Job Title: Head of Communications

Working Hours: 37.5 hours per week   (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: circa £50,000 per annum

Location: Leeds

Deadline: 1 November 2021

We’re looking for an exceptional individual with strategic communication and leadership skills who can help drive our ambitious plan to be the number one healthcare charity of choice in the region. If that sounds like you, then apply below!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

Role Details:

Reporting directly to the Communications Director, the Head of Communications will work closely with the Executive Team to promote the Charity’s ambitious strategy. You will also work closely with the Head of Grants to promote our funding priorities, be responsible for overseeing the fast-paced work of our Appeals Communications Manager and direct our bold external relations activities - with the aim of engaging and inspiring people from all parts of the city and beyond. We’re looking for an exceptional individual with strategic leadership skills who can help and support the wider team during this time of growth to deploy key messages across various channels. This is a brand-new role for the organisation as we develop our vision for the future.

The Person

• Can lead the development and implementation of effective external communications strategies, including innovative and proactive media relations activity.

• Can directly manage a Communications Manager to effectively build the case for new and current appeals, in particular the appeal for the Rob Burrow Centre for MND.

• Will work independently to identify good news opportunities and deliver a proactive public affairs strategy - featuring advocacy, stakeholder development and sharing of our transformational stories.

• Can develop and deliver content on a range of offline and online channels, so our content and messages reach the diverse community of Leeds.

• Has the ability to build upon the impact reputation of the Charity and deliver effective responses to reputational risk and crisis management.

• Can track, record and develop operational plans for key projects, offering solutions to problems and creating performance reports on outputs.

• Provides overall editorial control of Leeds Hospitals Charity publications and work with the wider marketing team to ensure consistency in communications and our imagery is evaluated to be non-offensive

You will:

• Have proven experience leading a communications team in a similar organisation.

• Have experience in communicating complex and multi-faceted information to a wide range of audiences.

• Have the ability to build and maintain relationships with an extensive range of press tv and other media outlets.

• Have experience managing budgets and suppliers to deliver best value for money.

• Be able to write compelling and emotional copy and tailor it for different mediums and different audiences.

• Have experience in using PR monitoring systems

• Have excellent attention to detail.

• Be able to think strategically, developing PR functions and communication strategies.

• Be a self-starter, capable of working remotely and as part of a team, whilst working on multiple projects at the same time.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is 1 November 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

Referral Support Officer, EYST Multilingual​ Helpline

Department: Wales

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We have a vacancy within our Wales team for a 0.5 FTE Referral  Support Officer. This role is funded by the Lottery until 31 June 2023.

Based in the Wales Partnerships Team, we are looking for a proactive and dedicated person with great attention to detail. The Referral Support Officer’s priority will be to support and increase referrals from the Ethnic Minorities & Youth Support Team (EYST’s) Multilingual Helpline into our advice services. You will also gather feedback on barriers to access as part of our organisational commitment to actively promote equity, diversity and inclusion. 

In this role you will draw together good practice on how we reach out to Black Asian and Minority Ethnic people in Wales who need advice. You will also gather and share information on how best to make onward referrals to the wider network of local Citizens Advice offices and quality assured advice providers. 

You will be an excellent communicator with an ability to establish effective working relationships with people across a range of organisations and differing business cultures. You will have a proven ability to influence and negotiate with external and internal stakeholders, and the ability to understand, explain and work within standardised processes e.g. referral systems.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

We are looking for a dynamic Research Officer to support the creation and collation of research and evidence that has a transformative effect on the youth employment ecosystem. You will work with the Research Manager and other members of the Impact and Evidence team to support the design, delivery and management of commissioned and in-house research projects striving to understand the complex, systemic issues faced by marginalised young people in employment journey, as well as potential solutions.

This is an exciting opportunity to work directly with young people on research projects. A part of the role will also be working with other teams, such as policy and communications, to translate complex research and evaluation findings into accessible, user-centred outputs and briefings for internal and external use

This role is for someone who loves working with customers and building fantastic, productive relationships. 

