leads on external representation and fundraising, ensuring the plan is resourced and promoted in collaboration with Member Associations.

We are looking for someone who will…

· Develop and oversee delivery of the IEH/NTD strategy, including setting overall strategic objectives, geographic priorities and fundraising strategy with institutional and other donors

· Support country planning processes, ensuring synergy with the IEH/NTD strategy

· Ensure that IEH and NTD project proposals meet agreed standards of design and quality for them to be presented to donors for funding

· Analyse policies, trends, data & research in eye health and NTDs in order to influence the external environment and improve and further develop CBM Global’s policies and practice

· Work with fundraising teams to develop relevant communication material for marketing & fundraising

· Identify and pursue funding opportunities from institutional and other major donors, in coordination with CBM Global Member Associations and Country Offices

· Pursue opportunities to work in consortia in order to increase income and leverage the impact of CBM Global’s IEH/NTD strategy

· Lead and manage a team of global and regional level experts for implementing CBM Global’s strategy in inclusive eye health and NTDs

· Ensure quality assurance of IEH & NTD programmes in terms of technical requirements, disability inclusion and developmental good practice

· Develop, scale up and document model IEH & NTD programmes with good practices to promote replication

· Support MEAL (monitoring, evaluation, accountability and learning) at all levels

· Provide high level representation on IEH & NTDs on behalf of the CBM Global Federation

· Oversee capacity building at country, regional and international levels

· Support the commissioning of research in order to inform and further develop CBM’s strategy, advocacy priorities and technical standards in IEH & NTDs.

We are looking for someone who has…

· Professional background in public health ophthalmology

· Background and relevant working experience in inclusive Eye Health and NTD programming, including in applying relevant tools and methods (PCM, participatory approaches etc.)

· Minimum of 5-10 years working experience in low and middle income countries

· Strong understanding of disability-inclusive approaches in line with the CRPD and SDGs and their application in IEH and NTD work

· Proven expertise in networking, advocacy and influencing with knowledge of key global and continental networks, having played an active part in such networks

· Knowledge, understanding and established relationships with key donors and stakeholders in IEH and NTD programming on global and regional levels

· Experience of working with DPOs/or self-help/community led groups

· Experience in managing large programmes and multidisciplinary and multi-cultural teams

· Experience in operational research

· Experience in teaching/ training/ coaching

· English professional proficiency. French and/or Spanish would be advantageous

· Good skills in MS Office.

The future jobholder will adhere to CBM’s values and commits to CBM’s code of conduct and Safeguarding Policy.

CBM encourages persons with disabilities to apply for this position. If you feel that this role would be a good opportunity for you, we would love to hear from you.

Useful Information

Shortlisting and Interviews

CBM is an equal opportunities employer and we are committed to ensuring all applications are treated fairly.

All applications are subject to our shortlisting process; if you are shortlisted, we will contact you and invite you to attend an interview. You will also be advised at this point if there will be any skills tasks to complete as part of the recruitment process.

Diversity Policy Statement

Everyone has the right to be treated with consideration and respect. CBM is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity and productivity of each individual. CBM aims to ensure that all staff, volunteers, donors, partners, contractors, and the general public are treated fairly.

This will be regardless of sex, sexual orientation, gender re-assignment, marital or civil partnership status, race (including colour, nationality, ethnicity, or national origin), disability, medical status, age, religion or belief, political opinion, social or economic status, or ex-offender status.

Employment Checks

All applicants must have the right to work in the relevant country. All offers of employment are made subject to the following criteria: Proof of eligibility and satisfactory employment screening, and three references satisfactory to CBM.

History of CBM Global

Until now, the CBM federation has been made up of 10 Member Associations (MAs) providing the vital link between persons with disabilities in 25 of the poorest countries, and people that have the interest, capacities and resources to help.

There have for some time been fundamental differences over how CBM should best place itself to contribute to the wider disability agenda. Earlier this year, it was agreed that a new federation – CBM Global – would be formed with a simplified governance and a greater focus on disability inclusion. And while our excellent field programmes will continue there will be a greater emphasis on the interconnection between programme, advocacy and advisory work.

With an income of €43m, CBM Global is made up of 7 of the Member Associations (CBM Australia, CBM Ireland, CBM Kenya, CBM New Zealand, CBM South Africa, CBM Switzerland, and CBM UK) with programmes worldwide and Country Offices in 11 countries (Philippines, Bangladesh, Laos, Nepal, Indonesia, Kenya, Zimbabwe, Burkina, Nigeria, Madagascar and Bolivia).

There is widespread excitement about the opportunities the fresh federation affords. Coming with strong networks, substantial funds and a progressive approach to development, we now have the chance to configure ourselves to serve and thrive in the INGO context of the 2020s and beyond.

