• Are you looking for volunteer roles ?

    Go to volunteering section

1,068

Community support manager jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
The Cinnamon Trust, Hayle, Cornwall (On-site)
£22,932 per year
Community Service Support Administrator
Posted today Apply Now
Top job
Family Action, Multiple Locations (Hybrid)
Starting at £40,669, rising to £44,933 FTE per annum, inclusive of the inner London weighting
Play a leading role in Change4Life’s mission to transform the lives of children, young people and their families
Posted today
Top job
Herts Young Homeless, Hatfield (Hybrid)
£35,000 per year
We are looking for a dedicated Office Manager to be at the heart of hyh, ensuring our office runs smoothly creating a great place to work.
Posted 2 days ago
Top job
The Talent Foundry, London (Hybrid)
£35,000 per year
Manage exciting employability programmes with big brands for young people facing barriers to discover their talents and build skills
Posted 1 day ago Apply Now
Top job
KENWARD TRUST, Maidstone, Kent (On-site)
£33,000 - £34,000 per year
Kenward Trust is seeking a Therapeutic Manager to lead our therapeutic programmes in a substance misuse residential rehabilitation centre.
Posted today
Top job
NACCOM, Remote
Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable)
Lead change, shape narratives, and drive justice — join NACCOM to end migrant destitution through bold, strategic external affairs.
Posted today
Top job
WellChild, Cheltenham (Hybrid)
£31,321 per year
We are seeking an enthusiastic, well-organised person with excellent people skills and a strong background in service or project delivery.
Posted 1 day ago
Hamelin Trust, Billericay, Essex (Hybrid)
£20,440.80
Join us as a Part-time Community Partnerships Manager – build support, raise vital funds, and power pioneering programmes in our community.
Posted today Apply Now
Inclusion Barnet, Colindale (Hybrid)
£40,000 per year, pro rata for part time (£32,000)
Do you have lived experience of disability? Are you passionate about inclusive communities and effective systems change?
Posted 2 days ago Apply Now
Lyric Hammersmith, W6, London (On-site)
£33,000 per year
The Lyric Hammersmith Theatre are currently recruiting for a Marketing Manager to join our Communications and Sales Team.
Posted 1 day ago
Carers Trust, Multiple Locations (Hybrid)
£425 - £475 per day
We are seeking an experienced Project Manager to lead the implementation of a new CRM system for the whole of Carers Trust.
Posted today
Mind Tower Hamlets Newham and Redbridge (MindTHNR), E3 4DA (Hybrid)
£40,000 per year
Posted 2 days ago
Slough Foodbank, Slough, Berkshire (On-site)
£42,800 - £46,500 per year
Posted 2 days ago Apply Now
RSPCA Chesterfield and North Derbyshire Branch, Chesterfield (Hybrid)
£30,000 - £35,000 per year
Posted 1 day ago
Page 1 of 72
Hayle, Cornwall (On-site)
£22,932 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

THE SUNDAY TIMES BEST PLACES TO WORK 2025 

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as a Community Service Support Administrator.

MAIN PURPOSE OF JOB:

To work within a team to provide excellent support to the community service support department.  To help ensure accurate and timely follow ups take place with all new and ongoing cases.  To build rapport with our clients, both petitioners and volunteers alike, by making contact primarily via the telephone or email and letter where needed.  To be warm and friendly and have empathy with our clients’ needs.  To quickly identify any problems and ensure each conversation is handled in a compassionate manner. 

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure.

This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.

MAIN DUTIES AND RESPONSIBILITIES:

i. Under direction, to help ensure that the support for all new and ongoing cases is provided by ensuring contact is made within set timescales and according to set protocols.

ii. To ensure timely referral to the operations team when a volunteer drops out or a need for extra help is identified.

iii. To help answer all incoming calls general queries relating to community service support for our clients.

iv. Throughout the course of your work to ensure you record your responses on each individual case on our database. To contribute to the team by helping to also update volunteer information from each telephone conversation. 

v. Under direction, to assist with responses to both incoming and outgoing to DL letters and update each case, to ensure a prompt reply and timely referral where necessary.

vi. Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.

vii. To handle telephone inquiries and relay messages where appropriate.

viii. To demonstrate a proactive, positive and flexible attitude to all our clients.

ix. To have flexibility to work additional hours for holiday and sickness cover when directed.

x. To liaise with all other staff of the Trust in a flexible manner.

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Posted by
The Cinnamon Trust View profile Organisation type Registered Charity Company size 51 - 100

“Peace of mind and practical help for older people – love, care and safety for pets”

Screenshot-2024-12-19-at-1.39.51 pm.jpg2b7ee988d15ffd2b9f4e2b258cf1636f.jpg
Posted on: 18 June 2025
Closing date: 18 July 2025 at 11:13
Tags: Administration, Communications, Volunteering Management, Customer support, Data Entry, Database Management

The client requests no contact from agencies or media sales.