Purpose of the role:  This role requires someone who loves working with customers and building fantastic, productive relationships.  It has two main purposes. First, to manage the unique rent-flex pilot project, liaising with at least three social housing organisations, as well as consortia members and marketing colleagues. Secondly, to support the Customer Relationship Lead in retaining and growing the Community Insight and other renewable business.

If you want to use your powers for good and help shape the next chapter of social change, then we want to hear from you – apply today!

Responsibilities

Deliverables

Support the development of an onboarding process

The onboarding process for organisation’s signing up to rent-flex

Coordinate the pilot project, involving three or more HAs

Pilot completed

Manage key customer relationships, including proactively communicating with each pilot organisation

Pilot organisations engaged with the project

Arrange project meetings, ensuring appropriate attendees are invited and involved

Minutes and action logs

Maintain and update key spreadsheets and shared documents relating to the pilots

Spreadsheets kept up to date

Day to day management of consortium partners and independent evaluation company

Adminstration of product demonstrations, meetings and invoicing and other tasks as assigned.

Working with: CRM Lead, Business Development Director and Head of Marketing, rent-flex consortium members, IFF Research and pilot organisations

Rent-flex

The Customer Relationship (rent-flex) officer will play a critical role in the delivery of a pilot involving three housing associations testing the rent-flex platform. This platform enables residents to propose monthly payment plans so that they can underpay and overpay according to demands on their income.

The first part of this pilot involving residents of Optivo has already started and over 450 residents have signed up to the rent-flex platform. Your role would be to work with the dedicated contact at Optivo, liaising with him around issues relating to the platform, discussing practical learning from the current pilot and responding to requests for support.

We have now secured funding to expand this pilot to involve another two housing associations: MTVH and Inquilab. We will be onboarding these two HAs in October and November. Your role will be to work with consortium members to develop and codify the onboarding process, taking a lead in liaising with dedicated personnel within each housing association. As each HA is onboarded onto the platform, you will then lead on a day-to-day basis with them, supporting the promotion and onboarding of residents onto the rent-flex platform.

We are in the process of developing a reporting dashboard and you will take a lead in monitoring this, identifying where there are issues with any of the three pilot organisations. You will also be a point of contact for the independent evaluators, IFF Research, as they conduct their ongoing evaluation of the pilots.

We are also looking to secure further funding to onboard additional housing associations onto the pilot, so that we can test the platform across multiple audiences. If and when this happens, you will be responsible for onboarding and managing these relationships.

The rent-flex consortium is aiming to launch the product to market in April 2023. You will play a critical role in this, liaising with the Business Development Director and Head of Marketing to support them as they build and launch the product to market. 

Insight and other licensing products

The Customer Relationship (rent-flex) officer will also play a critical role in supporting the CRM Lead as they retain and grow the Insight and other licensing product book.

HACT has two Insight tools. Community Insight is an open data mapping tool that allows subscribers to upload postcodes and heatmap them against over 1500 open data indicators. Subscribers are mainly housing providers, but also other registered providers and community and voluntary sector organisations. Value Insight is a tool that enables users to plan, measure and report against their social value outcomes, using the Wellbeing Valuation methodology.

HACT also sells licenses to its UK Social Value Bank and has plans to develop further licensing and subscription products in the future.

This role requires energy, intelligence, and enthusiasm. In addition to the core person specification and skills, we are looking for a driven candidate to grab this opportunity with both hands and meet the challenges faced in our sector with an ambitious attitude and an adaptable approach.

About HACT

HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. 

We help them measure their social value, better understand the communities they serve and connect with like-minded organisations. 

Person specification

Essential skills and experience

• Project management, customer or stakeholder relationship and monitoring and measuring data.
• Develop and codify processes, and how these can develop into sustainable business practices
• Ability to engage, communicate and build relationships with a wide range of stakeholders, including across different departments, including communications, IT, income and community investment
• Strong communication and interpersonal skills.
• Ability to work autonomously to drive programmes of work.