A great opportunity has arisen for an experienced and strategically focused Director of Marketing and Communications to join a fantastic children’s charity based in Staffordshire. The charity provides some important services to children with disabilities ranging from equipment, family services, treatment and therapy services. This is a great role working as a member of the senior management team to help grow the charity and reach new audiences.

Who are we looking for?

Ideal candidates will have a wealth of experience within the field of marketing and communications and will have previously devised and delivered highly successful strategic plans. You will be a natural communicator and directly have managed and developed high performing teams. Your depth of experience will include Digital, Print, Press and Media. You will also be commercially astute and have previously delivered innovative solutions and a passion for the nonprofit sector is also a prerequisite for this post. We are happy to consider candidates who are currently at a senior management level (head of) or those looking for their next directorship role. Please apply immediately as we are considering applications on a rolling basis. Alternatively enquire with Syed at Civitas Recruitment for a full JD and initial conversation.

Role: Director of Strategic Communications and Campaigns
Salary: £76,850 per annum + Excellent Benefits
Location: London, Holborn
Contract: Permanent

The National Housing Federation is one the most influential trade bodies in the UK. Our vision is of a country where everyone can live in a good quality home they can afford.
Your role will be to shape our messaging, build our influence and position housing associations as trusted partners to fix the housing crisis.
You will work with our members, ranging from small homeless hostels to large national organisations, each one different and valued in their own right.
We represent over 900 housing associations who provide two and a half million homes for more than six million people in every part of England. Our members are not-for-profit organisations – reinvesting all their income back into homes, communities and support.
It is a great time to be joining the Federation, as our new ambitious business strategy has recently launched. This is a chance for someone with a real ambition for housing and social policy to join us and help make those ambitions a reality.
You will find great colleagues and a brilliant team, and you will get the opportunity to work on some of the toughest and most interesting social, economic and policy issues in the country.
If this sounds like you, we would love to hear from you.
Please apply demonstrating the following:
• A good understanding of the political environment and a proven track record of influencing stakeholders at a national, regional and local level.
• Experience of developing and leading on high profile campaign strategies that deliver change.
• Experience of delivering a range of communications, media and public affairs approaches that build influence and support policy priorities.
• A track record of motivating and inspiring others to success, both within an organisation and externally with stakeholders and partners.
• An understanding of what it means to work in a trade body and an empathy with the social purpose of housing associations.
The Federation is proud to be an inclusive workplace and we value the contribution each individual makes to our work. We recognise our leadership team is not sufficiently reflective of the diversity of our members and the communities our sector exists to serve. We are especially keen to take a step towards changing this and strongly encourage applications from BME candidates and people of all different backgrounds, regardless of protected characteristics or social background.
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

Closing date for applications: 26th January
Interview date: First round 4th February; second round 10th February, both in central London.

About the Role

This exciting position will increase the profile of Circle through effective, marketing, communications, PR, collaborations and corporate partnerships. You will be directly line managed by the CEO and sit within the Senior Management Team (SMT). The SMT is led directly by the CEO and Director of Operations. The role will provide the post-holder with opportunities to deliver key strategic inputs to the organisation’s long-term strategy whilst also providing line management experience with a junior post-holder, secondees and volunteers. It will include both strategic and operational responsibilities across communications and organisational partnerships. You’ll also support the CEO to achieve the agreed annual Corporate partnership target through establishing a robust and sustainable pipeline of corporate prospects. 

About you

The role will require a creative-thinker and relationship builder with experience in delivering outstanding brand and partnerships growth. You will be a brilliant communicator, with a track record of creating mutually-beneficial partnerships. You have robust experience managing marketing/ brand strategies and partnerships and have a passion for supporting young people into work. Ideally, you will be an adaptable team player able to support the wider organisation when necessary whilst continuing to manage your own work load. 

Key responsibilities: 

Communications

• Use critical thinking, insights, historic data and marketing trends to create big-picture ideas and strategies across the marketing, PR and partnerships department
• Produce clear, consistent and creative content across digital, face-to-face and print for Circle’s existing social, funding and corporate networks 
• Use content management systems and data to deliver successful campaigns, maintaining growth of the social media accounts
• Content ideation, coordination of photo/video shoots and potentially some hands on content creation
• Design and management of organisational marketing collateral 
• Communications for funders, customers and corporates
• Line management of junior post-holder, secondees and volunteers
• Deliverables could include email mailers, press releases, marketing and advertising assets, promotional content, online blogs and fundraising collateral
• There may be times when content scheduling will be required.

