Head of Marketing & Communications

£41,067 per annum

35 hours a week

We are a diverse and forward thinking charity embarking on a substantial period of growth. Are you a positive, ambitious and strategic thinker looking to make a significant difference to the lives of local children? If so, we want you in our growing, award winning team.

Reporting to the Director of Income Generation, you will have a dynamic and proactive approach to lead the Marketing & Communications team in delivering the strategy and take responsibility for ensuring the Martin House Brand is well recognised across our region. You will be passionate about Marketing and Communications and have a proven track record in delivering successful Marketing & Communications strategies both internal and external.  You will be part of our vision to be able to provide palliative care to every child and young person that needs it.

What does the role involve? 

• Lead on the development of the strategic direction for the Martin House brand, integrate the brand across the entire hospice and act as brand guardian
• Effectively lead, inspire, develop and manage the Marketing & Communications team to enable them to achieve key objectives
• To bring new ideas and creative for raising the profile of Martin House across key audiences across North, West and East Yorkshire
• To work across all departments to manage internal communications and lead on the development of all publications

Who are we looking for?

To be considered for this fantastic opportunity you should have a strong track record in working at a senior level leading a successful, high-performing Marketing & Communications team. You must have proven experience of delivering compelling Marketing campaigns and excellent communications pieces. You must have worked across both digital platforms and more traditional press and print. An inspirational leader and communicator, you must have experience of dealing with senior level contacts both internally and externally, and possess the ability to contribute to the charity at a strategic level. The role requires excellent knowledge of contemporary Marketing techniques and will need someone with the confidence to be innovative and entrepreneurial. Of paramount importance is a proven record of managerial success, and a wealth of ambition and determination.

If you feel excited by the prospect of helping this outstanding charity to achieve their ambitions and have the skill set required to do this then we would love to hear from you.

Benefits include 32 days annual leave plus statutory holidays, and recognition of NHS pension scheme for candidates who are currently in the scheme (alternative stakeholder pension also offered).

For further information about this role, including a full Job Description, Person Specification and Application Form, please visit the Job Vacancies section of our website,  or contact Clare Newbegin or Rachel Sherbourne at Martin House, Grove Road, Boston Spa, Wetherby, West Yorkshire, LS23 6TX or by telephone.

The closing date for applications is Sunday 19th July

Interviews will take place on Monday 27th July via zoom.  We try to keep our postage costs down so if you have not heard from us by Friday 24th July please assume your application has been unsuccessful on this occasion.

Registered Charity No. 517919

Company Registration No. 2016332, England

Department: Communications and Engagement

Hours per week: 36.25 - open to discussions on flexible and part-time work

Interview date: week of 13 July

Contract Duration: 31/03/2021 - with possibility of extension

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

About us

It’s a really exciting time to be joining Citizens Advice. We’re working toward an ambitious vision, the Future of Advice, so we can help more people across a range of new and existing channels. Last year our website had 34.5 million visits and we helped 2.8 million people in person, by phone, email or web chat. We’re dedicated to finding innovative ways of solving people’s problems through digital content and services.

The arrival of Covid-19 has only made meeting our ambitions more urgent and important. Virtually overnight our service has shifted the way it delivers advice and guidance to millions of people across England and Wales. As the economic and social impact of the pandemic continue, Citizens Advice will be at the forefront of helping people navigate uncertainties. 

The role

This is a new role within the Communications and Engagement team, which sits at the heart of Citizens Advice. Reporting to the Director of Communications and Engagement, the Brand and Marketing Manager will be joining a high performing team responsible for engaging key audiences including 30,000 staff and volunteers and the general public with our work, using a range of channels across digital, events and print. This role will lead a team of 5 who work across digital communications and visual design, and lead important work on developing a clearer organisational brand and marketing strategy. 

We’re looking for a team leader with a strong background in brand strategy, digital communications and marketing, with exceptional judgement and excellent stakeholder management. You’ll be confident and comfortable working across a large organisation, and able to work collaboratively in a fast paced and creative team.

This is a pivotal role in one of the country’s most important organisations. As we ensure that people across England and Wales get the support they need at such a critical time, you’ll play an important part in helping the organisation innovate and deliver the best service for the people who come to us for help.

ACORN is looking for two Community Organisers to build power in Birmingham (x1 position) and Leeds (x1 position).

ACORN is a mass membership organisation – is a vehicle for collective action. By taking action on issues, we build the hopes, expectations and experience of our members and the communities they come from. 

Our organising is premised on two simple truths: problems affecting working class communities – from unhealthy, unaffordable and insecure housing, to cuts to public services – stem from a lack of power; and the most effective means of building power is for people to get organised. 

About the job

As a Community Organiser with ACORN, you will be responsible for recruiting, supporting and working with members to take action on issues affecting them and the communities they come from. 

ACORN is a union in the community. Like any union our members pay membership dues so that they can have a sustainable independent organisation to fight for their interests.

You will be the organiser for ACORN in your respective city. Your daily work will involve: 

• Recruiting individual ACORN members through door knocking, social media and other means.
• Managing organising drives to build new and maintain existing ACORN branches, groups, teams.
• Identifying issues of common concern at the neighbourhood and wider level;
• Identifying and supporting potential leaders to enable them to take on leadership roles in the organisation.
• Supporting elected leaders to enable them to carry out their roles. 

QUALIFICATIONS

No formal qualifications are necessary. We’re primarily looking for someone with a strong work ethic with good listening skills and the ability to motivate others. 

*Applications from women and/or people from a BAME background are strongly encouraged to ensure our workforce reflects the communities we service as much as possible, and to help us meet our commitments to diversity and inclusion. 

Experience, skills and abilities

The successful applicant will have:

• Excellent communication and interpersonal skills
• The ability to recruit dues-paying members to ACORN
• The ability to support the development of groups and teams
• The ability to motivate people
• The ability to work independently and manage a team of volunteers
• The ability to work under pressure in a fast-paced, ever-changing environment and be detail-oriented
• A willingness to work sometimes long and irregular hours, including evenings and weekends, usual working hours are between 12-8pm

In turn, ACORN is committed to investing in the continued professional development of our organising staff. Training and support will include:

• First week: ACORN Foundations of Community Organising training (5 days)
• First 3 months: Weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support.
• After 3 months: bi-weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support. 
• Additional ongoing training opportunities where identified.

Salary 

£16,926 – 19,000 pa dependent on experience and level of responsibility.

For a full job description, person specification and application form, please visit our website.