Desirable skills and experience

• Experience in a role involving the development of a product, projects and/or processes.
• Experienced in using new media as a vehicle for building awareness and generating engagement.
• Entrepreneurial and a willing, fast learner, for example, about how to bring organisations onto online platforms

Behaviours

• Innovative, an enthusiasm to work at the cutting edge of new thinking and the ability to be flexible, adaptable and to thrive on the challenge of developing new services.
• Expertise and agility to respond to queries, often under time pressure.
• Excellent time management and agile working skills.
• Personable, love working with other people

Referral Support Officer, Advicelink Cymru

Department: Wales

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We have a vacancy within our Wales team for a full time Referral  Support Officer. This role is funded by the Single Advice Fund until end March 2023. Based in the Wales Partnerships Team, we are looking for a proactive and conscientious person with great attention to detail to provide administrative and organisational support to the team, including liaising with partners to increase referrals from priority groups into Citizens Advice services. This work will contribute to our organisational EDI objectives and the Welsh Government’s strategic equality objectives. 

The Referral Support Officer will work with colleagues within Citizens Advice, the Local Citizens Advice Network and with partners to support referrals. This will include sharing training resources, managing enquiries, managing referral capacity, keeping up to date with developments, and learning from good practice.

You will be well organised, self motivated, and an excellent communicator, with an ability to establish effective working relationships with people at all levels across a range of organisations and differing business cultures. You will have a proven ability to influence and negotiate with external and internal stakeholders, and the ability to understand, explain and work within standardised processes e.g. referral systems.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Role description

HACT is a collaborative organisation and this role is crucial to the smooth running of our annual calendar of events.  If you have experience running events and are also keen to continue to be involved in digital communications, this may well be the role for you.

This role will be responsible for the delivery and running of events, supporting the Head of Marketing in the planning of our events calendar.

This role supports the marketing team in the delivery of high-quality communications, promoting HACT and its projects online and offline. The role will be the key point of contact for our digital communications, responsible for uploading content to our websites and social media channels.

About HACT

HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. 

We help them measure their social value, better understand the communities they serve, and connect with like-minded organisations. 

Responsibilities

Events

• Deliver and run HACT’s events programme including webinars, podcasts, conferences, workshops, roundtables, and other events, using our online platforms, as well as Eventbrite
• Report on marketing statistics for all events.
• Coordinate and liaise with suppliers (venues, caterers etc), as appropriate, and oversee logistical arrangements for the delivery of events.
• Support the Marketing Lead in planning effective events to ensure consistently excellent attendance levels from targeted audiences.
• Support the Marketing Lead in the development and delivery of pre and post-event communications to ensure audience engagement and maximisation of potential leads
• Update the CRM system following event completion to ensure opportunities are maximised.
• Support the development of feedback and evaluation systems to ensure events are of high quality and meet the needs of stakeholders.

Digital communications

• Uploading content to the HACT website and the Centre for Excellence in Community Investment website, as well as HACT’s social media channels, as agreed.
• Draft, create and distribute marketing campaigns using MailChimp.
• Ensure all digital outputs are consistent with HACT brand guidelines.
• Identify potential digital channels, campaigns, and co-branding opportunities, in liaison with the Head of Marketing.
• Report on digital campaign activity to help drive insight-led activity
• Research, draft, and maintain an archive of case studies of HACT’s work.
• Assist in other duties from time to time 

Person specification

Essential skills and experience

• Running and delivering events, online and in person.
• Experience in working with WordPress, MailChimp, Hootsuite, and other online marketing software
• Experience in using social media to engage stakeholders, including the use of LinkedIn, Instagram, and Twitter.
• Excellent IT skills, including the ability to learn new systems and maximise the benefits of existing systems.
• Ability to take the initiative, to work flexibly in a pressurised environment, and excellent organisational, self-motivational, and time-management skills.
• Experience in handling a varied, diverse, and full workload.