Partnerships

• Identify and secure new corporate income by developing relationships and devising mutually beneficial partnerships 
• Oversee collaborative projects previous examples include working with retailers, designers, photographers as well as other charities/ non-profits
• Monitor, develop and maintain existing stakeholder relationships including maintaining corporate marketing plans and community/celebration events
• Secure in-kind support from corporate organisations as appropriate
• Conduct research on corporate prospects, including CSR and sponsorship strategies 
• Represent Circle at relevant networking events to deliver growth.

You’ll be a great fit for this role if you have…

• Excellent attention to detail 
• Held responsibility for marketing plans, content and client-facing partnership management
• knowledge and experience of a range of corporate partnership approaches such as sponsorship, cause related marketing, pro bono support, charity of the year schemes, strategic partnerships and short-term appeals
• Led a small team and delegated time-restricted workloads
• Interest in social welfare, young people and fashion
• Understanding of the social enterprise and non-profit sector.

What we offer in return

Due to the recent securing of long-term funding and a new pilot programme at Circle, this is an exciting opportunity to make your mark in a unique role at a time of substantial growth. As a small organisation, we offer exceptional learning and development opportunities with mentoring available through our network. We also provide the scope for you to learn about additional areas of the business and to network with industry leaders in the non-profit, retail and fashion industries. In order to find the right person for the role, we are adaptable. The holiday package is 24 days' annual leave + bank holidays and we will provide you with an extra day off for your birthday!

Due to the nature of the role, the successful candidate must be willing to undertake a DBS check for the duration of their employment at Circle.

National Numeracy is seeking a proactive and dynamic Head of Communications to build on a successful period and drive our comms in the new decade.

National Numeracy is an independent charity that focuses on adults and children with low levels of numeracy. We aim to challenge prevailing attitudes, influence public policy and research, and identify and promote effective approaches to improving numeracy. Where possible, we will work in partnership with others to achieve these aims. Founded in 2012, the work of National Numeracy is carried out with support from key partner organisations and funders. We are a small team applying our experience and dedication to address the frequently neglected yet essential role of numeracy in everyone’s everyday lives.

National Numeracy has recently developed a 5-year strategy, which launches in 2020. You will take the lead on implementing the communications strand of this work, aiming to raising the profile and awareness of the work of National Numeracy and ensure that it continues to cement its position as the ‘go to’ place for anyone seeking information or help relating to numeracy within the UK.

You will oversee the day-to-day running of the communications team and its work across a range of channels. You will also work closely with the Chief Executive, trustees and senior management team, and be involved in various aspects of communications, external affairs and marketing including managing our digital offer and ensuring the success of national campaigns. You will lead on the strands of activity relating to raising awareness and work with the senior team on policy and strategy.  

Main Duties:

• Lead, develop and implement the 5-year communications strategy.
• Create effective, integrated and dynamic communications through a range of channels to ensure KPIs are met.
• Work with the team to develop, manage and implement the content and SEO strategy, across NN website and social media.
• Support the CEO, senior management team and trustees in public-facing influencing activities
• Oversee production of reports, editorial, and other material, and act as brand guardian for National Numeracy’s messaging and tone of voice.
• Lead NN’s media work, by managing excellent relationships with journalists and partner media teams, developing pitches and press releases, and working closely with PR agencies.
• Maintain an excellent understanding of the external communications environment including the news and social media agenda, ensure the team is prepared to respond to breaking communications opportunities.
• Manage relationships with stakeholder content teams, bloggers, and high-profile figures working on the public representation of numeracy.
• Tell success stories; unearth case studies from learners and oversee their use across NN channels and wider media.
• Manage NN’s long-term measurement of public attitudes towards maths; conduct annual nationwide surveys, work with the NN data analyst to interpret new reports and datasets.
• Lead and line manage the comms team.
• Work closely with other operational leads within the organisation, providing strategic communications advice and practical support to ensure successful delivery of the wider work of the charity.
• Work with the finance team to manage budgets where appropriate.

You will be:

• Dynamic, enthusiastic and self-motivated
• Able to work both independently and as part of a team
• A creative thinker keen to use your initiative to support the overall aims of the organisation
• Well organised with good time management and able to prioritise
• Experienced at building and sustaining professional relationships online, on the phone and in person
• Numerate and will identify with the importance of numeracy and the aims of the organisation
• Resilient and prepared to see tasks through to finish
• Good at detail, spotting mistakes, anticipating problems and finding alternative solutions.

You will have (essential)

• Excellent written skills, able to create effective copy for a range of audiences.
• Degree level education or equivalent experience.
• Good experience of a media, PR or public affairs environment.
• Proven skills in a broad range of software packages including word processing, spreadsheets, presentation / graphics and database, CRM, CMS, website analytics.
• Excellent attention to detail and proof-reading skills.
• Proven organisational, time management and decision-making skills.
• Experience of managing people and leading projects.
• Excellent interpersonal and verbal communication skills.
• Experience delivering and implementing a communications strategy.