• An understanding of and commitment to equal opportunities.

Desirable skills and experience

• Excellent writing skills, with specific awareness of writing for the web and social media.
• Ability and understanding of effective marketing of events and web content.
• Ability to maintain and develop relationships with a diverse range of people and organisations.
• An understanding of the demands and challenges of working in a small organisation and the ability to work as part of a team.
• Creativity, enthusiasm, and flexibility
• Knowledge of best practice of social media usage for not-for-profit organisations.
• A confident and resourceful approach to work and in dealing with a wide range of internal and external contacts.

Christians Against Poverty is a dynamic and growing charity with a clear vision, award-winning culture and passionate workforce. CAP's vision is to see every UK church passionately serving and including the poorest whilst confidently proclaiming Jesus. Christians Against Poverty exist to equip the local Church to serve the poor and reach the lost in their community.

CAP offer a highly effective collection of services which enables them to break through the crippling spiral of poverty, isolation and stress evident across the UK. In its place, they deliver hope, peace and freedom through their excellent and compassionate service.

Christians Against Poverty offer debt advice through their network of Debt Centres, assistance finding employment through Job Clubs, and valuable tools for living through Life Skills. By offering these services in partnership with the Church, they also see over 1,000 people a year come to know Jesus and find belonging in the church family.

Christians Against Poverty are looking for a Communications Integration Partner to join the team on a permanent basis.

Christians Against Poverty Communications Integration Partner

Location: Hybrid working 2 days in the Head Office (Bradford) and 3 days remote (negotiable)

Salary: £28,247 - £30,815 plus excellent benefits

Contract: Permanent

The Communications Integration Partner will join the Brand Strategy team, who are the the owners, creators and developers of CAP's brand that means being totally tuned in to what CAP look and sound like. The team weave together compelling visual and written content that engages, inspires and motivates the organisations many audiences. They resource, advise and empower the charity to ensure they are presenting a public face that consistently promotes CAP's mission. The Communications Integration Partner works with audience, campaign and channel leads across the organisation to help them reach their goals through excellent communications and digital engagement. They partner with teams throughout the charity to develop audience-centred communications and engagement plans, building on organisation-wide strategies. While the role sits in the Brand Strategy team, the role will work closely with all C&DE teams Brand Strategy, Digital Engagement and PR & News

The successful candidate will have experience in a communications role which has involved developing and leading on multi-audience communications and engagement strategies. You will have the knowledge and skills to build relationships with teams across the organisation to enable effective collaboration and deliver an organisation wide strategy. Due to the values of this organisation this vacancy is open to practicing Christians only (exempt under the Equality Act 2010 Schedule 9, Part 1).

A passion for people is essential, as is a passion for the mission of the organisation.

Closing date for applications: Friday 15th October at 9.00am

If you would like to receive a full job description and further information about this role, with details on how to apply, please contact Harriett Stevens:

Harriett Stevens: [email protected] | 020 7820 7305

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are excited to be recruiting a Programme Officer to join The Scholars Programme. In our ‘Join The Club’ strategy we have set out our ambition for university access, focusing on the two goals: working with more pupils than ever before and extending our support across the student journey; this will only be successfully delivered by working together with our key stakeholders. The Programme Officer role is essential to delivery of high-quality school placements working collaboratively with our PhD Tutors and school partners. The role will be key to continuing to deliver The Scholars Programme to more pupils in our next strategy.