You will have (desired):

• Experience of working in the third sector or in an education/maths environment.
• Experience of securing content and editorial partnerships.
• Experience of overseeing website re-platforming projects from start to finish.

We are offering: 

• 25 days’ holiday a year
• a supportive approach to career development
• company pension scheme 
• a flexible approach to working 
• on-site parking or easy walk from Lewes train and bus stations 
• £39,000 - £41,000 per annum pro rata

National Numeracy offers a supportive working environment. We are a friendly team and have regular team events. We take life-long learning seriously and support all staff members to continue their learning journey during their time at NN. 

National Numeracy is based in Lewes, East Sussex but works with a national remit. There may be some UK travel associated with this post. 

*This job description doesn't constitute a promise or guarantee of employment

**National Numeracy retains the right to change or assign other duties to this position as required.

ACF is the membership body for UK foundations and grant-making charities. We are looking for an excellent marketing and communications professional to fill a new role in our small team. 

Driven by a belief that foundations are a vital source for social good, our mission is to support UK foundations to be ambitious and effective in the way that they use their resources. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning. Our 380 members collectively hold assets of around £50bn and give over £2.5bn annually.

We have core values that set out how we work together to pursue our mission:

• We care

• We are open

• We are evidence based

• We are ambitious

About the role

We are looking for an excellent marketing and communications professional to join our small team. This is a new role with huge potential to improve our reach and impact at an exciting time for our sector and charity. Working collaboratively with colleagues, you’ll have the opportunity to shape communications for our membership, events, products and projects.

What you’ll do

Working with the Director of Membership and other senior colleagues you’ll lead the development of audience insight to support ACF in developing a deeper understanding of the profile and motivations of our key stakeholders and customers.

You’ll work with senior colleagues to develop marketing and communications plans across our programmes of work with targeted content that supports our mission.

In 2020 we have ambitious plans to recruit more members, grow our partnerships and deliver a bigger and better annual conference. You’ll be pivotal to our success.

What you’ll bring

You’ll be comfortable juggling multiple priorities and competing demands. You’ll be a fantastic communicator that thrives collaborating with and supporting colleagues to embrace new ways maximise our reach and impact.

You’ll have a strong track record of marketing and communications and a good understanding of communications good practice.

You’ll have sound knowledge of email marketing platforms and content management systems as well as a creative flair and an eye for good design.

Diversity, Equity and Inclusion

ACF believes that Diversity, Equity and Inclusion are all essential aspects of an organisation’s approach to delivering its mission. We aim to recruit and retain staff who are diverse in terms of demographics, talent and thinking. We will strive to ensure that our team reflects the population of the UK.  We believe that diversity of people brings diversity of perspective, skills and experience, which in turn can deliver richer creativity, better problem solving and greater impact for ourselves and our members. We value lived experience, and the ability to draw from one’s lived experience to bring insights to ACF.

We consider home working and part time or term time working for all of our roles.

Interviews

Interviews will be held on 24 February

Harris Hill are pleased to be working with Air Ambulance - Kent, Surrey, Sussex as they recruit a newly created role of Head of Communications, who will play a pivotal role in the development and maintenance of the organisation's internal and external stakeholder communications. The post will work closely with colleagues across the whole organisation and alongside the charity's external PR Agency to enhance the organisation's brand and presence.

AAKSS are proud to deliver world-class, life-saving medical care across South East England all day, every day, and this is an opportunity to be part of it. Over the last 12 months the charity's capacity to help people has increased significantly. "Last year alone, we were called out to help over 2,500 people in life-threatening conditions. We never stop innovating and improving the care we can give, which means every donation we receive is vital".

You will be joining an evolving environment, where implementing new ideas is encouraged. The post holder will report to the Director of Marketing and Communications and be the charity's first point of contact for the publication of external content through organisational channels or in local or national media outlets. You will also be responsible for growing the internal communications strategy to enhance channels and communications.

Key responsibilities:

- Working with our PR Agency to create gripping press releases and improve coverage on a regional and national level in newspapers, TV, radio and various other publications.

-Work with Marketing and Communications colleagues to research, develop and write content for the Charity's website, social media, newsletters and other communications media.

-Plan and organise press events and other non-Income Generation events.

-Focus on building and developing relationships with key stakeholders,

You will have the following skills and experience:

- Proven experience in successfully working within a marketing and communications environment

- Significant communications experience across a broad range of online and offline channels

- Experience of developing positive relationships with external media outlets, contacts and agencies

- Have previous experience of implementing and championing an organisation's brand and tone of voice

- Previous experience of developing and maintaining a strong organisational brand

Location: Rochester Airport, Kent (free parking on site).