This role will manage a cluster of placements, working with teachers and university widening participation staff to arrange programme logistics, and managing a team of PhD tutors to design and deliver their courses in schools. To manage their placements, Programme Officers will deliver aspects of our provision directly (e.g. PhD tutor training, university trips) and will support PhD tutors to deliver others (e.g. course design, tutorials). They will build and maintain excellent relationships with teachers and tutors and will oversee the sign-up process for schools they work with to run future Scholars Programme placements. They will coordinate all programme activities with schools including overseeing data collection to help track pupil outcomes and progress. This role will involve a mix of weeks that are mainly desk based and weeks that involve travel across the UK. The role requires a driven and dynamic team player, with successful experience of school teaching, academia or programme management. They will be positive and pro-active, with a commitment to delivering excellent standards. They will champion the charity’s values and embody them in interactions with colleagues and partners. They will be comfortable building relationships with a wide range of stakeholders and managing logistics through our online CRM system.
This is a great opportunity to join the The Brilliant Club team, as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we help more young people progress to university and thrive when they get there. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

Role Specific Knowledge and Skills

• Essential – Knowledge of educational interventions, including impact management 
• Essential – Knowledge of the school and university sectors, including the university access agenda
• Desirable – Teaching skills, including delivering training to adults
• Desirable – Stakeholder management skills that include selling programmes to school leaders

Role specific Experience and Qualifications

• Essential – Qualified teacher (QTS or above) or academic research experience (PhD or above) or substantial experience of delivering a university access programme
• Desirable – Experience of managing education programmes, including design or delivery
• Desirable – Demonstrable experience in university access 

Person Specification 

Time and Resource Management

• Excellent organisational skills, with an ability to prioritise and manage time effectively
• Ability to be flexible and adapt to changing priorities 
• Ability to identify opportunities to save time/resource
• Manages projects, with appropriate levels of time and resource input

External Stakeholder Knowledge and Management

• Confidence handling enquiries from external stakeholders and adapting approach to meet different needs
• Actively shares useful information about stakeholders with internal colleagues at all levels 

Communication

• Excellent written and verbal communication
• Confidence presenting and delivering teaching to a range of audiences including school-aged children and adults

Initiative and Problem Solving

• Proactivity in seeking to enhance processes and identifying emerging risks
• Ability to spot inefficiencies in systems and suggest or implement improvements
• Responds quickly to solve problems, seeking input from relevant internal stakeholders

Developing Self and Others

• Self-reflective and committed to own professional development

Job Title                          IT Support Technician

Responsible to IT Senior Engineer

Hours of work 35

Place of work/Base Martin House and in the Community. Hybrid working arrangements will be considered, where possible.

Type of contract Permanent, Full Time

Overall purpose of the role

• To provide ICT support for both current and future ICT systems.
• To maintain our existing Hardware and Software to agreed standards.
• To develop and deliver ICT training for all staff to digitally upskill our workforce

Tasks and duties

ICT – Support, Maintenance, Training & Security

•  Provision of technical and user support to staff having ICT issues.
• Assist in the implementation of various ICT projects.
• Deploy end user devices and associated peripherals including new installations, upgrades and the redeployment of existing equipment, including maintenance of ICT stock.
• Provide and maintain updates to the IT infrastructure and end user devices.
• Install and configure operating systems and software to agreed standards.
• Ensure the relevant security is implemented and all associated security protocols are followed and maintained.
• Maintain accurate manual and digital records relating to all work carried out and produce relevant documentation where appropriate.
• Assist with monitoring and review of system performance and the production of relevant report and statistics.
• Assist in the management of the internal telephone system.
• Undertake display screen equipment assessments for staff as required.
• To assist with the development of the website.
• To assist in the management and use of core applications, such as Finance, HR, Care and CRM systems to design and develop reports, user training and provision of support.
• Support of the Media systems, such as Smart TV, Xbox, PlayStation and associated Media systems
• To attend ICT meetings and keep abreast of ICT developments.
• Assist with IG Governance policies and procedures and to ensure compliance as directed.
• Provide support, and cover for the Head of IT/Digital.

Other

• Any other reasonable duties as may reasonably be required by the Head of IT/Digital or other Senior Manager.

• Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them.  You may therefore be asked to help in other areas as required

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake an (INSERT LEVEL OF DBS AND BARRING) via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

This is an incredibly exciting opportunity for someone looking to play a leading role in a small but influential national charity building a positive legacy for the late Jo Cox MP. We are looking for someone with excellent relationship building skills, experience of working with volunteers, and a genuine commitment to equity, diversity and inclusion to help advance our communities work. Through this role you will play a key role in continuing Jo Cox’s legacy over the years to come.

ABOUT THE ROLE

The Communities Officer will play a key role in the delivery of the Foundation’s Moment to Movement project. Reporting to the Communities Manager, your primary responsibility will be to support the development and growth of our More in Common organiser community, including being the first point of contact for enquiries from existing members and potential new groups. You’ll also support the delivery of an organiser training and learning programme for both the More in Common groups and Great Get Together organisers. 

 

ABOUT YOU

We’re looking for someone who is engaged, enthusiastic, and happy to work both as part of a team, but also on their own initiative. Excellent organisational skills are a must, as is the ability to work out what the most important thing to be doing is when things are busy! 

In addition, you will have strongly held personal values which align with The Jo Cox Foundation’s vision and Jo’s ‘more in common’ ethos. These will be reflected in your respect for others and the desire to make a truly positive contribution through your work.

Please see the attached documents for a full Job Description and Person Specification.

The Jo Cox Foundation is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of people we aim to support and are able to fulfil our vision of a kinder, more compassionate society where every individual has a sense of belonging. We recognise that our team does not currently reflect a diverse range of life-experiences and perspectives. Currently, people from Black communities, people from minority ethnic communities and people who have a disability are underrepresented in our organisation. We would therefore particularly welcome applications from these groups.

The Jo Cox Foundation is an equal opportunities employer and we actively encourage applicants from people of all backgrounds. We are committed to promoting diversity and inclusion both within our staff team and our community programmes. 

Job applicants will receive equal treatment regardless of age, disability, gender, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).  To ensure this, we use a blind recruitment process.

Along with our Flexible Working policy and Employee Assistance Programme, the Foundation strives to provide the support and adaptations needed for every employee to fulfil their role to the best of their ability. 

Please let us know if we can make any reasonable adjustments to your application by emailing us. 

The VCS Alliance is a successful organisation that prides itself on delivering high quality work through partnering with a wide range of Voluntary and Community Sector (VCS) organisations across Bradford District and Craven. We work closely with the local Health and Care System, and co-ordinate some of the local VCS representation within this thematic area.

An exciting opportunity to join our growing team at The VCS Alliance and help shape our internal monitoring process' and develop communication pathways with our expanding portfolio of clients across Bradford District & Craven.

KEY PURPOSES OF THE POST

• Provide support to the Project Management team in administering, collating, analysing and monitoring The VCS Alliance Project portfolio.

• Support The VCS Alliance to ensure the efficient flow of timely data and reporting

• Provide effective communication with all stakeholders.

• To provide administrative project assurance, including due diligence and compliance of Delivery Providers.

MAIN DUTIES AND RESPONSIBILITIES

1. Provide support to Project Managers in respect of the monitoring and administration of Projects and Contracts.
2. Work as part of the Staff Team to continually develop, improve and streamline monitoring, invoicing and evaluation systems and processes within The VCS Alliance.
3. In consultation with Delivery Providers and VCS Alliance colleagues, help to design and develop processes and systems for the capture and collating of monitoring information and data for Projects and Contracts.
4. Proactive engagement with Delivery Providers to ensure timely and accurate capture of monitoring requirements and to help with any related problems they may have
5. Record and report on the compliance of Delivery Providers against monitoring requirements of their contracts.
6. Provide consistent, timely and accurate monitoring data for use by Project Managers in reports to funders.
7. Ensure that all Delivery Providers have a clear understanding of what is expected regarding due diligence, monitoring requirements and other requirements, such as the training undertaken by their staff and ensure that all monitoring processes are accessible/usable for all Provider organisations
8. Support Project Managers to carry out the required due diligence with Delivery Providers including GDPR, insurance, professional registrations and having appropriate financial controls.
9. Work closely with the Project Support Officer to ensure coordinated administrative support is provided across all projects
10. Ensure that the relevant team member(s) are notified of any actual or potential contract delivery issues
11. Occasionally assist with meetings of Delivery Partners to provide input regarding monitoring and other contractual requirements
12. Develop strong working relationships and excellent channels of communication with all Delivery Provider organisations
13. Use a range of reporting systems, including Excel and Survey Monkey, to enhance the internal and external monitoring process.