Salary: £35,000 - £40,000

Contract: Permanent

Please e-mail your CV to [email protected] for more information, and a detailed call about the role.

The charity are looking to interview w/c 3rd February, therefore please get in touch now, to avoid disappointment.

Head of Communications and Marketing, London based, Up to £48,000

Your new company
Head of Communications and Marketing, London based, Up to £48,000

Your new role
The Head of Communications and Marketing will lead the Campaigns, Digital Marketing and Press teams. The post holder will take the lead on the ongoing development of the organisation's brand, the development of all customer acquisition and retention strategies and the development of the organisation's communications strategy. The Head of Communications and Marketing will be responsible for the achievement of all digital engagement targets and will be the organisation's key customer stakeholder, ensuring it continues to transition to a customer centric organisation. This will include the effective monitoring and communication of all customer KPIs across the organisation.

What you'll need to succeed
A successful candidate would be required to;

• lead the development of the Communications and Marketing Strategy. This commercially oriented strategy will build on the principles outlined in the organisation's Commercial Strategy and will focus on the development of the brand.
• Take lead responsibility for the delivery of all customers and digital marketing targets. Ultimately, this will include the achievement of the organisation's site, but it will also include a range of digital marketing targets, including through social media and the website.
• Take overarching responsibility for the development of the Museums' campaign plan. This is likely to revolve around major integrated campaigns aimed at driving customer visits during our peak family periods and incorporate all press, digital and traditional marketing channels.
• Act as key strategic customer lead, ensuring the Museum gains a deeper understanding of the profile and motivations of our key customer groups. This will include the ongoing development of our customer segmentation programme and its implementation across the Museum.
• Take lead strategic responsibility for new product and service launches at the Museum. This will include the development of outline marketing plans for major events, product launches and other significant developments

What you'll get in return
Staff benefits include:

• 30 days annual leave (35 after 5 years service)
• NEST Pension,
• Enhanced maternity/paternity pay
• Staff discounts at museum restaurants and shops
• 24/7 employee assistance programme
• Free admission to other museums
• Season ticket loan
• Civil service sports council membership.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Do you have extensive marketing experience? Do you have experience working in the digital arena and knowledge of various digital tools? If so, read on...

We are looking for an experienced Head of Communications to join our team based in Wallington, Surrey. In return, we are offering a competitive salary of up to £46,360.12 per annum.

Crimestoppers helps solve and stop crime every day.  As a charity that takes crime information 100% anonymously, we know how vital our unique service is to the public, police and business partners.  Last year over 450,000 people contacted us online and, on the phone, – helping to make our communities safer.

The Head of Communications role

We are looking for an experienced Communications professional to lead our Communications team. Operating as part of the Charity’s Executive Management Team, this is a great opportunity to play your part in steering and shaping our work across four main areas: Media, Digital, Marketing and Campaigns. 

This is an extremely varied and busy role with a particular focus on:

- Providing an integrated communications and campaigns service to key stakeholders;

- Reviewing and maintaining the Crimestoppers brand

- Driving digital innovation

The Head of Communications role will require you to operate at both a strategic and operational level; with management responsibility for a team of 7 people.

What are we looking for?

To be successful as our Head of Communications you will have:

 - Extensive marketing experience

- Knowledge and experience of working in the digital arena with various digital tools

- Experience in using web content management systems, particularly Kentico

- Knowledge and experience of the management of teams at both a strategic and tactical level within Communications and Marketing

- Great communication and organisational skills

- The ability to be flexible and use your own initiative

- Good decision making skills, with the ability to make and communicate timely decisions with a clear rationale

If this sounds like you and you’re interested in joining a great team and great organisation, then please click ‘apply’ today to find out more about our Head of Communications role!

Crimestoppers encourages people from diverse backgrounds to apply. The successful applicant will be required to complete a DBS check.

Reg.Charity 1108687

We have an exciting opportunity to make a real and lasting different to children living in poverty, as Head of Communications and Creative Delivery.

Position: Head of Communications and Creative Delivery (Maternity Cover)

Location: Office-based in Fleet

Salary: £45,900 pa

Hours: 35 hours per week, Monday – Friday 9.00 – 17.00

Duration: Fixed term, maternity cover

Benefits: Enhanced pension scheme, non-contributory pension scheme (10% employer contribution), enhanced holiday allowance, all employees will be entitled to 5 normal working weeks’ annual leave a year, plus normal bank holidays, Private Medical Insurance and Dental Insurance (on completion of probation period), Income Protection & Group Life cover.

Closing Date: 10:00am 17th February 2020

Interview Date: w/c 24th February 2020

About the Role

As Head of Communications and Creative Delivery, you will ensure the organisations communications and creative delivery will amaze, excite and move all who come across them, regardless of medium, channel, device etc.  The organisation is looking for best-in-class creative ad campaigns, and the Head of Communications and Creative Delivery is the person primarily responsible for achieving this outcome. 