GENERAL REQUIREMENTS

1. Undertake any training or development opportunities as may be required to keep up to date and fulfil the requirements identified for this role.
2. Attend regular supervision sessions and staff meetings.
3. Comply with all organisational policies and procedures.
4. Undertake any other duties as prescribed by and agreed with your Line Manager.
5. Work in line with The VCS Alliance’s Code of Conduct and maintain good relationships within and outside of The VCS Alliance.
6. Have a collaborative and flexible approach to work undertaken.
7. Work in accordance with The VCS Alliance’s Aims, Objectives and Values.
8. Promote The VCS Alliance with all relevant stakeholders.
9. Flexibility is an advantage. Please contact us to discuss what this means before accepting any offer of employment.

EQUALITY, DIVERSITY AND INCLUSION

The VCS Alliance is committed to promoting equality, diversity and inclusion, anti-discrimination and anti-oppressive policy and practice. Everyone who comes into contact with The VCS Alliance and its staff and volunteers will be treated with dignity and respect, and will not be discriminated against directly or indirectly on the grounds of any protected characteristic described in the Equality Act (2010) including their gender identity, sex, race/ethnicity, religion, marital status, sexual orientation, mental health status, age or disability. Job applicants, employees, volunteers and service users will be entitled these protections too.

HEALTH AND SAFETY

The post holder is expected to comply with The VCS Alliance Health and Safety Policy and take reasonable care for their own health and safety and that of others who may be affected by the work.

NOTES

All job roles are subject to change from time to time and this job description will be reviewed regularly. The job description is a guide to the work that you will be required to undertake and represents a range of responsibilities commensurate with the seniority of the post.

This post is subject to a 3 month probationary period. This post is currently fixed for two years (subject to review of ongoing funding).

Job Title: Advocacy & Patient Support Officer, Greater London

Responsible to: Lead Advocacy Officer for South England.

Location: Home-based, with travel as required.

Hours: 20 hours per week. Some evenings and/or weekend work will be required during the course of the job. 

Salary: £27.5K per annum pro rata (plus expenses, pension & generous annual leave).

Actual part-time salary: £14,867pa.

Job Title:  Advocacy & Patient Support Officer, Yorkshire and Humber

Responsible to: Lead Advocacy Officer for North England

Location: Home-based, with travel as required.

Hours: 25 hours per week. Some evenings and/or weekend work will be required during the course of the job.

Salary: £27.5K per annum pro rata (plus expenses, pension & generous annual leave).

Actual part-time salary: £18,584pa.

Job description

Two exciting opportunities have arisen to work for Kidney Care UK as Advocacy & Patient Support Officers, covering either London or Yorkshire and Humber. This is a challenging but rewarding role with opportunity for career development and personal growth.

Kidney Care UK is the leading national charity working to improve quality of life for kidney patients through advocacy, direct grants, educating and informing patients, counselling and funding patient-centred research, healthcare professionals and projects. The charity was established over 40 years ago to address the many issues associated with kidney disease and kidney failure.

We wish to appoint an enthusiastic, sensitive and professional individual who has excellent communication skills and the ability to work with patients, carers, health professionals and relevant health and community stakeholder groups. You should be a natural problem-solver, proactive in your approach and really enjoy working with people.