By doing this well, you’ll enable greater reach and engagement with existing and potential sponsors, ultimately releasing even more children from poverty in Jesus’ name.

Responsibilities include:

• Actively maintain and promote the organisations ethos and values.
• Develop and manage direct reports.
• Oversee Communications Team at a strategic and day to day level.
• Creative Direction for the charity (internal and external).
• Strategic grounding of all communications.
• Foster and build relationships with other GPA.

About You

To flourish in this role, the Head of Communications and Creative Delivery will need:

• To be personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.
• Excellent and in-depth knowledge of communication strategy and execution.
• Attention to detail as well as the ability to cast a long-term vision.
• Leadership and executional abilities.
• To understand how to ensure a relevant comms strategy for our audience.
• Exceptional communication skills.
• Ability to think analytically and deliver creatively.
• Good project management skills.
• Proactive and can-do attitude. Having a posture of positivity and proactivity to ensure your team is inspired.

Please submit your application as soon as possible as our client reserves the right to change the closing date of their vacancies. Late applications may be considered.

Please note that we can only consider applicants who presently have the right to work in the UK and all candidates must be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements.

Compassion is a child-focused ministry; we believe every child should be known, loved and protected. One area of the interview will explore your personal commitment to child protection. A satisfactory basic Disclosure and Barring Service (DBS) check will be a requirement once a conditional offer of employment is made to successful candidates.

Other roles you may have experience of could include Communications, Head of Communications, Communications and Creative Delivery, Communications Director, CIM, Comms, Communication Strategy

Head of Communications, London, £50,000
· Are you a dynamic and creative communications professional who is experienced in producing engaging and effective communications strategies?
· Do you have a background in developing and delivering media plans for a portfolio of projects?
· Would you like to work for an innovative organisation?
Pro-Marketing is working with a fantastic opportunity to join a well-established social organisation that aims to change lives for the better.

Why work here?
· Well-recognised innovative brand
· Central London location

In this role you will be responsible for…
· Collaborating with multidisciplinary communications units to deliver media strands and integrate wider communications plans
· Developing engaging content for national media
· Leading promotion of high-profile projects such as national surveys
· Overseeing a delivery of high-quality PR for any event programmes
· Leading the rebuilding of the website

You will be ideally suited for this role if you have…
· Been educated to degree level or have equivalent PR media communications experience
· A charity, not for profit, agency or health industry background would be highly desirable
· Excellent verbal and written communication skills
· The ability to handle multiple and competing deadlines

What next?
If you want to find out more about the Head of Communications position, get in touch on the below:
Tel: 0207 269 6338
Email:

ProTax is acting as an Employment Agency in relation to this vacancy.

At Peer Power, we are looking for individuals who are able to empathise with and support young people to influence change in the health and justice system.

This is an exciting opportunity for the postholder to join a small but fast growing team including; Head of Finance and Operations, Peer Engagement Worker, Office Manager and Youth Engagement and Coproduction Manager, CEO and new roles Senior Youth Worker and Training, Learning and Development Lead.  We also work with a freelance fundraiser, evaluation specialist and therapists.

Due to funding from Paul Hamlyn Foundation, we can recruit our first Communications post at Peer Power. The charity goes into its fourth year in 2020, and this role is crucial to help us realise our ambitions to support more young people with their social action projects and system change activities, packaging up and delivering training outside of London and exploring routes for scaling our impact. It will suit someone looking for autonomy in their role, excited to work alongside young people and our team and wanting to ‘make their mark’ in an important and meaningful role.

Reporting to and working closely with the CEO as a senior member of a small but growing staff team, the Head of Communications and Marketing is responsible for:

• Creating and delivering our communications strategy: working with the whole team at Peer Power (including in partnership with teenagers and young adults engaged with the charity) to develop and deliver a new and successful marketing and communications strategy that promotes the organisation's work and supports projects, fundraising and corporate partnership initiatives. 

• Supporting business growth: meeting personal and organisational marketing and communications targets, business objectives and income generation. 

• Reinforcing organisational culture: building and maintaining a culture within the whole organisation that understands the importance of strong, clear and consistent internal and external communications. 

• Advancing our mission through communications: ensuring that the organisation's communications are of the highest quality and that they support and advance our charitable objectives. 


Who we are looking for: We are looking for an exceptional person, who is energetic and ambitious, and wants to contribute their time, passion and positive energy to our mission! Is this you?

• You are passionate about social justice, and utilising your communications and marketing skills and experience to really make a difference 

• You have excellent inter-personal skills, values led, with a high level of social and emotional intelligence. 

• You are empathic, fair and kind, and can relate to and connect with people from a wide range of backgrounds and experiences. 

• You will relish the challenge and autonomy this role presents, and getting involved with all aspects of a young and growing charity. 

• You are excited about coproduction and the opportunity to work alongside young people, sharing decisions and budgets. 

• You enjoy working as part of a team, and can get on board with ‘consent-based decision making’ in an organisation. 

• You are ambitious, looking for somewhere you can grow and build your career and you thrive working in fast paced environments where you can influence growth and innovation.

You will promote and demonstrate the values of the charity by being positive, open and honest, actively demonstrating love, empathy, respect and fairness, and will contribute actively as a key partner in the design and development of our work at Peer Power.

PART- TIME 17.5 hours

Salary £37,638 - £45,468 (Pro Rata)

Organisational Arrangements

Accountable to:                     Head of Income Development

Other Accountabilities: Quality & Governance Manager

Role Summary

Responsible for the development and implementation of a cohesive marketing and communications strategy for the Hospice; including activities across multiple internal and external communication channels.

The strategy will focus on raising the profile of Dr Kershaw’s Hospice locally and regionally; delivering marketing campaigns aligned to key events and fundraising initiatives, growing key audiences and increasing support of the Hospice. Working with colleagues and external organisations to deliver against financial targets, audience KPIs, and applicable contract requirements.

The role will also include the implementation and launch of a new website, managing both internal and external relationships to ensure it adheres to all aspects of the brief. This work will also involve refreshing the Hospice’s brand style guide to reflect the Hospice’s vision and strategic focus.

Key responsibilities:

• Lead on marketing and communications for the Hospice; operating the day-to-day needs and assigned responsibilities within budgets and against agreed KPIs.
• Work with our Clinical teams, Income Development colleagues, and central departments to ensure that they are fully supported and their work is promoted to internal and external audiences in line with the Hospice’s and Income Development’s strategic objectives.
• Take a strategic lead on all key priority projects relevant to the role.

Strategic leadership:

• Develop and deliver a marketing and communications strategy for the Hospice encompassing all comms disciplines; including media relations, internal comms, brand, advertising, marketing, digital, direct mail, and campaigning. To include an annual communications plan.
• Monitor, report, and analyse all aspects of communications and marketing using key analytics.
• Support the Head of Income Development in identifying issues that could potentially damage the Hospice’s reputation and recommend actions to mitigate this risk.
• Keep up-to-date on best practice within the charity sector generally and particularly changes to communications innovation, legislation, and codes of practice.
• Develop key messages, lead on creating and maintaining appropriate and consistent language and terminology across all media.
• Represent the hospice at internal and external events as required, and represent the team at a variety of meetings.

Brand:

• Work with the commissioned digital agency to implement and launch the Hospice’s new website; ensuring it adheres to all aspects of the brief.
• Develop and refresh the current brand style guide to reflect the Hospice’s vision and strategic focus. Work with internal and external audiences to develop the Hospice brand guide ensuring all staff and stakeholders adhere to the new framework.

Digital:

• Responsibility for the development and management of the website including generating content, making improvements to functionality, maximising its potential and monitoring its performance.
• Manage database contacts within GDPR regulations.
• Establish guidelines and an annual communications plan for social media, and e-bulletins, within the overall marketing and communications strategy.
• Manage and update social media channels; increasing the Hospice’s online presence and uplifting our audience figures, assisting the team to source and share key information, case studies, and developments from across the organisation.
• Monitor, report, and analyse all digital activity. 

Publicity and media:

• Work to develop and implement a new PR and media relations strategy.
• Establish key relationships with target media representatives, both locally and regionally, to increase the Hospice’s profile with media and key influencers.
• Write press releases, articles and statements.
• Respond to press requests and maximise opportunities for further engagement on relevant topics.
• Manage crisis communications and processes.

Internal communications:

• Manage the overall direction of the intranet.
• Enhance communications with colleagues.
• Provide training to Hospice staff on branding where necessary and ensure all staff are well briefed on key communications issues.
• Liaise with Hospice staff, volunteers, patients and their significant others to develop case studies to help us tell our story and dispel myths around hospice care.
• Support the Quality & Governance Manager with business communications to assist with external reports.

Materials:

• Evaluate and direct the compilation, writing, editing, design, production and distribution of printed, audio-visual, and digital materials across all services.
• Re-design and produce the current Friendship newsletter quarterly – working with internal staff and key stakeholders to provide high quality, audience specific copy.