The successful applicant will join our team of experienced Advocacy Officers. Full training will be provided, including Safeguarding. The position will be home-based; travel within the region will be required, once safe to do so. This opportunity may suit someone with kidney disease, a carer or family member, health professional or someone who has worked closely with people with long-term conditions.

Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An Enhanced DBS will be required for this role.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

You're one click away ... Apply Now!

£22,183 - £24,491 (pro rata)

Fixed Term, 31st March 2023

Harrogate & Craven 24hrs

Hambleton & Richmond 30hrs

York & Selby 24hrs

Ref: INSPC676730

We are looking for individuals who are passionate about supporting people. Our

+Choices service works with perpetrators of domestic abuse through an evidence- based programme, designed to address abusive behaviour.

We are the only service of its kind in North Yorkshire, and you could be a part of it.

The purpose of the programme is to intervene with perpetrators as early as possible, increasing awareness of their behaviour, supporting behavioural change and increasing accountability, with the safety and wellbeing of victims and children at the heart.

Do you have experience of working with a case load of individuals towards behavioural change? Have you worked with offenders or perpetrators of domestic abuse? Do you want to be part of something unique in North Yorkshire, and at the leading edge of domestic abuse work? Then this is the role for you.

This role requires travel and so you must have access to a car for work purposes and hold a full current UK driving licence. Hybrid working arrangements are on offer for this role, meaning a mix of office and home working will be considered for the successful applicant.

The role is subject to Enhanced DBS and Police Vetting.

What is essential is that you love what you do. We want you to enjoy coming to work every day and to care about your job, your colleagues and our clients.

If you think you can do a remarkable job for us, then we'd love to hear from you. Please download the Role Profile for more information

You will be joining Foundation whose core values are: People, Integrity, Collaboration and Passion.

Closing Date Sunday 14th November 2021

Interview Date 1st December 2021

We aim for our workforce to reflect the diverse and exciting region we serve.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100  Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

We are looking for a confident and ambitious fundraiser to join our regional community team. The successful candidate will take ownership of fundraising activity across Yorkshire and the North East. This region is full of exciting fundraising events, now all we need is a dedicated fundraiser to seek out further opportunities to engage with and secure income from individuals, groups and corporates across the region.

This post is a full time 6 month fixed term contract, to cover a period of sickness absence.

Main tasks include:

• Use own initiative to extend volunteer networks, recruit new volunteers, develop new groups and supporters, and respond to fundraising opportunities.
• Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £16,000 per annum and support with partnerships with a value of up to £100,000
• Provide high-quality account/relationship management to volunteer groups and regional corporate partners.
• Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
• Ensure that fundraising activity is implemented and managed locally by supporting and facilitating the development of groups and volunteers across the region.
• Liaise with local community organisations to extend income and activity in line with strategy.
• Provide face-to-face talks and presentations to community organisations.
• Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

We are looking for:

• Knowledge of Institute of Fundraising Codes of Fundraising Practice and legal framework of event management and fundraising ethics.
• Knowledge of recruiting key volunteers and fundraising supporters
• Excellent customer service, communication, verbal and written skills
• Excellent organisational skills
• An ability to manage a busy and varied workload
• Understanding and practice of recruiting and supporting volunteer Fundraising Groups
• Proven ability of providing excellent stewardship of our supporters
• Experience in partnership fundraising and/or relationship building
• Experience in public-speaking, such as giving presentations and talking at events
• Experience in regional corporate acquisition and account management.
• Experience in working to ambitious targets.
• Comfortability in working remotely with a high standard of internal communications.

Location: Home based within Yorkshire or the North East.

Salary: Circa £30,000 per annum, plus benefits, car allowance and associated expenses (if applicable).

Please download the Vacancy Pack for more details.

The closing date for applications is 31 October 2021. We would encourage applicants to submit their application at the earliest opportunity as interviews and the closing date may be brought forward at any time. Interviews will be held in the local area.  Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.