Health and Safety/Security

1. To be familiar with all requirements of the Health and Safety at Works Acts and the Hospice Health & Safety policies and regulations applicable to the post.
2. To co-operate actively with the nominated Health & Safety person in achieving the aims of the Hospice Health & Safety Policy, Fire Regulations, related issues and various procedures and ensure the legal requirements are met.
3. To take responsible care the health and safety of themselves and of others who may be affected by their acts or omission, and comply with the Health and Safety legislation.
4. To wear appropriate safety clothing and use appropriate safety devices as requires, and not to interfere with or misuse anything which is provided in the interests of health and safety.
5. To report and co-operate with the investigation of all incidents and accidents that have led to or may lead to injury and to report all hazards or shortcoming in the protection arrangements.
6. To ensure as far as predictable that all materials used within the Hospice and its subsidiaries for fundraising activities are properly stored, used and disposed of and that any items of equipment are properly tested, used, maintained and repaired as necessary.

Education & Training

The post holder will:

1. Participate in the hospice appraisal system.
2. Maintain high professional standards and continue own personal and professional development.
3. Assist in teaching and supervision of other members of staff and volunteers.
4. Participate in the orientation of new staff.
5. Attend all mandatory training/update sessions.

General

1. Confidentiality - It is a condition of employment that staff will not disclose any information obtained in the course of their duties other than to those entitled to receive it.  The post obtained in the course of their duties other than to those entitled to receive it.  The post holder must ensure that the confidentiality of personal data remains secure and the terms of the Data Protection Act and relevant Hospice policies are met in respect of information held on the Hospice computer system.
2. Equal Opportunities – The Hospice is committed to equality of opportunity.  All staff are required to comply with current legislation and Hospice policies.
3. Health and Safety – Staff must ensure they are familiar with the requirements of the Health and Safety Work Act (1974) and the Hospice Health and Safety policies and regulations applicable to their post.
4. Safeguarding – Dr Kershaw’s Hospice is committed to safeguarding adults and children and expects all staff to share in this commitment.  Staff have a responsibility to ensure that they are aware of specific duties relating to their role and should familiarise themselves with the Hospice safeguarding policy.  Regular safeguarding training updates will be held and are mandatory for all staff.

The above indicates the main duties that may be reviewed in the light of experience and developments within the service.  Any review will be undertaken in conjunction with the post holder.

PERSON SPECIFICATION

JOB TITLE: Marketing & Communications Manager

Note to applicant: When completing your application form you should demonstrate the extent to which you have the necessary education, experience, knowledge and skills identified for the post.

KEY: E = Essential | D = Desirable | A = Application | I = Interview | P = Practical | S = Short listing criteria

Requirement

Essential/

Desirable

Assess from:

Education & Qualifications

• Educated to A-level standard or equivalent and a relevant degree to at least one function, or have substantial relevant work experience to a minimum of 5 years / E, A,S
• Relevant qualification in marketing, communications, digital, policy and campaigns / D,A/,I

Experience & Knowledge

• Demonstrable success in generating successful communication projects, policy campaigns, digital, marketing, internal communication and events / E ,A, I, S
• Experience in monitoring and evaluating projects / E,A, I
• Experience of managing a budget and set KPIs / E A, I, S
• Experience in managing data and good knowledge of GDPR / E,A, I
• Experience of working in the charity sector / D,A, I
• Experience in digital, internal comms, policy, PR and media relations / E,A, I, S
• Experience of launching a new website and / or a rebrand project / D, A, I
• Up-to-date knowledge of communication and marketing methods, techniques and procedures / E ,A, I
• Experience of delivering successful campaigns to support fundraising strategies / D,A, I
• Experience of building effective relationships, influencing and negotiating with key internal and external stakeholders / E, A, I, S
• Excellent written and verbal communications skills – the ability to write for different audiences and purposes (e.g. articles, briefings, internal communications) / E, A, I
• Networking and strong interpersonal skills – the ability to build good relationships across all levels of the organisation and externally / E, A, I

Personal Attributes

• Committed to equal opportunities, anti-discrimination, anti-oppressive policy and practice and social inclusion / E, A, I, S
• Works in an empathetic and sensitive way at all times, particularly when in contact with or distributing information to/on behalf of Hospice families / E,A, I
• Committed to the values and work of voluntary and community organisations / E,A, I, S
• Able to work as part of a team and on own initiative / E,I
• Enthusiastic and self-motivated / E A, I
• Application of creative and lateral thinking, combined with good problem-solving skills /E A, I, P
• Ability to work on a number of competing high priority projects, using different disciplines, at once /E,A, I, P
• Ability to work sensitively with people of differing viewpoints / E,I,
• Excellent communication skills with an excellent standard of written and oral English / E,I, P
• Strong IT, digital and administrative skills / E I, P
• Pro-active and a self-starter / E, I
• Ability and willingness to work flexibly including some evening and weekend work / E, I
• Able to travel in course of carrying out duties / E,A, I